Canadian Packaging Machinery Market Research Report - PMMI
Canadian Packaging Machinery Market Research Report - PMMI
Canadian Packaging Machinery Market Research Report - PMMI
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<strong>Canadian</strong><br />
<strong>Packaging</strong> <strong>Machinery</strong><br />
<strong>Market</strong> <strong>Research</strong> <strong>Report</strong><br />
The findings of a <strong>Market</strong> <strong>Research</strong> Study conducted by<br />
SMG/Columbia Consulting Group, exclusively for the <strong>Packaging</strong><br />
<strong>Machinery</strong> Manufacturers Institute.<br />
September 2003
©Copyright 2003. <strong>Packaging</strong> <strong>Machinery</strong> Manufacturers Institute, Inc. All rights<br />
reserved. The information contained herein shall not be distributed or shared by<br />
the recipient. No parts of this document may be reproduced without the express<br />
written permission of <strong>PMMI</strong>.
TABLE OF CONTENTS<br />
EXECUTIVE SUMMARY.................................................................................................... 1<br />
1.0 THE CANADIAN MARKET ENVIRONMENT ............................................................. 3<br />
1.1 INTRODUCTION.................................................................................................. 3<br />
1.2 GEOGRAPHY AND POPULATION..................................................................... 4<br />
1.3 INTERNATIONAL ECONOMIC COMPARISION ................................................ 6<br />
1.4 INTERNATIONAL TRADE ................................................................................... 6<br />
1.5 POLITICAL/ECONOMIC ISSUES........................................................................ 7<br />
1.6 TRADE BARRIERS AND IMPORT DUTIES ....................................................... 8<br />
1.7 REGULATORY ISSUES AFFECTING PACKAGING........................................ 10<br />
2.0 CANADA’S PACKAGING MACHINERY MARKET .................................................. 12<br />
2.1 ESTIMATED SIZE OF APPARENT DOMESTIC MARKET .............................. 12<br />
2.2 PRODUCTION................................................................................................... 12<br />
2.3 EXPORTS .......................................................................................................... 13<br />
2.4 IMPORTS........................................................................................................... 15<br />
2.5. MARKET DRIVERS: FACTORS INFLUENCE PURCHASE DECISIONS ...... 17<br />
2.6 .....CUSTOMER EVALUATION OF SOURCES OF PACKAGING MACHINERY<br />
AND SERVICES................................................................................................ 19<br />
2.7 PACKAGING MACHINERY TRENDS............................................................... 22<br />
2.8 COMMUNICATIONS AND MARKETING MECHANISMS ................................ 24<br />
2.9 EQUIPMENT FINANCING................................................................................. 25<br />
2.10 SWOT ANALYSIS OF U.S. PACKAGING MACHINERY MANUFACTURES 25<br />
2.11 STRATEGIES FOR U.S. MANUFACTURERS TO SUCCEED IN CANADA . 27<br />
3.0 THE FOOD INDUSTRY ............................................................................................ 28<br />
3.1 INDUSTRY OVERVIEW .................................................................................... 28<br />
3.2 KEY PLAYERS................................................................................................... 29<br />
3.3 PRODUCTION................................................................................................... 30<br />
3.4 EXPORTS .......................................................................................................... 33<br />
3.5 FOOD PACKAGING REGULATIONS ............................................................... 34<br />
3.6 COMPANY PROFILES ...................................................................................... 35<br />
ADAMS CANADA............................................................................................... 35<br />
ASSOCIATED BRANDS.................................................................................... 38<br />
CADBURY TREBOR ALLAN INC...................................................................... 42<br />
CARRIERE FOODS INC.................................................................................... 46
CONAGRA FOODS INC.................................................................................... 49<br />
DARE FOODS LIMITED .................................................................................... 52<br />
E. D. SMITH & SONS......................................................................................... 55<br />
ELMIRA POULTRY INC..................................................................................... 58<br />
FISHERIES PRODUCTS INTERNATIONAL..................................................... 61<br />
GAY LEA FOODS CO-OPERATIVE LTD.......................................................... 64<br />
HEINZ CANADA................................................................................................. 67<br />
HUMPTY DUMPTY SNACK FOODS INC......................................................... 72<br />
JOHNVINCE FOODS......................................................................................... 75<br />
KELLOGG CANADA INC................................................................................... 78<br />
KRAFT CANADA INC. ....................................................................................... 81<br />
KRISPY KERNELS INC..................................................................................... 85<br />
MCCAIN FOODS LIMITED................................................................................ 89<br />
MCCORMICK CANADA..................................................................................... 93<br />
MIDWEST FOOD PRODUCTS......................................................................... 96<br />
NESTLE CANADA INC...................................................................................... 99<br />
OLIVIERI FOODS............................................................................................ 102<br />
ROGERS SUGAR ............................................................................................ 105<br />
SAPUTO INC.................................................................................................... 108<br />
SCHNEIDER FOODS...................................................................................... 111<br />
SMUCKER (CANADA) INC.............................................................................. 115<br />
SEAFORTH CREAMERY INC......................................................................... 119<br />
TROPHY FOODS INC. .................................................................................... 121<br />
VOORTMAN COOKIES LIMITED.................................................................... 125<br />
WESTON BAKERIES LTD............................................................................... 129<br />
4.0 THE BEVERAGE INDUSTRY................................................................................. 133<br />
4.1 INDUSTRY OVERVIEW .................................................................................. 133<br />
4.2 KEY PLAYERS................................................................................................. 135<br />
4.3 PRODUCTION................................................................................................. 135<br />
4.4 EXPORTS ........................................................................................................ 137<br />
4.5 COMPANY PROFILES .................................................................................... 139<br />
COLUMBIA BREWERY................................................................................... 139<br />
DIAGEO CANADA ........................................................................................... 142<br />
HIRAM WALKER & SONS LIMITED ............................................................... 145<br />
MARK ANTHONY CELLARS LIMITED ........................................................... 148
MOLSON.......................................................................................................... 151<br />
MOTHER PARKERS TEA & COFFEE LTD.................................................... 154<br />
SUN-RYPE PRODUCTS LIMITED.................................................................. 157<br />
5.0 THE PHARMACEUTICAL AND PERSONAL CARE INDUSTRY.......................... 160<br />
5.1 INDUSTRY OVERVIEW .................................................................................. 160<br />
5.2 KEY PLAYERS................................................................................................. 161<br />
5.3 PRODUCTION................................................................................................. 162<br />
5.4 EXPORTS ........................................................................................................ 164<br />
5.5 COMPANY PROFILES .................................................................................... 166<br />
ESTEE LAUDER COSMETICS LIMITED........................................................ 166<br />
MCNEIL CONSUMER HEALTHCARE CANADA............................................ 169<br />
MERCK FROSST CANADA & CO................................................................... 172
EXECUTIVE SUMMARY<br />
i. Introduction<br />
This report was commissioned by <strong>PMMI</strong>, and was conducted by the SMG/Columbia<br />
Consulting Group, a full service management consulting firm with offices in British<br />
Columbia, Washington State and Oregon. The report overviews the packaging<br />
machinery market in Canada in the food, beverages and pharmaceutical/personal<br />
care products industry sectors.<br />
The report is divided into five sections. The first section provides context for the<br />
market research information as it introduces the economic, political, and market<br />
environment in Canada. The second section describes the packaging machinery<br />
market in detail, including information about imports, exports, domestic production,<br />
and market size. This section also examines consumer behavior, including the main<br />
factors that influence purchase decisions. Sections three to five of the report outline<br />
the structure and size of the food processing, beverage, and pharmaceutical and<br />
personal care industries in Canada. These sections also present detailed profiles of<br />
selected end-users within each industry.<br />
ii. <strong>Canadian</strong> <strong>Market</strong> Environment<br />
The economic fundamentals of the <strong>Canadian</strong> economy are sound, and economic<br />
activity is expected to pick up in the second half of 2003, especially if the U.S.<br />
recovery accelerates as expected and the present uncertainties diminish.<br />
A factor affecting the sale of imported packaging machinery in Canada is the<br />
strengthening <strong>Canadian</strong> dollar relative to the U.S. dollar. At the time of the writing of<br />
this report, the U.S. – <strong>Canadian</strong> dollar exchange rate is the most favorable it has<br />
been since the mid-1990s. This reduces the cost of importing U.S. produced<br />
packaging machinery to price sensitive <strong>Canadian</strong> firms.<br />
iii. <strong>Canadian</strong> <strong>Packaging</strong> <strong>Machinery</strong> <strong>Market</strong><br />
The size of the domestic market for packaging machinery is estimated to be worth<br />
approximately CDN$414 million dollars.<br />
The United States is the single largest source of imported packaging machinery in<br />
Canada, as it supplies 49 per cent of the imports by value. Collectively, the<br />
European nations supply 43 per cent of the imports by value. The key European<br />
competing countries are Germany and Italy, which supply, respectively, 14 per cent<br />
and 12 per cent of the imports by value.<br />
iv. Best Prospects for <strong>Packaging</strong> <strong>Machinery</strong> Sales<br />
The industries/industry sectors for which demand for packaging machinery is likely to<br />
increase over the next three years are:<br />
• Food products in sectors that are particularly competitive and consumer-sensitive<br />
• Beverages, particularly bottled water and wine<br />
• Pharmaceuticals<br />
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The types of machinery for which demand is likely to increase in the coming years<br />
are:<br />
• Form, fill and seal machines<br />
• Automated case packing and palletizing equipment<br />
• Faster, automated palletizers<br />
• Blister pack equipment<br />
• Faster, more reliable inspection equipment<br />
• Faster and more sensitive printing, marking, and labeling equipment<br />
• Faster cartoning equipment<br />
v. Factors that Influence Purchasing Decisions<br />
The four most important factors that influence the purchase decision of packaging<br />
machinery are:<br />
• Quality/reliability/durability<br />
• Potential operating cost savings/added value<br />
• Operating reliability/accuracy<br />
• Equipment characteristics and features<br />
vi. Strategies for United States Companies to Succeed in Canada<br />
Based on the market research findings, the study suggests that the following<br />
strategies could be used to maintain and build the dominant market share enjoyed by<br />
U.S. packaging machinery:<br />
• Understand and provide for <strong>Canadian</strong> customers’ need for short run, fast<br />
changeover equipment;<br />
• Build upon the competitive advantage provided in Canada by the belief that U.S.<br />
manufacturers’ have superior service networks.<br />
• Utilize the U.S.’s close proximity to Canada to develop a quick response<br />
capability.<br />
• Use to advantage the improved price competitiveness provided by the more<br />
favorable U.S.-<strong>Canadian</strong> dollar exchange rate.<br />
• Do not assume the Canada market is exactly like the U.S.; gather market<br />
intelligence to better understand the market.<br />
• Build on <strong>Canadian</strong> package machinery buyers’ perception that U.S. suppliers are<br />
‘solid citizens’<br />
• Adhere to international standards to enhance market perception of U.S. products.<br />
• Provide flexible, high-speed packaging equipment but, to the extent possible,<br />
incorporate scalability.<br />
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1.0 THE CANADIAN MARKET ENVIRONMENT<br />
1.1 INTRODUCTION<br />
Canada has an affluent economy that is closely integrated with that of the United<br />
States, resembling not only U.S. per capita output, but also its market-oriented<br />
economic system, pattern of production, and high standard of living. In the years<br />
since the Second World War, impressive growth in the manufacturing and service<br />
sectors has transformed the nation from a largely rural economy into one primarily<br />
urban and industrial; although much of Canada’s manufacturing sector, including<br />
many purchasers of packaging machinery, is owned by American companies. The<br />
1989 U.S.-Canada Free Trade Agreement (FTA) and the 1994 North American Free<br />
Trade Agreement (NAFTA), which includes Mexico, eliminated virtually all <strong>Canadian</strong><br />
tariffs on U.S. products and touched off a dramatic increase in trade and economic<br />
integration with the U.S. Economically and technologically, Canada has developed in<br />
parallel with the United States across an undefended border.<br />
It is difficult to isolate the precise effects of any trade agreement on economic growth,<br />
but NAFTA’s numbers are impressive. By the fifth anniversary of the agreement,<br />
Canada’s merchandise trade with the U.S. and Mexico had risen 80 per cent and 100<br />
per cent, respectively. By 1999, trade in goods and services between Canada and<br />
the U.S. totaled $622.7 billion—an average of $1.7 billion of business crossing the<br />
border every day. The dominance of the U.S. in the Country’s trade statistics is<br />
striking: all told, in 2002 the U.S. bought about 85 per cent of Canada’s exports and<br />
produced 72 per cent of its imports.<br />
Although the <strong>Canadian</strong> market mirrors the U.S. market in many respects, there are<br />
differences among Canada’s regions. Canada is made up of 10 provinces and three<br />
territories in five main regions: the Atlantic region, Central Canada, the Prairies, the<br />
West Coast and the North. The Atlantic region includes the provinces of Nova Scotia,<br />
New Brunswick, Prince Edward Island, Newfoundland and Labrador. Central Canada<br />
is comprised of the English speaking province of Ontario and the French speaking<br />
province of Quebec. Central Canada is the most populated region of the country.<br />
Together, Ontario and Quebec produce 77 per cent of all <strong>Canadian</strong> manufactured<br />
goods. The Prairies encompass the provinces of Manitoba, Saskatchewan, and<br />
Alberta, while the West Coast consists of the province of British Columbia. The North<br />
includes Canada's three territories: Yukon, the Northwest Territories, and Nunavut,<br />
which make up more than one-third of Canada's landmass but far less than 1 per<br />
cent of the population.<br />
The provinces of Ontario and Quebec are the economic heartland of Canada, as the<br />
majority of the country’s manufacturers are concentrated in this region. The Province<br />
of Ontario is the economic powerhouse of Canada. In 2002, Ontario accounted for 41<br />
per cent of Canada's Gross Domestic Product (“GDP”), 53.5 per cent of Canada's<br />
total manufacturing shipments, and 38 per cent of Canada's population. Ontario’s<br />
economy is comparable in size to that of Sweden, Switzerland, Belgium, or Austria.<br />
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In 2002, Quebec accounted for 21 per cent of Canada’s GDP, 23.5 per cent of<br />
Canada’s total manufacturing shipments, and 24 per cent of Canada’s population.<br />
One of the main differences between Canada and the U.S. is that, under the Official<br />
Languages Act, Canada is officially a bilingual country. 22.6 per cent of <strong>Canadian</strong>s<br />
consider French as their native language, and of this, 80.2 per cent live in the<br />
province of Quebec. However, whether a person is English or French speaking,<br />
residing in the West Coast, Central or Atlantic region, all <strong>Canadian</strong>s have the right to<br />
receive federal government services in English or French.<br />
1.2 GEOGRAPHY AND POPULATION<br />
Canada is the second largest country by land area in the world. Its borders<br />
encompass a total land mass of approximately 9.984 million square kilometers. It is<br />
smaller than the Russian Federation, but larger than both China and the United<br />
States of America. It occupies roughly two-fifths of the North American continent.<br />
Canada’s population was estimated to be 31.5 million on January 1, 2003, and<br />
between 2002 and 2003, Canada’s population grew by 0.8 per cent. In comparison,<br />
Census Bureau inter-census projections indicate that the U.S. population grew by 1.2<br />
per cent between July 1 2002 and July 1 2003.<br />
Canada is a highly urbanized nation as 79.7 per cent of the population live in urban<br />
areas. Approximately 90 per cent of the <strong>Canadian</strong> population live within 100 miles of<br />
the Canada/U.S. border. 62.2 per cent of the <strong>Canadian</strong> population are concentrated<br />
in the provinces of Ontario and Quebec. The population of Canada’s ten provinces,<br />
three territories, and the largest provincial and territorial cities, are set out in the<br />
following table.<br />
Table 1.1: Population of Canada’s Provinces, Territories, and Cities<br />
Province/Territory Population<br />
(January<br />
2003)<br />
Newfoundland and<br />
Labrador<br />
Largest City Population<br />
(Census<br />
2001)<br />
531,145 St. John's 172,918<br />
Prince Edward Island 140,412 Charlottetown 58,358<br />
Nova Scotia 944,456 Halifax 359,183<br />
New Brunswick 756,368 Saint John 122,678<br />
Quebec 7,467,626 Montreal 3,426,350<br />
Ontario 12,109,514 Toronto 4,682,897<br />
Manitoba 1,150,564 Winnipeg 671,274<br />
Saskatchewan 1,009,225 Saskatoon 225,927<br />
Alberta 3,134,286 Calgary 951,395<br />
British Columbia 4,155,779 Vancouver 1,986,965<br />
Yukon Territory 29,841 Whitehorse 21,405<br />
Northwest Territories 41,389 Yellowknife 16,541<br />
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Nunavut 28,955 Iqaluit 5,236<br />
Canada 31,499,560 Ottawa-Hull 1,063,664<br />
Source: Statistics Canada<br />
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1.3 INTERNATIONAL ECONOMIC COMPARISION<br />
A comparison of GDP, and in particular GDP per capita, indicates that Canada has<br />
one of the most highly developed market economies within the OECD group of<br />
nations.<br />
Table 1.2: International GDP Comparisons: 2001<br />
Country GDP<br />
(U.S.$ Billions)<br />
GDP/Capita<br />
(U.S.$<br />
Thousands)<br />
Canada $694.5 $22.3<br />
Australia 368.8 18.9<br />
France 1,309.8 21.5<br />
Germany 1,853.4 22.5<br />
Italy 1,091.8 18.8<br />
Japan 4,141.4 32.6<br />
Mexico 617.2 6.2<br />
United Kingdom 1,426.5 24.3<br />
United States $10,019.7 $35.2<br />
Source: OECD<br />
1.4 INTERNATIONAL TRADE<br />
Canada is a major trading nation, and a key strength in its economy is its substantial<br />
trade surplus. Its leading merchandise exports and imports are presented in the<br />
following table.<br />
Table 1.3: <strong>Canadian</strong> Merchandise Trade 2002: Exports and Imports<br />
Category Exports Imports<br />
(C$ Millions) (C$ Millions)<br />
Agriculture and fishing products $30,541.6 $21,777.5<br />
Energy products 50,419.3 16,456.4<br />
Forestry products 36,650.3 3,134.0<br />
Industrial goods and materials 69,434.7 68,827.8<br />
<strong>Machinery</strong> and equipment 94,718.0 105,785.4<br />
Automotive parts 97,081.1 81,446.2<br />
Other consumer goods 17,341.0 46,416.2<br />
Special transactions trade 7,909.8 5,873.9<br />
Other 6,590.8 6,392.1<br />
Total Merchandise Trade<br />
Source: Statistics Canada<br />
$410,686.5 $356,109.3<br />
The destinations of Canada’s exports as well as the sources of Canada’s imports are<br />
outlined below.<br />
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Table 1.4: <strong>Canadian</strong> Merchandise Trade 2002: Export Destinations and Import<br />
Sources<br />
Country<br />
Exports Imports<br />
C$ Millions Percent C$ Millions Percent<br />
United States $348,383.7 84.8 $254,688.3 71.5<br />
Japan 9,706.9 2.4 11,735.6 3.3<br />
United Kingdom 5,905.8 1.4 10,311.0 2.9<br />
Other European<br />
Economic Community<br />
Countries<br />
15,304.6 3.7 25,833.5 7.3<br />
Other OECD Countries 11,026.6 2.7 19,480.6 5.5<br />
Other Countries 20,359.0 5.0 34,060.4 9.6<br />
Total Merchandise<br />
Trade<br />
Source: Statistics Canada<br />
$410,686.5 100.0 $356,109.3 100.0<br />
1.5 POLITICAL/ECONOMIC ISSUES<br />
Canada is a politically stable nation, although it is currently undergoing a change in<br />
the leadership of the political party that governs Canada. By early 2004, Prime<br />
Minister Jean Chretien, leader of the Federal Liberal Party, will, in all likelihood, be<br />
replaced as leader of the party by Paul Martin. This leadership change will make Mr.<br />
Martin Canada’s next Prime Minister.<br />
For the past four decades Canada has been faced with a substantial portion of the<br />
Province of Quebec’s population who want to separate from Canada. However, the<br />
threat of Quebec’s succession from Canada has been substantially reduced as a<br />
result of the last Quebec provincial election. In April 2003, the Provincial Liberal<br />
Party, led by Jean Charet, defeated the Parti Québécois, a party that pursued a<br />
separatist agenda.<br />
For Canada, 2002 marked the eleventh consecutive year of economic growth. Real<br />
gross domestic product (GDP) increased at an annual rate of 2.4 per cent in the first<br />
quarter of 2003, a faster pace than the 1.6 per cent it experienced during the fourth<br />
quarter of 2002. But as a whole, real GDP grew 3.4 per cent in 2002, which was<br />
more than double the rate of 2001, and higher than the 2.4 per cent growth posted in<br />
the United States. In 2002, Canada attained the best performance amongst the G-8<br />
group of developed nations in terms of output growth and job creation. Even though<br />
short-term economic prospects remain vulnerable to certain impacts, such as Middle<br />
East uncertainty, SARS, and Mad Cow disease, most analysts expect continued<br />
growth in 2003. Canada is expected to lead the G-8 in terms of output as growth is<br />
forecast to reach 2.2 per cent in 2003. The Royal Bank of Canada predicts that the<br />
<strong>Canadian</strong> economy will see growth of 3.4 per cent in 2004.<br />
The foundation upon which Canada’s economic performance was built in 2002 was<br />
the consumer, as employment growth and pent-up demand for durables drove the<br />
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economy. Between January 2002 and February 2003 the <strong>Canadian</strong> economy<br />
generated 613,000 net new jobs, the largest gain in employment during any fourteen<br />
month period on record back to 1976. Even though the strong labor market induced<br />
an additional 522,000 people to enter the labor force during 2002, the unemployment<br />
rate dropped from 8.0 per cent in December 2001 to 7.4 per cent in January and<br />
February 2003. Historically low interest rates have fuelled consumer spending on<br />
durables, in particular motor vehicles, residential housing, furniture, and appliances.<br />
Solid growth in consumer spending and in residential investment was accompanied<br />
by declines in real exports and in non-residential investment in plant and equipment.<br />
Canada's economy and in particular, its export sector, will be challenged by the rapid<br />
speed with which the <strong>Canadian</strong> dollar has recently appreciated. The <strong>Canadian</strong> dollar<br />
rose 15 per cent during the first half of 2003. The Royal Bank of Canada predicts it<br />
will reach 75.2 U.S. cents (or $C1.33 to the U.S. dollar) by the end of 2003 and climb<br />
to 77.5 U.S. cents ($C1.29 to the U.S. dollar) by the end of 2004. It traded at 74.02<br />
cents, or $CDN1.35 to the U.S. dollar on Friday, 19 September 2003. A 75-cent<br />
dollar erases the labor cost advantage Canada has experienced over the U.S. in<br />
recent years. Any further appreciation in the Canada/U.S. exchange rate would tilt<br />
the competitive balance towards U.S. manufacturing in the absence of an increase in<br />
domestic productivity or a decrease in labor costs.<br />
Some of Canada’s key economic indicators are summarized in the following table.<br />
Table 1.5: Canada: Key Economic Indicators<br />
Key Indicators 1999 2000 2001 2002 2003<br />
Real GDP growth (%) 5.1 4.5 1.5 3.4 2.2 1<br />
Exports of Goods & Services (% GDP) 43.0 45.5 43.3 42.2 41.8 2<br />
Unemployment Rate (%) 7.6 6.8 7.2 7.7 8.0 3<br />
Prime Rate (average. %) 6.4 7.3 5.2 4.2 4.50 3<br />
Exchange Rate (C$: U.S. Cents) 67.3 67.3 64.6 63.7 68.0 3<br />
Consumer Price Index (average %) 1.3 1.3 2.0 2.4 2.0 4<br />
Sources: Economist Intelligence Unit; Department of Finance Canada; Statistics<br />
Canada.<br />
Notes: (1) Finance Minister John Manley’s Budget Update, June 2003,<br />
(2) Economist Intelligence Unit estimate.<br />
(3) Department of Finance Canada. The unemployment rate was current as of<br />
August 2003, and the unemployment and prime rates were current as of<br />
September 4, 2003.<br />
(4) Statistics Canada. The consumer price index was current as of August<br />
2003.<br />
1.6 TRADE BARRIERS AND IMPORT DUTIES<br />
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As a result of the U.S.-Canada Free Trade Agreement (FTA), which went into effect<br />
in January 1989, virtually all <strong>Canadian</strong> tariffs on U.S. products have been eliminated.<br />
The North American Free Trade Agreement (NAFTA), which replaced the FTA in<br />
January 1994, removed some remaining barriers and expanded specific provisions of<br />
the FTA. However, certain non-tariff barriers at both the federal and provincial levels<br />
continue to impede the access of U.S. goods and services to Canada or retard<br />
potential export growth. These non-tariff barriers include standards and practices<br />
related to government procurement policies, provincial liquor boards, service exports<br />
and cultural industries.<br />
There are no significant trade barriers impeding exports of U.S. packaging machinery<br />
to Canada. Under the U.S.-Canada Free Trade Agreement and its successor, the<br />
North American Free Trade Agreement, tariffs on all U.S.-origin packaging machinery<br />
were eliminated as of January 1, 1998. Equipment originating from the United States<br />
that satisfy NAFTA Rules of Origin requirements are entitled to a zero percent tariff.<br />
Equipment that does not satisfy the Rules of Origin or that originate from other<br />
countries is subject to the Most Favored Nation tariff, which is 3.4 percent. Rules of<br />
Origin outlined in NAFTA are used to determine whether a product or piece of<br />
equipment originates in Canada, the Unites States, or Mexico and is thereby eligible<br />
for duty-free entry to the respective markets.<br />
All commercial shipments exported to Canada require a properly completed Canada<br />
Customs Invoice or its equivalent. In addition, shipments of U.S.-produced goods<br />
must be accompanied by a completed NAFTA Certificate of Origin in order to obtain<br />
tariff-free treatment under the provisions of the North American Free Trade<br />
Agreement. For further information, contact the Canada Customs and Revenue<br />
Agency representative at the <strong>Canadian</strong> Embassy in Washington at Tel: (202) 682-<br />
1740 or Fax: (202) 682-7689.<br />
Non-tariff barriers are not a significant factor affecting U.S.-Canada trade in<br />
packaging equipment. There are no technical standards established by the<br />
<strong>Canadian</strong> government for imported packaging equipment. However, all electrically<br />
powered products sold in Canada must comply with <strong>Canadian</strong> law requiring<br />
compliance with federal standards established by the <strong>Canadian</strong> Standards<br />
Association (CSA). Information pertaining to the certification process and copies of<br />
the applicable standards can be obtained by contacting the CSA.<br />
On January 1, 1991, the <strong>Canadian</strong> Federal Government supplanted its 13.5 percent<br />
Federal Sales Tax on manufactured goods with a seven-percent Goods and Services<br />
Tax (GST). The GST is a value-added consumption tax, which is applied to all<br />
domestic and imported goods and services sold in Canada. The GST on imports is<br />
initially levied on the freight on board (FOB) price plus applicable <strong>Canadian</strong> customs<br />
duties, if any. For more information regarding the GST, exporters should contact<br />
Canada Customs and revenue Agency.<br />
U.S. exporters of packaging equipment must comply with bilingual and other<br />
packaging and labeling practices in Canada. Directions for use, warranty certificates<br />
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or assembly instructions accompanying the equipment must be in both of Canada's<br />
official languages --English and French. Special provincial packaging and labeling<br />
requirements apply in the province of Quebec, and U.S. exporters of non-food FCSL<br />
equipment should contact the Office de la Langue Francaise for more information.<br />
1.7 REGULATORY ISSUES AFFECTING PACKAGING<br />
Heath Canada is responsible for administering the Food and Drugs Act. This Act<br />
applies to all food, drugs, cosmetics and medical devices sold in Canada, whether<br />
manufactured in Canada or imported. The Act and Regulations ensures the safety of<br />
and prevent deception in relation to foods, drugs, cosmetics and medical devices by<br />
governing their sale and advertisement and, in addition, sets out the labeling<br />
requirements for food. A consolidation of the Food and Drugs Act and of the Food<br />
and Drug Regulations issued by the Department of Health can be found at:<br />
http://www.hc-sc.gc.ca/food-aliment/friia-raaii/food_drugs-aliments_drogues/actloi/e_index.html.<br />
Pre-packaged products sold in Canada are subject to mandatory labeling<br />
requirements regarding product identity, product net quantity, and dealer’s name, and<br />
principal place of business, requirements that are described in more detail below.<br />
Some further requirements include:<br />
• The name of a product must appear on the label of pre-packaged consumer<br />
goods in both English and French.<br />
• All mandatory information on food labels must be shown in both French and<br />
English.<br />
• In Quebec, labeling of food products must be in French or have a French version<br />
displayed at least as prominently as the other language.<br />
• Labels of shipping containers (such as those for commercial, industrial or<br />
institutional use), are not required to be bilingual, but do need a net quantity<br />
declaration in either metric or <strong>Canadian</strong> measure.<br />
• Information shown on labels is subject to minimum type size requirements.<br />
• A wide range of consumer items are now limited to a specific number of standard<br />
metric package sizes. This particularly relates to products such as laundry<br />
detergents, soaps, deodorants, shaving creams, hairsprays, shampoo, perfume,<br />
skin creams and other cosmetic goods.<br />
• Statements of national meat inspection and of plant number must be indicated on<br />
labels or cartons of imported meat.<br />
• Textile articles, food (including meat, fish and eggs), drugs, alcohol and cosmetics<br />
are also subject to more stringent labeling requirements.<br />
In Canada, the existence of bilingualism has significant implications for packaging.<br />
Canada requires bilingual labeling (English and French) for most products. Bilingual<br />
designation of the generic name on most pre-packaged consumer products is<br />
required by the federal Consumer <strong>Packaging</strong> and Labeling Act. Under this Act, the<br />
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following information must appear on the package/label of a consumer good sold in<br />
Canada:<br />
• Product Identity Declaration: describes a product's common or generic name, or<br />
its function. The declaration must be in both English and French<br />
• Net Quantity Declaration: should be expressed in metric units of volume when the<br />
product is a liquid or a gas, or is viscous; or in metric units of weight when the<br />
product is solid or sold by numerical count. Net quantity may be expressed in<br />
other established trade terms.<br />
• Dealer's Name and Principal Place of Business: describes where the prepackaged<br />
product was manufactured or produced for resale. In general, a name<br />
and address sufficient for postal delivery is acceptable. This information can be in<br />
either English or French.<br />
• Canada Customs and Revenue Agency, the agency responsible for inspection of<br />
imports, also requires an indication of the country of origin, such as "Made in the<br />
USA," on several classes of imported goods. Goods not properly marked cannot<br />
be released from Canada Customs until suitably marked.<br />
The Province of Quebec requires that all products sold in that province be labeled in<br />
French and that the use of French be given equal prominence with other languages<br />
on any packages or containers. The Charter of the French Language requires the<br />
use of French on product labeling, warranty certificates, directions for use, public<br />
signs and written advertising.<br />
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2.0 CANADA’S PACKAGING MACHINERY MARKET<br />
2.1 ESTIMATED SIZE OF APPARENT DOMESTIC MARKET<br />
In 2001, the apparent domestic market for packaging machinery in Canada was<br />
estimated to be worth approximately C$414 million dollars, a 12.2 per cent increase<br />
over 2000. The table below outlines the estimated size of the apparent domestic<br />
market in Canada for packaging machinery for the years 1998 to 2001. The<br />
estimated size of the apparent domestic market was calculated by adding<br />
Manufacturing Shipments to Total Imports and then subtracting Total Exports.<br />
Table 2.1: Estimated Size of Apparent Domestic <strong>Market</strong> for <strong>Packaging</strong><br />
<strong>Machinery</strong>, 1998-2001<br />
HS 5 <strong>Packaging</strong><br />
<strong>Machinery</strong> Codes 5<br />
1998 1999 2000 2001<br />
(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
8422.20 1 $10,784 $13,265 $10,001 $11,350<br />
8422.30 2 139,332 158,340 114,491 126,403<br />
8422.40 3 140,409 163,458 147,434 192,169<br />
8422.90 4 74,157 71,737 96,925 83,776<br />
Total $364,682 $406,800 $368,851 $413,698<br />
Source: Consultants’ calculation.<br />
Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />
(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />
other containers.<br />
(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />
type).<br />
(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />
packaging containers.<br />
(5) Canada and most countries throughout the world, including the United States, use<br />
the Harmonized Commodity Description and Coding System (the Harmonized<br />
System or HS) to classify internationally traded goods. The Harmonized System’s 6digit<br />
root was developed for general product categories under the auspices of the<br />
Customs Co-operation Council. Individual countries that use the HS are allowed to<br />
define commodities at a more detailed level than 6-digits, but all definitions must be<br />
within that 6-digit framework. Individual countries have extended the 6-digit root to 10<br />
digits for customs (import) purposes, and to 8 digits for export purposes. In Canada,<br />
extensions of the international HS are used to collect and disseminate statistics on<br />
detailed merchandise export and import commodities.<br />
2.2 PRODUCTION<br />
In 1999, according to the most recent and complete data available from Statistics<br />
Canada for these products, <strong>Canadian</strong> manufacturers shipped packaging machinery<br />
valued at approximately C$259 million, a figure which under-estimates the amount of<br />
domestic production as data for all industry segments have not been captured. The<br />
following table outlines the value of <strong>Canadian</strong> manufacturers’ shipments of packaging<br />
machinery for the years 1997 to 1999. The most recent production data available is<br />
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1999 as Statistics Canada is not scheduled to release 2000 and 2001 data until<br />
January 2004.<br />
Table 2.2: Value of Products Shipped by <strong>Canadian</strong> Manufacturers, <strong>Packaging</strong><br />
<strong>Machinery</strong>, 1997-1999<br />
HS <strong>Packaging</strong><br />
<strong>Machinery</strong> Codes<br />
1997<br />
(C$ 000s)<br />
1998<br />
