TGM for Guidelines for AOM 220711 - South African Civil Aviation ...

Technical Guidance Material 

for AERODROME OPERATIONS MANUAL 

Advisory Circular 

Subject: TECHNICAL GUIDANCE MATERIAL FOR DEVELOPMENT OF AN AERODROME 

OPERATIONS MANUAL 

Date: 22 July 2011 

APPLICABILITY: 

To all aerodrome operators, who intend to compile an aerodrome operations manual as per Civil Aviation 

Regulations (CAR) Part 139.02.3 requirements. 

This document is applicable to all South African aerodromes from category 3 and above as per CAR, Part 

139.02.3. 

TERMS OF REFERENCE: 

The intent of this manual “Guidelines for an operations manual” is to serve as a guideline only and as such may 

not be used, as a standard, for the installation, operation and maintenance of an Aerodromes Civil, electrical and 

navigational Aids. 

• Civil Aviation Regulations – Part 139. Aerodromes and Heliports: Licensing and Operation. 

• International Standards and Recommended Practices. 

• Aerodromes – Annex 14. -ICAO. Volume 1. Aerodrome Design and Operations. 

• International Standards and Recommended Practices. 

• Aerodromes – Annex 14. -ICAO. Volume II. Heliports. 

• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part I. 

Runways. 

• International Standards and Recommended Practices. Operation of Aircraft – Annex 6. -ICAO. 

• International Operations -Helicopters. 

• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part IV. Visual 

Aids. 

• International Standards and Recommended Practices. Airport Services Manual. -ICAO. Part VI. Control of 

Obstacles. 

• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part VI. 

Electrical Systems. 

• Occupational Health and Safety Act. No 85 of 1993. 

• Code of Practice for the Application of the National Building Regulations. SABS 0400 – 1990 

• Code of Practice for The Wiring of Premises 

TGM for Aerodrome Operations Manual 22 JULY 2011 Page 1 of 15

PURPOSE 

1. The purpose of this document is to assist airport authorities in developing an aerodrome operations manual 

and at the same time ensure uniformity in the development of such operations manual. It also ensures that 

there are appropriate procedures in place to address and achieve the required safety standard. It is not 

intended that these guidelines limit or regulate the operation of an aerodrome. 

2. This document is provided for information and guidance purposes. It may describe an example of an 

acceptable means, but not the only means, of demonstrating compliance with regulations and standards with 

respect to development of Aerodrome Operations Manual. 

ISSUED BY: 

Department: Aerodromes & Facilities 

Division Air Safety Infrastructure 


1 GENERAL INFORMATION 

1.1 Layout of the Aerodrome Operations Manual 

1.1.1 Font to be used 

• Arial Narrow 12 for text 

• Arial Narrow 14 for Subtitles 

• Arial Narrow 16 for Titles 

1.1.2 Font colour Black and all referenced documents must be highlighted in Blue. 

1.1.3 Page layout 

• Portrait 

• Landscape for airport layout drawings and any other annex that can 

1.1.4 Spacing 

• Between lines must be 1.5 

• Between paragraphs must be 2 

1.1.5 Cover page must have the following information: 

• The name of the Aerodrome as referred to the Aerodrome’s license issued by the SACAA. 

• The name of the Manual i.e. Aerodrome Operations Manual or Safety Management System. 

• Photograph of the Airport (optional) 

• License number (optional) 

• Customer Code i.e. FALA 

• Company logo (optional) 

1.1.6 Please note the once the AOM has been approved by the SACAA please attach that letter of approval to 

the AOM it can be an Annexure or be at the 1 st page of the manual. 

1.1.7 Copy of an aerodrome license shall be attached on the page 2 of the manual. 

Page 3 of the AOM must have a table of contents 

1.1.8 Page 4 of the manual must have manual revision record list e.g. 

Issue number Pages Affected Date Amended Approved by (Name) Signature 

1 2,6 and 27 15 May 2045 Sam Mokgotsane 

1.1.9 Page 5 of the Manual must have a list of effective pages e.g. 

Page number Issue number Effective Date 

2, 6 and 27 2 16 May 2045 

1.2 Introduction 

1.2.1 A statement that the manual complies with all applicable CAR’s, 

1.2.2 A statement that the manual contains operational instructions that are to be complied with. 

1.3 Organisation and responsibilities 

1.3.1 Organisational Structure 

A description of the organisational structure i.e. general organisational structure and Operations 

organogram showing lines of reporting pertaining to safety of the aerodrome. 

