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Canadian Packaging Machinery Market Research Report - PMMI

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<strong>Canadian</strong><br />

<strong>Packaging</strong> <strong>Machinery</strong><br />

<strong>Market</strong> <strong>Research</strong> <strong>Report</strong><br />

The findings of a <strong>Market</strong> <strong>Research</strong> Study conducted by<br />

SMG/Columbia Consulting Group, exclusively for the <strong>Packaging</strong><br />

<strong>Machinery</strong> Manufacturers Institute.<br />

September 2003


©Copyright 2003. <strong>Packaging</strong> <strong>Machinery</strong> Manufacturers Institute, Inc. All rights<br />

reserved. The information contained herein shall not be distributed or shared by<br />

the recipient. No parts of this document may be reproduced without the express<br />

written permission of <strong>PMMI</strong>.


TABLE OF CONTENTS<br />

EXECUTIVE SUMMARY.................................................................................................... 1<br />

1.0 THE CANADIAN MARKET ENVIRONMENT ............................................................. 3<br />

1.1 INTRODUCTION.................................................................................................. 3<br />

1.2 GEOGRAPHY AND POPULATION..................................................................... 4<br />

1.3 INTERNATIONAL ECONOMIC COMPARISION ................................................ 6<br />

1.4 INTERNATIONAL TRADE ................................................................................... 6<br />

1.5 POLITICAL/ECONOMIC ISSUES........................................................................ 7<br />

1.6 TRADE BARRIERS AND IMPORT DUTIES ....................................................... 8<br />

1.7 REGULATORY ISSUES AFFECTING PACKAGING........................................ 10<br />

2.0 CANADA’S PACKAGING MACHINERY MARKET .................................................. 12<br />

2.1 ESTIMATED SIZE OF APPARENT DOMESTIC MARKET .............................. 12<br />

2.2 PRODUCTION................................................................................................... 12<br />

2.3 EXPORTS .......................................................................................................... 13<br />

2.4 IMPORTS........................................................................................................... 15<br />

2.5. MARKET DRIVERS: FACTORS INFLUENCE PURCHASE DECISIONS ...... 17<br />

2.6 .....CUSTOMER EVALUATION OF SOURCES OF PACKAGING MACHINERY<br />

AND SERVICES................................................................................................ 19<br />

2.7 PACKAGING MACHINERY TRENDS............................................................... 22<br />

2.8 COMMUNICATIONS AND MARKETING MECHANISMS ................................ 24<br />

2.9 EQUIPMENT FINANCING................................................................................. 25<br />

2.10 SWOT ANALYSIS OF U.S. PACKAGING MACHINERY MANUFACTURES 25<br />

2.11 STRATEGIES FOR U.S. MANUFACTURERS TO SUCCEED IN CANADA . 27<br />

3.0 THE FOOD INDUSTRY ............................................................................................ 28<br />

3.1 INDUSTRY OVERVIEW .................................................................................... 28<br />

3.2 KEY PLAYERS................................................................................................... 29<br />

3.3 PRODUCTION................................................................................................... 30<br />

3.4 EXPORTS .......................................................................................................... 33<br />

3.5 FOOD PACKAGING REGULATIONS ............................................................... 34<br />

3.6 COMPANY PROFILES ...................................................................................... 35<br />

ADAMS CANADA............................................................................................... 35<br />

ASSOCIATED BRANDS.................................................................................... 38<br />

CADBURY TREBOR ALLAN INC...................................................................... 42<br />

CARRIERE FOODS INC.................................................................................... 46


CONAGRA FOODS INC.................................................................................... 49<br />

DARE FOODS LIMITED .................................................................................... 52<br />

E. D. SMITH & SONS......................................................................................... 55<br />

ELMIRA POULTRY INC..................................................................................... 58<br />

FISHERIES PRODUCTS INTERNATIONAL..................................................... 61<br />

GAY LEA FOODS CO-OPERATIVE LTD.......................................................... 64<br />

HEINZ CANADA................................................................................................. 67<br />

HUMPTY DUMPTY SNACK FOODS INC......................................................... 72<br />

JOHNVINCE FOODS......................................................................................... 75<br />

KELLOGG CANADA INC................................................................................... 78<br />

KRAFT CANADA INC. ....................................................................................... 81<br />

KRISPY KERNELS INC..................................................................................... 85<br />

MCCAIN FOODS LIMITED................................................................................ 89<br />

MCCORMICK CANADA..................................................................................... 93<br />

MIDWEST FOOD PRODUCTS......................................................................... 96<br />

NESTLE CANADA INC...................................................................................... 99<br />

OLIVIERI FOODS............................................................................................ 102<br />

ROGERS SUGAR ............................................................................................ 105<br />

SAPUTO INC.................................................................................................... 108<br />

SCHNEIDER FOODS...................................................................................... 111<br />

SMUCKER (CANADA) INC.............................................................................. 115<br />

SEAFORTH CREAMERY INC......................................................................... 119<br />

TROPHY FOODS INC. .................................................................................... 121<br />

VOORTMAN COOKIES LIMITED.................................................................... 125<br />

WESTON BAKERIES LTD............................................................................... 129<br />

4.0 THE BEVERAGE INDUSTRY................................................................................. 133<br />

4.1 INDUSTRY OVERVIEW .................................................................................. 133<br />

4.2 KEY PLAYERS................................................................................................. 135<br />

4.3 PRODUCTION................................................................................................. 135<br />

4.4 EXPORTS ........................................................................................................ 137<br />

4.5 COMPANY PROFILES .................................................................................... 139<br />

COLUMBIA BREWERY................................................................................... 139<br />

DIAGEO CANADA ........................................................................................... 142<br />

HIRAM WALKER & SONS LIMITED ............................................................... 145<br />

MARK ANTHONY CELLARS LIMITED ........................................................... 148


MOLSON.......................................................................................................... 151<br />

MOTHER PARKERS TEA & COFFEE LTD.................................................... 154<br />

SUN-RYPE PRODUCTS LIMITED.................................................................. 157<br />

5.0 THE PHARMACEUTICAL AND PERSONAL CARE INDUSTRY.......................... 160<br />

5.1 INDUSTRY OVERVIEW .................................................................................. 160<br />

5.2 KEY PLAYERS................................................................................................. 161<br />

5.3 PRODUCTION................................................................................................. 162<br />

5.4 EXPORTS ........................................................................................................ 164<br />

5.5 COMPANY PROFILES .................................................................................... 166<br />

ESTEE LAUDER COSMETICS LIMITED........................................................ 166<br />

MCNEIL CONSUMER HEALTHCARE CANADA............................................ 169<br />

MERCK FROSST CANADA & CO................................................................... 172


EXECUTIVE SUMMARY<br />

i. Introduction<br />

This report was commissioned by <strong>PMMI</strong>, and was conducted by the SMG/Columbia<br />

Consulting Group, a full service management consulting firm with offices in British<br />

Columbia, Washington State and Oregon. The report overviews the packaging<br />

machinery market in Canada in the food, beverages and pharmaceutical/personal<br />

care products industry sectors.<br />

The report is divided into five sections. The first section provides context for the<br />

market research information as it introduces the economic, political, and market<br />

environment in Canada. The second section describes the packaging machinery<br />

market in detail, including information about imports, exports, domestic production,<br />

and market size. This section also examines consumer behavior, including the main<br />

factors that influence purchase decisions. Sections three to five of the report outline<br />

the structure and size of the food processing, beverage, and pharmaceutical and<br />

personal care industries in Canada. These sections also present detailed profiles of<br />

selected end-users within each industry.<br />

ii. <strong>Canadian</strong> <strong>Market</strong> Environment<br />

The economic fundamentals of the <strong>Canadian</strong> economy are sound, and economic<br />

activity is expected to pick up in the second half of 2003, especially if the U.S.<br />

recovery accelerates as expected and the present uncertainties diminish.<br />

A factor affecting the sale of imported packaging machinery in Canada is the<br />

strengthening <strong>Canadian</strong> dollar relative to the U.S. dollar. At the time of the writing of<br />

this report, the U.S. – <strong>Canadian</strong> dollar exchange rate is the most favorable it has<br />

been since the mid-1990s. This reduces the cost of importing U.S. produced<br />

packaging machinery to price sensitive <strong>Canadian</strong> firms.<br />

iii. <strong>Canadian</strong> <strong>Packaging</strong> <strong>Machinery</strong> <strong>Market</strong><br />

The size of the domestic market for packaging machinery is estimated to be worth<br />

approximately CDN$414 million dollars.<br />

The United States is the single largest source of imported packaging machinery in<br />

Canada, as it supplies 49 per cent of the imports by value. Collectively, the<br />

European nations supply 43 per cent of the imports by value. The key European<br />

competing countries are Germany and Italy, which supply, respectively, 14 per cent<br />

and 12 per cent of the imports by value.<br />

iv. Best Prospects for <strong>Packaging</strong> <strong>Machinery</strong> Sales<br />

The industries/industry sectors for which demand for packaging machinery is likely to<br />

increase over the next three years are:<br />

• Food products in sectors that are particularly competitive and consumer-sensitive<br />

• Beverages, particularly bottled water and wine<br />

• Pharmaceuticals<br />

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The types of machinery for which demand is likely to increase in the coming years<br />

are:<br />

• Form, fill and seal machines<br />

• Automated case packing and palletizing equipment<br />

• Faster, automated palletizers<br />

• Blister pack equipment<br />

• Faster, more reliable inspection equipment<br />

• Faster and more sensitive printing, marking, and labeling equipment<br />

• Faster cartoning equipment<br />

v. Factors that Influence Purchasing Decisions<br />

The four most important factors that influence the purchase decision of packaging<br />

machinery are:<br />

• Quality/reliability/durability<br />

• Potential operating cost savings/added value<br />

• Operating reliability/accuracy<br />

• Equipment characteristics and features<br />

vi. Strategies for United States Companies to Succeed in Canada<br />

Based on the market research findings, the study suggests that the following<br />

strategies could be used to maintain and build the dominant market share enjoyed by<br />

U.S. packaging machinery:<br />

• Understand and provide for <strong>Canadian</strong> customers’ need for short run, fast<br />

changeover equipment;<br />

• Build upon the competitive advantage provided in Canada by the belief that U.S.<br />

manufacturers’ have superior service networks.<br />

• Utilize the U.S.’s close proximity to Canada to develop a quick response<br />

capability.<br />

• Use to advantage the improved price competitiveness provided by the more<br />

favorable U.S.-<strong>Canadian</strong> dollar exchange rate.<br />

• Do not assume the Canada market is exactly like the U.S.; gather market<br />

intelligence to better understand the market.<br />

• Build on <strong>Canadian</strong> package machinery buyers’ perception that U.S. suppliers are<br />

‘solid citizens’<br />

• Adhere to international standards to enhance market perception of U.S. products.<br />

• Provide flexible, high-speed packaging equipment but, to the extent possible,<br />

incorporate scalability.<br />

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1.0 THE CANADIAN MARKET ENVIRONMENT<br />

1.1 INTRODUCTION<br />

Canada has an affluent economy that is closely integrated with that of the United<br />

States, resembling not only U.S. per capita output, but also its market-oriented<br />

economic system, pattern of production, and high standard of living. In the years<br />

since the Second World War, impressive growth in the manufacturing and service<br />

sectors has transformed the nation from a largely rural economy into one primarily<br />

urban and industrial; although much of Canada’s manufacturing sector, including<br />

many purchasers of packaging machinery, is owned by American companies. The<br />

1989 U.S.-Canada Free Trade Agreement (FTA) and the 1994 North American Free<br />

Trade Agreement (NAFTA), which includes Mexico, eliminated virtually all <strong>Canadian</strong><br />

tariffs on U.S. products and touched off a dramatic increase in trade and economic<br />

integration with the U.S. Economically and technologically, Canada has developed in<br />

parallel with the United States across an undefended border.<br />

It is difficult to isolate the precise effects of any trade agreement on economic growth,<br />

but NAFTA’s numbers are impressive. By the fifth anniversary of the agreement,<br />

Canada’s merchandise trade with the U.S. and Mexico had risen 80 per cent and 100<br />

per cent, respectively. By 1999, trade in goods and services between Canada and<br />

the U.S. totaled $622.7 billion—an average of $1.7 billion of business crossing the<br />

border every day. The dominance of the U.S. in the Country’s trade statistics is<br />

striking: all told, in 2002 the U.S. bought about 85 per cent of Canada’s exports and<br />

produced 72 per cent of its imports.<br />

Although the <strong>Canadian</strong> market mirrors the U.S. market in many respects, there are<br />

differences among Canada’s regions. Canada is made up of 10 provinces and three<br />

territories in five main regions: the Atlantic region, Central Canada, the Prairies, the<br />

West Coast and the North. The Atlantic region includes the provinces of Nova Scotia,<br />

New Brunswick, Prince Edward Island, Newfoundland and Labrador. Central Canada<br />

is comprised of the English speaking province of Ontario and the French speaking<br />

province of Quebec. Central Canada is the most populated region of the country.<br />

Together, Ontario and Quebec produce 77 per cent of all <strong>Canadian</strong> manufactured<br />

goods. The Prairies encompass the provinces of Manitoba, Saskatchewan, and<br />

Alberta, while the West Coast consists of the province of British Columbia. The North<br />

includes Canada's three territories: Yukon, the Northwest Territories, and Nunavut,<br />

which make up more than one-third of Canada's landmass but far less than 1 per<br />

cent of the population.<br />

The provinces of Ontario and Quebec are the economic heartland of Canada, as the<br />

majority of the country’s manufacturers are concentrated in this region. The Province<br />

of Ontario is the economic powerhouse of Canada. In 2002, Ontario accounted for 41<br />

per cent of Canada's Gross Domestic Product (“GDP”), 53.5 per cent of Canada's<br />

total manufacturing shipments, and 38 per cent of Canada's population. Ontario’s<br />

economy is comparable in size to that of Sweden, Switzerland, Belgium, or Austria.<br />

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In 2002, Quebec accounted for 21 per cent of Canada’s GDP, 23.5 per cent of<br />

Canada’s total manufacturing shipments, and 24 per cent of Canada’s population.<br />

One of the main differences between Canada and the U.S. is that, under the Official<br />

Languages Act, Canada is officially a bilingual country. 22.6 per cent of <strong>Canadian</strong>s<br />

consider French as their native language, and of this, 80.2 per cent live in the<br />

province of Quebec. However, whether a person is English or French speaking,<br />

residing in the West Coast, Central or Atlantic region, all <strong>Canadian</strong>s have the right to<br />

receive federal government services in English or French.<br />

1.2 GEOGRAPHY AND POPULATION<br />

Canada is the second largest country by land area in the world. Its borders<br />

encompass a total land mass of approximately 9.984 million square kilometers. It is<br />

smaller than the Russian Federation, but larger than both China and the United<br />

States of America. It occupies roughly two-fifths of the North American continent.<br />

Canada’s population was estimated to be 31.5 million on January 1, 2003, and<br />

between 2002 and 2003, Canada’s population grew by 0.8 per cent. In comparison,<br />

Census Bureau inter-census projections indicate that the U.S. population grew by 1.2<br />

per cent between July 1 2002 and July 1 2003.<br />

Canada is a highly urbanized nation as 79.7 per cent of the population live in urban<br />

areas. Approximately 90 per cent of the <strong>Canadian</strong> population live within 100 miles of<br />

the Canada/U.S. border. 62.2 per cent of the <strong>Canadian</strong> population are concentrated<br />

in the provinces of Ontario and Quebec. The population of Canada’s ten provinces,<br />

three territories, and the largest provincial and territorial cities, are set out in the<br />

following table.<br />

Table 1.1: Population of Canada’s Provinces, Territories, and Cities<br />

Province/Territory Population<br />

(January<br />

2003)<br />

Newfoundland and<br />

Labrador<br />

Largest City Population<br />

(Census<br />

2001)<br />

531,145 St. John's 172,918<br />

Prince Edward Island 140,412 Charlottetown 58,358<br />

Nova Scotia 944,456 Halifax 359,183<br />

New Brunswick 756,368 Saint John 122,678<br />

Quebec 7,467,626 Montreal 3,426,350<br />

Ontario 12,109,514 Toronto 4,682,897<br />

Manitoba 1,150,564 Winnipeg 671,274<br />

Saskatchewan 1,009,225 Saskatoon 225,927<br />

Alberta 3,134,286 Calgary 951,395<br />

British Columbia 4,155,779 Vancouver 1,986,965<br />

Yukon Territory 29,841 Whitehorse 21,405<br />

Northwest Territories 41,389 Yellowknife 16,541<br />

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Nunavut 28,955 Iqaluit 5,236<br />

Canada 31,499,560 Ottawa-Hull 1,063,664<br />

Source: Statistics Canada<br />

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1.3 INTERNATIONAL ECONOMIC COMPARISION<br />

A comparison of GDP, and in particular GDP per capita, indicates that Canada has<br />

one of the most highly developed market economies within the OECD group of<br />

nations.<br />

Table 1.2: International GDP Comparisons: 2001<br />

Country GDP<br />

(U.S.$ Billions)<br />

GDP/Capita<br />

(U.S.$<br />

Thousands)<br />

Canada $694.5 $22.3<br />

Australia 368.8 18.9<br />

France 1,309.8 21.5<br />

Germany 1,853.4 22.5<br />

Italy 1,091.8 18.8<br />

Japan 4,141.4 32.6<br />

Mexico 617.2 6.2<br />

United Kingdom 1,426.5 24.3<br />

United States $10,019.7 $35.2<br />

Source: OECD<br />

1.4 INTERNATIONAL TRADE<br />

Canada is a major trading nation, and a key strength in its economy is its substantial<br />

trade surplus. Its leading merchandise exports and imports are presented in the<br />

following table.<br />

Table 1.3: <strong>Canadian</strong> Merchandise Trade 2002: Exports and Imports<br />

Category Exports Imports<br />

(C$ Millions) (C$ Millions)<br />

Agriculture and fishing products $30,541.6 $21,777.5<br />

Energy products 50,419.3 16,456.4<br />

Forestry products 36,650.3 3,134.0<br />

Industrial goods and materials 69,434.7 68,827.8<br />

<strong>Machinery</strong> and equipment 94,718.0 105,785.4<br />

Automotive parts 97,081.1 81,446.2<br />

Other consumer goods 17,341.0 46,416.2<br />

Special transactions trade 7,909.8 5,873.9<br />

Other 6,590.8 6,392.1<br />

Total Merchandise Trade<br />

Source: Statistics Canada<br />

$410,686.5 $356,109.3<br />

The destinations of Canada’s exports as well as the sources of Canada’s imports are<br />

outlined below.<br />

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Table 1.4: <strong>Canadian</strong> Merchandise Trade 2002: Export Destinations and Import<br />

Sources<br />

Country<br />

Exports Imports<br />

C$ Millions Percent C$ Millions Percent<br />

United States $348,383.7 84.8 $254,688.3 71.5<br />

Japan 9,706.9 2.4 11,735.6 3.3<br />

United Kingdom 5,905.8 1.4 10,311.0 2.9<br />

Other European<br />

Economic Community<br />

Countries<br />

15,304.6 3.7 25,833.5 7.3<br />

Other OECD Countries 11,026.6 2.7 19,480.6 5.5<br />

Other Countries 20,359.0 5.0 34,060.4 9.6<br />

Total Merchandise<br />

Trade<br />

Source: Statistics Canada<br />

$410,686.5 100.0 $356,109.3 100.0<br />

1.5 POLITICAL/ECONOMIC ISSUES<br />

Canada is a politically stable nation, although it is currently undergoing a change in<br />

the leadership of the political party that governs Canada. By early 2004, Prime<br />

Minister Jean Chretien, leader of the Federal Liberal Party, will, in all likelihood, be<br />

replaced as leader of the party by Paul Martin. This leadership change will make Mr.<br />

Martin Canada’s next Prime Minister.<br />

For the past four decades Canada has been faced with a substantial portion of the<br />

Province of Quebec’s population who want to separate from Canada. However, the<br />

threat of Quebec’s succession from Canada has been substantially reduced as a<br />

result of the last Quebec provincial election. In April 2003, the Provincial Liberal<br />

Party, led by Jean Charet, defeated the Parti Québécois, a party that pursued a<br />

separatist agenda.<br />

For Canada, 2002 marked the eleventh consecutive year of economic growth. Real<br />

gross domestic product (GDP) increased at an annual rate of 2.4 per cent in the first<br />

quarter of 2003, a faster pace than the 1.6 per cent it experienced during the fourth<br />

quarter of 2002. But as a whole, real GDP grew 3.4 per cent in 2002, which was<br />

more than double the rate of 2001, and higher than the 2.4 per cent growth posted in<br />

the United States. In 2002, Canada attained the best performance amongst the G-8<br />

group of developed nations in terms of output growth and job creation. Even though<br />

short-term economic prospects remain vulnerable to certain impacts, such as Middle<br />

East uncertainty, SARS, and Mad Cow disease, most analysts expect continued<br />

growth in 2003. Canada is expected to lead the G-8 in terms of output as growth is<br />

forecast to reach 2.2 per cent in 2003. The Royal Bank of Canada predicts that the<br />

<strong>Canadian</strong> economy will see growth of 3.4 per cent in 2004.<br />

The foundation upon which Canada’s economic performance was built in 2002 was<br />

the consumer, as employment growth and pent-up demand for durables drove the<br />

SMG/Columbia Consulting Group Page 7


economy. Between January 2002 and February 2003 the <strong>Canadian</strong> economy<br />

generated 613,000 net new jobs, the largest gain in employment during any fourteen<br />

month period on record back to 1976. Even though the strong labor market induced<br />

an additional 522,000 people to enter the labor force during 2002, the unemployment<br />

rate dropped from 8.0 per cent in December 2001 to 7.4 per cent in January and<br />

February 2003. Historically low interest rates have fuelled consumer spending on<br />

durables, in particular motor vehicles, residential housing, furniture, and appliances.<br />

Solid growth in consumer spending and in residential investment was accompanied<br />

by declines in real exports and in non-residential investment in plant and equipment.<br />

Canada's economy and in particular, its export sector, will be challenged by the rapid<br />

speed with which the <strong>Canadian</strong> dollar has recently appreciated. The <strong>Canadian</strong> dollar<br />

rose 15 per cent during the first half of 2003. The Royal Bank of Canada predicts it<br />

will reach 75.2 U.S. cents (or $C1.33 to the U.S. dollar) by the end of 2003 and climb<br />

to 77.5 U.S. cents ($C1.29 to the U.S. dollar) by the end of 2004. It traded at 74.02<br />

cents, or $CDN1.35 to the U.S. dollar on Friday, 19 September 2003. A 75-cent<br />

dollar erases the labor cost advantage Canada has experienced over the U.S. in<br />

recent years. Any further appreciation in the Canada/U.S. exchange rate would tilt<br />

the competitive balance towards U.S. manufacturing in the absence of an increase in<br />

domestic productivity or a decrease in labor costs.<br />

Some of Canada’s key economic indicators are summarized in the following table.<br />

Table 1.5: Canada: Key Economic Indicators<br />

Key Indicators 1999 2000 2001 2002 2003<br />

Real GDP growth (%) 5.1 4.5 1.5 3.4 2.2 1<br />

Exports of Goods & Services (% GDP) 43.0 45.5 43.3 42.2 41.8 2<br />

Unemployment Rate (%) 7.6 6.8 7.2 7.7 8.0 3<br />

Prime Rate (average. %) 6.4 7.3 5.2 4.2 4.50 3<br />

Exchange Rate (C$: U.S. Cents) 67.3 67.3 64.6 63.7 68.0 3<br />

Consumer Price Index (average %) 1.3 1.3 2.0 2.4 2.0 4<br />

Sources: Economist Intelligence Unit; Department of Finance Canada; Statistics<br />

Canada.<br />

Notes: (1) Finance Minister John Manley’s Budget Update, June 2003,<br />

(2) Economist Intelligence Unit estimate.<br />

(3) Department of Finance Canada. The unemployment rate was current as of<br />

August 2003, and the unemployment and prime rates were current as of<br />

September 4, 2003.<br />

(4) Statistics Canada. The consumer price index was current as of August<br />

2003.<br />

1.6 TRADE BARRIERS AND IMPORT DUTIES<br />

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As a result of the U.S.-Canada Free Trade Agreement (FTA), which went into effect<br />

in January 1989, virtually all <strong>Canadian</strong> tariffs on U.S. products have been eliminated.<br />

The North American Free Trade Agreement (NAFTA), which replaced the FTA in<br />

January 1994, removed some remaining barriers and expanded specific provisions of<br />

the FTA. However, certain non-tariff barriers at both the federal and provincial levels<br />

continue to impede the access of U.S. goods and services to Canada or retard<br />

potential export growth. These non-tariff barriers include standards and practices<br />

related to government procurement policies, provincial liquor boards, service exports<br />

and cultural industries.<br />

There are no significant trade barriers impeding exports of U.S. packaging machinery<br />

to Canada. Under the U.S.-Canada Free Trade Agreement and its successor, the<br />

North American Free Trade Agreement, tariffs on all U.S.-origin packaging machinery<br />

were eliminated as of January 1, 1998. Equipment originating from the United States<br />

that satisfy NAFTA Rules of Origin requirements are entitled to a zero percent tariff.<br />

Equipment that does not satisfy the Rules of Origin or that originate from other<br />

countries is subject to the Most Favored Nation tariff, which is 3.4 percent. Rules of<br />

Origin outlined in NAFTA are used to determine whether a product or piece of<br />

equipment originates in Canada, the Unites States, or Mexico and is thereby eligible<br />

for duty-free entry to the respective markets.<br />

All commercial shipments exported to Canada require a properly completed Canada<br />

Customs Invoice or its equivalent. In addition, shipments of U.S.-produced goods<br />

must be accompanied by a completed NAFTA Certificate of Origin in order to obtain<br />

tariff-free treatment under the provisions of the North American Free Trade<br />

Agreement. For further information, contact the Canada Customs and Revenue<br />

Agency representative at the <strong>Canadian</strong> Embassy in Washington at Tel: (202) 682-<br />

1740 or Fax: (202) 682-7689.<br />

Non-tariff barriers are not a significant factor affecting U.S.-Canada trade in<br />

packaging equipment. There are no technical standards established by the<br />

<strong>Canadian</strong> government for imported packaging equipment. However, all electrically<br />

powered products sold in Canada must comply with <strong>Canadian</strong> law requiring<br />

compliance with federal standards established by the <strong>Canadian</strong> Standards<br />

Association (CSA). Information pertaining to the certification process and copies of<br />

the applicable standards can be obtained by contacting the CSA.<br />

On January 1, 1991, the <strong>Canadian</strong> Federal Government supplanted its 13.5 percent<br />

Federal Sales Tax on manufactured goods with a seven-percent Goods and Services<br />

Tax (GST). The GST is a value-added consumption tax, which is applied to all<br />

domestic and imported goods and services sold in Canada. The GST on imports is<br />

initially levied on the freight on board (FOB) price plus applicable <strong>Canadian</strong> customs<br />

duties, if any. For more information regarding the GST, exporters should contact<br />

Canada Customs and revenue Agency.<br />

U.S. exporters of packaging equipment must comply with bilingual and other<br />

packaging and labeling practices in Canada. Directions for use, warranty certificates<br />

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or assembly instructions accompanying the equipment must be in both of Canada's<br />

official languages --English and French. Special provincial packaging and labeling<br />

requirements apply in the province of Quebec, and U.S. exporters of non-food FCSL<br />

equipment should contact the Office de la Langue Francaise for more information.<br />

1.7 REGULATORY ISSUES AFFECTING PACKAGING<br />

Heath Canada is responsible for administering the Food and Drugs Act. This Act<br />

applies to all food, drugs, cosmetics and medical devices sold in Canada, whether<br />

manufactured in Canada or imported. The Act and Regulations ensures the safety of<br />

and prevent deception in relation to foods, drugs, cosmetics and medical devices by<br />

governing their sale and advertisement and, in addition, sets out the labeling<br />

requirements for food. A consolidation of the Food and Drugs Act and of the Food<br />

and Drug Regulations issued by the Department of Health can be found at:<br />

http://www.hc-sc.gc.ca/food-aliment/friia-raaii/food_drugs-aliments_drogues/actloi/e_index.html.<br />

Pre-packaged products sold in Canada are subject to mandatory labeling<br />

requirements regarding product identity, product net quantity, and dealer’s name, and<br />

principal place of business, requirements that are described in more detail below.<br />

Some further requirements include:<br />

• The name of a product must appear on the label of pre-packaged consumer<br />

goods in both English and French.<br />

• All mandatory information on food labels must be shown in both French and<br />

English.<br />

• In Quebec, labeling of food products must be in French or have a French version<br />

displayed at least as prominently as the other language.<br />

• Labels of shipping containers (such as those for commercial, industrial or<br />

institutional use), are not required to be bilingual, but do need a net quantity<br />

declaration in either metric or <strong>Canadian</strong> measure.<br />

• Information shown on labels is subject to minimum type size requirements.<br />

• A wide range of consumer items are now limited to a specific number of standard<br />

metric package sizes. This particularly relates to products such as laundry<br />

detergents, soaps, deodorants, shaving creams, hairsprays, shampoo, perfume,<br />

skin creams and other cosmetic goods.<br />

• Statements of national meat inspection and of plant number must be indicated on<br />

labels or cartons of imported meat.<br />

• Textile articles, food (including meat, fish and eggs), drugs, alcohol and cosmetics<br />

are also subject to more stringent labeling requirements.<br />

In Canada, the existence of bilingualism has significant implications for packaging.<br />

Canada requires bilingual labeling (English and French) for most products. Bilingual<br />

designation of the generic name on most pre-packaged consumer products is<br />

required by the federal Consumer <strong>Packaging</strong> and Labeling Act. Under this Act, the<br />

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following information must appear on the package/label of a consumer good sold in<br />

Canada:<br />

• Product Identity Declaration: describes a product's common or generic name, or<br />

its function. The declaration must be in both English and French<br />

• Net Quantity Declaration: should be expressed in metric units of volume when the<br />

product is a liquid or a gas, or is viscous; or in metric units of weight when the<br />

product is solid or sold by numerical count. Net quantity may be expressed in<br />

other established trade terms.<br />

• Dealer's Name and Principal Place of Business: describes where the prepackaged<br />

product was manufactured or produced for resale. In general, a name<br />

and address sufficient for postal delivery is acceptable. This information can be in<br />

either English or French.<br />

• Canada Customs and Revenue Agency, the agency responsible for inspection of<br />

imports, also requires an indication of the country of origin, such as "Made in the<br />

USA," on several classes of imported goods. Goods not properly marked cannot<br />

be released from Canada Customs until suitably marked.<br />

The Province of Quebec requires that all products sold in that province be labeled in<br />

French and that the use of French be given equal prominence with other languages<br />

on any packages or containers. The Charter of the French Language requires the<br />

use of French on product labeling, warranty certificates, directions for use, public<br />

signs and written advertising.<br />

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2.0 CANADA’S PACKAGING MACHINERY MARKET<br />

2.1 ESTIMATED SIZE OF APPARENT DOMESTIC MARKET<br />

In 2001, the apparent domestic market for packaging machinery in Canada was<br />

estimated to be worth approximately C$414 million dollars, a 12.2 per cent increase<br />

over 2000. The table below outlines the estimated size of the apparent domestic<br />

market in Canada for packaging machinery for the years 1998 to 2001. The<br />

estimated size of the apparent domestic market was calculated by adding<br />

Manufacturing Shipments to Total Imports and then subtracting Total Exports.<br />

Table 2.1: Estimated Size of Apparent Domestic <strong>Market</strong> for <strong>Packaging</strong><br />

<strong>Machinery</strong>, 1998-2001<br />

HS 5 <strong>Packaging</strong><br />

<strong>Machinery</strong> Codes 5<br />

1998 1999 2000 2001<br />

(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

8422.20 1 $10,784 $13,265 $10,001 $11,350<br />

8422.30 2 139,332 158,340 114,491 126,403<br />

8422.40 3 140,409 163,458 147,434 192,169<br />

8422.90 4 74,157 71,737 96,925 83,776<br />

Total $364,682 $406,800 $368,851 $413,698<br />

Source: Consultants’ calculation.<br />

Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />

(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />

other containers.<br />

(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />

type).<br />

(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />

packaging containers.<br />

(5) Canada and most countries throughout the world, including the United States, use<br />

the Harmonized Commodity Description and Coding System (the Harmonized<br />

System or HS) to classify internationally traded goods. The Harmonized System’s 6digit<br />

root was developed for general product categories under the auspices of the<br />

Customs Co-operation Council. Individual countries that use the HS are allowed to<br />

define commodities at a more detailed level than 6-digits, but all definitions must be<br />

within that 6-digit framework. Individual countries have extended the 6-digit root to 10<br />

digits for customs (import) purposes, and to 8 digits for export purposes. In Canada,<br />

extensions of the international HS are used to collect and disseminate statistics on<br />

detailed merchandise export and import commodities.<br />

2.2 PRODUCTION<br />

In 1999, according to the most recent and complete data available from Statistics<br />

Canada for these products, <strong>Canadian</strong> manufacturers shipped packaging machinery<br />

valued at approximately C$259 million, a figure which under-estimates the amount of<br />

domestic production as data for all industry segments have not been captured. The<br />

following table outlines the value of <strong>Canadian</strong> manufacturers’ shipments of packaging<br />

machinery for the years 1997 to 1999. The most recent production data available is<br />

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1999 as Statistics Canada is not scheduled to release 2000 and 2001 data until<br />

January 2004.<br />

Table 2.2: Value of Products Shipped by <strong>Canadian</strong> Manufacturers, <strong>Packaging</strong><br />

<strong>Machinery</strong>, 1997-1999<br />

HS <strong>Packaging</strong><br />

<strong>Machinery</strong> Codes<br />

1997<br />

(C$ 000s)<br />

1998<br />

(C$ 000s)<br />

1999<br />

(C$ 000s)<br />

8422.20 1 Not available Confidential $14,800<br />

8422.30 2 $77,000 $83,700 107,600<br />

8422.40 3 144,400 122,000 136,500<br />

8422.90 4 Not available Not available Not available<br />

Total $221,400 $205,700 $258,900<br />

Source: Statistics Canada.<br />

Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />

(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />

other containers.<br />

(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />

type).<br />

(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />

packaging containers.<br />

2.3 EXPORTS<br />

In 2002, Canada exported packaging machinery valued at approximately C$359<br />

million, a 0.57 per cent increase over 2001. The following table outlines the value of<br />

Canada’s total exports of packaging machinery for the years 1998 to 2002.<br />

Table 2.3: Total <strong>Packaging</strong> <strong>Machinery</strong> Exports, 1998-2002<br />

HS <strong>Packaging</strong><br />

<strong>Machinery</strong> Codes<br />

1998<br />

(C$ 000s)<br />

1999<br />

(C$ 000s)<br />

2000<br />

(C$ 000s)<br />

2001<br />

(C$ 000s)<br />

2002<br />

(C$ 000s)<br />

8422.20 1 $9,384 $8,363 $10,452 $23,288 $11,130<br />

8422.30 2 108,651 101,639 117,591 122,942 126,046<br />

8422.40 3 120,269 124,895 122,278 118,423 124,588<br />

8422.90 4 70,249 86,440 79,755 91,989 96,921<br />

Total (All Countries) $308,553 $321,336 $330,076 $356,642 $358,684<br />

Source: Statistics Canada.<br />

Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />

(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />

other containers.<br />

(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />

type).<br />

(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />

packaging containers.<br />

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The following table outlines the main destinations of Canada’s total exports of<br />

packaging machinery for the years 2000 to 2002. As the table demonstrates, the<br />

United States is the main destination for Canada’s exports of packaging machinery.<br />

In 2002, for example, the United States received approximately 92 per cent of the<br />

total value of Canada’s exports of packaging machinery.<br />

2.4: Destinations of Canada’s Total Exports of <strong>Packaging</strong> <strong>Machinery</strong>, 2000-2002<br />

Total Export 2000 2001 2002 2000 2001 2002 % Change<br />

Destinations (CDN$)<br />

% Share<br />

2001/2002<br />

World $ 334,417,149 $ 358,576,280 $ 359,136,598 100% 100% 100% 0.16%<br />

United States (U.S.) $ 309,408,782 $ 329,173,132 $ 329,886,001 93.74% 92.30% 91.97% 0.22%<br />

Germany $ 2,152,079 $ 1,586,080 $ 4,908,536 0.65% 0.44% 1.37% 209.48%<br />

Australia $ 712,642 $ 921,380 $ 3,497,402 0.22% 0.26% 0.98% 279.58%<br />

Ireland $ 2,286,232 $ 1,486,711 $ 2,629,581 0.69% 0.42% 0.73% 76.87%<br />

Hong Kong $ - $ 892,288 $ 2,198,359 0.00% 0.25% 0.61% 146.37%<br />

United Kingdom (U.K.) $ 2,614,073 $ 2,040,679 $ 2,062,279 0.79% 0.57% 0.57% 1.06%<br />