(C$ 000s)<br />
1999<br />
(C$ 000s)<br />
8422.20 1 Not available Confidential $14,800<br />
8422.30 2 $77,000 $83,700 107,600<br />
8422.40 3 144,400 122,000 136,500<br />
8422.90 4 Not available Not available Not available<br />
Total $221,400 $205,700 $258,900<br />
Source: Statistics Canada.<br />
Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />
(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />
other containers.<br />
(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />
type).<br />
(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />
packaging containers.<br />
2.3 EXPORTS<br />
In 2002, Canada exported packaging machinery valued at approximately C$359<br />
million, a 0.57 per cent increase over 2001. The following table outlines the value of<br />
Canada’s total exports of packaging machinery for the years 1998 to 2002.<br />
Table 2.3: Total <strong>Packaging</strong> <strong>Machinery</strong> Exports, 1998-2002<br />
HS <strong>Packaging</strong><br />
<strong>Machinery</strong> Codes<br />
1998<br />
(C$ 000s)<br />
1999<br />
(C$ 000s)<br />
2000<br />
(C$ 000s)<br />
2001<br />
(C$ 000s)<br />
2002<br />
(C$ 000s)<br />
8422.20 1 $9,384 $8,363 $10,452 $23,288 $11,130<br />
8422.30 2 108,651 101,639 117,591 122,942 126,046<br />
8422.40 3 120,269 124,895 122,278 118,423 124,588<br />
8422.90 4 70,249 86,440 79,755 91,989 96,921<br />
Total (All Countries) $308,553 $321,336 $330,076 $356,642 $358,684<br />
Source: Statistics Canada.<br />
Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />
(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />
other containers.<br />
(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />
type).<br />
(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />
packaging containers.<br />
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The following table outlines the main destinations of Canada’s total exports of<br />
packaging machinery for the years 2000 to 2002. As the table demonstrates, the<br />
United States is the main destination for Canada’s exports of packaging machinery.<br />
In 2002, for example, the United States received approximately 92 per cent of the<br />
total value of Canada’s exports of packaging machinery.<br />
2.4: Destinations of Canada’s Total Exports of <strong>Packaging</strong> <strong>Machinery</strong>, 2000-2002<br />
Total Export 2000 2001 2002 2000 2001 2002 % Change<br />
Destinations (CDN$)<br />
% Share<br />
2001/2002<br />
World $ 334,417,149 $ 358,576,280 $ 359,136,598 100% 100% 100% 0.16%<br />
United States (U.S.) $ 309,408,782 $ 329,173,132 $ 329,886,001 93.74% 92.30% 91.97% 0.22%<br />
Germany $ 2,152,079 $ 1,586,080 $ 4,908,536 0.65% 0.44% 1.37% 209.48%<br />
Australia $ 712,642 $ 921,380 $ 3,497,402 0.22% 0.26% 0.98% 279.58%<br />
Ireland $ 2,286,232 $ 1,486,711 $ 2,629,581 0.69% 0.42% 0.73% 76.87%<br />
Hong Kong $ - $ 892,288 $ 2,198,359 0.00% 0.25% 0.61% 146.37%<br />
United Kingdom (U.K.) $ 2,614,073 $ 2,040,679 $ 2,062,279 0.79% 0.57% 0.57% 1.06%<br />
Iran $ - $ 92,412 $ 1,740,459 0.00% 0.03% 0.49% 1783.37%<br />
Japan $ 221,741 $ 111,337 $ 1,192,551 0.07% 0.03% 0.33% 971.12%<br />
Brazil $ 292,246 $ 3,310,243 $ 1,189,472 0.09% 0.93% 0.33% -64.07%<br />
Colombia $ 80,742 $ 328,127 $ 942,875 0.02% 0.09% 0.26% 187.35%<br />
Singapore $ 279,384 $ 262,633 $ 866,334 0.08% 0.07% 0.24% 229.86%<br />
China $ 1,063,525 $ 9,412,868 $ 702,899 0.32% 2.64% 0.20% -92.53%<br />
Chile $ 21,511 $ 55,718 $ 568,503 0.01% 0.02% 0.16% 920.32%<br />
Jamaica $ 481 $ 10,087 $ 566,597 0.00% 0.00% 0.16% 5517.10%<br />
Venezuela $ 97,536 $ 310,722 $ 558,967 0.03% 0.09% 0.16% 79.89%<br />
Indonesia (includes East Timor) $ 2,567 $ 371,423 $ 514,631 0.00% 0.10% 0.14% 38.56%<br />
France (incl. Monaco, French Antilles) $ 1,348,184 $ 1,418,019 $ 497,485 0.41% 0.40% 0.14% -64.92%<br />
Netherlands $ 425,552 $ 91,462 $ 481,182 0.13% 0.03% 0.13% 426.10%<br />
Taiwan (Taipei) $ 16,493 $ 59,358 $ 352,058 0.00% 0.02% 0.10% 493.11%<br />
Vietnam $ 144,000 $ - $ 314,668 0.04% 0.00% 0.09% 0.00%<br />
Belgium $ 418,736 $ 6,599 $ 313,874 0.13% 0.00% 0.09% 4656.39%<br />
Mexico $ 602,189 $ 338,640 $ 270,149 0.18% 0.09% 0.08% -20.23%<br />
Dominican Republic $ 444,969 $ 5,591 $ 222,420 0.13% 0.00% 0.06% 3878.18%<br />
Barbados $ 26,937 $ 10,394 $ 220,735 0.01% 0.00% 0.06% 2023.68%<br />
Korea, South $ 229,137 $ 256,571 $ 191,010 0.07% 0.07% 0.05% -25.55%<br />
Italy (includes Vatican City State) $ 1,182,632 $ 60,783 $ 164,620 0.36% 0.02% 0.05% 170.83%<br />
Malaysia $ 376,218 $ 1,764,074 $ 123,076 0.11% 0.49% 0.03% -93.02%<br />
Poland $ - $ 95,725 $ 121,356 0.00% 0.03% 0.03% 26.78%<br />
Finland $ 287,825 $ - $ 120,103 0.09% 0.00% 0.03% 0.00%<br />
Ecuador $ 12,481 $ 99,698 $ 119,985 0.00% 0.03% 0.03% 20.35%<br />
Libya $ - $ - $ 119,414 0.00% 0.00% 0.03% 0.00%<br />
Lithuania $ - $ - $ 115,016 0.00% 0.00% 0.03% 0.00%<br />
Egypt $ 30,609 $ - $ 107,033 0.01% 0.00% 0.03% 0.00%<br />
New Zealand $ 24,000 $ 60,169 $ 93,789 0.01% 0.02% 0.03% 55.88%<br />
Oman (Muscat) $ - $ - $ 66,433 0.00% 0.00% 0.02% 0.00%<br />
Costa Rica $ 141,953 $ 23,618 $ 66,096 0.04% 0.01% 0.02% 179.85%<br />
Senegal $ - $ - $ 65,830 0.00% 0.00% 0.02% 0.00%<br />
South Africa $ 790,351 $ 50,719 $ 59,408 0.24% 0.01% 0.02% 17.13%<br />
All Other Countries<br />
Source: Statistics Canada.<br />
$ 4,340,671 $ 1,934,510 $ 452,706 1.32% 0.54% 0.13% -76.60%<br />
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2.4 IMPORTS<br />
In 2002, Canada imported packaging machinery valued at approximately CDN$585<br />
million, a 13.6 per cent increase over 2001. The table below outlines the value of<br />
Canada’s imports of packaging machinery for the years 1998 to 2002.<br />
Table 2.6: Total <strong>Packaging</strong> <strong>Machinery</strong> Imports, 1998-2002<br />
HS <strong>Packaging</strong><br />
<strong>Machinery</strong> Codes<br />
1998<br />
(C$ 000s)<br />
1999<br />
(C$ 000s)<br />
2000<br />
(C$ 000s)<br />
2001<br />
(C$ 000s)<br />
2002<br />
(C$ 000s)<br />
8422.20 1 $5,368 $6,828 $5,653 $3,132 $6,012<br />
8422.30 2 164,283 152,379 142,652 159,915 208,300<br />
8422.40 3 138,678 151,853 135,412 176,292 193,865<br />
8422.90 4 144,406 158,177 176,680 175,765 177,207<br />
Total (All Countries) $452,736 $469,238 $460,397 $515,104 $585,384<br />
Source: Statistics Canada.<br />
Notes: (1) HS 8422.20 – <strong>Machinery</strong> for cleaning/drying bottles or other containers.<br />
(2) HS 8422.30 – <strong>Machinery</strong> for filling, closing, sealing or labeling bottles, cans and<br />
other containers.<br />
(3) HS 8422.40 – Packing or wrapping machinery (including heat shrink-wrapping<br />
type).<br />
(4) HS 8422.90 – Parts of dishwashers or machinery for cleaning or otherwise<br />
packaging containers.<br />
The table on the following page outlines the main sources of Canada’s total imports<br />
of packaging machinery for the years 2000 to 2002. As the table demonstrates, the<br />
United States is the main source of Canada’s imports of packaging machinery. In<br />
2002, for example, the United States provided approximately 49 per cent of the total<br />
value of Canada’s imports of packaging machinery.<br />
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Table 2.7: Sources of Canada’s Imports of <strong>Packaging</strong> <strong>Machinery</strong>, 2000-2002<br />
Total Import 2000 2001 2002 2000 2001 2002 % Change<br />
Sources (CDN$) % Share<br />
2001/2002<br />
World (All Countries) $ 461,003,631 $ 516,415,804 $ 585,683,404 100% 100% 100% 13.41%<br />
United States (U.S.) $ 259,242,585 $ 287,772,454 $ 288,973,756 56.23% 55.72% 49.34% 0.42%<br />
Germany $ 60,684,603 $ 69,857,999 $ 84,057,716 13.16% 13.53% 14.35% 20.33%<br />
Italy (includes Vatican City State) $ 41,231,830 $ 47,442,615 $ 68,044,918 8.94% 9.19% 11.62% 43.43%<br />
Switzerland $ 19,496,616 $ 16,147,949 $ 26,399,559 4.23% 3.13% 4.51% 63.49%<br />
France (incl. Monaco, French Antilles) $ 8,192,371 $ 12,947,047 $ 25,999,268 1.78% 2.51% 4.44% 100.81%<br />
Japan $ 23,084,500 $ 19,692,565 $ 22,635,970 5.01% 3.81% 3.86% 14.95%<br />
Netherlands $ 7,451,858 $ 10,050,630 $ 14,279,926 1.62% 1.95% 2.44% 42.08%<br />
United Kingdom (U.K.) $ 9,511,460 $ 11,906,234 $ 13,006,377 2.06% 2.31% 2.22% 9.24%<br />
Sweden $ 8,033,032 $ 10,768,223 $ 6,926,899 1.74% 2.09% 1.18% -35.67%<br />
Spain $ 1,374,215 $ 3,285,801 $ 4,998,488 0.30% 0.64% 0.85% 52.12%<br />
Taiwan (Taipei) $ 4,738,082 $ 4,013,834 $ 4,517,075 1.03% 0.78% 0.77% 12.54%<br />
Norway $ 396,083 $ 598,974 $ 3,203,136 0.09% 0.12% 0.55% 434.77%<br />
Romania $ 1,403,094 $ 2,909,783 $ 2,579,104 0.30% 0.56% 0.44% -11.36%<br />
China $ 3,269,405 $ 2,300,965 $ 2,300,623 0.71% 0.45% 0.39% -0.01%<br />
Denmark $ 2,548,029 $ 1,538,596 $ 2,213,752 0.55% 0.30% 0.38% 43.88%<br />
Indonesia (includes East Timor) $ 22,987 $ 110,046 $ 2,054,513 0.00% 0.02% 0.35% 1766.96%<br />
Korea, South $ 949,714 $ 1,638,475 $ 1,751,240 0.21% 0.32% 0.30% 6.88%<br />
India $ 265,307 $ 109,109 $ 1,353,465 0.06% 0.02% 0.23% 1140.47%<br />
Belgium $ 2,819,010 $ 1,712,998 $ 1,309,235 0.61% 0.33% 0.22% -23.57%<br />
Re-Imports (Canada) $ 1,356,815 $ 2,580,686 $ 1,251,217 0.29% 0.50% 0.21% -51.52%<br />
Mexico $ 633,942 $ 816,526 $ 1,041,158 0.14% 0.16% 0.18% 27.51%<br />
New Zealand $ 129,403 $ 108,494 $ 1,036,061 0.03% 0.02% 0.18% 854.95%<br />
Singapore $ 144,979 $ 802,211 $ 1,021,558 0.03% 0.16% 0.17% 27.34%<br />
Brazil $ 99,406 $ 706,230 $ 787,230 0.02% 0.14% 0.13% 11.47%<br />
Australia $ 486,977 $ 881,693 $ 622,450 0.11% 0.17% 0.11% -29.40%<br />
Hong Kong $ 325,038 $ 311,503 $ 612,354 0.07% 0.06% 0.10% 96.58%<br />
Austria $ 666,470 $ 836,673 $ 517,848 0.14% 0.16% 0.09% -38.11%<br />
Portugal $ 233,825 $ 436,901 $ 315,845 0.05% 0.08% 0.05% -27.71%<br />
Czech Republic $ 9,069 $ 108,430 $ 268,348 0.00% 0.02% 0.05% 147.49%<br />
Thailand $ 187,428 $ 94,905 $ 254,840 0.04% 0.02% 0.04% 168.52%<br />
Philippines $ 130,347 $ 70,616 $ 203,687 0.03% 0.01% 0.03% 188.44%<br />
Israel $ 161,801 $ 280,800 $ 149,616 0.04% 0.05% 0.03% -46.72%<br />
Ireland $ 22,066 $ 515,881 $ 131,457 0.00% 0.10% 0.02% -74.52%<br />
Finland $ 69,988 $ 148,351 $ 94,492 0.02% 0.03% 0.02% -36.31%<br />
Turkey $ 22,047 $ - $ 93,936 0.00% 0.00% 0.02% 0.00%<br />
South Africa $ 396,159 $ 287,897 $ 76,799 0.09% 0.06% 0.01% -73.32%<br />
All Other Countries $ 606,545 $ 1,311,855 $ 299,744 0.13% 0.25% 0.05% -77.15%<br />
Source: Statistics Canada.<br />
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2.5. MARKET DRIVERS: FACTORS THAT INFLUENCE PURCHASE<br />
DECISIONS<br />
In assessing opportunities in the <strong>Canadian</strong> packaging machinery market and<br />
strategies for success, it is important to first identify and understand the factors that<br />
influence the purchase decision. Representatives of the packaging machinery users<br />
included in the survey were asked to rank a list of factors that had been found in<br />
other markets to enter into the purchase decision. Many pointed out the fact that<br />
purchase determinants were usually situation specific but they were able to respond<br />
in general terms. The results were as follows:<br />
Most Important Factors<br />
Interestingly, price was not considered to be the most important factor influencing the<br />
purchase decision. Providing the price quoted was reasonably within the market<br />
range, a number of other factors were considered to be more important purchase<br />
drivers. The four most important were said to be:<br />
• Quality/reliability/durability<br />
- This factor was identified by the largest number of respondents as being the<br />
most important. They expressed the need to be certain that they could<br />
depend upon the performance of the equipment over its operational life. This<br />
is consistent with the findings in other <strong>PMMI</strong> markets.<br />
• Potential operating cost savings/added value<br />
- In today’s operating environment, virtually all respondents stated that they<br />
were continually searching for efficiencies in their operations and this played a<br />
major role in their equipment choices. The driving force behind this is the<br />
need to improve operational efficiency and get more out of each expenditure<br />
dollar.<br />
• Operating reliability/accuracy<br />
- This is closely associated with the first factor. As one respondent expressed it,<br />
“I cannot afford high levels of downtime or a high proportion of defects so I<br />
must have reliable equipment.”<br />
• Equipment characteristics and features<br />
- The equipment must, of course, be able to perform the required tasks in a<br />
manner well suited to the needs of the purchaser. In this it was very important<br />
to purchasers that installed machinery be able to achieve specification run<br />
levels or perform as claimed. Within the equipment characteristics, flexibility<br />
and speed were considered to be among the most important attributes.<br />
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The Next Level of Importance<br />
A number of other factors were also considered to be important purchase drivers but<br />
at a lower level of importance than the top four. Also there was less unanimity<br />
among purchasers as many of these elements were viewed differently by different<br />
elements within the market. These factors were:<br />
• Service and technical support<br />
- This referred to the ready availability of service, the quality of service and the<br />
types of service offered. Some felt strongly that good service and technical<br />
support must actually be available inside Canada while most did not need it to<br />
be located in Canada providing it was readily available when needed. Service<br />
and technical support was much more important for smaller companies and<br />
those with few in-house technical personnel.<br />
• Experience in the respondent’s industry<br />
- This is another element that is viewed differently by different types of<br />
purchasers. Although most would prefer that the supplier have solid previous<br />
experience with their industry, it was considered to be much more important<br />
for smaller companies or those without fully staffed in-house engineering<br />
departments.<br />
• Brand/supplier reputation<br />
- This is closely associated with the previous point, although there was much<br />
less variability from company to company.<br />
• Previous experience with the supplier or brand<br />
- This was rated somewhat lower than brand/supplier reputation but was still of<br />
medium importance to most purchasers. However, a number of those<br />
interviewed stated that this factor is becoming less important as changing<br />
times have led to less supplier loyalty.<br />
• Up-to-date technology<br />
- Up-to-date technology received a mid-level importance rating because<br />
purchasers did not want up-to-date technology merely for the sake of having<br />
‘today’s toys’. However, they did want technology that provided true,<br />
meaningful benefit to their firms.<br />
Price as a Factor<br />
• Price was in a category by itself. As noted, providing the price quoted was<br />
reasonably within the market range, other factors were considered to be more<br />
important purchase drivers. High price can kill a deal but low price usually will not<br />
compensate for the lack of some of the other important factors. (A number of<br />
respondents reported that they were not able to afford certain brands or had not<br />
purchased others because they felt the added price did not provide sufficient<br />
added value.) However, if all other factors are judged to be relatively equal, price<br />
can be the deciding factor.<br />
There is, however, a portion of the market for which price is the most important<br />
factor. It was not possible to identify the common characteristics of these pricesensitive<br />
purchasers, although there was a tendency for them to be among the<br />
smaller purchasers or those that did not have national or international distribution.<br />
SMG/Columbia Consulting Group Page 18
Factors of Little Importance<br />
There were three factors that were considered to be of little importance in the<br />
purchase decision. These were:<br />
• Cost of maintenance<br />
- In view of respondents concern for efficiency and optimizing expenditures, it is<br />
somewhat surprising to see this factor rated so low. It was, however, on the<br />
boundary between the next level factors and those of little importance. This<br />
factor is most certainly given due consideration in the purchase decision<br />
equation but it was rated lower because so many other factors are considered<br />
to be important.<br />
• Availability of Financing and Credit Terms<br />
- A significant majority of respondents to the survey utilize internal sources of<br />
funds so supplier financing and credit terms were of no importance.<br />
• Speed of delivery/delivery wait period<br />
- This factor was given a low rating by most respondents but its importance was<br />
very situation-specific. Companies in particularly competitive or fast moving<br />
industry segments or with very aggressive package-centric marketing<br />
programs felt this to be of higher importance. However, these companies said<br />
that the important consideration was that suppliers must deliver on delivery<br />
date/commissioning date promises.<br />
2.6 CUSTOMER EVALUATION OF SOURCES OF PACKAGING MACHINERY<br />
AND SERVICES<br />
The companies who participated in the survey were asked about their perceptions of<br />
and attitudes toward packaging machinery produced by the various countries active<br />
in the industry. The survey asked respondents to comment upon and rank only those<br />
countries with which they had had actual purchase experience. In particular, they<br />
were asked to identify the specific factors that influenced their purchase decisions.<br />
Overall Preference<br />
Purchasers have very similar attitudes to those found in <strong>PMMI</strong> surveys of other<br />
counties as they generally hold the most positive attitudes toward packaging<br />
machinery produced by Germany and three or four other European manufacturers.<br />
However, this preference is not translated into market leadership positions for these<br />
countries as the United States continues to account for approximately half of the<br />
packaging machinery imported annually into Canada.<br />
SMG/Columbia Consulting Group Page 19
Equipment purchasers expressed the following overall opinions about the various<br />
countries:<br />
• Germany was believed to produce the best packaging machinery by virtually all<br />
respondents in all industry sectors surveyed. All but one rated German<br />
equipment as “Excellent” or “Good”. This rating was based on perceived high<br />
quality, strong technology, reliability, speed and flexibility.<br />
• Similar attitudes were expressed regarding Swiss packaging machinery but fewer<br />
respondents had direct experience with equipment from this country.<br />
• Very positive attitudes, but somewhat lower than those for Germany, were also<br />
expressed about packaging machinery from Italy, France and Britain. Many<br />
expressed the opinion that Italian packaging machinery was equivalent to that of<br />
Germany and some industries prefer it. The relatively high ratings given to British<br />
and French packaging machinery may be partially attributable to Canada’s<br />
historic ties with these countries. However, a few respondents downgraded the<br />
ratings of these countries based on concerns related to quality, technology and<br />
reliability.<br />
• Japanese equipment was also generally viewed positively, although a significant<br />
portion of respondents felt it was only “Average”. Japan’s overall rating was<br />
reduced by the perception that these firms provided rather poor service.<br />
• The overall opinion of packaging machinery from the United States was<br />
reasonably good, although it was ranked below Germany and Switzerland. The<br />
majority of respondents gave it a “Good” overall rating, although a significant<br />
portion felt that it was only “Average”. In relation to Germany, American<br />
machinery was perceived to be of somewhat lower quality, less technologically<br />
advanced and less adaptable.<br />
• <strong>Canadian</strong> packaging machinery attained a rating similar to that of United States<br />
suppliers and, in some instances, slightly higher. They were felt to be more<br />
responsive and better attuned to market need. However, it must be recognized<br />
that the complete range of packaging machinery is not available from domestic<br />
manufacturers.<br />
Quality and Technology<br />
It is the perception of quality and technology that drive the high overall ratings<br />
achieved by German and Swiss packaging machinery.<br />
• Almost three-quarters of the respondents felt that the quality of German<br />
equipment is “Excellent” while more than half believed that this country offered<br />
up-to-date technology that is “Excellent”. It was believed that German equipment<br />
was particularly reliable, flexible and fast with relatively little down time.<br />
• The ratings given to the Swiss were virtually identical to those of the Germans.<br />
• Although quality and technology were also rated reasonably high for British,<br />
French and Italian machinery, they were perceived to be distinctly lower than the<br />
German or Swiss products. The ratings for these three countries were drawn<br />
down by a number of customers who felt their performance in these areas was<br />
only “Average” and by a few who criticized their performance. This criticism<br />
related to reliability and flexibility.<br />
SMG/Columbia Consulting Group Page 20
• Japanese packaging equipment received ratings similar to those of Britain or<br />
France. They were viewed to offer “Good” to “Average” quality, although<br />
technology aspects were viewed to be “Good” to “Excellent”.<br />
• United States packaging machinery manufacturers were viewed to be ‘solid<br />
citizens’, although their quality and technology were felt to be somewhat below<br />
that of the Germans. The majority felt that U.S. machinery quality was “Average”<br />
to “Good”, although by some it was felt to be less durable and not as flexible as<br />
the leading European machines. In regard to technology, equipment from United<br />
States manufacturers was felt to be somewhat less technologically advanced than<br />
German or Swiss equipment.<br />
• <strong>Canadian</strong> packaging machinery was again rated similarly to that of the United<br />
States in regard to perceptions of quality and technology. It was, however,<br />
believed that <strong>Canadian</strong> manufactures tended to focus on areas that required less<br />
technological input.<br />
Service and Price<br />
It is in the areas of service and price that United States and <strong>Canadian</strong> packaging<br />
machinery manufactures outperform the Europeans and overcome the perceived<br />
advantage in quality and technology. Service was perceived to be deficient for many<br />
offshore manufacturers because they all must sell their products through agents and<br />
sometimes the quality of agent representation is lower than it should be.<br />
• German and Swiss packaging machinery are perceived to be very expensive as<br />
all respondents rated German suppliers at the highest end of the price scale as<br />
did most for Swiss suppliers. Although the service provided by German<br />
manufacturers (and even more so for Swiss suppliers) was generally viewed to be<br />
better than that of other offshore suppliers, it was viewed as being well below the<br />
service levels provided by United States and <strong>Canadian</strong> manufacturers. The areas<br />
of concern were speed of response, provision of on-site support, training and<br />
availability of repair parts.<br />
• The service level provided by British and French suppliers was viewed as<br />
equivalent to that of German suppliers but significantly below that provided by<br />
U.S. or <strong>Canadian</strong> firms. However, service provided by Italian manufacturers was<br />
seen to be significantly below that of the other packaging machinery producing<br />
countries. The main complaints were lack of responsiveness and difficulty in<br />
obtaining repair parts.<br />
In regard to price, British, French and Italian equipment was felt to be slightly less<br />
expensive than that from Germany. However, they were all viewed to be much<br />
more expensive than North American machinery.<br />
• Japanese sources were viewed to be both quite expensive and deficient in the<br />
service provided.<br />
• United States manufacturers sell both through their own sales/service forces and<br />
through agent representatives so the response to U.S. service consists of a blend<br />
of these two channels. The service provided by U.S. suppliers was felt to be<br />
good (although the specific responses ranged from “Excellent” to “Average”).<br />
Higher ratings in regard to service is to be expected as a result of the U.S.<br />
SMG/Columbia Consulting Group Page 21
proximity to Canada combined with the facts that the two countries have similar,<br />
linked economies and similar consumer societies. Areas mentioned in these<br />
ratings included availability of repair parts, rapid response to problems and good<br />
training support. A number of respondents stated that they use North American<br />
suppliers because of shorter lead times and lower cost of repair parts.<br />
• The price of U.S. packaging machinery is viewed to be “Good” to “Average” by<br />
most respondents, although particularly after the impact of the exchange rate is<br />
taken into account, a significant number also feel that U.S. prices are somewhat<br />
expensive. The favorable movement in the exchange rate since the beginning of<br />
the year should begin to positively impact the impression of purchasers as they<br />
undertake future purchasing.<br />
• As might be expected, <strong>Canadian</strong> packaging machinery manufactures received<br />
very positive ratings both regarding the service they provide and the prices they<br />
charge. Virtually all respondents felt that <strong>Canadian</strong> prices were “Excellent” or<br />
“Good” and their service was rated the highest, significantly above European<br />
competitors.<br />
2.7 PACKAGING MACHINERY TRENDS<br />
There are a number of significant characteristics of the <strong>Canadian</strong> market that shape<br />
the demand for packaging machinery in the country that should be understood to put<br />
the report contents in context. At the same time, there are a number of trends and<br />
forces taking place that influence demand. Some of the most important are:<br />
• Canada is a much smaller market than the United States so this results in smaller<br />
production runs and a greater variety of products turned out by most production<br />
lines or facilities. As a result, goods producers place a high emphasis on<br />
packaging machinery versatility and fast changeover capability.<br />
• Many of the major <strong>Canadian</strong> goods producers are foreign owned with many<br />
having U.S. parents. As a result, many purchase decisions are directed from the<br />
U.S. and some companies purchase all their packaging machinery needs through<br />
the parent company. There appears to be an increase in such companies<br />
utilizing their U.S. resources for purchasing. For example, the packaging<br />
machinery purchases for one of the largest snack foods companies in Canada is<br />
entirely directed through the United States engineering group. Also, foreign<br />
subsidiaries frequently purchase the same type of machinery used by their parent<br />
facilities.<br />
• With the trend toward globalization, there appears to be some movement to focus<br />
specific plants on production for larger market areas. For example, the Estee<br />
Lauder plant in Toronto has a worldwide mandate for the production of mascara.<br />
• With the large proportion of <strong>Canadian</strong> firms using imported packaging machinery,<br />
exchange rates play a major role in determining whether specific brands or<br />
sources of machinery are affordable. With the recent improvement in the<br />
exchange rate between Canada and the U.S., this will likely impact the sourcing<br />
of future packaging equipment purchases.<br />
SMG/Columbia Consulting Group Page 22
• There has been a trend to consolidation and rationalization of manufacturing<br />
facilities. This has probably dampened demand for packaging machinery<br />
somewhat, although sell-offs of facilities many also create additional demand.<br />
(For example, one of Canada’s largest dairy products producers recently<br />
announced that it was closing two plants and selling another yet it also<br />
announced it would be adding $10 million in new fixed assets associated with this<br />
rationalization).<br />
• With the continuing soft and uncertain economy, there has been significant<br />
emphasis on reducing labor and gaining efficiencies. Associated with this has<br />
been a trend to machines with faster throughput and faster changeover times.<br />
These influences taken together have created demand for more technologically<br />
advanced equipment to deliver these benefits.<br />
• The improvement in processing speed is, in turn, driving the need for faster<br />
components to keep up with the faster throughput of the packaging line. This<br />
covers such elements as inspection equipment, printing equipment, cartoning<br />
equipment and palletizers<br />
• A few producers report that the uncertain economy has caused them to be more<br />
willing to consider used machinery. This has even impacted some that have<br />
never considered anything but new equipment in the past. (For example, one of<br />
the largest food producers reported that in certain circumstances it would now<br />
consider purchasing used machinery.)<br />
• Companies in very competitive, consumer-sensitive industry segments or very<br />
marketing-driven companies report that the resultant frequent and rapid changes<br />
in package sizes, package type and features and design are important drivers of<br />
demand for new packaging machinery that can accommodate this. These<br />
companies report that packaging machinery manufacturers must be able to<br />
deliver quickly and on time in order to comply with marketing program needs.<br />
• With the increasing complexity of packaging machinery and the need for better<br />
control and co-ordination of the elements in packaging lines, there has been<br />
increased demand for turnkey solutions or system integrators.<br />
• The changes in food products labeling that will be driven by the mandatory<br />
nutrition labeling regulations to be implemented during the next three years will<br />
have a major impact on packaging machinery purchases.<br />
This has led to the following trends in types and specifications of packaging<br />
machinery demanded by the marketplace:<br />
• <strong>Packaging</strong> machinery that is more versatile/flexible, and able to accommodate<br />
rapidly changing packaging requirements, a wider range of package sizes and an<br />
increased number of SKUs.<br />
• Closely tied to the first point is packaging machinery that can accommodate faster<br />
changeover times with lower labor input.<br />
• <strong>Packaging</strong> machinery that will reduce labor input, improve productivity and<br />
efficiency and reduce costs.<br />
• A direct outcome of the search for labor saving opportunities is demand for<br />
increased automation and robotics, particularly at the end of the production line.<br />
SMG/Columbia Consulting Group Page 23
This translates into demand for automatic case packing machinery and<br />
automated palletizers.<br />
• <strong>Packaging</strong> machinery that offer higher speeds yet improved reliability.<br />
• More advanced inspecting machines and process control equipment to maintain<br />
quality at higher speeds.<br />
• Improved printers and labelers to accommodate faster speeds, more complex<br />
marketing programs and more elaborate labels that must contain more<br />
information.<br />
As equipment becomes more sophisticated, buyers are becoming better informed<br />
and more critical and selective in their equipment purchases. The development of<br />
sophisticated, technologically advanced, equipment has increased the need for high<br />
quality local service and support. This means that the quality of the skills of the<br />
imported equipment manufacturer’s local representative (distributor, agent or<br />
employee) is increasingly becoming a critical factor in the purchase decision.<br />
The market is reacting to the fact that advances in packaging machinery technology<br />
are continually being introduced at a rapid, escalating rate. This means that buyers<br />
in high volume packaged goods industries are evaluating suppliers more critically,<br />
which has led to less loyalty being exhibited towards suppliers with which they have<br />
dealt in the past. These buyers want to take advantage of the new technology, and<br />
they are willing to support innovative suppliers focussed on product enhancements<br />
and market need.<br />
2.8 COMMUNICATIONS AND MARKETING MECHANISMS<br />
Trade Exhibitions<br />
Almost all organisations surveyed attend the <strong>Canadian</strong> PACex International trade<br />
show in Toronto. In addition, most organisations attend their industry’s specialised<br />
trade exhibitions, especially in the beverage and food processing sectors.<br />
All of the organisations surveyed regularly attend <strong>PMMI</strong>’s PACK EXPO International<br />
trade exhibition in Chicago. A smaller proportion attend PACK EXPO in Las Vegas.<br />
A few organisations reported that they regularly attend the Interpack, which is held<br />
every three years in Düsseldorf, Germany.<br />
Trade Magazines<br />
Most of the organisations surveyed regularly read <strong>Canadian</strong> <strong>Packaging</strong>, <strong>Packaging</strong><br />
World, and Engineering. A few respondents also mentioned that they read:<br />
• <strong>Packaging</strong> Strategies<br />
• <strong>Packaging</strong> Digest<br />
• Manufacturing<br />
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• Beverage World<br />
• Powder and Bulk<br />
• Food in Canada<br />
• Food Engineering<br />
• Food and Drug <strong>Packaging</strong><br />
• Meat packaging an Technology<br />
• Process Controls and Instrumentation<br />
• Journal of Automation<br />
2.9 EQUIPMENT FINANCING<br />
Since a significant majority of organizations surveyed for this study purchase<br />
packaging machinery using internal funds or self-arranged financing, they generally<br />
do not seek vendor financing.<br />
2.10 SWOT ANALYSIS OF U.S. PACKAGING MACHINERY MANUFACTURES<br />
The strengths and weaknesses that U.S. packaging machinery manufacturers bring<br />
to the <strong>Canadian</strong> marketplace along with the opportunities and threats facing them are<br />
as follows:<br />
Strengths of U.S. Manufactures and Their Products<br />
• The prices charged for U.S. packaging machinery are perceived to be somewhat<br />
lower than those of the key European competitors.<br />
• U.S. manufacturers have a very high share of the <strong>Canadian</strong> packaging machinery<br />
market with the result that they are well known to the <strong>Canadian</strong> purchasers.<br />
• The service provided by U.S. packaging machinery manufacturers is also<br />
perceived to be better than that of the Europeans. U.S. companies have<br />
established very reliable distribution and servicing networks in Canada that serve<br />
to maintain and support their dominant position in the market.<br />
• Proximity to the market allows for low cost and relatively easy market access and<br />
allows provision of superior technical support, training and customized service.<br />
• <strong>Canadian</strong> purchasers are very familiar with U.S. suppliers and accustomed to<br />
cross-border dealings. Similarities in packaging requirements, manufacturing<br />
codes and standards between the United States and Canada provide U.S.<br />
manufacturers with competitive advantage over off-shore exporters supplying the<br />
<strong>Canadian</strong> market.<br />
• The U.S. – Canada Free Trade Agreement allows U.S. machinery into Canada<br />
with duty and tariff free market accessibility. There are no significant trade<br />
barriers impeding the sale of packaging machinery into Canada and non-tariff<br />
barriers are not a significant factor.<br />
• U.S. packaging machinery manufacturers have established relationships with<br />
many U.S. parent companies.<br />
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• U.S. packaging machinery manufacturers are viewed to provide shorter lead<br />
times.<br />
Weaknesses of U.S. Manufactures and Their Products<br />
• U.S. packaging machinery is perceived to be less technologically advanced and<br />
less innovative than the products of its European competitors.<br />
• The quality of U.S. packaging machinery is perceived to be somewhat lower than<br />
that of European imports.<br />
• U.S. packaging machinery is considered to be less adaptable/flexible than<br />
European machinery and more difficult to changeover.<br />
• The high market share enjoyed by United States based packaging machinery<br />
manufacturers means that they are the targets of all other competitors who are<br />
continually trying to chip away at that leadership position.<br />
Some of the Main Opportunities/Best Prospects Available to U.S. Manufactures<br />
• Being able to utilize the lower cost of the U.S. dollar to lever business away from<br />
offshore competitors.<br />
• Emphasizing products that take advantage of the market’s desire to automate<br />
processes and elements in the packaging line. This opens an opportunity for<br />
such products as palletizers and automatic case packers.<br />
• Emphasizing products that take advantage of the market’s desire for increased<br />
speed and flexibility.<br />
• Ensuring that packaging machinery models are available that are suitable for<br />
smaller production runs and that allow for speedy changeover.<br />
• Developing systems integration capability. As machinery becomes<br />
technologically more sophisticated, firms are moving towards purchasing turnkey<br />
systems, a development which means that they need help with systems<br />
installation and integration, as these capabilities are generally beyond the core<br />
competency of the buying organization.<br />
Some of the Main Threats Faced by U.S. Manufactures<br />
• The European competition may find ways to lever its perceived superiority in<br />
quality and technology to take business away from U.S. packaging machinery<br />
manufacturers. This exposure is particularly acute in regard to the market’s<br />
desire for increased speed, improved flexibility and increased automation.<br />
• As noted, the high market share of U.S. packaging machinery manufacturers<br />
makes them a target for all other producers.<br />
• The future of the <strong>Canadian</strong> economy is somewhat uncertain so an economic<br />
downturn could dampen demand. (However, most analysts are predicting growth,<br />
albeit modest, in the near term.)<br />
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2.11 STRATEGIES FOR U.S. MANUFACTURERS TO SUCCEED IN CANADA<br />
• U.S. packaging machinery manufacturers hold the dominant market share<br />
position in the <strong>Canadian</strong> market so much of their strategic focus will likely be<br />