1.3.2 Post holders refer to CAR 139.02.5 

The name of each post holder responsible for safety of the aerodrome. A description of their functions, 

responsibilities and authorities pertaining to safety. 

1.4 Particulars of the aerodrome 

1.4.1 The particulars of the aerodrome must include, but not limited to the following: 

a) Name of the Aerodrome 

b) Physical and postal address 

c) Contact details 


1.5 Document control, amendments and distribution procedure 

The above procedure must include but (IS) not limited (TO): 

1.5.1 Identification of documents to be controlled 

1.5.2 Control, approval and distribution of relevant documents (to stakeholders and employees) amendments 

prior to issue; 

1.5.3 Removal of obsolete documents from use; and 

1.5.4 Periodically review and update and revision procedures 

1.5.5 A statement that handwritten amendments are not permitted. 

1.6 Procedures Format 

1.6.1 Procedure must include, but (IS) not limited to the following: 

a) Title 

b) Purpose (outline the objective of the procedure) 

c) Scope (what the procedure applies to) 

d) Responsibility (Who is responsible for what?) 

e) Procedure (How, What and When is actually done to ensure compliance?) 

f) Records (what records? For example checklists, forms, reports etc.) 

2. PARTICULARS OF THE AERODROME SITE 

2.1 Particulars of the aerodrome site, includes the following: 

(a) A plan of the aerodrome showing the main aerodrome facilities for the operation of the aerodrome, 

(b) A plan of the aerodrome showing the aerodrome boundaries, 

(c) A plan showing the distance of the aerodrome from the nearest city, town or other populous area and the 

location of any aerodrome facilities and equipment outside the boundaries of the aerodrome, 

(d) Particulars of title of: 

• The aerodrome site; or 

• (If the boundaries of the aerodrome are not defined in the documents of title – particulars of title of, or 

interest in, the property on which the aerodrome is located and a plan showing the boundaries and 

position of the aerodrome. 

3. PARTICULARS OF THE AERODROME OPERATING PROCEDURES 

3.1 Aerodrome Rescue and Fire Fighting Services; Part 139.02.07 

3.1.1 Particulars about the aerodrome Rescue and Fire Fighting Services: 

(a) Total number of firefighting personnel available for rescue and firefighting services during normal 

aerodrome operational hours, 

(b) The number of additional Rescue personnel available for rescue work during an aircraft accident, 

(c) Number of shifts providing these services on the aerodrome, 

(d) Total number and type of fire fighting vehicles, 

(e) Total carrying capacity of these individual fire fighting vehicles, 

(f) Total discharge rates of these individual vehicles, including complimentary agent, 

(g) Number of staffing per individual fire fighting vehicle, 

(h) A list of all rescue equipment carried on the fire fighting vehicles, 

(i) Name and telephone number of responsible person co-coordinating these services, 

(j) Procedure to check the firefighting appliances for operational status, and 

(k) Record keeping of the check results and where it is kept. 

3.2 Aerodrome emergency plan: Part 139.02.6 

A separate emergency procedure manual as well as an airport security manual is required. See 

part 139.02.6. The following must be included in the operational manual. 


3.2.1 Particulars of the aerodrome emergency plan, including the following: 

(a) Plans for dealing with emergencies or possible emergencies on or near the aerodrome that are caused by 

or may affect aircraft operations, 

(b) Details of tests for aerodrome facilities and equipment to be used in emergencies, including the frequency 

of those tests, 

(c) Details of exercises to test emergency plans, including the frequency of those exercises, 

(d) Arrangement for reviewing the effectiveness of responses in emergencies or exercises, 

(e) The establishment of n aerodrome emergency committee to deal with emergencies and organise training 

and other preparation for emergencies, 

(f) A list of the organisations represented on the emergency committee and the powers and function of the 

committee. 

