Sogea - 1999 annual report - Vinci

Sogea - 1999 annual report - Vinci Sogea - 1999 annual report - Vinci

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36 SERVICES Over the last couple of years the public authorities have been calling on the private sector to finance, develop, build and operate a number of facilities, particularly car parks. More recently private companies – hotels, clinics, property developers – have also begun to call on outside providers for financing, design, construction, operation and maintenance of their installations. Against this backdrop Sogea’s experience as a management company and the complementarity between that specialty and the building industry are advantages which the company has been able to capitalize on very successfully. Profile Sogea’s service activity is today primarily focused on parking and multi-service maintenance as well as the management of water treatment plants. Sogea is the third largest car park operator in France and has been active in the sector since 1970. Today it manages more than 40,000 parking spaces in more than 60 locations in nearly 25 cities. Its track record in consulting and engineering and also in design, construction, renovation, maintenance and operation of car parks makes it possible to provide both its public and private sector customers with customized solutions and comprehensive services. With the new label, called Vitamine, which it created in 1999, Sogea will from now on be guaranteeing to the users of its car parks total customer service quality and convenience. The granting of the right to use the label requires that the car park applying for it must increase their service in the areas of security, information, traffic – automobile and pedestrian – signing and related services. When it comes to multi-service maintenance, the experience of Sicra Maintenance in the Île-de-France for nearly 10 years now has enabled Sogea to begin to develop this activity in other regions. Sogea Ouest for example has set up MTI (Maintenance and Industrial works).

1 1. Built in 1978, the Heurteloup automated car park in Tours is still one of the most modern in France. 2. In the Île-de-France, Sogea manages nearly 25,000 spaces through its three subsidiaries: Sobea Île-de-France, Effiparc and Gefiparc. Companies are increasingly tending to refocus on their core business and outsource "peripheral" work to specialized maintenance companies. The services provided by Sicra Maintenance Multiservices and by the new entities which Sogea has set up in the French regions include all the services which enable a building to work and endure: high and low voltage electricity systems, air conditioning, plumbing and architectural specialty services. Activity In the area of car parks, Sogea has won a number of local authority contracts. In Paris, Sobea and its subsidiaries Gefiparc and Effiparc were already managing the car parks at the Place de la Concorde, the Ecole de Médecine, Vincent-Auriol, Gaité-Montparnasse, Alhambra, Méridien-Etoile, Villette and Place des Fêtes with a combined total of more than 7,000 spaces. There are an additional 13 sites, including the Stade de France. Overall the company is managing more than 23,000 parking spaces in the greater Paris area. 2 3 4 3. Sogea operates the car park at the Méridien-Etoile hotel near the Porte Maillot in Paris. VITAMINE LABEL 4. Sogea was awarded the contract to operate the Anvers car park in the 9th arrondissement in Paris. Car parks with a difference In 1999, Sogea invented "Vitamine P". This label commits the company to high quality customer service, convenience and a variety of services in its car parks. Vitamine car parks offer their customers an area set aside for information and various other services. Customer service representatives in the car parks, an essential security factor, are part of the Vitamine charter. Second commitment: convenience. Automobile and pedestrian lanes will be better signed. Means of payment will be more efficient and innovative, the car parks better maintained and better lit. Finally, in its Vitamine car parks Sogea guarantees the provision of many different services such as car wash, cycle parking, routine car maintenance, electrical charging posts and relays of surface retail outlets. 37

36<br />

SERVICES<br />

Over the last couple of years the<br />

public authorities have been calling<br />

on the private sector to finance,<br />

develop, build and operate a number<br />

of facilities, particularly car parks.<br />

More recently private companies – hotels,<br />

clinics, property developers – have also<br />

begun to call on outside providers for<br />

financing, design, construction, operation<br />

and maintenance of their installations.<br />

Against this backdrop <strong>Sogea</strong>’s experience<br />

as a management company and the<br />

complementarity between that specialty<br />

and the building industry are advantages<br />

which the company has been able<br />

to capitalize on very successfully.<br />

Profile<br />

<strong>Sogea</strong>’s service activity is today primarily focused on<br />

parking and multi-service maintenance as well as the<br />

management of water treatment plants.<br />

<strong>Sogea</strong> is the third largest car park operator in France<br />

and has been active in the sector since 1970. Today it<br />

manages more than 40,000 parking spaces in more<br />

than 60 locations in nearly 25 cities.<br />

Its track record in consulting and engineering and<br />

also in design, construction, renovation, maintenance<br />

and operation of car parks makes it possible to<br />

provide both its public and private sector customers<br />

with customized solutions and comprehensive<br />

services.<br />

With the new label, called Vitamine, which it created<br />

in <strong>1999</strong>, <strong>Sogea</strong> will from now on be guaranteeing<br />

to the users of its car parks total customer service<br />

quality and convenience. The granting of the right to<br />

use the label requires that the car park applying for<br />

it must increase their service in the areas of security,<br />

information, traffic – automobile and pedestrian –<br />

signing and related services.<br />

When it comes to multi-service maintenance, the<br />

experience of Sicra Maintenance in the Île-de-France<br />

for nearly 10 years now has enabled <strong>Sogea</strong> to begin<br />

to develop this activity in other regions. <strong>Sogea</strong> Ouest<br />

for example has set up MTI (Maintenance and<br />

Industrial works).

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