Iran $ - $ 92,412 $ 1,740,459 0.00% 0.03% 0.49% 1783.37%<br />

Japan $ 221,741 $ 111,337 $ 1,192,551 0.07% 0.03% 0.33% 971.12%<br />

Brazil $ 292,246 $ 3,310,243 $ 1,189,472 0.09% 0.93% 0.33% -64.07%<br />

Colombia $ 80,742 $ 328,127 $ 942,875 0.02% 0.09% 0.26% 187.35%<br />

Singapore $ 279,384 $ 262,633 $ 866,334 0.08% 0.07% 0.24% 229.86%<br />

China $ 1,063,525 $ 9,412,868 $ 702,899 0.32% 2.64% 0.20% -92.53%<br />

Chile $ 21,511 $ 55,718 $ 568,503 0.01% 0.02% 0.16% 920.32%<br />

Jamaica $ 481 $ 10,087 $ 566,597 0.00% 0.00% 0.16% 5517.10%<br />

Venezuela $ 97,536 $ 310,722 $ 558,967 0.03% 0.09% 0.16% 79.89%<br />

Indonesia (includes East Timor) $ 2,567 $ 371,423 $ 514,631 0.00% 0.10% 0.14% 38.56%<br />

France (incl. Monaco, French Antilles) $ 1,348,184 $ 1,418,019 $ 497,485 0.41% 0.40% 0.14% -64.92%<br />

Netherlands $ 425,552 $ 91,462 $ 481,182 0.13% 0.03% 0.13% 426.10%<br />

Taiwan (Taipei) $ 16,493 $ 59,358 $ 352,058 0.00% 0.02% 0.10% 493.11%<br />

Vietnam $ 144,000 $ - $ 314,668 0.04% 0.00% 0.09% 0.00%<br />

Belgium $ 418,736 $ 6,599 $ 313,874 0.13% 0.00% 0.09% 4656.39%<br />

Mexico $ 602,189 $ 338,640 $ 270,149 0.18% 0.09% 0.08% -20.23%<br />

Dominican Republic $ 444,969 $ 5,591 $ 222,420 0.13% 0.00% 0.06% 3878.18%<br />

Barbados $ 26,937 $ 10,394 $ 220,735 0.01% 0.00% 0.06% 2023.68%<br />

Korea, South $ 229,137 $ 256,571 $ 191,010 0.07% 0.07% 0.05% -25.55%<br />

Italy (includes Vatican City State) $ 1,182,632 $ 60,783 $ 164,620 0.36% 0.02% 0.05% 170.83%<br />

Malaysia $ 376,218 $ 1,764,074 $ 123,076 0.11% 0.49% 0.03% -93.02%<br />

Poland $ - $ 95,725 $ 121,356 0.00% 0.03% 0.03% 26.78%<br />

Finland $ 287,825 $ - $ 120,103 0.09% 0.00% 0.03% 0.00%<br />

Ecuador $ 12,481 $ 99,698 $ 119,985 0.00% 0.03% 0.03% 20.35%<br />

Libya $ - $ - $ 119,414 0.00% 0.00% 0.03% 0.00%<br />

Lithuania $ - $ - $ 115,016 0.00% 0.00% 0.03% 0.00%<br />

Egypt $ 30,609 $ - $ 107,033 0.01% 0.00% 0.03% 0.00%<br />

New Zealand $ 24,000 $ 60,169 $ 93,789 0.01% 0.02% 0.03% 55.88%<br />

Oman (Muscat) $ - $ - $ 66,433 0.00% 0.00% 0.02% 0.00%<br />

Costa Rica $ 141,953 $ 23,618 $ 66,096 0.04% 0.01% 0.02% 179.85%<br />

Senegal $ - $ - $ 65,830 0.00% 0.00% 0.02% 0.00%<br />

South Africa $ 790,351 $ 50,719 $ 59,408 0.24% 0.01% 0.02% 17.13%<br />

All Other Countries<br />

Source: Statistics Canada.<br />

$ 4,340,671 $ 1,934,510 $ 452,706 1.32% 0.54% 0.13% -76.60%<br />

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2.4 IMPORTS<br />

In 2002, Canada imported packaging machinery valued at approximately CDN$585<br />

million, a 13.6 per cent increase over 2001. The table below outlines the value of<br />

Canada’s imports of packaging machinery for the years 1998 to 2002.<br />

Table 2.6: Total <strong>Packaging</strong> <strong>Machinery</strong> Imports, 1998-2002<br />

HS <strong>Packaging</strong><br />

<strong>Machinery</strong> Codes<br />

1998<br />

(C$ 000s)<br />

1999<br />

(C$ 000s)<br />

2000<br />

(C$ 000s)<br />

2001<br />

(C$ 000s)<br />

2002<br />

(C$ 000s)<br />

8422.20 1 $5,368 $6,828 $5,653 $3,132 $6,012<br />

8422.30 2 164,283 152,379 142,652 159,915 208,300<br />

8422.40 3 138,678 151,853 135,412 176,292 193,865<br />

8422.90 4 144,406 158,177 176,680 175,765 177,207<br />

Total (All Countries) $452,736 $469,238 $460,397 $515,104 $585,384<br />

Source: Statistics Canada.<br />

Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />

(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />

other containers.<br />

(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />

type).<br />

(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />

packaging containers.<br />

The table on the following page outlines the main sources of Canada’s total imports<br />

of packaging machinery for the years 2000 to 2002. As the table demonstrates, the<br />

United States is the main source of Canada’s imports of packaging machinery. In<br />

2002, for example, the United States provided approximately 49 per cent of the total<br />

value of Canada’s imports of packaging machinery.<br />

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Table 2.7: Sources of Canada’s Imports of <strong>Packaging</strong> <strong>Machinery</strong>, 2000-2002<br />

Total Import 2000 2001 2002 2000 2001 2002 % Change<br />

Sources (CDN$) % Share<br />

2001/2002<br />

World (All Countries) $ 461,003,631 $ 516,415,804 $ 585,683,404 100% 100% 100% 13.41%<br />

United States (U.S.) $ 259,242,585 $ 287,772,454 $ 288,973,756 56.23% 55.72% 49.34% 0.42%<br />

Germany $ 60,684,603 $ 69,857,999 $ 84,057,716 13.16% 13.53% 14.35% 20.33%<br />

Italy (includes Vatican City State) $ 41,231,830 $ 47,442,615 $ 68,044,918 8.94% 9.19% 11.62% 43.43%<br />

Switzerland $ 19,496,616 $ 16,147,949 $ 26,399,559 4.23% 3.13% 4.51% 63.49%<br />

France (incl. Monaco, French Antilles) $ 8,192,371 $ 12,947,047 $ 25,999,268 1.78% 2.51% 4.44% 100.81%<br />

Japan $ 23,084,500 $ 19,692,565 $ 22,635,970 5.01% 3.81% 3.86% 14.95%<br />

Netherlands $ 7,451,858 $ 10,050,630 $ 14,279,926 1.62% 1.95% 2.44% 42.08%<br />

United Kingdom (U.K.) $ 9,511,460 $ 11,906,234 $ 13,006,377 2.06% 2.31% 2.22% 9.24%<br />

Sweden $ 8,033,032 $ 10,768,223 $ 6,926,899 1.74% 2.09% 1.18% -35.67%<br />

Spain $ 1,374,215 $ 3,285,801 $ 4,998,488 0.30% 0.64% 0.85% 52.12%<br />

Taiwan (Taipei) $ 4,738,082 $ 4,013,834 $ 4,517,075 1.03% 0.78% 0.77% 12.54%<br />

Norway $ 396,083 $ 598,974 $ 3,203,136 0.09% 0.12% 0.55% 434.77%<br />

Romania $ 1,403,094 $ 2,909,783 $ 2,579,104 0.30% 0.56% 0.44% -11.36%<br />

China $ 3,269,405 $ 2,300,965 $ 2,300,623 0.71% 0.45% 0.39% -0.01%<br />

Denmark $ 2,548,029 $ 1,538,596 $ 2,213,752 0.55% 0.30% 0.38% 43.88%<br />

Indonesia (includes East Timor) $ 22,987 $ 110,046 $ 2,054,513 0.00% 0.02% 0.35% 1766.96%<br />

Korea, South $ 949,714 $ 1,638,475 $ 1,751,240 0.21% 0.32% 0.30% 6.88%<br />

India $ 265,307 $ 109,109 $ 1,353,465 0.06% 0.02% 0.23% 1140.47%<br />

Belgium $ 2,819,010 $ 1,712,998 $ 1,309,235 0.61% 0.33% 0.22% -23.57%<br />

Re-Imports (Canada) $ 1,356,815 $ 2,580,686 $ 1,251,217 0.29% 0.50% 0.21% -51.52%<br />

Mexico $ 633,942 $ 816,526 $ 1,041,158 0.14% 0.16% 0.18% 27.51%<br />

New Zealand $ 129,403 $ 108,494 $ 1,036,061 0.03% 0.02% 0.18% 854.95%<br />

Singapore $ 144,979 $ 802,211 $ 1,021,558 0.03% 0.16% 0.17% 27.34%<br />

Brazil $ 99,406 $ 706,230 $ 787,230 0.02% 0.14% 0.13% 11.47%<br />

Australia $ 486,977 $ 881,693 $ 622,450 0.11% 0.17% 0.11% -29.40%<br />

Hong Kong $ 325,038 $ 311,503 $ 612,354 0.07% 0.06% 0.10% 96.58%<br />

Austria $ 666,470 $ 836,673 $ 517,848 0.14% 0.16% 0.09% -38.11%<br />

Portugal $ 233,825 $ 436,901 $ 315,845 0.05% 0.08% 0.05% -27.71%<br />

Czech Republic $ 9,069 $ 108,430 $ 268,348 0.00% 0.02% 0.05% 147.49%<br />

Thailand $ 187,428 $ 94,905 $ 254,840 0.04% 0.02% 0.04% 168.52%<br />

Philippines $ 130,347 $ 70,616 $ 203,687 0.03% 0.01% 0.03% 188.44%<br />

Israel $ 161,801 $ 280,800 $ 149,616 0.04% 0.05% 0.03% -46.72%<br />

Ireland $ 22,066 $ 515,881 $ 131,457 0.00% 0.10% 0.02% -74.52%<br />

Finland $ 69,988 $ 148,351 $ 94,492 0.02% 0.03% 0.02% -36.31%<br />

Turkey $ 22,047 $ - $ 93,936 0.00% 0.00% 0.02% 0.00%<br />

South Africa $ 396,159 $ 287,897 $ 76,799 0.09% 0.06% 0.01% -73.32%<br />

All Other Countries $ 606,545 $ 1,311,855 $ 299,744 0.13% 0.25% 0.05% -77.15%<br />

Source: Statistics Canada.<br />

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2.5. MARKET DRIVERS: FACTORS THAT INFLUENCE PURCHASE<br />

DECISIONS<br />

In assessing opportunities in the <strong>Canadian</strong> packaging machinery market and<br />

strategies for success, it is important to first identify and understand the factors that<br />

influence the purchase decision. Representatives of the packaging machinery users<br />

included in the survey were asked to rank a list of factors that had been found in<br />

other markets to enter into the purchase decision. Many pointed out the fact that<br />

purchase determinants were usually situation specific but they were able to respond<br />

in general terms. The results were as follows:<br />

Most Important Factors<br />

Interestingly, price was not considered to be the most important factor influencing the<br />

purchase decision. Providing the price quoted was reasonably within the market<br />

range, a number of other factors were considered to be more important purchase<br />

drivers. The four most important were said to be:<br />

• Quality/reliability/durability<br />

- This factor was identified by the largest number of respondents as being the<br />

most important. They expressed the need to be certain that they could<br />

depend upon the performance of the equipment over its operational life. This<br />

is consistent with the findings in other <strong>PMMI</strong> markets.<br />

• Potential operating cost savings/added value<br />

- In today’s operating environment, virtually all respondents stated that they<br />

were continually searching for efficiencies in their operations and this played a<br />

major role in their equipment choices. The driving force behind this is the<br />

need to improve operational efficiency and get more out of each expenditure<br />

dollar.<br />

• Operating reliability/accuracy<br />

- This is closely associated with the first factor. As one respondent expressed it,<br />

“I cannot afford high levels of downtime or a high proportion of defects so I<br />

must have reliable equipment.”<br />

• Equipment characteristics and features<br />

- The equipment must, of course, be able to perform the required tasks in a<br />

manner well suited to the needs of the purchaser. In this it was very important<br />

to purchasers that installed machinery be able to achieve specification run<br />

levels or perform as claimed. Within the equipment characteristics, flexibility<br />

and speed were considered to be among the most important attributes.<br />

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The Next Level of Importance<br />

A number of other factors were also considered to be important purchase drivers but<br />

at a lower level of importance than the top four. Also there was less unanimity<br />

among purchasers as many of these elements were viewed differently by different<br />

elements within the market. These factors were:<br />

• Service and technical support<br />

- This referred to the ready availability of service, the quality of service and the<br />

types of service offered. Some felt strongly that good service and technical<br />

support must actually be available inside Canada while most did not need it to<br />

be located in Canada providing it was readily available when needed. Service<br />

and technical support was much more important for smaller companies and<br />

those with few in-house technical personnel.<br />

• Experience in the respondent’s industry<br />

- This is another element that is viewed differently by different types of<br />

purchasers. Although most would prefer that the supplier have solid previous<br />

experience with their industry, it was considered to be much more important<br />

for smaller companies or those without fully staffed in-house engineering<br />

departments.<br />

• Brand/supplier reputation<br />

- This is closely associated with the previous point, although there was much<br />

less variability from company to company.<br />

• Previous experience with the supplier or brand<br />

- This was rated somewhat lower than brand/supplier reputation but was still of<br />

medium importance to most purchasers. However, a number of those<br />

interviewed stated that this factor is becoming less important as changing<br />

times have led to less supplier loyalty.<br />

• Up-to-date technology<br />

- Up-to-date technology received a mid-level importance rating because<br />

purchasers did not want up-to-date technology merely for the sake of having<br />

‘today’s toys’. However, they did want technology that provided true,<br />

meaningful benefit to their firms.<br />

Price as a Factor<br />

• Price was in a category by itself. As noted, providing the price quoted was<br />

reasonably within the market range, other factors were considered to be more<br />

important purchase drivers. High price can kill a deal but low price usually will not<br />

compensate for the lack of some of the other important factors. (A number of<br />

respondents reported that they were not able to afford certain brands or had not<br />

purchased others because they felt the added price did not provide sufficient<br />

added value.) However, if all other factors are judged to be relatively equal, price<br />

can be the deciding factor.<br />

There is, however, a portion of the market for which price is the most important<br />

factor. It was not possible to identify the common characteristics of these pricesensitive<br />

purchasers, although there was a tendency for them to be among the<br />

smaller purchasers or those that did not have national or international distribution.<br />

SMG/Columbia Consulting Group Page 18


Factors of Little Importance<br />

There were three factors that were considered to be of little importance in the<br />

purchase decision. These were:<br />

• Cost of maintenance<br />

- In view of respondents concern for efficiency and optimizing expenditures, it is<br />

somewhat surprising to see this factor rated so low. It was, however, on the<br />

boundary between the next level factors and those of little importance. This<br />

factor is most certainly given due consideration in the purchase decision<br />

equation but it was rated lower because so many other factors are considered<br />

to be important.<br />

• Availability of Financing and Credit Terms<br />

- A significant majority of respondents to the survey utilize internal sources of<br />

funds so supplier financing and credit terms were of no importance.<br />

• Speed of delivery/delivery wait period<br />

- This factor was given a low rating by most respondents but its importance was<br />

very situation-specific. Companies in particularly competitive or fast moving<br />

industry segments or with very aggressive package-centric marketing<br />

programs felt this to be of higher importance. However, these companies said<br />

that the important consideration was that suppliers must deliver on delivery<br />

date/commissioning date promises.<br />

2.6 CUSTOMER EVALUATION OF SOURCES OF PACKAGING MACHINERY<br />

AND SERVICES<br />

The companies who participated in the survey were asked about their perceptions of<br />

and attitudes toward packaging machinery produced by the various countries active<br />

in the industry. The survey asked respondents to comment upon and rank only those<br />

countries with which they had had actual purchase experience. In particular, they<br />

were asked to identify the specific factors that influenced their purchase decisions.<br />

Overall Preference<br />

Purchasers have very similar attitudes to those found in <strong>PMMI</strong> surveys of other<br />

counties as they generally hold the most positive attitudes toward packaging<br />

machinery produced by Germany and three or four other European manufacturers.<br />

However, this preference is not translated into market leadership positions for these<br />

countries as the United States continues to account for approximately half of the<br />

packaging machinery imported annually into Canada.<br />

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Equipment purchasers expressed the following overall opinions about the various<br />

countries:<br />

• Germany was believed to produce the best packaging machinery by virtually all<br />

respondents in all industry sectors surveyed. All but one rated German<br />

equipment as “Excellent” or “Good”. This rating was based on perceived high<br />

quality, strong technology, reliability, speed and flexibility.<br />

• Similar attitudes were expressed regarding Swiss packaging machinery but fewer<br />

respondents had direct experience with equipment from this country.<br />

• Very positive attitudes, but somewhat lower than those for Germany, were also<br />

expressed about packaging machinery from Italy, France and Britain. Many<br />

expressed the opinion that Italian packaging machinery was equivalent to that of<br />

Germany and some industries prefer it. The relatively high ratings given to British<br />

and French packaging machinery may be partially attributable to Canada’s<br />

historic ties with these countries. However, a few respondents downgraded the<br />

ratings of these countries based on concerns related to quality, technology and<br />

reliability.<br />

• Japanese equipment was also generally viewed positively, although a significant<br />

portion of respondents felt it was only “Average”. Japan’s overall rating was<br />

reduced by the perception that these firms provided rather poor service.<br />

• The overall opinion of packaging machinery from the United States was<br />

reasonably good, although it was ranked below Germany and Switzerland. The<br />

majority of respondents gave it a “Good” overall rating, although a significant<br />

portion felt that it was only “Average”. In relation to Germany, American<br />

machinery was perceived to be of somewhat lower quality, less technologically<br />

advanced and less adaptable.<br />

• <strong>Canadian</strong> packaging machinery attained a rating similar to that of United States<br />

suppliers and, in some instances, slightly higher. They were felt to be more<br />

responsive and better attuned to market need. However, it must be recognized<br />

that the complete range of packaging machinery is not available from domestic<br />

manufacturers.<br />

Quality and Technology<br />

It is the perception of quality and technology that drive the high overall ratings<br />

achieved by German and Swiss packaging machinery.<br />

• Almost three-quarters of the respondents felt that the quality of German<br />

equipment is “Excellent” while more than half believed that this country offered<br />

up-to-date technology that is “Excellent”. It was believed that German equipment<br />

was particularly reliable, flexible and fast with relatively little down time.<br />

• The ratings given to the Swiss were virtually identical to those of the Germans.<br />

• Although quality and technology were also rated reasonably high for British,<br />

French and Italian machinery, they were perceived to be distinctly lower than the<br />

German or Swiss products. The ratings for these three countries were drawn<br />

down by a number of customers who felt their performance in these areas was<br />

only “Average” and by a few who criticized their performance. This criticism<br />

related to reliability and flexibility.<br />

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• Japanese packaging equipment received ratings similar to those of Britain or<br />

France. They were viewed to offer “Good” to “Average” quality, although<br />

technology aspects were viewed to be “Good” to “Excellent”.<br />

• United States packaging machinery manufacturers were viewed to be ‘solid<br />

citizens’, although their quality and technology were felt to be somewhat below<br />

that of the Germans. The majority felt that U.S. machinery quality was “Average”<br />

to “Good”, although by some it was felt to be less durable and not as flexible as<br />

the leading European machines. In regard to technology, equipment from United<br />

States manufacturers was felt to be somewhat less technologically advanced than<br />

German or Swiss equipment.<br />

• <strong>Canadian</strong> packaging machinery was again rated similarly to that of the United<br />

States in regard to perceptions of quality and technology. It was, however,<br />

believed that <strong>Canadian</strong> manufactures tended to focus on areas that required less<br />

technological input.<br />

Service and Price<br />

It is in the areas of service and price that United States and <strong>Canadian</strong> packaging<br />

machinery manufactures outperform the Europeans and overcome the perceived<br />

advantage in quality and technology. Service was perceived to be deficient for many<br />

offshore manufacturers because they all must sell their products through agents and<br />

sometimes the quality of agent representation is lower than it should be.<br />

• German and Swiss packaging machinery are perceived to be very expensive as<br />

all respondents rated German suppliers at the highest end of the price scale as<br />

did most for Swiss suppliers. Although the service provided by German<br />

manufacturers (and even more so for Swiss suppliers) was generally viewed to be<br />

better than that of other offshore suppliers, it was viewed as being well below the<br />

service levels provided by United States and <strong>Canadian</strong> manufacturers. The areas<br />

of concern were speed of response, provision of on-site support, training and<br />

availability of repair parts.<br />

• The service level provided by British and French suppliers was viewed as<br />

equivalent to that of German suppliers but significantly below that provided by<br />

U.S. or <strong>Canadian</strong> firms. However, service provided by Italian manufacturers was<br />

seen to be significantly below that of the other packaging machinery producing<br />

countries. The main complaints were lack of responsiveness and difficulty in<br />

obtaining repair parts.<br />

In regard to price, British, French and Italian equipment was felt to be slightly less<br />

expensive than that from Germany. However, they were all viewed to be much<br />

more expensive than North American machinery.<br />

• Japanese sources were viewed to be both quite expensive and deficient in the<br />

service provided.<br />

• United States manufacturers sell both through their own sales/service forces and<br />

through agent representatives so the response to U.S. service consists of a blend<br />

of these two channels. The service provided by U.S. suppliers was felt to be<br />

good (although the specific responses ranged from “Excellent” to “Average”).<br />

Higher ratings in regard to service is to be expected as a result of the U.S.<br />

SMG/Columbia Consulting Group Page 21


proximity to Canada combined with the facts that the two countries have similar,<br />

linked economies and similar consumer societies. Areas mentioned in these<br />

ratings included availability of repair parts, rapid response to problems and good<br />

training support. A number of respondents stated that they use North American<br />

suppliers because of shorter lead times and lower cost of repair parts.<br />

• The price of U.S. packaging machinery is viewed to be “Good” to “Average” by<br />

most respondents, although particularly after the impact of the exchange rate is<br />

taken into account, a significant number also feel that U.S. prices are somewhat<br />

expensive. The favorable movement in the exchange rate since the beginning of<br />

the year should begin to positively impact the impression of purchasers as they<br />

undertake future purchasing.<br />

• As might be expected, <strong>Canadian</strong> packaging machinery manufactures received<br />

very positive ratings both regarding the service they provide and the prices they<br />

charge. Virtually all respondents felt that <strong>Canadian</strong> prices were “Excellent” or<br />

“Good” and their service was rated the highest, significantly above European<br />

competitors.<br />

2.7 PACKAGING MACHINERY TRENDS<br />

There are a number of significant characteristics of the <strong>Canadian</strong> market that shape<br />

the demand for packaging machinery in the country that should be understood to put<br />

the report contents in context. At the same time, there are a number of trends and<br />

forces taking place that influence demand. Some of the most important are:<br />

• Canada is a much smaller market than the United States so this results in smaller<br />

production runs and a greater variety of products turned out by most production<br />

lines or facilities. As a result, goods producers place a high emphasis on<br />

packaging machinery versatility and fast changeover capability.<br />

• Many of the major <strong>Canadian</strong> goods producers are foreign owned with many<br />

having U.S. parents. As a result, many purchase decisions are directed from the<br />

U.S. and some companies purchase all their packaging machinery needs through<br />

the parent company. There appears to be an increase in such companies<br />

utilizing their U.S. resources for purchasing. For example, the packaging<br />

machinery purchases for one of the largest snack foods companies in Canada is<br />

entirely directed through the United States engineering group. Also, foreign<br />

subsidiaries frequently purchase the same type of machinery used by their parent<br />

facilities.<br />

• With the trend toward globalization, there appears to be some movement to focus<br />

specific plants on production for larger market areas. For example, the Estee<br />

Lauder plant in Toronto has a worldwide mandate for the production of mascara.<br />

• With the large proportion of <strong>Canadian</strong> firms using imported packaging machinery,<br />

exchange rates play a major role in determining whether specific brands or<br />

sources of machinery are affordable. With the recent improvement in the<br />

exchange rate between Canada and the U.S., this will likely impact the sourcing<br />

of future packaging equipment purchases.<br />

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• There has been a trend to consolidation and rationalization of manufacturing<br />

facilities. This has probably dampened demand for packaging machinery<br />

somewhat, although sell-offs of facilities many also create additional demand.<br />

(For example, one of Canada’s largest dairy products producers recently<br />

announced that it was closing two plants and selling another yet it also<br />

announced it would be adding $10 million in new fixed assets associated with this<br />

rationalization).<br />

• With the continuing soft and uncertain economy, there has been significant<br />

emphasis on reducing labor and gaining efficiencies. Associated with this has<br />

been a trend to machines with faster throughput and faster changeover times.<br />

These influences taken together have created demand for more technologically<br />

advanced equipment to deliver these benefits.<br />

• The improvement in processing speed is, in turn, driving the need for faster<br />

components to keep up with the faster throughput of the packaging line. This<br />

covers such elements as inspection equipment, printing equipment, cartoning<br />

equipment and palletizers<br />

• A few producers report that the uncertain economy has caused them to be more<br />

willing to consider used machinery. This has even impacted some that have<br />

never considered anything but new equipment in the past. (For example, one of<br />

the largest food producers reported that in certain circumstances it would now<br />

consider purchasing used machinery.)<br />

• Companies in very competitive, consumer-sensitive industry segments or very<br />

marketing-driven companies report that the resultant frequent and rapid changes<br />

in package sizes, package type and features and design are important drivers of<br />

demand for new packaging machinery that can accommodate this. These<br />

companies report that packaging machinery manufacturers must be able to<br />

deliver quickly and on time in order to comply with marketing program needs.<br />

• With the increasing complexity of packaging machinery and the need for better<br />

control and co-ordination of the elements in packaging lines, there has been<br />

increased demand for turnkey solutions or system integrators.<br />

• The changes in food products labeling that will be driven by the mandatory<br />

nutrition labeling regulations to be implemented during the next three years will<br />

have a major impact on packaging machinery purchases.<br />

This has led to the following trends in types and specifications of packaging<br />

machinery demanded by the marketplace:<br />

• <strong>Packaging</strong> machinery that is more versatile/flexible, and able to accommodate<br />

rapidly changing packaging requirements, a wider range of package sizes and an<br />

increased number of SKUs.<br />

• Closely tied to the first point is packaging machinery that can accommodate faster<br />

changeover times with lower labor input.<br />

• <strong>Packaging</strong> machinery that will reduce labor input, improve productivity and<br />

efficiency and reduce costs.<br />

• A direct outcome of the search for labor saving opportunities is demand for<br />

increased automation and robotics, particularly at the end of the production line.<br />

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This translates into demand for automatic case packing machinery and<br />

automated palletizers.<br />

• <strong>Packaging</strong> machinery that offer higher speeds yet improved reliability.<br />

• More advanced inspecting machines and process control equipment to maintain<br />

quality at higher speeds.<br />

• Improved printers and labelers to accommodate faster speeds, more complex<br />

marketing programs and more elaborate labels that must contain more<br />

information.<br />

As equipment becomes more sophisticated, buyers are becoming better informed<br />

and more critical and selective in their equipment purchases. The development of<br />

sophisticated, technologically advanced, equipment has increased the need for high<br />

quality local service and support. This means that the quality of the skills of the<br />

imported equipment manufacturer’s local representative (distributor, agent or<br />

employee) is increasingly becoming a critical factor in the purchase decision.<br />

The market is reacting to the fact that advances in packaging machinery technology<br />

are continually being introduced at a rapid, escalating rate. This means that buyers<br />

in high volume packaged goods industries are evaluating suppliers more critically,<br />

which has led to less loyalty being exhibited towards suppliers with which they have<br />

dealt in the past. These buyers want to take advantage of the new technology, and<br />

they are willing to support innovative suppliers focussed on product enhancements<br />

and market need.<br />

2.8 COMMUNICATIONS AND MARKETING MECHANISMS<br />

Trade Exhibitions<br />

Almost all organisations surveyed attend the <strong>Canadian</strong> PACex International trade<br />

show in Toronto. In addition, most organisations attend their industry’s specialised<br />

trade exhibitions, especially in the beverage and food processing sectors.<br />

All of the organisations surveyed regularly attend <strong>PMMI</strong>’s PACK EXPO International<br />

trade exhibition in Chicago. A smaller proportion attend PACK EXPO in Las Vegas.<br />

A few organisations reported that they regularly attend the Interpack, which is held<br />

every three years in Düsseldorf, Germany.<br />

Trade Magazines<br />

Most of the organisations surveyed regularly read <strong>Canadian</strong> <strong>Packaging</strong>, <strong>Packaging</strong><br />

World, and Engineering. A few respondents also mentioned that they read:<br />

• <strong>Packaging</strong> Strategies<br />

• <strong>Packaging</strong> Digest<br />

• Manufacturing<br />

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• Beverage World<br />

• Powder and Bulk<br />

• Food in Canada<br />

• Food Engineering<br />

• Food and Drug <strong>Packaging</strong><br />

• Meat packaging an Technology<br />

• Process Controls and Instrumentation<br />

• Journal of Automation<br />

2.9 EQUIPMENT FINANCING<br />

Since a significant majority of organizations surveyed for this study purchase<br />

packaging machinery using internal funds or self-arranged financing, they generally<br />

do not seek vendor financing.<br />

2.10 SWOT ANALYSIS OF U.S. PACKAGING MACHINERY MANUFACTURES<br />

The strengths and weaknesses that U.S. packaging machinery manufacturers bring<br />

to the <strong>Canadian</strong> marketplace along with the opportunities and threats facing them are<br />

as follows:<br />

Strengths of U.S. Manufactures and Their Products<br />

• The prices charged for U.S. packaging machinery are perceived to be somewhat<br />

lower than those of the key European competitors.<br />

• U.S. manufacturers have a very high share of the <strong>Canadian</strong> packaging machinery<br />

market with the result that they are well known to the <strong>Canadian</strong> purchasers.<br />

• The service provided by U.S. packaging machinery manufacturers is also<br />

perceived to be better than that of the Europeans. U.S. companies have<br />

established very reliable distribution and servicing networks in Canada that serve<br />

to maintain and support their dominant position in the market.<br />

• Proximity to the market allows for low cost and relatively easy market access and<br />

allows provision of superior technical support, training and customized service.<br />

• <strong>Canadian</strong> purchasers are very familiar with U.S. suppliers and accustomed to<br />

cross-border dealings. Similarities in packaging requirements, manufacturing<br />

codes and standards between the United States and Canada provide U.S.<br />

manufacturers with competitive advantage over off-shore exporters supplying the<br />

<strong>Canadian</strong> market.<br />

• The U.S. – Canada Free Trade Agreement allows U.S. machinery into Canada<br />

with duty and tariff free market accessibility. There are no significant trade<br />

barriers impeding the sale of packaging machinery into Canada and non-tariff<br />

barriers are not a significant factor.<br />

• U.S. packaging machinery manufacturers have established relationships with<br />

many U.S. parent companies.<br />

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• U.S. packaging machinery manufacturers are viewed to provide shorter lead<br />

times.<br />

Weaknesses of U.S. Manufactures and Their Products<br />

• U.S. packaging machinery is perceived to be less technologically advanced and<br />

less innovative than the products of its European competitors.<br />

• The quality of U.S. packaging machinery is perceived to be somewhat lower than<br />

that of European imports.<br />

• U.S. packaging machinery is considered to be less adaptable/flexible than<br />

European machinery and more difficult to changeover.<br />

• The high market share enjoyed by United States based packaging machinery<br />

manufacturers means that they are the targets of all other competitors who are<br />

continually trying to chip away at that leadership position.<br />

Some of the Main Opportunities/Best Prospects Available to U.S. Manufactures<br />

• Being able to utilize the lower cost of the U.S. dollar to lever business away from<br />

offshore competitors.<br />

• Emphasizing products that take advantage of the market’s desire to automate<br />

processes and elements in the packaging line. This opens an opportunity for<br />

such products as palletizers and automatic case packers.<br />

• Emphasizing products that take advantage of the market’s desire for increased<br />

speed and flexibility.<br />

• Ensuring that packaging machinery models are available that are suitable for<br />

smaller production runs and that allow for speedy changeover.<br />

• Developing systems integration capability. As machinery becomes<br />

technologically more sophisticated, firms are moving towards purchasing turnkey<br />

systems, a development which means that they need help with systems<br />

installation and integration, as these capabilities are generally beyond the core<br />

competency of the buying organization.<br />

Some of the Main Threats Faced by U.S. Manufactures<br />

• The European competition may find ways to lever its perceived superiority in<br />

quality and technology to take business away from U.S. packaging machinery<br />

manufacturers. This exposure is particularly acute in regard to the market’s<br />

desire for increased speed, improved flexibility and increased automation.<br />

• As noted, the high market share of U.S. packaging machinery manufacturers<br />

makes them a target for all other producers.<br />

• The future of the <strong>Canadian</strong> economy is somewhat uncertain so an economic<br />

downturn could dampen demand. (However, most analysts are predicting growth,<br />

albeit modest, in the near term.)<br />

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2.11 STRATEGIES FOR U.S. MANUFACTURERS TO SUCCEED IN CANADA<br />

• U.S. packaging machinery manufacturers hold the dominant market share<br />

position in the <strong>Canadian</strong> market so much of their strategic focus will likely be<br />

aimed at market retention rather than market growth.<br />

• In order to maintain their significant market share, U.S. suppliers of packaging<br />

machinery will need to continue to identify and satisfy the manufacturing needs of<br />

potential <strong>Canadian</strong> customers in such areas as short run, fast changeover.<br />

Equipment manufacturers who are able to modify their equipment to meet the<br />

specific interests of <strong>Canadian</strong> users will be in an advantageous position to<br />

compete more effectively in the <strong>Canadian</strong> market.<br />

• Recognize the competitive advantage that U.S. manufacturers’ perceived superior<br />

service networks provide and maintain and build on this. In doing this, companies<br />

must “truly walk the talk” and ensure that the service networks are actually<br />

performing to expectations and that the service needs of <strong>Canadian</strong> purchasers<br />

are understood and acted upon.<br />

• Utilize the U.S.’s close proximity to Canada to develop a quick response<br />

capability to enhance the perception of superior service provided by U.S.<br />

manufacturers.<br />

• Use to advantage U.S. equipment’s increasing price competitiveness/advantage<br />

resulting from the more favourable U.S.-<strong>Canadian</strong> dollar exchange rate. Ensure<br />

that <strong>Canadian</strong> buyers actually benefit from the reduction in landed costs resulting<br />

from the change in the exchange rate.<br />

• Although trends, developments and tastes in the <strong>Canadian</strong> consumer market that<br />

influence packaging needs are frequently similar or identical to those in the U.S.,<br />

do not make the mistake of assuming that they always are. That is, don’t assume<br />

that Canada is virtually the fifty-first state with demand drivers identical to those<br />

south of the forty-ninth parallel. Gather market intelligence, attempt to understand<br />

the market and listen carefully to your customers<br />

• Build on the reputation of United States packaging machinery manufacturers as<br />

‘solid citizens.’ This means ensuring that delivery date commitments are met,<br />

ensuring that products perform as expected, being solution-oriented, being readily<br />

available to assist with packaging machinery issues that are important to the endusers<br />

and being as responsive as possible to ever-changing requirements.<br />

• Recognize the important role that maintenance of international standards can play<br />

in enhancing market perception of their products. U.S. manufacturers who attain<br />

ISO 9000 standards for quality management and ISO 14000 standards for<br />

environmental management systems will enhance their competitive position and<br />

help to overcome perceptions that they fall short of European quality levels.<br />

• While striving to provide flexible, high-speed packaging equipment incorporate<br />

scalability for responsive expansion.<br />

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3.0 THE FOOD INDUSTRY<br />

3.1 INDUSTRY OVERVIEW<br />

In 2001, the last year for which complete industry data are available, the <strong>Canadian</strong><br />

food processing industry shipped goods of its own manufacture valued at<br />

approximately C$56 billion, a 7.4 percent increase over 2000. The value of the<br />

industry’s shipments represented 10.2 percent of the total value of Canada’s<br />

manufacturing shipments in 2001. Statistics Canada data for 2001 indicate that the<br />

industry employed 222,000 people and that it was composed of 4,910<br />

establishments.<br />

Canada’s food processing sector is oriented primarily towards the domestic market,<br />

as 72.5 per cent of sector shipments were sold domestically in 2001. Over one-half of<br />

the sector’s shipments in 2001 were from two categories: meat (33.9%) and dairy<br />

(17.7%). The share of production that Canada exports, however, has increased from<br />

9 per cent to 27.5 per cent between 1988 and 2001. Imports have also increased<br />

from 10 per cent of the apparent domestic market in 1988 to 21.4 percent in 2001. It<br />

should be noted that the definition of the food processing sector, as used in this<br />

report, excludes the beverage and the animal food producing sectors. It should be<br />

further noted that tea and coffee manufacturing has been included in the beverage<br />

industry section of the report instead of in the food manufacturing industry section.<br />

Although the bulk of food processing activity occurs in Ontario and Quebec, the<br />

economic significance in terms of the share of regional manufacturing activity is<br />

greatest in the Atlantic and Prairie Provinces. Plant locations also vary - red meat<br />

and fruit and vegetable processing plants tend to be located near sources of farm<br />

production, while fluid milk and bakery product plants tend to be clustered near large<br />

centers of population. Activity in the major sub-sectors occurs in every region. Meat<br />

processing is generally the most important activity in each region, particularly in the<br />