aimed at market retention rather than market growth.<br />
• In order to maintain their significant market share, U.S. suppliers of packaging<br />
machinery will need to continue to identify and satisfy the manufacturing needs of<br />
potential <strong>Canadian</strong> customers in such areas as short run, fast changeover.<br />
Equipment manufacturers who are able to modify their equipment to meet the<br />
specific interests of <strong>Canadian</strong> users will be in an advantageous position to<br />
compete more effectively in the <strong>Canadian</strong> market.<br />
• Recognize the competitive advantage that U.S. manufacturers’ perceived superior<br />
service networks provide and maintain and build on this. In doing this, companies<br />
must “truly walk the talk” and ensure that the service networks are actually<br />
performing to expectations and that the service needs of <strong>Canadian</strong> purchasers<br />
are understood and acted upon.<br />
• Utilize the U.S.’s close proximity to Canada to develop a quick response<br />
capability to enhance the perception of superior service provided by U.S.<br />
manufacturers.<br />
• Use to advantage U.S. equipment’s increasing price competitiveness/advantage<br />
resulting from the more favourable U.S.-<strong>Canadian</strong> dollar exchange rate. Ensure<br />
that <strong>Canadian</strong> buyers actually benefit from the reduction in landed costs resulting<br />
from the change in the exchange rate.<br />
• Although trends, developments and tastes in the <strong>Canadian</strong> consumer market that<br />
influence packaging needs are frequently similar or identical to those in the U.S.,<br />
do not make the mistake of assuming that they always are. That is, don’t assume<br />
that Canada is virtually the fifty-first state with demand drivers identical to those<br />
south of the forty-ninth parallel. Gather market intelligence, attempt to understand<br />
the market and listen carefully to your customers<br />
• Build on the reputation of United States packaging machinery manufacturers as<br />
‘solid citizens.’ This means ensuring that delivery date commitments are met,<br />
ensuring that products perform as expected, being solution-oriented, being readily<br />
available to assist with packaging machinery issues that are important to the endusers<br />
and being as responsive as possible to ever-changing requirements.<br />
• Recognize the important role that maintenance of international standards can play<br />
in enhancing market perception of their products. U.S. manufacturers who attain<br />
ISO 9000 standards for quality management and ISO 14000 standards for<br />
environmental management systems will enhance their competitive position and<br />
help to overcome perceptions that they fall short of European quality levels.<br />
• While striving to provide flexible, high-speed packaging equipment incorporate<br />
scalability for responsive expansion.<br />
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3.0 THE FOOD INDUSTRY<br />
3.1 INDUSTRY OVERVIEW<br />
In 2001, the last year for which complete industry data are available, the <strong>Canadian</strong><br />
food processing industry shipped goods of its own manufacture valued at<br />
approximately C$56 billion, a 7.4 percent increase over 2000. The value of the<br />
industry’s shipments represented 10.2 percent of the total value of Canada’s<br />
manufacturing shipments in 2001. Statistics Canada data for 2001 indicate that the<br />
industry employed 222,000 people and that it was composed of 4,910<br />
establishments.<br />
Canada’s food processing sector is oriented primarily towards the domestic market,<br />
as 72.5 per cent of sector shipments were sold domestically in 2001. Over one-half of<br />
the sector’s shipments in 2001 were from two categories: meat (33.9%) and dairy<br />
(17.7%). The share of production that Canada exports, however, has increased from<br />
9 per cent to 27.5 per cent between 1988 and 2001. Imports have also increased<br />
from 10 per cent of the apparent domestic market in 1988 to 21.4 percent in 2001. It<br />
should be noted that the definition of the food processing sector, as used in this<br />
report, excludes the beverage and the animal food producing sectors. It should be<br />
further noted that tea and coffee manufacturing has been included in the beverage<br />
industry section of the report instead of in the food manufacturing industry section.<br />
Although the bulk of food processing activity occurs in Ontario and Quebec, the<br />
economic significance in terms of the share of regional manufacturing activity is<br />
greatest in the Atlantic and Prairie Provinces. Plant locations also vary - red meat<br />
and fruit and vegetable processing plants tend to be located near sources of farm<br />
production, while fluid milk and bakery product plants tend to be clustered near large<br />
centers of population. Activity in the major sub-sectors occurs in every region. Meat<br />
processing is generally the most important activity in each region, particularly in the<br />
Prairie Provinces. Dairy and meat products are the major products in Quebec, with<br />
the share of total shipments of dairy products being significantly higher than in most<br />
other regions.<br />
The food processing sector is fragmented, diverse, and is dominated by a relatively<br />
small number of large and very large firms. The food processing sector is composed<br />
of relatively large <strong>Canadian</strong>-owned multinational enterprises (MNEs), foreign-owned<br />
MNEs, large and small co-operatives, and small and medium-sized enterprises<br />
(SMEs), both <strong>Canadian</strong> and foreign-owned. Although some <strong>Canadian</strong> food sector<br />
firms are relatively large, in general, <strong>Canadian</strong> firms are smaller and less diversified<br />
than many of their major U.S. competitors.<br />
A number of the large and medium-sized firms are publicly listed companies, while<br />
the small enterprises tend to be privately owned. Most foreign-owned firms are<br />
privately held by their parent corporations. Co-operatives, which account for about 20<br />
percent of the value of shipments, play an important role in the <strong>Canadian</strong> food<br />
SMG/Columbia Consulting Group Page 28
processing sector. Aside from their core role in marketing and providing inputs and<br />
services to farmers, co-operatives operate mostly in the dairy and poultry subsectors.<br />
The market share of foreign-controlled firms has increased since 1989 and now<br />
stands at approximately 40 percent. These firms tend to be significantly larger and<br />
produce higher value-added products than domestic firms. MNE-dominated subsectors<br />
include beef, fruits and vegetables, prepared flour mixes and breakfast<br />
cereals, biscuits, and confectionery. Sub-sectors dominated largely by domesticallycontrolled<br />
firms include pork, poultry and baked goods.<br />
3.2 KEY PLAYERS<br />
Twenty-five leading <strong>Canadian</strong> food companies, which are ranked by annual sales<br />
revenue, and the main product categories in which they produce packaged goods,<br />
are presented in the table below.<br />
Table 3.1: Twenty Five Leading <strong>Canadian</strong> Food Companies<br />
Company Name Sales<br />
2002<br />
(C$ 000s)<br />
Ownership Dairy Bakery Fruit &<br />
Veg<br />
Meat &<br />
Poultry<br />
McCain Foods Inc. $6,166,377 Private (CDN) X X<br />
Maple Leaf Foods Inc. 5,075,879 Public (CDN) X X X<br />
George Weston Foods Ltd. 5,011,000 Public (CDN) X X<br />
Suputo Inc. 3,457,412 Public (CDN) X<br />
Parmalat Canada Inc. 2,500,000 Private (Italy) X<br />
Agropur coopérative 1,835,388 Co-operative<br />
(CDN)<br />
X<br />
Nestlé Canada Ltd. 1,676,864 Private X X X<br />
(Switzerland)<br />
Smithfield Canada Ltd. 1,177,165 Private (U.S.) X<br />
Groupe Brochu 816,000 Private (CDN) X<br />
FPI Ltd. 740,914 Public (CDN) X<br />
Campbell Soup Co. Ltd. 573,000 Private (U.S.) X<br />
Robin Hood Multifoods Inc 565,475 Private (U.S.) X<br />
Lilydale Co-operative Ltd. 526,869 Co-operative<br />
(CDN)<br />
X<br />
Aliments Breton Canada Inc. 401,000 Private (CDN) X<br />
High Liner Foods Inc. 324,458 Public (CDN) X X<br />
Barry Callebaut Canada Inc. 298,016 Private<br />
(Switzerland)<br />
X<br />
Mitchell’s Gourmet Foods Inc. 284,000 Private (CDN) X<br />
Premium Brands Inc. 273,704 Public (CDN) X<br />
Gay Lea Foods Co-operative 271,596 Co-operative X<br />
Ltd.<br />
(CDN)<br />
Lantic Sugar Ltd. 258,950 Private (CDN) X<br />
Exceldor coopérative avicole 228,000 Co-operative<br />
(CDN)<br />
X<br />
Scotsburn Co-operative Ltd. 223,003 Co-operative<br />
(CDN)<br />
X<br />
Humpty Dumpty Snack Foods<br />
Inc.<br />
173,154 Public (CDN) X<br />
Agrinove, coopérative 167,072 Co-operative X<br />
Farmers Co-operative Dairy<br />
Ltd.<br />
(CDN)<br />
162,876 Co-operative<br />
(CDN)<br />
Source: National Post FP500-Canada’s Largest Corporations, June 2003.<br />
SMG/Columbia Consulting Group Page 29<br />
X<br />
Fish<br />
Other
3.3 PRODUCTION<br />
Key food processing industry statistics are outlined in the table below. We note that<br />
NAICS (North American Industry Classification System) Industry Codes 3111-Animal<br />
Food Manufacturing and 31192-Coffee and Tea Manufacturing have not been<br />
included in the following table. NAICS Industry 31192-Coffee and Tea Manufacturing<br />
has been included in the beverage industry section of the report. We have also<br />
included shipments of fresh and frozen fruit and vegetable juices in the beverage<br />
section as well.<br />
Table 3.2: Key Food Processing Industry Statistics, 2001<br />
NAICS Industry Description Number of Number of Value of % of<br />
Code Establishments Employees Shipments Total<br />
311 Food Manufacturing (Totals) 4,910<br />
3112 Grain and Oilseed Milling<br />
31121 Flour Milling and Malt Manufacturing 92<br />
31122 Starch and Vegetable Fat and Oil Manufacturing 49<br />
31123 Breakfast Cereal Manufacturing 36<br />
Sub-total 177<br />
3113 Sugar and Confectionery Product Manufacturing<br />
31131 Sugar Manufacturing 13<br />
31132 Chocolate and Confectionary Mfg from Cacao Beans 28<br />
31133 Confectionery Mfg from Purchased Chocolate 83<br />
31134 Non-Chocolate Confectionery Manufacturing 65<br />
Sub-total 189<br />
3114 Fruit & Vegetable Perserving & Specialty Food Mfg<br />
31141 Frozen Food Manufacturing 132<br />
31142 Fruit and Vegetable Canning, Pickling and Drying 240<br />
Sub-total 372<br />
3115 Dairy Product Manufacturing<br />
31151 Dairy Product (except Frozen) Manufacturing 364<br />
31152 Ice Cream and Frozen Dessert Manufacturing 70<br />
Sub-total 434<br />
3116 Meat Product Manufacturing 769<br />
3117 Seafood Product Preparation and <strong>Packaging</strong> 700<br />
3118 Bakeries and Tortilla Manufacturing<br />
31181 Bread and Bakery Product Manufacturing 1,547<br />
31182 Cookie, Cracker and Pasta Manufacturing 232<br />
Sub-total 1,779<br />
3119 Other Food Manfacturing<br />
31191 Snack Food Manufacturing 85<br />
31193 Flavouring Syrup and Concentrate Manufacturing 20<br />
31194 Seasoning and Dressing Manufacturing 127<br />
31199 All Other Food Manufacturing 258<br />
Sub-total 490<br />
Source: Statistics Canada.<br />
222,310<br />
(CDN$ 000s)<br />
SMG/Columbia Consulting Group Page 30<br />
2,980<br />
2,767<br />
2,411<br />
8,158<br />
1,503<br />
2,948<br />
3,007<br />
4,162<br />
11,620<br />
10,086<br />
14,500<br />
24,586<br />
17,374<br />
2,840<br />
20,214<br />
67,909<br />
34,839<br />
26,328<br />
9,752<br />
36,080<br />
7,310<br />
435<br />
3,042<br />
8,117<br />
18,904<br />
$ 55,546,743 100%<br />
1,536,187<br />
2,736,850<br />
1,042,170<br />
5,315,207<br />
835,023<br />
845,838<br />
637,180<br />
984,835<br />
3,302,876<br />
2,465,849<br />
3,319,488<br />
5,785,337<br />
9,234,102<br />
616,817<br />
9,850,919<br />
18,839,890<br />
4,095,601<br />
3,051,585<br />
1,767,752<br />
4,819,337<br />
1,504,226<br />
87,907<br />
765,435<br />
1,180,008<br />
3,537,576<br />
2.8%<br />
4.9%<br />
1.9%<br />
9.6%<br />
1.5%<br />
1.5%<br />
1.1%<br />
1.8%<br />
5.9%<br />
4.4%<br />
6.0%<br />
10.4%<br />
16.6%<br />
1.1%<br />
17.7%<br />
33.9%<br />
7.4%<br />
5.5%<br />
3.2%<br />
8.7%<br />
2.7%<br />
0.2%<br />
1.4%<br />
2.1%<br />
6.4%
Note: The North American Industry Classification System (NAICS) was developed jointly by the U.S.,<br />
Canada, and Mexico to provide new comparability in statistics about business activity across North<br />
America. This new, uniform, industry-wide classification system has been designed as the index for<br />
statistical reporting of all economic activities in the U.S., Canada, and Mexico. The 1997 NAICS was a<br />
major revision, as it superseded the 1987 U.S. Standard Industrial Classification and the 1980<br />
<strong>Canadian</strong> Standard Industrial Classification that not only provided for newer industries, but also<br />
reorganized the categories on a production/process-oriented basis. The classification is revised on a<br />
five-year revision cycle in order to ensure that the classification continues to reflect the rapidly<br />
changing structure of the economy. NAICS 2002 supersedes NAICS 1997, and it has a five-digit<br />
classification structure, with a sixth-digit for national industries. With some important exceptions, it<br />
provides a set of standard 5-digit industries that describe the industrial structure and composition of<br />
the <strong>Canadian</strong>, United States and Mexican economies at selected levels of aggregation where<br />
agreement occurred among the three countries on a compatible classification. Below the agreed-upon<br />
level of compatibility each country has added additional detailed six-digit industries, as necessary to<br />
meet national needs, provided that this additional detail aggregates to the NAICS level.<br />
The value of the food processing sector’s shipments of goods of their own<br />
manufacture for the years 1997 to 2001 are outlined in the table below.<br />
Table 3.3: Value of Food Processing Industry Shipments, 1997-2001<br />
Industry Description 1997 1998 1999 2000 2001<br />
(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
Grain and Oilseed Milling $6,073,000 $5,947,000 $5,510,000 $5,105,000 $5,315,000<br />
Sugar & Confectionery<br />
Product Manufacturing<br />
2,592,000 2,912,000 3,127,000 2,853,000 3,303,000<br />
Fruit & Vegetable Preserving<br />
& Specialty Food<br />
Manufacturing<br />
4,358,000 4,413,000 4,945,000 5,474,000 5,785,000<br />
Dairy Product Manufacturing 8,177,000 8,620,000 8,786,000 9,068,000 9,851,000<br />
Meat Product Manufacturing 14,335,000 14,265,000 14,761,000 17,224,000 18,840,000<br />
Seafood Product Preparation<br />
& <strong>Packaging</strong><br />
2,886,000 3,018,000 3,408, 000 3,945,000 4,096,000<br />
Bakeries & Tortilla<br />
Manufacturing<br />
3,885,000 3,992,000 4,204,000 4,558,000 4,819,000<br />
Other Food Manufacturing 2,857,000 2,857,000 2,981,000 3,470,000 3,537,000<br />
Total Shipments $45,163,000 $46,024,000 $47,722,000 $51,697,000 $55,546,000<br />
Source: Statistics Canada.<br />
Production statistics for some packaged foods produced in Canada are presented in<br />
the table below. We note that the most recent production data available is 1999, and<br />
that Statistics Canada is not scheduled to release 2000 and 2001 data until January<br />
2004.<br />
SMG/Columbia Consulting Group Page 31
Table 3.4: Production Statistics for Some Packaged Food Products, 1997-1999<br />
Cereal Foods<br />
Cooked pasta (not stuffed)<br />
Product Description 1997<br />
(C$000s)<br />
Cereal foods (including breakfast foods)<br />
Fruit & Vegetable Processing<br />
Jellies<br />
Jams<br />
Soups (dehydrated)<br />
Vinegar<br />
Vegetables, frozen<br />
Dairy Products<br />
Liquid Skim Milk (1%)<br />
Liquid Partly Skimmed Milk (2%)<br />
Chocolate milk (partially skimmed)<br />
Half and Half Cream<br />
Table Cream<br />
Whipping Cream<br />
Yogurt<br />
Grated Cheese<br />
Processed Cheese<br />
Ice cream & ice cream novelties<br />
Meat Products<br />
Wieners or frankfurters<br />
Seafood Products<br />
Fish fillets and other fish meat (fresh, chilled or<br />
frozen)<br />
Bakery Products<br />
Pizza crusts<br />
Bread, rolls and buns<br />
Other Food Manufacturing<br />
Chewing gum & bubble gum<br />
Candy<br />
Boxed chocolates<br />
Chocolate seasonal novelties<br />
Mayonnaise and salad dressing<br />
Source: Statistics Canada.<br />
$83,400<br />
803,300<br />
$4,300<br />
138,500<br />
105,200<br />
20,100<br />
107,600<br />
$602,900<br />
1,341,200<br />
137,300<br />
135,900<br />
52,700<br />
84,900<br />
292,000<br />
82,300<br />
540,200<br />
430,300<br />
$263,700<br />
$390,900<br />
$27,100<br />
1,183,000<br />
$132,100<br />
375,800<br />
159,000<br />
179,200<br />
215,100<br />
1998<br />
(C$000s)<br />
$103,600<br />
732,900<br />
$8,400<br />
136,700<br />
159,800<br />
28,600<br />
188,400<br />
$678,900<br />
1,379,700<br />
145,100<br />
146,600<br />
63,600<br />
87,400<br />
312,000<br />
99,200<br />
495,900<br />
495,000<br />
$282,800<br />
$417,600<br />
$13,600<br />
1,259,000<br />
$169,400<br />
495,500<br />
198,100<br />
230,200<br />
221,200<br />
1999<br />
(C$000s)<br />
$145,200<br />
734,400<br />
$8,500<br />
132,200<br />
199,000<br />
30,200<br />
155,900<br />
$646,700<br />
1,227,700<br />
146,200<br />
135,200<br />
83,500<br />
96,000<br />
326,400<br />
96,400<br />
495,400<br />
565,700<br />
$258,900<br />
$468,400<br />
$9,600<br />
1,236,700<br />
$174,900<br />
511,500<br />
172,600<br />
236,100<br />
221,800<br />
SMG/Columbia Consulting Group Page 32
3.4 EXPORTS<br />
The total value of Canada’s processed food exports for the years 1998 to 2002 are<br />
set out in the following table.<br />
Table 3.5: Total Exports of the Food Industry, 1998- 2002<br />
Industry Description 1998 1999 2000 2001 2002<br />
(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
Grain and Oilseed Milling $2,071,482 $1,687,345 $1,655,016 $1,695,995 $1,712,893<br />
Sugar & Confectionery<br />
Product Manufacturing<br />
933,995 924,950 1,031,168 1,311,196 1,438,413<br />
Fruit & Vegetable<br />
Preserving & Specialty<br />
Food Manufacturing<br />
1,057,501 1,276,846 1,364,593 1,523,768 1,680,915<br />
Dairy Product<br />
Manufacturing.<br />
472,690 421,684 372,352 533,724 484,600<br />
Meat Product<br />
Manufacturing<br />
3,118,162 3,643,139 4,374,425 5,268,896 5,233,298<br />
Seafood Product<br />
Preparation & <strong>Packaging</strong><br />
2,319,530 2,756,805 2,961,218 3,023,904 3,433,666<br />
Bakeries & Tortilla<br />
Manufacturing<br />
761,473 874,338 974,247 1,051,558 1,149,828<br />
Other Food Manufacturing 539,651 645,619 734,310 866,410 1,032,747<br />
Total Exports $11,274,484 $12,230,726 $13,467,329 $15,275,451 $16,166,360<br />
Source: Statistics Canada.<br />
Canada’s top ten processed food export destinations for 2002 are outlined in the<br />
table below.<br />
Table 3.6: Top Ten Processed Food Export Destinations, 2002<br />
Destination 2002<br />
% of<br />
(C$000s) Total<br />
World (All Countries) $16,166,360 100.0%<br />
United States 12,032,535 74.4%<br />
Japan 1,559,348 9.6%<br />
Mexico 339,753 2.1%<br />
China 329,219 2.0%<br />
KOREA, SOUTH<br />
230,230 1.4%<br />
Taiwan (Taipei) 178,989 1.1%<br />
United Kingdom 148,113 0.9%<br />
Denmark 111,184 0.7%<br />
France 108,705 0.7%<br />
Australia 98,195 0.6%<br />
All other countries 1,030,089 6.4%<br />
Source: Statistics Canada.<br />
SMG/Columbia Consulting Group Page 33
3.5 FOOD PACKAGING REGULATIONS<br />
On January 1, 2003, new regulations were published in Canada that will require<br />
mandatory nutrition labeling on most prepackaged food. The new regulations will<br />
require most food labels to carry a mandatory Nutrition Facts table listing Calories<br />
and 13 key nutrients. Under the new regulations, producers of prepackaged foods<br />
will have to declare the number of Calories and the amount of fat, saturated and<br />
trans fats, cholesterol, sodium, carbohydrates, fiber, sugars, protein, vitamins A and<br />
C, calcium, and iron in a specified amount of food. Some foods and beverages are<br />
exempted from the new labeling requirements, for example, alcoholic beverages,<br />
fresh fruit and vegetables, raw single ingredient meat and poultry (except ground<br />
meat and poultry), and raw single ingredient fish and seafood. While it is expected<br />
that some manufacturers will start to place the Nutrition Facts tables on their labels<br />
almost immediately, the food industry has been given three years to comply with the<br />
new Regulations. Small businesses, which are companies with less than one million<br />
dollars in annual sales revenue, have been given five years to comply.<br />
The Nutrition Facts tables must appear in a standard format so it looks the same<br />
from one product to another, making it easier to find and use. The tables will be<br />
printed in a clear, readable, type, making the information easy to use. The<br />
regulations allow manufacturers to use a horizontal format when there is not enough<br />
room on a package for the standard format and a linear format may be used on<br />
smaller packages. For smaller packages, the Nutrition Facts table may appear on the<br />
inside of the label, on an insert or on a tag. For very small packages, at least a postal<br />
address or a toll-free number must be provided.<br />
The <strong>Canadian</strong> Food Inspection Agency is responsible for enforcing the new nutrition<br />
labeling regulations. The Regulations amending the Food and Drug Regulations<br />
pertaining to nutrition labeling, nutrient content claims and health claims can be found<br />
in Acrobat (pdf) file format at http://www.hc-sc.gc.ca/hpfb-dgpsa/onpp-bppn/labellingetiquetage/regulations_e.html.<br />
A Compendium of Templates for "Nutrition Facts"<br />
Tables is available in Acrobat (pdf) file format at http://www.hc-sc.gc.ca/hpfbdgpsa/onpp-bppn/labelling-etiquetage/nutrition_fact_labels_cp_e.html.<br />
The<br />
Compendium is for illustrative purposes only, and it includes 270 templates that<br />
correspond to the full size graphic illustrations of the various versions of the Nutrition<br />
Facts table permitted by the Food and Drug Regulations on Nutrition Labeling. These<br />
templates will assist label designers and members of the food and packaging<br />
industries in complying with the format specifications of the Regulations.<br />
SMG/Columbia Consulting Group Page 34
3.6 COMPANY PROFILES<br />
ADAMS CANADA<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Chewing gum, breath mints,<br />
cough drops<br />
Location: Scarborough, Ontario<br />
Size (sales): Not Available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Bundler<br />
Adams Canada is a division of Cadbury Trebor Allan (until March 2003 it was part of<br />
the Warner-Lambert Division of Pfizer Canada) that employs approximately 400 in its<br />
<strong>Canadian</strong> operations. At its 210,000 square foot plant in Scarborough Ontario<br />
Adams produces and packages candy-coated chewing gums, breath mints and<br />
cough drops under the Certs, Clorets, Dentyne, Trident and Halls brand names.<br />
(traditional slab-type gums are packaged in the United States and BODYSmarts<br />
confectionery products are packaged by a third party).<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Dentyne Ice, Trident, Trident Ice Blister Pack<br />
Certs breath mints Small boxes<br />
Halls cough drops Twist wrap in a bag with a ziplock /and stick<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Brand No. of<br />
Units<br />
Country of Origin Average<br />
Age<br />
(no. of<br />
years)<br />
Form, fill & seal horizontal bagger Laudenberg 4 Germany Less than 2<br />
Twist wrap machines – EK3 Thegarten – E 8 Germany 1<br />
Single wrap candy machines (for Acma GD – 11 Italy 15 to 20<br />
stick)<br />
5000<br />
Case sealers Little David &<br />
Signoge<br />
12 USA 1 to 7<br />
Tray Fillers/Case Packers Noreg 3 Norway 1<br />
Tray fillers Marchesini<br />
FR500<br />
3 Italy 4 to 5<br />
Case Packers Marchesini<br />
FR500<br />
3 Italy 4 to 5<br />
Overwrappers Marchesini T20 3 Italy 5<br />
Overwrappers BFB 2 Italy 1- to 15<br />
Blister machines Marchesini 3 Italy 4 to 5<br />
Triangle box fillers Triangle 1 USA 8 to 10<br />
SMG/Columbia Consulting Group Page 35
Cello wrapper G D Acma 1 Italy 5<br />
Tray filler Marchesini 1 Italy 5<br />
Flow wrapper horizontal form, fill Fuji-Foremost 2 Japan/USA 8 to 10<br />
& seal<br />
1 USA<br />
12<br />
Cartoner Marchesini 3 Italy 4 to 5<br />
Display filler TF1 Acma GD 2 Italy 5 to 7<br />
Blister machine IWK 1 German 12<br />
Video jet printer Domino 9 Britain/USA 1 to 3<br />
Check weighers Toledo<br />
3 USA 2 to 4 years<br />
Isheda<br />
4 Japan<br />
Labeling machines Avery 2 USA 6 to 8<br />
Inserters Stream Feeder 2 USA 6 to 8<br />
Shrink fill & heat seal Urban<br />
2 Germany 10<br />
PMI Bundler 1 USA<br />
7<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Expect to add a bundler.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 2<br />
Service & Technical Support – In General 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
Availability of Repair Parts 5<br />
6. Attitudes Toward Suppliers:<br />
Adams has generally found German and Italian packing machinery to offer the best<br />
quality and the fastest throughput. They have experienced some reliability,<br />
breakdown problems with French machinery.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Germany Excellent Excellent Excellent Good<br />
Netherlands Good Good<br />
Italy Good Excellent Good Excellent<br />
Switzerland Good<br />
United States Average Average<br />
SMG/Columbia Consulting Group Page 36
. Perception of Pricing by Country:<br />
Country Price<br />
France Somewhat Expensive<br />
Germany Very Expensive<br />
Netherlands Average<br />
Italy Somewhat Expensive<br />
Japan Average<br />
Switzerland Very Expensive<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
Adams Canada does not generally look for turnkey solutions but purchases individual<br />
pieces of machinery because they have the required in-house expertise. Purchases<br />
are generally made through distributors.<br />
Purchasing decisions are made collaboratively with local manufacturing engineering<br />
with input/recommendations by operations as well as Global Engineering group. All<br />
purchases above $100,000 require corporate approval and in plant approval is<br />
limited to $25,000. Financing arrangements are not important in the purchase<br />
decision because uses its own funds.<br />
8. Purchasing Issues:<br />
Sometimes it is necessary to have packing machinery custom made because<br />
available alternatives are not suitable or require too much modification and<br />
customization.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Adams Canada normally attend PACK EXPO and the Frankfurt<br />
show in Germany. Also, they generally attend PACex in Toronto every two years.<br />
A wide range of trade journals and magazines are read regularly.<br />
10. Specific Interests:<br />
None specified other than the possible addition of a bundler in the next few years.<br />
11. Contact Information:<br />
Company Name: Adams Canada Division of Cadbury Trebor Allan Inc.<br />
Contact: Andre Ezerzer<br />
Position: Manufacturing Engineer<br />
Address: 40 Bertrand Avenue<br />
Scarborough, Ontario<br />
M1L 2P6<br />
Telephone: 416-288-2523<br />
Fax: 416-701-3023<br />
E-mail: Andre.ezerzer@pfizer.com<br />
SMG/Columbia Consulting Group Page 37
ASSOCIATED BRANDS<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Dry-blend food products<br />
Location: Toronto, Ontario<br />
Size (sales): $160 million (estimated; C$)<br />
Purchasing Potential:<br />
Specific Business<br />
Opportunities:<br />
Associated Brands is a manufacturer of private label dry-blend food products and<br />
household products. The company commenced operations in 1985 and today<br />
operates five manufacturing plants that produce a diverse range of private label and<br />
own brand food products and household products.<br />
The Company operates three dry powder blending and packaging manufacturing<br />
plants that employ 350 plant personnel (two in Toronto and one in New York State).<br />
Associated Brands produces more than 1,500 separate food product SKUs and its<br />
products include flavoured drink mixes, iced tea mixes, hot chocolate and cappuccino<br />
drink mixes, desert mixes, coating mixes, soup mixes, pasta and rice side dishes<br />
gelatin, party snacks and artificial sweeteners. Private label customers include<br />
President’s Choice, No Name, Walmart, Gatorade, Sobeys, Neilson, Equality and<br />
Masters Choice.<br />
2. Main Products Produced and How They Are Packed:<br />
The products blended and packaged are hot chocolate, flavor crystals, dry soups,<br />
snack mixes, jelly powders, puddings and coffee. The Company has three types of<br />
packaging lines:<br />
Line Products<br />
Canning lines Hot chocolate and flavor crystals in cans and<br />
jars<br />
Bartelt IM Packagers with form and fill The whole range of products<br />
pouches (some have automatic cartoners<br />
and some have manned pick-off stations)<br />
VFFS M/Cs Food service products<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
The Company’s packaging lines include:<br />
401 Canning Line – Fully Automated<br />
- Depalletizing – Cleaning – Filling – Seaming – Inkjet coding – Labeling –<br />
Overcapping – Collating – Case packaging – On-line product identification coding<br />
– conveying to central printing station – TO Palletizing.<br />
#10 Canning Line – Semi-Automated<br />
- Hand loading onto magnetic conveyor – Filling – Seaming – Ink jet coding –<br />
Labeling – Hand pick-off.<br />
SMG/Columbia Consulting Group Page 38
Bartelt <strong>Packaging</strong> Lines<br />
- 25 lines of intermittent motion packagers manufactured by Klockner Bartelt.<br />
Some have automatic cartoners (Bartelt) and some have hand pick-off and some<br />
have Tissma or Clybourne semi-automatic cartoners. All these lines form<br />
pouches from a roll of web mounted on machine then filled, sealed and check<br />
weighed for ‘not less than’ indicated weight.<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Horizontal Form Fill Bartelt 25 United States 20<br />
Vertical Form Fill Seal Hayssen 1 United States 6<br />
Vertical Form Fill Seal Rovema 1 United States 25<br />
Labeler Languth Germany 10<br />
Labeler Mateer United States 5<br />
Labeler Axon United States 1<br />
Fillers (Auger) Bartelt 16 United States 20<br />
Fillers (Auger) AFI 2 United States 10<br />
Fillers (Auger) Mateer 2 United States 12<br />
Ink Jet Systems Video jet 4 United States 6<br />
Ink Jet Systems Fox Jet 2 United States 2<br />
Cartoners – Automatic Bartelt 8 United States 20<br />
Cartoners – Semi-Automatic Tissma 1 United States 12<br />
Cartoners – Semi-Automatic Clybourne 1 United States 12<br />
Cartoners – Semi-Automatic Langen 3 Canada 8<br />
Continuous Motion Packager Cloud 1 United States 10<br />
Automatic Batching System Reimelt 20 Germany 20<br />
Upgrade Controls Reimelt 2 United States 2<br />
Check Weighers Hi-Speed 20 United States 10<br />
Check Weighers Loma 8 Britain 12<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
This is constantly changing because the business is so dynamic.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Service & Technical Support – In General 1<br />
Service & Technical Support – In Canada 1<br />
Up-to-date Technology 1<br />
Previous Experience with the Supplier/Brand 1<br />
Equipment Characteristics & Features (e.g. 1<br />
flexibility, speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Availability of Repair Parts 1<br />
Price 2<br />
Costs of Materials and Maintenance 2<br />
SMG/Columbia Consulting Group Page 39
Brand/Supplier Reputation 3<br />
Experience in Our Industry/Industry Sector 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
6. Attitudes Toward Suppliers:<br />
Associated Brands prefers to purchase equipment manufactured in North America.<br />
US equipment, in particular the Bartelt line, has proven to be extremely reliable and<br />
versatile for The Company’s line of business. Spare parts are readily available and,<br />
in many cases, available from more than one source. European equipment is<br />
generally expensive and spare parts are not easily obtained and Associated wants to<br />
avoid high inventory levels and space requirements for spare parts.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Average Poor<br />
Canada Good Average Average Good<br />
Germany Excellent Excellent Excellent Average<br />
Italy Good Good Average Poor<br />
United States Excellent Good Good Excellent<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Very Expensive<br />
Canada Average Prices<br />
Germany Very Expensive<br />
Italy Very Expensive<br />
United States Average Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Associated complies with OEM quoted conditions of sale, usually 40% with purchase<br />
order, 40% on delivery and 20% in 30 days. The Company does not use vendor<br />
financing.<br />
Associated has in the past always purchased individual equipment and engineered<br />
the line in-house.<br />
8. Purchasing Issues:<br />
Because of the demands of the private label industry, flexibility is the key when<br />
buying equipment. The Company frequently customizes machinery to meet its own<br />
demands. Large packaging machinery manufacturers charge too large a fee for<br />
adapting their equipment from the normal configuration.<br />
SMG/Columbia Consulting Group Page 40
9. Trade Show Attendance:<br />
Representatives of Associated Brands attend PACK EXPO annually. There is some<br />
interest in the Interpack show.<br />
Magazines read include Design Engineering, <strong>Packaging</strong> Digest, PEM<br />
10. Specific Interests:<br />
Associated is interested in servo-drive technology for feed applications for repeat<br />
consistent accuracy, primarily for dry powder products ranging from free flowing to<br />
non-free flowing.<br />
11. Contact Information:<br />
Company Name: Associated Brands LP<br />
Contact: Alex Christie<br />
Position: Plant Engineer<br />
Address: 335 Judson Street<br />
Toronto, Ontario<br />
M8Z 1B2<br />
Telephone: 416-503-7029<br />
Fax: 416-259-4317<br />
SMG/Columbia Consulting Group Page 41
CADBURY TREBOR ALLAN INC.<br />
Industry: Food Products<br />
Sub Industry: Confectionery<br />
Location: Toronto<br />
Size (sales): Approximately $C330 million<br />
Purchasing Potential: 2004 - $5 million<br />
2005 - $6 million<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
2006 - $7million<br />
Palletizing and high speed cartoning<br />
Cadbury Trebor Allan Inc., a subsidiary of Cadbury Schweppes PLC, is one of<br />
Canada's leading manufacturers of chocolate and candy confectionery products.<br />
With close to 2500 employees across Canada, the company produces and markets<br />
such brands as Caramilk, Crispy Crunch, Wunderbar, Fuzzy Peach, Cherry Blasters,<br />
Maynards Wine Gums, Sour Patch Kids, and Cadbury and Allan's line of Easter<br />
Chocolates. The Cadbury Gladstone plant is the largest of 5 manufacturing sites in<br />
Canada, with annual gross sales of approx. $330 million and 800+ employees at this<br />
site.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Confectionery Products range from 43 gm. Individual consumer bags to tanker<br />
shipments of chocolate.<br />
Retail sales include – regular count lines (43 gm bags to 60 gm bars),<br />
Family bars (100 gm size range), Sharing sizes (145 gm boxes, 185<br />
and 200 gm bars) and a Halloween range of products (12 ct to 125 ct<br />
bags of individually wrapped 2 bite bars).<br />
Industrial Sales – Cased product (5 kg to 25 kg.) to bulk shipments up<br />
to 24,000 kg. tankers<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
By Category<br />
Cartoning and multipacking machinery and<br />
associated leaflet/coupon placing machinery;<br />
Case and tray forming, packing, unpacking, closing<br />
and sealing machinery;<br />
Coding, dating, printing, marking, stamping and<br />
imprinting machinery;<br />
Conveying, feeding, orienting, placing and related<br />
machinery;<br />
Form/fill/seal and wrapping machinery – horizontal;<br />
Brand<br />
NJM, Autowrapper,<br />
Goodman<br />
SIG<br />
Markem, Imaje<br />
Norwood<br />
Many different types. Rapistan,<br />
Interlock, Mathews, Spantec, local<br />
manufacturers<br />
Tevopharm, SIG, Rose Forgrove,<br />
Autowrapper, Cavanna, Fuji<br />
SMG/Columbia Consulting Group Page 42
Form/fill/seal machinery – vertical;<br />
Inspecting, detecting, and checkweighting machinery;<br />
Shrink film and heat sealing machinery; API<br />
Note: The above information is for Cadbury Gladstone plant.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Hayssen, Triangle<br />
Loma, Goering Kerr, Sortex<br />
Gladstone plant plans to obtain palletizing and high speed cartoning within 3 years.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Availability of Repair Parts 2<br />
Operating Reliability/Accuracy 2<br />
Equipment Characteristics & Features (e.g.<br />
2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Experience in Our Industry/Industry Sector 2<br />
Up-to-date Technology 2<br />
Price 3<br />
Service & Technical Support – In General 3<br />
Service & Technical Support – In Canada 3<br />
Speed of Delivery/Delivery Wait Period 3<br />
Costs of Materials and Maintenance 3<br />
Potential Operating Cost Savings/Added Value 4<br />
Brand/Supplier Reputation 4<br />
Previous Experience with the Supplier/Brand 4<br />
Credit Terms 4<br />
6. Attitudes Toward Suppliers:<br />
Country Attitude Reasons for the Attitude About the Country<br />
Manufacturers<br />
Britain Positive and Some good some bad. Quite expensive given<br />
Negative currency<br />
Canada Positive and Some good some bad. Some not engineered<br />
Negative thoroughly enough for 7 x 24 production.<br />
Germany Positive Excellent workmanship and engineering, sometimes<br />
expensive<br />
Italy Positive and Good engineering. Summer support poor. Often long<br />
Negative lead times for purchase or spare parts.<br />
Netherlands Positive Good workmanship, good engineering<br />
Switzerland Negative Excellent workmanship and engineering, sometimes<br />
expensive<br />
United Positive and Tends to be not as robust as Swiss and German.<br />
States Negative Often innovative. More flexible to modify design.<br />
SMG/Columbia Consulting Group Page 43
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Average Average Average Poor<br />
Canada Average Average Average Average<br />
Germany Good Good Good Average<br />
Italy Good Good Average Average<br />
Japan Average Average Average Average<br />
Netherlands Good Good Good Average<br />
Switzerland Excellent Excellent Excellent Good<br />
United States Average Average Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Good Prices<br />
Germany Somewhat Expensive<br />
Italy Average<br />
Japan Average<br />
Netherlands Average<br />
Switzerland Somewhat Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Legal department fine-tunes any contracts required. Engineering makes purchase<br />
decisions. Terms – 30% down payment /30% progress payment /30% after<br />
inspection prior to shipment /10% after installation and meeting of performance<br />
guarantee. Occasional large contracts may have different terms, i.e. smaller down<br />
