newsletter - Elmo Rietschle
newsletter - Elmo Rietschle
newsletter - Elmo Rietschle
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Interview<br />
Over the past few weeks, Sales has<br />
once again been reorganized. How<br />
do the employees feel about this?<br />
We‘re flexible in the Sales. And here, too, the<br />
principle is: nothing is more constant than<br />
change.<br />
How do you view the role<br />
of the Sales Division?<br />
Actually, I believe that in the end all the departments<br />
in the company are part of Sales – if<br />
production is too expensive the employees<br />
out in the field will not be able to sell as many<br />
pumps as we need to be able to meet our<br />
targets. Naturally this is somewhat exaggerated,<br />
but I believe that the various areas in the<br />
company are very dependent on one another.<br />
We must work on linking and synchronizing<br />
our activities - and we need to internalize the<br />
fact that we are all in the same boat.<br />
What do you expect from your<br />
employees?<br />
Let me say it once more: it‘s not all about Sales<br />
employees. As the headquarters of the Gardner<br />
Denver Blower Division we have to analyze and<br />
improve each process in the company. There<br />
is an enormous amount of potential that hasn‘t<br />
yet been exploited. My idea is that each of us<br />
carries out his work as though he owned the<br />
company. Assuming responsibility is vital.<br />
Recognizing what is not going well and then<br />
not coming forward is of little help. Remaining<br />
silent means accepting things as they are<br />
against one‘s better knowledge.<br />
focus | August 2008 | 8<br />
Transparency.Speed.Sustainability.<br />
Percy Dengler, Director of Sales in the Blower Division and Managing Director<br />
in Schopfheim and Bad Neustadt, defines key sales issues in the company.<br />
Percy Dengler<br />
We‘ll get there together. We have fantastic<br />
employees and quality products.<br />
You used to work for a purely German<br />
company. What differs most from us,<br />
a company with an American parent?<br />
Basically all companies pursue one goal:<br />
earning enough to secure the future and as<br />
a result also secure jobs. There is a certain<br />
difference in the American fixation on the<br />
quarterly figures that are so vital to investors.<br />
However, for all the major companies worldwide,<br />
structures and instructions from headquarters<br />
have to be complied with. Gardner<br />
Denver has invested an enormous amount<br />
here in Germany and this naturally gives rise<br />
to expectations.<br />
What would you like to see your<br />
colleagues doing?<br />
The three big „C‘s“: communication, customer<br />
orientation and cost awareness. We<br />
must develop a corporate culture of cooperation;<br />
we must realize that in the end it is the<br />
customer who pays our salary and everyone<br />
can contribute by taking a critical look at the<br />
processes in which he is involved in order<br />
to reduce waste. Waste is understood here<br />
in the sense of „lean“ – Mr. Schiessle gave<br />
details of this on the preceding pages.<br />
Closing words?<br />
We‘ll get there together. We have fantastic<br />
employees and quality products. The market<br />
is still bigger than we are – and all of this<br />
creates an excellent basis for a bright future.