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Generation Y and the Workplace Annual Report 2010 - Haworth

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Catering <strong>and</strong> Social Facilities<br />

Access to on-site catering services is also very broad, ranging from conventional staff restaurant /<br />

canteen to snack bars <strong>and</strong> coffee shops on-site. Access to social space is also a preference: from shops<br />

on site, which reflect a dem<strong>and</strong> for multi-functional <strong>and</strong> mixed use facilities, to various type of venues<br />

like bars, clubs <strong>and</strong> sport facilities.<br />

Despite <strong>the</strong> fact we spend roughly 30% of our time working, preparing for work or thinking about<br />

work, we also spend a considerable amount of time eating <strong>and</strong> drinking (actually 5 %) Eating is a very<br />

important part of <strong>the</strong> day <strong>and</strong> some organisations are taking it very seriously by offering outst<strong>and</strong>ing<br />

catering services, healthy food options <strong>and</strong> generous subsidises. The 18-25 years old prefer coffee<br />

shops (22%), snack facilities (18%) <strong>and</strong> kitchen facilities (18%).<br />

Figure 25: Food Facilities on site, <strong>Generation</strong> Y, all countries<br />

Global WorkPlace Innovation<br />

Vending machines are clearly not a priority<br />

(13%) in <strong>the</strong>ir world <strong>and</strong> <strong>the</strong>y ra<strong>the</strong>r scroll<br />

down <strong>the</strong> corridor <strong>and</strong> grab a coffee in<br />

<strong>the</strong> coffee shop ra<strong>the</strong>r than attempting<br />

to communicate with a machine. Nei<strong>the</strong>r<br />

restaurant (14%) nor Refectory (14%) are a<br />

favourite option. But <strong>the</strong> most striking result<br />

is that <strong>the</strong> generation Y massively rejects<br />

having no catering provisions on site, will only<br />

2% of <strong>the</strong> 18-25 years old choosing not to<br />

have any catering facilities on site.<br />

The workplace becomes more than just a place to work: it is social structure. Equally 29% of <strong>the</strong><br />

<strong>Generation</strong> Y would like to have a gym on site <strong>and</strong> as well as communal facilities, demonstrating that <strong>the</strong><br />

workplace is more than a place to work, but also a place to socialise. The evidences demonstrate that<br />

<strong>the</strong> younger generation is far more willing to engage with <strong>the</strong>ir workplace than older generation <strong>and</strong> use<br />

<strong>the</strong> space a social playground.<br />

Figure 26: Social Facilities on site, <strong>Generation</strong> Y, all countries<br />

Recommendations<br />

Access to social space is a preference; from shops on-site which reflects a dem<strong>and</strong> for multi-functional<br />

<strong>and</strong> mixed use facilities, to various types of venues like bars, clubs <strong>and</strong> sport facilities.<br />

Privilege a high level of on site support services: on site reception <strong>and</strong> support desks<br />

On-site facilities management services should be of high st<strong>and</strong>ard: finishes, cleaning, security<br />

Access to social space <strong>and</strong> venues on-site should be considered<br />

The presence of sport facilities on site or close by is recommended<br />

A collection of shops <strong>and</strong> local amenities is preferable on site or withiin close proximity<br />

Copyright © <strong>2010</strong>, Johnson Controls. Confidential. All Rights Reserved.<br />

Intellectual Property Johnson Controls, <strong>Haworth</strong> <strong>and</strong> iDEA.<br />

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