Prairie Provinces. Dairy and meat products are the major products in Quebec, with<br />

the share of total shipments of dairy products being significantly higher than in most<br />

other regions.<br />

The food processing sector is fragmented, diverse, and is dominated by a relatively<br />

small number of large and very large firms. The food processing sector is composed<br />

of relatively large <strong>Canadian</strong>-owned multinational enterprises (MNEs), foreign-owned<br />

MNEs, large and small co-operatives, and small and medium-sized enterprises<br />

(SMEs), both <strong>Canadian</strong> and foreign-owned. Although some <strong>Canadian</strong> food sector<br />

firms are relatively large, in general, <strong>Canadian</strong> firms are smaller and less diversified<br />

than many of their major U.S. competitors.<br />

A number of the large and medium-sized firms are publicly listed companies, while<br />

the small enterprises tend to be privately owned. Most foreign-owned firms are<br />

privately held by their parent corporations. Co-operatives, which account for about 20<br />

percent of the value of shipments, play an important role in the <strong>Canadian</strong> food<br />

SMG/Columbia Consulting Group Page 28


processing sector. Aside from their core role in marketing and providing inputs and<br />

services to farmers, co-operatives operate mostly in the dairy and poultry subsectors.<br />

The market share of foreign-controlled firms has increased since 1989 and now<br />

stands at approximately 40 percent. These firms tend to be significantly larger and<br />

produce higher value-added products than domestic firms. MNE-dominated subsectors<br />

include beef, fruits and vegetables, prepared flour mixes and breakfast<br />

cereals, biscuits, and confectionery. Sub-sectors dominated largely by domesticallycontrolled<br />

firms include pork, poultry and baked goods.<br />

3.2 KEY PLAYERS<br />

Twenty-five leading <strong>Canadian</strong> food companies, which are ranked by annual sales<br />

revenue, and the main product categories in which they produce packaged goods,<br />

are presented in the table below.<br />

Table 3.1: Twenty Five Leading <strong>Canadian</strong> Food Companies<br />

Company Name Sales<br />

2002<br />

(C$ 000s)<br />

Ownership Dairy Bakery Fruit &<br />

Veg<br />

Meat &<br />

Poultry<br />

McCain Foods Inc. $6,166,377 Private (CDN) X X<br />

Maple Leaf Foods Inc. 5,075,879 Public (CDN) X X X<br />

George Weston Foods Ltd. 5,011,000 Public (CDN) X X<br />

Suputo Inc. 3,457,412 Public (CDN) X<br />

Parmalat Canada Inc. 2,500,000 Private (Italy) X<br />

Agropur coopérative 1,835,388 Co-operative<br />

(CDN)<br />

X<br />

Nestlé Canada Ltd. 1,676,864 Private X X X<br />

(Switzerland)<br />

Smithfield Canada Ltd. 1,177,165 Private (U.S.) X<br />

Groupe Brochu 816,000 Private (CDN) X<br />

FPI Ltd. 740,914 Public (CDN) X<br />

Campbell Soup Co. Ltd. 573,000 Private (U.S.) X<br />

Robin Hood Multifoods Inc 565,475 Private (U.S.) X<br />

Lilydale Co-operative Ltd. 526,869 Co-operative<br />

(CDN)<br />

X<br />

Aliments Breton Canada Inc. 401,000 Private (CDN) X<br />

High Liner Foods Inc. 324,458 Public (CDN) X X<br />

Barry Callebaut Canada Inc. 298,016 Private<br />

(Switzerland)<br />

X<br />

Mitchell’s Gourmet Foods Inc. 284,000 Private (CDN) X<br />

Premium Brands Inc. 273,704 Public (CDN) X<br />

Gay Lea Foods Co-operative 271,596 Co-operative X<br />

Ltd.<br />

(CDN)<br />

Lantic Sugar Ltd. 258,950 Private (CDN) X<br />

Exceldor coopérative avicole 228,000 Co-operative<br />

(CDN)<br />

X<br />

Scotsburn Co-operative Ltd. 223,003 Co-operative<br />

(CDN)<br />

X<br />

Humpty Dumpty Snack Foods<br />

Inc.<br />

173,154 Public (CDN) X<br />

Agrinove, coopérative 167,072 Co-operative X<br />

Farmers Co-operative Dairy<br />

Ltd.<br />

(CDN)<br />

162,876 Co-operative<br />

(CDN)<br />

Source: National Post FP500-Canada’s Largest Corporations, June 2003.<br />

SMG/Columbia Consulting Group Page 29<br />

X<br />

Fish<br />

Other


3.3 PRODUCTION<br />

Key food processing industry statistics are outlined in the table below. We note that<br />

NAICS (North American Industry Classification System) Industry Codes 3111-Animal<br />

Food Manufacturing and 31192-Coffee and Tea Manufacturing have not been<br />

included in the following table. NAICS Industry 31192-Coffee and Tea Manufacturing<br />

has been included in the beverage industry section of the report. We have also<br />

included shipments of fresh and frozen fruit and vegetable juices in the beverage<br />

section as well.<br />

Table 3.2: Key Food Processing Industry Statistics, 2001<br />

NAICS Industry Description Number of Number of Value of % of<br />

Code Establishments Employees Shipments Total<br />

311 Food Manufacturing (Totals) 4,910<br />

3112 Grain and Oilseed Milling<br />

31121 Flour Milling and Malt Manufacturing 92<br />

31122 Starch and Vegetable Fat and Oil Manufacturing 49<br />

31123 Breakfast Cereal Manufacturing 36<br />

Sub-total 177<br />

3113 Sugar and Confectionery Product Manufacturing<br />

31131 Sugar Manufacturing 13<br />

31132 Chocolate and Confectionary Mfg from Cacao Beans 28<br />

31133 Confectionery Mfg from Purchased Chocolate 83<br />

31134 Non-Chocolate Confectionery Manufacturing 65<br />

Sub-total 189<br />

3114 Fruit & Vegetable Perserving & Specialty Food Mfg<br />

31141 Frozen Food Manufacturing 132<br />

31142 Fruit and Vegetable Canning, Pickling and Drying 240<br />

Sub-total 372<br />

3115 Dairy Product Manufacturing<br />

31151 Dairy Product (except Frozen) Manufacturing 364<br />

31152 Ice Cream and Frozen Dessert Manufacturing 70<br />

Sub-total 434<br />

3116 Meat Product Manufacturing 769<br />

3117 Seafood Product Preparation and <strong>Packaging</strong> 700<br />

3118 Bakeries and Tortilla Manufacturing<br />

31181 Bread and Bakery Product Manufacturing 1,547<br />

31182 Cookie, Cracker and Pasta Manufacturing 232<br />

Sub-total 1,779<br />

3119 Other Food Manfacturing<br />

31191 Snack Food Manufacturing 85<br />

31193 Flavouring Syrup and Concentrate Manufacturing 20<br />

31194 Seasoning and Dressing Manufacturing 127<br />

31199 All Other Food Manufacturing 258<br />

Sub-total 490<br />

Source: Statistics Canada.<br />

222,310<br />

(CDN$ 000s)<br />

SMG/Columbia Consulting Group Page 30<br />

2,980<br />

2,767<br />

2,411<br />

8,158<br />

1,503<br />

2,948<br />

3,007<br />

4,162<br />

11,620<br />

10,086<br />

14,500<br />

24,586<br />

17,374<br />

2,840<br />

20,214<br />

67,909<br />

34,839<br />

26,328<br />

9,752<br />

36,080<br />

7,310<br />

435<br />

3,042<br />

8,117<br />

18,904<br />

$ 55,546,743 100%<br />

1,536,187<br />

2,736,850<br />

1,042,170<br />

5,315,207<br />

835,023<br />

845,838<br />

637,180<br />

984,835<br />

3,302,876<br />

2,465,849<br />

3,319,488<br />

5,785,337<br />

9,234,102<br />

616,817<br />

9,850,919<br />

18,839,890<br />

4,095,601<br />

3,051,585<br />

1,767,752<br />

4,819,337<br />

1,504,226<br />

87,907<br />

765,435<br />

1,180,008<br />

3,537,576<br />

2.8%<br />

4.9%<br />

1.9%<br />

9.6%<br />

1.5%<br />

1.5%<br />

1.1%<br />

1.8%<br />

5.9%<br />

4.4%<br />

6.0%<br />

10.4%<br />

16.6%<br />

1.1%<br />

17.7%<br />

33.9%<br />

7.4%<br />

5.5%<br />

3.2%<br />

8.7%<br />

2.7%<br />

0.2%<br />

1.4%<br />

2.1%<br />

6.4%


Note: The North American Industry Classification System (NAICS) was developed jointly by the U.S.,<br />

Canada, and Mexico to provide new comparability in statistics about business activity across North<br />

America. This new, uniform, industry-wide classification system has been designed as the index for<br />

statistical reporting of all economic activities in the U.S., Canada, and Mexico. The 1997 NAICS was a<br />

major revision, as it superseded the 1987 U.S. Standard Industrial Classification and the 1980<br />

<strong>Canadian</strong> Standard Industrial Classification that not only provided for newer industries, but also<br />

reorganized the categories on a production/process-oriented basis. The classification is revised on a<br />

five-year revision cycle in order to ensure that the classification continues to reflect the rapidly<br />

changing structure of the economy. NAICS 2002 supersedes NAICS 1997, and it has a five-digit<br />

classification structure, with a sixth-digit for national industries. With some important exceptions, it<br />

provides a set of standard 5-digit industries that describe the industrial structure and composition of<br />

the <strong>Canadian</strong>, United States and Mexican economies at selected levels of aggregation where<br />

agreement occurred among the three countries on a compatible classification. Below the agreed-upon<br />

level of compatibility each country has added additional detailed six-digit industries, as necessary to<br />

meet national needs, provided that this additional detail aggregates to the NAICS level.<br />

The value of the food processing sector’s shipments of goods of their own<br />

manufacture for the years 1997 to 2001 are outlined in the table below.<br />

Table 3.3: Value of Food Processing Industry Shipments, 1997-2001<br />

Industry Description 1997 1998 1999 2000 2001<br />

(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

Grain and Oilseed Milling $6,073,000 $5,947,000 $5,510,000 $5,105,000 $5,315,000<br />

Sugar & Confectionery<br />

Product Manufacturing<br />

2,592,000 2,912,000 3,127,000 2,853,000 3,303,000<br />

Fruit & Vegetable Preserving<br />

& Specialty Food<br />

Manufacturing<br />

4,358,000 4,413,000 4,945,000 5,474,000 5,785,000<br />

Dairy Product Manufacturing 8,177,000 8,620,000 8,786,000 9,068,000 9,851,000<br />

Meat Product Manufacturing 14,335,000 14,265,000 14,761,000 17,224,000 18,840,000<br />

Seafood Product Preparation<br />

& <strong>Packaging</strong><br />

2,886,000 3,018,000 3,408, 000 3,945,000 4,096,000<br />

Bakeries & Tortilla<br />

Manufacturing<br />

3,885,000 3,992,000 4,204,000 4,558,000 4,819,000<br />

Other Food Manufacturing 2,857,000 2,857,000 2,981,000 3,470,000 3,537,000<br />

Total Shipments $45,163,000 $46,024,000 $47,722,000 $51,697,000 $55,546,000<br />

Source: Statistics Canada.<br />

Production statistics for some packaged foods produced in Canada are presented in<br />

the table below. We note that the most recent production data available is 1999, and<br />

that Statistics Canada is not scheduled to release 2000 and 2001 data until January<br />

2004.<br />

SMG/Columbia Consulting Group Page 31


Table 3.4: Production Statistics for Some Packaged Food Products, 1997-1999<br />

Cereal Foods<br />

Cooked pasta (not stuffed)<br />

Product Description 1997<br />

(C$000s)<br />

Cereal foods (including breakfast foods)<br />

Fruit & Vegetable Processing<br />

Jellies<br />

Jams<br />

Soups (dehydrated)<br />

Vinegar<br />

Vegetables, frozen<br />

Dairy Products<br />

Liquid Skim Milk (1%)<br />

Liquid Partly Skimmed Milk (2%)<br />

Chocolate milk (partially skimmed)<br />

Half and Half Cream<br />

Table Cream<br />

Whipping Cream<br />

Yogurt<br />

Grated Cheese<br />

Processed Cheese<br />

Ice cream & ice cream novelties<br />

Meat Products<br />

Wieners or frankfurters<br />

Seafood Products<br />

Fish fillets and other fish meat (fresh, chilled or<br />

frozen)<br />

Bakery Products<br />

Pizza crusts<br />

Bread, rolls and buns<br />

Other Food Manufacturing<br />

Chewing gum & bubble gum<br />

Candy<br />

Boxed chocolates<br />

Chocolate seasonal novelties<br />

Mayonnaise and salad dressing<br />

Source: Statistics Canada.<br />

$83,400<br />

803,300<br />

$4,300<br />

138,500<br />

105,200<br />

20,100<br />

107,600<br />

$602,900<br />

1,341,200<br />

137,300<br />

135,900<br />

52,700<br />

84,900<br />

292,000<br />

82,300<br />

540,200<br />

430,300<br />

$263,700<br />

$390,900<br />

$27,100<br />

1,183,000<br />

$132,100<br />

375,800<br />

159,000<br />

179,200<br />

215,100<br />

1998<br />

(C$000s)<br />

$103,600<br />

732,900<br />

$8,400<br />

136,700<br />

159,800<br />

28,600<br />

188,400<br />

$678,900<br />

1,379,700<br />

145,100<br />

146,600<br />

63,600<br />

87,400<br />

312,000<br />

99,200<br />

495,900<br />

495,000<br />

$282,800<br />

$417,600<br />

$13,600<br />

1,259,000<br />

$169,400<br />

495,500<br />

198,100<br />

230,200<br />

221,200<br />

1999<br />

(C$000s)<br />

$145,200<br />

734,400<br />

$8,500<br />

132,200<br />

199,000<br />

30,200<br />

155,900<br />

$646,700<br />

1,227,700<br />

146,200<br />

135,200<br />

83,500<br />

96,000<br />

326,400<br />

96,400<br />

495,400<br />

565,700<br />

$258,900<br />

$468,400<br />

$9,600<br />

1,236,700<br />

$174,900<br />

511,500<br />

172,600<br />

236,100<br />

221,800<br />

SMG/Columbia Consulting Group Page 32


3.4 EXPORTS<br />

The total value of Canada’s processed food exports for the years 1998 to 2002 are<br />

set out in the following table.<br />

Table 3.5: Total Exports of the Food Industry, 1998- 2002<br />

Industry Description 1998 1999 2000 2001 2002<br />

(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

Grain and Oilseed Milling $2,071,482 $1,687,345 $1,655,016 $1,695,995 $1,712,893<br />

Sugar & Confectionery<br />

Product Manufacturing<br />

933,995 924,950 1,031,168 1,311,196 1,438,413<br />

Fruit & Vegetable<br />

Preserving & Specialty<br />

Food Manufacturing<br />

1,057,501 1,276,846 1,364,593 1,523,768 1,680,915<br />

Dairy Product<br />

Manufacturing.<br />

472,690 421,684 372,352 533,724 484,600<br />

Meat Product<br />

Manufacturing<br />

3,118,162 3,643,139 4,374,425 5,268,896 5,233,298<br />

Seafood Product<br />

Preparation & <strong>Packaging</strong><br />

2,319,530 2,756,805 2,961,218 3,023,904 3,433,666<br />

Bakeries & Tortilla<br />

Manufacturing<br />

761,473 874,338 974,247 1,051,558 1,149,828<br />

Other Food Manufacturing 539,651 645,619 734,310 866,410 1,032,747<br />

Total Exports $11,274,484 $12,230,726 $13,467,329 $15,275,451 $16,166,360<br />

Source: Statistics Canada.<br />

Canada’s top ten processed food export destinations for 2002 are outlined in the<br />

table below.<br />

Table 3.6: Top Ten Processed Food Export Destinations, 2002<br />

Destination 2002<br />

% of<br />

(C$000s) Total<br />

World (All Countries) $16,166,360 100.0%<br />

United States 12,032,535 74.4%<br />

Japan 1,559,348 9.6%<br />

Mexico 339,753 2.1%<br />

China 329,219 2.0%<br />

KOREA, SOUTH<br />

230,230 1.4%<br />

Taiwan (Taipei) 178,989 1.1%<br />

United Kingdom 148,113 0.9%<br />

Denmark 111,184 0.7%<br />

France 108,705 0.7%<br />

Australia 98,195 0.6%<br />

All other countries 1,030,089 6.4%<br />

Source: Statistics Canada.<br />

SMG/Columbia Consulting Group Page 33


3.5 FOOD PACKAGING REGULATIONS<br />

On January 1, 2003, new regulations were published in Canada that will require<br />

mandatory nutrition labeling on most prepackaged food. The new regulations will<br />

require most food labels to carry a mandatory Nutrition Facts table listing Calories<br />

and 13 key nutrients. Under the new regulations, producers of prepackaged foods<br />

will have to declare the number of Calories and the amount of fat, saturated and<br />

trans fats, cholesterol, sodium, carbohydrates, fiber, sugars, protein, vitamins A and<br />

C, calcium, and iron in a specified amount of food. Some foods and beverages are<br />

exempted from the new labeling requirements, for example, alcoholic beverages,<br />

fresh fruit and vegetables, raw single ingredient meat and poultry (except ground<br />

meat and poultry), and raw single ingredient fish and seafood. While it is expected<br />

that some manufacturers will start to place the Nutrition Facts tables on their labels<br />

almost immediately, the food industry has been given three years to comply with the<br />

new Regulations. Small businesses, which are companies with less than one million<br />

dollars in annual sales revenue, have been given five years to comply.<br />

The Nutrition Facts tables must appear in a standard format so it looks the same<br />

from one product to another, making it easier to find and use. The tables will be<br />

printed in a clear, readable, type, making the information easy to use. The<br />

regulations allow manufacturers to use a horizontal format when there is not enough<br />

room on a package for the standard format and a linear format may be used on<br />

smaller packages. For smaller packages, the Nutrition Facts table may appear on the<br />

inside of the label, on an insert or on a tag. For very small packages, at least a postal<br />

address or a toll-free number must be provided.<br />

The <strong>Canadian</strong> Food Inspection Agency is responsible for enforcing the new nutrition<br />

labeling regulations. The Regulations amending the Food and Drug Regulations<br />

pertaining to nutrition labeling, nutrient content claims and health claims can be found<br />

in Acrobat (pdf) file format at http://www.hc-sc.gc.ca/hpfb-dgpsa/onpp-bppn/labellingetiquetage/regulations_e.html.<br />

A Compendium of Templates for "Nutrition Facts"<br />

Tables is available in Acrobat (pdf) file format at http://www.hc-sc.gc.ca/hpfbdgpsa/onpp-bppn/labelling-etiquetage/nutrition_fact_labels_cp_e.html.<br />

The<br />

Compendium is for illustrative purposes only, and it includes 270 templates that<br />

correspond to the full size graphic illustrations of the various versions of the Nutrition<br />

Facts table permitted by the Food and Drug Regulations on Nutrition Labeling. These<br />

templates will assist label designers and members of the food and packaging<br />

industries in complying with the format specifications of the Regulations.<br />

SMG/Columbia Consulting Group Page 34


3.6 COMPANY PROFILES<br />

ADAMS CANADA<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Chewing gum, breath mints,<br />

cough drops<br />

Location: Scarborough, Ontario<br />

Size (sales): Not Available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Bundler<br />

Adams Canada is a division of Cadbury Trebor Allan (until March 2003 it was part of<br />

the Warner-Lambert Division of Pfizer Canada) that employs approximately 400 in its<br />

<strong>Canadian</strong> operations. At its 210,000 square foot plant in Scarborough Ontario<br />

Adams produces and packages candy-coated chewing gums, breath mints and<br />

cough drops under the Certs, Clorets, Dentyne, Trident and Halls brand names.<br />

(traditional slab-type gums are packaged in the United States and BODYSmarts<br />

confectionery products are packaged by a third party).<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Dentyne Ice, Trident, Trident Ice Blister Pack<br />

Certs breath mints Small boxes<br />

Halls cough drops Twist wrap in a bag with a ziplock /and stick<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Brand No. of<br />

Units<br />

Country of Origin Average<br />

Age<br />

(no. of<br />

years)<br />

Form, fill & seal horizontal bagger Laudenberg 4 Germany Less than 2<br />

Twist wrap machines – EK3 Thegarten – E 8 Germany 1<br />

Single wrap candy machines (for Acma GD – 11 Italy 15 to 20<br />

stick)<br />

5000<br />

Case sealers Little David &<br />

Signoge<br />

12 USA 1 to 7<br />

Tray Fillers/Case Packers Noreg 3 Norway 1<br />

Tray fillers Marchesini<br />

FR500<br />

3 Italy 4 to 5<br />

Case Packers Marchesini<br />

FR500<br />

3 Italy 4 to 5<br />

Overwrappers Marchesini T20 3 Italy 5<br />

Overwrappers BFB 2 Italy 1- to 15<br />

Blister machines Marchesini 3 Italy 4 to 5<br />

Triangle box fillers Triangle 1 USA 8 to 10<br />

SMG/Columbia Consulting Group Page 35


Cello wrapper G D Acma 1 Italy 5<br />

Tray filler Marchesini 1 Italy 5<br />

Flow wrapper horizontal form, fill Fuji-Foremost 2 Japan/USA 8 to 10<br />

& seal<br />

1 USA<br />

12<br />

Cartoner Marchesini 3 Italy 4 to 5<br />

Display filler TF1 Acma GD 2 Italy 5 to 7<br />

Blister machine IWK 1 German 12<br />

Video jet printer Domino 9 Britain/USA 1 to 3<br />

Check weighers Toledo<br />

3 USA 2 to 4 years<br />

Isheda<br />

4 Japan<br />

Labeling machines Avery 2 USA 6 to 8<br />

Inserters Stream Feeder 2 USA 6 to 8<br />

Shrink fill & heat seal Urban<br />

2 Germany 10<br />

PMI Bundler 1 USA<br />

7<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Expect to add a bundler.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 2<br />

Service & Technical Support – In General 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

Availability of Repair Parts 5<br />

6. Attitudes Toward Suppliers:<br />

Adams has generally found German and Italian packing machinery to offer the best<br />

quality and the fastest throughput. They have experienced some reliability,<br />

breakdown problems with French machinery.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Germany Excellent Excellent Excellent Good<br />

Netherlands Good Good<br />

Italy Good Excellent Good Excellent<br />

Switzerland Good<br />

United States Average Average<br />

SMG/Columbia Consulting Group Page 36


. Perception of Pricing by Country:<br />

Country Price<br />

France Somewhat Expensive<br />

Germany Very Expensive<br />

Netherlands Average<br />

Italy Somewhat Expensive<br />

Japan Average<br />

Switzerland Very Expensive<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

Adams Canada does not generally look for turnkey solutions but purchases individual<br />

pieces of machinery because they have the required in-house expertise. Purchases<br />

are generally made through distributors.<br />

Purchasing decisions are made collaboratively with local manufacturing engineering<br />

with input/recommendations by operations as well as Global Engineering group. All<br />

purchases above $100,000 require corporate approval and in plant approval is<br />

limited to $25,000. Financing arrangements are not important in the purchase<br />

decision because uses its own funds.<br />

8. Purchasing Issues:<br />

Sometimes it is necessary to have packing machinery custom made because<br />

available alternatives are not suitable or require too much modification and<br />

customization.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Adams Canada normally attend PACK EXPO and the Frankfurt<br />

show in Germany. Also, they generally attend PACex in Toronto every two years.<br />

A wide range of trade journals and magazines are read regularly.<br />

10. Specific Interests:<br />

None specified other than the possible addition of a bundler in the next few years.<br />

11. Contact Information:<br />

Company Name: Adams Canada Division of Cadbury Trebor Allan Inc.<br />

Contact: Andre Ezerzer<br />

Position: Manufacturing Engineer<br />

Address: 40 Bertrand Avenue<br />

Scarborough, Ontario<br />

M1L 2P6<br />

Telephone: 416-288-2523<br />

Fax: 416-701-3023<br />

E-mail: Andre.ezerzer@pfizer.com<br />

SMG/Columbia Consulting Group Page 37


ASSOCIATED BRANDS<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Dry-blend food products<br />

Location: Toronto, Ontario<br />

Size (sales): $160 million (estimated; C$)<br />

Purchasing Potential:<br />

Specific Business<br />

Opportunities:<br />

Associated Brands is a manufacturer of private label dry-blend food products and<br />

household products. The company commenced operations in 1985 and today<br />

operates five manufacturing plants that produce a diverse range of private label and<br />

own brand food products and household products.<br />

The Company operates three dry powder blending and packaging manufacturing<br />

plants that employ 350 plant personnel (two in Toronto and one in New York State).<br />

Associated Brands produces more than 1,500 separate food product SKUs and its<br />

products include flavoured drink mixes, iced tea mixes, hot chocolate and cappuccino<br />

drink mixes, desert mixes, coating mixes, soup mixes, pasta and rice side dishes<br />

gelatin, party snacks and artificial sweeteners. Private label customers include<br />

President’s Choice, No Name, Walmart, Gatorade, Sobeys, Neilson, Equality and<br />

Masters Choice.<br />

2. Main Products Produced and How They Are Packed:<br />

The products blended and packaged are hot chocolate, flavor crystals, dry soups,<br />

snack mixes, jelly powders, puddings and coffee. The Company has three types of<br />

packaging lines:<br />

Line Products<br />

Canning lines Hot chocolate and flavor crystals in cans and<br />

jars<br />

Bartelt IM Packagers with form and fill The whole range of products<br />

pouches (some have automatic cartoners<br />

and some have manned pick-off stations)<br />

VFFS M/Cs Food service products<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

The Company’s packaging lines include:<br />

401 Canning Line – Fully Automated<br />

- Depalletizing – Cleaning – Filling – Seaming – Inkjet coding – Labeling –<br />

Overcapping – Collating – Case packaging – On-line product identification coding<br />

– conveying to central printing station – TO Palletizing.<br />

#10 Canning Line – Semi-Automated<br />

- Hand loading onto magnetic conveyor – Filling – Seaming – Ink jet coding –<br />

Labeling – Hand pick-off.<br />

SMG/Columbia Consulting Group Page 38


Bartelt <strong>Packaging</strong> Lines<br />

- 25 lines of intermittent motion packagers manufactured by Klockner Bartelt.<br />

Some have automatic cartoners (Bartelt) and some have hand pick-off and some<br />

have Tissma or Clybourne semi-automatic cartoners. All these lines form<br />

pouches from a roll of web mounted on machine then filled, sealed and check<br />

weighed for ‘not less than’ indicated weight.<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Horizontal Form Fill Bartelt 25 United States 20<br />

Vertical Form Fill Seal Hayssen 1 United States 6<br />

Vertical Form Fill Seal Rovema 1 United States 25<br />

Labeler Languth Germany 10<br />

Labeler Mateer United States 5<br />

Labeler Axon United States 1<br />

Fillers (Auger) Bartelt 16 United States 20<br />

Fillers (Auger) AFI 2 United States 10<br />

Fillers (Auger) Mateer 2 United States 12<br />

Ink Jet Systems Video jet 4 United States 6<br />

Ink Jet Systems Fox Jet 2 United States 2<br />

Cartoners – Automatic Bartelt 8 United States 20<br />

Cartoners – Semi-Automatic Tissma 1 United States 12<br />

Cartoners – Semi-Automatic Clybourne 1 United States 12<br />

Cartoners – Semi-Automatic Langen 3 Canada 8<br />

Continuous Motion Packager Cloud 1 United States 10<br />

Automatic Batching System Reimelt 20 Germany 20<br />

Upgrade Controls Reimelt 2 United States 2<br />

Check Weighers Hi-Speed 20 United States 10<br />

Check Weighers Loma 8 Britain 12<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

This is constantly changing because the business is so dynamic.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Service & Technical Support – In General 1<br />

Service & Technical Support – In Canada 1<br />

Up-to-date Technology 1<br />

Previous Experience with the Supplier/Brand 1<br />

Equipment Characteristics & Features (e.g. 1<br />

flexibility, speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Availability of Repair Parts 1<br />

Price 2<br />

Costs of Materials and Maintenance 2<br />

SMG/Columbia Consulting Group Page 39


Brand/Supplier Reputation 3<br />

Experience in Our Industry/Industry Sector 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

6. Attitudes Toward Suppliers:<br />

Associated Brands prefers to purchase equipment manufactured in North America.<br />

US equipment, in particular the Bartelt line, has proven to be extremely reliable and<br />

versatile for The Company’s line of business. Spare parts are readily available and,<br />

in many cases, available from more than one source. European equipment is<br />

generally expensive and spare parts are not easily obtained and Associated wants to<br />

avoid high inventory levels and space requirements for spare parts.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Average Poor<br />

Canada Good Average Average Good<br />

Germany Excellent Excellent Excellent Average<br />

Italy Good Good Average Poor<br />

United States Excellent Good Good Excellent<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Very Expensive<br />

Canada Average Prices<br />

Germany Very Expensive<br />

Italy Very Expensive<br />

United States Average Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Associated complies with OEM quoted conditions of sale, usually 40% with purchase<br />

order, 40% on delivery and 20% in 30 days. The Company does not use vendor<br />

financing.<br />

Associated has in the past always purchased individual equipment and engineered<br />

the line in-house.<br />

8. Purchasing Issues:<br />

Because of the demands of the private label industry, flexibility is the key when<br />

buying equipment. The Company frequently customizes machinery to meet its own<br />

demands. Large packaging machinery manufacturers charge too large a fee for<br />

adapting their equipment from the normal configuration.<br />

SMG/Columbia Consulting Group Page 40


9. Trade Show Attendance:<br />

Representatives of Associated Brands attend PACK EXPO annually. There is some<br />

interest in the Interpack show.<br />

Magazines read include Design Engineering, <strong>Packaging</strong> Digest, PEM<br />

10. Specific Interests:<br />

Associated is interested in servo-drive technology for feed applications for repeat<br />

consistent accuracy, primarily for dry powder products ranging from free flowing to<br />

non-free flowing.<br />

11. Contact Information:<br />

Company Name: Associated Brands LP<br />

Contact: Alex Christie<br />

Position: Plant Engineer<br />

Address: 335 Judson Street<br />

Toronto, Ontario<br />

M8Z 1B2<br />

Telephone: 416-503-7029<br />

Fax: 416-259-4317<br />

SMG/Columbia Consulting Group Page 41


CADBURY TREBOR ALLAN INC.<br />

Industry: Food Products<br />

Sub Industry: Confectionery<br />

Location: Toronto<br />

Size (sales): Approximately $C330 million<br />

Purchasing Potential: 2004 - $5 million<br />

2005 - $6 million<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

2006 - $7million<br />

Palletizing and high speed cartoning<br />

Cadbury Trebor Allan Inc., a subsidiary of Cadbury Schweppes PLC, is one of<br />

Canada's leading manufacturers of chocolate and candy confectionery products.<br />

With close to 2500 employees across Canada, the company produces and markets<br />

such brands as Caramilk, Crispy Crunch, Wunderbar, Fuzzy Peach, Cherry Blasters,<br />

Maynards Wine Gums, Sour Patch Kids, and Cadbury and Allan's line of Easter<br />

Chocolates. The Cadbury Gladstone plant is the largest of 5 manufacturing sites in<br />

Canada, with annual gross sales of approx. $330 million and 800+ employees at this<br />

site.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Confectionery Products range from 43 gm. Individual consumer bags to tanker<br />

shipments of chocolate.<br />

Retail sales include – regular count lines (43 gm bags to 60 gm bars),<br />

Family bars (100 gm size range), Sharing sizes (145 gm boxes, 185<br />

and 200 gm bars) and a Halloween range of products (12 ct to 125 ct<br />

bags of individually wrapped 2 bite bars).<br />

Industrial Sales – Cased product (5 kg to 25 kg.) to bulk shipments up<br />

to 24,000 kg. tankers<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

By Category<br />

Cartoning and multipacking machinery and<br />

associated leaflet/coupon placing machinery;<br />

Case and tray forming, packing, unpacking, closing<br />

and sealing machinery;<br />

Coding, dating, printing, marking, stamping and<br />

imprinting machinery;<br />

Conveying, feeding, orienting, placing and related<br />

machinery;<br />

Form/fill/seal and wrapping machinery – horizontal;<br />

Brand<br />

NJM, Autowrapper,<br />

Goodman<br />

SIG<br />

Markem, Imaje<br />

Norwood<br />

Many different types. Rapistan,<br />

Interlock, Mathews, Spantec, local<br />

manufacturers<br />

Tevopharm, SIG, Rose Forgrove,<br />

Autowrapper, Cavanna, Fuji<br />

SMG/Columbia Consulting Group Page 42


Form/fill/seal machinery – vertical;<br />

Inspecting, detecting, and checkweighting machinery;<br />

Shrink film and heat sealing machinery; API<br />

Note: The above information is for Cadbury Gladstone plant.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Hayssen, Triangle<br />

Loma, Goering Kerr, Sortex<br />

Gladstone plant plans to obtain palletizing and high speed cartoning within 3 years.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Availability of Repair Parts 2<br />

Operating Reliability/Accuracy 2<br />

Equipment Characteristics & Features (e.g.<br />

2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Experience in Our Industry/Industry Sector 2<br />

Up-to-date Technology 2<br />

Price 3<br />

Service & Technical Support – In General 3<br />

Service & Technical Support – In Canada 3<br />

Speed of Delivery/Delivery Wait Period 3<br />

Costs of Materials and Maintenance 3<br />

Potential Operating Cost Savings/Added Value 4<br />

Brand/Supplier Reputation 4<br />

Previous Experience with the Supplier/Brand 4<br />

Credit Terms 4<br />

6. Attitudes Toward Suppliers:<br />

Country Attitude Reasons for the Attitude About the Country<br />

Manufacturers<br />

Britain Positive and Some good some bad. Quite expensive given<br />

Negative currency<br />

Canada Positive and Some good some bad. Some not engineered<br />

Negative thoroughly enough for 7 x 24 production.<br />

Germany Positive Excellent workmanship and engineering, sometimes<br />

expensive<br />

Italy Positive and Good engineering. Summer support poor. Often long<br />

Negative lead times for purchase or spare parts.<br />

Netherlands Positive Good workmanship, good engineering<br />

Switzerland Negative Excellent workmanship and engineering, sometimes<br />

expensive<br />

United Positive and Tends to be not as robust as Swiss and German.<br />

States Negative Often innovative. More flexible to modify design.<br />

SMG/Columbia Consulting Group Page 43


a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Average Average Average Poor<br />

Canada Average Average Average Average<br />

Germany Good Good Good Average<br />

Italy Good Good Average Average<br />

Japan Average Average Average Average<br />

Netherlands Good Good Good Average<br />

Switzerland Excellent Excellent Excellent Good<br />

United States Average Average Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Good Prices<br />

Germany Somewhat Expensive<br />

Italy Average<br />

Japan Average<br />

Netherlands Average<br />

Switzerland Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Legal department fine-tunes any contracts required. Engineering makes purchase<br />

decisions. Terms – 30% down payment /30% progress payment /30% after<br />

inspection prior to shipment /10% after installation and meeting of performance<br />

guarantee. Occasional large contracts may have different terms, i.e. smaller down<br />

payment + more progress payments. Cadbury finds turnkey solutions are nice to<br />

have; however purchases are often driven by costs and result in the acquisition of<br />

individual pieces.<br />

8. Purchasing Issues:<br />

Meeting corporate, financial hurdle rates.<br />

9. Trade Show Attendance:<br />

Trade Shows: <strong>PMMI</strong>, PACK EXPO, Interpack<br />

SMG/Columbia Consulting Group Page 44


10. Contact Information:<br />

Company Name: Cadbury Trebor Allan Inc.,<br />

Gladstone Avenue Manufacturing Site<br />

Contact: Bob Williams<br />

Position: Manager – Engineering and Technical Services<br />

Address: 277 Gladstone Avenue<br />

Toronto, Ont.<br />

M6J 3L9<br />

Telephone: 416-530-4055 (extension 3205)<br />

Fax: 416-530-1437<br />

Email: bob.williams@ctai.ca<br />

SMG/Columbia Consulting Group Page 45


CARRIERE FOODS INC.<br />

Industry: Food Products<br />

Sub Industry: Canned and frozen vegetables<br />

Location: Saint-Denis-Sur-Richelieu, Quebec<br />

Size (sales): $C260 million (2001)<br />

Purchasing Potential: Less than $250,000 for the next<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

three years<br />

Nothing specific<br />

Carriere Foods is the largest processor of canned and frozen vegetables in Canada.<br />

The company operates seven plants (four which do canning and three that process<br />

frozen foods), which employ approximately 2,500 people in peak periods and<br />

process, more than 200,000 tons of vegetables annually. All Carriere Foods plants<br />

operate following strict HACCP guidelines.<br />

Carriere specializes in processing products under private labels for major distributors<br />

and supermarket chains in Canada, the United States, Caribbean and Europe. The<br />

company also sells products under its own brand names and in both the retail and<br />

food service industries. Although primarily a vegetable processor, the company as<br />

well produces and markets soups, sauces, baked beans, dry beans and other<br />

vegetable products. Food in Canada magazine reported that Carriere’s 2001 sales<br />

were $C260 million.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Vegetables Cans<br />

Frozen Vegetables Bags IQF, vertical form fill and seal<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

