Generation Y and the Workplace Annual Report 2010 - Haworth

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Location
Cost
Efficiency
Infrastructure
Travel
Support Services
Reception
IT
Environmental Policies
Design
Image
Style
Atmosphere
Work settings
Individual space
Collaborative space
Shared space
Support space
Virtual space
Work style
Mobility status
HR Contract
Working patterns
Managerial Style
Sustainability
Green
Socialability
Real Estate
Facilities
Management
Workplace
Human
Resources
Social
Structure
Technology
Platform
Networked
Way of Working
Mobile
ITWeb2.0 Platform
Cloud
Global WorkPlace Innovation
A Workplace to
attract and retain
talent from the
Generation Y
A sustainable
and social
structure and
a physical
and virtual
environment in
which people
work, evolve
and grow as
individuals and
teams.
What are the implications for employers?
If we explore now the implications for, employers, real estate owners and investors and facilities
managers and service providers, as well as human resources strategies, we recommend our Industry to
consider the following issues:
Real Estate
It is clear that Generation Y would prefer an urbanised location however this conflicts with their
preference to drive to work.
An urban location will contribute to meeting a number of other key preferences such as:
The ability to leverage public transport networks contributing to more sustainable ways
of working.
Access to social and commercial facilities such as gyms, restaurants and bars.
The city can be an extension of the working environment facilitating collaboration and creativity
in a non-office environment.
An urban location will most likely be the more expensive location when compared with business
parks and rural locations however the urban location does allow an employer to tick a number of
the Generation Y boxes.
Hidden costs such as providing dedicated, on-site facilities may need to be considered when
comparing potential locations.
Facilities Management
FM today is just as much about supporting people as it is managing buildings. The preference of
Generation Y suggest that this will need to go further in the future providing high quality people focused
services akin with a hotel concierge.
FM will need to work closer with HR and RE to clearly articulate the business benefits of improving
service quality and providing subsidised or on-site access to social and commercial facilities.
Sustainability will be key and should be front and centre in the workplace and an factor of choice
for the generation y when choosing an organisation and an employer.
Copyright © 2010, Johnson Controls. Confidential. All Rights Reserved.
Intellectual Property Johnson Controls, Haworth and iDEA.
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