quick reference guide hypercom t4210/t4220 restaurant

H A R B O R T O U C H
CREDIT CARD PURCHASE
TERMINAL DISPLAY ACTION
Debit
Void
Offline
HT1005_12062011
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
Sale
HOME SETTLE REPORTS FUNCTION
Card Present
Yes/No?
HOME SETTLE REPORTS FUNCTION
Expiration Date MMYY
HOME SETTLE REPORTS FUNCTION
Not Provided
Present
Illegible
Not Present
Reprint
Enter Card Number
HOME SETTLE REPORTS FUNCTION
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
Swipe card or manually enter credit card
number.
Enter server number if prompted.
Enter credit card number, press ENTER.*
If the card is present, press ENTER. If not,
press CLEAR.*
Enter card expiration date (MMYY). Press
ENTER when complete.*
If you choose "No" for not present, these
options will be displayed.*
Choose the appropriate option and continue
with sale.**
Enter Amount Enter amount of transaction, press ENTER
when complete.
HOME SETTLE REPORTS FUNCTION
Customer Service: 800-201-0461
24 Hour Technical Support: 800-632-1888
CREDIT CARD PURCHASE (continued)
TERMINAL DISPLAY ACTION
Enter Billing Zip Code
HOME SETTLE REPORTS FUNCTION
Press Any Key
to Print
Customer Receipt
HOME SETTLE REPORTS FUNCTION
Enter customer's billing zip code if card
not present.*
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
*Manually entered sales only..
**CVV may be prompted on card present, subject to card association requirements.
DEBIT CARD PURCHASE
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Debit
Refund
Swipe Customer Card
HOME SETTLE REPORTS FUNCTION
Debit Debit
Sale Amount
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
Choose option for DEBIT.
Swipe customer's card.
Enter in amount of sale, press ENTER when
complete.
Page 1

H A R B O R T O U C H
DEBIT CARD PURCHASE (continued) CREDIT CARD RETURN (continued)
TERMINAL DISPLAY ACTION TERMINAL DISPLAY ACTION
Debit Debit
Total $0.00
Enter Pin
HOME SETTLE REPORTS FUNCTION
Press Any Key
to Print
Customer Receipt
HOME SETTLE REPORTS FUNCTION
CREDIT CARD RETURN
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Refund
Swipe Customer Card
HOME SETTLE REPORTS FUNCTION
Card Type Refund
Expiration Date
MMYY
HOME SETTLE REPORTS FUNCTION
Debit Debit
Sale Amount
Refund
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
*Manually entered sales only.
Customer enters PIN number on pin pad.
Press ENTER.
Tear the receipt and have the customer sign.
This is the merchant's copy. Press any key
to print the customer's copy.
Choose option for REFUND.
Swipe customer's card or manually enter
card number. If manually entered, press
ENTER key.
Enter expiration date of customer's card.
Press ENTER key.*
Enter in amount of sale, press ENTER when
complete.
Press Any Key
to Print
Customer Receipt
HOME SETTLE REPORTS FUNCTION
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
OFFLINE (FORCED TRANSACTION) CREDIT CARD
TERMINAL DISPLAY ACTION
Debit
Void
Offline
SALE
Enter Card Number
HOME SETTLE REPORTS FUNCTION
Card Type Sale
Expiration Date
MMYY
HOME SETTLE REPORTS FUNCTION
Card Type Sale
Enter Amount
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
Refund
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
Card Type Sale
Enter Approval Code
HOME SETTLE REPORTS FUNCTION
Choose option for ONLINE.
Swipe customer's card or manually enter
card number. If manually entered, press
ENTER key.
Enter card expiration date (MMYY).
Press ENTER when complete.*
Enter amount of sale. Press ENTER when
complete.
Enter approval code. Press ENTER when ]
complete.
Page 2