The following equipment list covers Carriere’s Bedford plant.<br />

Current <strong>Machinery</strong> Used<br />

Brand Country of Origin Average<br />

By Category<br />

Age<br />

Vertical Filling Machines Sandiacre<br />

U.K.<br />

5<br />

Hayssen<br />

United States 9<br />

Horizontal Casepackers Blueprint<br />

Automation<br />

Netherlands 5<br />

Weigher Yamato<br />

Ishida<br />

Japan 6<br />

Palletizer Goldco United States 4<br />

Case erectors Durable United States 4<br />

Check Weigher (for cases) Loma United States 4<br />

Labeling Equipment (P& Apply) Techno Pack Canada 4<br />

Stretch Wrappers Orion Canada 6<br />

Metal Detector Gorring Kerr U.K. 5<br />

SMG/Columbia Consulting Group Page 46


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Within the next 3 years, the Carriere Foods plant in Strathroy will be looking to design<br />

a new packaging facility.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Operating Reliability/Accuracy 1<br />

Experience in Our Industry/Industry Sector 1<br />

Equipment Characteristics & Features (e.g.<br />

2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Potential Operating Cost Savings/Added Value 2<br />

Price 3<br />

Costs of Materials and Maintenance 3<br />

Availability of Repair Parts 3<br />

Service & Technical Support – In General 4<br />

Service & Technical Support – In Canada 4<br />

Previous Experience with the Supplier/Brand 4<br />

Speed of Delivery/Delivery Wait Period 5<br />

Up-to-date Technology 5<br />

Brand/Supplier Reputation 6<br />

Credit Terms 6<br />

6. Attitudes Toward Suppliers:<br />

Carriere Foods lists the following as positive experiences:<br />

Japan and Netherlands because they both put a lot of energy in service and<br />

accuracy.<br />

No countries were listed as negative:<br />

Never had any problem regarding any country: some companies are good and some<br />

are not regardless of what country they are from.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Excellent Excellent Excellent Good<br />

Germany Excellent Excellent Excellent Good<br />

Japan Excellent Excellent Excellent Excellent<br />

Netherlands Excellent Excellent Excellent Excellent<br />

United States Good Good Excellent Average<br />

SMG/Columbia Consulting Group Page 47


. Perception of Pricing by Country:<br />

Country Price<br />

Britain Good Prices<br />

Canada Excellent Prices<br />

Germany Very Expensive<br />

Italy Very Expensive<br />

Japan Somewhat Expensive<br />

Netherlands Average<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

Carriere Foods normally buys from a local distributor rather than the manufacturer as<br />

it does not typically buy a large number of packaging lines each year. Carriere has<br />

always purchased individual pieces of equipment rather than turnkey situations. The<br />

exception is weigher/bagger, which are purchased together to save the import taxes<br />

on Japanese equipment. Payment terms are usually 40% with the order, 40% prior to<br />

shipment and 20% after specification achievement.<br />

8. Purchasing Issues:<br />

The only issue reported by Carriere Foods was the low volume of machinery sales in<br />

the Province of Quebec.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Trade Shows: Carriere attends the <strong>PMMI</strong> PACK EXPO trade show every two years<br />

to keep in touch with the technologies and trends.<br />

Publications: <strong>Packaging</strong> World and a range of others are utilized.<br />

10. Contact Information:<br />

Company Name: Carriere Foods Inc.<br />

Contact: Normand Marquis<br />

Position: Maintenance and Technical Services Manager<br />

Address: 16 Champagnat Street<br />

Bedford, Quebec<br />

J0J 1A0<br />

Telephone: 514) 248-4336 (Extension 254)<br />

Fax: (514) 248-3175<br />

Email: nomarquis@carrierefoods.com<br />

SMG/Columbia Consulting Group Page 48


CONAGRA FOODS INC.<br />

Industry: Food Products<br />

Sub Industry: Packaged and<br />

Refrigerated Foods<br />

Location: Niagara Falls, Ontario<br />

Size (sales): Not available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

New packaging<br />

technologies<br />

ConAgra operations in Canada are part of ConAgra Foods, Inc. of Omaha,<br />

Nebraska. ConAgra is North America’s largest foodservice manufacturer and the<br />

second-largest retail food supplier. The company operates three main segments:<br />

Packaged Foods, refrigerated Foods, and Agricultural Products.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Frozen foods - Shrink film and heat sealing machinery;<br />

- Skin and blister packaging machinery.<br />

Packaged foods - Shrink film and heat sealing machinery;<br />

- Skin and blister packaging machinery.<br />

Dry foods - Boxes and bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Depalletizing Crown<br />

Simplimatic<br />

3 United States 20<br />

Filling machinery – dry products Elmar<br />

1 United States 10<br />

FMC<br />

4 United States 40<br />

Solbern<br />

1 United States 30<br />

Filling machinery – liquid products Elmar<br />

3 United States 15<br />

Solbern<br />

2 United States 20<br />

PRC<br />

3 United States 30<br />

Capping, overcapping, lidding, Angelus<br />

3 United States 20<br />

sealing machinery<br />

Continental 2 United States 30<br />

Inspecting, detecting, and Mettler Toledo 4 United States 5<br />

checkweighting machinery Loma<br />

10 United States 3<br />

Coding, dating, printing, marking, Videojet<br />

6 United States 2<br />

stamping and imprinting machinery Little David 6 United States 1<br />

Labeling machinery Krones<br />

1 Germany 10<br />

Mateer Burt 2 United States 20<br />

Case and tray forming, packing, Arpac<br />

1 United States 10<br />

unpacking, closing and sealing Standard Knapp 2 United States 25<br />

SMG/Columbia Consulting Group Page 49


machinery<br />

Shrink film and heat sealing<br />

machinery<br />

Palletizing, depalletizing, and pallet<br />

unitizing machinery<br />

Arpac<br />

Standard Knapp<br />

Whallon<br />

Alvey<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

No information provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Brand/Supplier Reputation 1<br />

Previous Experience with the Supplier/Brand 2<br />

Equipment Characteristics & Features (e.g.<br />

2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Up-to-date Technology 3<br />

Operating Reliability/Accuracy 3<br />

Availability of Repair Parts 3<br />

Experience in Our Industry/Industry Sector 3<br />

Price 4<br />

Service & Technical Support – In General 4<br />

Service & Technical Support – In Canada 4<br />

Costs of Materials and Maintenance 4<br />

Potential Operating Cost Savings/Added Value 5<br />

Speed of Delivery/Delivery Wait Period 5<br />

Credit Terms 6<br />

6. Attitudes Toward Suppliers:<br />

SMG/Columbia Consulting Group Page 50<br />

2<br />

1<br />

3<br />

2<br />

United States<br />

United States<br />

United States<br />

United States<br />

ConAgra listed the following:<br />

Positive: U.S., Canada, UK and Western Europe, Japan - perceived quality.<br />

Negative: Eastern Europe, China, Mexico - perceived lack of quality.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Good Average<br />

Germany Good Excellent Excellent Average<br />

United States Good Good Good Good<br />

10<br />

25<br />

3<br />

10


. Perception of Pricing by Country:<br />

Country Price<br />

Canada Excellent Prices<br />

Germany Very Expensive<br />

Italy Very Expensive<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

Purchases are either direct or through <strong>Canadian</strong> distributors. The Plant Engineering<br />

Manager receives quotes, specifies a winning bid, requests funds, issues the PO,<br />

receives the goods, installs, and signs off on the invoice. ConAgra never leases<br />

except through packaging material suppliers who include the lease price in the cost<br />

of raw materials. Terms are 30% down, 20% upon approval drawings, 30% upon<br />

receipt, and 20% net 30 days or when all issues are resolved. ConAgra looks for<br />

turnkey solutions for new equipment and individual pieces for used equipment.<br />

8. Purchasing Issues:<br />

It is too expensive to be paid for at <strong>Canadian</strong> production volumes.<br />

9. Trade Show Attendance:<br />

PACK EXPO and PacEX.<br />

10. Specific Interests:<br />

New packaging technologies, both in development and just going into production.<br />

11. Contact Information:<br />

Company Name: ConAgra Foods Inc.<br />

Contact: Brad Wells<br />

Position: Plant Engineering Manager<br />

Address: 4825 Pettite Avenue<br />

Niagara Falls, Ontario<br />

L2E 7E6<br />

Telephone: 905-356-2661<br />

Fax: 905-356-2633<br />

Email: bwells@cagpc.com<br />

SMG/Columbia Consulting Group Page 51


DARE FOODS LIMITED<br />

Industry: Food Products<br />

Sub Industry: Cookies, crackers, fine breads, and<br />

soft and hard candies<br />

Location: Kitchener, Ontario<br />

Size (sales): Not Available<br />

Purchasing Potential: Not provided. Plans not yet certain<br />

but possibly a cartoner, a Palletizer<br />

(robotic), a form fill machine & a<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

case packer.<br />

Cartoners, vertical form fill,<br />

Palletizers, horizontal wrappings,<br />

automatic tray loading system<br />

Dare Foods is a <strong>Canadian</strong> manufacturer of cookies, crackers, fine breads, and soft<br />

and hard candies. Dare has baking facilities in Kitchener, Ontario, Denver, Colorado,<br />

and Spartanburg, South Carolina as well three locations in Quebec: Montreal, St.<br />

Lambert, and St. Martine, QC. Dare candies are made in new plants in Toronto and<br />

Milton, Ontario. Dare has 1,800 employees across Canada and the United States.<br />

Dare products are sold across Canada and the United States, and select products<br />

are also sold in more than 25 countries around the world. Dare's strategy has always<br />

stressed stable growth through internal financing and the 110 year old company has,<br />

as a result, remained one of the few <strong>Canadian</strong> owned, independent food<br />

manufacturers in all of North America.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Candies Individually wrapped, then packaged into<br />

bags, boxes and cartons<br />

Crackers Boxes and cartons<br />

Cookies Boxes, bags and cartons<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

By Category<br />

Vertical Filling Machines<br />

Brand No. of<br />

Units<br />

Triangle 2<br />

Country of Average<br />

Origin Age<br />

USA 15<br />

Tin Tie Bag machine SIG 2 Switzerland 10 & 1<br />

Cartoning Langen 6 Canada 5-20<br />

Case packer Edson 3 Canada 5-10<br />

Goodman 1 USA 1<br />

Case forming/Closing Pearson 2 USA 1<br />

Slug Loaders SIG 1 Switzerland 8<br />

FMS 1 USA 4<br />

Slug Wrappers SIG 3 Switzerland 8-15<br />

SMG/Columbia Consulting Group Page 52


FMS 1 USA 4<br />

Doboy 1 USA 8<br />

Tray Forming API 1 USA 10<br />

Code dating Markem 8 USA 1-15<br />

Label Inserters Labelaire 4 USA 8<br />

Checkweighers Loma 4 England 2-4<br />

Ceintex 2 8<br />

Palletizers Columbia 2 USA/Japan 2<br />

Flow wrappers FMC 4 USA 15<br />

Accumulator Rotzinger 1 Switzerland 1<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Dare Foods plans to purchase at least 2 new cartoners, an automatic tray loading<br />

system, at least one new Palletizer and perhaps a new flow-wrapping machine within<br />

the next 3 years.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Potential Operating Cost Savings/Added Value 1<br />

Previous Experience with the Supplier/Brand 2<br />

Quality/Reliability/Durability 3<br />

Operating Reliability/Accuracy 4<br />

Price 5<br />

Service & Technical Support – In General 6<br />

Service & Technical Support – In Canada 7<br />

Brand/Supplier Reputation 8<br />

Speed of Delivery/Delivery Wait Period 9<br />

Experience in Our Industry/Industry Sector 10<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Excellent Excellent Excellent Good<br />

Switzerland Excellent Excellent Good Average<br />

United States Good Good Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Average<br />

Canada Excellent Prices<br />

Switzerland Very Expensive<br />

United States Somewhat Expensive<br />

SMG/Columbia Consulting Group Page 53


7. Purchasing Policies and Financial Arrangements:<br />

Dare pays cash for all purchases. For equipment, the purchasing and decision making is left<br />

to Engineering. We generally deal through agents but have dealt direct as well. Our terms<br />

are 30% on order, 30% on significant completion and (after engineering buy-off on inspection<br />

and performance approval usually done at the vendors premise) 30% on delivery and 10%<br />

after installation and satisfactory performance no more than 60 days after start-up. Our in<br />

factory inspection prior to shipment is quite strict; hence our confidence is high regarding inplant<br />

performance. It is not unusual to go back 2-3 times to a vendor before we will take<br />

delivery. When sourcing packaging machinery, Dare looks at both turnkey situations and<br />

individual pieces of equipment to insure optimal equipment performance based on our<br />

experience<br />

8. Purchasing Issues:<br />

Keeping on top of good equipment suppliers and products available, as well as testimonials<br />

for the equipment that doesn’t appear biased.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Trade Shows: PACK EXPO in Chicago, Interpack in Düsseldorf, Toronto packaging<br />

show<br />

Publications: Receives and reads several packaging digests – no names provided<br />

10. Specific Interests:<br />

Cartoning, vertical form fill, palletizing, horizontal wrapping<br />

11. Contact Information:<br />

Company Name: Dare Foods Limited<br />

Contact: Grant MacIver<br />

Position: Engineering Manager<br />

Address: 2481 Kingsway Drive<br />

Kitchener, Ontario<br />

N2G 4G4<br />

Telephone: 519-893-3233 (Extension 3269)<br />

Fax: 519-893-0207<br />

Email: gmaciver@darefoods.com<br />

SMG/Columbia Consulting Group Page 54


E. D. SMITH & SONS<br />

Industry: Food Products<br />

Sub Industry: Sauces, jams, condiments<br />

Location: Winona, Ontario<br />

Size (sales): $C145 million (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Palletizer, sleever and<br />

shrink tunnel.<br />

E.D. Smith & Sons is a privately owned, <strong>Canadian</strong> company that has been in<br />

business since 1882 and has been owned by Imperial Capital since January 2002.<br />

All processing, packaging, sales, R&D, etc, is operated from its single, original<br />

location in Winona, Ontario. The company employs 385 staff and has been selected<br />

as one of Canada's 50 Best Managed Private Companies. E.D. Smith produces a<br />

variety of quality items including jams, jellies, syrups, pie fillings, toppings, ketchup,<br />

pasta and barbecue sauces, salsas and a variety of foodservice products and private<br />

label brands. Food in Canada magazine estimated E. D. Smith’s 2001 sales to be<br />

$C145 million.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Jam, jelly, ketchup, pasta sauce,<br />

pizza sauces<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

By Category<br />

Vertical Form Fill and Seal<br />

Machines<br />

Ketchup in plastic and glass bottles. Jam, jellies,<br />

spreads in glass jars with metal caps. Pasta sauces in<br />

plastic and glass wit metal and plastic caps. Flexible<br />

pouches for pizza sauce, pasta sauce, donut fillings,<br />

and specialty sauces. 100oz cans for ketchup.<br />

Brand No. of<br />

Units<br />

Cryovac 1<br />

Country of Origin Average<br />

Age<br />

United States 10<br />

Bag In Box Filler LiquiBox 1 United States 7<br />

Plastic and Glass Bottle Fillers U.S. Bottlers<br />

Pfaudler<br />

Elmar<br />

Labelers Krones<br />

Jagenberg<br />

Langguth<br />

SMG/Columbia Consulting Group Page 55<br />

2<br />

1<br />

2<br />

2<br />

2<br />

3<br />

United States<br />

United States<br />

United States<br />

Germany<br />

Germany<br />

Germany<br />

Packers Hartness 4 United States 6<br />

Bottle Cleaners Bevco 4 Canada 4<br />

Bottle Unscrambler Posimat 1 Spain 2<br />

Palletizers Currie<br />

Mathews<br />

2<br />

2<br />

United States<br />

Canada<br />

5<br />

13<br />

11<br />

6<br />

12<br />

12<br />

12<br />

12


Cappers Resina<br />

U.S. Bottlers<br />

Anchor/CC&S<br />

Bottle Orienter New England<br />

<strong>Machinery</strong><br />

Inspecting Anchor<br />

Tap Tone<br />

Sealers Lapel<br />

Enercon<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Future plans include Palletizer, sleever and shrink tunnel.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 2<br />

Availability of Repair Parts 2<br />

Experience in Our Industry/Industry Sector 2<br />

Previous Experience with the Supplier/Brand 2<br />

Up-to-date Technology 3<br />

Brand/Supplier Reputation 3<br />

Potential Operating Cost Savings/Added Value 3<br />

Operating Reliability/Accuracy 3<br />

Costs of Materials and Maintenance 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

SMG/Columbia Consulting Group Page 56<br />

1<br />

1<br />

3<br />

United States<br />

United States<br />

United States<br />

12<br />

1<br />

10<br />

1 United States 2<br />

1<br />

1<br />

1<br />

3<br />

United States<br />

United States<br />

United States<br />

United States<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Good Average<br />

Germany Good Excellent Excellent Good<br />

Italy Average Good<br />

United States Good Good Excellent Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Good Prices<br />

Germany Somewhat Expensive<br />

Italy Somewhat Expensive<br />

United States Average<br />

10<br />

2<br />

1<br />

10


7. Purchasing Policies and Financial Arrangements:<br />

E.D. Smith & Sons buys direct when possible, but finds that this is sometimes difficult<br />

in Canada. Purchasing decisions are usually made by the project team. Evaluation of<br />

several pieces of equipment occurs in order to make educated decisions. Financing<br />

is provided internally, either outright direct or through capital lease program arranged<br />

internally. Purchase of individual pieces are the general procedure for purchases.<br />

Turnkey solutions are generally not used by this plant.<br />

8. Purchasing Issues:<br />

E.D. Smith & Sons finds that currency exchange is frequently an issue in packaging<br />

machinery purchasing. The company has found that the exchange rate impact<br />

regularly makes actual prices higher than expected. The need to undertake complete<br />

analysis means travelling and seeing customers of vendors, which can get expensive<br />

and significantly add to the cost.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Trade Shows: PackEx, Toronto <strong>Packaging</strong> Show<br />

Publications: <strong>Packaging</strong> World, <strong>Packaging</strong> Digest, Food Engineering<br />

10. Contact Information:<br />

Company Name: E. D Smith & Sons<br />

Contact: Mark Brajer<br />

Position: Engineering Manager<br />

Address: 944 Highway 8<br />

Winona, Ontario<br />

L8E 5S3<br />

Telephone: 905-643-1211 (extension 207)<br />

Fax: 905-643-3328<br />

Email: mbrajer@edsmith.com<br />

SMG/Columbia Consulting Group Page 57


ELMIRA POULTRY INC.<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Poultry<br />

Location: Waterloo, Ontario<br />

Size (sales): Not available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Not provided<br />

Founded in 1985, Elmira Poultry Inc. is a privately owned business operating in<br />

Waterloo, Ontario. The company manufacturers further processed poultry products<br />

for the foodservice and retail industries. Elmira’s federally-inspected, HACCP<br />

approved plant specializes in deboning chicken fronts using automatic deboners and<br />

processing the chicken parts into value-added raw, coated and fully cooked products.<br />

Products range from premium boneless chicken breasts, chicken wings, cooked<br />

diced chicken, to breaded fillets, nuggets, burgers, schnitzel and turkey sausage,<br />

flavored chicken wings, and dinners such as breaded chicken with broccoli and<br />

cheese, Kiev, Cordon and Swiss Melts. The company employs 140 persons.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Chicken Breasts, Tenders Sealed bag/cartons/boxes<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Information not provided.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Information not provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Operating Reliability/Accuracy 1<br />

Up-to-date Technology 2<br />

Brand/Supplier Reputation 2<br />

Experience in Our Industry/Industry Sector 2<br />

Equipment Characteristics & Features (e.g.<br />

flexibility, speed, capacity, unique features, etc.)<br />

2<br />

SMG/Columbia Consulting Group Page 58


Factor Ranking<br />

(1 = Most<br />

Important)<br />

Costs of Materials and Maintenance 2<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 3<br />

Previous Experience with the Supplier/Brand 3<br />

Speed of Delivery/Delivery Wait Period 3<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Poor Poor Poor Poor<br />

Canada Poor Poor Poor Poor<br />

France Poor Poor Poor Poor<br />

Germany Good Good Good Average<br />

Italy Average Average Average Poor<br />

Japan Average Average Average Very Poor<br />

Sweden Average Average Average Poor<br />

Switzerland Average Average Average Poor<br />

United States Average Average Average Poor<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Good Prices<br />

Germany Somewhat Expensive<br />

Japan Excellent Prices<br />

Sweden Somewhat Expensive<br />

Switzerland Somewhat Expensive<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

The decision to purchase a piece of equipment is generally driven by customer<br />

demand or efficiency improvement opportunities and can come from the plant floor or<br />

Vice President. Financing normally is done through the bank. Buying direct or<br />

through a distributor is normally where best service can be secured. Turnkey solution<br />

or individual equipment would be purchased depending on needs/what we are doing<br />

– generally adding an individual piece in.<br />

8. Purchasing Issues:<br />

A purchasing issue encountered is finding the right piece of equipment to meet our<br />

needs (i.e. Sanitation/Stand up to environment/Design).<br />

SMG/Columbia Consulting Group Page 59


9. Trade Show Attendance/Trade Publication Information:<br />

Trade show: Chicago; No publications listed.<br />

10. Contact Information:<br />

Company Name: Elmira Poultry<br />

Contact: Steve Greulich<br />

Position: Plant Superintendent<br />

Address: 605 Kumpf Drive<br />

Waterloo, Ontario<br />

N2V 1K8<br />

Telephone: 519-725-8696<br />

Fax: 519-725-4104<br />

Email: steveg@elmirapoultry.com<br />

SMG/Columbia Consulting Group Page 60


FISHERIES PRODUCTS INTERNATIONAL, VALUE-ADDED GROUP<br />

Industry: Food Products<br />

Sub Industry: Seafood Products<br />

Location: Burin, Newfoundland<br />

Size (sales): $C474 million<br />

Purchasing Potential: $C1 million<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

High speed packaging<br />

machinery<br />

Fisheries Products International is the largest seafood company in Canada with<br />

revenues in excess of $C1 billion and assets of $C745 million. Its <strong>Market</strong>ing and<br />

Value Added Group generated $C474 million in sales last year, of which 15% was for<br />

the at-home market through supermarket and club store sales channels.<br />

FPI’s value-added products operations in Canada are located at its plant in Burin,<br />

Newfoundland which operates two packaging lines. (It also operates five packaging<br />

lines in Massachusetts.) Its value-added products include frozen, breaded and<br />

battered ground fish and shellfish, stuffed fish fillets and portions, frozen seafood<br />

specialties and food service bulk packs.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Frozen, breaded & battered ground fish<br />

and shell fish<br />

Stuffed fish fillets & portions<br />

Frozen seafood casseroles<br />

Frozen seafood appetizers<br />

Frozen glazed ground fish and shell fish<br />

All retail products are packaged in sealed<br />

poly bags in cardboard cartons<br />

Food service bulk packs All food service bulk packs are packed<br />

corrugated cartons and/or in poly bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin<br />

by Category<br />

Units<br />

Automatic weigh machine Ishida 1 Japan<br />

Carton former Clik Loc 1 USA<br />

Triseal unit Triseal 1 USA<br />

Case erector Combi 2 USA<br />

Automatic bagger Bosch 1 USA<br />

Lynx sealer Ilapac 1 Italy<br />

SMG/Columbia Consulting Group Page 61


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

FPI is attempting to source machinery to handle high-speed individual portion<br />

packaging.<br />

5. Key Factors in Purchase Decisions:<br />

FPI considers all factors to be important in the purchase decision but the relative<br />

importance varies with circumstances. However, in general, the most important are<br />

usually:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Price 1<br />

Equipment Characteristics & Features (e.g. flexibility, 2<br />

speed, capacity, unique features, etc.)<br />

Potential Operating Cost Savings/Added Value/Pay- 3<br />

back<br />

Quality/Reliability/Durability 4<br />

Up-to-date Technology 5<br />

Brand/Supplier Reputation 6<br />

6. Attitudes Toward Suppliers:<br />

FPI has limited experience with a range of countries that produce packaging<br />

machinery and has found little to differentiate those with which it has dealt.<br />

7. Purchasing Policies and Financial Arrangements:<br />

FPI utilizes an annual capital budgeting process in which all purchases must attain a<br />

target rate of return unless there are extenuating circumstances such as safety or<br />

ergonomics.<br />

The company buys both direct and through distributors. It generally buys individual<br />

pieces of machinery rather than turnkey situations, although this will depend upon<br />

circumstances. For example, the planned high-speed line will require tandem units.<br />

8. Purchasing Issues:<br />

Have not been able to determine an appropriate source for high-speed individual<br />

portion packaging machinery.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Attends PACK EXPO every two or three years.<br />

10. Specific Interests:<br />

High speed individual portion packaging machinery.<br />

SMG/Columbia Consulting Group Page 62


11. Contact Information:<br />

Company Name: Fisheries Products International<br />

Contact: Daniel Wrice<br />

Position: Production Manager<br />

Address: PO Box 339<br />

Burin<br />

Newfoundland<br />

A0E 1E0<br />

Telephone: 709-891-1290<br />

Fax: 709-891-2842<br />

E-mail: dwrice@fpil.com<br />

SMG/Columbia Consulting Group Page 63


GAY LEA FOODS CO-OPERATIVE LTD.<br />

Industry: Food Products<br />

Sub Industry: Dairy Products<br />

Location: Weston, Ontario<br />

Size (sales): $C265 million (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Bag filling ESL; Form-fill-seal;<br />

case former; conveyors; Palletizer<br />

The Gay Lea Foods Co-operative Limited was founded in Ontario in 1958 as United<br />

Dairy and Poultry Co-operative Limited. The co-operative manufactures and markets<br />

dairy products that are sold provincially and across Canada. The Co-operative’s<br />

product line consists of butter, milk powder, yogurt, cottage cheese, sour cream,<br />

dips, aerosol whips, creams, fluid milk and a variety of specialty and cheddar<br />

cheeses.<br />

The co-operative is owned by its 3,800 dairy farmer members who constitute twenty<br />

percent of the province’s milk producers. It employs a staff of 425. The Financial<br />

Post 100 survey reported that Gay Lea’s sales in 2001 amounted to $C265 million.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Cottage Cheese Plastic containers<br />

Sour Cream Plastic containers<br />

Butter Plastic containers and wrappers<br />

Milk Powder Bags<br />

Fluid Milk Plastic containers<br />

Aerosol Whipping Cream Plastic aerosol cans<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

By Category<br />

Vertical Filling Machines<br />

Caseformer<br />

Brand No. of<br />

Units<br />

Serac<br />

1<br />

Elopak<br />

1<br />

Elopak<br />

1<br />

Osgood<br />

1<br />

Modern<br />

1<br />

<strong>Packaging</strong> 4<br />

Benhil<br />

Winpack<br />

2<br />

Compacker<br />

Schneider<br />

Delkor<br />

Country of Origin Average<br />

Age<br />

France 2<br />

United States 1<br />

United States 20<br />

United States 7<br />

United States 2<br />

Germany 8<br />

USA 5<br />

SMG/Columbia Consulting Group Page 64<br />

1<br />

1<br />

3<br />

USA<br />

USA<br />

USA<br />

3<br />

2<br />

8


Bag filler Scholle 1 USA 20<br />

Palletizer General<br />

Conveyor<br />

1 Canada 2<br />

Crimper Pamasol 1 Switzerland 2<br />

Capper Capmatic 1 Canada 2<br />

Depalletizer General<br />

Conveyor<br />

1 Canada 1<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Bag filling ESL; Form-fill-seal; case former; conveyors; palletizer<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g.<br />

1<br />

flexibility, speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Experience in Our Industry/Industry Sector 1<br />

Availability of Repair Parts 1<br />

Up-to-date Technology 1<br />

Service & Technical Support – In General 1<br />

Service & Technical Support – In Canada 2<br />

Costs of Materials and Maintenance 2<br />

Price 2<br />

Brand/Supplier Reputation 3<br />

Previous Experience with the Supplier/Brand 3<br />

Speed of Delivery/Delivery Wait Period 3<br />

Credit Terms 5<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Excellent Excellent Good Excellent<br />

France Excellent Excellent Excellent Excellent<br />

Switzerland Excellent Excellent Excellent Excellent<br />

United States Average Average Average Average<br />

SMG/Columbia Consulting Group Page 65


. Perception of Pricing by Country:<br />

Country Price<br />

Canada Excellent Prices<br />

France Somewhat<br />

Expensive<br />

Switzerland Somewhat<br />

Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Gay Lea Foods prefers to buy direct. Purchase decisions are made as a consensus<br />

of the project team. Purchase planning utilizes a yearly budgeting process.<br />

Financing: 90% is purchased, with terms: 30%-60%-10%. Gay Lea prefers to<br />

purchase individual equipment based on needs rather than turnkey situations.<br />

8. Purchasing Issues:<br />

No purchasing issues were identified.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

PACK EXPO in Chicago; <strong>Packaging</strong> World<br />

10. Contact Information:<br />

Company Name: Gay Lea Foods Co-Operative Ltd.<br />

Contact: Zbigniew Ewertowski<br />

Position: Director of Engineering<br />

Address: 100 Clayson Road<br />

Weston, Ontario<br />

M9M 2G7<br />

Telephone: 416-741-0261<br />

Fax: 416-741-4086<br />

Email: zewertowski@gayleafoods.com<br />

SMG/Columbia Consulting Group Page 66


HEINZ CANADA<br />

Industry: Food Products<br />

Sub Industry: Condiments, infant foods,<br />

convenience meals.<br />

Location: Toronto, Ontario<br />

Size (sales): $C548 million (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Requirements change each year but<br />

Heinz Canada spends between $C3<br />

and $C15 million annually on<br />

packaging machinery<br />

Heinz Canada is an affiliate of the H. J. Heinz Company. In Canada the company<br />

manufactures and markets processed food products in three categories: ketchup,<br />

condiments and sauces; infant foods; and convenience foods. Heinz Canada has<br />

1,200 employees at its manufacturing facility, headquarters and sales offices in<br />

Canada.<br />

Heinz Canada operates a single manufacturing facility in Leamington, Ontario that<br />

produces approximately 90% of the product line for the <strong>Canadian</strong> market as well as<br />

specific items for the U. S. market. The facility encompasses 2 million square feet of<br />

space (1.2 million square feet of production space and 0.8 million warehouse). The<br />

plant has between 600 and 700 full-time employees and, with the addition of<br />

seasonal workers, close to 1,000 employees at peak season. The plant annually<br />

processes 300,000 tons of raw tomatoes into paste and has annual ketchup-making<br />

capacity of 71 million liters.<br />

Agriculture and Agri-Food Canada estimated that Heinz Canada generated revenue<br />

of $C548 million in 2001.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Three main categories:<br />

Red products: ketchup and condiments Cans, glass, plastic (gamma and PET)<br />

Baby food Glass jars (prepared servings); cereal-type<br />

boxes (Pabulum style)<br />

Beans and pasta sauces Cans<br />

SMG/Columbia Consulting Group Page 67


3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Paste Production (Fresh Pack):<br />

Brand Country of Origin<br />

Bag filler (300 gal.) FMC Italy<br />

Filler Pfaudler United States<br />

Seamer Continental 450 United States<br />

Labeler Burt German<br />

Tray and shrink-wrapper N/A United States<br />

Case Packer<br />

Baby Food – Glass:<br />

Burt United States<br />

Fillers Pfaudler United States<br />

Capper White Cap 20R United States<br />

Labeler Krones German<br />

Case Packer (wrap around)<br />

Baby Food – Pabulum-type:<br />

APV/Douglas United States<br />

Weigher Ishida Japan<br />

Cartoner Yeaman United States<br />

Overwrap Hayssen United States<br />

Packer<br />

Can Lines – Beans and Pasta:<br />

Sherway United States<br />

Fillers FMC and Faudler United States<br />

Seamer Continental 450 United States<br />

Seamer Angelus United States<br />

Tray and shrink-wrap<br />

Ketchup – Plastic:<br />

Kister German<br />

Filler Horix United States<br />

Capper Pneumatic Scale United States<br />

Labeler Krones German<br />

Packer Brenton United States<br />

Case Packer<br />

Ketchup – Glass:<br />

Hartness United States<br />

Filler Horix United States<br />

Capper Continental United States<br />

Labeler Krones German<br />

Packer<br />

Jugs – Ketchup, Vinegar:<br />

Hartness United States<br />

Filler Herma France<br />

Capper Zalkin France<br />

Labeler Krones German<br />

Packer<br />

Pouches, Flexible <strong>Packaging</strong>:<br />

Hartness United States<br />

Bag Filler Cryovac United States<br />

Bag Filler Volpak – Scholle United States<br />

Single Service Pouch Filler Winpak United States<br />

Case Packer We-Packit Canada<br />

SMG/Columbia Consulting Group Page 68


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

The company requirements change year by year based on circumstances and<br />

market need. Heinz Canada spends between $C3 and $15 million annually on<br />

packaging machinery.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g.<br />

2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 3<br />

Price 4<br />

Quality/Reliability/Durability 5<br />

Previous Experience with the Supplier/Brand 6<br />

Speed of Delivery/Delivery Wait Period 7<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Heinz Canada has no preference regarding country of origin of packaging machinery.<br />

However, it does try to stay with North American suppliers for ease of shipment.<br />

Certain countries and suppliers have expertise depending on equipment type and<br />

product to be packaged so this is the important determinant. By way of example,<br />

Heinz identified one supplier that was very good in producing tomato paste<br />

packaging machinery but was not strong in areas used for other products. The<br />

preference depends upon the type of products specialized in.<br />

Aside from these specific areas of expertise, the main packaging machinery supplier<br />

countries are all reasonably equivalent. Most foreign companies dealt with maintain<br />

North American depots.<br />

b. Perception of Pricing by Country:<br />

In regard to perception of packaging machinery pricing by country, Heinz Canada<br />

finds that the exchange rates are the biggest factor in machinery costs. It finds that<br />

what it gets for each dollar spent on machinery is equivalent after the impact of the<br />

exchange rate. However, this has become somewhat disrupted and a bit more<br />

difficult with the recent appreciation of the <strong>Canadian</strong> dollar against U.S. currency.<br />

7. Purchasing Policies and Financial Arrangements:<br />

The Engineering Group (which has four engineers) makes the packaging machinery<br />

purchase choices.<br />

SMG/Columbia Consulting Group Page 69


The Engineering Group prepares an annual capital plan working with the General<br />

Manager and the Production Managers. An Internal Rate of Return objective with a<br />

two to three year payback is employed.<br />

The Company uses a 25x4 payment matrix with a 25% holdback. It requires a very<br />

specific guarantee regarding performance and has very specific terms regarding<br />

performance of the equipment. Heinz buys both individual pieces of equipment and<br />

turnkey solutions but its preference is turnkey, although this is often difficult to find<br />

(i.e. it is difficult to find a company that has all the skills and knowledge required). It<br />

is difficult to find both filling and packing expertise in the same source.<br />

8. Purchasing Issues:<br />

The Company finds that things keep changing rapidly in regard to marketing needs<br />

so it becomes difficult to keep up with packaging capabilities.<br />

An issue stems from the fact that a significant portion of equipment is first-of-type<br />

with the result that the installations and start-up are more difficult to do. There is not<br />

much off the shelf available.<br />

The main purchasing issue relates to supplier performance. Manufacturers must<br />

meet their delivery promises. Heinz often has aggressive packaging plans and often<br />

the packaging machinery producers cannot meet them. The Company needs a<br />

guarantee that makes sense as dollar penalties do not work.<br />

In purchasing packaging machinery, it is important for Heinz to find suppliers with<br />

which it can work. They must understand the Company’s needs and be able to<br />

address them; they need to work as a partner (not as an extra or add-on).<br />

The most difficult part of purchasing packaging machinery is negotiating the contract.<br />

9. Trade Show Attendance:<br />

Heinz employees attend PACK EXPO, the Instrument Society of America, PACex<br />

and a range of different types of trade shows related to specific products.<br />

10. Specific Interests:<br />

Heinz is able to obtain the information it requires and has most of the suppliers it<br />

needs in place. It is able to obtain the information it requires from sources used in<br />

the past, trade shows and the Internet. With the Internet, it is now easier to obtain<br />

information and track down wanted sources.<br />

SMG/Columbia Consulting Group Page 70


11. Contact Information:<br />

Company Name: H. J. Heinz Company of Canada<br />

Contact: Ed Fittler<br />

Position: Manager, Engineering<br />

Address: Erie Street South<br />

P. O. Box 5700<br />

Leamington, Ontario<br />

N8H 3W8<br />

Telephone: 519-322-4067<br />

Fax: 519-322-4105<br />

E-mail: ed.fittler@hjheinz.com<br />

SMG/Columbia Consulting Group Page 71


HUMPTY DUMPTY SNACK FOODS INC.<br />

Industry: Food products<br />

Sub Industry: Snack Foods<br />

Location: Kitchener, Ontario<br />

Size (sales): $C173 million (2002)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Automation, automatic case<br />

packing, bar coding and anything<br />

that lightens work.<br />

Humpty Dumpty Snack Foods Inc. manufactures, markets and distributes potato<br />

chips and other salty snacks under the Humpty Dumpty brand name in eastern<br />

Canada and the northeastern United States. The company also supplies a full line of<br />

private label snack food products to leading retail chains in Canada and the United<br />

States.<br />

Humpty Dumpty operates four modern manufacturing facilities in Ontario, Quebec,<br />