3.3 Aerodrome Lighting Part 139.01.5 

3.3.1 Particulars of the inspection and maintenance procedures of the aerodrome electrical distribution and 

lighting system: 

(a) The procedure for carrying out inspections on the electrical distribution system and the completion of the 

inspection check list, 

(b) The procedure and method of recording the inspection results and the procedure of corrective action to be 

taken with regards critical and non-critical items, 

(c) The procedure for carrying out routine maintenance, 

(d) The procedure for carrying out emergency maintenance and repairs, 

(e) The procedure of testing the secondary power supply if available. The type of system in operation and the 

method of change over, 

(f) The names and telephone numbers of responsible persons for the switching of High Tension distribution 

switchgear, 

(g) Names and telephone numbers of the personnel responsible for the maintenance and repairs of the 

electrical distribution system during normal working hours, and 

(h) Names and designations of personnel responsible for the repairs of the electrical distribution system after 

normal working hours. 

3.4 Notification of aerodrome data and information: Part 139.02.9 

3.4.1 Particulars of the procedures for the reporting of the following, 

(a) Any changes in the aerodrome data and information as set out in the AIP. 

Method of reporting and recording the of notifications of the changes, during normal working hours as well 

as after hours, 

(b) The names and designations of the persons who are responsible for notifications of the changes and the 

telephone numbers for contacting persons during and after working hours, 

(c) The department name and telephone numbers, at CAA where any change in the data and aerodrome 

information must be reported to. 

3.5 Control of access into restricted areas: Part 139.02.26 and 139.02.29 

3.5.1 Particulars of the methods and procedures for the preventing of unauthorised entry of persons, vehicles, 

equipment, plant or animals, or other things into the aerodrome area which must include the following: 

(a) The method of control and procedures of prevention of access to the aircraft maneuvering area, 

(b) The method of control and procedures of prevention of access to the Runways and taxiways, 

(c) The method and procedures of control of vehicle required for aircraft operations onto the apron area, 

(d) The procedures of two way radio operations to limit access to the above mentioned areas. 

3.6 Aerodrome inspections by aerodrome operator: 

(a) The arrangement for carrying out inspections during and outside the normal hours of aerodrome 

operation, 

(b) The means of communicating with Air Traffic Control during an inspection, if applicable; 


(c) The arrangement for keeping an inspection logbook and the place where the logbook is kept; 

(d) Details of the intervals at which the inspections are carried out and the times of the inspections, 

(e) Details of the inspection checklist, 

(f) the arrangement for reporting the result of the inspections and for taking prompt follow up action to ensure 

correction of unsafe conditions, 

(g) The names and roles of the managers, who are responsible for the inspections and the telephone 

numbers for contacting those persons during and after working hours, 

(h) If the maintenance is to be carried out by contractors, then the ops manual must indicate as such and the 

name of the responsible person and it must be reflected in the ops manual. 

3.7 Aerodrome works safety: Part 139.02.20 

3.7.1 Particulars of the procedures for planning and safely carrying out works (including works which may have 

to be carried out at short notice) on, or in the vicinity of, the movement area, that may extend above an 

obstacle limitation surface, including the following: 

(a) The arrangement for communicating with Air Traffic Control during the carrying out of the works, 

(b) The names and telephone numbers and roles of the persons and organisations responsible for carrying 

out the works, and the arrangements for contacting those persons and organisations at all times, 

(c) The names of the aerodrome fixed base operators and aircraft operators who are to be notified of the 

works, and the telephone numbers for contacting those operators during and after working hours, 

(d) The distribution list for method of working plans, if required, 

(e) Description of work, 

(f) Permit control system, 

(g) Accompany procedures to workplace, 

(h) Access and vacate procedure with ATC, 

(i) Responsible person (in writing) to inspect and confirm runway safe and clean after construction workers 

vacated. 

3.8 Aircraft parking control: Part 139.01.18 

3.8.1 Particulars of the procedures for aircraft parking control, if established, including the following: 

(a) The arrangement for allocating the aircraft parking positions, 

(b) The arrangement for initiating engine start and ensuring clearances for aircraft Push-back, 

(c) An inventory and the description of any visual docking guidance system used at the aerodrome if 

applicable, 

(d) Type of electronic Docking system to be described. 

