Canadian Packaging Machinery Market Research Report - PMMI

Price 3
Service & Technical Support – In Canada 3
Previous Experience with the Supplier/Brand 3
Speed of Delivery/Delivery Wait Period 4
Credit Terms 4
6. Attitudes Toward Suppliers:
Seaforth reported problems with Italian suppliers based largely on taking August off
for vacation – service/parts support became problematic.
a. Perception of Machinery by Country:
Country Overall Opinion Quality Up-to-date
Technology
Service
Germany Excellent Excellent Excellent Excellent
Italy Average Average Average Very Poor
b. Perception of Pricing by Country:
Not provided.
7. Purchasing Policies and Financial Arrangements:
Once a need or opportunity is identified, a capital project is documented and
circulated to the senior management group for approval, then is fit into the annual
capital budget. Seaforth also looks for a multi-departmental sign-off for
appropriateness and functionality of the prospective new equipment. The company
typically expects deposit/on delivery/net 30 terms on large equipment and selffinance
the cost. Typically, Seaforth manages its own integration of equipment.
8. Purchasing Issues:
No issues identified.
9. Trade Show Attendance/Trade Publication Information:
PACK EXPO every couple of years
Plant Canadian Packaging
10. Contact Information:
Company Name: Seaforth Creamery Inc.
Contact: Derek Hill
Position: Plant Manager – Seaforth
Address: 151 Main St
Seaforth, ON N0K 1W0
Telephone: 519-527-0610
Fax: 519-527-0200
Email: dhill@seacream.com
SMG/Columbia Consulting Group Page 120