Canadian Packaging Machinery Market Research Report - PMMI

Case packers 13 Canada
Unitizers 2 USA
4. Future Packaging Machinery Plans (next 3 years):
No specific plans at this time.
5. Key Factors in Purchase Decisions:
Factor Ranking
(1 = Most
Important)
Potential Operating Cost Savings/Added Value 1
Equipment Characteristics & Features (e.g.
2
flexibility, speed, capacity, unique features, etc.)
Previous Experience with the Supplier/Brand 3
Quality/Reliability/Durability 4
Price 5
Service & Technical Support – In Canada 6
Service & Technical Support – In General 7
Up-to-date Technology 8
Experience in Our Industry/Industry Sector 9
Speed of Delivery/Delivery Wait Period 10
Operating Reliability/Accuracy 11
Costs of Materials and Maintenance 12
Availability of Repair Parts 13
Brand/Supplier Reputation 14
Credit Terms 15
6. Attitudes Toward Suppliers:
Kellogg finds European manufacturers to be more expensive for repair parts and to
require significant lead time but they are more innovative. On the other hand, North
American packaging machinery suppliers were believed to be easier to source spare
parts and require less lead time but were less innovative.
a. Perception of Machinery by Country:
Country Overall Quality Up-to-date
Technology
Service
Canada Good Good Good Excellent
Switzerland Average Good Good Average
United States Good Good Good Excellent
b. Perception of Pricing by Country:
Country Price
Canada Good Pricing
Switzerland Average
United States Average
SMG/Columbia Consulting Group Page 79