New Brunswick and Prince Edward Island. Total manufacturing space exceeds<br />

580,000 square feet. The company employs 1,000 people and attained sales of<br />

$C173 million in 2002.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Potato Chips<br />

Corn Chips<br />

Tortilla Chips<br />

Vertical form filled flexible packaging<br />

Light Puffed Extruded Products<br />

Light Bit and Hard Bit Extruded Products<br />

Pretzels<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin<br />

by Category<br />

Units<br />

Vertical form, fill and seal machines Hayssens 68<br />

Scales Yumai Ishida<br />

Robag T & N 1 Australia<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

The company is looking for acquisitions but the plans are confidential.<br />

SMG/Columbia Consulting Group Page 72


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Price 2<br />

Quality/Reliability/Durability 3<br />

Previous Experience with the Supplier/Brand 4<br />

6. Attitudes Toward Suppliers:<br />

The company’s attitude depends upon specific experience with individual companies.<br />

They have had positive experiences with United States and Australian packaging<br />

machinery producers.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Australia Just installed but positive experience<br />

Japan Good Good Good Good (deals with<br />

an independent<br />

representative)<br />

United States Good Good Good Good (deals with<br />

an independent<br />

representative)<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Australia Somewhat<br />

Expensive<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

The company tends to buy direct although, depending on circumstances, they will<br />

purchase in a variety of ways.<br />

For simple vertical form, fill and seal machines Humpty Dumpty will do its own<br />

installation. For more complex items they tend to look to turnkey situations and have<br />

the manufacturer undertake the installation. Especially for high-speed applications,<br />

they would like turkey installations as the integration of the weigh scale and the<br />

bagger is critical.<br />

The purchasing process is quite regionalized. The company is divided into four<br />

regions and the operations managers from each area participate in machinery<br />

decision-making for their area.<br />

SMG/Columbia Consulting Group Page 73


In regard to financing, the company will use whatever options may be appropriate to<br />

the situation. They recently utilized a leasing option. Generally, the longer the<br />

payment terms, the better.<br />

8. Purchasing Issues:<br />

The company finds it somewhat difficult to find automatic case packing machinery<br />

that is appropriate to its type of business (i.e. many SKUs and with lots of<br />

changeover).<br />

9. Trade Show Attendance:<br />

Representatives of Humpty Dumpty mainly attend baking and snack food trade<br />

shows although they also attend PACK EXPO and PACex.<br />

10. Specific Interests:<br />

Interested in automation, automatic case packing, bar coding and anything that<br />

lightens work.<br />

11. Contact Information:<br />

Company Name: Humpty Dumpty Snack Foods Inc.<br />

Contact: Terry Henderson<br />

Position: Vice President Operations<br />

Address: 3065 King Street East<br />

Kitchener, Ontario<br />

N2A 1B1<br />

Telephone: 519-241-1672<br />

Fax: 519-893-2772<br />

E-mail: thenderson@humptydumpty.com<br />

SMG/Columbia Consulting Group Page 74


JOHNVINCE FOODS<br />

Industry: Food Products<br />

Sub Industry: Nuts, dried fruits, snack foods,<br />

baking goods, candy, etc.<br />

Location: North York, Ontario<br />

Size (sales): $C160 million (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Chocolate processing equipment<br />

including panning<br />

Johnvince Foods is a privately owned <strong>Canadian</strong> company that imports, exports, copacks<br />

and processes a range of nut, fruit and candy items. From its 350,000 square<br />

foot facility in Toronto, Ontario Johnvince utilizes state of the art processing and<br />

packaging machinery to transform raw material into finished goods for the bulk food<br />

and packaged goods trades.<br />

Johnvince’s products consist of more than 4,500 different items. Major product<br />

categories include peanuts, mixed nuts, nut and fruit mixes, coffee, candy, dried and<br />

glazed fruit, dried vegetables, baking supplies and snack foods. Johnvince supplies<br />

both private label and branded nuts, including Planters Peanuts, to wholesalers and<br />

retailers across Canada. In addition to domestic distribution, the company exports to<br />

three different continents.<br />

The Globe and Mail’s <strong>Report</strong> on Business magazine reported that Johnvince's total<br />

revenue in 2001 was $C161 million. The company employs a workforce of 700+.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Nuts, snack foods and candy products under<br />

the following brands: Planters, Billy Bee,<br />

Mauna Loa, Beaver, Candy Kingdom, Reddi<br />

Snack, Country Bake<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Cans, bags, boxes – individual and bulk<br />

packaging<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Premade bag hanging, opening, weighing, filling and closing/sealing machinery<br />

Bottling line machinery<br />

Capping, overcapping, lidding, sealing machinery<br />

Case and tray forming, packing, unpacking, closing and sealing machinery<br />

Coding, dating, printing, marking, stamping and imprinting machinery<br />

Conveying, feeding, orienting, placing and related machinery<br />

Filling machinery – dry products<br />

Form/fill/seal and wrapping machinery – horizontal<br />

SMG/Columbia Consulting Group Page 75


Form/fill/seal machinery – vertical<br />

Inspecting, detecting, and checkweighting machinery<br />

Labeling machinery<br />

Palletizing, depalletizing, and pallet unitizing machinery<br />

Shrink film and heat sealing machinery<br />

Skin and blister packaging machinery<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Johnvince Foods plans to pursue Robotics machinery options in the future.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Price 1<br />

Up-to-date Technology 2<br />

Service & Technical Support – In General 3<br />

Quality/Reliability/Durability 4<br />

6. Attitudes Toward Suppliers:<br />

Very positive attitudes toward United States manufacturers; good equipment.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Yes Good<br />

Germany Good Excellent Yes Poor<br />

United States Good Good Yes Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Excellent Prices<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Johnvince Foods pays cash for purchases and buys direct from suppliers. The<br />

C.O.O. makes all purchase decisions. Johnvince looks for both turnkey solutions and<br />

acquiring individual pieces of equipment when sourcing packaging machinery,<br />

dependent on the size of the project.<br />

8. Purchasing Issues:<br />

The main purchasing problem Johnvince Foods has experienced is a lack of aftersale<br />

support. There have not been any problems with sourcing.<br />

SMG/Columbia Consulting Group Page 76


9. Trade Show Attendance/Trade Publication Information:<br />

Johnvince Foods representatives are interested in <strong>PMMI</strong> and local trade shows,<br />

including <strong>Packaging</strong> World.<br />

10. Specific Interests:<br />

Chocolate processing equipment including panning are specific interests for<br />

Johnvince Foods.<br />

11. Contact Information:<br />

Company Name: Johnvince Foods<br />

Contact: Tom Copping<br />

Position: Chief Operating Officer<br />

Address: 555 Steeprock Drive<br />

Toronto, Ontario<br />

M3J 2Z6<br />

Telephone: 416-636-6146<br />

Fax: 416-398-3275<br />

Email: tcopping@johnvince.com<br />

SMG/Columbia Consulting Group Page 77


KELLOGG CANADA INC.<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Cereal, cookies and snack<br />

foods<br />

Location: Toronto (plant is located in<br />

London, Ontario)<br />

Size (sales): Not available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Not provided<br />

Kellogg Canada is a wholly owned subsidiary of the Kellogg Company of Battle<br />

Creek, Michigan. At its London, Ontario plant it produces more than 30 brands of<br />

breakfast cereal for all of Canada and exports approximately 30 percent of the plant’s<br />

production to its parent company in the United States.<br />

Approximately 750,000 cartons of cereal are produced each day in the 106,000<br />

square meter London plant. This facility is one of the most technologically advanced<br />

cereal manufacturing facilities within the Kellogg Company. It utilizes computerautomated<br />

machines that perform all steps of production, from mixing the grains to<br />

packing the boxes in cartons. A monorail system carries in-process food throughout<br />

the plant and equipment is washed by high-powered jet sprays using CIP technology.<br />

Some of Kellogg Canada’s best known brands include Corn Flakes, Special K, Raisin<br />

Bran, Froot Loops, Rice Krispies, Nutri-Grain, Eggo and Pop-Tarts. Kellogg cereals<br />

have a 45% market share in Canada.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Cereal Boxes and bags<br />

Cookies Boxes and bags<br />

Snack foods Boxes and bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

No. of Units Country of Origin<br />

Vertical fill, form, seal 10 USA<br />

SIG Lines 7 Switzerland<br />

Pneumatic lines 2 USA<br />

Cartoning machines 2<br />

USA<br />

2<br />

Canada<br />

Date coders 16 USA<br />

Check weighers 13 USA<br />

Metal detectors 13 USA<br />

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Case packers 13 Canada<br />

Unitizers 2 USA<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

No specific plans at this time.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g.<br />

2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Previous Experience with the Supplier/Brand 3<br />

Quality/Reliability/Durability 4<br />

Price 5<br />

Service & Technical Support – In Canada 6<br />

Service & Technical Support – In General 7<br />

Up-to-date Technology 8<br />

Experience in Our Industry/Industry Sector 9<br />

Speed of Delivery/Delivery Wait Period 10<br />

Operating Reliability/Accuracy 11<br />

Costs of Materials and Maintenance 12<br />

Availability of Repair Parts 13<br />

Brand/Supplier Reputation 14<br />

Credit Terms 15<br />

6. Attitudes Toward Suppliers:<br />

Kellogg finds European manufacturers to be more expensive for repair parts and to<br />

require significant lead time but they are more innovative. On the other hand, North<br />

American packaging machinery suppliers were believed to be easier to source spare<br />

parts and require less lead time but were less innovative.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Good Excellent<br />

Switzerland Average Good Good Average<br />

United States Good Good Good Excellent<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Good Pricing<br />

Switzerland Average<br />

United States Average<br />

SMG/Columbia Consulting Group Page 79


7. Purchasing Policies and Financial Arrangements:<br />

Kellogg purchases through a distributor if there is one in place, but prefers to deal<br />

direct with the supplier. Purchase decisions are initiated by the plant and approved at<br />

the corporate level. Kellogg has used both turnkey solutions and individual<br />

equipment purchases thus far. For future purchases, it would depend on the project<br />

scope.<br />

8. Purchasing Issues:<br />

Kellogg considers timing to be an issue – most equipment requires significant lead<br />

time. Also being able to have equipment that meets specific needs.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Attend Pack-Ex regularly<br />

10. Contact Information:<br />

Company Name: Kellogg Canada Inc.<br />

Contact: Michael Apthorp<br />

Position: Assemble Business Unit Manager<br />

Address: London Plant: P.O. Box 5517<br />

100 Kellogg Lane<br />

London, Ontario<br />

N6A 4P9<br />

Telephone: 519-452-6307<br />

Fax: 519-452-6340<br />

Email: mickey.apthorp@kellogg.com<br />

SMG/Columbia Consulting Group Page 80


KRAFT CANADA INC.<br />

Industry: Food Products<br />

Sub Industry: Multiple categories<br />

Location: Don Mills, Ontario<br />

Size (sales): $C2.1 billion (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Constantly upgrading and<br />

adding to packaging machinery<br />

Note: <strong>Machinery</strong> information covers Kraft Mount Royal plant (largest Kraft plant in Canada<br />

with 1200 employees), while attitudinal/subjective responses cover all of Kraft Canada.<br />

1. Company Description:<br />

Kraft Canada is a wholly owned subsidiary of Kraft Foods Inc. The company<br />

operates in forty food categories with 45 major brand names. Some of the leading<br />

brands include Kraft cheese, Philadelphia Cream Cheese, Miracle Whip salad<br />

dressing, Post cereals, Maxwell House coffee, Kool-Aid beverages, Jell-O desserts,<br />

Christie cookies, Nabisco cookies, Peak Frean cookies, Del Monte canned fruits and<br />

vegetables and Milk-Bone pet snacks.<br />

Kraft Canada operates twenty plants and bakeries in Canada and employs 7100.<br />

The Globe and Mail’s <strong>Report</strong> on Business magazine reported that Kraft Canada’s<br />

sales in Canada were $C2.1 billion in 2001.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Pasta/Kraft Dinner Cardboard carton<br />

Peanut Butter Plastic jar<br />

Liquid Salad Dressing Plastic bottle<br />

Viscous Salad Dressing (e.g. mayonnaise) Glass jar<br />

Processed Cheese Plastic film<br />

Cream Cheese Foil wrap with cardboard over carton and<br />

plastic tub<br />

Jams and Jellies Glass jar<br />

Note: most products also packed in bulk for food service<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Brand Country of Origin<br />

Robotic Palletizers ABB Sweden<br />

Conventional Palletizers Priority One Canada<br />

Columbia<br />

USA<br />

Depalletizers Priority One Canada<br />

Case Packers Blue Print<br />

USA<br />

Brenton<br />

USA<br />

Douglas<br />

USA<br />

SMG/Columbia Consulting Group Page 81


Edson<br />

Fallas<br />

Cetra<br />

Schneider<br />

Abal<br />

Case tapers<br />

Labelers Krones<br />

Languth<br />

Liquid fillers Pacific<br />

Pfaudler<br />

Viscous fillers (e.g. cream cheese) Gasti<br />

Waldner<br />

Pacific<br />

Own design<br />

Britain<br />

USA<br />

France<br />

USA<br />

Germany<br />

Germany<br />

USA<br />

Germany<br />

Germany<br />

Germany<br />

USA<br />

Jar cleaners McBrady USA<br />

Decasers ABC USA<br />

Pouch filler Jones USA<br />

Granular filler Jones USA<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Kraft Canada maintains a program of constantly upgrading and adding to its<br />

packaging machinery. Nothing out of the ordinary is planned for the coming year.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Service & Technical Support – In General 1<br />

Service & Technical Support – In Canada 1<br />

Up-to-date Technology* 1<br />

Brand/Supplier Reputation 1<br />

Experience in Our Industry/Industry Sector 1<br />

Previous Experience with the Supplier/Brand 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Costs of Materials and Maintenance 1<br />

Respecting promised delivery dates 1<br />

Potential Operating Cost Savings/Added Value 1 / 2<br />

Price 2<br />

Speed of Delivery/Delivery Wait Period** 2<br />

Availability of Repair Parts 2<br />

Credit Terms – not important; internally finances<br />

0<br />

purchases<br />

* need to be able to tie into computer systems.<br />

**situation specific; becoming better at planning projects so delivery is important<br />

SMG/Columbia Consulting Group Page 82


6. Attitudes Toward Suppliers:<br />

Kraft Canada will buy packaging machinery anywhere the best combination of<br />

equipment features and price can be obtained. With the possible exception of the<br />

Eastern block, there are no countries that it avoids as prospective suppliers.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Good<br />

Canada Good Good Good Good<br />

France Good Good Good Average<br />

Germany Good Good Good Average<br />

Italy Good Good Good Average<br />

Japan Excellent Excellent Excellent Excellent<br />

Switzerland Good Good Good Average<br />

United States Average Average Average Average<br />

Note: Swiss and German suppliers tend to be relatively inflexible.<br />

b. Perception of Pricing by Country:<br />

The country of origin is not a factor in Kraft Canada’s view of packaging machinery<br />

prices. The company puts its requirements out to competitive bid and buys from<br />

wherever it obtains the best combination of price and required machinery attributes.<br />

7. Purchasing Policies and Financial Arrangements<br />

The decision whether to buy direct or through dealers depends on circumstances. In<br />

the past, it has tended to buy direct but is now flexible in this.<br />

Kraft buys both individual pieces of equipment and turnkey situations. Individual<br />

machines are turnkey. The installation is typically carried out by Kraft personnel,<br />

although there have been instances where the company has hired third party<br />

integrators.<br />

The company prepares annual capital purchase plans. Technical specifications are<br />

developed by Engineering who typically makes the purchase decision with significant<br />

input regarding legal and purchase process elements from Procurement. Kraft<br />

utilizes a competitive bidding process.<br />

Payments terms are usually: 30% down payment; 60% on delivery; 10%<br />

performance guarantee.<br />

8. Purchasing Issues<br />

One of the most glaring issues that Kraft experiences is ensuring manufacturers<br />

respect promised delivery dates. Late delivery has implications in regard to<br />

managing cash flow and in shutting down equipment.<br />

SMG/Columbia Consulting Group Page 83


9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Kraft Canada attend PACK EXPO and PACex Toronto. They<br />

also attend industry specific shows such as Food Expo.<br />

10. Contact Information:<br />

Company Name: Kraft Canada Inc.<br />

Contact: Victor Fangor<br />

Position: Project Engineering Manager<br />

Address: 8600 Devonshire Road<br />

Mount Royal, Quebec<br />

H4P 2K9<br />

Telephone: 514-340-2353<br />

Fax: 514-340-2671<br />

E-mail: fangor@kraft.ca<br />

SMG/Columbia Consulting Group Page 84


KRISPY KERNELS INC.<br />

Industry: Food Products<br />

Sub Industry: Snack food nuts and peanuts<br />

Location: Sainte-Foy, Quebec<br />

Size (sales): $C20 million (2001)<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Shrink film equipment, in gas<br />

flush and/or in upgrade of<br />

packaging equipment<br />

Aliments Krispy Kernels is a privately held company founded in 1950. From its<br />

100,000 square foot plant located near Quebec City, the company produces a range<br />

of snack foods for domestic and export markets that includes 200 products and/or<br />

packages. Its products include dried fruits, nuts and peanuts, microwave popcorn,<br />

candies, sunflower seeds, pretzels and snacks. The company has both ISO-9002<br />

and Kosher certifications. In 2001 Human Resources Development Canada<br />

estimated Krispy Kernal’s annual sales were approximately $C20 million and the<br />

company employed a staff of 100.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Nuts, peanuts, sunflower seeds and candies Jars, cans and bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Vertical Filling Machines Hayssen 9 United States 8<br />

Vertical Filling Machines Sandiacre 1 British 1<br />

Vertical Filling Machines Iman-Pack 1 Italian 1<br />

Printers Markem 10 British 2<br />

Volumetric filler Hauser 1 United States 21<br />

Scales Yamato 8 Japan 8<br />

Scales Ishida 2 Japan 1<br />

Capper Calumatic 1 Netherlands 20<br />

Seamer Vacuum closing 2 United States 50<br />

machine<br />

Bucket elevator Frazier & son 20 United States 15<br />

Belt conveyor 5 Canada<br />

Intralox conveyor 14 Canada 10<br />

Metal detector Loma 1 Canada 6<br />

Metal Detector Safeline 4 United States 5<br />

Metal Detector Metalcheck 5 United States 10<br />

Label printer Datamax 1 United States 5<br />

Label printer Prodigy 1 United States 4<br />

Label printer 1 United States 1<br />

SMG/Columbia Consulting Group Page 85


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Krispy Kernels may invest in shrink film equipment, in gas flush equipment and/or in<br />

upgrade of packaging equipment (either new or refurnish present ones). In the<br />

future, improvements will be made to the feeding method of the packaging machine.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Service & Technical Support – In Canada 1<br />

Service & Technical Support – In General 2<br />

Up-to-date Technology 2<br />

Operating Reliability/Accuracy 2<br />

Costs of Materials and Maintenance 2<br />

Availability of Repair Parts 2<br />

Previous Experience with the Supplier/Brand 2<br />

Experience in Our Industry/Industry Sector 3<br />

Brand/Supplier Reputation 4<br />

Credit Terms 5<br />

Speed of Delivery/Delivery Wait Period Depends on<br />

urge of project<br />

Additional comments:<br />

Krispy Kernels believes that this type of answer does not convey typical decision-making<br />

factors:<br />

1- Depending on urgency of project, the lead time can become a factor 1 or it can be a<br />

10.<br />

2- Depending on the use (5 days a week or 1-2 days every second week) of the<br />

equipment, the accuracy and speed become less important.<br />

3- Whether a product involves mass production or a launch trial product can be an<br />

important factor. The size, speed and price can become a factor 1.<br />

4- Service: Is 24hr service on call? Krispy Kernels is a French speaking company<br />

located in the city of Quebec, Quebec province Canada. If the servicing company is<br />

located in California or Vancouver, Washington, this is less appealing than if it is<br />

located in Chicago with service in Montreal or Toronto. It is even better if the<br />

company is able to provide service in French.<br />

5- It is of utmost importance that replacement parts can be obtained in regular<br />

warehouses nearby. Krispy Kernels has a tendency to reject any machinery using<br />

OEM parts. We have found they cost too much in maintenance. The company<br />

prefers a machine that is less up-to-date over new modern equipment with dedicated<br />

OEM parts solely sold by the manufacturer. This can result a no-buy decision.<br />

6- Because Krispy Kernels is located in Canada where the population is much smaller,<br />

set-up and changeover are a very important part in a purchase decision.<br />

SMG/Columbia Consulting Group Page 86


7- Depending on the complexity of the equipment, the expertise needed to support its<br />

operation and/or its maintenance, brand/supplier reputation can become less<br />

relevant, particularly if we have our own service people or not.<br />

8- Accuracy is important as long as it can be achieved within our operation. Its much<br />

more difficult to make bags of 48g soft gummy products weighting 12g a piece than to<br />

pack 200g salted peanuts. Therefore, Krispy Kernels will consider accuracy for a<br />

product that has the highest volume with a long future rather than products that exist<br />

only because of a temporary trend.<br />

9- Previous experience with a supplier can become very positive if the service<br />

experience has been positive and if the expectation is to have a great deal of similar<br />

equipment. This reduces the amount of spare parts required in inventory and helps<br />

improve the expertise of our personnel.<br />

6. Attitudes Toward Suppliers:<br />

The experience of Krispy Kernels with supplier countries has been as follows:<br />

• Positive: Italian, British, Japanese, American, Switzerland, Sweden.<br />

• Negative: Middle East, Russian and other similar countries.<br />

• European countries are considered to offer top technology concerning elimination<br />

of cardboard and decrease of use of plastic as a result of high costs in Europe.<br />

They have developed efficient, accurate, high-speed equipment that is price<br />

competitive to many North American products.<br />

• Japan has proven the quality of their products over the years, although they are<br />

generally expensive.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Excellent Excellent Excellent Good/Average<br />

Canada Excellent Excellent Excellent Good<br />

France Excellent Excellent Excellent ?<br />

Germany Excellent Excellent Excellent Good<br />

Italy Excellent Excellent Excellent Average<br />

Japan Excellent Excellent Excellent Average<br />

Switzerland Excellent Excellent<br />

United States Good Excellent Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Average<br />

Canada Good Prices<br />

France Very Expensive<br />

Germany Very Expensive<br />

Italy Average<br />

Japan Very Expensive<br />

Switzerland Very Expensive<br />

United States Good Prices<br />

SMG/Columbia Consulting Group Page 87


7. Purchasing Policies and Financial Arrangements:<br />

The purchase decision is initiated by either a need or project saving. A demand for<br />

funding (DAF) is then presented to the General Manager who approves or rejects the<br />

purchase. If approved, the DAF goes to the owner who in turn approves or rejects<br />

the project. Once approved, it is Engineering’s role to take all required actions to<br />

meet the total cost of the projects, including purchase of equipment, transportation,<br />

installation and start-up tests. A follow-up cost is maintained throughout the entire<br />

project. We buy either directly or through a distributor depending on the equipment.<br />

We do not have the purchasing power of the very large companies to initiate<br />

purchases for 10 or 20 plants.<br />

Krispy Kernels rarely looks for turnkey operations. The company believes it has<br />

enough expertise to succeed in installing and starting-up equipment on its own with<br />

the supplier. This is far less expensive and costly.<br />

8. Purchasing Issues:<br />

Getting an opportunity to see the equipment in normal operation.<br />

9. Trade Show Attendance:<br />

Trade Shows: Pack Expo and PACex.<br />

10. Specific Interests:<br />

Krispy Kernels is interested in gas flush equipment for jar and cans as well as cap<br />

sealers and seamers.<br />

11. Contact Information:<br />

Company Name: Ailments Krispy Kernels Inc.<br />

Contact: Claude Cameron<br />

Position: Plant Engineer<br />

Address: 2620, rue Watt,<br />

Sainte-Foy, Quebec<br />

G1P 3T5<br />

Telephone: 418-658-1515<br />

Fax: 418-657-5971<br />

Email: clacam@KrispyKernels.com<br />

SMG/Columbia Consulting Group Page 88


MCCAIN FOODS LIMITED<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Potato products, frozen<br />

vegetables, ready-to-serve<br />

meals, juices, desserts<br />

Location: Florenceville, New Brunswick<br />

Size (sales): $C5.3 billion (2001)<br />

Purchasing Potential: $C4-5 million over 3 years<br />

Specific Business<br />

Opportunities:<br />

Robotics (palletizers)<br />

McCain Foods is a major international food producer that has more than 18,000<br />

employees worldwide and about 55 production facilities on six continents. It is the<br />

largest french fry maker in the world and claims to produce nearly one-third of the<br />

world’s french fries.<br />

In addition to french fries and other potato products, McCain Foods (Canada)<br />

produces frozen vegetables, juice and juice concentrates, frozen pizza and pizza<br />

snacks, oven-ready dinners and entrees, waffles, specialty meat products and<br />

desserts. <strong>Canadian</strong> operations employ about 3,300 people, has eleven processing<br />

facilities and accounts for a very large proportion of the total frozen food dollar in<br />

Canada.<br />

The National Post Business magazine reported that McCain Foods Ltd.’s total<br />

revenue for 2001 was $C5.3 billion. Revenue was not reported separately for<br />

<strong>Canadian</strong> operations.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

French Fries Form fill and seal bag; Stand up pouches<br />

Granulated potatoes Gas flush pouches<br />

Juice Cans and Tetrapak (tetrapaks are put in trays and<br />

then individual trays are overwrapped<br />

Pizza Flow wrappers and cartoned; Modifies atmosphere<br />

packaging<br />

Desserts Cartons<br />

Cakes Aluminum foil tins and plastic top crimped on with<br />

label<br />

Frozen juices Fiber cans, metal ends, mira-strap in wrapped trays<br />

SMG/Columbia Consulting Group Page 89


3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

The following packaging machinery would be installed in a typical french fry plant.<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Brand Country of Origin<br />

Scales Ishida<br />

Japan<br />

Yamuto<br />

Japan<br />

Baggers Bosch Netherlands/German<br />

Sandiacre United States<br />

Triangle United States<br />

Hayssen United States<br />

Electronic date coders SmartDate United States<br />

Metal detectors Loma<br />

Britain<br />

Barclay Dexter<br />

Britain<br />

Hi Speed United States<br />

Safeline Britain & others<br />

Fortress<br />

Canada<br />

Case packers, flex bags into box BluePrint<br />

United<br />

Dyna-Pak States/Netherlands<br />

United States<br />

Case erectors Dyna-Pak United States<br />

Wexxar Canada, U.S. &<br />

Australia<br />

Case shakers and sealers BluePrint Netherlands<br />

Date coders FoxJet United States<br />

Cartoning machinery<br />

LANGEN<br />

Canada<br />

Carton closers Klick-Klock Britain, U.S. & Canada<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

McCain purchases approximately six bagging machines or lines every year. (As<br />

examples, the company just installed five baggers in the Portage plant and four in<br />

Grand Falls. Last year it installed six lines in France.) The purchasing potential over<br />

the next three years is $C4 to 5 million.<br />

5. Key Factors in Purchase Decisions:<br />

The following factors have been rated as they were provided in the <strong>PMMI</strong> survey<br />

form. However, the respondent emphasized that the importance of the various<br />

factors are always situation specific.<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Previous Experience with the Supplier/Brand 1<br />

Operating Reliability/Accuracy 1<br />

Up-to-date Technology 1 / 2<br />

Potential Operating Cost Savings/Added Value 2<br />

Brand/Supplier Reputation 2<br />

SMG/Columbia Consulting Group Page 90


Experience in Our Industry/Industry Sector 2<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

2<br />

Price 3*<br />

Service & Technical Support – In General & In<br />

Canada<br />

3**<br />

Availability of Repair Parts 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

Costs of Materials and Maintenance 4<br />

Credit Terms<br />

* McCain emphasized that it does not buy on price.<br />

n/a<br />

** McCain facilities are usually rural so they rely on themselves for service<br />

6. Attitudes Toward Suppliers:<br />

McCain’s attitude toward suppliers is situation and experience specific. In situations<br />

encountered by McCain, they have had positive experience with Japanese,<br />

Netherlands, United States and <strong>Canadian</strong> (specifically Wexxar) suppliers. They did<br />

not identify any negative experiences.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Average Average<br />

Canada Good Good Average Average<br />

France Good Good Average Average<br />

Germany Excellent Good Good Poor<br />

Italy Good Good Average Average<br />

Japan Excellent Excellent Good Average<br />

Sweden Good Good Good Average<br />

United States Excellent Good Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Very Expensive<br />

Canada Good Pricing<br />

France Good Pricing<br />

Germany Excellent Pricing<br />

Italy Average Pricing<br />

Japan Very Expensive<br />

Netherlands Excellent Pricing<br />

Sweden Somewhat Expensive<br />

United States Good Pricing<br />

7. Purchasing Policies and Financial Arrangements:<br />

McCain purchases both through distributors and direct, although large volume<br />

purchases are made direct. Because it has its own engineering staff, it generally<br />

purchases individual pieces of equipment and does not buy turnkey solutions.<br />

SMG/Columbia Consulting Group Page 91


In regard to the packaging machinery purchasing decisions, the Chief Engineer sets<br />

the standards and gets final approval for capital purchases. An ongoing capital<br />

purchasing process is employed. The Company expects an Internal rate of return of<br />

25% or better (although it may be lower for essential replacement equipment.)<br />

8. Purchasing Issues:<br />

In certain areas, have specific problems. These include getting the line up to desired<br />

production speeds, speed of changeover and trying into control systems.<br />

9. Trade Show Attendance:<br />

McCain spreads its attendance around and has different employees attend different<br />

shows. Those attended include Pack Expo, Interpack, the show in Seattle/Portland<br />

and food sector specific shows (e.g. the bakery convention).<br />

10. Specific Interests:<br />

Robotics (Palletizers).<br />

11. Contact Information:<br />

Company Name: McCain Foods Limited<br />

Contact: Larry Derrah<br />

Position: Chief Engineer, Technology<br />

Address: 107 Main Street<br />

Florenceville, New Brunswick<br />

E7L 1B2<br />

Telephone: 506-392-3365<br />

Fax: 506-392-4844<br />

E-mail: ldderrah@mccain.ca<br />

SMG/Columbia Consulting Group Page 92


MCCORMICK CANADA<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Spices, seasonings, dry sauce<br />

mixes<br />

Location: London, Ontario<br />

Size (sales): Not available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Not provided<br />

McCormick Canada is a division of McCormick and Co. of Hunt Valley, Maryland.<br />

The company has been in operation in London, Ontario for approximately 100 years.<br />

2. Main Products Produced and How They Are Packed:<br />

Product<br />

Blended and packaged spices, dry sauce mixes and seasonings<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Average<br />

by Category<br />

Units Origin Age<br />

Labeling machinery 4 U.S., Canada 5-20<br />

Horizontal Form, Fill & Seal Bartelt 7 U.S. 25-40<br />

Filling machinery – dry products; Solbern,<br />

3 U.S. 5-20<br />

All Fill<br />

6 U.S. 5-20<br />

Speedee<br />

4 U.S. 5<br />

Capping, overcapping, lidding, Consolidated 3 U.S. 10-40<br />

sealing machinery;<br />

Kaps-All<br />

3 U.S. 10-20<br />

Premade bag hanging, opening, Paglierani filler 1 Italy 2<br />

weighing, filling and closing/sealing Fischbein heat 4 U.S. 1-5<br />

machinery;<br />

sealers<br />

Phoenix filler 1 Canada 1<br />

Filling machinery – liquid products; 1 U.S. 10<br />

Shrink film and heat sealing<br />

machinery;<br />

4 U.S., Canada 5-30<br />

Inspecting, detecting, and<br />

checkweighting machinery;<br />

Cintex, Loma 10 U.S. 1-10<br />

Palletizing, depalletizing, and pallet<br />

unitizing machinery;<br />

Lantech 1 U.S. 2<br />

Coding, dating, printing, marking, Diagraph,<br />

20 U.S. 1-10<br />

stamping and imprinting machinery; Videojet<br />

Case and tray forming, packing,<br />

unpacking, closing and sealing<br />

machinery;<br />

1 U.S. 5<br />

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4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

McCormick Canada will be upgrading one of its bottling lines in the next 12 months.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Operating Reliability/Accuracy 2<br />

Potential Operating Cost Savings/Added Value 3<br />

Equipment Characteristics & Features (e.g. flexibility, 4<br />

speed, capacity, unique features, etc.)<br />

Price 5<br />

Service & Technical Support – In Canada 5<br />

Up-to-date Technology 6<br />

6. Attitudes Toward Suppliers:<br />

McCormick Canada prefers North American suppliers for their support and service.<br />

The Company is not negative to overseas suppliers, but purchasing offshore would<br />

require something which is otherwise not available in North America (and of<br />

comparable quality and performance)<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Average Average Average Poor<br />

Canada Good Good Good Good<br />

Germany Good Good Good Poor<br />

Italy Average Average Average Poor<br />

United States Good Good Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Excellent Prices<br />

Germany Very Expensive<br />

Italy Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

McCormick Canada does not use financing. Terms are generally 50% down, 40% on<br />

acceptance at manufacturer, 10% on acceptance in our facility.<br />

The Company has used both distributors and direct purchase. The Engineering<br />

Department makes the final purchasing decision. It used both purchased individual<br />

SMG/Columbia Consulting Group Page 94


pieces of equipment and turnkey solutions, depending on the magnitude of the<br />

project.<br />

8. Purchasing Issues:<br />

The major problem experienced in sourcing/obtaining its packaging machinery<br />

requirements stems from the fact that standard designs usually require a number of<br />

modifications to accommodate frequent size and product changeovers.<br />

9. Trade Show Attendance:<br />

Trade shows usually attended include PACK EXPO International and PACex<br />

(Toronto).<br />

10. Contact Information:<br />

Company Name: McCormick Canada<br />

Contact: Ainslie McKinnon<br />

Position: Plant Engineer<br />

Address: 316 Rectory Street<br />

PO Box 5788<br />

London, Ontario<br />

N6A 4Z2<br />

Telephone: 519-432-7311<br />

Fax: 519-673-0035<br />

E-mail: Ainslie_McKinnon@mccormick.com<br />

SMG/Columbia Consulting Group Page 95


MIDWEST FOOD PRODUCTS<br />

Industry: Food Products<br />

Sub Industry: Potato products<br />

Location: Carberry, Manitoba<br />

Size (sales): Not Available<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Ink jet coders VFFS equipment<br />

and palletizing equipment<br />

Midwest Food Products is a joint venture of J. R. Simplot Company and Nestle<br />

Canada Inc., and is managed by Nestle S. A. The factory, which has been in<br />

operation since 1961 and is located in Carberry, Manitoba, produces frozen and<br />

dehydrated specialty potato products. The facility is the largest potato processing<br />

factory in Western Canada, which employs approximately 500 people and processes<br />

17,000 truck loads of potatoes annually.<br />

Midwest actively sells its products throughout the <strong>Canadian</strong> and United States<br />

markets, and occasionally other countries. Its largest contracts are with large quick<br />

service restaurant chains.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Frozen Food Service French Fries Bulk vertical form fill and seal bags in a<br />

corrugated case (4-lb to 6-lb sizes).<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Vertical Form, Fill & Seal Machines Eagle TPII 4 United States 10<br />

Eagle Infinity 2 United States 5<br />

Bosch<br />

1 Germany 2<br />

Triangle<br />

2 United States 1<br />

Automatic Case Erectors COP 8 United States 1 to 15<br />

Automatic Case Fillers Dynpak 8 United States 1 to 15<br />

Metal Detectors Loma<br />

5 Britain 1 to 6<br />

Safe Line<br />

2 United States 8<br />

Fortress<br />

1 United States 1<br />

Coding Markem ink jet 6 United States 8<br />

Markem ribbon<br />

coder<br />

7 United States 2<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Midwest Foods will be looking at a palletising system within the next three years and<br />

possibly new VFFS machines.<br />

SMG/Columbia Consulting Group Page 96


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most Important)<br />

Service & Technical Support – In Canada 1<br />

Price 2<br />

Service & Technical Support – In General 3<br />

Up-to-date Technology 4<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

5<br />

speed, capacity, unique features, etc.)<br />

Costs of Materials and Maintenance 6<br />

Operating Reliability/Accuracy 7<br />

Availability of Repair Parts 8<br />

6. Attitudes Toward Suppliers:<br />

Midwest Foods has had positive experiences with USA suppliers. Negative<br />

experiences have been with Germany and Netherlands due to poor service, prices<br />

and availability of parts in Canada.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Average Average Average Good<br />

Germany Average Good Good Poor<br />

United States Good Good Good Excellent<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Germany Somewhat<br />

Expensive<br />

United States Very Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

Midwest Foods purchases its packaging machinery direct from manufacturers.<br />

Purchase decisions are made by Engineering department/Operations while purchase<br />

planning conducted by Engineering. Considerations for purchasing terms include<br />

performance guarantees and on-time deliveries. Thus far, Midwest Foods has only<br />

purchased replacement equipment individually.<br />

8. Purchasing Issues:<br />

Midwest Foods has experienced problems related to availability of service in Canada<br />

and availability of parts.<br />

9. Trade Show Attendance:<br />

No Trade Shows have been attended, but Midwest would consider the Food<br />

Processing <strong>Machinery</strong> Expo.<br />

SMG/Columbia Consulting Group Page 97


10. Specific Interests:<br />

Ink jet coders and palletizing equipment<br />

11. Contact Information:<br />

Company Name: Midwest Food Products, Nestle Food Service<br />

Contact: Trevlyn Armstrong<br />

Position: Shift Manager<br />

Address: P. O. Box 70<br />

Carberry, Manitoba<br />

R0K 0H0<br />

Telephone: 204-834-2136<br />

Fax: 204-834-3400<br />

Email: trevlyn.armstrong@ca.nestle.com<br />

SMG/Columbia Consulting Group Page 98


NESTLE CANADA INC.<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Multiple categories<br />

