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Generation Y and the Workplace Annual Report 2010 - Haworth

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92<br />

How technology is transforming work<br />

Enter any workplace today <strong>and</strong> you will find<br />

technology at <strong>the</strong> core of its operations. Whe<strong>the</strong>r<br />

it’s an office or industrial environment - wireless<br />

networking, automation, instant messaging <strong>and</strong><br />

virtual meetings are all playing a fundamental<br />

role in transforming how business is conducted<br />

globally. Moving forward, technologies will create<br />

a faster support infrastructure, more flexible<br />

workplaces that enable businesses to meet<br />

<strong>the</strong> evolving dem<strong>and</strong>s from <strong>the</strong>ir customers.<br />

<strong>Workplace</strong>s have undergone dramatic changes<br />

during <strong>the</strong> last number of decades as society<br />

makes <strong>the</strong> transition from an industrial age<br />

to a knowledge age. In <strong>the</strong> wake of <strong>the</strong>se<br />

transformations, new work styles, locations <strong>and</strong><br />

patterns are underpinning <strong>the</strong> changes being<br />

experienced in <strong>the</strong> workplace today. This is giving<br />

rise to a better connected, more competitive<br />

<strong>and</strong> increasingly complex work environment<br />

including key features like <strong>the</strong> emerging trend<br />

of knowledge work; <strong>the</strong> changing dem<strong>and</strong> for<br />

flexible employment contracts giving rise to leaner<br />

organisations; <strong>and</strong>, <strong>the</strong> increased number of<br />

mobile workers.<br />

Figure 46: The Smart <strong>Workplace</strong> 2030 – Johnson Controls © 2009<br />

Global WorkPlace Innovation<br />

Technology is <strong>the</strong> most important factor<br />

influencing <strong>and</strong> enabling <strong>the</strong> scale of change<br />

within workplaces even today. As a result of <strong>the</strong><br />

exponential technological developments, we are<br />

witnessing unprecedented <strong>and</strong> irreversible changes<br />

in our society. These changes are affecting <strong>the</strong><br />

way we work <strong>and</strong> live, influencing our strategic<br />

business decision <strong>and</strong> direction of <strong>the</strong> workplace.<br />

Research analysts at Gartner 59 identify ten<br />

technologies <strong>the</strong>y believe will be of strategic<br />

importance. Virtualization. Virtualization to<br />

eliminate duplicate copies of data on <strong>the</strong> real<br />

storage devices while maintaining <strong>the</strong> illusion<br />

to <strong>the</strong> accessing systems that <strong>the</strong> files are<br />

as originally stored (data deduplication) can<br />

significantly decrease <strong>the</strong> cost of storage devices<br />

<strong>and</strong> media to hold information.<br />

Cloud Computing - Cloud computing is a<br />

style of computing that characterizes a model in<br />

which providers deliver a variety of IT-enabled<br />

capabilities to consumers.<br />

Servers - Beyond Blades -This evolution<br />

will simplify <strong>the</strong> provisioning of capacity to meet<br />

growing needs. The organization tracks <strong>the</strong><br />

various resource types, for example, memory,<br />

separately <strong>and</strong> replenishes only <strong>the</strong> type that is in<br />

short supply.<br />

Web-Oriented Architectures - The Internet<br />

is arguably <strong>the</strong> best example of an agile,<br />

interoperable <strong>and</strong> scalable service-oriented<br />

environment in existence.<br />

EnterpriseMashups - Through <strong>2010</strong>, <strong>the</strong><br />

enterprise mashup product environment will<br />

experience significant flux <strong>and</strong> consolidation,<br />

<strong>and</strong> application architects <strong>and</strong> IT leaders should<br />

investigate this growing space for <strong>the</strong> significant<br />

<strong>and</strong> transformational potential it may offer <strong>the</strong>ir<br />

enterprises.<br />

Specialized Systems - Heterogeneous systems<br />

are an emerging trend in high-performance<br />

computing to address <strong>the</strong> requirements of <strong>the</strong><br />

most dem<strong>and</strong>ing workloads, <strong>and</strong> this approach<br />

will eventually reach <strong>the</strong> general-purpose<br />

computing market.<br />

Copyright © <strong>2010</strong>, Johnson Controls. Confidential. All Rights Reserved.<br />

Intellectual Property Johnson Controls, <strong>Haworth</strong> <strong>and</strong> iDEA.<br />

Social Software <strong>and</strong> Social Networking<br />

Organizations should consider adding a social<br />

dimension to a conventional Web site or<br />

application <strong>and</strong> should adopt a social platform<br />

sooner, ra<strong>the</strong>r than later.<br />

Unified Communications - This change is<br />

driven by increases in <strong>the</strong> capability of application<br />

servers <strong>and</strong> <strong>the</strong> general shift of communications<br />

applications to common off-<strong>the</strong>-shelf server <strong>and</strong><br />

operating systems.<br />

Business Intelligence - Business Intelligence<br />

(BI) can have a direct positive impact on a company’s<br />

business performance, dramatically improving<br />

its ability to accomplish its mission by making<br />

smarter decisions at every level of <strong>the</strong> business from<br />

corporate strategy to operational processes.<br />

Green IT - Shifting to more efficient products<br />

<strong>and</strong> approaches can allow for more equipment<br />

to fit within an energy footprint, or to fit into a<br />

previously filled center.<br />

Despite <strong>the</strong> transforming potential of technology,<br />

attitudes <strong>and</strong> mindsets are much slower to<br />

change. Supporting systems, structures, business<br />

processes, <strong>and</strong> new ways of working <strong>and</strong> thinking<br />

need to be put in place to realise truly radical<br />

workplace transformation.<br />

Source http://www.gartner.com/it/page.<br />

jsp?id=777212<br />

93

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