3.9 Airside vehicle control: Part 139.01.28 and 139.02.29 

3.9.1 Particulars of the procedure for the control of surface vehicles operating on, or in the vicinity of, the 

movement area, including the following: 

(a) Details of the applicable traffic rules (including speed limits and the means of enforcement of the rules, 

(b) The method of instructing and testing drivers in relation to the applicable traffic rules. 

3.10 Bird hazard management: Part 139.02.8 

3.10.1 Particulars of the procedure to deal with danger to aircraft operations caused by the presence of birds on 

or in the vicinity of the aerodrome (‘bird hazard”) including the following: 

(a) The arrangement for assessing any bird hazard, 

(b) The arrangement for the removal of any bird hazard, 

(c) The names and roles of the persons responsible for dealing with bird hazard, and the telephone numbers 

for contacting those persons during and after working hours. 

3.11 Obstacle control: Part 139.01.33 

3.11.1 Particulars setting out the procedures: 

(a) For monitoring the obstacle limitation surfaces for obstacles, 


(b) For monitoring building developments (in relation to heights of buildings and other structures) within the 

horizontal limits of the obstacle limitation surfaces, 

(c) For notifying CAA of the nature and location of obstacles. 

3.12 Supply of fuel to aircraft part 139.01.25 

3.12.1 Aerodrome operator shall document and implement a procedure for supply of fuel to aircraft. 

3.13 Apron cleaning and FOD Removal. ICAO Doc 9137_an/898 

3.13.1 Aerodrome operator shall document and implement a procedure for cleaning and FOD Removal. 

3.14 Disabled aircraft removal: 

3.14.1 Particulars of the procedures for removing an aircraft which is disabled on or near the movement area 

except in an emergency, including the following: 

(a) The roles of the aerodrome operator and the holder of the aircraft’s certificate of registration, 

(b) The arrangement for notifying the holder of the certificate of registration, 

(c) The arrangement for liaising with Air Traffic Control, 

(d) The arrangement for obtaining equipment and persons to remove the aircraft, 

(e) The names and roles of the persons who are responsible for arranging for the removal of an aircraft which 

is disabled, and the telephone numbers for contacting those persons during and after hours. 

3.15 Handling of hazardous materials: Part 92.00.1 through 28 

3.15.1 Particulars for the procedure for the safe handling of hazardous materials on the aerodrome, including the 

following: 

(a) The names, telephone numbers and roles of the persons who are responsible for the storage and 

handling of the hazardous materials, 

(b) The arrangement for special areas on the aerodrome to be set up for the storage of flammable liquids 

(including aviation fuels) and any other hazardous materials, 

(c) The methods to be followed for the delivery, storage, dispensing and handling of these materials. 

NOTE: Hazardous material includes explosives, flammable liquids and solids, corrosive liquids, oxidising or 

infectious substances, gasses, poisons, magnetised and radioactive materials. 

3.16 Protection of radar and navigational aids: Part 139.02.30 

3.16.1 Particulars of the procedure for protection of radar’s and navigational aids located on the aerodrome to 

ensure that their performance will not be degraded, including the following: 

(a) The arrangement for the control of activities in the vicinity of the radar/s and navigational aid installations, 

(b) The arrangement for ground maintenance in the vicinity of these installations, 

(c) The arrangement for the supply and installation of signs warning of hazardous microwave radiation. 

3.17 Low visibility operations: Part 172 

3.17.1 Particulars of the procedure for the measurement of visibility along the runway and the procedure for 

passing that information to the Air Traffic Control, if required, including the following: 

(a) In relation to the procedures, the names and roles of the persons who are responsible for measuring the 

runway visual range and the telephone numbers for contacting those persons during and after working 

hours, 

(b) The arrangement for taking the measurement and for giving the result to the Air Traffic Control. 