payment + more progress payments. Cadbury finds turnkey solutions are nice to<br />
have; however purchases are often driven by costs and result in the acquisition of<br />
individual pieces.<br />
8. Purchasing Issues:<br />
Meeting corporate, financial hurdle rates.<br />
9. Trade Show Attendance:<br />
Trade Shows: <strong>PMMI</strong>, PACK EXPO, Interpack<br />
SMG/Columbia Consulting Group Page 44
10. Contact Information:<br />
Company Name: Cadbury Trebor Allan Inc.,<br />
Gladstone Avenue Manufacturing Site<br />
Contact: Bob Williams<br />
Position: Manager – Engineering and Technical Services<br />
Address: 277 Gladstone Avenue<br />
Toronto, Ont.<br />
M6J 3L9<br />
Telephone: 416-530-4055 (extension 3205)<br />
Fax: 416-530-1437<br />
Email: bob.williams@ctai.ca<br />
SMG/Columbia Consulting Group Page 45
CARRIERE FOODS INC.<br />
Industry: Food Products<br />
Sub Industry: Canned and frozen vegetables<br />
Location: Saint-Denis-Sur-Richelieu, Quebec<br />
Size (sales): $C260 million (2001)<br />
Purchasing Potential: Less than $250,000 for the next<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
three years<br />
Nothing specific<br />
Carriere Foods is the largest processor of canned and frozen vegetables in Canada.<br />
The company operates seven plants (four which do canning and three that process<br />
frozen foods), which employ approximately 2,500 people in peak periods and<br />
process, more than 200,000 tons of vegetables annually. All Carriere Foods plants<br />
operate following strict HACCP guidelines.<br />
Carriere specializes in processing products under private labels for major distributors<br />
and supermarket chains in Canada, the United States, Caribbean and Europe. The<br />
company also sells products under its own brand names and in both the retail and<br />
food service industries. Although primarily a vegetable processor, the company as<br />
well produces and markets soups, sauces, baked beans, dry beans and other<br />
vegetable products. Food in Canada magazine reported that Carriere’s 2001 sales<br />
were $C260 million.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Vegetables Cans<br />
Frozen Vegetables Bags IQF, vertical form fill and seal<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
The following equipment list covers Carriere’s Bedford plant.<br />
Current <strong>Machinery</strong> Used<br />
Brand Country of Origin Average<br />
By Category<br />
Age<br />
Vertical Filling Machines Sandiacre<br />
U.K.<br />
5<br />
Hayssen<br />
United States 9<br />
Horizontal Casepackers Blueprint<br />
Automation<br />
Netherlands 5<br />
Weigher Yamato<br />
Ishida<br />
Japan 6<br />
Palletizer Goldco United States 4<br />
Case erectors Durable United States 4<br />
Check Weigher (for cases) Loma United States 4<br />
Labeling Equipment (P& Apply) Techno Pack Canada 4<br />
Stretch Wrappers Orion Canada 6<br />
Metal Detector Gorring Kerr U.K. 5<br />
SMG/Columbia Consulting Group Page 46
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Within the next 3 years, the Carriere Foods plant in Strathroy will be looking to design<br />
a new packaging facility.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Operating Reliability/Accuracy 1<br />
Experience in Our Industry/Industry Sector 1<br />
Equipment Characteristics & Features (e.g.<br />
2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Potential Operating Cost Savings/Added Value 2<br />
Price 3<br />
Costs of Materials and Maintenance 3<br />
Availability of Repair Parts 3<br />
Service & Technical Support – In General 4<br />
Service & Technical Support – In Canada 4<br />
Previous Experience with the Supplier/Brand 4<br />
Speed of Delivery/Delivery Wait Period 5<br />
Up-to-date Technology 5<br />
Brand/Supplier Reputation 6<br />
Credit Terms 6<br />
6. Attitudes Toward Suppliers:<br />
Carriere Foods lists the following as positive experiences:<br />
Japan and Netherlands because they both put a lot of energy in service and<br />
accuracy.<br />
No countries were listed as negative:<br />
Never had any problem regarding any country: some companies are good and some<br />
are not regardless of what country they are from.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Excellent Excellent Excellent Good<br />
Germany Excellent Excellent Excellent Good<br />
Japan Excellent Excellent Excellent Excellent<br />
Netherlands Excellent Excellent Excellent Excellent<br />
United States Good Good Excellent Average<br />
SMG/Columbia Consulting Group Page 47
. Perception of Pricing by Country:<br />
Country Price<br />
Britain Good Prices<br />
Canada Excellent Prices<br />
Germany Very Expensive<br />
Italy Very Expensive<br />
Japan Somewhat Expensive<br />
Netherlands Average<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
Carriere Foods normally buys from a local distributor rather than the manufacturer as<br />
it does not typically buy a large number of packaging lines each year. Carriere has<br />
always purchased individual pieces of equipment rather than turnkey situations. The<br />
exception is weigher/bagger, which are purchased together to save the import taxes<br />
on Japanese equipment. Payment terms are usually 40% with the order, 40% prior to<br />
shipment and 20% after specification achievement.<br />
8. Purchasing Issues:<br />
The only issue reported by Carriere Foods was the low volume of machinery sales in<br />
the Province of Quebec.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Trade Shows: Carriere attends the <strong>PMMI</strong> PACK EXPO trade show every two years<br />
to keep in touch with the technologies and trends.<br />
Publications: <strong>Packaging</strong> World and a range of others are utilized.<br />
10. Contact Information:<br />
Company Name: Carriere Foods Inc.<br />
Contact: Normand Marquis<br />
Position: Maintenance and Technical Services Manager<br />
Address: 16 Champagnat Street<br />
Bedford, Quebec<br />
J0J 1A0<br />
Telephone: 514) 248-4336 (Extension 254)<br />
Fax: (514) 248-3175<br />
Email: nomarquis@carrierefoods.com<br />
SMG/Columbia Consulting Group Page 48
CONAGRA FOODS INC.<br />
Industry: Food Products<br />
Sub Industry: Packaged and<br />
Refrigerated Foods<br />
Location: Niagara Falls, Ontario<br />
Size (sales): Not available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
New packaging<br />
technologies<br />
ConAgra operations in Canada are part of ConAgra Foods, Inc. of Omaha,<br />
Nebraska. ConAgra is North America’s largest foodservice manufacturer and the<br />
second-largest retail food supplier. The company operates three main segments:<br />
Packaged Foods, refrigerated Foods, and Agricultural Products.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Frozen foods - Shrink film and heat sealing machinery;<br />
- Skin and blister packaging machinery.<br />
Packaged foods - Shrink film and heat sealing machinery;<br />
- Skin and blister packaging machinery.<br />
Dry foods - Boxes and bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Depalletizing Crown<br />
Simplimatic<br />
3 United States 20<br />
Filling machinery – dry products Elmar<br />
1 United States 10<br />
FMC<br />
4 United States 40<br />
Solbern<br />
1 United States 30<br />
Filling machinery – liquid products Elmar<br />
3 United States 15<br />
Solbern<br />
2 United States 20<br />
PRC<br />
3 United States 30<br />
Capping, overcapping, lidding, Angelus<br />
3 United States 20<br />
sealing machinery<br />
Continental 2 United States 30<br />
Inspecting, detecting, and Mettler Toledo 4 United States 5<br />
checkweighting machinery Loma<br />
10 United States 3<br />
Coding, dating, printing, marking, Videojet<br />
6 United States 2<br />
stamping and imprinting machinery Little David 6 United States 1<br />
Labeling machinery Krones<br />
1 Germany 10<br />
Mateer Burt 2 United States 20<br />
Case and tray forming, packing, Arpac<br />
1 United States 10<br />
unpacking, closing and sealing Standard Knapp 2 United States 25<br />
SMG/Columbia Consulting Group Page 49
machinery<br />
Shrink film and heat sealing<br />
machinery<br />
Palletizing, depalletizing, and pallet<br />
unitizing machinery<br />
Arpac<br />
Standard Knapp<br />
Whallon<br />
Alvey<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
No information provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Brand/Supplier Reputation 1<br />
Previous Experience with the Supplier/Brand 2<br />
Equipment Characteristics & Features (e.g.<br />
2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Up-to-date Technology 3<br />
Operating Reliability/Accuracy 3<br />
Availability of Repair Parts 3<br />
Experience in Our Industry/Industry Sector 3<br />
Price 4<br />
Service & Technical Support – In General 4<br />
Service & Technical Support – In Canada 4<br />
Costs of Materials and Maintenance 4<br />
Potential Operating Cost Savings/Added Value 5<br />
Speed of Delivery/Delivery Wait Period 5<br />
Credit Terms 6<br />
6. Attitudes Toward Suppliers:<br />
SMG/Columbia Consulting Group Page 50<br />
2<br />
1<br />
3<br />
2<br />
United States<br />
United States<br />
United States<br />
United States<br />
ConAgra listed the following:<br />
Positive: U.S., Canada, UK and Western Europe, Japan - perceived quality.<br />
Negative: Eastern Europe, China, Mexico - perceived lack of quality.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Good Average<br />
Germany Good Excellent Excellent Average<br />
United States Good Good Good Good<br />
10<br />
25<br />
3<br />
10
. Perception of Pricing by Country:<br />
Country Price<br />
Canada Excellent Prices<br />
Germany Very Expensive<br />
Italy Very Expensive<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
Purchases are either direct or through <strong>Canadian</strong> distributors. The Plant Engineering<br />
Manager receives quotes, specifies a winning bid, requests funds, issues the PO,<br />
receives the goods, installs, and signs off on the invoice. ConAgra never leases<br />
except through packaging material suppliers who include the lease price in the cost<br />
of raw materials. Terms are 30% down, 20% upon approval drawings, 30% upon<br />
receipt, and 20% net 30 days or when all issues are resolved. ConAgra looks for<br />
turnkey solutions for new equipment and individual pieces for used equipment.<br />
8. Purchasing Issues:<br />
It is too expensive to be paid for at <strong>Canadian</strong> production volumes.<br />
9. Trade Show Attendance:<br />
PACK EXPO and PacEX.<br />
10. Specific Interests:<br />
New packaging technologies, both in development and just going into production.<br />
11. Contact Information:<br />
Company Name: ConAgra Foods Inc.<br />
Contact: Brad Wells<br />
Position: Plant Engineering Manager<br />
Address: 4825 Pettite Avenue<br />
Niagara Falls, Ontario<br />
L2E 7E6<br />
Telephone: 905-356-2661<br />
Fax: 905-356-2633<br />
Email: bwells@cagpc.com<br />
SMG/Columbia Consulting Group Page 51
DARE FOODS LIMITED<br />
Industry: Food Products<br />
Sub Industry: Cookies, crackers, fine breads, and<br />
soft and hard candies<br />
Location: Kitchener, Ontario<br />
Size (sales): Not Available<br />
Purchasing Potential: Not provided. Plans not yet certain<br />
but possibly a cartoner, a Palletizer<br />
(robotic), a form fill machine & a<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
case packer.<br />
Cartoners, vertical form fill,<br />
Palletizers, horizontal wrappings,<br />
automatic tray loading system<br />
Dare Foods is a <strong>Canadian</strong> manufacturer of cookies, crackers, fine breads, and soft<br />
and hard candies. Dare has baking facilities in Kitchener, Ontario, Denver, Colorado,<br />
and Spartanburg, South Carolina as well three locations in Quebec: Montreal, St.<br />
Lambert, and St. Martine, QC. Dare candies are made in new plants in Toronto and<br />
Milton, Ontario. Dare has 1,800 employees across Canada and the United States.<br />
Dare products are sold across Canada and the United States, and select products<br />
are also sold in more than 25 countries around the world. Dare's strategy has always<br />
stressed stable growth through internal financing and the 110 year old company has,<br />
as a result, remained one of the few <strong>Canadian</strong> owned, independent food<br />
manufacturers in all of North America.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Candies Individually wrapped, then packaged into<br />
bags, boxes and cartons<br />
Crackers Boxes and cartons<br />
Cookies Boxes, bags and cartons<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
By Category<br />
Vertical Filling Machines<br />
Brand No. of<br />
Units<br />
Triangle 2<br />
Country of Average<br />
Origin Age<br />
USA 15<br />
Tin Tie Bag machine SIG 2 Switzerland 10 & 1<br />
Cartoning Langen 6 Canada 5-20<br />
Case packer Edson 3 Canada 5-10<br />
Goodman 1 USA 1<br />
Case forming/Closing Pearson 2 USA 1<br />
Slug Loaders SIG 1 Switzerland 8<br />
FMS 1 USA 4<br />
Slug Wrappers SIG 3 Switzerland 8-15<br />
SMG/Columbia Consulting Group Page 52
FMS 1 USA 4<br />
Doboy 1 USA 8<br />
Tray Forming API 1 USA 10<br />
Code dating Markem 8 USA 1-15<br />
Label Inserters Labelaire 4 USA 8<br />
Checkweighers Loma 4 England 2-4<br />
Ceintex 2 8<br />
Palletizers Columbia 2 USA/Japan 2<br />
Flow wrappers FMC 4 USA 15<br />
Accumulator Rotzinger 1 Switzerland 1<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Dare Foods plans to purchase at least 2 new cartoners, an automatic tray loading<br />
system, at least one new Palletizer and perhaps a new flow-wrapping machine within<br />
the next 3 years.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Potential Operating Cost Savings/Added Value 1<br />
Previous Experience with the Supplier/Brand 2<br />
Quality/Reliability/Durability 3<br />
Operating Reliability/Accuracy 4<br />
Price 5<br />
Service & Technical Support – In General 6<br />
Service & Technical Support – In Canada 7<br />
Brand/Supplier Reputation 8<br />
Speed of Delivery/Delivery Wait Period 9<br />
Experience in Our Industry/Industry Sector 10<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Excellent Excellent Excellent Good<br />
Switzerland Excellent Excellent Good Average<br />
United States Good Good Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Average<br />
Canada Excellent Prices<br />
Switzerland Very Expensive<br />
United States Somewhat Expensive<br />
SMG/Columbia Consulting Group Page 53
7. Purchasing Policies and Financial Arrangements:<br />
Dare pays cash for all purchases. For equipment, the purchasing and decision making is left<br />
to Engineering. We generally deal through agents but have dealt direct as well. Our terms<br />
are 30% on order, 30% on significant completion and (after engineering buy-off on inspection<br />
and performance approval usually done at the vendors premise) 30% on delivery and 10%<br />
after installation and satisfactory performance no more than 60 days after start-up. Our in<br />
factory inspection prior to shipment is quite strict; hence our confidence is high regarding inplant<br />
performance. It is not unusual to go back 2-3 times to a vendor before we will take<br />
delivery. When sourcing packaging machinery, Dare looks at both turnkey situations and<br />
individual pieces of equipment to insure optimal equipment performance based on our<br />
experience<br />
8. Purchasing Issues:<br />
Keeping on top of good equipment suppliers and products available, as well as testimonials<br />
for the equipment that doesn’t appear biased.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Trade Shows: PACK EXPO in Chicago, Interpack in Düsseldorf, Toronto packaging<br />
show<br />
Publications: Receives and reads several packaging digests – no names provided<br />
10. Specific Interests:<br />
Cartoning, vertical form fill, palletizing, horizontal wrapping<br />
11. Contact Information:<br />
Company Name: Dare Foods Limited<br />
Contact: Grant MacIver<br />
Position: Engineering Manager<br />
Address: 2481 Kingsway Drive<br />
Kitchener, Ontario<br />
N2G 4G4<br />
Telephone: 519-893-3233 (Extension 3269)<br />
Fax: 519-893-0207<br />
Email: gmaciver@darefoods.com<br />
SMG/Columbia Consulting Group Page 54
E. D. SMITH & SONS<br />
Industry: Food Products<br />
Sub Industry: Sauces, jams, condiments<br />
Location: Winona, Ontario<br />
Size (sales): $C145 million (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Palletizer, sleever and<br />
shrink tunnel.<br />
E.D. Smith & Sons is a privately owned, <strong>Canadian</strong> company that has been in<br />
business since 1882 and has been owned by Imperial Capital since January 2002.<br />
All processing, packaging, sales, R&D, etc, is operated from its single, original<br />
location in Winona, Ontario. The company employs 385 staff and has been selected<br />
as one of Canada's 50 Best Managed Private Companies. E.D. Smith produces a<br />
variety of quality items including jams, jellies, syrups, pie fillings, toppings, ketchup,<br />
pasta and barbecue sauces, salsas and a variety of foodservice products and private<br />
label brands. Food in Canada magazine estimated E. D. Smith’s 2001 sales to be<br />
$C145 million.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Jam, jelly, ketchup, pasta sauce,<br />
pizza sauces<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
By Category<br />
Vertical Form Fill and Seal<br />
Machines<br />
Ketchup in plastic and glass bottles. Jam, jellies,<br />
spreads in glass jars with metal caps. Pasta sauces in<br />
plastic and glass wit metal and plastic caps. Flexible<br />
pouches for pizza sauce, pasta sauce, donut fillings,<br />
and specialty sauces. 100oz cans for ketchup.<br />
Brand No. of<br />
Units<br />
Cryovac 1<br />
Country of Origin Average<br />
Age<br />
United States 10<br />
Bag In Box Filler LiquiBox 1 United States 7<br />
Plastic and Glass Bottle Fillers U.S. Bottlers<br />
Pfaudler<br />
Elmar<br />
Labelers Krones<br />
Jagenberg<br />
Langguth<br />
SMG/Columbia Consulting Group Page 55<br />
2<br />
1<br />
2<br />
2<br />
2<br />
3<br />
United States<br />
United States<br />
United States<br />
Germany<br />
Germany<br />
Germany<br />
Packers Hartness 4 United States 6<br />
Bottle Cleaners Bevco 4 Canada 4<br />
Bottle Unscrambler Posimat 1 Spain 2<br />
Palletizers Currie<br />
Mathews<br />
2<br />
2<br />
United States<br />
Canada<br />
5<br />
13<br />
11<br />
6<br />
12<br />
12<br />
12<br />
12
Cappers Resina<br />
U.S. Bottlers<br />
Anchor/CC&S<br />
Bottle Orienter New England<br />
<strong>Machinery</strong><br />
Inspecting Anchor<br />
Tap Tone<br />
Sealers Lapel<br />
Enercon<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Future plans include Palletizer, sleever and shrink tunnel.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 2<br />
Availability of Repair Parts 2<br />
Experience in Our Industry/Industry Sector 2<br />
Previous Experience with the Supplier/Brand 2<br />
Up-to-date Technology 3<br />
Brand/Supplier Reputation 3<br />
Potential Operating Cost Savings/Added Value 3<br />
Operating Reliability/Accuracy 3<br />
Costs of Materials and Maintenance 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
SMG/Columbia Consulting Group Page 56<br />
1<br />
1<br />
3<br />
United States<br />
United States<br />
United States<br />
12<br />
1<br />
10<br />
1 United States 2<br />
1<br />
1<br />
1<br />
3<br />
United States<br />
United States<br />
United States<br />
United States<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Good Average<br />
Germany Good Excellent Excellent Good<br />
Italy Average Good<br />
United States Good Good Excellent Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Good Prices<br />
Germany Somewhat Expensive<br />
Italy Somewhat Expensive<br />
United States Average<br />
10<br />
2<br />
1<br />
10
7. Purchasing Policies and Financial Arrangements:<br />
E.D. Smith & Sons buys direct when possible, but finds that this is sometimes difficult<br />
in Canada. Purchasing decisions are usually made by the project team. Evaluation of<br />
several pieces of equipment occurs in order to make educated decisions. Financing<br />
is provided internally, either outright direct or through capital lease program arranged<br />
internally. Purchase of individual pieces are the general procedure for purchases.<br />
Turnkey solutions are generally not used by this plant.<br />
8. Purchasing Issues:<br />
E.D. Smith & Sons finds that currency exchange is frequently an issue in packaging<br />
machinery purchasing. The company has found that the exchange rate impact<br />
regularly makes actual prices higher than expected. The need to undertake complete<br />
analysis means travelling and seeing customers of vendors, which can get expensive<br />
and significantly add to the cost.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Trade Shows: PackEx, Toronto <strong>Packaging</strong> Show<br />
Publications: <strong>Packaging</strong> World, <strong>Packaging</strong> Digest, Food Engineering<br />
10. Contact Information:<br />
Company Name: E. D Smith & Sons<br />
Contact: Mark Brajer<br />
Position: Engineering Manager<br />
Address: 944 Highway 8<br />
Winona, Ontario<br />
L8E 5S3<br />
Telephone: 905-643-1211 (extension 207)<br />
Fax: 905-643-3328<br />
Email: mbrajer@edsmith.com<br />
SMG/Columbia Consulting Group Page 57
ELMIRA POULTRY INC.<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Poultry<br />
Location: Waterloo, Ontario<br />
Size (sales): Not available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Not provided<br />
Founded in 1985, Elmira Poultry Inc. is a privately owned business operating in<br />
Waterloo, Ontario. The company manufacturers further processed poultry products<br />
for the foodservice and retail industries. Elmira’s federally-inspected, HACCP<br />
approved plant specializes in deboning chicken fronts using automatic deboners and<br />
processing the chicken parts into value-added raw, coated and fully cooked products.<br />
Products range from premium boneless chicken breasts, chicken wings, cooked<br />
diced chicken, to breaded fillets, nuggets, burgers, schnitzel and turkey sausage,<br />
flavored chicken wings, and dinners such as breaded chicken with broccoli and<br />
cheese, Kiev, Cordon and Swiss Melts. The company employs 140 persons.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Chicken Breasts, Tenders Sealed bag/cartons/boxes<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Information not provided.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Information not provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Operating Reliability/Accuracy 1<br />
Up-to-date Technology 2<br />
Brand/Supplier Reputation 2<br />
Experience in Our Industry/Industry Sector 2<br />
Equipment Characteristics & Features (e.g.<br />
flexibility, speed, capacity, unique features, etc.)<br />
2<br />
SMG/Columbia Consulting Group Page 58
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Costs of Materials and Maintenance 2<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 3<br />
Previous Experience with the Supplier/Brand 3<br />
Speed of Delivery/Delivery Wait Period 3<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Poor Poor Poor Poor<br />
Canada Poor Poor Poor Poor<br />
France Poor Poor Poor Poor<br />
Germany Good Good Good Average<br />
Italy Average Average Average Poor<br />
Japan Average Average Average Very Poor<br />
Sweden Average Average Average Poor<br />
Switzerland Average Average Average Poor<br />
United States Average Average Average Poor<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Good Prices<br />
Germany Somewhat Expensive<br />
Japan Excellent Prices<br />
Sweden Somewhat Expensive<br />
Switzerland Somewhat Expensive<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
The decision to purchase a piece of equipment is generally driven by customer<br />
demand or efficiency improvement opportunities and can come from the plant floor or<br />
Vice President. Financing normally is done through the bank. Buying direct or<br />
through a distributor is normally where best service can be secured. Turnkey solution<br />
or individual equipment would be purchased depending on needs/what we are doing<br />
– generally adding an individual piece in.<br />
8. Purchasing Issues:<br />
A purchasing issue encountered is finding the right piece of equipment to meet our<br />
needs (i.e. Sanitation/Stand up to environment/Design).<br />
SMG/Columbia Consulting Group Page 59
9. Trade Show Attendance/Trade Publication Information:<br />
Trade show: Chicago; No publications listed.<br />
10. Contact Information:<br />
Company Name: Elmira Poultry<br />
Contact: Steve Greulich<br />
Position: Plant Superintendent<br />
Address: 605 Kumpf Drive<br />
Waterloo, Ontario<br />
N2V 1K8<br />
Telephone: 519-725-8696<br />
Fax: 519-725-4104<br />
Email: steveg@elmirapoultry.com<br />
SMG/Columbia Consulting Group Page 60
FISHERIES PRODUCTS INTERNATIONAL, VALUE-ADDED GROUP<br />
Industry: Food Products<br />
Sub Industry: Seafood Products<br />
Location: Burin, Newfoundland<br />
Size (sales): $C474 million<br />
Purchasing Potential: $C1 million<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
High speed packaging<br />
machinery<br />
Fisheries Products International is the largest seafood company in Canada with<br />
revenues in excess of $C1 billion and assets of $C745 million. Its <strong>Market</strong>ing and<br />
Value Added Group generated $C474 million in sales last year, of which 15% was for<br />
the at-home market through supermarket and club store sales channels.<br />
FPI’s value-added products operations in Canada are located at its plant in Burin,<br />
Newfoundland which operates two packaging lines. (It also operates five packaging<br />
lines in Massachusetts.) Its value-added products include frozen, breaded and<br />
battered ground fish and shellfish, stuffed fish fillets and portions, frozen seafood<br />
specialties and food service bulk packs.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Frozen, breaded & battered ground fish<br />
and shell fish<br />
Stuffed fish fillets & portions<br />
Frozen seafood casseroles<br />
Frozen seafood appetizers<br />
Frozen glazed ground fish and shell fish<br />
All retail products are packaged in sealed<br />
poly bags in cardboard cartons<br />
Food service bulk packs All food service bulk packs are packed<br />
corrugated cartons and/or in poly bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin<br />
by Category<br />
Units<br />
Automatic weigh machine Ishida 1 Japan<br />
Carton former Clik Loc 1 USA<br />
Triseal unit Triseal 1 USA<br />
Case erector Combi 2 USA<br />
Automatic bagger Bosch 1 USA<br />
Lynx sealer Ilapac 1 Italy<br />
SMG/Columbia Consulting Group Page 61
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
FPI is attempting to source machinery to handle high-speed individual portion<br />
packaging.<br />
5. Key Factors in Purchase Decisions:<br />
FPI considers all factors to be important in the purchase decision but the relative<br />
importance varies with circumstances. However, in general, the most important are<br />
usually:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Price 1<br />
Equipment Characteristics & Features (e.g. flexibility, 2<br />
speed, capacity, unique features, etc.)<br />
Potential Operating Cost Savings/Added Value/Pay- 3<br />
back<br />
Quality/Reliability/Durability 4<br />
Up-to-date Technology 5<br />
Brand/Supplier Reputation 6<br />
6. Attitudes Toward Suppliers:<br />
FPI has limited experience with a range of countries that produce packaging<br />
machinery and has found little to differentiate those with which it has dealt.<br />
7. Purchasing Policies and Financial Arrangements:<br />
FPI utilizes an annual capital budgeting process in which all purchases must attain a<br />
target rate of return unless there are extenuating circumstances such as safety or<br />
ergonomics.<br />
The company buys both direct and through distributors. It generally buys individual<br />
pieces of machinery rather than turnkey situations, although this will depend upon<br />
circumstances. For example, the planned high-speed line will require tandem units.<br />
8. Purchasing Issues:<br />
Have not been able to determine an appropriate source for high-speed individual<br />
portion packaging machinery.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Attends PACK EXPO every two or three years.<br />
10. Specific Interests:<br />
High speed individual portion packaging machinery.<br />
SMG/Columbia Consulting Group Page 62
11. Contact Information:<br />
Company Name: Fisheries Products International<br />
Contact: Daniel Wrice<br />
Position: Production Manager<br />
Address: PO Box 339<br />
Burin<br />
Newfoundland<br />
A0E 1E0<br />
Telephone: 709-891-1290<br />
Fax: 709-891-2842<br />
E-mail: dwrice@fpil.com<br />
SMG/Columbia Consulting Group Page 63
GAY LEA FOODS CO-OPERATIVE LTD.<br />
Industry: Food Products<br />
Sub Industry: Dairy Products<br />
Location: Weston, Ontario<br />
Size (sales): $C265 million (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Bag filling ESL; Form-fill-seal;<br />
case former; conveyors; Palletizer<br />
The Gay Lea Foods Co-operative Limited was founded in Ontario in 1958 as United<br />
Dairy and Poultry Co-operative Limited. The co-operative manufactures and markets<br />
dairy products that are sold provincially and across Canada. The Co-operative’s<br />
product line consists of butter, milk powder, yogurt, cottage cheese, sour cream,<br />
dips, aerosol whips, creams, fluid milk and a variety of specialty and cheddar<br />
cheeses.<br />
The co-operative is owned by its 3,800 dairy farmer members who constitute twenty<br />
percent of the province’s milk producers. It employs a staff of 425. The Financial<br />
Post 100 survey reported that Gay Lea’s sales in 2001 amounted to $C265 million.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Cottage Cheese Plastic containers<br />
Sour Cream Plastic containers<br />
Butter Plastic containers and wrappers<br />
Milk Powder Bags<br />
Fluid Milk Plastic containers<br />
Aerosol Whipping Cream Plastic aerosol cans<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
By Category<br />
Vertical Filling Machines<br />
Caseformer<br />
Brand No. of<br />
Units<br />
Serac<br />
1<br />
Elopak<br />
1<br />
Elopak<br />
1<br />
Osgood<br />
1<br />
Modern<br />
1<br />
<strong>Packaging</strong> 4<br />
Benhil<br />
Winpack<br />
2<br />
Compacker<br />
Schneider<br />
Delkor<br />
Country of Origin Average<br />
Age<br />
France 2<br />
United States 1<br />
United States 20<br />
United States 7<br />
United States 2<br />
Germany 8<br />
USA 5<br />
SMG/Columbia Consulting Group Page 64<br />
1<br />
1<br />
3<br />
USA<br />
USA<br />
USA<br />
3<br />
2<br />
8
Bag filler Scholle 1 USA 20<br />
Palletizer General<br />
Conveyor<br />
1 Canada 2<br />
Crimper Pamasol 1 Switzerland 2<br />
Capper Capmatic 1 Canada 2<br />
Depalletizer General<br />
Conveyor<br />
1 Canada 1<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Bag filling ESL; Form-fill-seal; case former; conveyors; palletizer<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g.<br />
1<br />
flexibility, speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Experience in Our Industry/Industry Sector 1<br />
Availability of Repair Parts 1<br />
Up-to-date Technology 1<br />
Service & Technical Support – In General 1<br />
Service & Technical Support – In Canada 2<br />
Costs of Materials and Maintenance 2<br />
Price 2<br />
Brand/Supplier Reputation 3<br />
Previous Experience with the Supplier/Brand 3<br />
Speed of Delivery/Delivery Wait Period 3<br />
Credit Terms 5<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Excellent Excellent Good Excellent<br />
France Excellent Excellent Excellent Excellent<br />
Switzerland Excellent Excellent Excellent Excellent<br />
United States Average Average Average Average<br />
SMG/Columbia Consulting Group Page 65
. Perception of Pricing by Country:<br />
Country Price<br />
Canada Excellent Prices<br />
France Somewhat<br />
Expensive<br />
Switzerland Somewhat<br />
Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Gay Lea Foods prefers to buy direct. Purchase decisions are made as a consensus<br />
of the project team. Purchase planning utilizes a yearly budgeting process.<br />
Financing: 90% is purchased, with terms: 30%-60%-10%. Gay Lea prefers to<br />
purchase individual equipment based on needs rather than turnkey situations.<br />
8. Purchasing Issues:<br />
No purchasing issues were identified.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
PACK EXPO in Chicago; <strong>Packaging</strong> World<br />
10. Contact Information:<br />
Company Name: Gay Lea Foods Co-Operative Ltd.<br />
Contact: Zbigniew Ewertowski<br />
Position: Director of Engineering<br />
Address: 100 Clayson Road<br />
Weston, Ontario<br />
M9M 2G7<br />
Telephone: 416-741-0261<br />
Fax: 416-741-4086<br />
Email: zewertowski@gayleafoods.com<br />
SMG/Columbia Consulting Group Page 66
HEINZ CANADA<br />
Industry: Food Products<br />
Sub Industry: Condiments, infant foods,<br />
convenience meals.<br />
Location: Toronto, Ontario<br />
Size (sales): $C548 million (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Requirements change each year but<br />
Heinz Canada spends between $C3<br />
and $C15 million annually on<br />
packaging machinery<br />
Heinz Canada is an affiliate of the H. J. Heinz Company. In Canada the company<br />
manufactures and markets processed food products in three categories: ketchup,<br />
condiments and sauces; infant foods; and convenience foods. Heinz Canada has<br />
1,200 employees at its manufacturing facility, headquarters and sales offices in<br />
Canada.<br />
Heinz Canada operates a single manufacturing facility in Leamington, Ontario that<br />
produces approximately 90% of the product line for the <strong>Canadian</strong> market as well as<br />
specific items for the U. S. market. The facility encompasses 2 million square feet of<br />
space (1.2 million square feet of production space and 0.8 million warehouse). The<br />
plant has between 600 and 700 full-time employees and, with the addition of<br />
seasonal workers, close to 1,000 employees at peak season. The plant annually<br />
processes 300,000 tons of raw tomatoes into paste and has annual ketchup-making<br />
capacity of 71 million liters.<br />
Agriculture and Agri-Food Canada estimated that Heinz Canada generated revenue<br />
of $C548 million in 2001.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Three main categories:<br />
Red products: ketchup and condiments Cans, glass, plastic (gamma and PET)<br />
Baby food Glass jars (prepared servings); cereal-type<br />
boxes (Pabulum style)<br />
Beans and pasta sauces Cans<br />
SMG/Columbia Consulting Group Page 67
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Paste Production (Fresh Pack):<br />
Brand Country of Origin<br />
Bag filler (300 gal.) FMC Italy<br />
Filler Pfaudler United States<br />
Seamer Continental 450 United States<br />
Labeler Burt German<br />
Tray and shrink-wrapper N/A United States<br />
Case Packer<br />
Baby Food – Glass:<br />
Burt United States<br />
Fillers Pfaudler United States<br />
Capper White Cap 20R United States<br />
Labeler Krones German<br />
Case Packer (wrap around)<br />
Baby Food – Pabulum-type:<br />
APV/Douglas United States<br />
Weigher Ishida Japan<br />
Cartoner Yeaman United States<br />
Overwrap Hayssen United States<br />
Packer<br />
Can Lines – Beans and Pasta:<br />
Sherway United States<br />
Fillers FMC and Faudler United States<br />
Seamer Continental 450 United States<br />
Seamer Angelus United States<br />
Tray and shrink-wrap<br />
Ketchup – Plastic:<br />
Kister German<br />
Filler Horix United States<br />
Capper Pneumatic Scale United States<br />
Labeler Krones German<br />
Packer Brenton United States<br />
Case Packer<br />
Ketchup – Glass:<br />
Hartness United States<br />
Filler Horix United States<br />
Capper Continental United States<br />
Labeler Krones German<br />
Packer<br />
Jugs – Ketchup, Vinegar:<br />
Hartness United States<br />
Filler Herma France<br />
Capper Zalkin France<br />
Labeler Krones German<br />
Packer<br />
Pouches, Flexible <strong>Packaging</strong>:<br />
Hartness United States<br />
Bag Filler Cryovac United States<br />
Bag Filler Volpak – Scholle United States<br />
Single Service Pouch Filler Winpak United States<br />
Case Packer We-Packit Canada<br />
SMG/Columbia Consulting Group Page 68
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
The company requirements change year by year based on circumstances and<br />
market need. Heinz Canada spends between $C3 and $15 million annually on<br />
packaging machinery.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g.<br />
2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 3<br />
Price 4<br />
Quality/Reliability/Durability 5<br />
Previous Experience with the Supplier/Brand 6<br />
Speed of Delivery/Delivery Wait Period 7<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Heinz Canada has no preference regarding country of origin of packaging machinery.<br />
However, it does try to stay with North American suppliers for ease of shipment.<br />
Certain countries and suppliers have expertise depending on equipment type and<br />
product to be packaged so this is the important determinant. By way of example,<br />
Heinz identified one supplier that was very good in producing tomato paste<br />
packaging machinery but was not strong in areas used for other products. The<br />
preference depends upon the type of products specialized in.<br />
Aside from these specific areas of expertise, the main packaging machinery supplier<br />
countries are all reasonably equivalent. Most foreign companies dealt with maintain<br />
North American depots.<br />
b. Perception of Pricing by Country:<br />
In regard to perception of packaging machinery pricing by country, Heinz Canada<br />
finds that the exchange rates are the biggest factor in machinery costs. It finds that<br />
what it gets for each dollar spent on machinery is equivalent after the impact of the<br />
exchange rate. However, this has become somewhat disrupted and a bit more<br />
difficult with the recent appreciation of the <strong>Canadian</strong> dollar against U.S. currency.<br />
7. Purchasing Policies and Financial Arrangements:<br />
The Engineering Group (which has four engineers) makes the packaging machinery<br />
purchase choices.<br />
SMG/Columbia Consulting Group Page 69
The Engineering Group prepares an annual capital plan working with the General<br />
Manager and the Production Managers. An Internal Rate of Return objective with a<br />
two to three year payback is employed.<br />
The Company uses a 25x4 payment matrix with a 25% holdback. It requires a very<br />
specific guarantee regarding performance and has very specific terms regarding<br />
performance of the equipment. Heinz buys both individual pieces of equipment and<br />
turnkey solutions but its preference is turnkey, although this is often difficult to find<br />
(i.e. it is difficult to find a company that has all the skills and knowledge required). It<br />
is difficult to find both filling and packing expertise in the same source.<br />
8. Purchasing Issues:<br />
The Company finds that things keep changing rapidly in regard to marketing needs<br />
so it becomes difficult to keep up with packaging capabilities.<br />
An issue stems from the fact that a significant portion of equipment is first-of-type<br />
with the result that the installations and start-up are more difficult to do. There is not<br />
