Canadian Packaging Machinery Market Research Report - PMMI

5. Key Factors in Purchase Decisions:
Factor Ranking
(1 = Most
Important)
Equipment Characteristics & Features (e.g.
1
flexibility, speed, capacity, unique features, etc.)
Quality/Reliability/Durability 2
Price 3
Service & Technical Support – In Canada 4
Speed of Delivery/Delivery Wait Period 4
Operating Reliability/Accuracy 5
Availability of Repair Parts 6
Costs of Materials and Maintenance 7
Potential Operating Cost Savings/Added Value 8
Experience in Our Industry/Industry Sector 9
Previous Experience with the Supplier/Brand 10
Brand/Supplier Reputation 11
Up-to-date Technology 12
Service & Technical Support – In General 13
Credit Terms 14
6. Attitudes Toward Suppliers:
Olivier has had positive experiences purchasing good equipment from United States
and German suppliers in the past. No negative experiences with countries were
reported.
a. Perception of Machinery by Country:
Country Overall Opinion Quality Up-to-date
Technology
Service
Germany Excellent Excellent Excellent Good
United States Excellent Excellent Excellent Good
b. Perception of Pricing by Country:
Country Price
Germany Somewhat Expensive
United States Average
7. Purchasing Policies and Financial Arrangements:
Olivieri buys its packaging machinery direct. Purchasing and purchase planning is
done by either Operations Managers or Corporate Engineering. Financing is usually
cash. Typical terms would be 45 after receipt of invoice. Down payment requirements
are not normally an issue. Olivieri pursues both turnkey and individual equipment
solutions, depending on the circumstances of the need.
8. Purchasing Issues:
Finding a central source of data on different companies products.
SMG/Columbia Consulting Group Page 103