Canadian Packaging Machinery Market Research Report - PMMI

Factor Ranking
(1 = Most
Important)
Costs of Materials and Maintenance 2
Service & Technical Support – In General 2
Service & Technical Support – In Canada 3
Previous Experience with the Supplier/Brand 3
Speed of Delivery/Delivery Wait Period 3
6. Attitudes Toward Suppliers:
a. Perception of Machinery by Country:
Country Overall Opinion Quality Up-to-date
Technology
Service
Britain Poor Poor Poor Poor
Canada Poor Poor Poor Poor
France Poor Poor Poor Poor
Germany Good Good Good Average
Italy Average Average Average Poor
Japan Average Average Average Very Poor
Sweden Average Average Average Poor
Switzerland Average Average Average Poor
United States Average Average Average Poor
b. Perception of Pricing by Country:
Country Price
Canada Good Prices
Germany Somewhat Expensive
Japan Excellent Prices
Sweden Somewhat Expensive
Switzerland Somewhat Expensive
United States Somewhat Expensive
7. Purchasing Policies and Financial Arrangements:
The decision to purchase a piece of equipment is generally driven by customer
demand or efficiency improvement opportunities and can come from the plant floor or
Vice President. Financing normally is done through the bank. Buying direct or
through a distributor is normally where best service can be secured. Turnkey solution
or individual equipment would be purchased depending on needs/what we are doing
– generally adding an individual piece in.
8. Purchasing Issues:
A purchasing issue encountered is finding the right piece of equipment to meet our
needs (i.e. Sanitation/Stand up to environment/Design).
SMG/Columbia Consulting Group Page 59