4. PARTICULARS OF AERODROME REQUIRED TO BE REPORTED TO AERONAUTICAL 

INFORMATION SERVICES (AIS) FOR NOTIFICATION IN THE AIP 

4.1 Aerodrome general information: 

a) the name of the aerodrome, 

b) the Province or region where the aerodrome is located, 

c) the geographic co-ordinates of the aerodrome reference point, 

d) the elevation of the aerodrome above sea level, 


e) details of the aerodrome beacon, 

f) the name of the aerodrome operator and the address and telephone number at which the operator can be 

contacted at all times; 

4.2 Runway information: 

a) the magnetic bearing of the runway and the runway number, 

b) the length , width and slopes of the runway; (cross-fall or camber slope) 

c) touch down area surface type, 

d) touch down area surface strength rating, 

e) the length of the clear-way, 

f) the length of the stop-way, 

g) the length and width of the graded and overall runway strips, 

h) the pavement surface type and its strength rating, 

i) the grading from the end of runway strip or clear-way to the critical obstacle, 

j) the supplementary take-off distances and associated gradients, 

k) The Aerodrome Obstacle Chart Type A if applicable. 

4.3 Infrastructure information: 

4.3.1 List all other services available on the aerodrome that has not been covered in other parts. 

4.3.2 as visual aid system information: 

a) The type of runway lighting and stand-by power, if any, for that lighting; and a detail description of 

type of essential supply systems. (Diesel or UPS), 

b) the type of approach lighting, 

c) The precision approach path indicator system, if applicable. 

4.3.3 as local information, any other matters that relate to safety of aircraft using the aerodrome. 

5. AERODROME EMERGENCY MANAGEMENT SYSTEM 

Aerodrome Emergency Management System Manual of Procedure: Part 139.02.6 (This has to be a 

separate operations manual and referenced in the Aerodrome Operations Manual) 

5.1 Particulars of an aerodrome emergency management system manual of procedure must include 

the following: 

5.1.1 Emergency telephone numbers: 

a) Air traffic services, 

b) Rescue and firefighting services (fire departments), 

c) Police and security, 

d) Medical services; 

• Hospitals 

• Ambulances 

• Doctors – business/ residence 

e) Aircraft operators; 

f) Government authorities; 

g) Civil defence and others. 

5.1.2 Aircraft accident on the airport 

a) Action by air traffic control (airport control tower or flight information service), 

b) Action by firefighting services, 

c) Action by police and security service, 

d) Action by airport authority; 

• Vehicle escort 


• Maintenance 

e) Action by medical services; 

• Hospitals 


• Doctors 

• Medical personnel 

f) Action by aircraft operator involved, 

g) Action by emergency operations center and mobile command post, 

h) Action by government authorities, 

i) Communications network (emergency operations center and mobile command post, 

j) Action by agencies involved in mutual aid emergency agreements, 

k) Action by transportation authorities (land, sea, air), 

l) Action by public information officer(s), 

m) Action by local fire departments when structures involved, 

n) Action by all other agencies. 

5.1.3 Aircraft accident off the airport: 


b) Action by rescue and firefighting services, 

c) Action by local fire services, 

d) Action by police and security service, 

e) Action by airport authority, 

f) Action by medical services; 

• Doctors 


g) Action by agencies involved in mutual aid agreements, 

h) Action by aircraft operator involved, 

i) Action by emergency operations center and mobile command post, 

j) Action by government authorities, 

k) Communications network (emergency operations center and mobile command post, 

l) Action by transportation authorities (land, sea, air), 

m) Action by public information officer(s), 

n) Action by all other agencies. 

5.1.4 Malfunction of aircraft in flight (full emergency or standby): 


b) Action by airport rescue and firefighting services, 


d) Action by airport authority, 


• Hospitals 


• Doctors 




h) Action by all other agencies. 

5.1.5 Structural fires (Sierra foxtrot phase): 



b) Action by firefighting services (local dire department), 



e) Evacuation of structure, 


• Hospitals 


• Doctors 



h) Action by public information officer(s), 

i) Action by all other agencies. 

5.1.6 Sabotage including bomb threat. (Aircraft or structure) (Bravo Whiskey Phase) 


b) Action by emergency operations center and mobile command post, 



e) Action by rescue and firefighting services, 


• Hospitals 


g) Action by aircraft operator involved, 

h) Action by government authorities, 

i) Isolated aircraft parking position, 

j) Evacuation, 

k) Searches by dogs and trained personnel, 

l) Handling and identification of luggage and cargo on board of aircraft, 

m) Handling and disposal of suspected bomb, 

n) Action by public information officer(s), 

o) Action by all other agencies. 

