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Helping businesses weather the storm - London Borough of Barking ...

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WE (WITH PARTNERS) WILL ELEMENTS RECOMMENDATION<br />

Draft DEVELOPING A BUSINESS SURVEY ACTION PLAN Draft<br />

RECOMMENDATION 1 RECOMMENDATION 2 RECOMMENDATION 3 RECOMMENDATION 4 RECOMMENDATION 5 RECOMMENDATION 6 RECOMMENDATION 7<br />

ENSURING LOCAL KEEPING<br />

RESPONDING TO THE GROWING THE ENCOURAGING DEALING WITH THE BUSINESSES BENEFIT TACKLING THE<br />

BUSINESSES<br />

RECESSION / BUSINESS ENTREPRENEURSHIP CRIME ISSUE/ FROM PUBLIC SKILLS ISSUE<br />

INFORMED AND<br />

REDUCING BUSINESS<br />

BASE/IMPROVING<br />

FROM DIVERSE<br />

IMPROVING THE<br />

PROCUREMENT<br />

ENGAGED<br />

COSTS<br />

TRANSPORT<br />

COMMUNITIES<br />

BOROUGH’S IMAGE<br />

(INCLUDING 2012)<br />

• The increasing cost <strong>of</strong> goods such as<br />

fuel is a major issue.<br />

• The economic downturn appears to<br />

be having an impact on local<br />

<strong>businesses</strong>.<br />

• Businesses want more help with<br />

“managing costs and cash flow”.<br />

• More advice is needed on <strong>the</strong><br />

financial benefits <strong>of</strong> environmental<br />

sustainability or how <strong>businesses</strong> can<br />

help to limit climate change.<br />

• Work with <strong>the</strong> Carbon Trust,<br />

Eureka and Global Action Plan to<br />

help companies cut costs by being<br />

greener.<br />

• Assist setting up Business Link<br />

Recession Busting Surgeries.<br />

• Run periodic master classes on<br />

reducing costs, budgeting, cash flow ,<br />

taxation, energy saving and bad<br />

debt.<br />

• Investigate <strong>the</strong> options for<br />

renewable energy reducing business<br />

costs.<br />

• Promote <strong>the</strong> new Solutions For<br />

Business publication/product<br />

solution coming out in 2010;<br />

‘Understanding Finance for Business’.<br />

• Meet with Banks to explore why<br />

<strong>businesses</strong> have not been able to<br />

access funds for investment.<br />

• Actively market SME rate<br />

abatement.<br />

• Set up Recession & Anti‐Poverty<br />

Taskforce.<br />

• ELSBC LDA Access to Finance<br />

Intensive Support programme.<br />

• Start up support will continue to be<br />

important.<br />

• It is unlikely that local start‐ups<br />

alone will significantly transform <strong>the</strong><br />

economic or social pr<strong>of</strong>ile <strong>of</strong> <strong>the</strong><br />