Location: North York, Ontario<br />

Size (sales): $C1.6 billion (2001)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Not provided<br />

Nestle Canada is a wholly owned subsidiary of the Swiss food conglomerate, Nestle<br />

S. A. It is one of the largest food companies in Canada with approximately 20,000<br />

employees. The Globe and Mail’s <strong>Report</strong> on Business magazine reported that<br />

Nestle Canada’s 2001 sales to be $C1.6 billion.<br />

Nestle Canada operates in a broad range of food categories, including baby foods,<br />

beverages, chocolates, ice creams, prepared meals, milk products and liquid nutrition<br />

products. Its brands are among the best known in Canada and include Nescafe<br />

coffee, Nestea, Carnation, Stauffers prepared meals, Hagen-Dazs, Aero, After Eight,<br />

Coffee Crisp and Kit Kat.<br />

2. Main Products Produced and How They Are Packed:<br />

Not provided.<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

The following listing of packaging machinery covers one of Nestle Canada’s factories<br />

in Ontario.<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Average<br />

by Category<br />

Units Origin Age<br />

Flow Wrapping SIG<br />

1 Swiss 2<br />

Delta<br />

4 USA 4<br />

Autowrappers 2 UK 20<br />

Vertical FFS Triangle<br />

1 USA 5<br />

Sandiacre<br />

1 UK 3<br />

Robotic <strong>Packaging</strong> Otto Haensel 1<br />

System<br />

Germany 12<br />

Top load Cartoning Schubert 1 Germany 1<br />

Taper Sealers for Cartons Various 12 Canada 10 plus<br />

Overwrappers Marden Edwards 4 UK 6<br />

FA<br />

multiple USA Old<br />

Shrink Wrap Various 4 USA 10 plus<br />

Check Weighers Various multiple USA varies<br />

Box Erection Klik lok 8 USA varies<br />

SMG/Columbia Consulting Group Page 99


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Not provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 2<br />

Equipment Characteristics & Features (e.g. flexibility, 3<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 3<br />

Availability of Repair Parts 4<br />

Speed of Delivery/Delivery Wait Period Depends on<br />

circumstances<br />

Price – generally less important Depends on<br />

circumstances<br />

Experience in Our Industry/Industry Sector We take this for<br />

granted; fewer<br />

suppliers<br />

Costs of Materials and Maintenance It comes down to<br />

availability locally<br />

Credit Terms Not important<br />

6. Attitudes Toward Suppliers:<br />

The attitude toward countries as attractive sources for packaging machinery varies<br />

depending on exchange rates. Nestles Canada generally buys in Euros.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Average<br />

Canada Good Good Good Excellent<br />

Denmark Excellent Excellent Excellent Good<br />

France Good Average Good Good<br />

Germany Good Average Average Good<br />

Italy Average Average Average Average<br />

Netherlands Excellent Good Excellent Average<br />

Switzerland Excellent Excellent Excellent Excellent<br />

United States Good Average Average Good<br />

SMG/Columbia Consulting Group Page 100


. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Good Pricing<br />

Denmark Good Pricing<br />

France Average<br />

Germany Average<br />

Italy Average<br />

Netherlands Good pricing<br />

Switzerland Average<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

Nestle Canada buys both direct and through distributors. Direct is more likely if a<br />

discount is offered, although they do respect distribution arrangements if in place.<br />

The company buys both individual pieces of machinery and turnkey situations. For a<br />

packaging line (such as chocolate bars) it may go to turnkey for the whole line but for<br />

replacement pieces they would buy individually.<br />

The purchase decision is made by a combination of engineering acting with plant<br />

personnel. They can call upon North American technical purchasing if assistance is<br />

needed. Because internal financing is used, credit arrangements are not important.<br />

8. Purchasing Issues:<br />

Because the company has ample internal resources, it does not generally have to<br />

undertake extensive searches for specific types of packaging machinery. The use of<br />

internal resources reduces problems. However, over-promising can be a problem.<br />

9. Trade Show Attendance:<br />

Representatives of Nestle Canada attend Interpack, Pack Expo, and PACex as well<br />

as many sector specific shows.<br />

10. Contact Information:<br />

Company Name: Nestle Canada Inc.<br />

Contact: Bob Curgenven<br />

Position: Corporate Engineering Manager<br />

Address: 1500 Birchmont Road<br />

Scarborough, Ontario<br />

M1P 2G5<br />

Telephone: 416-285-2546<br />

Fax: 416-285-2534<br />

E-mail: Bob.curgenven@ca.nestle.com<br />

SMG/Columbia Consulting Group Page 101


OLIVIERI FOODS<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Pasta, sauces and frozen<br />

entrees<br />

Location: Vancouver<br />

Size (sales): Not Available<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

None Identified<br />

Olivieri Foods Limited is a division of Canada Bread Company Limited (which is in<br />

turn is 73.3% owned by Maple Leaf Foods Inc.). Olivieri is a manufacturer of fresh<br />

pasta, sauces and entrees. Originally established in 1957 in Vancouver, B. C., the<br />

company now has two manufacturing facilities – one in Vancouver and the other in<br />

Hamilton, Ontario. The two facilities produce pasta and sauce for Canada and<br />

recently began distribution into the USA as well. It is estimated that 1.5 million<br />

<strong>Canadian</strong> households consume Olivieri product offerings.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Fresh pasta MAP packs<br />

Fresh and frozen sauces Bags/ bags and sleeves<br />

Single serve frozen entrees Pre-formed trays<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Vertical Filling Machines KeyPack 1 United States 7<br />

Horizontal Form, Fill & Seal Multivac 5 Germany 7<br />

Horizontal Cartoner Langen 2 Canada 7<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Olivieri has no current plans packaging machinery acquisition plans at this time.<br />

SMG/Columbia Consulting Group Page 102


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Equipment Characteristics & Features (e.g.<br />

1<br />

flexibility, speed, capacity, unique features, etc.)<br />

Quality/Reliability/Durability 2<br />

Price 3<br />

Service & Technical Support – In Canada 4<br />

Speed of Delivery/Delivery Wait Period 4<br />

Operating Reliability/Accuracy 5<br />

Availability of Repair Parts 6<br />

Costs of Materials and Maintenance 7<br />

Potential Operating Cost Savings/Added Value 8<br />

Experience in Our Industry/Industry Sector 9<br />

Previous Experience with the Supplier/Brand 10<br />

Brand/Supplier Reputation 11<br />

Up-to-date Technology 12<br />

Service & Technical Support – In General 13<br />

Credit Terms 14<br />

6. Attitudes Toward Suppliers:<br />

Olivier has had positive experiences purchasing good equipment from United States<br />

and German suppliers in the past. No negative experiences with countries were<br />

reported.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Germany Excellent Excellent Excellent Good<br />

United States Excellent Excellent Excellent Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Germany Somewhat Expensive<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

Olivieri buys its packaging machinery direct. Purchasing and purchase planning is<br />

done by either Operations Managers or Corporate Engineering. Financing is usually<br />

cash. Typical terms would be 45 after receipt of invoice. Down payment requirements<br />

are not normally an issue. Olivieri pursues both turnkey and individual equipment<br />

solutions, depending on the circumstances of the need.<br />

8. Purchasing Issues:<br />

Finding a central source of data on different companies products.<br />

SMG/Columbia Consulting Group Page 103


9. Trade Show Attendance/Trade Publication Information:<br />

Trade shows: PACK EXPO.<br />

Publications: <strong>Canadian</strong> <strong>Packaging</strong><br />

10. Contact Information:<br />

Company Name: Canada Bread – Olivieri Foods Division<br />

Contact: Tom Cobden<br />

Position: Operations Manager<br />

Address: 1631 Derwent Way<br />

Delta, British Columbia<br />

V3M 6K8<br />

Telephone: 604-525-2278<br />

Fax: 604-525-8207<br />

Email: cobdenTO@CanadaBread.ca<br />

SMG/Columbia Consulting Group Page 104


ROGERS SUGAR<br />

Industry: Food Products<br />

Sub Industry: Sugar<br />

Location: Vancouver<br />

Size (sales): $C163 million (2002)<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Open-mouth type 20/40 kg<br />

bagging equipment<br />

Rogers Sugar is the leading refiner, processor, distributor and marketer of sugar<br />

products in Western Canada. As the sole sugar processor in Western Canada,<br />

Rogers supplies over 90% of the demand for refined sugar in this area. Rogers has<br />

been in the sugar business since 1890. The Company has two sugar processing<br />

facilities, a cane sugar refinery in Vancouver, British Columbia and a sugar beet<br />

processing facility in Taber, Alberta. The Company's sugar products are marketed<br />

primarily under the "Rogers" trade name, and include granulated, icing, cube, yellow<br />

and brown sugars, liquid sugars and speciality sugars and syrups.<br />

Rogers generated revenue of $C163 million in fiscal 2002. If the results of wholly<br />

owned Lantic Sugar Limited are included, combined revenue amounted to $C309<br />

million.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

White sugar Paper bags<br />

Soft sugars Polythene bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of<br />

By Category<br />

Units Origin<br />

Premade bag hanging, opening, weighing, Fawema<br />

1 Germany<br />

filling and closing/sealing machinery;<br />

Bottling line machinery<br />

Date coders<br />

Bonar<br />

1<br />

Filling (dry products) St. Regis<br />

1<br />

Thayer<br />

1<br />

Form/fill/seal machinery – vertical Bosch 3 Germany<br />

Metal detectors Thermo<br />

Ramsey<br />

Palletizing, depalletizing, and pallet unitizing<br />

machinery<br />

Alvey 3<br />

SMG/Columbia Consulting Group Page 105


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Plan to replace valve-pack type with open-mouth type 20/40 kg bagging equipment<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Potential Operating Cost Savings/Added Value 1<br />

Quality/Reliability/Durability 2<br />

Price 3<br />

Service & Technical Support – In Canada 4<br />

Operating Reliability/Accuracy 5<br />

Costs of Materials and Maintenance 6<br />

Previous Experience with the Supplier/Brand 7<br />

Up-to-date Technology 8<br />

Experience in Our Industry/Industry Sector 9<br />

Equipment Characteristics & Features (e.g.<br />

10<br />

flexibility, speed, capacity, unique features, etc.)<br />

Availability of Repair Parts 11<br />

Brand/Supplier Reputation 12<br />

Speed of Delivery/Delivery Wait Period 13<br />

6. Attitudes Toward Suppliers:<br />

Rogers has had positive experiences with the following countries: Germany, United<br />

States, Canada as they have experience operating equipment. There are no<br />

countries that Rogers reports having negative experiences.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Average Average Good Good<br />

Germany Good Good Good Poor<br />

United States Average Average Good Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Average<br />

Germany Expensive<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

All purchases are bought direct and decisions are made by the Vice President,<br />

Operations. Planning is via the Engineering department and all financing comes from<br />

Rogers income. Rogers looks for turnkey solutions for supply and installation, while<br />

separate preparation is required for civil/structural equipment.<br />

SMG/Columbia Consulting Group Page 106


8. Purchasing Issues:<br />

A purchasing issue Rogers may encounter would be the justification of additional<br />

expenditure when existing equipment is perfectly functional.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

NWFPA – Seattle<br />

10. Contact Information:<br />

Company Name: Rogers Sugar<br />

Contact: George Lau<br />

Position: Project Engineer<br />

Address: 123 Rogers Street<br />

Vancouver, BC<br />

V6B 3N2<br />

Telephone: 604-258-4338<br />

Fax: 604-253-1610<br />

Email: glau@rogerssugar.ca<br />

SMG/Columbia Consulting Group Page 107


SAPUTO INC.<br />

Industry: Food Products<br />

Sub Industry: Dairy Products, Cheese, Baked<br />

Goods<br />

Location: Saint-Leonard, Quebec<br />

Size (sales): $C2.2 billion (2003)<br />

Purchasing Potential: Uncertain at this time<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Case packaging and vacuum<br />

packaging<br />

Saputo is the largest dairy processor in Canada and one of the leading cheese<br />

manufacturers in North America. It makes Italian and European-style cheeses for<br />

sale to retail, food service and industrial customers in Canada and the United States<br />

(major brands include Armstrong, Frigo and Stella). Saputo also produces fluid milk,<br />

cultured dairy products and bakery products (Vachon-brand snack cakes).<br />

The Company has 46 plants in North America (17 cheese plants and 14 other plants<br />

in Canada) and 7,000 employees (2,000 in Canada). Saputo’s total revenue in fiscal<br />

2003 was $C3.4 billion ($C2.2 billion in Canada).<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Cheese single serving consumer size (40<br />

g to 40 lb.) Food service sizes:<br />

– variety of packs, Thermoform<br />

Consumer bag<br />

Overwrap<br />

Feta, Cottage, Ricotta Plastic Tubs<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Brand<br />

Estimate<br />

d<br />

No. of<br />

Units<br />

3<br />

3<br />

4<br />

6<br />

4<br />

1<br />

Country of<br />

Origin<br />

SMG/Columbia Consulting Group Page 108<br />

Estimate<br />

d<br />

Average<br />

Age<br />

8 to 10<br />

8 to 10<br />

3 to 8<br />

Vertical form fill and seal Hayssen<br />

United States<br />

Triangle<br />

United States<br />

Horizontal form fill and seal Hayssen<br />

United States<br />

Prime Machine<br />

United States 3<br />

Overwrappers Doboy<br />

United States 5<br />

Rose Forgrov<br />

Britain<br />

8<br />

Palletizer Fanuc 1 Germany 4<br />

Case packer BluePrint<br />

Automation<br />

1 United States 2<br />

Note: The above equipment listing is for a single plant.


4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Saputo is constantly upgrading its packaging machinery. It is presently intensively<br />

examining case packaging and vacuum packaging.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Operating Reliability/Accuracy 1<br />

Service & Technical Support – In General 2<br />

Price 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

Brand/Supplier Reputation 5<br />

6. Attitudes Toward Suppliers:<br />

Saputo has no real preference in regard to country of origin of the packaging<br />

machinery it purchases. The specific decision is based on circumstances.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good/Excellent Excellent Average Average<br />

Canada Excellent Excellent Excellent Excellent<br />

Germany Excellent Excellent Excellent Average/Poor<br />

Italy Excellent Excellent Excellent Average/Poor<br />

Japan Excellent Excellent Excellent Excellent<br />

Switzerland Excellent Excellent Excellent Average/Poor<br />

United States Excellent Excellent Excellent Excellent<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Good Pricing<br />

Canada Somewhat Expensive<br />

Germany Very Expensive<br />

Italy Average<br />

Japan Average<br />

Switzerland Average<br />

United States Average<br />

7. Purchasing Policies and Financial Arrangements:<br />

Saputo makes its packaging machinery purchase decisions on a team basis with<br />

input provided by individual project managers. This is built into the annual capital<br />

planning process.<br />

The Company employs a tendering process if there are options available and<br />

attempts to obtain a payment discount. It uses a 10% performance holdback based.<br />

SMG/Columbia Consulting Group Page 109


Saputo attempts to buy direct from the manufacturer as much as possible. It buys<br />

both individual pieces of packaging machinery and turnkey solutions. The route<br />

selected depends on the complexity and whether suppliers are available to do<br />

turnkey.<br />

8. Purchasing Issues:<br />

Saputo does not experience any major problems in sourcing and obtaining its<br />

packaging machinery requirements.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Saputo employees attend PACK EXPO, Food Expo, PACex and dairy Field. They<br />

would like to attend Interpack.<br />

10. Specific Interests:<br />

Case packaging and vacuum packaging.<br />

11. Contact Information:<br />

Company Name: Saputo Inc.<br />

Contact: Raymond Geddes<br />

Position: Project Manager<br />

Address: 6869 Metropolitain East<br />

St.-Leonard, Quebec<br />

H1P 1X8<br />

Telephone: 514-328-3366<br />

Fax: 514-328-3394<br />

E-mail: Raymond.geddes@saputo.com<br />

SMG/Columbia Consulting Group Page 110


SCHNEIDER FOODS<br />

Industry: Foods Products<br />

Sub Industry: Processed meats<br />

Location: Kitchener, Ontario<br />

Size (sales): $C1.06 billion<br />

Purchasing Potential: Not available<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

- Horizontal Form Fill Seal<br />

- Vertical Form Fill Seal<br />

- Tray Sealers with Map/Cap<br />

- Automation with greater flexibility<br />

J. M. Schneider Foods, one of the largest processed meat manufacturers in Canada,<br />

is a wholly owned subsidiary of Smithfield Foods, Inc. (As this report was being<br />

finalized it was announced that Maple Leaf Foods had purchased J. M. Schneider).<br />

The company produces more than 1000 branded and private-label grocery and<br />

processed meat products, and holds the largest market share in Canada in the hot<br />

dog, lunch meat, frozen entree and premium ham categories.<br />

Schneider Foods maintains a work force in excess of 3500 employees in fifteen<br />

manufacturing locations across Canada (not including a number of distribution<br />

facilities and sales offices.) The company’s gross sales in 2002 were $C1.06 billion<br />

and total volume was 518 million pounds.<br />

2. Main Products Produced and How They Are Packed:<br />

Schneider Foods’ main processed meat products include luncheon meats, hams,<br />

sausages, hot dogs, and value-added poultry in both retail and larger food service<br />

formats.<br />

Most products are vacuum packaged, or modified atmosphere packaged. A lesser<br />

amount is sold frozen in a variety of packaging formats.<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Average Age<br />

by Category<br />

Units Origin<br />

Pre-made bag equipment Multivac 1 Germany 5<br />

Lid & tray sealers Ross<br />

1 USA<br />

8<br />

Multivac<br />

2 Germany 2 & 6<br />

Carton forming/tape Belcore 10+ USA 1 to 6<br />

Coding, marking, Print Imaje<br />

10+ France 1 to 7<br />

Bellmark<br />

25+ USA 1 to 10<br />

Markem<br />

6 USA 5 to 10<br />

Conveying & feeding Allegro 10+ Canada 1 to 10<br />

Filling machine – liquid Hinds Bock 2 USA 1 to 2<br />

SMG/Columbia Consulting Group Page 111


Horizontal form, fill & seal Multivac<br />

Curwood<br />

Cryovac<br />

30+<br />

4<br />

4<br />

Germany<br />

USA<br />

Japan<br />

1 to 20<br />

1 to 15<br />

8 to 15<br />

Vertical form, fill & seal Cryovac 1 USA 3 to 7<br />

Inspect, checkweigh Loma 20+ England 1 to 15<br />

Labeling M+R<br />

6 Germany 4 to 6<br />

Accuply<br />

15+ USA 2 to 10<br />

Shrink film machines PFM<br />

6 Italy<br />

1 to 6<br />

Doboy<br />

2 USA 5 to 8<br />

Shanklin<br />

6 USA 1 to 10<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Future packaging equipment acquisitions will likely include more:<br />

- Horizontal form, fill & seal<br />

- Vertical form, fill & seal<br />

- Tray sealers with map/cap<br />

- Automation with greater flexibility<br />

5. Key Factors in Purchase Decisions:<br />

The factors that Schneiders considers in combination is selecting machinery are<br />

function, safety, sanitation, maintainability and cost.<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Operating Reliability/Accuracy 1<br />

Sanitation 1<br />

Safety 1<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 2<br />

Brand/Supplier Reputation 2<br />

Availability of Repair Parts 2<br />

Up-to-date Technology 3<br />

Equipment Characteristics & Features (e.g. flexibility, 3<br />

speed, capacity, unique features, etc.)<br />

Costs of Materials and Maintenance 3<br />

Price 4<br />

Experience in Our Industry/Industry Sector 4<br />

Previous Experience with the Supplier/Brand 4<br />

Speed of Delivery/Delivery Wait Period 4<br />

Credit Terms 5<br />

6. Attitudes Toward Suppliers:<br />

Schneiders holds the most positive attitude toward German and American packaging<br />

machinery suppliers. It has found that they build excellent quality machines and they<br />

SMG/Columbia Consulting Group Page 112


have well-established service networks. Service and function take priority over capital<br />

cost in the purchasing decision.<br />

Schneiders avoids countries that have not invested in supporting after-sale issues.<br />

For example, it has generally been found that Japanese suppliers usually have nice<br />

equipment at the trade shows, however they provide poor service in Northern U.S. or<br />

Canada.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Average Average Average Good<br />

France Average Average Average Average<br />

Germany Excellent Excellent Excellent Good<br />

Italy Good Good Excellent Average<br />

Japan Average Average Good Very Poor<br />

United States Good Good Excellent Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Good Prices<br />

France Average<br />

Germany Somewhat Expensive<br />

Italy Average<br />

Japan Somewhat Expensive<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

Schneiders always prefers to buy equipment directly from the OEM. Normally it<br />

acquires individual pieces of equipment and creates its own production line to suit its<br />

ROI requirements. Schneiders has found turnkey to be reasonably expensive and it<br />

generally takes longer than in-house solutions.<br />

The decision process to purchase a machine to address a specific need consists of a<br />

cross-functional team decision. The decision to purchase a particular make or model<br />

is made by senior engineering staff and production management.<br />

The Company pays cash, normally with 30 – 30 – 30 – 10% terms.<br />

SMG/Columbia Consulting Group Page 113


8. Purchasing Issues:<br />

In regard to main problems experienced sourcing/obtaining required packaging<br />

machinery:<br />

- Delivery times are never soon enough to suit the needs of the Company’s<br />

marketing managers;<br />

- The balance of equipment flexibility vs. the low cost benefits of automation are<br />

always a challenge when designing a packaging line;<br />

- Schneider usually looks for a one-year payback on new equipment.<br />

- The high exchange rate for the U.S. dollar also presents a significant challenge.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Schneiders currently attend the following trade shows:<br />

- <strong>PMMI</strong> PACK EXPO International<br />

- American Meat Institute show in Chicago<br />

- PACex in Toronto<br />

- Interpack in Germany<br />

They would also like to attend the bakery show.<br />

Trade journals normally read include:<br />

- <strong>Canadian</strong> <strong>Packaging</strong><br />

- <strong>Packaging</strong> Digest<br />

- Meat <strong>Packaging</strong> and Technology<br />

- Meat processing<br />

10. Specific Interests:<br />

Areas in which Schneiders is interested in receiving information include:<br />

- Cook-in retail packaging<br />

- Food snack packs that look ‘cool’ and are fun for kids and teens<br />

- Food kits<br />

11. Contact Information:<br />

Company Name: Schneider Foods<br />

Contact: Paul Bartosek<br />

Position: Senior Project Engineer<br />

Address: 321 Courtland Avenue East<br />

Kitchener, Ontario<br />

N2G 3X8<br />

Telephone: 519-741-5000<br />

Fax: 519-749-7411<br />

E-mail: pbartosek@schneiderfoods.ca<br />

SMG/Columbia Consulting Group Page 114


SMUCKER (CANADA) INC.<br />

Industry: Food products<br />

Sub Industry: Jams, jellies, fruit fillings<br />

Location: Ste-Marie, Beauce, Quebec<br />

Size (sales): Wholly owned subsidiary of U.S.<br />

company, sales not reported separately<br />

Purchasing Not provided<br />

Potential:<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Not provided<br />

J. M Smucker (Canada) Inc is part of the international division of The J. M. Smucker<br />

Company (the head office is located in Orrville, Ohio). The Company operates a<br />

single plant in Canada located in Ste-Marie, Beauce, Québec with approximately 150<br />

employees. Smucker is a leading producer of jams and jellies in Canada with a<br />

range of brands, including Smucker’s, Double-Fruit, Good Morning, Grenache and<br />

Map-O-Spread.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Jams & jellies Glass jars, pails, drums & individual portions<br />

Carmel spread Plastic tubs (cylindrical & taper), PET<br />

containers, pails & drums<br />

Fruit filling Pails & drums<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

By Category<br />

Portion Control Line<br />

Horizontal Form, Fill & Seal<br />

HASSIA<br />

Brand No. of<br />

Units<br />

Country of<br />

Origin<br />

SMG/Columbia Consulting Group Page 115<br />

Average<br />

Age<br />

1 Germany Confidential<br />

Case erector Wepackit 1 Canada 12<br />

Case Sealer Wepackit 1 Canada 12<br />

Tray Erector Sprinter 1 USA 20<br />

Case Ink Jet Printer Marsh 1 USA 8<br />

Case Packer Wepackit 1 Canada 12<br />

Palletizer FMC 1 USA 12<br />

Jar Line<br />

Case ink jet Printer Marsh 1 USA 8<br />

Ink jet Printer Imaje 2 France 8<br />

Shrink Film PMI 1 USA 3<br />

Depallettizer Priority One 1 Canada 3<br />

Vision System Emhart Glass 1 USA 0<br />

Filler Elmar 1 USA 22


Pasteurizer I & H 1 USA 7<br />

Labeler (Rondella) Krones 1 Canada 10<br />

Labeler (Starmatic) Krones 1 USA 15<br />

Tray Packer Vantage Pak 1 USA 3<br />

Palletizer Newtec 1 USA 7<br />

Capper White Cap 1 USA 25<br />

Caramel <strong>Packaging</strong> Line<br />

Filler Autoprod 1 Germany 15<br />

Labeler (Canmatic) Krones 1 USA 10<br />

Case Packer Wepackit 1 Canada 10<br />

Filler Anderson 1 USA 20<br />

Ink Jet Printer Imaje 1 France 8<br />

Lip Capper Mecnov 1 Canada 8<br />

Case Erector Wepackit 1 Canada 10<br />

Case Sealer Wepackit 1 Canada 10<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Studying a project to modify the Caramel Spread <strong>Packaging</strong> Line, other projects are<br />

on process side.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Service & Technical Support – In General 2<br />

Up-to-date Technology 2<br />

Previous Experience with the Supplier/Brand 2<br />

Costs of Materials and Maintenance 2<br />

Availability of Repair Parts 2<br />

Service & Technical Support – In Canada 3<br />

Brand/Supplier Reputation 3<br />

Speed of Delivery/Delivery Wait Period 3<br />

Experience in Our Industry/Industry Sector 4<br />

6. Attitudes Toward Suppliers:<br />

Because it has found their packaging machinery to be more reliable and of good<br />

construction, Smucker has positive attitudes towards products from Germany, Italy<br />

and the USA.<br />

Because of poor support, it has less positive attitudes toward packaging machinery<br />

from Asia, South America and Mexico.<br />

SMG/Columbia Consulting Group Page 116


a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Excellent Very Poor<br />

Canada Good Good Good Good<br />

France Good Good Good Poor<br />

Germany Excellent Excellent Excellent Average<br />

Italy Excellent Excellent Excellent Average<br />

Japan Average Good Good Very poor<br />

United States Excellent Excellent Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Good Prices<br />

France Somewhat Expensive<br />

Germany Very expensive<br />

Italy Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Smuckers buys directly from suppliers using very specific specifications regarding the<br />

desired performance of the equipment. The Company does not utilize supplier<br />

financing.<br />

In regard to the use of purchasing turnkey solutions versus acquiring individual<br />

pieces of machinery, the choice depends on the complexity of the project. The<br />

company structures its contracts to ensure that responsibility for the equipment’s<br />

performance rests with the supplier. For example, if it purchases a conveying system<br />

to supply jars from one machine to another, the conveyor and the controls would be<br />

in the same contract.<br />

8. Purchasing Issues:<br />

The major problem Smucker experiences in its packaging machinery acquisitions is<br />

obtaining the desired performance quickly.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Smuckers attend each PACK EXPO International and are<br />

considering attending PACK EXPO Las Vegas.<br />

10. Specific Interests:<br />

New concepts in packaging.<br />

SMG/Columbia Consulting Group Page 117


11. Contact Information:<br />

Company Name: J. M. Smucker (Canada) Ltd.<br />

Contact: Jacques St-Pierre<br />

Position: Engineering and Maintenance Manager<br />

Address: 883 Notre-Dame Nord<br />

Ste-Marie, Beauce<br />

Quebec<br />

G6E 3B2<br />

Telephone: 418-387-5454<br />

Fax: 418-387-1509<br />

E-mail: jacques.stpierre@jmsmucker.com<br />

SMG/Columbia Consulting Group Page 118


SEAFORTH CREAMERY INC.<br />

Industry: Food Products<br />

Sub Industry: Salad dressings, mayonnaise<br />

and margarine<br />

Location: Oakville, Ontario<br />

Size (sales): Not available<br />

Purchasing Potential: Not provided but some new<br />

capital equipment will be<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

acquired during the next 3 years<br />

Bottling line equipment<br />

Seaforth Creamery is a producer and contract packager of salad dressings,<br />

mayonnaise and margarine under more than 30 private label brands. Based in<br />

Oakville, Ontario, this <strong>Canadian</strong> company operates two facilities producing its unique<br />

dressings and condiments.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Salad dressings, mayonnaise and margarine Various package sizes, bottles and containers<br />

in glass and PET<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

No information provided.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Seaforth will be looking at additional bottling line equipment in the next 3 years.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Service & Technical Support – In General 1<br />

Experience in Our Industry/Industry Sector 1<br />

Equipment Characteristics & Features (e.g.<br />

1<br />

flexibility, speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Potential Operating Cost Savings/Added Value 2<br />

Costs of Materials and Maintenance 2<br />

Availability of Repair Parts 2<br />

Up-to-date Technology 2<br />

Brand/Supplier Reputation 2<br />

SMG/Columbia Consulting Group Page 119


Price 3<br />

Service & Technical Support – In Canada 3<br />

Previous Experience with the Supplier/Brand 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

Credit Terms 4<br />

6. Attitudes Toward Suppliers:<br />

Seaforth reported problems with Italian suppliers based largely on taking August off<br />

for vacation – service/parts support became problematic.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Germany Excellent Excellent Excellent Excellent<br />

Italy Average Average Average Very Poor<br />

b. Perception of Pricing by Country:<br />

Not provided.<br />

7. Purchasing Policies and Financial Arrangements:<br />

Once a need or opportunity is identified, a capital project is documented and<br />

circulated to the senior management group for approval, then is fit into the annual<br />

capital budget. Seaforth also looks for a multi-departmental sign-off for<br />

appropriateness and functionality of the prospective new equipment. The company<br />

typically expects deposit/on delivery/net 30 terms on large equipment and selffinance<br />

the cost. Typically, Seaforth manages its own integration of equipment.<br />

8. Purchasing Issues:<br />

No issues identified.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

PACK EXPO every couple of years<br />

Plant <strong>Canadian</strong> <strong>Packaging</strong><br />

10. Contact Information:<br />

Company Name: Seaforth Creamery Inc.<br />

Contact: Derek Hill<br />

Position: Plant Manager – Seaforth<br />

Address: 151 Main St<br />

Seaforth, ON N0K 1W0<br />

Telephone: 519-527-0610<br />

Fax: 519-527-0200<br />

Email: dhill@seacream.com<br />

SMG/Columbia Consulting Group Page 120


TROPHY FOODS INC.<br />

1. Company Description:<br />

Industry: Food Products<br />

Sub Industry: Snack foods nuts and peanuts<br />

and candies<br />

Location: Mississauga, Ontario<br />

Size (sales): Not Available<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

Automation<br />

Trophy Foods is a thirty-six year old private company that manufacturers and<br />

distributes snack and baking products to retail and foodservice customers across<br />

Canada. The product assortment includes nuts, dried fruits, grains and candies, in<br />

both packaged and bulk formats.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Tray Candy 250 gram to 900 gram sizes<br />

Coated Peanuts 56 gram snack packs to 320 grams<br />

Puffed Snacks 60 gram to 1 pound packs<br />

Coated pop corns 140 gram to 800 gram sizes<br />

Party mix 400 gram to 1 pound sizes<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Vertical Weighing <strong>Packaging</strong><br />

Brand No. of Country of Origin Average<br />

Units<br />

Age<br />

HAYSSEN<br />

YAMOTO<br />

6 U S/Japan 10 – 15<br />

Form Fill and Seal Hayssen 6 United States 10 – 15<br />

Jar Line Cap Sealer Enercon 1 United States 10<br />

Can Cap Fixer Metal Box 2 Britain 12 – 15<br />

Labeler Matter Burt 1 United States 7<br />

Box Maker Blissmatic SWF 1 United States 15<br />

Metal Detector Metal Check 2 Britain 12 – 15<br />

Shrink Pack Sealer Wrap-O-matic 2 Canada 10<br />

Shrink Pack Sealer Shanklin Shrink 2 Canada 10<br />

Shrink Pack Sealer Mackenzie 1 Canada 12<br />

Tray Packing Machine MultiScaletrix 1 Canada 13 - 15<br />

Metal Detector 1 Canada 15<br />

Bag <strong>Packaging</strong> Machine Triangle <strong>Packaging</strong> 1 United States 11 - 13<br />

Box Taping Machine Supertape 3 Netherlands 10 - 12<br />

<strong>Packaging</strong> Machine<br />

WRIGHT<br />

MACHINERY<br />

1 United States 12 - 15<br />

SMG/Columbia Consulting Group Page 121


<strong>Packaging</strong> Machine Rovema 1 Britain 15 - 18<br />

Weighing Scale <strong>Packaging</strong> Paxall Parsons 1 United States 15<br />

Bucket Elevator 1 Canada 15 - 20<br />

Jar Line Hansen <strong>Machinery</strong> 1 Canada 12 – 15<br />

Conveyor<br />

MORRISON<br />

EVERIT<br />

1 Canada 12 – 15<br />

Vibrating Conveyor LMC 1 United States 11<br />

Walnut Salting Commercial Manu 1 Canada 10 – 12<br />

Bucket Elevator Tip Freck 1 Canada 15<br />

Jar Line Cap Fixer The New Resina 1 Canada 15<br />

Jar Filler Houser <strong>Machinery</strong> 1 Canada 12 - 15<br />

Metal Detector Phanthan 2 Canada 15<br />

Coder Dependable 3 Canada 10<br />

Weighing Machine Mix Systems 1 Canada 12<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Not provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Operating Reliability/Accuracy 1<br />

Price 2<br />

Potential Operating Cost Savings/Added Value 2<br />

Up-to-date Technology 2<br />

Previous Experience with the Supplier/Brand 2<br />

Equipment Characteristics & Features (e.g. 2<br />

flexibility, speed, capacity, unique features, etc.)<br />

Speed of Delivery/Delivery Wait Period 2<br />

Costs of Materials and Maintenance 2<br />

Availability of Repair Parts 2<br />

Service & Technical Support – In General 3<br />

Service & Technical Support – In Canada 3<br />

BRAND/SUPPLIER REPUTATION<br />

3<br />

Credit Terms 3<br />

6. Attitudes Toward Suppliers:<br />

Trophy has the most positive attitude towards United States manufacturers because<br />

it has found it easier to get spare parts from them and easier to communicate with<br />

them and it is easier to view new, updated machinery.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Good<br />

SMG/Columbia Consulting Group Page 122


Canada Good Good Good Excellent<br />

Germany Good Good Average Good<br />

Italy Average Average Average Average<br />

Japan Excellent Excellent Excellent Good<br />

United States Good Good Good Excellent<br />

SMG/Columbia Consulting Group Page 123


. Perception of Pricing by Country:<br />

Country Price<br />

Britain Good Prices<br />

Canada Excellent Prices<br />

Germany Good Prices<br />

Italy Good Prices<br />

Japan Good Prices<br />

United States Excellent Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Not provided.<br />

8. Purchasing Issues:<br />

None reported.<br />

9. Trade Show Attendance:<br />

Not provided.<br />

10. Specific Interests:<br />

Automation<br />

11. Contact Information:<br />

Company Name: Trophy Foods Inc.<br />

Contact: Ali Musa<br />

Position: Team Lead Planning<br />

Address: 71 Admiral Road<br />

Mississauga, Ontario<br />

L5T 2L1<br />

Telephone: 905-670-8050<br />

Fax: 905-670-4256<br />

E-mail:<br />

SMG/Columbia Consulting Group Page 124


VOORTMAN COOKIES LIMITED<br />

Industry: Food Products<br />

Sub Industry: Baking Products – Cookies<br />

Location: Burlington, Ontario<br />

Size (sales): Private Company; sales figures<br />

not available<br />

Purchasing Potential: Unknown at this time<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

Case packing, Tray loading,<br />

Vertical form fill seal.<br />

Voortman Cookies was started by two brothers in 1951 and the company is still<br />

owned by the Voortman family. Its 250,000 square foot plant located in Burlington,<br />

Ontario is staffed by 400 employees. The Company produces 120 different cookie<br />

styles based on 40 distinct varieties. Production exceeds 30,000 tons of cookies<br />

annually.<br />

2. Main Products Produced and How They Are Packed:<br />

Cookies<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Product <strong>Packaging</strong><br />

