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Canadian Packaging Machinery Market Research Report - PMMI

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Experience in Our Industry/Industry Sector 1<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

1<br />

Speed of Delivery/Delivery Wait Period 1<br />

Operating Reliability/Accuracy 1<br />

Price 2<br />

Previous Experience with the Supplier/Brand 2<br />

Costs of Materials and Maintenance 2<br />

Credit Terms 2<br />

Availability of Repair Parts 2<br />

Service & Technical Support – In General 3<br />

Service & Technical Support – In Canada 3<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Average<br />

Canada Average Good Good Average<br />

France Good Good Average Average<br />

Germany Good Excellent Average Average<br />

Italy Average Average Average Average<br />

Japan Average Average Average Average<br />

United States Good Good Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Average Prices<br />

France Somewhat Expensive<br />

Germany Somewhat Expensive<br />

Netherlands Somewhat Expensive<br />

Italy Good Prices<br />

Japan Average Prices<br />

Sweden Somewhat Expensive<br />

Switzerland Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Diageo buys direct and turnkey from manufacturers. Complete line installations are<br />

turnkey solutions.<br />

8. Purchasing Issues:<br />

None listed.<br />

SMG/Columbia Consulting Group Page 143

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