much off the shelf available.<br />
The main purchasing issue relates to supplier performance. Manufacturers must<br />
meet their delivery promises. Heinz often has aggressive packaging plans and often<br />
the packaging machinery producers cannot meet them. The Company needs a<br />
guarantee that makes sense as dollar penalties do not work.<br />
In purchasing packaging machinery, it is important for Heinz to find suppliers with<br />
which it can work. They must understand the Company’s needs and be able to<br />
address them; they need to work as a partner (not as an extra or add-on).<br />
The most difficult part of purchasing packaging machinery is negotiating the contract.<br />
9. Trade Show Attendance:<br />
Heinz employees attend PACK EXPO, the Instrument Society of America, PACex<br />
and a range of different types of trade shows related to specific products.<br />
10. Specific Interests:<br />
Heinz is able to obtain the information it requires and has most of the suppliers it<br />
needs in place. It is able to obtain the information it requires from sources used in<br />
the past, trade shows and the Internet. With the Internet, it is now easier to obtain<br />
information and track down wanted sources.<br />
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11. Contact Information:<br />
Company Name: H. J. Heinz Company of Canada<br />
Contact: Ed Fittler<br />
Position: Manager, Engineering<br />
Address: Erie Street South<br />
P. O. Box 5700<br />
Leamington, Ontario<br />
N8H 3W8<br />
Telephone: 519-322-4067<br />
Fax: 519-322-4105<br />
E-mail: ed.fittler@hjheinz.com<br />
SMG/Columbia Consulting Group Page 71
HUMPTY DUMPTY SNACK FOODS INC.<br />
Industry: Food products<br />
Sub Industry: Snack Foods<br />
Location: Kitchener, Ontario<br />
Size (sales): $C173 million (2002)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Automation, automatic case<br />
packing, bar coding and anything<br />
that lightens work.<br />
Humpty Dumpty Snack Foods Inc. manufactures, markets and distributes potato<br />
chips and other salty snacks under the Humpty Dumpty brand name in eastern<br />
Canada and the northeastern United States. The company also supplies a full line of<br />
private label snack food products to leading retail chains in Canada and the United<br />
States.<br />
Humpty Dumpty operates four modern manufacturing facilities in Ontario, Quebec,<br />
New Brunswick and Prince Edward Island. Total manufacturing space exceeds<br />
580,000 square feet. The company employs 1,000 people and attained sales of<br />
$C173 million in 2002.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Potato Chips<br />
Corn Chips<br />
Tortilla Chips<br />
Vertical form filled flexible packaging<br />
Light Puffed Extruded Products<br />
Light Bit and Hard Bit Extruded Products<br />
Pretzels<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin<br />
by Category<br />
Units<br />
Vertical form, fill and seal machines Hayssens 68<br />
Scales Yumai Ishida<br />
Robag T & N 1 Australia<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
The company is looking for acquisitions but the plans are confidential.<br />
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5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Price 2<br />
Quality/Reliability/Durability 3<br />
Previous Experience with the Supplier/Brand 4<br />
6. Attitudes Toward Suppliers:<br />
The company’s attitude depends upon specific experience with individual companies.<br />
They have had positive experiences with United States and Australian packaging<br />
machinery producers.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Australia Just installed but positive experience<br />
Japan Good Good Good Good (deals with<br />
an independent<br />
representative)<br />
United States Good Good Good Good (deals with<br />
an independent<br />
representative)<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Australia Somewhat<br />
Expensive<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
The company tends to buy direct although, depending on circumstances, they will<br />
purchase in a variety of ways.<br />
For simple vertical form, fill and seal machines Humpty Dumpty will do its own<br />
installation. For more complex items they tend to look to turnkey situations and have<br />
the manufacturer undertake the installation. Especially for high-speed applications,<br />
they would like turkey installations as the integration of the weigh scale and the<br />
bagger is critical.<br />
The purchasing process is quite regionalized. The company is divided into four<br />
regions and the operations managers from each area participate in machinery<br />
decision-making for their area.<br />
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In regard to financing, the company will use whatever options may be appropriate to<br />
the situation. They recently utilized a leasing option. Generally, the longer the<br />
payment terms, the better.<br />
8. Purchasing Issues:<br />
The company finds it somewhat difficult to find automatic case packing machinery<br />
that is appropriate to its type of business (i.e. many SKUs and with lots of<br />
changeover).<br />
9. Trade Show Attendance:<br />
Representatives of Humpty Dumpty mainly attend baking and snack food trade<br />
shows although they also attend PACK EXPO and PACex.<br />
10. Specific Interests:<br />
Interested in automation, automatic case packing, bar coding and anything that<br />
lightens work.<br />
11. Contact Information:<br />
Company Name: Humpty Dumpty Snack Foods Inc.<br />
Contact: Terry Henderson<br />
Position: Vice President Operations<br />
Address: 3065 King Street East<br />
Kitchener, Ontario<br />
N2A 1B1<br />
Telephone: 519-241-1672<br />
Fax: 519-893-2772<br />
E-mail: thenderson@humptydumpty.com<br />
SMG/Columbia Consulting Group Page 74
JOHNVINCE FOODS<br />
Industry: Food Products<br />
Sub Industry: Nuts, dried fruits, snack foods,<br />
baking goods, candy, etc.<br />
Location: North York, Ontario<br />
Size (sales): $C160 million (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Chocolate processing equipment<br />
including panning<br />
Johnvince Foods is a privately owned <strong>Canadian</strong> company that imports, exports, copacks<br />
and processes a range of nut, fruit and candy items. From its 350,000 square<br />
foot facility in Toronto, Ontario Johnvince utilizes state of the art processing and<br />
packaging machinery to transform raw material into finished goods for the bulk food<br />
and packaged goods trades.<br />
Johnvince’s products consist of more than 4,500 different items. Major product<br />
categories include peanuts, mixed nuts, nut and fruit mixes, coffee, candy, dried and<br />
glazed fruit, dried vegetables, baking supplies and snack foods. Johnvince supplies<br />
both private label and branded nuts, including Planters Peanuts, to wholesalers and<br />
retailers across Canada. In addition to domestic distribution, the company exports to<br />
three different continents.<br />
The Globe and Mail’s <strong>Report</strong> on Business magazine reported that Johnvince's total<br />
revenue in 2001 was $C161 million. The company employs a workforce of 700+.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Nuts, snack foods and candy products under<br />
the following brands: Planters, Billy Bee,<br />
Mauna Loa, Beaver, Candy Kingdom, Reddi<br />
Snack, Country Bake<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Cans, bags, boxes – individual and bulk<br />
packaging<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Premade bag hanging, opening, weighing, filling and closing/sealing machinery<br />
Bottling line machinery<br />
Capping, overcapping, lidding, sealing machinery<br />
Case and tray forming, packing, unpacking, closing and sealing machinery<br />
Coding, dating, printing, marking, stamping and imprinting machinery<br />
Conveying, feeding, orienting, placing and related machinery<br />
Filling machinery – dry products<br />
Form/fill/seal and wrapping machinery – horizontal<br />
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Form/fill/seal machinery – vertical<br />
Inspecting, detecting, and checkweighting machinery<br />
Labeling machinery<br />
Palletizing, depalletizing, and pallet unitizing machinery<br />
Shrink film and heat sealing machinery<br />
Skin and blister packaging machinery<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Johnvince Foods plans to pursue Robotics machinery options in the future.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Price 1<br />
Up-to-date Technology 2<br />
Service & Technical Support – In General 3<br />
Quality/Reliability/Durability 4<br />
6. Attitudes Toward Suppliers:<br />
Very positive attitudes toward United States manufacturers; good equipment.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Yes Good<br />
Germany Good Excellent Yes Poor<br />
United States Good Good Yes Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Excellent Prices<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Johnvince Foods pays cash for purchases and buys direct from suppliers. The<br />
C.O.O. makes all purchase decisions. Johnvince looks for both turnkey solutions and<br />
acquiring individual pieces of equipment when sourcing packaging machinery,<br />
dependent on the size of the project.<br />
8. Purchasing Issues:<br />
The main purchasing problem Johnvince Foods has experienced is a lack of aftersale<br />
support. There have not been any problems with sourcing.<br />
SMG/Columbia Consulting Group Page 76
9. Trade Show Attendance/Trade Publication Information:<br />
Johnvince Foods representatives are interested in <strong>PMMI</strong> and local trade shows,<br />
including <strong>Packaging</strong> World.<br />
10. Specific Interests:<br />
Chocolate processing equipment including panning are specific interests for<br />
Johnvince Foods.<br />
11. Contact Information:<br />
Company Name: Johnvince Foods<br />
Contact: Tom Copping<br />
Position: Chief Operating Officer<br />
Address: 555 Steeprock Drive<br />
Toronto, Ontario<br />
M3J 2Z6<br />
Telephone: 416-636-6146<br />
Fax: 416-398-3275<br />
Email: tcopping@johnvince.com<br />
SMG/Columbia Consulting Group Page 77
KELLOGG CANADA INC.<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Cereal, cookies and snack<br />
foods<br />
Location: Toronto (plant is located in<br />
London, Ontario)<br />
Size (sales): Not available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Not provided<br />
Kellogg Canada is a wholly owned subsidiary of the Kellogg Company of Battle<br />
Creek, Michigan. At its London, Ontario plant it produces more than 30 brands of<br />
breakfast cereal for all of Canada and exports approximately 30 percent of the plant’s<br />
production to its parent company in the United States.<br />
Approximately 750,000 cartons of cereal are produced each day in the 106,000<br />
square meter London plant. This facility is one of the most technologically advanced<br />
cereal manufacturing facilities within the Kellogg Company. It utilizes computerautomated<br />
machines that perform all steps of production, from mixing the grains to<br />
packing the boxes in cartons. A monorail system carries in-process food throughout<br />
the plant and equipment is washed by high-powered jet sprays using CIP technology.<br />
Some of Kellogg Canada’s best known brands include Corn Flakes, Special K, Raisin<br />
Bran, Froot Loops, Rice Krispies, Nutri-Grain, Eggo and Pop-Tarts. Kellogg cereals<br />
have a 45% market share in Canada.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Cereal Boxes and bags<br />
Cookies Boxes and bags<br />
Snack foods Boxes and bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
No. of Units Country of Origin<br />
Vertical fill, form, seal 10 USA<br />
SIG Lines 7 Switzerland<br />
Pneumatic lines 2 USA<br />
Cartoning machines 2<br />
USA<br />
2<br />
Canada<br />
Date coders 16 USA<br />
Check weighers 13 USA<br />
Metal detectors 13 USA<br />
SMG/Columbia Consulting Group Page 78
Case packers 13 Canada<br />
Unitizers 2 USA<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
No specific plans at this time.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g.<br />
2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Previous Experience with the Supplier/Brand 3<br />
Quality/Reliability/Durability 4<br />
Price 5<br />
Service & Technical Support – In Canada 6<br />
Service & Technical Support – In General 7<br />
Up-to-date Technology 8<br />
Experience in Our Industry/Industry Sector 9<br />
Speed of Delivery/Delivery Wait Period 10<br />
Operating Reliability/Accuracy 11<br />
Costs of Materials and Maintenance 12<br />
Availability of Repair Parts 13<br />
Brand/Supplier Reputation 14<br />
Credit Terms 15<br />
6. Attitudes Toward Suppliers:<br />
Kellogg finds European manufacturers to be more expensive for repair parts and to<br />
require significant lead time but they are more innovative. On the other hand, North<br />
American packaging machinery suppliers were believed to be easier to source spare<br />
parts and require less lead time but were less innovative.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Good Excellent<br />
Switzerland Average Good Good Average<br />
United States Good Good Good Excellent<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Good Pricing<br />
Switzerland Average<br />
United States Average<br />
SMG/Columbia Consulting Group Page 79
7. Purchasing Policies and Financial Arrangements:<br />
Kellogg purchases through a distributor if there is one in place, but prefers to deal<br />
direct with the supplier. Purchase decisions are initiated by the plant and approved at<br />
the corporate level. Kellogg has used both turnkey solutions and individual<br />
equipment purchases thus far. For future purchases, it would depend on the project<br />
scope.<br />
8. Purchasing Issues:<br />
Kellogg considers timing to be an issue – most equipment requires significant lead<br />
time. Also being able to have equipment that meets specific needs.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Attend Pack-Ex regularly<br />
10. Contact Information:<br />
Company Name: Kellogg Canada Inc.<br />
Contact: Michael Apthorp<br />
Position: Assemble Business Unit Manager<br />
Address: London Plant: P.O. Box 5517<br />
100 Kellogg Lane<br />
London, Ontario<br />
N6A 4P9<br />
Telephone: 519-452-6307<br />
Fax: 519-452-6340<br />
Email: mickey.apthorp@kellogg.com<br />
SMG/Columbia Consulting Group Page 80
KRAFT CANADA INC.<br />
Industry: Food Products<br />
Sub Industry: Multiple categories<br />
Location: Don Mills, Ontario<br />
Size (sales): $C2.1 billion (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Constantly upgrading and<br />
adding to packaging machinery<br />
Note: <strong>Machinery</strong> information covers Kraft Mount Royal plant (largest Kraft plant in Canada<br />
with 1200 employees), while attitudinal/subjective responses cover all of Kraft Canada.<br />
1. Company Description:<br />
Kraft Canada is a wholly owned subsidiary of Kraft Foods Inc. The company<br />
operates in forty food categories with 45 major brand names. Some of the leading<br />
brands include Kraft cheese, Philadelphia Cream Cheese, Miracle Whip salad<br />
dressing, Post cereals, Maxwell House coffee, Kool-Aid beverages, Jell-O desserts,<br />
Christie cookies, Nabisco cookies, Peak Frean cookies, Del Monte canned fruits and<br />
vegetables and Milk-Bone pet snacks.<br />
Kraft Canada operates twenty plants and bakeries in Canada and employs 7100.<br />
The Globe and Mail’s <strong>Report</strong> on Business magazine reported that Kraft Canada’s<br />
sales in Canada were $C2.1 billion in 2001.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Pasta/Kraft Dinner Cardboard carton<br />
Peanut Butter Plastic jar<br />
Liquid Salad Dressing Plastic bottle<br />
Viscous Salad Dressing (e.g. mayonnaise) Glass jar<br />
Processed Cheese Plastic film<br />
Cream Cheese Foil wrap with cardboard over carton and<br />
plastic tub<br />
Jams and Jellies Glass jar<br />
Note: most products also packed in bulk for food service<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Brand Country of Origin<br />
Robotic Palletizers ABB Sweden<br />
Conventional Palletizers Priority One Canada<br />
Columbia<br />
USA<br />
Depalletizers Priority One Canada<br />
Case Packers Blue Print<br />
USA<br />
Brenton<br />
USA<br />
Douglas<br />
USA<br />
SMG/Columbia Consulting Group Page 81
Edson<br />
Fallas<br />
Cetra<br />
Schneider<br />
Abal<br />
Case tapers<br />
Labelers Krones<br />
Languth<br />
Liquid fillers Pacific<br />
Pfaudler<br />
Viscous fillers (e.g. cream cheese) Gasti<br />
Waldner<br />
Pacific<br />
Own design<br />
Britain<br />
USA<br />
France<br />
USA<br />
Germany<br />
Germany<br />
USA<br />
Germany<br />
Germany<br />
Germany<br />
USA<br />
Jar cleaners McBrady USA<br />
Decasers ABC USA<br />
Pouch filler Jones USA<br />
Granular filler Jones USA<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Kraft Canada maintains a program of constantly upgrading and adding to its<br />
packaging machinery. Nothing out of the ordinary is planned for the coming year.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Service & Technical Support – In General 1<br />
Service & Technical Support – In Canada 1<br />
Up-to-date Technology* 1<br />
Brand/Supplier Reputation 1<br />
Experience in Our Industry/Industry Sector 1<br />
Previous Experience with the Supplier/Brand 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Costs of Materials and Maintenance 1<br />
Respecting promised delivery dates 1<br />
Potential Operating Cost Savings/Added Value 1 / 2<br />
Price 2<br />
Speed of Delivery/Delivery Wait Period** 2<br />
Availability of Repair Parts 2<br />
Credit Terms – not important; internally finances<br />
0<br />
purchases<br />
* need to be able to tie into computer systems.<br />
**situation specific; becoming better at planning projects so delivery is important<br />
SMG/Columbia Consulting Group Page 82
6. Attitudes Toward Suppliers:<br />
Kraft Canada will buy packaging machinery anywhere the best combination of<br />
equipment features and price can be obtained. With the possible exception of the<br />
Eastern block, there are no countries that it avoids as prospective suppliers.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Good Good<br />
Canada Good Good Good Good<br />
France Good Good Good Average<br />
Germany Good Good Good Average<br />
Italy Good Good Good Average<br />
Japan Excellent Excellent Excellent Excellent<br />
Switzerland Good Good Good Average<br />
United States Average Average Average Average<br />
Note: Swiss and German suppliers tend to be relatively inflexible.<br />
b. Perception of Pricing by Country:<br />
The country of origin is not a factor in Kraft Canada’s view of packaging machinery<br />
prices. The company puts its requirements out to competitive bid and buys from<br />
wherever it obtains the best combination of price and required machinery attributes.<br />
7. Purchasing Policies and Financial Arrangements<br />
The decision whether to buy direct or through dealers depends on circumstances. In<br />
the past, it has tended to buy direct but is now flexible in this.<br />
Kraft buys both individual pieces of equipment and turnkey situations. Individual<br />
machines are turnkey. The installation is typically carried out by Kraft personnel,<br />
although there have been instances where the company has hired third party<br />
integrators.<br />
The company prepares annual capital purchase plans. Technical specifications are<br />
developed by Engineering who typically makes the purchase decision with significant<br />
input regarding legal and purchase process elements from Procurement. Kraft<br />
utilizes a competitive bidding process.<br />
Payments terms are usually: 30% down payment; 60% on delivery; 10%<br />
performance guarantee.<br />
8. Purchasing Issues<br />
One of the most glaring issues that Kraft experiences is ensuring manufacturers<br />
respect promised delivery dates. Late delivery has implications in regard to<br />
managing cash flow and in shutting down equipment.<br />
SMG/Columbia Consulting Group Page 83
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Kraft Canada attend PACK EXPO and PACex Toronto. They<br />
also attend industry specific shows such as Food Expo.<br />
10. Contact Information:<br />
Company Name: Kraft Canada Inc.<br />
Contact: Victor Fangor<br />
Position: Project Engineering Manager<br />
Address: 8600 Devonshire Road<br />
Mount Royal, Quebec<br />
H4P 2K9<br />
Telephone: 514-340-2353<br />
Fax: 514-340-2671<br />
E-mail: fangor@kraft.ca<br />
SMG/Columbia Consulting Group Page 84
KRISPY KERNELS INC.<br />
Industry: Food Products<br />
Sub Industry: Snack food nuts and peanuts<br />
Location: Sainte-Foy, Quebec<br />
Size (sales): $C20 million (2001)<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Shrink film equipment, in gas<br />
flush and/or in upgrade of<br />
packaging equipment<br />
Aliments Krispy Kernels is a privately held company founded in 1950. From its<br />
100,000 square foot plant located near Quebec City, the company produces a range<br />
of snack foods for domestic and export markets that includes 200 products and/or<br />
packages. Its products include dried fruits, nuts and peanuts, microwave popcorn,<br />
candies, sunflower seeds, pretzels and snacks. The company has both ISO-9002<br />
and Kosher certifications. In 2001 Human Resources Development Canada<br />
estimated Krispy Kernal’s annual sales were approximately $C20 million and the<br />
company employed a staff of 100.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Nuts, peanuts, sunflower seeds and candies Jars, cans and bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Vertical Filling Machines Hayssen 9 United States 8<br />
Vertical Filling Machines Sandiacre 1 British 1<br />
Vertical Filling Machines Iman-Pack 1 Italian 1<br />
Printers Markem 10 British 2<br />
Volumetric filler Hauser 1 United States 21<br />
Scales Yamato 8 Japan 8<br />
Scales Ishida 2 Japan 1<br />
Capper Calumatic 1 Netherlands 20<br />
Seamer Vacuum closing 2 United States 50<br />
machine<br />
Bucket elevator Frazier & son 20 United States 15<br />
Belt conveyor 5 Canada<br />
Intralox conveyor 14 Canada 10<br />
Metal detector Loma 1 Canada 6<br />
Metal Detector Safeline 4 United States 5<br />
Metal Detector Metalcheck 5 United States 10<br />
Label printer Datamax 1 United States 5<br />
Label printer Prodigy 1 United States 4<br />
Label printer 1 United States 1<br />
SMG/Columbia Consulting Group Page 85
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Krispy Kernels may invest in shrink film equipment, in gas flush equipment and/or in<br />
upgrade of packaging equipment (either new or refurnish present ones). In the<br />
future, improvements will be made to the feeding method of the packaging machine.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Service & Technical Support – In Canada 1<br />
Service & Technical Support – In General 2<br />
Up-to-date Technology 2<br />
Operating Reliability/Accuracy 2<br />
Costs of Materials and Maintenance 2<br />
Availability of Repair Parts 2<br />
Previous Experience with the Supplier/Brand 2<br />
Experience in Our Industry/Industry Sector 3<br />
Brand/Supplier Reputation 4<br />
Credit Terms 5<br />
Speed of Delivery/Delivery Wait Period Depends on<br />
urge of project<br />
Additional comments:<br />
Krispy Kernels believes that this type of answer does not convey typical decision-making<br />
factors:<br />
1- Depending on urgency of project, the lead time can become a factor 1 or it can be a<br />
10.<br />
2- Depending on the use (5 days a week or 1-2 days every second week) of the<br />
equipment, the accuracy and speed become less important.<br />
3- Whether a product involves mass production or a launch trial product can be an<br />
important factor. The size, speed and price can become a factor 1.<br />
4- Service: Is 24hr service on call? Krispy Kernels is a French speaking company<br />
located in the city of Quebec, Quebec province Canada. If the servicing company is<br />
located in California or Vancouver, Washington, this is less appealing than if it is<br />
located in Chicago with service in Montreal or Toronto. It is even better if the<br />
company is able to provide service in French.<br />
5- It is of utmost importance that replacement parts can be obtained in regular<br />
warehouses nearby. Krispy Kernels has a tendency to reject any machinery using<br />
OEM parts. We have found they cost too much in maintenance. The company<br />
prefers a machine that is less up-to-date over new modern equipment with dedicated<br />
OEM parts solely sold by the manufacturer. This can result a no-buy decision.<br />
6- Because Krispy Kernels is located in Canada where the population is much smaller,<br />
set-up and changeover are a very important part in a purchase decision.<br />
SMG/Columbia Consulting Group Page 86
7- Depending on the complexity of the equipment, the expertise needed to support its<br />
operation and/or its maintenance, brand/supplier reputation can become less<br />
relevant, particularly if we have our own service people or not.<br />
8- Accuracy is important as long as it can be achieved within our operation. Its much<br />
more difficult to make bags of 48g soft gummy products weighting 12g a piece than to<br />
pack 200g salted peanuts. Therefore, Krispy Kernels will consider accuracy for a<br />
product that has the highest volume with a long future rather than products that exist<br />
only because of a temporary trend.<br />
9- Previous experience with a supplier can become very positive if the service<br />
experience has been positive and if the expectation is to have a great deal of similar<br />
equipment. This reduces the amount of spare parts required in inventory and helps<br />
improve the expertise of our personnel.<br />
6. Attitudes Toward Suppliers:<br />
The experience of Krispy Kernels with supplier countries has been as follows:<br />
• Positive: Italian, British, Japanese, American, Switzerland, Sweden.<br />
• Negative: Middle East, Russian and other similar countries.<br />
• European countries are considered to offer top technology concerning elimination<br />
of cardboard and decrease of use of plastic as a result of high costs in Europe.<br />
They have developed efficient, accurate, high-speed equipment that is price<br />
competitive to many North American products.<br />
• Japan has proven the quality of their products over the years, although they are<br />
generally expensive.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Excellent Excellent Excellent Good/Average<br />
Canada Excellent Excellent Excellent Good<br />
France Excellent Excellent Excellent ?<br />
Germany Excellent Excellent Excellent Good<br />
Italy Excellent Excellent Excellent Average<br />
Japan Excellent Excellent Excellent Average<br />
Switzerland Excellent Excellent<br />
United States Good Excellent Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Average<br />
Canada Good Prices<br />
France Very Expensive<br />
Germany Very Expensive<br />
Italy Average<br />
Japan Very Expensive<br />
Switzerland Very Expensive<br />
United States Good Prices<br />
SMG/Columbia Consulting Group Page 87
7. Purchasing Policies and Financial Arrangements:<br />
The purchase decision is initiated by either a need or project saving. A demand for<br />
funding (DAF) is then presented to the General Manager who approves or rejects the<br />
purchase. If approved, the DAF goes to the owner who in turn approves or rejects<br />
the project. Once approved, it is Engineering’s role to take all required actions to<br />
meet the total cost of the projects, including purchase of equipment, transportation,<br />
installation and start-up tests. A follow-up cost is maintained throughout the entire<br />
project. We buy either directly or through a distributor depending on the equipment.<br />
We do not have the purchasing power of the very large companies to initiate<br />
purchases for 10 or 20 plants.<br />
Krispy Kernels rarely looks for turnkey operations. The company believes it has<br />
enough expertise to succeed in installing and starting-up equipment on its own with<br />
the supplier. This is far less expensive and costly.<br />
8. Purchasing Issues:<br />
Getting an opportunity to see the equipment in normal operation.<br />
9. Trade Show Attendance:<br />
Trade Shows: Pack Expo and PACex.<br />
10. Specific Interests:<br />
Krispy Kernels is interested in gas flush equipment for jar and cans as well as cap<br />
sealers and seamers.<br />
11. Contact Information:<br />
Company Name: Ailments Krispy Kernels Inc.<br />
Contact: Claude Cameron<br />
Position: Plant Engineer<br />
Address: 2620, rue Watt,<br />
Sainte-Foy, Quebec<br />
G1P 3T5<br />
Telephone: 418-658-1515<br />
Fax: 418-657-5971<br />
Email: clacam@KrispyKernels.com<br />
SMG/Columbia Consulting Group Page 88
MCCAIN FOODS LIMITED<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Potato products, frozen<br />
vegetables, ready-to-serve<br />
meals, juices, desserts<br />
Location: Florenceville, New Brunswick<br />
Size (sales): $C5.3 billion (2001)<br />
Purchasing Potential: $C4-5 million over 3 years<br />
Specific Business<br />
Opportunities:<br />
Robotics (palletizers)<br />
McCain Foods is a major international food producer that has more than 18,000<br />
employees worldwide and about 55 production facilities on six continents. It is the<br />
largest french fry maker in the world and claims to produce nearly one-third of the<br />
world’s french fries.<br />
In addition to french fries and other potato products, McCain Foods (Canada)<br />
produces frozen vegetables, juice and juice concentrates, frozen pizza and pizza<br />
snacks, oven-ready dinners and entrees, waffles, specialty meat products and<br />
desserts. <strong>Canadian</strong> operations employ about 3,300 people, has eleven processing<br />
facilities and accounts for a very large proportion of the total frozen food dollar in<br />
Canada.<br />
The National Post Business magazine reported that McCain Foods Ltd.’s total<br />
revenue for 2001 was $C5.3 billion. Revenue was not reported separately for<br />
<strong>Canadian</strong> operations.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
French Fries Form fill and seal bag; Stand up pouches<br />
Granulated potatoes Gas flush pouches<br />
Juice Cans and Tetrapak (tetrapaks are put in trays and<br />
then individual trays are overwrapped<br />
Pizza Flow wrappers and cartoned; Modifies atmosphere<br />
packaging<br />
Desserts Cartons<br />
Cakes Aluminum foil tins and plastic top crimped on with<br />
label<br />
Frozen juices Fiber cans, metal ends, mira-strap in wrapped trays<br />
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3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
The following packaging machinery would be installed in a typical french fry plant.<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Brand Country of Origin<br />
Scales Ishida<br />
Japan<br />
Yamuto<br />
Japan<br />
Baggers Bosch Netherlands/German<br />
Sandiacre United States<br />
Triangle United States<br />
Hayssen United States<br />
Electronic date coders SmartDate United States<br />
Metal detectors Loma<br />
Britain<br />
Barclay Dexter<br />
Britain<br />
Hi Speed United States<br />
Safeline Britain & others<br />
Fortress<br />
Canada<br />
Case packers, flex bags into box BluePrint<br />
United<br />
Dyna-Pak States/Netherlands<br />
United States<br />
Case erectors Dyna-Pak United States<br />
Wexxar Canada, U.S. &<br />
Australia<br />
Case shakers and sealers BluePrint Netherlands<br />
Date coders FoxJet United States<br />
Cartoning machinery<br />
LANGEN<br />
Canada<br />
Carton closers Klick-Klock Britain, U.S. & Canada<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
McCain purchases approximately six bagging machines or lines every year. (As<br />
examples, the company just installed five baggers in the Portage plant and four in<br />
Grand Falls. Last year it installed six lines in France.) The purchasing potential over<br />
the next three years is $C4 to 5 million.<br />
5. Key Factors in Purchase Decisions:<br />
The following factors have been rated as they were provided in the <strong>PMMI</strong> survey<br />
form. However, the respondent emphasized that the importance of the various<br />
factors are always situation specific.<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Previous Experience with the Supplier/Brand 1<br />
Operating Reliability/Accuracy 1<br />
Up-to-date Technology 1 / 2<br />
Potential Operating Cost Savings/Added Value 2<br />
Brand/Supplier Reputation 2<br />
SMG/Columbia Consulting Group Page 90
Experience in Our Industry/Industry Sector 2<br />
Equipment Characteristics & Features (e.g. flexibility,<br />
speed, capacity, unique features, etc.)<br />
2<br />
Price 3*<br />
Service & Technical Support – In General & In<br />
Canada<br />
3**<br />
Availability of Repair Parts 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
Costs of Materials and Maintenance 4<br />
Credit Terms<br />
* McCain emphasized that it does not buy on price.<br />
n/a<br />
** McCain facilities are usually rural so they rely on themselves for service<br />
6. Attitudes Toward Suppliers:<br />
McCain’s attitude toward suppliers is situation and experience specific. In situations<br />
encountered by McCain, they have had positive experience with Japanese,<br />
Netherlands, United States and <strong>Canadian</strong> (specifically Wexxar) suppliers. They did<br />
not identify any negative experiences.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Average Average<br />
Canada Good Good Average Average<br />
France Good Good Average Average<br />
Germany Excellent Good Good Poor<br />
Italy Good Good Average Average<br />
Japan Excellent Excellent Good Average<br />
Sweden Good Good Good Average<br />
United States Excellent Good Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Very Expensive<br />
Canada Good Pricing<br />
France Good Pricing<br />
Germany Excellent Pricing<br />
Italy Average Pricing<br />
Japan Very Expensive<br />
Netherlands Excellent Pricing<br />
Sweden Somewhat Expensive<br />
United States Good Pricing<br />
7. Purchasing Policies and Financial Arrangements:<br />
McCain purchases both through distributors and direct, although large volume<br />
purchases are made direct. Because it has its own engineering staff, it generally<br />
purchases individual pieces of equipment and does not buy turnkey solutions.<br />
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In regard to the packaging machinery purchasing decisions, the Chief Engineer sets<br />
the standards and gets final approval for capital purchases. An ongoing capital<br />
purchasing process is employed. The Company expects an Internal rate of return of<br />
25% or better (although it may be lower for essential replacement equipment.)<br />
8. Purchasing Issues:<br />
In certain areas, have specific problems. These include getting the line up to desired<br />
production speeds, speed of changeover and trying into control systems.<br />
9. Trade Show Attendance:<br />
McCain spreads its attendance around and has different employees attend different<br />
shows. Those attended include Pack Expo, Interpack, the show in Seattle/Portland<br />
and food sector specific shows (e.g. the bakery convention).<br />
10. Specific Interests:<br />
Robotics (Palletizers).<br />
11. Contact Information:<br />
Company Name: McCain Foods Limited<br />
Contact: Larry Derrah<br />
Position: Chief Engineer, Technology<br />
Address: 107 Main Street<br />
Florenceville, New Brunswick<br />
E7L 1B2<br />
Telephone: 506-392-3365<br />
Fax: 506-392-4844<br />
E-mail: ldderrah@mccain.ca<br />
SMG/Columbia Consulting Group Page 92
MCCORMICK CANADA<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Spices, seasonings, dry sauce<br />
mixes<br />
Location: London, Ontario<br />
Size (sales): Not available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Not provided<br />
McCormick Canada is a division of McCormick and Co. of Hunt Valley, Maryland.<br />
The company has been in operation in London, Ontario for approximately 100 years.<br />
2. Main Products Produced and How They Are Packed:<br />
Product<br />
Blended and packaged spices, dry sauce mixes and seasonings<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Average<br />
by Category<br />
Units Origin Age<br />
Labeling machinery 4 U.S., Canada 5-20<br />
Horizontal Form, Fill & Seal Bartelt 7 U.S. 25-40<br />
Filling machinery – dry products; Solbern,<br />
3 U.S. 5-20<br />
All Fill<br />
6 U.S. 5-20<br />
Speedee<br />
4 U.S. 5<br />
Capping, overcapping, lidding, Consolidated 3 U.S. 10-40<br />
sealing machinery;<br />
Kaps-All<br />
3 U.S. 10-20<br />
Premade bag hanging, opening, Paglierani filler 1 Italy 2<br />
weighing, filling and closing/sealing Fischbein heat 4 U.S. 1-5<br />
machinery;<br />
sealers<br />
Phoenix filler 1 Canada 1<br />
Filling machinery – liquid products; 1 U.S. 10<br />
Shrink film and heat sealing<br />
machinery;<br />
4 U.S., Canada 5-30<br />
Inspecting, detecting, and<br />
checkweighting machinery;<br />
Cintex, Loma 10 U.S. 1-10<br />
Palletizing, depalletizing, and pallet<br />
unitizing machinery;<br />
Lantech 1 U.S. 2<br />
Coding, dating, printing, marking, Diagraph,<br />
20 U.S. 1-10<br />
stamping and imprinting machinery; Videojet<br />
Case and tray forming, packing,<br />
unpacking, closing and sealing<br />
machinery;<br />
1 U.S. 5<br />
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4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
McCormick Canada will be upgrading one of its bottling lines in the next 12 months.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Operating Reliability/Accuracy 2<br />
Potential Operating Cost Savings/Added Value 3<br />
Equipment Characteristics & Features (e.g. flexibility, 4<br />
speed, capacity, unique features, etc.)<br />
Price 5<br />
Service & Technical Support – In Canada 5<br />
Up-to-date Technology 6<br />
6. Attitudes Toward Suppliers:<br />
McCormick Canada prefers North American suppliers for their support and service.<br />
The Company is not negative to overseas suppliers, but purchasing offshore would<br />
require something which is otherwise not available in North America (and of<br />
comparable quality and performance)<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Average Average Average Poor<br />
Canada Good Good Good Good<br />
Germany Good Good Good Poor<br />
Italy Average Average Average Poor<br />
United States Good Good Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Excellent Prices<br />
Germany Very Expensive<br />
Italy Somewhat Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
McCormick Canada does not use financing. Terms are generally 50% down, 40% on<br />
acceptance at manufacturer, 10% on acceptance in our facility.<br />
The Company has used both distributors and direct purchase. The Engineering<br />
Department makes the final purchasing decision. It used both purchased individual<br />
SMG/Columbia Consulting Group Page 94
pieces of equipment and turnkey solutions, depending on the magnitude of the<br />
project.<br />
8. Purchasing Issues:<br />
The major problem experienced in sourcing/obtaining its packaging machinery<br />
requirements stems from the fact that standard designs usually require a number of<br />