5.1.7 Unlawful seizure of aircraft 

a) Action by air traffic services (airport control tower or flight information services), 

b) Action by rescue and firefighting services, 

c) Action by police and security services, 



• Hospitals 


• Doctors 



g) Action by government authorities, 

h) Action by emergency operation center and mobile command post, 

i) Isolated aircraft parking position, 

j) Action by public information officer, 


k) Action by all other agencies. 

5.1.8 Incident on the airport. 

• An incident on the airport may require any or all of the actions detailed in 5.1.2, “Aircraft 

• Accidents on the airport.” Examples of incidents the airport authority should consider include 

• Fuel spills at the ramp, passengers loading bridge, and fuel storage area; dangerous goods 

• Occurrences at freight handling areas; collapses of structures; vehicle/ aircraft collisions; etc. 

5.1.9 Persons of authority – site roles 

To include but not limited to the following according to local requirements; 

a) On-airport; 

• Airport chief fire officer, 

• Airport authority, 

• Police and security – officer in charge, 

• Medical coordinator. 

b) Off airport; 

• Local chief fire officer, 

• Government authority, 

• Police and security – officer in charge. 

c) The on-scene commander must be appointed as required from within the pre-arranged mutual aid 

agreement. 

d) Experience indicates that confusion in identifying command personnel in incident situations is a serious 

problem. To alleviate this problem it is suggested that distinctive colored hard hats and vests or apparel 

with reflective lettering be worn by command personnel, for their easy identification. The following are the 

internationally recommended colors: 

Red: Chief Fire Officer 

Blue: Police Chief 

White: (red lettering) Medical Coordinator 

International orange: Airport administration 

Lime green: Transportation officer 

Dark brown: Forensic Chief 

6. AERODROME SECURITY MANUAL 

This needs to be a detachable annex or referenced to the Aerodrome Operations Manual 

6.1 The establishment of a Local Aerodrome Security Committee (LASC), including the establishment 

of an aerodrome security program (ASP): Part 139. 

a) Name and contact numbers of participants to the local aerodrome security committee (LASC), 

b) Roles and functions of each individual institution serving on the ASP; (airlines, aerodrome operators, 

aerodrome management etc. 

c) Frequency of LASC meetings, 

d) Procedure and frequency for testing of the functions of the ASP program. 

6.2 The establishment of an aerodrome emergency {Joint Operations Center (JOC)} or Emergency 

Operations Center (EOC) 

a) Location of the aerodrome JOC or EOC, 

b) Procedure according to which the JOC or EOC will be functioning; this should form part of the ASP, 

c) Appointment of a coordinator for the JOC or EOC functions, 

d) A list of all participants to the JOC or EOC as well as their contact numbers, during normal operational 

hours as well as after aerodrome operational hours, 


e) Procedure to test the operations of the JOC or EOC and the method to identify and rectify discrepancies 

identified during such tests, 

f) Contact details of the responsible person for the record keeping of JOC or EOC operations and where it is 

kept, 

g) Procedure to notify CAA of all incidents jeopardising or involving the integrity of airport security. 

6.3 The establishment of a communications network within the JOC or EOC: 

Aspects that needs to be considered: 

a) Provision of telephone and fax facilities, 

b) Provision of Radio facilities on all frequencies needed by participating institutions to the ASP, 

c) The provision of an internal communications system etc. 

d) Details and contact number of the responsible person for the procedure to check these systems, and the 

frequency thereof, 

e) Procedure for record keeping of these checks and where it is kept. 

6.4 Particulars of the aerodrome security procedure including the following: 

a) Procedures towards the prevention of unauthorised access to the airside of the aerodrome, 

b) Procedure and mechanism to establish a sterile area for departing passengers, 

c) Procedure for the screening of departing passengers, 

d) Procedure for the screening of air crew and aerodrome operators, 

e) Procedure for the segregation of screened and un-screened passengers, 

f) Procedure for the access of vehicles unto the airside and the screening of its occupants and contents, 

g) Procedure to identify aerodrome personnel operating within the airside. (Permit System), 

h) Procedure to ensure the integrity of the aerodrome security program is not jeopardised by unsafe/ or unscreened 

freight, 

i) Procedure to ensure freight accepted for transportation by air is rendered safe, 

j) Procedure for reporting unsafe freight to; 

• The airport authority 

• The Civil Aviation Authority 

• The airline involved 

k) Name an all hour contact number, of the person responsible for the airport security procedure. 