<strong>Borough</strong>.<br />

• Inward investment <strong>the</strong>refore still<br />

needs to be encouraged.<br />

• Transport and infrastructure<br />

improvements needed to support<br />

existing <strong>businesses</strong> and attract new<br />

ones.<br />

• Develop a strong, clear Economic<br />

Development Vision taking account<br />

<strong>of</strong> business views.<br />

• ELSBC or HRMC to run master<br />

classes for VAT registration and<br />

business growth leading to VAT<br />

registration.<br />

• Work closely with <strong>the</strong> Inward<br />

Investment Agency to set out an<br />

<strong>of</strong>fer to <strong>businesses</strong>.<br />

• Develop two business centres.<br />

• ELSBC and o<strong>the</strong>r Loan Funds.<br />

• Sustainable Industries<br />

Park/Institute for Sustainability.<br />

• Evolutive database – knowing what<br />

properties are on <strong>the</strong> market.<br />

• New housing – new markets.<br />

• Support East <strong>London</strong> Transit.<br />

• Lobby for o<strong>the</strong>r Transport<br />

improvements (DLR, Station<br />

Improvements, Renwick Road<br />

junction, Tube improvements,<br />

Crossrail)<br />

• Highway Investment Programme.<br />

• People from minority groups play a<br />

key role in <strong>the</strong> setting up <strong>of</strong> new<br />

<strong>businesses</strong>, including ethnic<br />

minorities, recent economic migrants,<br />

and females.<br />

• There is fur<strong>the</strong>r untapped potential.<br />

• There is scope to develop and target<br />

support aimed at minority groups.<br />

• There is scope for collaboration with<br />

neighbours and pan‐<strong>London</strong> agencies<br />

to help minority groups.<br />

• Restarting Manufacturing Advice<br />

Service (MAS)<br />

• Muslim Loan Fund (ELSBC)<br />

• Support setting up a Food Forum.<br />

• Draw up a user‐friendly leaflet on<br />

available grants, loans and business<br />

support.<br />

• Run master classes for marketing<br />

and business planning.<br />

• Look at Loan Funds generally and<br />

how <strong>the</strong>se can be accessed.<br />

• ELSBC working in Jobcentres and<br />

neighbourhoods.<br />

• Targeted Marketing Campaigns.<br />

• Dealing with crime is a particular<br />

challenge.<br />

• Businesses suffer from direct and<br />

indirect crime such as anti‐social<br />

behaviour.<br />

• It impacts on <strong>the</strong> ability to attract<br />

inward investment.<br />

• It is a deterrent to new <strong>businesses</strong>.<br />

• A two pronged approach may be<br />

needed, with physical and social<br />

initiatives.<br />

• Local Shopping Parades need<br />

improvement<br />

• Industrial Estates need<br />

improvement<br />

• Encourage local <strong>businesses</strong> to club<br />

toge<strong>the</strong>r on security.<br />

• Police addressing business network<br />

meetings.<br />

• Shopping parades improvement<br />

£1m allocated.<br />

• £400k identified for improvements<br />

to River Road including addressing<br />

security.<br />

• Hold discussions with <strong>the</strong> Police on<br />

how crime affecting <strong>businesses</strong> can<br />

be addressed.<br />

• Promote <strong>the</strong> use <strong>of</strong> Street<br />

Wardens.<br />

• Work with <strong>the</strong> PSB/Police.<br />

• Support road improvement plans<br />

through <strong>the</strong> Highway Investment<br />

programme and via partners such as<br />

LTGDC and <strong>Barking</strong> Riverside.<br />

• Town Centre regeneration.<br />

• <strong>Barking</strong> Riverside.<br />

• Public procurement opportunities<br />

are more important to <strong>businesses</strong> in<br />

<strong>the</strong> recession.<br />

• Businesses would like more<br />

information about public contracts,<br />

especially those relating to <strong>the</strong><br />

Olympics.<br />

• Businesses would be willing to sign<br />

up with business support<br />

organisations.<br />

• Publish awareness raising<br />

leaflets/Case Studies.<br />

• Follow up on those that want<br />

support.<br />

• Work through East <strong>London</strong><br />

Business Place.<br />

• Help local <strong>businesses</strong> to produce<br />

<strong>the</strong> documentation required to<br />

tender for public contracts.<br />

• Maximise <strong>the</strong> use local suppliers<br />

through <strong>the</strong> following:<br />

‐ S106 agreements<br />

‐ Framework agreements<br />

‐ Development Agreements<br />

‐ Council Procurement<br />

‐ O<strong>the</strong>r public procurement.<br />

• Business Directory to raise<br />

awareness <strong>of</strong> <strong>Borough</strong> <strong>businesses</strong>.<br />

• Local people have a low number <strong>of</strong><br />

qualifications.<br />

• River Road and <strong>the</strong> A13 Industrial<br />

Estates are areas where people have<br />

a particularly low number <strong>of</strong><br />

qualifications.<br />

• Local <strong>businesses</strong> seek skills ra<strong>the</strong>r<br />

than qualifications.<br />

• Govt. initiatives e.g. Train to Gain<br />

could help with skills.<br />

• Need bite‐sized training courses.<br />

• Need to join up skills and business<br />

support.<br />

• Promote <strong>the</strong> role <strong>of</strong> Knowledge<br />

Connect.<br />

• Master classes on skills.<br />

• Prospect Centre.<br />

• Advanced Skills Centre.<br />

• Use new industrial estate forums to<br />

promote skills and training<br />

opportunities.<br />

• Bite size courses for Train to Gain<br />

to avoid lengthy spells away from<br />

work.<br />

• Ensuring training relates to<br />

business needs.<br />

• Actively market free recruitment<br />

service.<br />

• Pathways to Employment<br />

• Promote Apprenticeships.<br />

• Use S106 agreements to maximise<br />

local labour and training.<br />

• Employer Accord.<br />

COMMENTS WILL FEED INTO THE DEVELOPMENT OF A NEW ECONOMIC DEVELOPMENT STRATEGY AND ACTION PLAN FOR BARKING & DAGENHAM (INC MARKETING PLAN)<br />

• Businesses want to know what is<br />

going on in <strong>the</strong>ir area and <strong>the</strong> support<br />

available.<br />

• Regular engagement with business<br />

support organisations would be<br />

helpful.<br />

• Relatively high awareness that local<br />

business support organisations exist –<br />

but <strong>the</strong>re is less clarity about <strong>the</strong>ir<br />

role and <strong>of</strong> <strong>the</strong> value <strong>of</strong> <strong>the</strong> support<br />

provided.<br />

• Clearer information is needed.<br />

• Networks between local <strong>businesses</strong><br />

would be helpful.<br />

• Feedback <strong>the</strong> results <strong>of</strong> <strong>the</strong><br />

business survey to respondents (49%<br />

requested this service)<br />

• Investigate new working hours for<br />

<strong>the</strong> support groups to improve<br />

accessibility.<br />

• Consider dedicated Business<br />

website.<br />

• Keep <strong>businesses</strong> informed and<br />

involved via:<br />

‐ The News<br />

‐ New Retail Forums<br />

‐ Industrial Estate Forums<br />

‐ Networking Events<br />

‐ BDE Board<br />

‐ BDE Newsletter<br />

• Business Desk.<br />

• Series <strong>of</strong> workshops to raise<br />

awareness <strong>of</strong> <strong>the</strong> support available.<br />

• Business Relationship Managers.<br />

• Benefits for Business Network.<br />

Key Black text: In place/to be enhanced Red text: New Initiative

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