VINCI - 2005 annual report

Liber-t electronic toll system
35,000
new subscribers in 2005
On the A86 Ouest,
a fi rst 4.5 km
section between
Rueil Malmaison
and the A13
motorway will be
opened to traffi c
in 2007.
CONCESSIONS / BUSINESS REPORT
On the A11, the northern Angers bypass went into full production. The 14.3 km
suburban section, which includes a 1.7 km cut and cover tunnel and a 529 metre
viaduct over the River Maine, will be opened to traffi c in 2008. The information
centre created on the site received over 12,000 visitors during the year.
On the A85, the earthworks and construction of three viaducts over the
River Cher continued on the Saint Romain-Esvres section (44 km), which will
be opened in January 2008. Earthworks on the Esvres-Druye section (19 km)
were started after completion of the archaeological surveys. Virtually all the
earthworks were completed on the northern Langeais bypass (25 km), as was
the deck of the Roumer viaduct.
As part of its ongoing network improvement effort, Cofi route completed
the A10 widening programme with the opening of a third lane over a distance
of 28 km north of Tours. The entire A10 between that city and the Saint
Arnoult en Yvelines toll plaza is now dual three-lane motorway. In addition,
in line with the terms of its master plan, Cofi route installed a fi rst series of
240 refuge areas giving mobility reduced motorists easier access to emergency
telephones on the network.
During 2005, Cofi route introduced new signage to build brand awareness
and support its service policy. The company installed some 1,000 new signs,
of which about 50 with variable messaging, at network entrance and exit
points, rest areas and service stations. It also carried out a major campaign
promoting Liber-t, the electronic toll system, during the summer. Alongside
the campaign, the company introduced new facilities for accessing the system,
including remote subscription within 48 hours and the cancellation of
administration charges for customers managing their account via the Internet.
As a result of these two measures, Cofi route recorded strong growth in the
number of subscribers: 35,000 new subscribers in 2005, representing a 51%
increase over one year. The company also began development work for the
deployment of an electronic toll system for heavy goods vehicles (HGVs),
which is scheduled to go into service during 2006.
Lastly, Cofi route launched a new safety and quality charter, displaying it at
all contact points along the network and distributing it on postcards inviting
customers to send in their comments and suggestions. The charter formalises
the company’s commitments in terms of information accuracy, customer care
quality and journey time optimisation.
A86 OUEST. Work on the A86 Ouest concession continued apace in 2005. On
the 4.5 km section between Rueil Malmaison and the A13 motorway that will
be opened in 2007, the civil engineering site took on a new dimension with
the installation of the slabs inside the tunnel. In parallel, work continued on
the Rueil Malmaison and Vaucresson-Le Chesnay interchanges. The fi nal stage
of the temporary deviation on the A13 at the Vaucresson-Le Chesnay interchange
was completed one month ahead of schedule and infrastructure work will
start in 2006.
The tunnel boring machine (200 metres long) used to dig the fi rst section
of the tunnel was dismantled and transported to Versailles. After reassembly,
it started digging the second tunnel between Versailles and the A13 in July 2005.
By the end of the year, it had bored almost 900 metres of the total 5,500 metres
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