Canadian Packaging Machinery Market Research Report - PMMI

4. Future Packaging Machinery Plans (next 3 years):
Within the next 3 years, the Carriere Foods plant in Strathroy will be looking to design
a new packaging facility.
5. Key Factors in Purchase Decisions:
Factor Ranking
(1 = Most
Important)
Quality/Reliability/Durability 1
Operating Reliability/Accuracy 1
Experience in Our Industry/Industry Sector 1
Equipment Characteristics & Features (e.g.
2
flexibility, speed, capacity, unique features, etc.)
Potential Operating Cost Savings/Added Value 2
Price 3
Costs of Materials and Maintenance 3
Availability of Repair Parts 3
Service & Technical Support – In General 4
Service & Technical Support – In Canada 4
Previous Experience with the Supplier/Brand 4
Speed of Delivery/Delivery Wait Period 5
Up-to-date Technology 5
Brand/Supplier Reputation 6
Credit Terms 6
6. Attitudes Toward Suppliers:
Carriere Foods lists the following as positive experiences:
Japan and Netherlands because they both put a lot of energy in service and
accuracy.
No countries were listed as negative:
Never had any problem regarding any country: some companies are good and some
are not regardless of what country they are from.
a. Perception of Machinery by Country:
Country Overall Opinion Quality Up-to-date
Technology
Service
Britain Excellent Excellent Excellent Good
Germany Excellent Excellent Excellent Good
Japan Excellent Excellent Excellent Excellent
Netherlands Excellent Excellent Excellent Excellent
United States Good Good Excellent Average
SMG/Columbia Consulting Group Page 47