Our Reputation is Tops - Electron Top

Electron Tops WARRANTY
PAGE 15
Convertible Tops - made out of American vinyl materials carry a 72 month warranty when installed on power operated frames
and 24 months on manually operated frames. Tops with built in glass or vinyl back windows and tops made in Stayfast, Topline or
Sonnenland materials carry a 24 month warranty on both power and manually operated frames. WE warranty our tops not to delaminate
or shrink excessively for the warranted period, (over 4% is considered excessive). All materials eventually fade, therefore, WE make no
specifi c claim against fading.
Glass Rear Window Assemblies - are warranted against separation of material from the glass for 24 months. Our
warranty does not include universal glass. Glass distortions are warranted, (some glass distortions can only be seen by tilting the glass at an
angle), but labor costs are not reimbursable. Heater elements, connector clips and glass breakage are not warrantable after installation has
been started, please inspect the glass and test the defroster carefully before starting installation. We also warranty the hinged section of our
hinged glass from separating from the material but limited in the event the hinge splits.
Should a Top or Glass Assembly Prove Defective - within the fi rst 12 months, the product will be replaced. After the
fi rst year WE will start to prorate the item. We reserve the right to request photographs of the installation prior to removal.
Electron Top is unable to warranty any product due to:
(1) Acts of God or vandalism.
(2) Bad frame design, misaligned or malfunctioning frames.
(3) Wear or pinch holes made by the frame.
(4) Visible fl aws, tears, blemishes, missing stitches or other noticeable faults after installation.
Plastic Rear Window Assemblies - There is no warranty on plastic windows after installation has been started. Currently
there are not any plastic windows that can withstand UV light therefore we cannot warranty any discolorations. Distortions or wrinkles must
be found prior to installation. If a defect is found, a replacement will be made. Please Do Not allow masking tape or other adhesives to touch
the vinyl window. Adhesives react with the vinyl and leave a permanent mark. We take special care not to pack any plastic window with
masking tape touching the vinyl. Please Do Not store vinyls in a rolled position for more than 12 months, discoloration and pits may result.
Zippers - are not warranted, but with little care they can last a long time. In the case of brass zippers, a little soap rubbed on the
teeth will keep the zipper working smoothly. It is advisable not to zip or unzip a rear window when the top is latched down. Unlatch the front
bow and place a spacer (a block of wood between the header bow and windshield frame) to keep the tension off the rear zipper prior to
attaching or detaching.
Material - WE at Electron Top use the fi nest materials to make our tops, however there are still some things that are totally
out of our control. Small weave knots appear on the material from the mill and are accepted as the normal imperfections by GM, Chrysler and
Ford. WE pride ourselves in our inspection process and try to eliminate these imperfections from our tops, but this is not always possible. In
addition, slight shade differences may be a result of cutting the material in different directions. This difference will usually disappear or be
reduced after the fi rst wash. Damages that are visable to the naked eye must be reported before the installation is started. Credit will not be
considered after installation is started. Examples are: mars in vinyls, fl aws in vinyl, holes, tears and or other blemishes.
Cleaners & Solvents - WE only recommend Raggtopp cleaners and protectants made by Wolfstein. These cleaners and protectants
are the only ones endorsed by Haartz Auto Fabric, the number one manufacturer of convertible top fabrics. All vinyl material comes from
the manufacturer with a protective clear coat. The use of petroleum, citrus based products and abrasive cleaners may destroy this coating and
void the warranty. Canvas tops and their linings should be retreated with Raggtopp after washing or the use of solvent based cement. For
care and maintenance of your Electron Top product please refer to the brochure WE enclose with it.
Labor - Installation of an ElectronTop constitutes registration of the warranty. In the unlikely event a claim is made, WE will
require proof of purchase (a photocopy of the original invoice). If a top or glass assembly of ours has proven to be defective within the fi rst year,
WE will issue a standard labor credit (you can call to confi rm the offered labor). There will not be any labor credit issued after 12 months.
Labor credits are at Electron Top’s sole discretion and are issued as a direct credit to the installer of the replacement in the form of product
(another top, glass assm. etc.).
WE do not authorize any person or representative to alter the text of our warranty. Our Warranty applies to items only
manufactured by Electron Top and installed by a professional upholstery shop. The warranty period starts 30 days after sale or installation
to the end user whichever comes fi rst and is not transferable.
RETURN POLICY
Please call before returning any item.
Items that have not been installed must be returned in the original packaging, folded in the
original manner and taking extreme care of the vinyl windows, if any. We take special care in the
packaging of our products when we ship them, please return them in the same way. We cannot accept
any returns over 60 days from date of sale, except by special arrangement.
All applicable returns will be inspected before credit is issued and may be subject to a
15% restocking charge. We will be unable to credit any item damaged, due to poor repacking.
Cut Yardage of Material and Special Orders are not returnable.