H A R B O R T O U C H
OFFLINE (FORCED TRANSACTION) CREDIT CARD (continued)
TERMINAL DISPLAY ACTION
VOID
Press Any Key
to Print
Customer Receipt
HOME SETTLE REPORTS FUNCTION
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Last
Invoice
Void
TIP ADJUST
Adjust
Refund
Adjust
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Reprint
Refund
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
Enter Invoice Number
or Press Enter to
View List
HOME SETTLE REPORTS FUNCTION
Tear the receipt and have the customer sign.
This is the merchant's copy.
Press any key to print the customer's copy.
Choose option for VOID.
Enter server number if prompted.
Choose method in which you wish to void
transaction. If LAST is chosen, last transaction
will be prompted. Press ENTER to void or
CLEAR to cancel. If INVOICE is chosen, you
will be prompted to enter transaction's
invoice number. Press ENTER after number
is entered. Transaction will be displayed,
Press ENTER to void or CLEAR to cancel.
Press ADJUST key.
Key in invoice number of sale or press the
ENTER key to view all transactions.
TIP ADJUST (continued)
TERMINAL DISPLAY ACTION
IF INVOICE NUMBER IS USED
Adjust
Inv xxxxxx
Base Amount
Enter Tip
X.XX
$0.00
HOME SETTLE REPORTS FUNCTION
Adjust
Inv xxxxxx
Total
Correct?
X.XX
YES/NO
HOME SETTLE REPORTS FUNCTION
IF ENTER IS CHOSEN
Adjust
Inv: XXXXXX
Approval XXXXXX
XXXXXCARD
Adjust #XXXXX
HOME SETTLE REPORTS FUNCTION
Adjust
Inv xxxxxx
Base Amount
Enter Tip
X.XX
$0.00
HOME SETTLE REPORTS FUNCTION
Adjust
Inv xxxxxx
Total
Correct?
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
X.XX
YES/NO
HOME SETTLE REPORTS FUNCTION
Enter the amount of tip and press ENTER.
Confirm whether the adjust amount is correct
by pressing ENTER key. If the total is
incorrect, press CLEAR for NO and re-enter
tip amount.
If Enter is chosen on initial adjust screen,
you will be in scroll open option. At this
point, you can scroll transactions by
selecting the top right ATM style key. The
middle ATM style key will scroll in reverse.
Once transaction is located, select ATM key
corresponding with adjust (bottom left) and
continue with below steps.
Enter the amount of tip and press ENTER.
Confirm whether the adjust amount is
correct by pressing ENTER key. If the total
is incorrect, press CLEAR for NO and
re-enter tip amount.
Page 3

H A R B O R T O U C H
REPRINT LAST RECEIPT
TERMINAL DISPLAY ACTION
Debit
Void
Reprint
Offline
Refund
HOME SETTLE REPORTS FUNCTION
Last
Invoice
EBT
HOME SETTLE REPORTS FUNCTION
Customer Copy
Merchant Copy
HOME SETTLE REPORTS FUNCTION
CURRENT BATCH REPORT
Select REPRINT.
Select LAST to choose the last transaction
or select INVOICE to select another
transaction.
If INVOICE is selected:
Enter invoice number and press ENTER.
or
TERMINAL DISPLAY ACTION
Debit
Void
Offline
Audit
Summary
Server
Refund
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
HOME SETTLE REPORTS FUNCTION
Press ENTER For Last Invoice.
BATCH SETTLEMENT
TERMINAL DISPLAY ACTION
Debit
Void
Offline
QUICK REFERENCE GUIDE
HYPERCOM T4210/T4220 RESTAURANT
Select receipt type.
Press REPORTS key.
Choose which report type you require.
Terminal will then print desired report.
Settle
Enter Password
HOME SETTLE REPORTS FUNCTION
Settle
Refund
Adjust
Reprint
HOME SETTLE REPORTS FUNCTION
Ok ### #### ####
HOME SETTLE REPORTS FUNCTION
IMPORTANT “VoIP” NOTICE
Press SETTLE key.
Enter Password 0000 and press ENTER key.
Confirm totals by pressing ENTER key.
Confirm refunds by pressing ENTER key.
Terminal will dial to host and settle machine.
Settlement report will then print.
ONLY IP CREDIT CARD TERMINALS ARE ABLE TO SUPPORT “VOICE OVER IP” (VoIP).
DIAL-UP TERMINALS WILL NOT WORK WITH VoIP SINCE THEY REQUIRE A LANDLINE.
Changes made to your telephone system, such as converting to digital telephone service or Voice
Over Internet Protocol (VoIP), can adversely affect the ability of your credit card terminal to function
properly. Dial-up terminals do not work though VoIP. You must use a landline for dial-up terminals to
function properly. If a dual communication terminal is present, a router must be used in conjunction
with a DSL/cable modem to obtain a high speed connection.
If you plan on making any changes to the telephone system at the location where your terminal is used
or if you have any questions in regards to your current terminal's capabilities, please contact technical
support at 800-632-1888.
Page 4