- Tray loaded & overwrapped<br />

- Over wrapped without trays (e.g. wafers)<br />

- Bulk pack<br />

- Tubs<br />

- Clamshells<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Average<br />

by Category<br />

Units Origin Age<br />

Horizontal wrapper Doboy<br />

6 USA<br />

7<br />

Fuigi<br />

1 Japan<br />

24<br />

SIG<br />

2 Switzerland 1<br />

Tevopharm<br />

1 Netherlands 10<br />

Tray loading system Demaurex<br />

1 Switzerland 5<br />

Machine Builders 1 USA<br />

8<br />

Tamper evident bander Axon 1 USA 5<br />

Coding – hot stamp Markem 8 UK 8<br />

Coding – ink jet Dalemark<br />

16 USA<br />

8<br />

Domino<br />

1 USA<br />

1<br />

Linear scale WeighPack 1 Canada 9<br />

Checkweigher Hi Speed<br />

2 USA<br />

8<br />

Loma<br />

7 USA<br />

7<br />

Metal detector Lock<br />

1 UK<br />

Loma<br />

12 USA<br />

157<br />

SMG/Columbia Consulting Group Page 125


Labeling machinery Combina<br />

Label Systems<br />

Labeling<br />

Technologies<br />

SMG/Columbia Consulting Group Page 126<br />

2<br />

5<br />

7<br />

Germany<br />

Canada<br />

Canada<br />

Bagger Formost 1 USA 4<br />

Palletizer Mathews<br />

2 Canada 18<br />

Mattcon<br />

1 Canada<br />

1<br />

Shrink wrap Shanklin 1 USA 8<br />

Tape machine 3M 10 USA 10<br />

Feeding system SIG 1 UK 6<br />

Tray loading system Machine Builders 1 USA 8<br />

Cartoner Langen 1 Canada 12<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Acquisition plans include:<br />

• Case packing<br />

• Tray loading<br />

• Vertical form fill seal<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Potential Operating Cost Savings/Added Value 1<br />

Brand/Supplier Reputation 1<br />

Experience in Our Industry/Industry Sector 1<br />

Up-to-date Technology 2<br />

Equipment Characteristics & Features (e.g. flexibility, 2<br />

speed, capacity, unique features, etc.)<br />

Quality/Reliability/Durability 3<br />

Operating Reliability/Accuracy 3<br />

Price 4<br />

Service & Technical Support – In General 4<br />

Previous Experience with the Supplier/Brand 4<br />

Service & Technical Support – In Canada 5<br />

Speed of Delivery/Delivery Wait Period 5<br />

20<br />

8<br />

5


6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Excellent Good Average<br />

Canada Average Average Average Average<br />

Germany Good Excellent Good<br />

Netherlands Average Good Average Poor<br />

Switzerland Good Excellent Good Average<br />

United States Average Average Average Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Good Prices<br />

Germany Somewhat Expensive<br />

Netherlands Average Prices<br />

Switzerland Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Voortman buys its packaging machinery direct from manufacturers. It usually buys<br />

individual pieces rather than turnkey solutions.<br />

The Company prepares capital budgets one year in advance for large items and buys<br />

on an as-required basis for smaller items. Purchases are self-financed so financing<br />

is not required.<br />

8. Purchasing Issues:<br />

Space constraint is probably the major problem in obtaining required packaging<br />

machinery.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Voortman currently attend the following trade shows:<br />

- <strong>PMMI</strong> Pack Expo in Chicago<br />

- Interpack in Germany<br />

Trade journals normally read include:<br />

- <strong>Canadian</strong> <strong>Packaging</strong><br />

- Food & Drug <strong>Packaging</strong><br />

- <strong>Packaging</strong> World<br />

- <strong>Packaging</strong> Digest<br />

SMG/Columbia Consulting Group Page 127


10. Contact Information:<br />

Company Name: Voortman Cookies Limited<br />

Contact: Andrew Kieft<br />

Position: Design Engineer<br />

Address: 4455 North Service Road<br />

Burlington, Ontario<br />

L7L 4X7<br />

Telephone: 905-335-9500<br />

Fax: 905-332-5499<br />

SMG/Columbia Consulting Group Page 128


WESTON BAKERIES LTD.<br />

Industry: Food Products<br />

Sub Industry: Bread and Bakery Products<br />

Location: Toronto, Ontario<br />

Size (sales): Not available for Weston<br />

Bakeries<br />

Purchasing Potential: During the coming year<br />

packaging machinery purchases<br />

Specific Business<br />

Opportunities:<br />

1. Company Description:<br />

will likely be $C2 million<br />

<strong>Packaging</strong> for Specialty items –<br />

i.e. – Swiss Roll <strong>Packaging</strong>, and<br />

Frozen Breads<br />

Weston Bakeries Limited is part of the Weston Foods food processing operating<br />

segment of George Weston Limited, a broadly based <strong>Canadian</strong> company with<br />

operations in Canada and the United States. In 2002 the Weston Foods segment<br />

attained sales of $C4.8 billion while George Weston Limited had total sales of $C27.4<br />

billion.<br />

In Canada George Weston Ltd. operates 39 Bakeries and 3 Dairy operations. The<br />

Weston Foods segment is a significant participant in the North American baking<br />

industry. It produces a range of bakery products, including breads, dough, rolls,<br />

bagels, waffles, English muffins, doughnuts, cakes, sweet goods and crackers under<br />

both its own brand names and for private label.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Bread Automatically with AMF Baggers into Poly bags<br />

Rolls Automatically with UBE & Foremost Baggers into<br />

Poly bags<br />

Bagels Automatically with UBE & Foremost Baggers into<br />

Poly bags<br />

Sweet Baked Goods Automatically overwrapped<br />

Tortilla’s By Hand Into Poly bags<br />

Dairy Products<br />

SMG/Columbia Consulting Group Page 129


3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

The following machinery is installed in the <strong>Canadian</strong> operations:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Origin Average<br />

By Category<br />

Units<br />

Age<br />

Bread, rolls, bagels Foremost, UBE 40+ USA<br />

Case Palletizers Fanuc 2 Japan 2<br />

Bread Baggers AMF 4 USA 15<br />

Bread Baggers AMF 1 USA New<br />

Bag Closures Kwik Lok 60+ USA 1 - 10<br />

Band Sealers APM<br />

Pattern Formers APV 5 USA 10<br />

Pattern Formers Fanuc 4 Japan 1<br />

Flow Wrappers PFM 1 USA 10<br />

Flow Wrappers Shankun 1 USA 8<br />

Flow Wrappers Doboy 1 USA 10<br />

Box Erectors Wexxar 4 Canada 15<br />

Bag Makers O-K- Internx 2 USA 8<br />

Box Erectors Pattyn 1 Belgium 2<br />

Poly Bag Inserters Pattyn 2 Belgium 2<br />

Poly Bag Inserters Pattyn 2 Belgium 15<br />

Centrifugal Bowl Feeder Pattyn 1 Belgium 2<br />

Rotary Bread Packer Pattyn 1 Belgium 2<br />

Decuffers Pattyn 2 Belgium 2<br />

Tapers 3M, Little David 2 USA 2<br />

Stretch Wrapper Wulftec 1 Canada 2<br />

Label Printers Sato 6 USA 2<br />

Print Applicators Universal 6 USA 2<br />

Chip Baggers Woodman 4 USA 3@6,<br />

1@1<br />

Pie Cartoners Langen 3 Canada 15<br />

Tortilla Counter Stackers Arr - Tech 3 USA 8<br />

Ink Jet Coders Video Jet 8 USA 5<br />

Bag Sealers Emplex 6 USA 8<br />

Check Weighers Loma 2 USA 1<br />

Metal Detectors Loma, Safe Line 60+ USA 1 - 10<br />

Lazy Susans 12 Canada 10<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Expect no major changes from current purchasing practices. <strong>Packaging</strong> machinery<br />

products under consideration include packaging for non-core products and<br />

replacement units as well as expansion projects.<br />

SMG/Columbia Consulting Group Page 130


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Service & Technical Support – In General 1<br />

Service & Technical Support – In Canada 1<br />

Up-to-date Technology 1<br />

Brand/Supplier Reputation 1<br />

Previous Experience with the Supplier/Brand 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Availability of Repair Parts 1<br />

Potential Operating Cost Savings/Added Value 2<br />

Speed of Delivery/Delivery Wait Period 2<br />

Costs of Materials and Maintenance 2<br />

Experience in Our Industry/Industry Sector 3<br />

Credit Terms 4<br />

6. Attitudes Toward Suppliers:<br />

Weston Bakeries Ltd. has generally had good experience with European suppliers<br />

and feel these suppliers provide high quality products.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Opinion Quality Up-to-date<br />

Technology<br />

Service<br />

Belgium Good Good Good Average<br />

Canada Excellent Excellent Good Good<br />

Japan Average Average Good Average<br />

Switzerland Excellent Excellent Excellent Good<br />

United States Average Average Average Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Belgium Somewhat Expensive<br />

Canada Good Prices<br />

Japan Somewhat Expensive<br />

Switzerland Very Expensive<br />

United States Average<br />

SMG/Columbia Consulting Group Page 131


7. Purchasing Policies and Financial Arrangements:<br />

Purchasing decisions are made by the Plant Manager and Engineering.<br />

Weston buys its packaging machinery direct from the manufacturer. When sourcing<br />

packaging machinery, Weston generally looks for turnkey situations; in isolated<br />

situations will purchase individually.<br />

The Capital Budget is set by region, based on utilisation rate, reliability, cost<br />

justification and new products. Once the maintenance cost on a piece of equipment<br />

is beyond 30 – 40% annually it would be assessed for replacement.<br />

8. Purchasing Issues:<br />

The major problems experienced relate to specialty items – i.e. – Swiss Roll<br />

<strong>Packaging</strong>, and Frozen Breads. New technology and/or application.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

The packaging machinery industry trade shows normally attended include:<br />

� PACK EXPO Las Vegas & International<br />

� Toronto - PACex<br />

� Düsseldorf. – Interpack<br />

The most frequently read packaging machinery trade publications is “Plant”.<br />

10. Specific Interests:<br />

Specialty items – i.e. – Swiss Roll <strong>Packaging</strong>, and Frozen Breads.<br />

11. Contact Information:<br />

Company Name: Weston Bakeries Ltd.<br />

Contact: Steve Johnston<br />

Position: Director of Manufacturing<br />

Address: 122 Carrier Drive<br />

Etobicoke, Ontario<br />

M9W 5R1<br />

Telephone: 416-996-3528<br />

Fax: 416-674-2805<br />

E-mail: Sjohnston@WestonBakeries.com<br />

SMG/Columbia Consulting Group Page 132


4.0 THE BEVERAGE INDUSTRY<br />

4.1 INDUSTRY OVERVIEW<br />

In 2001, the last year for which complete industry data is available, beverage industry<br />

production reached $C9.5 billion, a 0.07 per cent increase over 2000. Beverage<br />

industry shipments accounted for approximately 1.8 percent of the value of Canada’s<br />

total manufacturing shipments. In 2001, Canada’s beverage manufacturing industry<br />

was comprised of 563 establishments that employed approximately 30,000 people. It<br />

should be noted that, for the purposes of this report, the traditional definition of the<br />

beverage industry has been expanded to include bottled water, juice, and tea and<br />

coffee manufacturers.<br />

Data from the Brewers Association of Canada indicate that per capita consumption of<br />

beer, spirits, and wine was 105.54 litres in 2002, a 1.78 percent increase over 2001.<br />

The per capita consumption calculation is based on the adult population 15 years<br />

and older. Of the 2002 total, per capita beer consumption was 86.06 litres, a 1.27<br />

percent increase over 2001, per capita spirits consumption was 6.51 litres, a 0.4<br />

percent increase over 2001, and per capita wine consumption was 12.97 litres, a<br />

3.35 per cent increase over 2001. The increase in per capita spirits consumption can<br />

be attributed to an increase in the sale of spirit based coolers, which represent 32.5<br />

percent of total spirit sales in Canada.<br />

Almost one-half of <strong>Canadian</strong> beer is brewed in Ontario, slightly more than onequarter<br />

is brewed in Quebec, and almost 20 percent is brewed in the Western<br />

provinces. The most popular packaging format for domestically brewed beer is<br />

bottles. Beer sold in bottles accounted for 68.1 percent of the domestic beer market<br />

in 2002, a 1.73 percent decrease from 2001, and beer sold in cans accounted for<br />

21.1 percent of the market in 2002, an 8.21 percent increase over the prior year.<br />

Beer sold as draught accounted for 10.8 percent of the market in 2002, a 3.57<br />

percent decrease from 2001.<br />

The majority of the distillery industry is located in Ontario where more than 60<br />

percent of spirits are distilled. The majority of Canada’s wine industry is located in<br />

British Columbia and Ontario, as these two provinces produce 98 percent of<br />

Canada’s premium wine volume.<br />

Canada’s alcoholic beverage manufacturers, for the most part, supply the domestic<br />

market, where 82.5 percent of their output is shipped. The remainder is exported.<br />

Almost 45 percent of total alcoholic beverage exports are composed of one<br />

commodity: whiskies. Ninety percent of <strong>Canadian</strong> whisky exports go to the United<br />

States.<br />

The bottled water industry is a small but rapidly growing sub-sector of the beverage<br />

industry as many <strong>Canadian</strong>s drink bottled water on a regular basis. The majority of<br />

the bottling plants are located in the provinces of Quebec, Ontario and British<br />

Columbia. In 2001, according to statistics published in the March/April 2002 issue of<br />

Western Grocer Magazine, per capita consumption of bottled water in Canada was<br />

SMG/Columbia Consulting Group Page 133


34.7 liters, a 25.7 percent increase over 2000. The <strong>Canadian</strong> bottled water industry<br />

now has 77 bottlers producing shipments valued at $C586 million, of which 47.9<br />

percent was exported to the United States in 2002. Canada has now surpassed<br />

France as the largest exporter of bottled water to the U.S., and <strong>Canadian</strong> exports are<br />

expected to double in the next five years.<br />

The <strong>Canadian</strong> soft drink industry primarily serves the domestic market. Statistics<br />

Canada data show that in 2001, 95.1 percent of shipments were for the domestic<br />

market while the remaining 4.9 percent were exported. More than one third of<br />

industry shipments originate in Ontario and one-quarter originate in Quebec. The<br />

remainder is manufactured in the Western provinces while a minor portion comes<br />

from the Maritimes, primarily New Brunswick. Data from Statistics Canada indicate<br />

that per capita consumption of carbonated soft drinks was 113.24 liters in 2001, a<br />

0.43 percent increase over 2000. Data from Retail Sales in <strong>Canadian</strong> Grocery<br />

Stores, 2001, a report AC Nielsen Canada produced for Agriculture and Agri-Food<br />

Canada, indicate that about 23 percent of soft drinks sold are diet drinks and that 77<br />

percent of soft drinks sold are regular drinks. The same study also indicated that<br />

about 52 percent of soft drinks sold are packaged in bottles and that about 48<br />

percent of soft drinks sold are packaged in cans.<br />

Canada’s tea & coffee manufacturers mainly serve the domestic market. Statistics<br />

Canada data show that in 2001, 67.7 percent of industry shipments were for the<br />

domestic market, while the remaining 32.3 percent were exported. The majority of<br />

<strong>Canadian</strong> tea processing takes place in Ontario, Quebec and British Columbia,<br />

although there are many small and medium-sized <strong>Canadian</strong> owned firms located<br />

across the country. Coffee processors are located mainly in Ontario and Quebec,<br />

with small and medium-sized firms located across the country. From 1990 to 1999,<br />

per capita consumption of tea has increased from 0.54 kilograms (tea leaves) to 0.86<br />

kilograms. Data from the Tea Council of Canada indicate that 90 percent of <strong>Canadian</strong><br />

adults drink tea and that they consume some 7 billion cups per year. Per capita<br />

consumption of coffee has increased slightly since 1990 from 4.27 kilograms (beans)<br />

to 4.52 kilograms in 1999. According to the Coffee Association of Canada, adult<br />

<strong>Canadian</strong>s drink over 15 billion cups of coffee per year, making coffee Canada’s<br />

favorite hot beverage. The average coffee drinker in Canada drinks three cups of<br />

coffee each day. Of all coffee consumed in Canada, 74 percent is roast and ground,<br />

20 percent is instant, and 6 percent is specialty. Decaffeinated coffee represents 9<br />

percent of total coffee consumption.<br />

SMG/Columbia Consulting Group Page 134


4.2 KEY PLAYERS<br />

Ten leading <strong>Canadian</strong> beverage manufactures ranked by annual sales revenue are<br />

set out in the table below.<br />

Table 4.1: Ten Leading Beverage Companies in Canada<br />

Company Name 2002 Sales Ownership Soft<br />

(C$ 000s)<br />

Drinks<br />

Molson Inc. $2,102,300 Public<br />

(CDN)<br />

Cott Corp. 1,881,802 Public<br />

(U.S.)<br />

X<br />

Pepsi-Cola<br />

1,465,000 Private X<br />

Canada, Ltd.<br />

(U.S.)<br />

Vincor<br />

376,593 Public<br />

International Ltd.<br />

(CDN)<br />

Van Houtte Inc 317,061 Public<br />

(CDN)<br />

Lassonde<br />

229,091 Public<br />

Industries Inc.<br />

(CDN)<br />

Sleeman<br />

157,053 Public<br />

Breweries Ltd.<br />

(CDN)<br />

Andrés Wines Ltd. 139,008 Public<br />

(CDN)<br />

Corby Distilleries 102,128 Public<br />

Ltd.<br />

(CDN)<br />

Big Rock Brewery 24,909 Public<br />

Ltd.<br />

(CDN)<br />

Tea &<br />

Coffee<br />

Juice Beer Wine Spirits<br />

Sources: National Post FP500-Canada’s Largest Corporations, June 2003; The Globe And Mail, <strong>Report</strong> on<br />

Business-The Top 1000 Companies, July 2003.<br />

4.3 PRODUCTION<br />

Key beverage industry statistics for 2001, the last year for which industry data are<br />

available, are set out in the table below. We note that bottled water industry statistics<br />

are included in NAICS industry code 31211-Soft Drink and Ice Manufacturing.<br />

SMG/Columbia Consulting Group Page 135<br />

X<br />

X<br />

X<br />

X<br />

X<br />

X<br />

X<br />

X


Table 4.2: Key Beverage Industry Statistics, 2001<br />

NAICS<br />

Code<br />

Industry Description No. of<br />

Establishments<br />

312 Beverage and Tobacco Product<br />

Manufacturing<br />

No. of<br />

Employees<br />

Value of<br />

Shipments<br />

(C$ 000s)<br />

3121 Beverage Manufacturing<br />

31211 Soft Drink and Ice Manufacturing 174 11,365 $3,127,948<br />

31212 Breweries 130 10,093 3,859,874<br />

31213 Wineries 168 2,471 656,809<br />

31214 Distilleries 18 1,802 935,631<br />

Sub-total 490 25,731 8,580,262<br />

311 Food Manufacturing<br />

31141 Frozen Juice Manufacturing Not available<br />

31142 Fresh Fruit and Vegetable Juice Mfg Not available<br />

31192 Coffee and Tea Manufacturing 73 2,228 $953,871<br />

Sub-total 73 2,228 953,871<br />

Total Beverage 563 27,959 $9,534,133<br />

Source: Statistics Canada CANSIM II Database.<br />

The value of goods of the beverage industry’s own manufacture, for the years 1997<br />

to 2001, are outlined in the table below.<br />

Table 4.3: Value of Beverage Industry Shipments, 1997-2001<br />

Industry Description 1997 1998 1999 2000 2001<br />

(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

Soft Drink and Ice<br />

Manufacturing<br />

$2,752,029 $3,123,741 $3,062,323 $3,020,149 $3,127,948<br />

Breweries 3,379,651 3,431,454 3,959,435 3,940,221 3,859,874<br />

Wineries 413,514 409,182 500,498 656,866 656,809<br />

Distilleries 799,067 969,278 944,414 946,802 935,631<br />

Coffee and Tea<br />

Manufacturing<br />

1,047,055 1,263,140 1,110,472 963,711 953,871<br />

Fruit and Vegetable Juice<br />

Mfg 1<br />

220,800 530,200 363,700 Not Not<br />

available available<br />

Total $8,614,113 $9,728,993 $9,942,841 $9,529,749 $9,536,134<br />

Source: Statistics Canada.<br />

Note: (1) Only partial shipment data are available from Statistics Canada for the Fruit and Vegetable<br />

Juice Manufacturing Industry for the years 1997 to 1999.<br />

Production statistics for some beverage products produced in Canada are presented<br />

in the following table. We note that the most recent production data available is 1999,<br />

and that Statistics Canada is not scheduled to release 2000 and 2001 data until<br />

January 2004.<br />

SMG/Columbia Consulting Group Page 136


Table 4.4: Production Statistics for Some Beverage Products, 1997-1999<br />

Product Description 1997<br />

(C$000s)<br />

Coffee (not decaffeinated)<br />

$473,000<br />

Coffee (decaffeinated)<br />

33,200<br />

Black tea (in packages not exceeding 3 kg) 70,700<br />

Apple juice (reconstituted)<br />

43,500<br />

Fruit juice mixes (not concentrated)<br />

142,900<br />

Carbonated soft drinks (regular)<br />

Not available<br />

Carbonated soft drinks (low calorie)<br />

293,300<br />

Orange fruit drinks (non-carbonated)<br />

15,600<br />

Fruit drinks (other than orange, non-<br />

224,500<br />

carbonated)<br />

21,400<br />

Sparkling wines<br />

284,200<br />

Wines (other than sparkling)<br />

13,800<br />

Gin<br />

Vodka<br />

45,000<br />

Source: Statistics Canada.<br />

4.4 EXPORTS<br />

1998<br />

(C$000s)<br />

$624,400<br />

29,900<br />

71,700<br />

47,900<br />

131,500<br />

1,901,600<br />

359,100<br />

14,900<br />

294,500<br />

21,500<br />

285,100<br />

13,700<br />

52,800<br />

1999<br />

(C$000s)<br />

$565,700<br />

26,400<br />

67,800<br />

52,300<br />

122,900<br />

1,895,600<br />

307,900<br />

13,600<br />

233,800<br />

14,700<br />

335,100<br />

2,700<br />

38,200<br />

The value of Canada’s total beverage exports for the years 1998 to 2002 are set out<br />

in the following table.<br />

Table 4.5: Total Exports of the Beverage Industry, 1998- 2002<br />

Industry 1998 1999 2000 2001 2002<br />

Description (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

Soft Drink and Ice<br />

Mfg<br />

$432,570 $455,983 $377,265 $361,866 $418,302<br />

Breweries 281,865 287,166 335,288 385,946 355,629<br />

Wineries 12,202 40,073 75,486 101,146 107,077<br />

Distilleries 599,193 670,261 639,121 643,241 491,590<br />

Coffee and Tea 308,160 304,838 309,347 308,530 313,576<br />

Fruit and<br />

Vegetable Juices<br />

40,108 57,422 56,827 60,023 62,582<br />

Total Beverage<br />

Exports<br />

$1,674,098 $1,815,743 $1,793,334 $1,860,752 $1,748,756<br />

Source: Statistics Canada.<br />

Canada’s top ten beverage export destinations for 2002 are outlined in the table<br />

below.<br />

SMG/Columbia Consulting Group Page 137


Table 4.6: Top Ten Beverage Export Destinations, 2002<br />

Destination 2002<br />

% of<br />

(C$000s) Total<br />

World (All Countries) $1,748,756 100.0%<br />

United States 1,658,757 94.9%<br />

Japan 26,079 1.5%<br />

United Kingdom 7,426 0.4%<br />

Mexico 6,263 0.4%<br />

Taiwan (Taipei) 5,411 0.3%<br />

France 3,319 0.2%<br />

Germany 3,137 0.2%<br />

Australia 3,108 0.2%<br />

Sweden 3,087 0.2%<br />

Hong Kong 2,264 0.1%<br />

All other countries 29,906 1.7%<br />

Source: Statistics Canada.<br />

SMG/Columbia Consulting Group Page 138


4.5 COMPANY PROFILES<br />

COLUMBIA BREWERY<br />

1. Company Description:<br />

Industry: Beverages<br />

Sub Industry: Beverage Alcohol (Beer)<br />

Location: Creston, British Columbia<br />

SIZE (SALES):<br />

Wholly owned by parent, sales<br />

not reported separately.<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

None<br />

Columbia Brewery is a wholly owned division of the Labatt Brewing Company, one of<br />

Canada’s largest brewing companies. Since 1995, the Labatt Brewing Company has<br />

been part of Belgium-based Interbrew S.A., one of the largest brewing groups in the<br />

world with more than 180 beers available in over 110 countries worldwide. The<br />

Columbia Brewery’s brand portfolio includes Kokanee, Kootenay Black Lager,<br />

Kootenay Mountain Ale, and Kootenay Gold.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids Bottles, cans, and kegs<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of Country of Average<br />

by Category<br />

Units Origin Age<br />

Sasib Electronic Filler Sig Simonazzi 1 Italy 2.5<br />

Bottlewasher Barry Wehmiller 1 USA 15<br />

Pasteurizer Barry Wehmiller 1 USA 18<br />

Labeler Krones 1 Germany 8<br />

Palletizer PAI 1 USA 18<br />

Endload Minnesota 1 USA 14<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

None provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Service & Technical Support – In Canada 1<br />

SMG/Columbia Consulting Group Page 139


Up-to-date Technology 1<br />

Brand/Supplier Reputation 1<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

1<br />

Operating Reliability/Accuracy 1<br />

Costs of Materials and Maintenance 1<br />

Availability of Repair Parts 1<br />

Price 2<br />

Service & Technical Support – In General 2<br />

Experience in Our Industry/Industry Sector 2<br />

Previous Experience with the Supplier/Brand 2<br />

Speed of Delivery/Delivery Wait Period 2<br />

Credit Terms 2<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Good Good<br />

Germany Excellent Excellent Good Good<br />

Italy Average Average Good Poor<br />

United States Good Good Average Good<br />

b. Perception of Pricing by Country<br />

Country Price<br />

Canada Good Prices<br />

Germany Very Expensive<br />

Italy Good Prices<br />

United States Somewhat<br />

Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

Not provided.<br />

8. Purchasing Issues:<br />

Obtaining accurate equipment history and operational efficiencies are concerns. Most<br />

of the equipment Columbia Brewery acquires is installed as part of turnkey situations.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of the company regularly attend the PACex in Toronto.<br />

SMG/Columbia Consulting Group Page 140


10. Contact Information:<br />

Company Name: Columbia Brewery<br />

Contact: Dennis Kunstmann<br />

Position: Maintenance Planner<br />

Address: 1220 Erickson Street<br />

Creston, British Columbia<br />

V0B 1G0<br />

Telephone: 250-428-1233<br />

Fax: 250-428-9335<br />

E-mail: dennis.kunstmann@labatt.com<br />

SMG/Columbia Consulting Group Page 141


DIAGEO CANADA<br />

1. Company Description:<br />

Industry: Beverage<br />

Sub Industry: Beverage Alcohol (Spirits)<br />

Location: Etobicoke, Ontario<br />

Size (sales): Wholly owned by British parent,<br />

sales not reported separately.<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

None<br />

Diageo is the world’s leading premium beverage alcohol company with a portfolio of<br />

international brands, including Smirnoff Vodka, Seagram VO, J & B, and Crown<br />

Royal.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids Bottles<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

It is against company policy to provide detailed information on their current<br />

compliment of installed packaging machinery.<br />

Current <strong>Machinery</strong> Used by Category<br />

Bottling line machinery<br />

Capping, overcapping, lidding, sealing machinery<br />

Coding, dating, printing, marking, stamping and<br />

imprinting machinery<br />

Filling machinery – liquid products<br />

Inspecting, detecting, and checkweighting machinery<br />

Labeling machinery<br />

Palletizing, depalletizing, and pallet unitizing machinery<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

None provided.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Up-to-date Technology 1<br />

Brand/Supplier Reputation 1<br />

SMG/Columbia Consulting Group Page 142


Experience in Our Industry/Industry Sector 1<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

1<br />

Speed of Delivery/Delivery Wait Period 1<br />

Operating Reliability/Accuracy 1<br />

Price 2<br />

Previous Experience with the Supplier/Brand 2<br />

Costs of Materials and Maintenance 2<br />

Credit Terms 2<br />

Availability of Repair Parts 2<br />

Service & Technical Support – In General 3<br />

Service & Technical Support – In Canada 3<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Average<br />

Canada Average Good Good Average<br />

France Good Good Average Average<br />

Germany Good Excellent Average Average<br />

Italy Average Average Average Average<br />

Japan Average Average Average Average<br />

United States Good Good Good Good<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Average Prices<br />

France Somewhat Expensive<br />

Germany Somewhat Expensive<br />

Netherlands Somewhat Expensive<br />

Italy Good Prices<br />

Japan Average Prices<br />

Sweden Somewhat Expensive<br />

Switzerland Somewhat Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Diageo buys direct and turnkey from manufacturers. Complete line installations are<br />

turnkey solutions.<br />

8. Purchasing Issues:<br />

None listed.<br />

SMG/Columbia Consulting Group Page 143


9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of the company regularly attend the PACK EXPO International and<br />

the Interpack in Dusseldorf, Germany.<br />

10. Contact Information:<br />

Company Name: Diageo Global Supply<br />

Contact: Kris Surya<br />

Position: Project Engineer<br />

Address: 283 Horner Avenue<br />

Etobicoke, Ontario<br />

M8Z 4Y4<br />

Telephone: 416-626-2000<br />

Fax: 416-252-4570<br />

E-mail: kriss.surya@diageo.com<br />

SMG/Columbia Consulting Group Page 144


HIRAM WALKER & SONS LIMITED<br />

1. Company Description:<br />

Industry: Beverages<br />

Sub Industry: Beverage Alcohol (Spirits)<br />

Location: Windsor, Ontario<br />

Size (sales): Wholly owned by British parent,<br />

sales not reported separately.<br />

Purchasing Potential: Not Provided<br />

Hiram Walker & Sons Limited is a wholly owned division of Allied Domecq PLC.<br />

Founded in 1858, Hiram Walker is known, primarily, for distilling the <strong>Canadian</strong> Club<br />

brand of whiskey. <strong>Canadian</strong> Club is the No. 1 premium <strong>Canadian</strong> whiskey brand<br />

outside of North America, and it is available in over 150 countries worldwide. Hiram<br />

Walker operates two major plants in North America: one in Ontario and one in<br />

Arkansas. The facility in Ontario is responsible for the world-wide production of<br />

<strong>Canadian</strong> Whisky (<strong>Canadian</strong> Club, <strong>Canadian</strong> Club Classic as well as many Corby<br />

brands for export), world-wide bottling of Lemon Hart Rum, as well as all large<br />

volume Corby and Walker domestic spirits for the <strong>Canadian</strong> market.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids Glass & PET bottles ranging in size from 50ml to<br />

1.75litre<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Country of Origin<br />

Bottling line equipment Germany<br />

Capping <strong>Machinery</strong> French<br />

Cartoning Germany<br />

Case Erection Germany<br />

Laser Coding <strong>Machinery</strong> U.S. & Canada<br />

Conveying & Feeding Germany & Canada &<br />

U.S.<br />

Liquid Filling Germany<br />

Inspection Equipment U.S. & Canada<br />

Labeling <strong>Machinery</strong> Germany<br />

Palletize & Depalletize Canada<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

At its Ontario plant, Hiram Walker has an extensive line modernization program<br />

currently underway.<br />

SMG/Columbia Consulting Group Page 145


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Up-to-date Technology 1<br />

Operating Reliability/Accuracy 1<br />

Availability of Repair Parts 1<br />

Integration Service 1<br />

Costs of Materials and Maintenance 1 / 2<br />

Price 2<br />

Potential Operating Cost Savings/Added Value 2<br />

Credit Terms 2<br />

Brand/Supplier Reputation 2<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 3<br />

Experience in Our Industry/Industry Sector 2 / 3<br />

Previous Experience with the Supplier/Brand 2 / 3<br />

Speed of Delivery/Delivery Wait Period 2 / 3<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Britain Good<br />

Canada Average<br />

France Good<br />

Germany Excellent<br />

Italy Good<br />

United States Good<br />

b. Perception of Pricing by Country<br />

Country Price<br />

Britain Average Prices<br />

Canada Average Prices<br />

France Average Prices<br />

Germany Excellent Prices<br />

Italy Good Prices<br />

United States Average Prices<br />

Service<br />

SMG/Columbia Consulting Group Page 146


7. Purchasing Policies and Financial Arrangements:<br />

Hiram Walker prefers to buy directly from manufacturers, but when it is not possible<br />

to buy direct the company buys through local distributors. The company utilizes a<br />

system of progress payments and penalties to ensure supplier and equipment<br />

performance.<br />

The company is moving away from the purchase of single pieces of equipment, and<br />

moving towards the purchase of turnkey installations from organizations that are<br />

system integrators.<br />

8. Purchasing Issues:<br />

The main purchasing issue that concerns Hiram Walker is the extended period of<br />

time it takes to spec, to build, to install, and to fully commission a line. Other<br />

purchasing issues include the lack of flexibility in most sophisticated systems, and<br />

the need for integration services to program and synchronize all of the individual<br />

elements of a system during the commissioning phase of a line installation.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Hiram Walker regularly attend the PACK EXPO International. As<br />

part of their extensive information gathering process, company representatives also<br />

visit equipment manufacturers and sites where the machinery under consideration is<br />

already operating.<br />

The trade publications that are read on a regular basis include <strong>Packaging</strong> Digest and<br />

Beverage Industry News.<br />

10. Contact Information:<br />

Company Name: Hiram Walker & Sons Limited<br />

Contact: Martin Williams<br />

Position: VP, Project Delivery<br />

Address: 2072 Riverside Drive East<br />

Windsor, Ontario<br />

N8Y 4S5<br />

Telephone: 1-800-447-2609<br />

E-mail: martin.williams@adsw.com<br />

SMG/Columbia Consulting Group Page 147


MARK ANTHONY CELLARS LIMITED<br />

1. Company Description:<br />

Industry: Beverages<br />

Sub Industry: Beverage Alcohol (Wine & Spirit Based)<br />

Location: Kelowna, British Columbia<br />

Size (sales): C$350 million (2001 est.)<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

Bottling Line Automation Equipment<br />

Mark Anthony Cellars Limited is a privately held manufacturer of beverage alcohol<br />

products. The company’s brand portfolio includes Mike’s Hard Lemonade and<br />

Mission Hill Family Estate wines. Located in the Okanagan Valley, the Mission Hill<br />

Family Estate winery is the largest in British Columbia, and with 850 acres of<br />

vineyards, it is the second largest in Canada.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids (wine & spirit based) Bottles<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used Brand No. of Country of Origin Average<br />

by Category<br />

Units<br />

Age<br />

Bottling line machinery Assorted 20 United States,<br />

Canada, UK,<br />

Australia, Italy,<br />

German, and<br />

Japan<br />

7<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Continued automation over the next two years.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Service & Technical Support – In General 1<br />

Service & Technical Support – In Canada 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Costs of Materials and Maintenance 1<br />

Availability of Repair Parts 1<br />

Potential Operating Cost Savings/Added Value 2<br />

SMG/Columbia Consulting Group Page 148


Up-to-date Technology 2<br />

Brand/Supplier Reputation 2<br />

Experience in Our Industry/Industry Sector 2<br />

Previous Experience with the Supplier/Brand 3<br />

Speed of Delivery/Delivery Wait Period 4<br />

Credit Terms 5<br />

6. Attitudes Toward Suppliers:<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Average Average Average Average<br />

Canada Average Average Average Average<br />

France Average Average Average Average<br />

Germany Good Excellent Excellent Average<br />

Italy Good Good Good Very Poor<br />

Japan Good Excellent Excellent Average<br />

United States Average Average Average Average<br />

b. Perception of Pricing by Country<br />

Country Price<br />

Britain Average Prices<br />

Canada Average Prices<br />

Germany Somewhat Expensive<br />

Italy Somewhat Expensive<br />

Japan Somewhat Expensive<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements:<br />

Mark Anthony Cellars prefers to buy direct from the manufacturer as much as<br />

possible. The company prefers terms that are 40% upon placing an order, 40% upon<br />

delivery, and 20% retained until Manufacturing Acceptance testing is complete.<br />

8. Purchasing Issues:<br />

Lead times for delivery are a concern. The company generally purchases individual<br />

pieces of equipment.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Mark Anthony do not regularly attend trade shows, but they<br />

regularly read <strong>Canadian</strong> <strong>Packaging</strong>.<br />

SMG/Columbia Consulting Group Page 149


10. Contact Information:<br />

Company Name: Mark Anthony Cellars Limited<br />

Contact: Rick Glab<br />

Position: Operations Manager<br />

Address: 1730 Mission Hill Road<br />

Kelowna, British Columbia<br />

V4T 2E4<br />

Telephone: 250-768-6424<br />

Fax: 250-768-5173<br />

E-mail: rglab@markanthony.com<br />

SMG/Columbia Consulting Group Page 150


MOLSON<br />

1. Company Description:<br />

Industry: Beverages<br />

Sub Industry: Beverage Alcohol (Beer)<br />

Location: Toronto, Ontario<br />

Size (net sales): C$2.515 billion (2003)<br />

Purchasing Potential: Confidential<br />

Molson is one of the world's largest brewers with operations in Canada, Brazil, and<br />

the United States. Founded in 1786, Molson is North America's oldest beer brand. Its<br />

brand portfolio includes Molson <strong>Canadian</strong>, Molson Export, Molson Dry, Rickard's as<br />

well as the Brazilian Kaiser and Bavaria brands.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids Bottles, cans, and kegs<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Against company policy to divulge confidential information.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Against company policy to divulge confidential information.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Operating Reliability/Accuracy 1<br />