modifications to accommodate frequent size and product changeovers.<br />
9. Trade Show Attendance:<br />
Trade shows usually attended include PACK EXPO International and PACex<br />
(Toronto).<br />
10. Contact Information:<br />
Company Name: McCormick Canada<br />
Contact: Ainslie McKinnon<br />
Position: Plant Engineer<br />
Address: 316 Rectory Street<br />
PO Box 5788<br />
London, Ontario<br />
N6A 4Z2<br />
Telephone: 519-432-7311<br />
Fax: 519-673-0035<br />
E-mail: Ainslie_McKinnon@mccormick.com<br />
SMG/Columbia Consulting Group Page 95
MIDWEST FOOD PRODUCTS<br />
Industry: Food Products<br />
Sub Industry: Potato products<br />
Location: Carberry, Manitoba<br />
Size (sales): Not Available<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Ink jet coders VFFS equipment<br />
and palletizing equipment<br />
Midwest Food Products is a joint venture of J. R. Simplot Company and Nestle<br />
Canada Inc., and is managed by Nestle S. A. The factory, which has been in<br />
operation since 1961 and is located in Carberry, Manitoba, produces frozen and<br />
dehydrated specialty potato products. The facility is the largest potato processing<br />
factory in Western Canada, which employs approximately 500 people and processes<br />
17,000 truck loads of potatoes annually.<br />
Midwest actively sells its products throughout the <strong>Canadian</strong> and United States<br />
markets, and occasionally other countries. Its largest contracts are with large quick<br />
service restaurant chains.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Frozen Food Service French Fries Bulk vertical form fill and seal bags in a<br />
corrugated case (4-lb to 6-lb sizes).<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Vertical Form, Fill & Seal Machines Eagle TPII 4 United States 10<br />
Eagle Infinity 2 United States 5<br />
Bosch<br />
1 Germany 2<br />
Triangle<br />
2 United States 1<br />
Automatic Case Erectors COP 8 United States 1 to 15<br />
Automatic Case Fillers Dynpak 8 United States 1 to 15<br />
Metal Detectors Loma<br />
5 Britain 1 to 6<br />
Safe Line<br />
2 United States 8<br />
Fortress<br />
1 United States 1<br />
Coding Markem ink jet 6 United States 8<br />
Markem ribbon<br />
coder<br />
7 United States 2<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Midwest Foods will be looking at a palletising system within the next three years and<br />
possibly new VFFS machines.<br />
SMG/Columbia Consulting Group Page 96
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most Important)<br />
Service & Technical Support – In Canada 1<br />
Price 2<br />
Service & Technical Support – In General 3<br />
Up-to-date Technology 4<br />
Equipment Characteristics & Features (e.g. flexibility,<br />
5<br />
speed, capacity, unique features, etc.)<br />
Costs of Materials and Maintenance 6<br />
Operating Reliability/Accuracy 7<br />
Availability of Repair Parts 8<br />
6. Attitudes Toward Suppliers:<br />
Midwest Foods has had positive experiences with USA suppliers. Negative<br />
experiences have been with Germany and Netherlands due to poor service, prices<br />
and availability of parts in Canada.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Average Average Average Good<br />
Germany Average Good Good Poor<br />
United States Good Good Good Excellent<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Germany Somewhat<br />
Expensive<br />
United States Very Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
Midwest Foods purchases its packaging machinery direct from manufacturers.<br />
Purchase decisions are made by Engineering department/Operations while purchase<br />
planning conducted by Engineering. Considerations for purchasing terms include<br />
performance guarantees and on-time deliveries. Thus far, Midwest Foods has only<br />
purchased replacement equipment individually.<br />
8. Purchasing Issues:<br />
Midwest Foods has experienced problems related to availability of service in Canada<br />
and availability of parts.<br />
9. Trade Show Attendance:<br />
No Trade Shows have been attended, but Midwest would consider the Food<br />
Processing <strong>Machinery</strong> Expo.<br />
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10. Specific Interests:<br />
Ink jet coders and palletizing equipment<br />
11. Contact Information:<br />
Company Name: Midwest Food Products, Nestle Food Service<br />
Contact: Trevlyn Armstrong<br />
Position: Shift Manager<br />
Address: P. O. Box 70<br />
Carberry, Manitoba<br />
R0K 0H0<br />
Telephone: 204-834-2136<br />
Fax: 204-834-3400<br />
Email: trevlyn.armstrong@ca.nestle.com<br />
SMG/Columbia Consulting Group Page 98
NESTLE CANADA INC.<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Multiple categories<br />
Location: North York, Ontario<br />
Size (sales): $C1.6 billion (2001)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Not provided<br />
Nestle Canada is a wholly owned subsidiary of the Swiss food conglomerate, Nestle<br />
S. A. It is one of the largest food companies in Canada with approximately 20,000<br />
employees. The Globe and Mail’s <strong>Report</strong> on Business magazine reported that<br />
Nestle Canada’s 2001 sales to be $C1.6 billion.<br />
Nestle Canada operates in a broad range of food categories, including baby foods,<br />
beverages, chocolates, ice creams, prepared meals, milk products and liquid nutrition<br />
products. Its brands are among the best known in Canada and include Nescafe<br />
coffee, Nestea, Carnation, Stauffers prepared meals, Hagen-Dazs, Aero, After Eight,<br />
Coffee Crisp and Kit Kat.<br />
2. Main Products Produced and How They Are Packed:<br />
Not provided.<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
The following listing of packaging machinery covers one of Nestle Canada’s factories<br />
in Ontario.<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Average<br />
by Category<br />
Units Origin Age<br />
Flow Wrapping SIG<br />
1 Swiss 2<br />
Delta<br />
4 USA 4<br />
Autowrappers 2 UK 20<br />
Vertical FFS Triangle<br />
1 USA 5<br />
Sandiacre<br />
1 UK 3<br />
Robotic <strong>Packaging</strong> Otto Haensel 1<br />
System<br />
Germany 12<br />
Top load Cartoning Schubert 1 Germany 1<br />
Taper Sealers for Cartons Various 12 Canada 10 plus<br />
Overwrappers Marden Edwards 4 UK 6<br />
FA<br />
multiple USA Old<br />
Shrink Wrap Various 4 USA 10 plus<br />
Check Weighers Various multiple USA varies<br />
Box Erection Klik lok 8 USA varies<br />
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4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Not provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 2<br />
Equipment Characteristics & Features (e.g. flexibility, 3<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 3<br />
Availability of Repair Parts 4<br />
Speed of Delivery/Delivery Wait Period Depends on<br />
circumstances<br />
Price – generally less important Depends on<br />
circumstances<br />
Experience in Our Industry/Industry Sector We take this for<br />
granted; fewer<br />
suppliers<br />
Costs of Materials and Maintenance It comes down to<br />
availability locally<br />
Credit Terms Not important<br />
6. Attitudes Toward Suppliers:<br />
The attitude toward countries as attractive sources for packaging machinery varies<br />
depending on exchange rates. Nestles Canada generally buys in Euros.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Good Average<br />
Canada Good Good Good Excellent<br />
Denmark Excellent Excellent Excellent Good<br />
France Good Average Good Good<br />
Germany Good Average Average Good<br />
Italy Average Average Average Average<br />
Netherlands Excellent Good Excellent Average<br />
Switzerland Excellent Excellent Excellent Excellent<br />
United States Good Average Average Good<br />
SMG/Columbia Consulting Group Page 100
. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Good Pricing<br />
Denmark Good Pricing<br />
France Average<br />
Germany Average<br />
Italy Average<br />
Netherlands Good pricing<br />
Switzerland Average<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
Nestle Canada buys both direct and through distributors. Direct is more likely if a<br />
discount is offered, although they do respect distribution arrangements if in place.<br />
The company buys both individual pieces of machinery and turnkey situations. For a<br />
packaging line (such as chocolate bars) it may go to turnkey for the whole line but for<br />
replacement pieces they would buy individually.<br />
The purchase decision is made by a combination of engineering acting with plant<br />
personnel. They can call upon North American technical purchasing if assistance is<br />
needed. Because internal financing is used, credit arrangements are not important.<br />
8. Purchasing Issues:<br />
Because the company has ample internal resources, it does not generally have to<br />
undertake extensive searches for specific types of packaging machinery. The use of<br />
internal resources reduces problems. However, over-promising can be a problem.<br />
9. Trade Show Attendance:<br />
Representatives of Nestle Canada attend Interpack, Pack Expo, and PACex as well<br />
as many sector specific shows.<br />
10. Contact Information:<br />
Company Name: Nestle Canada Inc.<br />
Contact: Bob Curgenven<br />
Position: Corporate Engineering Manager<br />
Address: 1500 Birchmont Road<br />
Scarborough, Ontario<br />
M1P 2G5<br />
Telephone: 416-285-2546<br />
Fax: 416-285-2534<br />
E-mail: Bob.curgenven@ca.nestle.com<br />
SMG/Columbia Consulting Group Page 101
OLIVIERI FOODS<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Pasta, sauces and frozen<br />
entrees<br />
Location: Vancouver<br />
Size (sales): Not Available<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
None Identified<br />
Olivieri Foods Limited is a division of Canada Bread Company Limited (which is in<br />
turn is 73.3% owned by Maple Leaf Foods Inc.). Olivieri is a manufacturer of fresh<br />
pasta, sauces and entrees. Originally established in 1957 in Vancouver, B. C., the<br />
company now has two manufacturing facilities – one in Vancouver and the other in<br />
Hamilton, Ontario. The two facilities produce pasta and sauce for Canada and<br />
recently began distribution into the USA as well. It is estimated that 1.5 million<br />
<strong>Canadian</strong> households consume Olivieri product offerings.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Fresh pasta MAP packs<br />
Fresh and frozen sauces Bags/ bags and sleeves<br />
Single serve frozen entrees Pre-formed trays<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Vertical Filling Machines KeyPack 1 United States 7<br />
Horizontal Form, Fill & Seal Multivac 5 Germany 7<br />
Horizontal Cartoner Langen 2 Canada 7<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Olivieri has no current plans packaging machinery acquisition plans at this time.<br />
SMG/Columbia Consulting Group Page 102
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Equipment Characteristics & Features (e.g.<br />
1<br />
flexibility, speed, capacity, unique features, etc.)<br />
Quality/Reliability/Durability 2<br />
Price 3<br />
Service & Technical Support – In Canada 4<br />
Speed of Delivery/Delivery Wait Period 4<br />
Operating Reliability/Accuracy 5<br />
Availability of Repair Parts 6<br />
Costs of Materials and Maintenance 7<br />
Potential Operating Cost Savings/Added Value 8<br />
Experience in Our Industry/Industry Sector 9<br />
Previous Experience with the Supplier/Brand 10<br />
Brand/Supplier Reputation 11<br />
Up-to-date Technology 12<br />
Service & Technical Support – In General 13<br />
Credit Terms 14<br />
6. Attitudes Toward Suppliers:<br />
Olivier has had positive experiences purchasing good equipment from United States<br />
and German suppliers in the past. No negative experiences with countries were<br />
reported.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Germany Excellent Excellent Excellent Good<br />
United States Excellent Excellent Excellent Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Germany Somewhat Expensive<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
Olivieri buys its packaging machinery direct. Purchasing and purchase planning is<br />
done by either Operations Managers or Corporate Engineering. Financing is usually<br />
cash. Typical terms would be 45 after receipt of invoice. Down payment requirements<br />
are not normally an issue. Olivieri pursues both turnkey and individual equipment<br />
solutions, depending on the circumstances of the need.<br />
8. Purchasing Issues:<br />
Finding a central source of data on different companies products.<br />
SMG/Columbia Consulting Group Page 103
9. Trade Show Attendance/Trade Publication Information:<br />
Trade shows: PACK EXPO.<br />
Publications: <strong>Canadian</strong> <strong>Packaging</strong><br />
10. Contact Information:<br />
Company Name: Canada Bread – Olivieri Foods Division<br />
Contact: Tom Cobden<br />
Position: Operations Manager<br />
Address: 1631 Derwent Way<br />
Delta, British Columbia<br />
V3M 6K8<br />
Telephone: 604-525-2278<br />
Fax: 604-525-8207<br />
Email: cobdenTO@CanadaBread.ca<br />
SMG/Columbia Consulting Group Page 104
ROGERS SUGAR<br />
Industry: Food Products<br />
Sub Industry: Sugar<br />
Location: Vancouver<br />
Size (sales): $C163 million (2002)<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Open-mouth type 20/40 kg<br />
bagging equipment<br />
Rogers Sugar is the leading refiner, processor, distributor and marketer of sugar<br />
products in Western Canada. As the sole sugar processor in Western Canada,<br />
Rogers supplies over 90% of the demand for refined sugar in this area. Rogers has<br />
been in the sugar business since 1890. The Company has two sugar processing<br />
facilities, a cane sugar refinery in Vancouver, British Columbia and a sugar beet<br />
processing facility in Taber, Alberta. The Company's sugar products are marketed<br />
primarily under the "Rogers" trade name, and include granulated, icing, cube, yellow<br />
and brown sugars, liquid sugars and speciality sugars and syrups.<br />
Rogers generated revenue of $C163 million in fiscal 2002. If the results of wholly<br />
owned Lantic Sugar Limited are included, combined revenue amounted to $C309<br />
million.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
White sugar Paper bags<br />
Soft sugars Polythene bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of<br />
By Category<br />
Units Origin<br />
Premade bag hanging, opening, weighing, Fawema<br />
1 Germany<br />
filling and closing/sealing machinery;<br />
Bottling line machinery<br />
Date coders<br />
Bonar<br />
1<br />
Filling (dry products) St. Regis<br />
1<br />
Thayer<br />
1<br />
Form/fill/seal machinery – vertical Bosch 3 Germany<br />
Metal detectors Thermo<br />
Ramsey<br />
Palletizing, depalletizing, and pallet unitizing<br />
machinery<br />
Alvey 3<br />
SMG/Columbia Consulting Group Page 105
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Plan to replace valve-pack type with open-mouth type 20/40 kg bagging equipment<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Potential Operating Cost Savings/Added Value 1<br />
Quality/Reliability/Durability 2<br />
Price 3<br />
Service & Technical Support – In Canada 4<br />
Operating Reliability/Accuracy 5<br />
Costs of Materials and Maintenance 6<br />
Previous Experience with the Supplier/Brand 7<br />
Up-to-date Technology 8<br />
Experience in Our Industry/Industry Sector 9<br />
Equipment Characteristics & Features (e.g.<br />
10<br />
flexibility, speed, capacity, unique features, etc.)<br />
Availability of Repair Parts 11<br />
Brand/Supplier Reputation 12<br />
Speed of Delivery/Delivery Wait Period 13<br />
6. Attitudes Toward Suppliers:<br />
Rogers has had positive experiences with the following countries: Germany, United<br />
States, Canada as they have experience operating equipment. There are no<br />
countries that Rogers reports having negative experiences.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Average Average Good Good<br />
Germany Good Good Good Poor<br />
United States Average Average Good Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Average<br />
Germany Expensive<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
All purchases are bought direct and decisions are made by the Vice President,<br />
Operations. Planning is via the Engineering department and all financing comes from<br />
Rogers income. Rogers looks for turnkey solutions for supply and installation, while<br />
separate preparation is required for civil/structural equipment.<br />
SMG/Columbia Consulting Group Page 106
8. Purchasing Issues:<br />
A purchasing issue Rogers may encounter would be the justification of additional<br />
expenditure when existing equipment is perfectly functional.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
NWFPA – Seattle<br />
10. Contact Information:<br />
Company Name: Rogers Sugar<br />
Contact: George Lau<br />
Position: Project Engineer<br />
Address: 123 Rogers Street<br />
Vancouver, BC<br />
V6B 3N2<br />
Telephone: 604-258-4338<br />
Fax: 604-253-1610<br />
Email: glau@rogerssugar.ca<br />
SMG/Columbia Consulting Group Page 107
SAPUTO INC.<br />
Industry: Food Products<br />
Sub Industry: Dairy Products, Cheese, Baked<br />
Goods<br />
Location: Saint-Leonard, Quebec<br />
Size (sales): $C2.2 billion (2003)<br />
Purchasing Potential: Uncertain at this time<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Case packaging and vacuum<br />
packaging<br />
Saputo is the largest dairy processor in Canada and one of the leading cheese<br />
manufacturers in North America. It makes Italian and European-style cheeses for<br />
sale to retail, food service and industrial customers in Canada and the United States<br />
(major brands include Armstrong, Frigo and Stella). Saputo also produces fluid milk,<br />
cultured dairy products and bakery products (Vachon-brand snack cakes).<br />
The Company has 46 plants in North America (17 cheese plants and 14 other plants<br />
in Canada) and 7,000 employees (2,000 in Canada). Saputo’s total revenue in fiscal<br />
2003 was $C3.4 billion ($C2.2 billion in Canada).<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Cheese single serving consumer size (40<br />
g to 40 lb.) Food service sizes:<br />
– variety of packs, Thermoform<br />
Consumer bag<br />
Overwrap<br />
Feta, Cottage, Ricotta Plastic Tubs<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Brand<br />
Estimate<br />
d<br />
No. of<br />
Units<br />
3<br />
3<br />
4<br />
6<br />
4<br />
1<br />
Country of<br />
Origin<br />
SMG/Columbia Consulting Group Page 108<br />
Estimate<br />
d<br />
Average<br />
Age<br />
8 to 10<br />
8 to 10<br />
3 to 8<br />
Vertical form fill and seal Hayssen<br />
United States<br />
Triangle<br />
United States<br />
Horizontal form fill and seal Hayssen<br />
United States<br />
Prime Machine<br />
United States 3<br />
Overwrappers Doboy<br />
United States 5<br />
Rose Forgrov<br />
Britain<br />
8<br />
Palletizer Fanuc 1 Germany 4<br />
Case packer BluePrint<br />
Automation<br />
1 United States 2<br />
Note: The above equipment listing is for a single plant.
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Saputo is constantly upgrading its packaging machinery. It is presently intensively<br />
examining case packaging and vacuum packaging.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Operating Reliability/Accuracy 1<br />
Service & Technical Support – In General 2<br />
Price 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
Brand/Supplier Reputation 5<br />
6. Attitudes Toward Suppliers:<br />
Saputo has no real preference in regard to country of origin of the packaging<br />
machinery it purchases. The specific decision is based on circumstances.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good/Excellent Excellent Average Average<br />
Canada Excellent Excellent Excellent Excellent<br />
Germany Excellent Excellent Excellent Average/Poor<br />
Italy Excellent Excellent Excellent Average/Poor<br />
Japan Excellent Excellent Excellent Excellent<br />
Switzerland Excellent Excellent Excellent Average/Poor<br />
United States Excellent Excellent Excellent Excellent<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Good Pricing<br />
Canada Somewhat Expensive<br />
Germany Very Expensive<br />
Italy Average<br />
Japan Average<br />
Switzerland Average<br />
United States Average<br />
7. Purchasing Policies and Financial Arrangements:<br />
Saputo makes its packaging machinery purchase decisions on a team basis with<br />
input provided by individual project managers. This is built into the annual capital<br />
planning process.<br />
The Company employs a tendering process if there are options available and<br />
attempts to obtain a payment discount. It uses a 10% performance holdback based.<br />
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Saputo attempts to buy direct from the manufacturer as much as possible. It buys<br />
both individual pieces of packaging machinery and turnkey solutions. The route<br />
selected depends on the complexity and whether suppliers are available to do<br />
turnkey.<br />
8. Purchasing Issues:<br />
Saputo does not experience any major problems in sourcing and obtaining its<br />
packaging machinery requirements.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Saputo employees attend PACK EXPO, Food Expo, PACex and dairy Field. They<br />
would like to attend Interpack.<br />
10. Specific Interests:<br />
Case packaging and vacuum packaging.<br />
11. Contact Information:<br />
Company Name: Saputo Inc.<br />
Contact: Raymond Geddes<br />
Position: Project Manager<br />
Address: 6869 Metropolitain East<br />
St.-Leonard, Quebec<br />
H1P 1X8<br />
Telephone: 514-328-3366<br />
Fax: 514-328-3394<br />
E-mail: Raymond.geddes@saputo.com<br />
SMG/Columbia Consulting Group Page 110
SCHNEIDER FOODS<br />
Industry: Foods Products<br />
Sub Industry: Processed meats<br />
Location: Kitchener, Ontario<br />
Size (sales): $C1.06 billion<br />
Purchasing Potential: Not available<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
- Horizontal Form Fill Seal<br />
- Vertical Form Fill Seal<br />
- Tray Sealers with Map/Cap<br />
- Automation with greater flexibility<br />
J. M. Schneider Foods, one of the largest processed meat manufacturers in Canada,<br />
is a wholly owned subsidiary of Smithfield Foods, Inc. (As this report was being<br />
finalized it was announced that Maple Leaf Foods had purchased J. M. Schneider).<br />
The company produces more than 1000 branded and private-label grocery and<br />
processed meat products, and holds the largest market share in Canada in the hot<br />
dog, lunch meat, frozen entree and premium ham categories.<br />
Schneider Foods maintains a work force in excess of 3500 employees in fifteen<br />
manufacturing locations across Canada (not including a number of distribution<br />
facilities and sales offices.) The company’s gross sales in 2002 were $C1.06 billion<br />
and total volume was 518 million pounds.<br />
2. Main Products Produced and How They Are Packed:<br />
Schneider Foods’ main processed meat products include luncheon meats, hams,<br />
sausages, hot dogs, and value-added poultry in both retail and larger food service<br />
formats.<br />
Most products are vacuum packaged, or modified atmosphere packaged. A lesser<br />
amount is sold frozen in a variety of packaging formats.<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Average Age<br />
by Category<br />
Units Origin<br />
Pre-made bag equipment Multivac 1 Germany 5<br />
Lid & tray sealers Ross<br />
1 USA<br />
8<br />
Multivac<br />
2 Germany 2 & 6<br />
Carton forming/tape Belcore 10+ USA 1 to 6<br />
Coding, marking, Print Imaje<br />
10+ France 1 to 7<br />
Bellmark<br />
25+ USA 1 to 10<br />
Markem<br />
6 USA 5 to 10<br />
Conveying & feeding Allegro 10+ Canada 1 to 10<br />
Filling machine – liquid Hinds Bock 2 USA 1 to 2<br />
SMG/Columbia Consulting Group Page 111
Horizontal form, fill & seal Multivac<br />
Curwood<br />
Cryovac<br />
30+<br />
4<br />
4<br />
Germany<br />
USA<br />
Japan<br />
1 to 20<br />
1 to 15<br />
8 to 15<br />
Vertical form, fill & seal Cryovac 1 USA 3 to 7<br />
Inspect, checkweigh Loma 20+ England 1 to 15<br />
Labeling M+R<br />
6 Germany 4 to 6<br />
Accuply<br />
15+ USA 2 to 10<br />
Shrink film machines PFM<br />
6 Italy<br />
1 to 6<br />
Doboy<br />
2 USA 5 to 8<br />
Shanklin<br />
6 USA 1 to 10<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Future packaging equipment acquisitions will likely include more:<br />
- Horizontal form, fill & seal<br />
- Vertical form, fill & seal<br />
- Tray sealers with map/cap<br />
- Automation with greater flexibility<br />
5. Key Factors in Purchase Decisions:<br />
The factors that Schneiders considers in combination is selecting machinery are<br />
function, safety, sanitation, maintainability and cost.<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Operating Reliability/Accuracy 1<br />
Sanitation 1<br />
Safety 1<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 2<br />
Brand/Supplier Reputation 2<br />
Availability of Repair Parts 2<br />
Up-to-date Technology 3<br />
Equipment Characteristics & Features (e.g. flexibility, 3<br />
speed, capacity, unique features, etc.)<br />
Costs of Materials and Maintenance 3<br />
Price 4<br />
Experience in Our Industry/Industry Sector 4<br />
Previous Experience with the Supplier/Brand 4<br />
Speed of Delivery/Delivery Wait Period 4<br />
Credit Terms 5<br />
6. Attitudes Toward Suppliers:<br />
Schneiders holds the most positive attitude toward German and American packaging<br />
machinery suppliers. It has found that they build excellent quality machines and they<br />
SMG/Columbia Consulting Group Page 112
have well-established service networks. Service and function take priority over capital<br />
cost in the purchasing decision.<br />
Schneiders avoids countries that have not invested in supporting after-sale issues.<br />
For example, it has generally been found that Japanese suppliers usually have nice<br />
equipment at the trade shows, however they provide poor service in Northern U.S. or<br />
Canada.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Average Average Average Good<br />
France Average Average Average Average<br />
Germany Excellent Excellent Excellent Good<br />
Italy Good Good Excellent Average<br />
Japan Average Average Good Very Poor<br />
United States Good Good Excellent Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Good Prices<br />
France Average<br />
Germany Somewhat Expensive<br />
Italy Average<br />
Japan Somewhat Expensive<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
Schneiders always prefers to buy equipment directly from the OEM. Normally it<br />
acquires individual pieces of equipment and creates its own production line to suit its<br />
ROI requirements. Schneiders has found turnkey to be reasonably expensive and it<br />
generally takes longer than in-house solutions.<br />
The decision process to purchase a machine to address a specific need consists of a<br />
cross-functional team decision. The decision to purchase a particular make or model<br />
is made by senior engineering staff and production management.<br />
The Company pays cash, normally with 30 – 30 – 30 – 10% terms.<br />
SMG/Columbia Consulting Group Page 113
8. Purchasing Issues:<br />
In regard to main problems experienced sourcing/obtaining required packaging<br />
machinery:<br />
- Delivery times are never soon enough to suit the needs of the Company’s<br />
marketing managers;<br />
- The balance of equipment flexibility vs. the low cost benefits of automation are<br />
always a challenge when designing a packaging line;<br />
- Schneider usually looks for a one-year payback on new equipment.<br />
- The high exchange rate for the U.S. dollar also presents a significant challenge.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Schneiders currently attend the following trade shows:<br />
- <strong>PMMI</strong> PACK EXPO International<br />
- American Meat Institute show in Chicago<br />
- PACex in Toronto<br />
- Interpack in Germany<br />
They would also like to attend the bakery show.<br />
Trade journals normally read include:<br />
- <strong>Canadian</strong> <strong>Packaging</strong><br />
- <strong>Packaging</strong> Digest<br />
- Meat <strong>Packaging</strong> and Technology<br />
- Meat processing<br />
10. Specific Interests:<br />
Areas in which Schneiders is interested in receiving information include:<br />
- Cook-in retail packaging<br />
- Food snack packs that look ‘cool’ and are fun for kids and teens<br />
- Food kits<br />
11. Contact Information:<br />
Company Name: Schneider Foods<br />
Contact: Paul Bartosek<br />
Position: Senior Project Engineer<br />
Address: 321 Courtland Avenue East<br />
Kitchener, Ontario<br />
N2G 3X8<br />
Telephone: 519-741-5000<br />
Fax: 519-749-7411<br />
E-mail: pbartosek@schneiderfoods.ca<br />
SMG/Columbia Consulting Group Page 114
SMUCKER (CANADA) INC.<br />
Industry: Food products<br />
Sub Industry: Jams, jellies, fruit fillings<br />
Location: Ste-Marie, Beauce, Quebec<br />
Size (sales): Wholly owned subsidiary of U.S.<br />
company, sales not reported separately<br />
Purchasing Not provided<br />
Potential:<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Not provided<br />
J. M Smucker (Canada) Inc is part of the international division of The J. M. Smucker<br />
Company (the head office is located in Orrville, Ohio). The Company operates a<br />
single plant in Canada located in Ste-Marie, Beauce, Québec with approximately 150<br />
employees. Smucker is a leading producer of jams and jellies in Canada with a<br />
range of brands, including Smucker’s, Double-Fruit, Good Morning, Grenache and<br />
Map-O-Spread.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Jams & jellies Glass jars, pails, drums & individual portions<br />
Carmel spread Plastic tubs (cylindrical & taper), PET<br />
containers, pails & drums<br />
Fruit filling Pails & drums<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
By Category<br />
Portion Control Line<br />
Horizontal Form, Fill & Seal<br />
HASSIA<br />
Brand No. of<br />
Units<br />
Country of<br />
Origin<br />
SMG/Columbia Consulting Group Page 115<br />
Average<br />
Age<br />
1 Germany Confidential<br />
Case erector Wepackit 1 Canada 12<br />
Case Sealer Wepackit 1 Canada 12<br />
Tray Erector Sprinter 1 USA 20<br />
Case Ink Jet Printer Marsh 1 USA 8<br />
Case Packer Wepackit 1 Canada 12<br />
Palletizer FMC 1 USA 12<br />
Jar Line<br />
Case ink jet Printer Marsh 1 USA 8<br />
Ink jet Printer Imaje 2 France 8<br />
Shrink Film PMI 1 USA 3<br />
Depallettizer Priority One 1 Canada 3<br />
Vision System Emhart Glass 1 USA 0<br />
Filler Elmar 1 USA 22
Pasteurizer I & H 1 USA 7<br />
Labeler (Rondella) Krones 1 Canada 10<br />
Labeler (Starmatic) Krones 1 USA 15<br />
Tray Packer Vantage Pak 1 USA 3<br />
Palletizer Newtec 1 USA 7<br />
Capper White Cap 1 USA 25<br />
Caramel <strong>Packaging</strong> Line<br />
Filler Autoprod 1 Germany 15<br />
Labeler (Canmatic) Krones 1 USA 10<br />
Case Packer Wepackit 1 Canada 10<br />
Filler Anderson 1 USA 20<br />
Ink Jet Printer Imaje 1 France 8<br />
Lip Capper Mecnov 1 Canada 8<br />
Case Erector Wepackit 1 Canada 10<br />
Case Sealer Wepackit 1 Canada 10<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Studying a project to modify the Caramel Spread <strong>Packaging</strong> Line, other projects are<br />
on process side.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Service & Technical Support – In General 2<br />
Up-to-date Technology 2<br />
Previous Experience with the Supplier/Brand 2<br />
Costs of Materials and Maintenance 2<br />
Availability of Repair Parts 2<br />
Service & Technical Support – In Canada 3<br />
Brand/Supplier Reputation 3<br />
Speed of Delivery/Delivery Wait Period 3<br />
Experience in Our Industry/Industry Sector 4<br />
6. Attitudes Toward Suppliers:<br />
Because it has found their packaging machinery to be more reliable and of good<br />
construction, Smucker has positive attitudes towards products from Germany, Italy<br />
and the USA.<br />
Because of poor support, it has less positive attitudes toward packaging machinery<br />
from Asia, South America and Mexico.<br />
SMG/Columbia Consulting Group Page 116
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Excellent Very Poor<br />
Canada Good Good Good Good<br />
France Good Good Good Poor<br />
Germany Excellent Excellent Excellent Average<br />
Italy Excellent Excellent Excellent Average<br />
Japan Average Good Good Very poor<br />
United States Excellent Excellent Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Good Prices<br />
France Somewhat Expensive<br />
Germany Very expensive<br />
Italy Somewhat Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Smuckers buys directly from suppliers using very specific specifications regarding the<br />
desired performance of the equipment. The Company does not utilize supplier<br />
financing.<br />
In regard to the use of purchasing turnkey solutions versus acquiring individual<br />
pieces of machinery, the choice depends on the complexity of the project. The<br />
company structures its contracts to ensure that responsibility for the equipment’s<br />
performance rests with the supplier. For example, if it purchases a conveying system<br />
to supply jars from one machine to another, the conveyor and the controls would be<br />
in the same contract.<br />
8. Purchasing Issues:<br />
The major problem Smucker experiences in its packaging machinery acquisitions is<br />
obtaining the desired performance quickly.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Smuckers attend each PACK EXPO International and are<br />
considering attending PACK EXPO Las Vegas.<br />
10. Specific Interests:<br />
New concepts in packaging.<br />
SMG/Columbia Consulting Group Page 117
11. Contact Information:<br />
Company Name: J. M. Smucker (Canada) Ltd.<br />
Contact: Jacques St-Pierre<br />
Position: Engineering and Maintenance Manager<br />
Address: 883 Notre-Dame Nord<br />
Ste-Marie, Beauce<br />
Quebec<br />
G6E 3B2<br />
Telephone: 418-387-5454<br />
Fax: 418-387-1509<br />
E-mail: jacques.stpierre@jmsmucker.com<br />
SMG/Columbia Consulting Group Page 118
SEAFORTH CREAMERY INC.<br />
Industry: Food Products<br />
Sub Industry: Salad dressings, mayonnaise<br />
and margarine<br />
Location: Oakville, Ontario<br />
Size (sales): Not available<br />
Purchasing Potential: Not provided but some new<br />
capital equipment will be<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
acquired during the next 3 years<br />
Bottling line equipment<br />
Seaforth Creamery is a producer and contract packager of salad dressings,<br />
mayonnaise and margarine under more than 30 private label brands. Based in<br />
Oakville, Ontario, this <strong>Canadian</strong> company operates two facilities producing its unique<br />
dressings and condiments.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Salad dressings, mayonnaise and margarine Various package sizes, bottles and containers<br />
in glass and PET<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
No information provided.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Seaforth will be looking at additional bottling line equipment in the next 3 years.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Service & Technical Support – In General 1<br />
Experience in Our Industry/Industry Sector 1<br />
Equipment Characteristics & Features (e.g.<br />
1<br />
flexibility, speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Potential Operating Cost Savings/Added Value 2<br />
Costs of Materials and Maintenance 2<br />
Availability of Repair Parts 2<br />
Up-to-date Technology 2<br />
Brand/Supplier Reputation 2<br />
SMG/Columbia Consulting Group Page 119
Price 3<br />
Service & Technical Support – In Canada 3<br />
Previous Experience with the Supplier/Brand 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
Credit Terms 4<br />
6. Attitudes Toward Suppliers:<br />
Seaforth reported problems with Italian suppliers based largely on taking August off<br />
for vacation – service/parts support became problematic.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Germany Excellent Excellent Excellent Excellent<br />
Italy Average Average Average Very Poor<br />
b. Perception of Pricing by Country:<br />
Not provided.<br />
7. Purchasing Policies and Financial Arrangements:<br />
Once a need or opportunity is identified, a capital project is documented and<br />
circulated to the senior management group for approval, then is fit into the annual<br />
capital budget. Seaforth also looks for a multi-departmental sign-off for<br />
appropriateness and functionality of the prospective new equipment. The company<br />
typically expects deposit/on delivery/net 30 terms on large equipment and selffinance<br />
the cost. Typically, Seaforth manages its own integration of equipment.<br />
8. Purchasing Issues:<br />
No issues identified.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
PACK EXPO every couple of years<br />
Plant <strong>Canadian</strong> <strong>Packaging</strong><br />
10. Contact Information:<br />
Company Name: Seaforth Creamery Inc.<br />
Contact: Derek Hill<br />
Position: Plant Manager – Seaforth<br />
Address: 151 Main St<br />
Seaforth, ON N0K 1W0<br />
Telephone: 519-527-0610<br />
Fax: 519-527-0200<br />
Email: dhill@seacream.com<br />
SMG/Columbia Consulting Group Page 120
TROPHY FOODS INC.<br />
1. Company Description:<br />
Industry: Food Products<br />
Sub Industry: Snack foods nuts and peanuts<br />
and candies<br />
Location: Mississauga, Ontario<br />
Size (sales): Not Available<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
Automation<br />
Trophy Foods is a thirty-six year old private company that manufacturers and<br />
distributes snack and baking products to retail and foodservice customers across<br />
Canada. The product assortment includes nuts, dried fruits, grains and candies, in<br />
both packaged and bulk formats.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Tray Candy 250 gram to 900 gram sizes<br />
Coated Peanuts 56 gram snack packs to 320 grams<br />
Puffed Snacks 60 gram to 1 pound packs<br />
Coated pop corns 140 gram to 800 gram sizes<br />
Party mix 400 gram to 1 pound sizes<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Vertical Weighing <strong>Packaging</strong><br />
Brand No. of Country of Origin Average<br />
Units<br />
Age<br />
HAYSSEN<br />
YAMOTO<br />
6 U S/Japan 10 – 15<br />
Form Fill and Seal Hayssen 6 United States 10 – 15<br />
Jar Line Cap Sealer Enercon 1 United States 10<br />
Can Cap Fixer Metal Box 2 Britain 12 – 15<br />
Labeler Matter Burt 1 United States 7<br />
Box Maker Blissmatic SWF 1 United States 15<br />
Metal Detector Metal Check 2 Britain 12 – 15<br />
Shrink Pack Sealer Wrap-O-matic 2 Canada 10<br />
Shrink Pack Sealer Shanklin Shrink 2 Canada 10<br />
Shrink Pack Sealer Mackenzie 1 Canada 12<br />
Tray Packing Machine MultiScaletrix 1 Canada 13 - 15<br />
Metal Detector 1 Canada 15<br />
Bag <strong>Packaging</strong> Machine Triangle <strong>Packaging</strong> 1 United States 11 - 13<br />
Box Taping Machine Supertape 3 Netherlands 10 - 12<br />
<strong>Packaging</strong> Machine<br />
WRIGHT<br />
MACHINERY<br />
1 United States 12 - 15<br />
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<strong>Packaging</strong> Machine Rovema 1 Britain 15 - 18<br />
Weighing Scale <strong>Packaging</strong> Paxall Parsons 1 United States 15<br />
Bucket Elevator 1 Canada 15 - 20<br />
Jar Line Hansen <strong>Machinery</strong> 1 Canada 12 – 15<br />