Costs of Materials and Maintenance 2<br />

Availability of Repair Parts 2<br />

Price 2<br />

Up-to-date Technology 2<br />

Experience in Our Industry/Industry Sector 2<br />

Previous Experience with the Supplier/Brand 2<br />

Service & Technical Support – In General 3<br />

Service & Technical Support – In Canada 3<br />

Brand/Supplier Reputation 4<br />

Speed of Delivery/Delivery Wait Period 4<br />

Credit Terms 5<br />

SMG/Columbia Consulting Group Page 151


6. Attitudes Toward Suppliers:<br />

German and Italian equipment suppliers are viewed positively. German equipment is<br />

known for its durability and precision. Italian equipment is known for being well built<br />

and having high speed.<br />

As a general impression, American equipment suppliers are viewed less positively<br />

because their equipment is expensive and not on the forefront of technology.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Good Good Good Excellent<br />

Germany Good Excellent Excellent Poor<br />

Italy Good Good Good Poor<br />

United States Poor Average Poor Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Canada Good Prices<br />

Germany Average<br />

Italy Average<br />

United States Somewhat Expensive<br />

7. Purchasing Policies and Financial Arrangements<br />

Molson requires performance guarantees, especially for throughput and quality, from<br />

its equipment suppliers, and it utilizes a system of holdbacks to ensure supplier and<br />

equipment performance.<br />

8. Purchasing Issues<br />

Depending upon the size of the project, Molson purchases both turnkey solutions and<br />

individual pieces of machinery. For example, big projects, such as a line renovation,<br />

are turnkey projects whereas small projects or upgrades generally involve the<br />

purchase of individual pieces of machinery.<br />

In addition, the lack of commercially available equipment to handle return glass and<br />

to conduct specialized inspections has forced Molson to have these types of<br />

equipment custom built.<br />

SMG/Columbia Consulting Group Page 152


9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Molson regularly attend the PACK EXPO International and<br />

PACex International in Toronto.<br />

The trade publications that are read on a regular basis include <strong>Packaging</strong> Strategies,<br />

<strong>Packaging</strong> Digest, <strong>Canadian</strong> <strong>Packaging</strong>, Engineering, and Process Controls and<br />

Instrumentation.<br />

10. Contact Information<br />

Company Name: Molson Inc.<br />

Contact: Dan Thiemann<br />

Position: Director of <strong>Packaging</strong><br />

Address: 33 Carlingview Drive<br />

Etobicoke, ON<br />

M5A 2X4<br />

Telephone: 416-679-7552<br />

Fax: 416-798-8393<br />

E-mail: Dan.Thiemann@Molson.com<br />

SMG/Columbia Consulting Group Page 153


MOTHER PARKERS TEA & COFFEE LTD<br />

Industry: Beverages<br />

Sub Industry: Tea & Coffee<br />

Location: Ajax, Ontario<br />

Size (sales): Over $C200 million<br />

Purchasing Potential: Not provided<br />

Specific Business<br />

Opportunities:<br />

Tea bagging machinery<br />

1. Company Description:<br />

Founded in 1912, Mother Parker’s Tea & Coffee, Inc. is one of North America's<br />

largest family-owned tea, coffee, and instant coffee manufacturers. The company<br />

supplies both private label and branded tea and coffee products to distributors,<br />

retailers, and food service organizations, including many of North America’s leading<br />

retail grocers, office coffee and vending distributors, restaurants, airlines,<br />

convenience stores, fast food establishments, and doughnut chains. The company is<br />

the largest supplier of private brand tea and coffee in Canada as well as a private<br />

brand supplier to over 30 major U.S. grocery chains. The company’s range of<br />

products includes popular formats of regular ground and whole bean; flavored and<br />

gourmet coffee; regular and flavored instant coffee; hot and cold cappuccino-style<br />

beverages; regular, flavored specialty and herbal teas. The company has operations<br />

in North America, including Mississauga and Ajax Ontario; Montreal, Quebec,<br />

Palisades Park, New Jersey, and Fort Worth, Texas.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Tea Tea bags<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

Brand No. of<br />

by Category<br />

Units<br />

Tea bagging machines IMA<br />

16<br />

Bartell<br />

2<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Country of Origin<br />

Italy<br />

U.S.<br />

Mother Parker’s is planning to purchase IMA tea bagging machines in the near<br />

future. Incorporating new technology, the IMA machines are high-speed machines<br />

that can produce some new tea bag formats.<br />

SMG/Columbia Consulting Group Page 154


5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Operating Reliability/Accuracy 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Potential Operating Cost Savings/Added Value 2<br />

Service & Technical Support – In Canada 2<br />

Up-to-date Technology 2<br />

Brand/Supplier Reputation 2<br />

Previous Experience with the Supplier/Brand 2<br />

Speed of Delivery/Delivery Wait Period 2<br />

Experience in Our Industry/Industry Sector 3<br />

Service & Technical Support – In General 3<br />

Costs of Materials and Maintenance 3<br />

Availability of Repair Parts 3<br />

Credit Terms 4<br />

6. Attitudes Toward Suppliers:<br />

German and Italian equipment suppliers are viewed positively whereas British<br />

equipment suppliers are viewed less positively.<br />

a. Perception of <strong>Machinery</strong> by Country<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Average Poor Average Average<br />

Canada Good Good Good Good<br />

Germany Good Good Good Average<br />

Italy Good Good Good Average<br />

United States Good Good Good Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Average Prices<br />

Canada Good Prices<br />

Germany Somewhat Expensive<br />

Italy Very Expensive<br />

United States Average Prices<br />

SMG/Columbia Consulting Group Page 155


7. Purchasing Policies and Financial Arrangements:<br />

Historically, Mother Parker’s purchased individual pieces of equipment but recently<br />

they have been moving towards purchasing turnkey solutions. Purchases are<br />

generally made through local distributors.<br />

8. Purchasing Issues:<br />

Machines need to be flexible to accommodate various product formats.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Mother Parker’s regularly attend the Pack Expo in Chicago and<br />

the PACex International in Toronto.<br />

The trade publications that are read include Powder and Bulk Engineering, Food in<br />

Canada, and Food Engineering.<br />

10. Contact Information:<br />

Company Name: Mother Parkers Tea & Coffee Ltd<br />

Contact: Bruce Smith<br />

Position: Engineering and Maintenance Manager<br />

Address: 144 Mills Road<br />

Ajax, Ontario<br />

L4A 4S5<br />

Telephone: 905-683-5080<br />

Fax: 905-683-5087<br />

E-mail: bsmith@mother-parkers.com<br />

SMG/Columbia Consulting Group Page 156


SUN-RYPE PRODUCTS LIMITED<br />

1. Company Description:<br />

Industry: Beverages (and Food)<br />

Sub Industry: Fruit Juices (and Fruit Snacks)<br />

Location: Kelowna, British Columbia<br />

Size (sales): C$104 million<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

None<br />

Sun-Rype Products Limited is a beverage and food manufacturing company that<br />

employs approximately 400 people. The company is Western Canada's largest<br />

manufacturer and marketer of juice-based beverages and all-natural fruit snacks. The<br />

company manufactures a wide variety of products including Sun-Rype’s flagship Blue<br />

Label Apple Juice, fruit juice blends, Fruit to Go 100% fruit snacks, Energy to Go<br />

100% fruit energy bars, Fruit & Veggie bars, and Sun-Rype Organic fruit snacks. The<br />

company’s beverage products are sold primarily in Western Canada whereas its food<br />

products are sold throughout Canada.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Aseptically packed pure fruit juices Tetra-boxes, cans, glass bottles, and plastic<br />

jugs<br />

Dried fruit snack bars Flow wrapped<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used By Brand No. of Country of Average<br />

Category<br />

Units Origin Age<br />

Form/fill/seal machinery – vertical Tetra-Pak 5 Sweden 2<br />

Case and tray forming, packing, Tetra-Pak 5 Sweden 2<br />

unpacking, closing and sealing WePackit 1 Canada


Conveying, feeding, orienting,<br />

placing and related machinery<br />

Form/fill/seal and wrapping<br />

machinery – horizontal;<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

Mathews 3 USA 8<br />

Gln-Produkter 4 Sweden 2<br />

SIG<br />

3 Switzerland


. Perception of Pricing by Country:<br />

Country Price<br />

Canada Average Prices<br />

Germany Somewhat Expensive<br />

Italy Average Prices<br />

Sweden Somewhat Expensive<br />

Switzerland Somewhat Expensive<br />

United States Average Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Sun-Rype purchases equipment both directly and through <strong>Canadian</strong> Agents or<br />

distributors depending on the arrangements of the supplying company. Capital<br />

budgets are developed for each calendar year. Recommendations on equipment<br />

purchases are made by the Engineering Services and Production Departments, and<br />

are approved by senior management. Credit terms are often 30/30/30/10 depending<br />

on negotiated terms of the contract.<br />

8. Purchasing Issues:<br />

Customs and transportation are purchasing issues of concern. Sun-Rype looks for<br />

turnkey situations where possible when it sources entire or large sections of<br />

production lines.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of the company regularly attend PACK EXPO International,<br />

WestPack, and Anuga FoodTec. The trade journals that they regularly read include<br />

<strong>Canadian</strong> <strong>Packaging</strong>, <strong>Packaging</strong> Digest, <strong>Packaging</strong> World, Beverage World, and<br />

Manufacturing.<br />

10. Contact Information:<br />

Company Name: Sun-Rype Products Limited<br />

Contact: Robert Dick<br />

Position: VP of Manufacturing<br />

Address: 1165 Ethel Street<br />

Kelowna, British Columbia<br />

V1Y 2W4<br />

Telephone: 250-860-7973<br />

Fax: 250-762-3611<br />

E-mail: bdick@sunrype.com<br />

SMG/Columbia Consulting Group Page 159


5.0 THE PHARMACEUTICAL AND PERSONAL CARE INDUSTRY<br />

5.1 INDUSTRY OVERVIEW<br />

In Canada, there is a great deal of overlap between the pharmaceutical products<br />

market and the personal care products market in that many companies operate in<br />

both segments simultaneously. The pharmaceutical and personal care products<br />

markets are dominated by leading multinational firms, which means that many of the<br />

manufacturers operating in Canada are wholly owned divisions of foreign<br />

multinational firms. Almost two-thirds of the pharmaceutical drugs sold in Canada are<br />

imported. In 2002, $C 8.010 billion dollars of prescription and non-prescription drugs<br />

were imported into Canada.<br />

The <strong>Canadian</strong> pharmaceutical manufacturing industry shipped goods of its own<br />

manufacture valued at $C6.793 billion in 2001. The industry is a high growth sector<br />

of the economy, as the value of its manufacturing shipments grew 24.6 per cent<br />

between 2000 and 2001. In 2001, the value of the industry's shipments accounted for<br />

approximately 1.2 percent of the value of Canada's total manufacturing shipments.<br />

Statistics Canada data for 2001, the last year for which complete industry data are<br />

available, indicate that the industry consisted of 257 establishments that employed<br />

25,013 people.<br />

The <strong>Canadian</strong> pharmaceutical industry comprises research dependent brand name<br />

drug manufacturers, which are largely foreign-owned multinationals, <strong>Canadian</strong>owned<br />

bio-pharmaceutical companies, and <strong>Canadian</strong> and foreign-owned generic<br />

drug manufacturers. In Canada, the large pharmaceutical companies are clustered in<br />

the Montreal and Toronto metropolitan areas, as are the majority of contract research<br />

and clinical trials organizations. In particular, Toronto is home to more than half of<br />

Canada’s brand name pharmaceutical manufacturers, and 80 percent of the<br />

country’s generic drug manufacturers.<br />

According to the Patented Medicine Prices Review Board, sales of human use<br />

pharmaceuticals, both prescription and over-the-counter, by all manufacturers in<br />

Canada totaled $C13.1 billion in 2002, a 13.9 percent increase over 2001 sales. The<br />

2002 total includes domestic sales and exports as well as the sale of imported<br />

products. Of the $C13.1 billion, patented pharmaceutical sales accounted for $C8.8<br />

billion and non-patented pharmaceutical sales totaled $C4.3 billion. Of the $C4.3<br />

billion non-patented pharmaceutical sales, non-patented brand name pharmaceutical<br />

sales accounted for $C2.9 billion and generic pharmaceutical sales accounted for<br />

$C1.4 billion.<br />

According to the <strong>Canadian</strong> Institute for Health Information, total private and public<br />

spending at the retail level on prescription and non-prescription drugs reached<br />

$C18.1 billion in 2002. The non-prescription drug category is composed of over-thecounter<br />

drugs and other personal health supplies. Prescription drug spending<br />

reached $C14.6 billion in 2002, which represented 80.3 percent of total private and<br />

public drug expenditures. Non-prescription drug spending reached $C3.6 billion in<br />

2002, which represented 19.7 percent of total private and public drug expenditures.<br />

SMG/Columbia Consulting Group Page 160


According to IMS Health Canada data, 335 million prescriptions were filled in 2002, a<br />

7.2 percent increase over 2001. In Canada, generic pharmaceuticals were used to fill<br />

40.3 percent of all retail prescriptions in 2002. At the provincial level in 2002, the<br />

generic share of retail prescriptions filled ranged from a low of 35.7 percent in<br />

Quebec to a high of 46.1 percent in Saskatchewan. Information provided by the<br />

<strong>Canadian</strong> Generic Pharmaceutical Association indicates that the drugs produced by<br />

Apotex and Novopharm, two generic drug manufacturers, filled 24.9 percent of all<br />

retail prescriptions in 2002.<br />

Canada provides patent protection for 20 years for innovative products such as<br />

brand-name pharmaceuticals, although a brand-name drug is often on the market for<br />

less than 10 years. Once a brand-name drug no longer enjoys patent protection,<br />

generic drug manufacturers can develop and market their versions of the brandname<br />

product. In Canada, the use of generic drugs to fill prescriptions is driven by<br />

changes that have occurred in provincial and private sector drug programs, changes<br />

which have dictated the use of generic drugs as one method of constraining rising<br />

drug program costs.<br />

In 2001, the last year for which complete industry statistics are available, the<br />

personal care products industry shipped goods of their own manufacture valued at<br />

$C3.343 billion, which is a one per cent decrease over 2000. The industry’s<br />

shipments represent 0.6 percent of the total value of Canada’s manufacturing<br />

shipments in 2001. Statistics Canada data for 2001 indicate that the industry was<br />

composed of 403 establishments and that they employed 13,588 people. Two-thirds<br />

of the personal care products sold in Canada are imported. In 2002, $C3.204 billion<br />

dollars of personal care products were imported into Canada. Of the $C3.204 billion<br />

imported, $C1.643 billion were soaps and tooth pastes and other allied products and<br />

$C1.561 billion were bath oils, deodorants, shaving preparations, cosmetics, and<br />

perfumes.<br />

5.2 KEY PLAYERS<br />

Ten leading <strong>Canadian</strong> pharmaceutical companies, which are ranked by annual sales<br />

revenue, are presented in the following table.<br />

SMG/Columbia Consulting Group Page 161


Table 5.1: Ten Leading Pharmaceutical Companies in Canada<br />

Company Name 2002 Sales<br />

(C$ 000s)<br />

Ownership<br />

Pfizer Canada Inc. $1,793,000 Private (U.S.)<br />

Bayer Inc. 1,547,306 Private (U.S. &<br />

Germany)<br />

Biovail Corp. 1,237,199 Public (CDN)<br />

GlaxoSmithKline Inc. 1,185,551 Private (UK)<br />

Merck Frosst Canada &<br />

Co.<br />

985,264 Private (U.S.)<br />

AstraZeneca Canada<br />

Inc.<br />

893,000 Private (Netherlands)<br />

Abbott Laboratories Ltd. 803,840 Private (U.S.)<br />

Apotex Inc. 650,000 Private (CDN)<br />

Aventis Pharma Inc. 495,363 Private (France)<br />

Patheon Inc. 418,129 Public (CDN)<br />

Sources: National Post FP500-Canada’s Largest Corporations, June 2003; The Globe and<br />

Mail, <strong>Report</strong> on Business-The Top 1000 Companies, July 2003.<br />

Ten leading personal care companies operating in Canada, and the main product<br />

categories in which they produce packaged goods, are outlined in the table below.<br />

Table 5.2: Ten Leading Personal Care Companies Operating in Canada<br />

Company Name Ownership Cosmetics & Soaps &<br />

Toiletries Detergents<br />

Alberto-Culver Canada Inc. Private (U.S.) X<br />

Avon Canada Inc. Private (U.S.) X<br />

Colgate-Palmolive Canada<br />

Inc.<br />

Private (U.S.) X X<br />

Del Laboratories (Canada)<br />

Inc.<br />

Private (U.S.) X<br />

Estée Lauder Cosmetics<br />

Ltd.<br />

Private (U.S.) X<br />

L’Oréal Canada Inc. Private<br />

(France)<br />

X<br />

Johnson & Johnson<br />

Canada<br />

Private (U.S.) X<br />

SC Johnson Canada Private (U.S.) X X<br />

Procter & Gamble Canada Private (U.S.) X X<br />

Shaklee Canada Inc. Private (Japan) X X<br />

Source: Consultants’ calculation.<br />

5.3 PRODUCTION<br />

Key pharmaceutical and personal care industry statistics for 2001, the last year for<br />

which complete industry data are available, are set out in the table below.<br />

SMG/Columbia Consulting Group Page 162


Table 5.3: Key Pharmaceutical and Personal Care Industry Statistics, 2001<br />

NAICS<br />

Code<br />

Industry Description No. of<br />

Establishments<br />

325 Chemical Manufacturing<br />

No. of<br />

Employees<br />

Value of<br />

Shipments<br />

(C$ 000s)<br />

3254 Pharmaceutical & Medicine Mfg 257 25,013 $6,793,000<br />

32561 Soap and Cleaning Compound<br />

Mfg<br />

235 6,640 2,113,414<br />

32562 Toilet Preparation Mfg 168 6,948 1,229,171<br />

Subtotal Soap and Toilet Mfg 403 13,588 3,342,585<br />

Total Pharmaceutical, Soap &<br />

Toilet Mfg<br />

Source: Statistics Canada CANSIM II Database.<br />

660 38,601 $10,135,585<br />

The value of the pharmaceutical and personal care manufacturing industry’s<br />

shipments of goods of their own manufacture, for the years between 1998 and 2001,<br />

are presented in the table below.<br />

Table 5.4: Value of Pharmaceutical and Personal Care Industry Shipments,<br />

1998-2001<br />

NAICS Industry Description 1998<br />

Code<br />

(C$ 000s)<br />

325 Chemical<br />

Manufacturing<br />

3254 Pharmaceutical &<br />

Medicine Mfg<br />

1999<br />

(C$ 000s)<br />

2000<br />

(C$ 000s)<br />

2001<br />

(C$ 000s)<br />

$4,774,000 $4,931,000 $5,450,000 $6,793,000<br />

32561 Soap and Cleaning<br />

Compound Mfg<br />

1,895,000 2,026,000 2,226,000 2,113,000<br />

32562 Toilet Preparation Mfg 1,106,000 1,073,000 1,150,000 1,229,000<br />

Subtotal Soap and<br />

Toilet Mfg<br />

3,001,000 3,099,000 3,376,000 3,342,000<br />

Total Pharmaceutical,<br />

Soap & Toilet Mfg<br />

Source: Statistics Canada.<br />

$7,775,000 $8,030,00 $8,826,00 $10,135,000<br />

Production statistics for some pharmaceutical and personal care products produced<br />

in Canada are presented in the table on the following page. The most recent<br />

production data available is 1999 but Statistics Canada is not scheduled to release<br />

2000 and 2001 data until January 2004.<br />

SMG/Columbia Consulting Group Page 163


Table 5.5: Production Statistics for Some Pharmaceutical and Personal Care<br />

Products, 1997-1999<br />

Product Description<br />

Pharmaceuticals<br />

1997<br />

(C$000s)<br />

Antibiotics (in measured dosage)<br />

$72,000<br />

Antidepressants and tranquilizers<br />

92,800<br />

Antihypertensive agents<br />

377,900<br />

Dermatological preparations (in measured<br />

dosage)<br />

Personal Care Products<br />

Lipstick<br />

61,400<br />

Eye shadow<br />

$70,800<br />

Mascara<br />

23,000<br />

Sunscreen preparations<br />

13,000<br />

Cleansing creams and lotions<br />

40,200<br />

Moisturizing creams and lotions<br />

45,500<br />

All purpose creams and lotions<br />

49,100<br />

Shampoos<br />

31,500<br />

Hair lacquers (hair sprays)<br />

97,000<br />

Hair coloring<br />

24,500<br />

Cream rinse and conditioners<br />

25,400<br />

Styling gels and mousses<br />

38,700<br />

Room deodorizers<br />

23,900<br />

Washing & cleaning preparations, packaged for 73,600<br />

retail sale<br />

78,800<br />

Baby diapers<br />

240,400<br />

Source: Statistics Canada.<br />

5.4 EXPORTS<br />

1998<br />

(C$000s)<br />

$66,900<br />

94,800<br />

463,600<br />

86,900<br />

$61,600<br />

20,900<br />

28,400<br />

15,000<br />

34,800<br />

51,100<br />

26,400<br />

97,300<br />

22,100<br />

24,200<br />

34,000<br />

22,100<br />

54,300<br />

54,900<br />

212,000<br />

1999<br />

(C$000s)<br />

SMG/Columbia Consulting Group Page 164<br />

$92,600<br />

124,400<br />

368,900<br />

110,300<br />

Confidential<br />

Confidential<br />

Confidential<br />

31,100<br />

48,500<br />

76,100<br />

42,300<br />

103,100<br />

28,800<br />

Confidential<br />

Confidential<br />

25,500<br />

59,100<br />

Confidential<br />

Confidential<br />

The value of Canada’s total exports of pharmaceutical and personal care products for<br />

the years 1998 to 2002 are set out in the table below.<br />

Table 5.6: Total Exports of the Pharmaceutical and Personal Care Products<br />

Industry, 1998- 2002<br />

Industry Description 1998 1999 2000 2001 2002<br />

(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />

Pharmaceutical & Medicine Mfg $1,562,000 $1,681,000 $1,853,000 $2,307,000 $2,551,000<br />

Soap and Cleaning Compound<br />

Mfg.<br />

$530,264 $570,840 $554,024 $639,864 $707,654<br />

Toilet Preparation Mfg. 580,904 617,157 741,810 890,084 994,193<br />

Subtotal Soap & Toilet Mfg $1,111,168 $1,187,997 $1,295,834 $1,529,948 $1,701,847<br />

Total Exports $2,675,166 $2,870,996 $3,150,834 $3,838,949 $4,254,849<br />

Source: Statistics Canada.<br />

Canada’s top ten pharmaceutical product export destinations for 2002 are outlined in<br />

the following table.


Table 5.7: Top Ten Pharmaceutical Export Destinations, 2002<br />

Destination 2002<br />

% of<br />

(C$000s) Total<br />

World (All Countries) $2,551,482 100.0%<br />

United States 2,071,109 81.2%<br />

Ireland 47,013 1.8%<br />

Netherlands 34,433 1.3%<br />

Italy 29,986 1.2%<br />

Belgium 29,056 1.1%<br />

JAPAN<br />

27,180 1.1%<br />

Germany 24,883 1.0%<br />

United Kingdom 20,669 0.8%<br />

Denmark 17,926 0.7%<br />

Singapore 17,145 0.7%<br />

All other countries 232,083 9.1%<br />

Source: Statistics Canada.<br />

Canada’s top ten personal care product export destinations for 2002 are outlined in<br />

the following table.<br />

Table 5.8: Top Ten Personal Care Product Export Destinations, 2002<br />

Destination 2002<br />

% of<br />

(C$000s) Total<br />

World (All Countries) $1,701,847 100.0%<br />

United States 1,514,048 89.0%<br />

Japan 31,975 1.9%<br />

France 20,939 1.2%<br />

United Kingdom 18,224 1.1%<br />

Belgium 15,507 0.9%<br />

TAIWAN (TAIPEI)<br />

15,446 0.9%<br />

Hong Kong 14,946 0.9%<br />

Portugal 7,037 0.4%<br />

Australia 4,638 0.3%<br />

Korea, South 4,602 0.3%<br />

All other countries 54,484 3.2%<br />

Source: Statistics Canada.<br />

SMG/Columbia Consulting Group Page 165


5.5 COMPANY PROFILES<br />

ESTEE LAUDER COSMETICS LIMITED<br />

Industry: Personal Care<br />

Sub Industry: Cosmetics<br />

Location: Toronto, Ontario<br />

Size (sales): Wholly owned by U.S. parent,<br />

sales not reported separately<br />

Purchasing Potential: Confidential<br />

Specific Business Confidential<br />

OPPORTUNITIES:<br />

1. Company Description:<br />

Estee Lauder Cosmetics Limited is a worldwide skin care, hair care, fragrance and<br />

cosmetic products’ manufacturer and retailer, with annual sales approaching U.S.$5<br />

billion. Each Estee Lauder manufacturing facility produces a range of products for the<br />

whole corporation. Of the two manufacturing plants Estee Lauder operates in<br />

Canada, the Toronto plant has the global mandate to produce mascara for Estee<br />

Lauder worldwide.<br />

2. Main Product Produced and How It Is Packed:<br />

Product <strong>Packaging</strong><br />

Mascara Rigid Plastic Tubes<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

It is against company policy to divulge their current compliment of installed packaging<br />

machinery.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

The company is expanding the manufacturing operations at this plant, but it is<br />

against company policy to divulge the details.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 2<br />

Service & Technical Support – In General 2<br />

Brand/Supplier Reputation 2<br />

Experience in Our Industry/Industry Sector 2<br />

Previous Experience with the Supplier/Brand 2<br />

Operating Reliability/Accuracy 2<br />

Availability of Repair Parts 2<br />

SMG/Columbia Consulting Group Page 166


Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

3<br />

Potential Operating Cost Savings/Added Value 4<br />

Costs of Materials and Maintenance 4<br />

Service & Technical Support – In Canada 5<br />

Up-to-date Technology 5<br />

Speed of Delivery/Delivery Wait Period 7<br />

Credit Terms 8<br />

6. Attitudes Toward Suppliers:<br />

Positive attitudes are held toward the following countries: Germany, Italy, England,<br />

France, United States, Canada, Spain, Australia, Japan, Switzerland, Austria, and<br />

Sweden.<br />

Negative attitudes are held toward the following countries: China and Russia.<br />

a. Perception of <strong>Machinery</strong> by Country<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Excellent Excellent Excellent Good<br />

Canada Good Good Good Good<br />

France Excellent Excellent Excellent Average<br />

Germany Excellent Excellent Excellent Average<br />

Italy Excellent Excellent Excellent Good<br />

Japan Excellent Excellent Excellent Average<br />

Switzerland Excellent Excellent Excellent Average<br />

United States Good Good Excellent Good<br />

b. Perception of Pricing by Country<br />

Country Price<br />

Britain Average Prices<br />

Canada Good Prices<br />

France Somewhat Expensive<br />

Germany Very Expensive<br />

Italy Somewhat Expensive<br />

Japan Very Expensive<br />

Switzerland Somewhat Expensive<br />

United States Average Prices<br />

7. Purchasing Policies and Financial Arrangements:<br />

Estee Lauder buys both direct and from distributors. Purchase decisions are made at<br />

both the plant and corporate engineering level. Purchase planning is initiated at the<br />

plant level, usually to fill a need or a shortfall. They buy with cash only, and they don’t<br />

use outside financing.<br />

SMG/Columbia Consulting Group Page 167


8. Purchasing Issues:<br />

Lead times for new equipment and change parts are the biggest hurdles right now.<br />

The company is moving more towards turnkey situations because resources at the<br />

plant level are strained when performing line integrations.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of the company regularly attend PACK EXPO International and the<br />

PACex in Toronto.<br />

10. Contact Information:<br />

Company Name: Estee Lauder Cosmetics Limited<br />

Contact: Lew Torok<br />

Position: Engineering Supervisor<br />

Address: 161 Commander Blvd.<br />

Toronto, Ontario<br />

M1S 3K9<br />

Telephone: 416-297-3344<br />

Fax: 416-292-3495<br />

E-mail: ltorok@estee.ca<br />

SMG/Columbia Consulting Group Page 168


MCNEIL CONSUMER HEALTHCARE CANADA<br />

1. Company Description:<br />

Industry: Pharmaceuticals<br />

Sub Industry: Nonprescription pharmaceuticals<br />

Location: Guelph, Ontario<br />

Size (sales): Wholly owned by U.S. parent,<br />

sales not reported separately.<br />

Purchasing Potential: CDN$2million per year<br />

McNeil Consumer Healthcare Canada is a member of the Johnson & Johnson family<br />

of companies. Employing approximately 400 people, McNeil is one of Canada’s<br />

leading nonprescription, over-the-counter (OTC), pharmaceutical producers. The<br />

nonprescription pharmaceuticals it produces include complete lines of TYLENOL®<br />

acetaminophen and MOTRIN® ibuprofen products for adults and children.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Liquids All liquids are packed in polypropylene bottles<br />

and cartons, except for the easy-open-bottle<br />

format.<br />

Solids (tablets and caplets) All solids are packed in polypropylene bottles and<br />

cartons.<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

McNeal has 100 pieces of equipment organized into 4 high-speed automated<br />

packaging lines, which have a throughput rated at 200 bottles per minute each.<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

On average, McNeil spends CDN$2 million per year on packaging machinery.<br />

Current projects include the installation of a cartoner/case packer, pressure sensitive<br />

labeler, and dosage cup. Next year’s plans includes the installation of another<br />

cartoner/case packer.<br />

5. Key Factors in Purchase Decisions:<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Price 1<br />

Operating Reliability/Accuracy 1<br />

Equipment Characteristics & Features (e.g. flexibility, 1<br />

speed, capacity, unique features, etc.)<br />

Up-to-date Technology 2<br />

Brand/Supplier Reputation 2<br />

Availability of Repair Parts 3<br />

SMG/Columbia Consulting Group Page 169


Potential Operating Cost Savings/Added Value 3<br />

Service & Technical Support – In General 4<br />

Service & Technical Support – In Canada 4<br />

Experience in Our Industry/Industry Sector 4<br />

Previous Experience with the Supplier/Brand 4<br />

Speed of Delivery/Delivery Wait Period 5<br />

Costs of Materials and Maintenance 5<br />

Credit Terms 6<br />

6. Attitudes Toward Suppliers:<br />

German, Italian, and U.S. equipment suppliers are viewed positively because they<br />

produce quality equipment using up-to-date technology. Even though the European<br />

suppliers are viewed positively, there can be problems. For example, the local supply<br />

of Italian parts is fine as long as the parts are available, but for serious technical<br />

support one has to deal directly with the Italian manufacturer, which introduces time<br />

and communication delays into the process as they only speak Italian.<br />

<strong>Canadian</strong> suppliers are viewed less positively because of poor service, poor<br />

equipment quality, and poor equipment availability. For example, there are no<br />

<strong>Canadian</strong> suppliers of cartoners or case packers that meet McNeil’s requirements for<br />

high speed, capacity, and durability.<br />

a. Perception of <strong>Machinery</strong> by Country:<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Canada Poor Poor Average Poor<br />

Germany Good Good Good Good<br />

Italy Average Average Good Very Poor<br />

United States Good Good Good Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Average Prices<br />

Canada Excellent Prices<br />

Germany Somewhat Expensive<br />

Italy Very Expensive<br />

United States Good Prices<br />

7. Purchasing Policies and Financial Arrangements<br />

Even though McNeil is a division of Johnson & Johnson, it is authorized to spec and<br />

to buy equipment from suppliers of its choice. Equipment is financed through<br />

corporate channels.<br />

SMG/Columbia Consulting Group Page 170


8. Purchasing Issues<br />

The main supply problem McNeil faces is that there are a limited number of suppliers<br />

that can meet their requirements for speed, capacity, and durability. McNeil does not<br />

necessarily look for turnkey solutions, as it has bought individual pieces of equipment<br />

and put them together in the past.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of McNeil regularly attend PACK EXPO International, occasionally<br />

attend PACK EXPO Las Vegas, and infrequently attend the PACex International in<br />

Toronto.<br />

10. Contact Information<br />

Company Name: McNeil Consumer Healthcare<br />

Contact: David Jones<br />

Position: Corporate Engineering Manager<br />

Address: 890 Woodland Road West<br />

Guelph, ON N1K 1A5<br />

Telephone: 519-826-6250<br />

Fax: 519-826-6200<br />

E-mail: djones9@mcca.jnj.com<br />

SMG/Columbia Consulting Group Page 171


MERCK FROSST CANADA & CO<br />

1. Company Description:<br />

Industry: Pharmaceuticals<br />

Sub Industry: Prescription pharmaceuticals<br />

Location: Kirkland, Quebec<br />

Size (sales): $C985million (2002)<br />

Purchasing Potential: Not Provided<br />

Specific Business<br />

Opportunities:<br />

Blister pack equipment<br />

Merck Frosst Canada & Co. is one of Canada’s leading research-based<br />

pharmaceutical companies. Merck Frosst employs more than 1,900 people in<br />

Canada including 300 scientific personnel. The Merck Frosst Centre for Therapeutic<br />

<strong>Research</strong>, one of the largest biomedical research facilities in Canada, has a mandate<br />

to discover new therapies for the treatment of respiratory, inflammatory and other<br />

diseases. Merck Frosst markets an extensive line of cardiovascular products for high<br />

blood pressure, elevated cholesterol and heart failure as well as a broad range of<br />

vaccines. Merck Frosst is a recognized leader in the treatment of arthritis, asthma,<br />

osteoporosis, HIV/AIDS, glaucoma, prostate disease, migraines and infectious<br />

diseases. Merck Frosst Canada is a subsidiary of Merck & Co., Inc. of Whitehouse<br />

Station, New Jersey, a publicly traded company on the New York Stock Exchange.<br />

2. Main Products Produced and How They Are Packed:<br />

Product <strong>Packaging</strong><br />

Solids (tablets and capsules) Blister packs & bottles<br />

3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />

Current <strong>Machinery</strong> Used<br />

by Category<br />

Country of Origin<br />

Bottling line equipment Canada & U.S.<br />

Blister pack equipment Germany<br />

4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />

To meet the increased demand for blister packs, Merck is planning to install two new<br />

high-speed blister pack lines within the next two years.<br />

5. Key Factors in Purchase Decisions<br />

Factor Ranking<br />

(1 = Most<br />

Important)<br />

Quality/Reliability/Durability 1<br />

Potential Operating Cost Savings/Added Value 1<br />

Up-to-date Technology 1<br />

Brand/Supplier Reputation 1<br />

SMG/Columbia Consulting Group Page 172


Experience in Our Industry/Industry Sector 1<br />

Equipment Characteristics & Features (e.g. flexibility,<br />

speed, capacity, unique features, etc.)<br />

1<br />

Operating Reliability/Accuracy 1<br />

Availability of Repair Parts 1<br />

Documentation/Validation 1<br />

Price 2<br />

Service & Technical Support – In General 2<br />

Service & Technical Support – In Canada 2<br />

Previous Experience with the Supplier/Brand 2<br />

Costs of Materials and Maintenance 2<br />

Speed of Delivery/Delivery Wait Period 3<br />

Credit Terms 3<br />

6. Attitudes Toward Suppliers:<br />

German and Italian equipment suppliers are viewed positively. The German and<br />

Italian equipment is generally considered to be more reliable and more expensive<br />

than comparable <strong>Canadian</strong> and U.S. machinery.<br />

a. Perception of <strong>Machinery</strong> by Country<br />

Country Overall Quality Up-to-date<br />

Technology<br />

Service<br />

Britain Good Good Good Good<br />

Canada Good Good Good Good<br />

Germany Excellent Excellent Excellent Excellent<br />

Italy Excellent Excellent Excellent Excellent<br />

Netherlands Excellent Excellent Excellent Excellent<br />

Switzerland Excellent Excellent Excellent Excellent<br />

United States Average Average Average Average<br />

b. Perception of Pricing by Country:<br />

Country Price<br />

Britain Somewhat Expensive<br />

Canada Average Pricing<br />

Germany Very Expensive<br />

Netherlands Somewhat Expensive<br />

Italy Very Expensive<br />

Switzerland Somewhat Expensive<br />

United States Average Pricing<br />

SMG/Columbia Consulting Group Page 173


7. Purchasing Policies and Financial Arrangements:<br />

Large projects, such as the installation of new lines, are turnkey solutions. Merck also<br />

purchases individual pieces of equipment to replace and update older pieces.<br />

Corporate headquarters in the United States approves all major turnkey projects as<br />

well as any expenditure above $500,000.<br />

8. Purchasing Issues:<br />

None listed.<br />

9. Trade Show Attendance/Trade Publication Information:<br />

Representatives of Merck regularly attend PACK EXPO International. They also<br />

attend the Interpack in Düsseldorf, Germany, every three years.<br />

The trade publications that are read include Journal of Automation, <strong>Packaging</strong><br />

Digest, and Engineering.<br />

10. Contact Information:<br />

Company Name: Merck Frosst Canada & Co.<br />

Contact: Yves Belanger<br />

Position: <strong>Packaging</strong> Specialist<br />

Address: 16711 Trans-Canada Hwy<br />

Kirkland, Quebec<br />

H9H 3L1<br />

Telephone: 514-428-3315<br />

Fax: 514-428-3997<br />

E-mail: yves_belanger@merek.com<br />

SMG/Columbia Consulting Group Page 174

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