Conveyor<br />
MORRISON<br />
EVERIT<br />
1 Canada 12 – 15<br />
Vibrating Conveyor LMC 1 United States 11<br />
Walnut Salting Commercial Manu 1 Canada 10 – 12<br />
Bucket Elevator Tip Freck 1 Canada 15<br />
Jar Line Cap Fixer The New Resina 1 Canada 15<br />
Jar Filler Houser <strong>Machinery</strong> 1 Canada 12 - 15<br />
Metal Detector Phanthan 2 Canada 15<br />
Coder Dependable 3 Canada 10<br />
Weighing Machine Mix Systems 1 Canada 12<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Not provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Operating Reliability/Accuracy 1<br />
Price 2<br />
Potential Operating Cost Savings/Added Value 2<br />
Up-to-date Technology 2<br />
Previous Experience with the Supplier/Brand 2<br />
Equipment Characteristics & Features (e.g. 2<br />
flexibility, speed, capacity, unique features, etc.)<br />
Speed of Delivery/Delivery Wait Period 2<br />
Costs of Materials and Maintenance 2<br />
Availability of Repair Parts 2<br />
Service & Technical Support – In General 3<br />
Service & Technical Support – In Canada 3<br />
BRAND/SUPPLIER REPUTATION<br />
3<br />
Credit Terms 3<br />
6. Attitudes Toward Suppliers:<br />
Trophy has the most positive attitude towards United States manufacturers because<br />
it has found it easier to get spare parts from them and easier to communicate with<br />
them and it is easier to view new, updated machinery.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Good Good<br />
SMG/Columbia Consulting Group Page 122
Canada Good Good Good Excellent<br />
Germany Good Good Average Good<br />
Italy Average Average Average Average<br />
Japan Excellent Excellent Excellent Good<br />
United States Good Good Good Excellent<br />
SMG/Columbia Consulting Group Page 123
. Perception of Pricing by Country:<br />
Country Price<br />
Britain Good Prices<br />
Canada Excellent Prices<br />
Germany Good Prices<br />
Italy Good Prices<br />
Japan Good Prices<br />
United States Excellent Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Not provided.<br />
8. Purchasing Issues:<br />
None reported.<br />
9. Trade Show Attendance:<br />
Not provided.<br />
10. Specific Interests:<br />
Automation<br />
11. Contact Information:<br />
Company Name: Trophy Foods Inc.<br />
Contact: Ali Musa<br />
Position: Team Lead Planning<br />
Address: 71 Admiral Road<br />
Mississauga, Ontario<br />
L5T 2L1<br />
Telephone: 905-670-8050<br />
Fax: 905-670-4256<br />
E-mail:<br />
SMG/Columbia Consulting Group Page 124
VOORTMAN COOKIES LIMITED<br />
Industry: Food Products<br />
Sub Industry: Baking Products – Cookies<br />
Location: Burlington, Ontario<br />
Size (sales): Private Company; sales figures<br />
not available<br />
Purchasing Potential: Unknown at this time<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
Case packing, Tray loading,<br />
Vertical form fill seal.<br />
Voortman Cookies was started by two brothers in 1951 and the company is still<br />
owned by the Voortman family. Its 250,000 square foot plant located in Burlington,<br />
Ontario is staffed by 400 employees. The Company produces 120 different cookie<br />
styles based on 40 distinct varieties. Production exceeds 30,000 tons of cookies<br />
annually.<br />
2. Main Products Produced and How They Are Packed:<br />
Cookies<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Product <strong>Packaging</strong><br />
- Tray loaded & overwrapped<br />
- Over wrapped without trays (e.g. wafers)<br />
- Bulk pack<br />
- Tubs<br />
- Clamshells<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Average<br />
by Category<br />
Units Origin Age<br />
Horizontal wrapper Doboy<br />
6 USA<br />
7<br />
Fuigi<br />
1 Japan<br />
24<br />
SIG<br />
2 Switzerland 1<br />
Tevopharm<br />
1 Netherlands 10<br />
Tray loading system Demaurex<br />
1 Switzerland 5<br />
Machine Builders 1 USA<br />
8<br />
Tamper evident bander Axon 1 USA 5<br />
Coding – hot stamp Markem 8 UK 8<br />
Coding – ink jet Dalemark<br />
16 USA<br />
8<br />
Domino<br />
1 USA<br />
1<br />
Linear scale WeighPack 1 Canada 9<br />
Checkweigher Hi Speed<br />
2 USA<br />
8<br />
Loma<br />
7 USA<br />
7<br />
Metal detector Lock<br />
1 UK<br />
Loma<br />
12 USA<br />
157<br />
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Labeling machinery Combina<br />
Label Systems<br />
Labeling<br />
Technologies<br />
SMG/Columbia Consulting Group Page 126<br />
2<br />
5<br />
7<br />
Germany<br />
Canada<br />
Canada<br />
Bagger Formost 1 USA 4<br />
Palletizer Mathews<br />
2 Canada 18<br />
Mattcon<br />
1 Canada<br />
1<br />
Shrink wrap Shanklin 1 USA 8<br />
Tape machine 3M 10 USA 10<br />
Feeding system SIG 1 UK 6<br />
Tray loading system Machine Builders 1 USA 8<br />
Cartoner Langen 1 Canada 12<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Acquisition plans include:<br />
• Case packing<br />
• Tray loading<br />
• Vertical form fill seal<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Potential Operating Cost Savings/Added Value 1<br />
Brand/Supplier Reputation 1<br />
Experience in Our Industry/Industry Sector 1<br />
Up-to-date Technology 2<br />
Equipment Characteristics & Features (e.g. flexibility, 2<br />
speed, capacity, unique features, etc.)<br />
Quality/Reliability/Durability 3<br />
Operating Reliability/Accuracy 3<br />
Price 4<br />
Service & Technical Support – In General 4<br />
Previous Experience with the Supplier/Brand 4<br />
Service & Technical Support – In Canada 5<br />
Speed of Delivery/Delivery Wait Period 5<br />
20<br />
8<br />
5
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Excellent Good Average<br />
Canada Average Average Average Average<br />
Germany Good Excellent Good<br />
Netherlands Average Good Average Poor<br />
Switzerland Good Excellent Good Average<br />
United States Average Average Average Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Good Prices<br />
Germany Somewhat Expensive<br />
Netherlands Average Prices<br />
Switzerland Somewhat Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Voortman buys its packaging machinery direct from manufacturers. It usually buys<br />
individual pieces rather than turnkey solutions.<br />
The Company prepares capital budgets one year in advance for large items and buys<br />
on an as-required basis for smaller items. Purchases are self-financed so financing<br />
is not required.<br />
8. Purchasing Issues:<br />
Space constraint is probably the major problem in obtaining required packaging<br />
machinery.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Voortman currently attend the following trade shows:<br />
- <strong>PMMI</strong> Pack Expo in Chicago<br />
- Interpack in Germany<br />
Trade journals normally read include:<br />
- <strong>Canadian</strong> <strong>Packaging</strong><br />
- Food & Drug <strong>Packaging</strong><br />
- <strong>Packaging</strong> World<br />
- <strong>Packaging</strong> Digest<br />
SMG/Columbia Consulting Group Page 127
10. Contact Information:<br />
Company Name: Voortman Cookies Limited<br />
Contact: Andrew Kieft<br />
Position: Design Engineer<br />
Address: 4455 North Service Road<br />
Burlington, Ontario<br />
L7L 4X7<br />
Telephone: 905-335-9500<br />
Fax: 905-332-5499<br />
SMG/Columbia Consulting Group Page 128
WESTON BAKERIES LTD.<br />
Industry: Food Products<br />
Sub Industry: Bread and Bakery Products<br />
Location: Toronto, Ontario<br />
Size (sales): Not available for Weston<br />
Bakeries<br />
Purchasing Potential: During the coming year<br />
packaging machinery purchases<br />
Specific Business<br />
Opportunities:<br />
1. Company Description:<br />
will likely be $C2 million<br />
<strong>Packaging</strong> for Specialty items –<br />
i.e. – Swiss Roll <strong>Packaging</strong>, and<br />
Frozen Breads<br />
Weston Bakeries Limited is part of the Weston Foods food processing operating<br />
segment of George Weston Limited, a broadly based <strong>Canadian</strong> company with<br />
operations in Canada and the United States. In 2002 the Weston Foods segment<br />
attained sales of $C4.8 billion while George Weston Limited had total sales of $C27.4<br />
billion.<br />
In Canada George Weston Ltd. operates 39 Bakeries and 3 Dairy operations. The<br />
Weston Foods segment is a significant participant in the North American baking<br />
industry. It produces a range of bakery products, including breads, dough, rolls,<br />
bagels, waffles, English muffins, doughnuts, cakes, sweet goods and crackers under<br />
both its own brand names and for private label.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Bread Automatically with AMF Baggers into Poly bags<br />
Rolls Automatically with UBE & Foremost Baggers into<br />
Poly bags<br />
Bagels Automatically with UBE & Foremost Baggers into<br />
Poly bags<br />
Sweet Baked Goods Automatically overwrapped<br />
Tortilla’s By Hand Into Poly bags<br />
Dairy Products<br />
SMG/Columbia Consulting Group Page 129
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
The following machinery is installed in the <strong>Canadian</strong> operations:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Origin Average<br />
By Category<br />
Units<br />
Age<br />
Bread, rolls, bagels Foremost, UBE 40+ USA<br />
Case Palletizers Fanuc 2 Japan 2<br />
Bread Baggers AMF 4 USA 15<br />
Bread Baggers AMF 1 USA New<br />
Bag Closures Kwik Lok 60+ USA 1 - 10<br />
Band Sealers APM<br />
Pattern Formers APV 5 USA 10<br />
Pattern Formers Fanuc 4 Japan 1<br />
Flow Wrappers PFM 1 USA 10<br />
Flow Wrappers Shankun 1 USA 8<br />
Flow Wrappers Doboy 1 USA 10<br />
Box Erectors Wexxar 4 Canada 15<br />
Bag Makers O-K- Internx 2 USA 8<br />
Box Erectors Pattyn 1 Belgium 2<br />
Poly Bag Inserters Pattyn 2 Belgium 2<br />
Poly Bag Inserters Pattyn 2 Belgium 15<br />
Centrifugal Bowl Feeder Pattyn 1 Belgium 2<br />
Rotary Bread Packer Pattyn 1 Belgium 2<br />
Decuffers Pattyn 2 Belgium 2<br />
Tapers 3M, Little David 2 USA 2<br />
Stretch Wrapper Wulftec 1 Canada 2<br />
Label Printers Sato 6 USA 2<br />
Print Applicators Universal 6 USA 2<br />
Chip Baggers Woodman 4 USA 3@6,<br />
1@1<br />
Pie Cartoners Langen 3 Canada 15<br />
Tortilla Counter Stackers Arr - Tech 3 USA 8<br />
Ink Jet Coders Video Jet 8 USA 5<br />
Bag Sealers Emplex 6 USA 8<br />
Check Weighers Loma 2 USA 1<br />
Metal Detectors Loma, Safe Line 60+ USA 1 - 10<br />
Lazy Susans 12 Canada 10<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Expect no major changes from current purchasing practices. <strong>Packaging</strong> machinery<br />
products under consideration include packaging for non-core products and<br />
replacement units as well as expansion projects.<br />
SMG/Columbia Consulting Group Page 130
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Service & Technical Support – In General 1<br />
Service & Technical Support – In Canada 1<br />
Up-to-date Technology 1<br />
Brand/Supplier Reputation 1<br />
Previous Experience with the Supplier/Brand 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Availability of Repair Parts 1<br />
Potential Operating Cost Savings/Added Value 2<br />
Speed of Delivery/Delivery Wait Period 2<br />
Costs of Materials and Maintenance 2<br />
Experience in Our Industry/Industry Sector 3<br />
Credit Terms 4<br />
6. Attitudes Toward Suppliers:<br />
Weston Bakeries Ltd. has generally had good experience with European suppliers<br />
and feel these suppliers provide high quality products.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Belgium Good Good Good Average<br />
Canada Excellent Excellent Good Good<br />
Japan Average Average Good Average<br />
Switzerland Excellent Excellent Excellent Good<br />
United States Average Average Average Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Belgium Somewhat Expensive<br />
Canada Good Prices<br />
Japan Somewhat Expensive<br />
Switzerland Very Expensive<br />
United States Average<br />
SMG/Columbia Consulting Group Page 131
7. Purchasing Policies and Financial Arrangements:<br />
Purchasing decisions are made by the Plant Manager and Engineering.<br />
Weston buys its packaging machinery direct from the manufacturer. When sourcing<br />
packaging machinery, Weston generally looks for turnkey situations; in isolated<br />
situations will purchase individually.<br />
The Capital Budget is set by region, based on utilisation rate, reliability, cost<br />
justification and new products. Once the maintenance cost on a piece of equipment<br />
is beyond 30 – 40% annually it would be assessed for replacement.<br />
8. Purchasing Issues:<br />
The major problems experienced relate to specialty items – i.e. – Swiss Roll<br />
<strong>Packaging</strong>, and Frozen Breads. New technology and/or application.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
The packaging machinery industry trade shows normally attended include:<br />
� PACK EXPO Las Vegas & International<br />
� Toronto - PACex<br />
� Düsseldorf. – Interpack<br />
The most frequently read packaging machinery trade publications is “Plant”.<br />
10. Specific Interests:<br />
Specialty items – i.e. – Swiss Roll <strong>Packaging</strong>, and Frozen Breads.<br />
11. Contact Information:<br />
Company Name: Weston Bakeries Ltd.<br />
Contact: Steve Johnston<br />
Position: Director of Manufacturing<br />
Address: 122 Carrier Drive<br />
Etobicoke, Ontario<br />
M9W 5R1<br />
Telephone: 416-996-3528<br />
Fax: 416-674-2805<br />
E-mail: Sjohnston@WestonBakeries.com<br />
SMG/Columbia Consulting Group Page 132
4.0 THE BEVERAGE INDUSTRY<br />
4.1 INDUSTRY OVERVIEW<br />
In 2001, the last year for which complete industry data is available, beverage industry<br />
production reached $C9.5 billion, a 0.07 per cent increase over 2000. Beverage<br />
industry shipments accounted for approximately 1.8 percent of the value of Canada’s<br />
total manufacturing shipments. In 2001, Canada’s beverage manufacturing industry<br />
was comprised of 563 establishments that employed approximately 30,000 people. It<br />
should be noted that, for the purposes of this report, the traditional definition of the<br />
beverage industry has been expanded to include bottled water, juice, and tea and<br />
coffee manufacturers.<br />
Data from the Brewers Association of Canada indicate that per capita consumption of<br />
beer, spirits, and wine was 105.54 litres in 2002, a 1.78 percent increase over 2001.<br />
The per capita consumption calculation is based on the adult population 15 years<br />
and older. Of the 2002 total, per capita beer consumption was 86.06 litres, a 1.27<br />
percent increase over 2001, per capita spirits consumption was 6.51 litres, a 0.4<br />
percent increase over 2001, and per capita wine consumption was 12.97 litres, a<br />
3.35 per cent increase over 2001. The increase in per capita spirits consumption can<br />
be attributed to an increase in the sale of spirit based coolers, which represent 32.5<br />
percent of total spirit sales in Canada.<br />
Almost one-half of <strong>Canadian</strong> beer is brewed in Ontario, slightly more than onequarter<br />
is brewed in Quebec, and almost 20 percent is brewed in the Western<br />
provinces. The most popular packaging format for domestically brewed beer is<br />
bottles. Beer sold in bottles accounted for 68.1 percent of the domestic beer market<br />
in 2002, a 1.73 percent decrease from 2001, and beer sold in cans accounted for<br />
21.1 percent of the market in 2002, an 8.21 percent increase over the prior year.<br />
Beer sold as draught accounted for 10.8 percent of the market in 2002, a 3.57<br />
percent decrease from 2001.<br />
The majority of the distillery industry is located in Ontario where more than 60<br />
percent of spirits are distilled. The majority of Canada’s wine industry is located in<br />
British Columbia and Ontario, as these two provinces produce 98 percent of<br />
Canada’s premium wine volume.<br />
Canada’s alcoholic beverage manufacturers, for the most part, supply the domestic<br />
market, where 82.5 percent of their output is shipped. The remainder is exported.<br />
Almost 45 percent of total alcoholic beverage exports are composed of one<br />
commodity: whiskies. Ninety percent of <strong>Canadian</strong> whisky exports go to the United<br />
States.<br />
The bottled water industry is a small but rapidly growing sub-sector of the beverage<br />
industry as many <strong>Canadian</strong>s drink bottled water on a regular basis. The majority of<br />
the bottling plants are located in the provinces of Quebec, Ontario and British<br />
Columbia. In 2001, according to statistics published in the March/April 2002 issue of<br />
Western Grocer Magazine, per capita consumption of bottled water in Canada was<br />
SMG/Columbia Consulting Group Page 133
34.7 liters, a 25.7 percent increase over 2000. The <strong>Canadian</strong> bottled water industry<br />
now has 77 bottlers producing shipments valued at $C586 million, of which 47.9<br />
percent was exported to the United States in 2002. Canada has now surpassed<br />
France as the largest exporter of bottled water to the U.S., and <strong>Canadian</strong> exports are<br />
expected to double in the next five years.<br />
The <strong>Canadian</strong> soft drink industry primarily serves the domestic market. Statistics<br />
Canada data show that in 2001, 95.1 percent of shipments were for the domestic<br />
market while the remaining 4.9 percent were exported. More than one third of<br />
industry shipments originate in Ontario and one-quarter originate in Quebec. The<br />
remainder is manufactured in the Western provinces while a minor portion comes<br />
from the Maritimes, primarily New Brunswick. Data from Statistics Canada indicate<br />
that per capita consumption of carbonated soft drinks was 113.24 liters in 2001, a<br />
0.43 percent increase over 2000. Data from Retail Sales in <strong>Canadian</strong> Grocery<br />
Stores, 2001, a report AC Nielsen Canada produced for Agriculture and Agri-Food<br />
Canada, indicate that about 23 percent of soft drinks sold are diet drinks and that 77<br />
percent of soft drinks sold are regular drinks. The same study also indicated that<br />
about 52 percent of soft drinks sold are packaged in bottles and that about 48<br />
percent of soft drinks sold are packaged in cans.<br />
Canada’s tea & coffee manufacturers mainly serve the domestic market. Statistics<br />
Canada data show that in 2001, 67.7 percent of industry shipments were for the<br />
domestic market, while the remaining 32.3 percent were exported. The majority of<br />
<strong>Canadian</strong> tea processing takes place in Ontario, Quebec and British Columbia,<br />
although there are many small and medium-sized <strong>Canadian</strong> owned firms located<br />
across the country. Coffee processors are located mainly in Ontario and Quebec,<br />
with small and medium-sized firms located across the country. From 1990 to 1999,<br />
per capita consumption of tea has increased from 0.54 kilograms (tea leaves) to 0.86<br />
kilograms. Data from the Tea Council of Canada indicate that 90 percent of <strong>Canadian</strong><br />
adults drink tea and that they consume some 7 billion cups per year. Per capita<br />
consumption of coffee has increased slightly since 1990 from 4.27 kilograms (beans)<br />
to 4.52 kilograms in 1999. According to the Coffee Association of Canada, adult<br />
<strong>Canadian</strong>s drink over 15 billion cups of coffee per year, making coffee Canada’s<br />
favorite hot beverage. The average coffee drinker in Canada drinks three cups of<br />
coffee each day. Of all coffee consumed in Canada, 74 percent is roast and ground,<br />
20 percent is instant, and 6 percent is specialty. Decaffeinated coffee represents 9<br />
percent of total coffee consumption.<br />
SMG/Columbia Consulting Group Page 134
4.2 KEY PLAYERS<br />
Ten leading <strong>Canadian</strong> beverage manufactures ranked by annual sales revenue are<br />
set out in the table below.<br />
Table 4.1: Ten Leading Beverage Companies in Canada<br />
Company Name 2002 Sales Ownership Soft<br />
(C$ 000s)<br />
Drinks<br />
Molson Inc. $2,102,300 Public<br />
(CDN)<br />
Cott Corp. 1,881,802 Public<br />
(U.S.)<br />
X<br />
Pepsi-Cola<br />
1,465,000 Private X<br />
Canada, Ltd.<br />
(U.S.)<br />
Vincor<br />
376,593 Public<br />
International Ltd.<br />
(CDN)<br />
Van Houtte Inc 317,061 Public<br />
(CDN)<br />
Lassonde<br />
229,091 Public<br />
Industries Inc.<br />
(CDN)<br />
Sleeman<br />
157,053 Public<br />
Breweries Ltd.<br />
(CDN)<br />
Andrés Wines Ltd. 139,008 Public<br />
(CDN)<br />
Corby Distilleries 102,128 Public<br />
Ltd.<br />
(CDN)<br />
Big Rock Brewery 24,909 Public<br />
Ltd.<br />
(CDN)<br />
Tea &<br />
Coffee<br />
Juice Beer Wine Spirits<br />
Sources: National Post FP500-Canada’s Largest Corporations, June 2003; The Globe And Mail, <strong>Report</strong> on<br />
Business-The Top 1000 Companies, July 2003.<br />
4.3 PRODUCTION<br />
Key beverage industry statistics for 2001, the last year for which industry data are<br />
available, are set out in the table below. We note that bottled water industry statistics<br />
are included in NAICS industry code 31211-Soft Drink and Ice Manufacturing.<br />
SMG/Columbia Consulting Group Page 135<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X
Table 4.2: Key Beverage Industry Statistics, 2001<br />
NAICS<br />
Code<br />
Industry Description No. of<br />
Establishments<br />
312 Beverage and Tobacco Product<br />
Manufacturing<br />
No. of<br />
Employees<br />
Value of<br />
Shipments<br />
(C$ 000s)<br />
3121 Beverage Manufacturing<br />
31211 Soft Drink and Ice Manufacturing 174 11,365 $3,127,948<br />
31212 Breweries 130 10,093 3,859,874<br />
31213 Wineries 168 2,471 656,809<br />
31214 Distilleries 18 1,802 935,631<br />
Sub-total 490 25,731 8,580,262<br />
311 Food Manufacturing<br />
31141 Frozen Juice Manufacturing Not available<br />
31142 Fresh Fruit and Vegetable Juice Mfg Not available<br />
31192 Coffee and Tea Manufacturing 73 2,228 $953,871<br />
Sub-total 73 2,228 953,871<br />
Total Beverage 563 27,959 $9,534,133<br />
Source: Statistics Canada CANSIM II Database.<br />
The value of goods of the beverage industry’s own manufacture, for the years 1997<br />
to 2001, are outlined in the table below.<br />
Table 4.3: Value of Beverage Industry Shipments, 1997-2001<br />
Industry Description 1997 1998 1999 2000 2001<br />
(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
Soft Drink and Ice<br />
Manufacturing<br />
$2,752,029 $3,123,741 $3,062,323 $3,020,149 $3,127,948<br />
Breweries 3,379,651 3,431,454 3,959,435 3,940,221 3,859,874<br />
Wineries 413,514 409,182 500,498 656,866 656,809<br />
Distilleries 799,067 969,278 944,414 946,802 935,631<br />
Coffee and Tea<br />
Manufacturing<br />
1,047,055 1,263,140 1,110,472 963,711 953,871<br />
Fruit and Vegetable Juice<br />
Mfg 1<br />
220,800 530,200 363,700 Not Not<br />
available available<br />
Total $8,614,113 $9,728,993 $9,942,841 $9,529,749 $9,536,134<br />
Source: Statistics Canada.<br />
Note: (1) Only partial shipment data are available from Statistics Canada for the Fruit and Vegetable<br />
Juice Manufacturing Industry for the years 1997 to 1999.<br />
Production statistics for some beverage products produced in Canada are presented<br />
in the following table. We note that the most recent production data available is 1999,<br />
and that Statistics Canada is not scheduled to release 2000 and 2001 data until<br />
January 2004.<br />
SMG/Columbia Consulting Group Page 136
Table 4.4: Production Statistics for Some Beverage Products, 1997-1999<br />
Product Description 1997<br />
(C$000s)<br />
Coffee (not decaffeinated)<br />
$473,000<br />
Coffee (decaffeinated)<br />
33,200<br />
Black tea (in packages not exceeding 3 kg) 70,700<br />
Apple juice (reconstituted)<br />
43,500<br />
Fruit juice mixes (not concentrated)<br />
142,900<br />
Carbonated soft drinks (regular)<br />
Not available<br />
Carbonated soft drinks (low calorie)<br />
293,300<br />
Orange fruit drinks (non-carbonated)<br />
15,600<br />
Fruit drinks (other than orange, non-<br />
224,500<br />
carbonated)<br />
21,400<br />
Sparkling wines<br />
284,200<br />
Wines (other than sparkling)<br />
13,800<br />
Gin<br />
Vodka<br />
45,000<br />
Source: Statistics Canada.<br />
4.4 EXPORTS<br />
1998<br />
(C$000s)<br />
$624,400<br />
29,900<br />
71,700<br />
47,900<br />
131,500<br />
1,901,600<br />
359,100<br />
14,900<br />
294,500<br />
21,500<br />
285,100<br />
13,700<br />
52,800<br />
1999<br />
(C$000s)<br />
$565,700<br />
26,400<br />
67,800<br />
52,300<br />
122,900<br />
1,895,600<br />
307,900<br />
13,600<br />
233,800<br />
14,700<br />
335,100<br />
2,700<br />
38,200<br />
The value of Canada’s total beverage exports for the years 1998 to 2002 are set out<br />
in the following table.<br />
Table 4.5: Total Exports of the Beverage Industry, 1998- 2002<br />
Industry 1998 1999 2000 2001 2002<br />
Description (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
Soft Drink and Ice<br />
Mfg<br />
$432,570 $455,983 $377,265 $361,866 $418,302<br />
Breweries 281,865 287,166 335,288 385,946 355,629<br />
Wineries 12,202 40,073 75,486 101,146 107,077<br />
Distilleries 599,193 670,261 639,121 643,241 491,590<br />
Coffee and Tea 308,160 304,838 309,347 308,530 313,576<br />
Fruit and<br />
Vegetable Juices<br />
40,108 57,422 56,827 60,023 62,582<br />
Total Beverage<br />
Exports<br />
$1,674,098 $1,815,743 $1,793,334 $1,860,752 $1,748,756<br />
Source: Statistics Canada.<br />
Canada’s top ten beverage export destinations for 2002 are outlined in the table<br />
below.<br />
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Table 4.6: Top Ten Beverage Export Destinations, 2002<br />
Destination 2002<br />
% of<br />
(C$000s) Total<br />
World (All Countries) $1,748,756 100.0%<br />
United States 1,658,757 94.9%<br />
Japan 26,079 1.5%<br />
United Kingdom 7,426 0.4%<br />
Mexico 6,263 0.4%<br />
Taiwan (Taipei) 5,411 0.3%<br />
France 3,319 0.2%<br />
Germany 3,137 0.2%<br />
Australia 3,108 0.2%<br />
Sweden 3,087 0.2%<br />
Hong Kong 2,264 0.1%<br />
All other countries 29,906 1.7%<br />
Source: Statistics Canada.<br />
SMG/Columbia Consulting Group Page 138
4.5 COMPANY PROFILES<br />
COLUMBIA BREWERY<br />
1. Company Description:<br />
Industry: Beverages<br />
Sub Industry: Beverage Alcohol (Beer)<br />
Location: Creston, British Columbia<br />
SIZE (SALES):<br />
Wholly owned by parent, sales<br />
not reported separately.<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
None<br />
Columbia Brewery is a wholly owned division of the Labatt Brewing Company, one of<br />
Canada’s largest brewing companies. Since 1995, the Labatt Brewing Company has<br />
been part of Belgium-based Interbrew S.A., one of the largest brewing groups in the<br />
world with more than 180 beers available in over 110 countries worldwide. The<br />
Columbia Brewery’s brand portfolio includes Kokanee, Kootenay Black Lager,<br />
Kootenay Mountain Ale, and Kootenay Gold.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids Bottles, cans, and kegs<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of Country of Average<br />
by Category<br />
Units Origin Age<br />
Sasib Electronic Filler Sig Simonazzi 1 Italy 2.5<br />
Bottlewasher Barry Wehmiller 1 USA 15<br />
Pasteurizer Barry Wehmiller 1 USA 18<br />
Labeler Krones 1 Germany 8<br />
Palletizer PAI 1 USA 18<br />
Endload Minnesota 1 USA 14<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
None provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Service & Technical Support – In Canada 1<br />
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Up-to-date Technology 1<br />
Brand/Supplier Reputation 1<br />
Equipment Characteristics & Features (e.g. flexibility,<br />
speed, capacity, unique features, etc.)<br />
1<br />
Operating Reliability/Accuracy 1<br />
Costs of Materials and Maintenance 1<br />
Availability of Repair Parts 1<br />
Price 2<br />
Service & Technical Support – In General 2<br />
Experience in Our Industry/Industry Sector 2<br />
Previous Experience with the Supplier/Brand 2<br />
Speed of Delivery/Delivery Wait Period 2<br />
Credit Terms 2<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Good Good<br />
Germany Excellent Excellent Good Good<br />
Italy Average Average Good Poor<br />
United States Good Good Average Good<br />
b. Perception of Pricing by Country<br />
Country Price<br />
Canada Good Prices<br />
Germany Very Expensive<br />
Italy Good Prices<br />
United States Somewhat<br />
Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
Not provided.<br />
8. Purchasing Issues:<br />
Obtaining accurate equipment history and operational efficiencies are concerns. Most<br />
of the equipment Columbia Brewery acquires is installed as part of turnkey situations.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of the company regularly attend the PACex in Toronto.<br />
SMG/Columbia Consulting Group Page 140
10. Contact Information:<br />
Company Name: Columbia Brewery<br />
Contact: Dennis Kunstmann<br />
Position: Maintenance Planner<br />
Address: 1220 Erickson Street<br />
Creston, British Columbia<br />
V0B 1G0<br />
Telephone: 250-428-1233<br />
Fax: 250-428-9335<br />
E-mail: dennis.kunstmann@labatt.com<br />
SMG/Columbia Consulting Group Page 141
DIAGEO CANADA<br />
1. Company Description:<br />
Industry: Beverage<br />
Sub Industry: Beverage Alcohol (Spirits)<br />
Location: Etobicoke, Ontario<br />
Size (sales): Wholly owned by British parent,<br />
sales not reported separately.<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
None<br />
Diageo is the world’s leading premium beverage alcohol company with a portfolio of<br />
international brands, including Smirnoff Vodka, Seagram VO, J & B, and Crown<br />
Royal.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids Bottles<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
It is against company policy to provide detailed information on their current<br />
compliment of installed packaging machinery.<br />
Current <strong>Machinery</strong> Used by Category<br />
Bottling line machinery<br />
Capping, overcapping, lidding, sealing machinery<br />
Coding, dating, printing, marking, stamping and<br />
imprinting machinery<br />
Filling machinery – liquid products<br />
Inspecting, detecting, and checkweighting machinery<br />
Labeling machinery<br />
Palletizing, depalletizing, and pallet unitizing machinery<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
None provided.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Up-to-date Technology 1<br />
Brand/Supplier Reputation 1<br />
SMG/Columbia Consulting Group Page 142
Experience in Our Industry/Industry Sector 1<br />
Equipment Characteristics & Features (e.g. flexibility,<br />
speed, capacity, unique features, etc.)<br />
1<br />
Speed of Delivery/Delivery Wait Period 1<br />
Operating Reliability/Accuracy 1<br />
Price 2<br />
Previous Experience with the Supplier/Brand 2<br />
Costs of Materials and Maintenance 2<br />
Credit Terms 2<br />
Availability of Repair Parts 2<br />
Service & Technical Support – In General 3<br />
Service & Technical Support – In Canada 3<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Good Average<br />
Canada Average Good Good Average<br />
France Good Good Average Average<br />
Germany Good Excellent Average Average<br />
Italy Average Average Average Average<br />
Japan Average Average Average Average<br />
United States Good Good Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Average Prices<br />
France Somewhat Expensive<br />
Germany Somewhat Expensive<br />
Netherlands Somewhat Expensive<br />
Italy Good Prices<br />
Japan Average Prices<br />
Sweden Somewhat Expensive<br />
Switzerland Somewhat Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Diageo buys direct and turnkey from manufacturers. Complete line installations are<br />
turnkey solutions.<br />
8. Purchasing Issues:<br />
None listed.<br />
SMG/Columbia Consulting Group Page 143
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of the company regularly attend the PACK EXPO International and<br />
the Interpack in Dusseldorf, Germany.<br />
10. Contact Information:<br />
Company Name: Diageo Global Supply<br />
Contact: Kris Surya<br />
Position: Project Engineer<br />
Address: 283 Horner Avenue<br />
Etobicoke, Ontario<br />
M8Z 4Y4<br />
Telephone: 416-626-2000<br />
Fax: 416-252-4570<br />
E-mail: kriss.surya@diageo.com<br />
SMG/Columbia Consulting Group Page 144
HIRAM WALKER & SONS LIMITED<br />
1. Company Description:<br />
Industry: Beverages<br />
Sub Industry: Beverage Alcohol (Spirits)<br />
Location: Windsor, Ontario<br />
Size (sales): Wholly owned by British parent,<br />
sales not reported separately.<br />
Purchasing Potential: Not Provided<br />
Hiram Walker & Sons Limited is a wholly owned division of Allied Domecq PLC.<br />
Founded in 1858, Hiram Walker is known, primarily, for distilling the <strong>Canadian</strong> Club<br />
brand of whiskey. <strong>Canadian</strong> Club is the No. 1 premium <strong>Canadian</strong> whiskey brand<br />
outside of North America, and it is available in over 150 countries worldwide. Hiram<br />
Walker operates two major plants in North America: one in Ontario and one in<br />
Arkansas. The facility in Ontario is responsible for the world-wide production of<br />
<strong>Canadian</strong> Whisky (<strong>Canadian</strong> Club, <strong>Canadian</strong> Club Classic as well as many Corby<br />
brands for export), world-wide bottling of Lemon Hart Rum, as well as all large<br />
volume Corby and Walker domestic spirits for the <strong>Canadian</strong> market.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids Glass & PET bottles ranging in size from 50ml to<br />
1.75litre<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Country of Origin<br />
Bottling line equipment Germany<br />
Capping <strong>Machinery</strong> French<br />
Cartoning Germany<br />
Case Erection Germany<br />
Laser Coding <strong>Machinery</strong> U.S. & Canada<br />
Conveying & Feeding Germany & Canada &<br />
U.S.<br />
Liquid Filling Germany<br />
Inspection Equipment U.S. & Canada<br />
Labeling <strong>Machinery</strong> Germany<br />
Palletize & Depalletize Canada<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
At its Ontario plant, Hiram Walker has an extensive line modernization program<br />
currently underway.<br />
SMG/Columbia Consulting Group Page 145
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Up-to-date Technology 1<br />
Operating Reliability/Accuracy 1<br />
Availability of Repair Parts 1<br />
Integration Service 1<br />
Costs of Materials and Maintenance 1 / 2<br />
Price 2<br />
Potential Operating Cost Savings/Added Value 2<br />
Credit Terms 2<br />
Brand/Supplier Reputation 2<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 3<br />
Experience in Our Industry/Industry Sector 2 / 3<br />
Previous Experience with the Supplier/Brand 2 / 3<br />
Speed of Delivery/Delivery Wait Period 2 / 3<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Britain Good<br />
Canada Average<br />
France Good<br />
Germany Excellent<br />
Italy Good<br />
United States Good<br />
b. Perception of Pricing by Country<br />
Country Price<br />
Britain Average Prices<br />
Canada Average Prices<br />
France Average Prices<br />
Germany Excellent Prices<br />
Italy Good Prices<br />
United States Average Prices<br />
Service<br />
SMG/Columbia Consulting Group Page 146
7. Purchasing Policies and Financial Arrangements:<br />
Hiram Walker prefers to buy directly from manufacturers, but when it is not possible<br />
to buy direct the company buys through local distributors. The company utilizes a<br />
system of progress payments and penalties to ensure supplier and equipment<br />
performance.<br />
The company is moving away from the purchase of single pieces of equipment, and<br />
moving towards the purchase of turnkey installations from organizations that are<br />
system integrators.<br />
8. Purchasing Issues:<br />
The main purchasing issue that concerns Hiram Walker is the extended period of<br />
time it takes to spec, to build, to install, and to fully commission a line. Other<br />
purchasing issues include the lack of flexibility in most sophisticated systems, and<br />
the need for integration services to program and synchronize all of the individual<br />
elements of a system during the commissioning phase of a line installation.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Hiram Walker regularly attend the PACK EXPO International. As<br />
part of their extensive information gathering process, company representatives also<br />
visit equipment manufacturers and sites where the machinery under consideration is<br />
already operating.<br />
The trade publications that are read on a regular basis include <strong>Packaging</strong> Digest and<br />
Beverage Industry News.<br />
10. Contact Information:<br />
Company Name: Hiram Walker & Sons Limited<br />
Contact: Martin Williams<br />
Position: VP, Project Delivery<br />
Address: 2072 Riverside Drive East<br />
Windsor, Ontario<br />
N8Y 4S5<br />
Telephone: 1-800-447-2609<br />
E-mail: martin.williams@adsw.com<br />
SMG/Columbia Consulting Group Page 147
MARK ANTHONY CELLARS LIMITED<br />
1. Company Description:<br />
Industry: Beverages<br />
Sub Industry: Beverage Alcohol (Wine & Spirit Based)<br />
Location: Kelowna, British Columbia<br />
Size (sales): C$350 million (2001 est.)<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
Bottling Line Automation Equipment<br />
Mark Anthony Cellars Limited is a privately held manufacturer of beverage alcohol<br />
products. The company’s brand portfolio includes Mike’s Hard Lemonade and<br />
Mission Hill Family Estate wines. Located in the Okanagan Valley, the Mission Hill<br />
Family Estate winery is the largest in British Columbia, and with 850 acres of<br />
vineyards, it is the second largest in Canada.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids (wine & spirit based) Bottles<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used Brand No. of Country of Origin Average<br />
by Category<br />
Units<br />
Age<br />
Bottling line machinery Assorted 20 United States,<br />
Canada, UK,<br />
Australia, Italy,<br />
German, and<br />
Japan<br />
7<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Continued automation over the next two years.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Service & Technical Support – In General 1<br />
Service & Technical Support – In Canada 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Costs of Materials and Maintenance 1<br />
Availability of Repair Parts 1<br />
Potential Operating Cost Savings/Added Value 2<br />
SMG/Columbia Consulting Group Page 148
Up-to-date Technology 2<br />
Brand/Supplier Reputation 2<br />
Experience in Our Industry/Industry Sector 2<br />
Previous Experience with the Supplier/Brand 3<br />
Speed of Delivery/Delivery Wait Period 4<br />
Credit Terms 5<br />
6. Attitudes Toward Suppliers:<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Average Average Average Average<br />
Canada Average Average Average Average<br />
France Average Average Average Average<br />
Germany Good Excellent Excellent Average<br />
Italy Good Good Good Very Poor<br />
Japan Good Excellent Excellent Average<br />
United States Average Average Average Average<br />
b. Perception of Pricing by Country<br />
Country Price<br />
Britain Average Prices<br />
Canada Average Prices<br />
Germany Somewhat Expensive<br />
Italy Somewhat Expensive<br />
Japan Somewhat Expensive<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements:<br />
Mark Anthony Cellars prefers to buy direct from the manufacturer as much as<br />
possible. The company prefers terms that are 40% upon placing an order, 40% upon<br />
delivery, and 20% retained until Manufacturing Acceptance testing is complete.<br />
8. Purchasing Issues:<br />
Lead times for delivery are a concern. The company generally purchases individual<br />
pieces of equipment.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Mark Anthony do not regularly attend trade shows, but they<br />
regularly read <strong>Canadian</strong> <strong>Packaging</strong>.<br />
SMG/Columbia Consulting Group Page 149
10. Contact Information:<br />
Company Name: Mark Anthony Cellars Limited<br />
Contact: Rick Glab<br />
Position: Operations Manager<br />
Address: 1730 Mission Hill Road<br />
Kelowna, British Columbia<br />
V4T 2E4<br />
Telephone: 250-768-6424<br />
Fax: 250-768-5173<br />
E-mail: rglab@markanthony.com<br />
SMG/Columbia Consulting Group Page 150
MOLSON<br />
1. Company Description:<br />
Industry: Beverages<br />
Sub Industry: Beverage Alcohol (Beer)<br />
Location: Toronto, Ontario<br />
Size (net sales): C$2.515 billion (2003)<br />
Purchasing Potential: Confidential<br />
Molson is one of the world's largest brewers with operations in Canada, Brazil, and<br />
the United States. Founded in 1786, Molson is North America's oldest beer brand. Its<br />
brand portfolio includes Molson <strong>Canadian</strong>, Molson Export, Molson Dry, Rickard's as<br />
well as the Brazilian Kaiser and Bavaria brands.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids Bottles, cans, and kegs<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Against company policy to divulge confidential information.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Against company policy to divulge confidential information.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Operating Reliability/Accuracy 1<br />
Costs of Materials and Maintenance 2<br />
Availability of Repair Parts 2<br />
Price 2<br />
Up-to-date Technology 2<br />
Experience in Our Industry/Industry Sector 2<br />
Previous Experience with the Supplier/Brand 2<br />
Service & Technical Support – In General 3<br />
Service & Technical Support – In Canada 3<br />
Brand/Supplier Reputation 4<br />
Speed of Delivery/Delivery Wait Period 4<br />
Credit Terms 5<br />
SMG/Columbia Consulting Group Page 151
6. Attitudes Toward Suppliers:<br />
German and Italian equipment suppliers are viewed positively. German equipment is<br />
known for its durability and precision. Italian equipment is known for being well built<br />
and having high speed.<br />
As a general impression, American equipment suppliers are viewed less positively<br />
because their equipment is expensive and not on the forefront of technology.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Good Good Good Excellent<br />
Germany Good Excellent Excellent Poor<br />
Italy Good Good Good Poor<br />
United States Poor Average Poor Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Canada Good Prices<br />
Germany Average<br />
Italy Average<br />
United States Somewhat Expensive<br />
7. Purchasing Policies and Financial Arrangements<br />
Molson requires performance guarantees, especially for throughput and quality, from<br />
its equipment suppliers, and it utilizes a system of holdbacks to ensure supplier and<br />
equipment performance.<br />
8. Purchasing Issues<br />
Depending upon the size of the project, Molson purchases both turnkey solutions and<br />
individual pieces of machinery. For example, big projects, such as a line renovation,<br />
are turnkey projects whereas small projects or upgrades generally involve the<br />
purchase of individual pieces of machinery.<br />
In addition, the lack of commercially available equipment to handle return glass and<br />
to conduct specialized inspections has forced Molson to have these types of<br />
equipment custom built.<br />
SMG/Columbia Consulting Group Page 152
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Molson regularly attend the PACK EXPO International and<br />
PACex International in Toronto.<br />
The trade publications that are read on a regular basis include <strong>Packaging</strong> Strategies,<br />
<strong>Packaging</strong> Digest, <strong>Canadian</strong> <strong>Packaging</strong>, Engineering, and Process Controls and<br />
Instrumentation.<br />
10. Contact Information<br />
Company Name: Molson Inc.<br />
Contact: Dan Thiemann<br />
Position: Director of <strong>Packaging</strong><br />
Address: 33 Carlingview Drive<br />
Etobicoke, ON<br />
M5A 2X4<br />
Telephone: 416-679-7552<br />
Fax: 416-798-8393<br />
E-mail: Dan.Thiemann@Molson.com<br />
SMG/Columbia Consulting Group Page 153
MOTHER PARKERS TEA & COFFEE LTD<br />
Industry: Beverages<br />
Sub Industry: Tea & Coffee<br />
Location: Ajax, Ontario<br />
Size (sales): Over $C200 million<br />
Purchasing Potential: Not provided<br />
Specific Business<br />
Opportunities:<br />
Tea bagging machinery<br />
1. Company Description:<br />
Founded in 1912, Mother Parker’s Tea & Coffee, Inc. is one of North America's<br />
largest family-owned tea, coffee, and instant coffee manufacturers. The company<br />
supplies both private label and branded tea and coffee products to distributors,<br />
retailers, and food service organizations, including many of North America’s leading<br />
retail grocers, office coffee and vending distributors, restaurants, airlines,<br />
convenience stores, fast food establishments, and doughnut chains. The company is<br />
the largest supplier of private brand tea and coffee in Canada as well as a private<br />
brand supplier to over 30 major U.S. grocery chains. The company’s range of<br />
products includes popular formats of regular ground and whole bean; flavored and<br />
gourmet coffee; regular and flavored instant coffee; hot and cold cappuccino-style<br />
beverages; regular, flavored specialty and herbal teas. The company has operations<br />
in North America, including Mississauga and Ajax Ontario; Montreal, Quebec,<br />
Palisades Park, New Jersey, and Fort Worth, Texas.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Tea Tea bags<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
Brand No. of<br />
by Category<br />
Units<br />
Tea bagging machines IMA<br />
16<br />
Bartell<br />
2<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Country of Origin<br />
Italy<br />
U.S.<br />
Mother Parker’s is planning to purchase IMA tea bagging machines in the near<br />
future. Incorporating new technology, the IMA machines are high-speed machines<br />
that can produce some new tea bag formats.<br />
SMG/Columbia Consulting Group Page 154
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Operating Reliability/Accuracy 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Potential Operating Cost Savings/Added Value 2<br />
Service & Technical Support – In Canada 2<br />
Up-to-date Technology 2<br />
Brand/Supplier Reputation 2<br />
Previous Experience with the Supplier/Brand 2<br />
Speed of Delivery/Delivery Wait Period 2<br />
Experience in Our Industry/Industry Sector 3<br />
Service & Technical Support – In General 3<br />
Costs of Materials and Maintenance 3<br />
Availability of Repair Parts 3<br />
Credit Terms 4<br />
6. Attitudes Toward Suppliers:<br />
German and Italian equipment suppliers are viewed positively whereas British<br />
equipment suppliers are viewed less positively.<br />
a. Perception of <strong>Machinery</strong> by Country<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Average Poor Average Average<br />
Canada Good Good Good Good<br />
Germany Good Good Good Average<br />
Italy Good Good Good Average<br />
United States Good Good Good Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Average Prices<br />
Canada Good Prices<br />
Germany Somewhat Expensive<br />
Italy Very Expensive<br />
United States Average Prices<br />
SMG/Columbia Consulting Group Page 155
7. Purchasing Policies and Financial Arrangements:<br />
Historically, Mother Parker’s purchased individual pieces of equipment but recently<br />
they have been moving towards purchasing turnkey solutions. Purchases are<br />
generally made through local distributors.<br />
8. Purchasing Issues:<br />
Machines need to be flexible to accommodate various product formats.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Mother Parker’s regularly attend the Pack Expo in Chicago and<br />
the PACex International in Toronto.<br />
The trade publications that are read include Powder and Bulk Engineering, Food in<br />
Canada, and Food Engineering.<br />
10. Contact Information:<br />
Company Name: Mother Parkers Tea & Coffee Ltd<br />
Contact: Bruce Smith<br />
Position: Engineering and Maintenance Manager<br />
Address: 144 Mills Road<br />
Ajax, Ontario<br />
L4A 4S5<br />
Telephone: 905-683-5080<br />
Fax: 905-683-5087<br />
E-mail: bsmith@mother-parkers.com<br />
SMG/Columbia Consulting Group Page 156
SUN-RYPE PRODUCTS LIMITED<br />
1. Company Description:<br />
Industry: Beverages (and Food)<br />
Sub Industry: Fruit Juices (and Fruit Snacks)<br />
Location: Kelowna, British Columbia<br />
Size (sales): C$104 million<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
None<br />
Sun-Rype Products Limited is a beverage and food manufacturing company that<br />
employs approximately 400 people. The company is Western Canada's largest<br />
manufacturer and marketer of juice-based beverages and all-natural fruit snacks. The<br />
company manufactures a wide variety of products including Sun-Rype’s flagship Blue<br />
Label Apple Juice, fruit juice blends, Fruit to Go 100% fruit snacks, Energy to Go<br />
100% fruit energy bars, Fruit & Veggie bars, and Sun-Rype Organic fruit snacks. The<br />
company’s beverage products are sold primarily in Western Canada whereas its food<br />
products are sold throughout Canada.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Aseptically packed pure fruit juices Tetra-boxes, cans, glass bottles, and plastic<br />
jugs<br />
Dried fruit snack bars Flow wrapped<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used By Brand No. of Country of Average<br />
Category<br />
Units Origin Age<br />
Form/fill/seal machinery – vertical Tetra-Pak 5 Sweden 2<br />
Case and tray forming, packing, Tetra-Pak 5 Sweden 2<br />
unpacking, closing and sealing WePackit 1 Canada
Conveying, feeding, orienting,<br />
placing and related machinery<br />
Form/fill/seal and wrapping<br />
machinery – horizontal;<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
Mathews 3 USA 8<br />
Gln-Produkter 4 Sweden 2<br />
SIG<br />
3 Switzerland
. Perception of Pricing by Country:<br />
Country Price<br />
Canada Average Prices<br />
Germany Somewhat Expensive<br />
Italy Average Prices<br />
Sweden Somewhat Expensive<br />
Switzerland Somewhat Expensive<br />
United States Average Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Sun-Rype purchases equipment both directly and through <strong>Canadian</strong> Agents or<br />
distributors depending on the arrangements of the supplying company. Capital<br />
budgets are developed for each calendar year. Recommendations on equipment<br />
purchases are made by the Engineering Services and Production Departments, and<br />
are approved by senior management. Credit terms are often 30/30/30/10 depending<br />
on negotiated terms of the contract.<br />
8. Purchasing Issues:<br />
Customs and transportation are purchasing issues of concern. Sun-Rype looks for<br />
turnkey situations where possible when it sources entire or large sections of<br />
production lines.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of the company regularly attend PACK EXPO International,<br />
WestPack, and Anuga FoodTec. The trade journals that they regularly read include<br />
<strong>Canadian</strong> <strong>Packaging</strong>, <strong>Packaging</strong> Digest, <strong>Packaging</strong> World, Beverage World, and<br />
Manufacturing.<br />
10. Contact Information:<br />
Company Name: Sun-Rype Products Limited<br />
Contact: Robert Dick<br />
Position: VP of Manufacturing<br />
Address: 1165 Ethel Street<br />
Kelowna, British Columbia<br />
V1Y 2W4<br />
Telephone: 250-860-7973<br />
Fax: 250-762-3611<br />
E-mail: bdick@sunrype.com<br />
SMG/Columbia Consulting Group Page 159
5.0 THE PHARMACEUTICAL AND PERSONAL CARE INDUSTRY<br />
5.1 INDUSTRY OVERVIEW<br />
In Canada, there is a great deal of overlap between the pharmaceutical products<br />
market and the personal care products market in that many companies operate in<br />
both segments simultaneously. The pharmaceutical and personal care products<br />
markets are dominated by leading multinational firms, which means that many of the<br />
manufacturers operating in Canada are wholly owned divisions of foreign<br />
multinational firms. Almost two-thirds of the pharmaceutical drugs sold in Canada are<br />
imported. In 2002, $C 8.010 billion dollars of prescription and non-prescription drugs<br />
were imported into Canada.<br />
The <strong>Canadian</strong> pharmaceutical manufacturing industry shipped goods of its own<br />
manufacture valued at $C6.793 billion in 2001. The industry is a high growth sector<br />
of the economy, as the value of its manufacturing shipments grew 24.6 per cent<br />
between 2000 and 2001. In 2001, the value of the industry's shipments accounted for<br />
approximately 1.2 percent of the value of Canada's total manufacturing shipments.<br />
Statistics Canada data for 2001, the last year for which complete industry data are<br />
available, indicate that the industry consisted of 257 establishments that employed<br />
25,013 people.<br />
The <strong>Canadian</strong> pharmaceutical industry comprises research dependent brand name<br />
drug manufacturers, which are largely foreign-owned multinationals, <strong>Canadian</strong>owned<br />
bio-pharmaceutical companies, and <strong>Canadian</strong> and foreign-owned generic<br />
drug manufacturers. In Canada, the large pharmaceutical companies are clustered in<br />
the Montreal and Toronto metropolitan areas, as are the majority of contract research<br />
and clinical trials organizations. In particular, Toronto is home to more than half of<br />
Canada’s brand name pharmaceutical manufacturers, and 80 percent of the<br />
country’s generic drug manufacturers.<br />
According to the Patented Medicine Prices Review Board, sales of human use<br />
pharmaceuticals, both prescription and over-the-counter, by all manufacturers in<br />
Canada totaled $C13.1 billion in 2002, a 13.9 percent increase over 2001 sales. The<br />
2002 total includes domestic sales and exports as well as the sale of imported<br />
products. Of the $C13.1 billion, patented pharmaceutical sales accounted for $C8.8<br />
billion and non-patented pharmaceutical sales totaled $C4.3 billion. Of the $C4.3<br />
billion non-patented pharmaceutical sales, non-patented brand name pharmaceutical<br />
sales accounted for $C2.9 billion and generic pharmaceutical sales accounted for<br />
$C1.4 billion.<br />
According to the <strong>Canadian</strong> Institute for Health Information, total private and public<br />
spending at the retail level on prescription and non-prescription drugs reached<br />
$C18.1 billion in 2002. The non-prescription drug category is composed of over-thecounter<br />
drugs and other personal health supplies. Prescription drug spending<br />
reached $C14.6 billion in 2002, which represented 80.3 percent of total private and<br />
public drug expenditures. Non-prescription drug spending reached $C3.6 billion in<br />
2002, which represented 19.7 percent of total private and public drug expenditures.<br />
SMG/Columbia Consulting Group Page 160
According to IMS Health Canada data, 335 million prescriptions were filled in 2002, a<br />
7.2 percent increase over 2001. In Canada, generic pharmaceuticals were used to fill<br />
40.3 percent of all retail prescriptions in 2002. At the provincial level in 2002, the<br />
generic share of retail prescriptions filled ranged from a low of 35.7 percent in<br />
Quebec to a high of 46.1 percent in Saskatchewan. Information provided by the<br />
<strong>Canadian</strong> Generic Pharmaceutical Association indicates that the drugs produced by<br />
Apotex and Novopharm, two generic drug manufacturers, filled 24.9 percent of all<br />
retail prescriptions in 2002.<br />
Canada provides patent protection for 20 years for innovative products such as<br />
brand-name pharmaceuticals, although a brand-name drug is often on the market for<br />
less than 10 years. Once a brand-name drug no longer enjoys patent protection,<br />
generic drug manufacturers can develop and market their versions of the brandname<br />
product. In Canada, the use of generic drugs to fill prescriptions is driven by<br />
changes that have occurred in provincial and private sector drug programs, changes<br />
which have dictated the use of generic drugs as one method of constraining rising<br />
drug program costs.<br />
In 2001, the last year for which complete industry statistics are available, the<br />
personal care products industry shipped goods of their own manufacture valued at<br />
$C3.343 billion, which is a one per cent decrease over 2000. The industry’s<br />
shipments represent 0.6 percent of the total value of Canada’s manufacturing<br />
shipments in 2001. Statistics Canada data for 2001 indicate that the industry was<br />
composed of 403 establishments and that they employed 13,588 people. Two-thirds<br />
of the personal care products sold in Canada are imported. In 2002, $C3.204 billion<br />
dollars of personal care products were imported into Canada. Of the $C3.204 billion<br />
imported, $C1.643 billion were soaps and tooth pastes and other allied products and<br />
$C1.561 billion were bath oils, deodorants, shaving preparations, cosmetics, and<br />
perfumes.<br />
5.2 KEY PLAYERS<br />
Ten leading <strong>Canadian</strong> pharmaceutical companies, which are ranked by annual sales<br />
revenue, are presented in the following table.<br />
SMG/Columbia Consulting Group Page 161
Table 5.1: Ten Leading Pharmaceutical Companies in Canada<br />
Company Name 2002 Sales<br />
(C$ 000s)<br />
Ownership<br />
Pfizer Canada Inc. $1,793,000 Private (U.S.)<br />
Bayer Inc. 1,547,306 Private (U.S. &<br />
Germany)<br />
Biovail Corp. 1,237,199 Public (CDN)<br />
GlaxoSmithKline Inc. 1,185,551 Private (UK)<br />
Merck Frosst Canada &<br />
Co.<br />
985,264 Private (U.S.)<br />
AstraZeneca Canada<br />
Inc.<br />
893,000 Private (Netherlands)<br />
Abbott Laboratories Ltd. 803,840 Private (U.S.)<br />
Apotex Inc. 650,000 Private (CDN)<br />
Aventis Pharma Inc. 495,363 Private (France)<br />
Patheon Inc. 418,129 Public (CDN)<br />
Sources: National Post FP500-Canada’s Largest Corporations, June 2003; The Globe and<br />
Mail, <strong>Report</strong> on Business-The Top 1000 Companies, July 2003.<br />
Ten leading personal care companies operating in Canada, and the main product<br />
categories in which they produce packaged goods, are outlined in the table below.<br />
Table 5.2: Ten Leading Personal Care Companies Operating in Canada<br />
Company Name Ownership Cosmetics & Soaps &<br />
Toiletries Detergents<br />
Alberto-Culver Canada Inc. Private (U.S.) X<br />
Avon Canada Inc. Private (U.S.) X<br />
Colgate-Palmolive Canada<br />
Inc.<br />
Private (U.S.) X X<br />
Del Laboratories (Canada)<br />
Inc.<br />
Private (U.S.) X<br />
Estée Lauder Cosmetics<br />
Ltd.<br />
Private (U.S.) X<br />
L’Oréal Canada Inc. Private<br />
(France)<br />
X<br />
Johnson & Johnson<br />
Canada<br />
Private (U.S.) X<br />
SC Johnson Canada Private (U.S.) X X<br />
Procter & Gamble Canada Private (U.S.) X X<br />
Shaklee Canada Inc. Private (Japan) X X<br />
Source: Consultants’ calculation.<br />
5.3 PRODUCTION<br />
Key pharmaceutical and personal care industry statistics for 2001, the last year for<br />
which complete industry data are available, are set out in the table below.<br />
SMG/Columbia Consulting Group Page 162
Table 5.3: Key Pharmaceutical and Personal Care Industry Statistics, 2001<br />
NAICS<br />
Code<br />
Industry Description No. of<br />
Establishments<br />
325 Chemical Manufacturing<br />
No. of<br />
Employees<br />
Value of<br />
Shipments<br />
(C$ 000s)<br />
3254 Pharmaceutical & Medicine Mfg 257 25,013 $6,793,000<br />
32561 Soap and Cleaning Compound<br />
Mfg<br />
235 6,640 2,113,414<br />
32562 Toilet Preparation Mfg 168 6,948 1,229,171<br />
Subtotal Soap and Toilet Mfg 403 13,588 3,342,585<br />
Total Pharmaceutical, Soap &<br />
Toilet Mfg<br />
Source: Statistics Canada CANSIM II Database.<br />
660 38,601 $10,135,585<br />
The value of the pharmaceutical and personal care manufacturing industry’s<br />
shipments of goods of their own manufacture, for the years between 1998 and 2001,<br />
are presented in the table below.<br />
Table 5.4: Value of Pharmaceutical and Personal Care Industry Shipments,<br />
1998-2001<br />
NAICS Industry Description 1998<br />
Code<br />
(C$ 000s)<br />
325 Chemical<br />
Manufacturing<br />
3254 Pharmaceutical &<br />
Medicine Mfg<br />
1999<br />
(C$ 000s)<br />
2000<br />
(C$ 000s)<br />
2001<br />
(C$ 000s)<br />
$4,774,000 $4,931,000 $5,450,000 $6,793,000<br />
32561 Soap and Cleaning<br />
Compound Mfg<br />
1,895,000 2,026,000 2,226,000 2,113,000<br />
32562 Toilet Preparation Mfg 1,106,000 1,073,000 1,150,000 1,229,000<br />
Subtotal Soap and<br />
Toilet Mfg<br />
3,001,000 3,099,000 3,376,000 3,342,000<br />
Total Pharmaceutical,<br />
Soap & Toilet Mfg<br />
Source: Statistics Canada.<br />
$7,775,000 $8,030,00 $8,826,00 $10,135,000<br />
Production statistics for some pharmaceutical and personal care products produced<br />
in Canada are presented in the table on the following page. The most recent<br />
production data available is 1999 but Statistics Canada is not scheduled to release<br />
2000 and 2001 data until January 2004.<br />
SMG/Columbia Consulting Group Page 163
Table 5.5: Production Statistics for Some Pharmaceutical and Personal Care<br />
Products, 1997-1999<br />
Product Description<br />
Pharmaceuticals<br />
1997<br />
(C$000s)<br />
Antibiotics (in measured dosage)<br />
$72,000<br />
Antidepressants and tranquilizers<br />
92,800<br />
Antihypertensive agents<br />
377,900<br />
Dermatological preparations (in measured<br />
dosage)<br />
Personal Care Products<br />
Lipstick<br />
61,400<br />
Eye shadow<br />
$70,800<br />
Mascara<br />
23,000<br />
Sunscreen preparations<br />
13,000<br />
Cleansing creams and lotions<br />
40,200<br />
Moisturizing creams and lotions<br />
45,500<br />
All purpose creams and lotions<br />
49,100<br />
Shampoos<br />
31,500<br />
Hair lacquers (hair sprays)<br />
97,000<br />
Hair coloring<br />
24,500<br />
Cream rinse and conditioners<br />
25,400<br />
Styling gels and mousses<br />
38,700<br />
Room deodorizers<br />
23,900<br />
Washing & cleaning preparations, packaged for 73,600<br />
retail sale<br />
78,800<br />
Baby diapers<br />
240,400<br />
Source: Statistics Canada.<br />
5.4 EXPORTS<br />
1998<br />
(C$000s)<br />
$66,900<br />
94,800<br />
463,600<br />
86,900<br />
$61,600<br />
20,900<br />
28,400<br />
15,000<br />
34,800<br />
51,100<br />
26,400<br />
97,300<br />
22,100<br />
24,200<br />
34,000<br />
22,100<br />
54,300<br />
54,900<br />
212,000<br />
1999<br />
(C$000s)<br />
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$92,600<br />
124,400<br />
368,900<br />
110,300<br />
Confidential<br />
Confidential<br />
Confidential<br />
31,100<br />
48,500<br />
76,100<br />
42,300<br />
103,100<br />
28,800<br />
Confidential<br />
Confidential<br />
25,500<br />
59,100<br />
Confidential<br />
Confidential<br />
The value of Canada’s total exports of pharmaceutical and personal care products for<br />
the years 1998 to 2002 are set out in the table below.<br />
Table 5.6: Total Exports of the Pharmaceutical and Personal Care Products<br />
Industry, 1998- 2002<br />
Industry Description 1998 1999 2000 2001 2002<br />
(C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s) (C$ 000s)<br />
Pharmaceutical & Medicine Mfg $1,562,000 $1,681,000 $1,853,000 $2,307,000 $2,551,000<br />
Soap and Cleaning Compound<br />
Mfg.<br />
$530,264 $570,840 $554,024 $639,864 $707,654<br />
Toilet Preparation Mfg. 580,904 617,157 741,810 890,084 994,193<br />
Subtotal Soap & Toilet Mfg $1,111,168 $1,187,997 $1,295,834 $1,529,948 $1,701,847<br />
Total Exports $2,675,166 $2,870,996 $3,150,834 $3,838,949 $4,254,849<br />
Source: Statistics Canada.<br />
Canada’s top ten pharmaceutical product export destinations for 2002 are outlined in<br />
the following table.
Table 5.7: Top Ten Pharmaceutical Export Destinations, 2002<br />
Destination 2002<br />
% of<br />
(C$000s) Total<br />
World (All Countries) $2,551,482 100.0%<br />
United States 2,071,109 81.2%<br />
Ireland 47,013 1.8%<br />
Netherlands 34,433 1.3%<br />
Italy 29,986 1.2%<br />
Belgium 29,056 1.1%<br />
JAPAN<br />
27,180 1.1%<br />
Germany 24,883 1.0%<br />
United Kingdom 20,669 0.8%<br />
Denmark 17,926 0.7%<br />
Singapore 17,145 0.7%<br />
All other countries 232,083 9.1%<br />
Source: Statistics Canada.<br />
Canada’s top ten personal care product export destinations for 2002 are outlined in<br />
the following table.<br />
Table 5.8: Top Ten Personal Care Product Export Destinations, 2002<br />
Destination 2002<br />
% of<br />
(C$000s) Total<br />
World (All Countries) $1,701,847 100.0%<br />
United States 1,514,048 89.0%<br />
Japan 31,975 1.9%<br />
France 20,939 1.2%<br />
United Kingdom 18,224 1.1%<br />
Belgium 15,507 0.9%<br />
TAIWAN (TAIPEI)<br />
15,446 0.9%<br />
Hong Kong 14,946 0.9%<br />
Portugal 7,037 0.4%<br />
Australia 4,638 0.3%<br />
Korea, South 4,602 0.3%<br />
All other countries 54,484 3.2%<br />
Source: Statistics Canada.<br />
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5.5 COMPANY PROFILES<br />
ESTEE LAUDER COSMETICS LIMITED<br />
Industry: Personal Care<br />
Sub Industry: Cosmetics<br />
Location: Toronto, Ontario<br />
Size (sales): Wholly owned by U.S. parent,<br />
sales not reported separately<br />
Purchasing Potential: Confidential<br />
Specific Business Confidential<br />
OPPORTUNITIES:<br />
1. Company Description:<br />
Estee Lauder Cosmetics Limited is a worldwide skin care, hair care, fragrance and<br />
cosmetic products’ manufacturer and retailer, with annual sales approaching U.S.$5<br />
billion. Each Estee Lauder manufacturing facility produces a range of products for the<br />
whole corporation. Of the two manufacturing plants Estee Lauder operates in<br />
Canada, the Toronto plant has the global mandate to produce mascara for Estee<br />
Lauder worldwide.<br />
2. Main Product Produced and How It Is Packed:<br />
Product <strong>Packaging</strong><br />
Mascara Rigid Plastic Tubes<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
It is against company policy to divulge their current compliment of installed packaging<br />
machinery.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
The company is expanding the manufacturing operations at this plant, but it is<br />
against company policy to divulge the details.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 2<br />
Service & Technical Support – In General 2<br />
Brand/Supplier Reputation 2<br />
Experience in Our Industry/Industry Sector 2<br />
Previous Experience with the Supplier/Brand 2<br />
Operating Reliability/Accuracy 2<br />
Availability of Repair Parts 2<br />
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Equipment Characteristics & Features (e.g. flexibility,<br />
speed, capacity, unique features, etc.)<br />
3<br />
Potential Operating Cost Savings/Added Value 4<br />
Costs of Materials and Maintenance 4<br />
Service & Technical Support – In Canada 5<br />
Up-to-date Technology 5<br />
Speed of Delivery/Delivery Wait Period 7<br />
Credit Terms 8<br />
6. Attitudes Toward Suppliers:<br />
Positive attitudes are held toward the following countries: Germany, Italy, England,<br />
France, United States, Canada, Spain, Australia, Japan, Switzerland, Austria, and<br />
Sweden.<br />
Negative attitudes are held toward the following countries: China and Russia.<br />
a. Perception of <strong>Machinery</strong> by Country<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Excellent Excellent Excellent Good<br />
Canada Good Good Good Good<br />
France Excellent Excellent Excellent Average<br />
Germany Excellent Excellent Excellent Average<br />
Italy Excellent Excellent Excellent Good<br />
Japan Excellent Excellent Excellent Average<br />
Switzerland Excellent Excellent Excellent Average<br />
United States Good Good Excellent Good<br />
b. Perception of Pricing by Country<br />
Country Price<br />
Britain Average Prices<br />
Canada Good Prices<br />
France Somewhat Expensive<br />
Germany Very Expensive<br />
Italy Somewhat Expensive<br />
Japan Very Expensive<br />
Switzerland Somewhat Expensive<br />
United States Average Prices<br />
7. Purchasing Policies and Financial Arrangements:<br />
Estee Lauder buys both direct and from distributors. Purchase decisions are made at<br />
both the plant and corporate engineering level. Purchase planning is initiated at the<br />
plant level, usually to fill a need or a shortfall. They buy with cash only, and they don’t<br />
use outside financing.<br />
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8. Purchasing Issues:<br />
Lead times for new equipment and change parts are the biggest hurdles right now.<br />
The company is moving more towards turnkey situations because resources at the<br />
plant level are strained when performing line integrations.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of the company regularly attend PACK EXPO International and the<br />
PACex in Toronto.<br />
10. Contact Information:<br />
Company Name: Estee Lauder Cosmetics Limited<br />
Contact: Lew Torok<br />
Position: Engineering Supervisor<br />
Address: 161 Commander Blvd.<br />
Toronto, Ontario<br />
M1S 3K9<br />
Telephone: 416-297-3344<br />
Fax: 416-292-3495<br />
E-mail: ltorok@estee.ca<br />
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MCNEIL CONSUMER HEALTHCARE CANADA<br />
1. Company Description:<br />
Industry: Pharmaceuticals<br />
Sub Industry: Nonprescription pharmaceuticals<br />
Location: Guelph, Ontario<br />
Size (sales): Wholly owned by U.S. parent,<br />
sales not reported separately.<br />
Purchasing Potential: CDN$2million per year<br />
McNeil Consumer Healthcare Canada is a member of the Johnson & Johnson family<br />
of companies. Employing approximately 400 people, McNeil is one of Canada’s<br />
leading nonprescription, over-the-counter (OTC), pharmaceutical producers. The<br />
nonprescription pharmaceuticals it produces include complete lines of TYLENOL®<br />
acetaminophen and MOTRIN® ibuprofen products for adults and children.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Liquids All liquids are packed in polypropylene bottles<br />
and cartons, except for the easy-open-bottle<br />
format.<br />
Solids (tablets and caplets) All solids are packed in polypropylene bottles and<br />
cartons.<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
McNeal has 100 pieces of equipment organized into 4 high-speed automated<br />
packaging lines, which have a throughput rated at 200 bottles per minute each.<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
On average, McNeil spends CDN$2 million per year on packaging machinery.<br />
Current projects include the installation of a cartoner/case packer, pressure sensitive<br />
labeler, and dosage cup. Next year’s plans includes the installation of another<br />
cartoner/case packer.<br />
5. Key Factors in Purchase Decisions:<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Price 1<br />
Operating Reliability/Accuracy 1<br />
Equipment Characteristics & Features (e.g. flexibility, 1<br />
speed, capacity, unique features, etc.)<br />
Up-to-date Technology 2<br />
Brand/Supplier Reputation 2<br />
Availability of Repair Parts 3<br />
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Potential Operating Cost Savings/Added Value 3<br />
Service & Technical Support – In General 4<br />
Service & Technical Support – In Canada 4<br />
Experience in Our Industry/Industry Sector 4<br />
Previous Experience with the Supplier/Brand 4<br />
Speed of Delivery/Delivery Wait Period 5<br />
Costs of Materials and Maintenance 5<br />
Credit Terms 6<br />
6. Attitudes Toward Suppliers:<br />
German, Italian, and U.S. equipment suppliers are viewed positively because they<br />
produce quality equipment using up-to-date technology. Even though the European<br />
suppliers are viewed positively, there can be problems. For example, the local supply<br />
of Italian parts is fine as long as the parts are available, but for serious technical<br />
support one has to deal directly with the Italian manufacturer, which introduces time<br />
and communication delays into the process as they only speak Italian.<br />
<strong>Canadian</strong> suppliers are viewed less positively because of poor service, poor<br />
equipment quality, and poor equipment availability. For example, there are no<br />
<strong>Canadian</strong> suppliers of cartoners or case packers that meet McNeil’s requirements for<br />
high speed, capacity, and durability.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Canada Poor Poor Average Poor<br />
Germany Good Good Good Good<br />
Italy Average Average Good Very Poor<br />
United States Good Good Good Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Average Prices<br />
Canada Excellent Prices<br />
Germany Somewhat Expensive<br />
Italy Very Expensive<br />
United States Good Prices<br />
7. Purchasing Policies and Financial Arrangements<br />
Even though McNeil is a division of Johnson & Johnson, it is authorized to spec and<br />
to buy equipment from suppliers of its choice. Equipment is financed through<br />
corporate channels.<br />
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8. Purchasing Issues<br />
The main supply problem McNeil faces is that there are a limited number of suppliers<br />
that can meet their requirements for speed, capacity, and durability. McNeil does not<br />
necessarily look for turnkey solutions, as it has bought individual pieces of equipment<br />
and put them together in the past.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of McNeil regularly attend PACK EXPO International, occasionally<br />
attend PACK EXPO Las Vegas, and infrequently attend the PACex International in<br />
Toronto.<br />
10. Contact Information<br />
Company Name: McNeil Consumer Healthcare<br />
Contact: David Jones<br />
Position: Corporate Engineering Manager<br />
Address: 890 Woodland Road West<br />
Guelph, ON N1K 1A5<br />
Telephone: 519-826-6250<br />
Fax: 519-826-6200<br />
E-mail: djones9@mcca.jnj.com<br />
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MERCK FROSST CANADA & CO<br />
1. Company Description:<br />
Industry: Pharmaceuticals<br />
Sub Industry: Prescription pharmaceuticals<br />
Location: Kirkland, Quebec<br />
Size (sales): $C985million (2002)<br />
Purchasing Potential: Not Provided<br />
Specific Business<br />
Opportunities:<br />
Blister pack equipment<br />
Merck Frosst Canada & Co. is one of Canada’s leading research-based<br />
pharmaceutical companies. Merck Frosst employs more than 1,900 people in<br />
Canada including 300 scientific personnel. The Merck Frosst Centre for Therapeutic<br />
<strong>Research</strong>, one of the largest biomedical research facilities in Canada, has a mandate<br />
to discover new therapies for the treatment of respiratory, inflammatory and other<br />
diseases. Merck Frosst markets an extensive line of cardiovascular products for high<br />
blood pressure, elevated cholesterol and heart failure as well as a broad range of<br />
vaccines. Merck Frosst is a recognized leader in the treatment of arthritis, asthma,<br />
osteoporosis, HIV/AIDS, glaucoma, prostate disease, migraines and infectious<br />
diseases. Merck Frosst Canada is a subsidiary of Merck & Co., Inc. of Whitehouse<br />
Station, New Jersey, a publicly traded company on the New York Stock Exchange.<br />
2. Main Products Produced and How They Are Packed:<br />
Product <strong>Packaging</strong><br />
Solids (tablets and capsules) Blister packs & bottles<br />
3. Installed <strong>Packaging</strong> <strong>Machinery</strong>:<br />
Current <strong>Machinery</strong> Used<br />
by Category<br />
Country of Origin<br />
Bottling line equipment Canada & U.S.<br />
Blister pack equipment Germany<br />
4. Future <strong>Packaging</strong> <strong>Machinery</strong> Plans (next 3 years):<br />
To meet the increased demand for blister packs, Merck is planning to install two new<br />
high-speed blister pack lines within the next two years.<br />
5. Key Factors in Purchase Decisions<br />
Factor Ranking<br />
(1 = Most<br />
Important)<br />
Quality/Reliability/Durability 1<br />
Potential Operating Cost Savings/Added Value 1<br />
Up-to-date Technology 1<br />
Brand/Supplier Reputation 1<br />
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Experience in Our Industry/Industry Sector 1<br />
Equipment Characteristics & Features (e.g. flexibility,<br />
speed, capacity, unique features, etc.)<br />
1<br />
Operating Reliability/Accuracy 1<br />
Availability of Repair Parts 1<br />
Documentation/Validation 1<br />
Price 2<br />
Service & Technical Support – In General 2<br />
Service & Technical Support – In Canada 2<br />
Previous Experience with the Supplier/Brand 2<br />
Costs of Materials and Maintenance 2<br />
Speed of Delivery/Delivery Wait Period 3<br />
Credit Terms 3<br />
6. Attitudes Toward Suppliers:<br />
German and Italian equipment suppliers are viewed positively. The German and<br />
Italian equipment is generally considered to be more reliable and more expensive<br />
than comparable <strong>Canadian</strong> and U.S. machinery.<br />
a. Perception of <strong>Machinery</strong> by Country<br />
Country Overall Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Good Good Good Good<br />
Canada Good Good Good Good<br />
Germany Excellent Excellent Excellent Excellent<br />
Italy Excellent Excellent Excellent Excellent<br />
Netherlands Excellent Excellent Excellent Excellent<br />
Switzerland Excellent Excellent Excellent Excellent<br />
United States Average Average Average Average<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Somewhat Expensive<br />
Canada Average Pricing<br />
Germany Very Expensive<br />
Netherlands Somewhat Expensive<br />
Italy Very Expensive<br />
Switzerland Somewhat Expensive<br />
United States Average Pricing<br />
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7. Purchasing Policies and Financial Arrangements:<br />
Large projects, such as the installation of new lines, are turnkey solutions. Merck also<br />
purchases individual pieces of equipment to replace and update older pieces.<br />
Corporate headquarters in the United States approves all major turnkey projects as<br />
well as any expenditure above $500,000.<br />
8. Purchasing Issues:<br />
None listed.<br />
9. Trade Show Attendance/Trade Publication Information:<br />
Representatives of Merck regularly attend PACK EXPO International. They also<br />
attend the Interpack in Düsseldorf, Germany, every three years.<br />
The trade publications that are read include Journal of Automation, <strong>Packaging</strong><br />
Digest, and Engineering.<br />
10. Contact Information:<br />
Company Name: Merck Frosst Canada & Co.<br />
Contact: Yves Belanger<br />
Position: <strong>Packaging</strong> Specialist<br />
Address: 16711 Trans-Canada Hwy<br />
Kirkland, Quebec<br />
H9H 3L1<br />
Telephone: 514-428-3315<br />
Fax: 514-428-3997<br />
E-mail: yves_belanger@merek.com<br />
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