6.5 Aerodrome perimeter fence: 

a) The identification of the aerodrome boundaries, 

b) The protection of these boundaries by means of a perimeter fence, 

c) An indication of the type of fence incorporated to protect these boundaries, 

d) The number and identification method of gates within this fence, 

e) The method for allowing access through these gates, 

f) The procedure to ensure the integrity of the aerodrome fence, 

g) The frequency of aerodrome fence inspection and repair, if damaged, 

h) The procedure to record these inspections and the particulars of repairs, 

i) The protection method of storm-water drains or water streams that passes through underneath the 

aerodrome fence, 

j) Name and contact number of the person responsible for the upkeep of the aerodrome fence. 

7. QUALITY CONTROL SYSTEM 

7.1 Minimum standards for Quality Control System as prescribed in CAR 139.02.4: 

The Quality Control System should include the following essential elements in the internal quality 

assurance procedure as per CATS 139.02.4. 

7.2 A procedure that set out the level and frequency of the internal review CATS 139.02.4 (b) 


7.2.1 Background of Internal Audits 

a) Internal audits are those conducted internally by the organisation, using its own trained staff, to evaluate 

the organization’s, or parts of the organisation's, performance. The results are used by management to 

confirm compliance with the documented standards and procedures to initiate corrective action when the 

standard is not met or preventive actions where there is potential for non-conformance or non-compliance. 

b) Supplier/ Sub-contractors audits are carried out by an aerodrome on its suppliers or subcontractors. 

These audits are intended to satisfy the contracting organisation that the subcontractor meets the agreed 

requirements. 

7.2.1.1 Difference between audits and inspection 

a) Audit 

An audit is a methodical, independent, planned review used to determine how activities are being 

conducted, and compares results with how the activities should have been conducted according to 

established procedures and Civil Aviation Regulations Part 139. Audits are conducted for different 

purposes and have distinct identities that are defined 

b) Inspection 

An inspection is the act of observing, measuring, or testing one or more characteristics of a particular 

event or action. The primary purpose of an inspection is to verify: 

• that correct procedures and requirements are followed during an observed event or action; 

• that the end result conforms to the specified requirements of the event or action. 

• this normally done by safety officers during daily inspections (civil, apron, electrical, etc.) 

7.2.1.2 This procedure must include, but not limited to the following: 

a) Frequency of the audit 

b) Person responsible for conducting the audits 

c) Audit Criteria - Policies, procedures or requirements used as a reference 

d) Audit Scope - Areas to be audited 

e) Audit Method – method for auditing the process 

7.2.1.3 Person responsible for conducting the audits and frequency of the audit: 

The auditor must be independent of the function, operation or group being audited (normally contacted by 

Safety Managers or Coordinators an annual basis or bi-annually to ensure compliance by the whole 

aerodrome / organisation to the Civil Aviation Regulation, Orgnisation’s policies and procedures. 

7.2.1.4 Audit Scope - Areas to be audited: 

To facilitate and ensure the audit is thorough, divide the organisation into audit components based on the 

organisation’s operational or functional structure. Dependent on the size of the organization the audit cycle 

might be greater than one year; however, eighteen months is the maximum. Schedule the audit within 

each component to allow enough flexibility for resources to be committed. 

7.3 Procedure for recording findings and communicate them to management {CATS 139.02.4(c)} 

7.3.1 The procedure must include: 

a) Method used to report audit findings 

b) Management of the area audited should be notified 

c) Targets dates for responding to audit findings. 

d) Agreed corrective and preventive actions 

e) Schedule for follow-up and the closure of the corrective and preventive actions. 

7.3.2 Records must be maintained by Aerodrome Operator for verification by SACAA inspectors. The 

record must be accurate, complete, reliable, and accessible. 

7.4 Procedure by which other quality indicators such as facility malfunction reports, incidents, 

occurrence, complaints and defects are brought into the quality Control System {CATS 

139.02.4(e)}: 


7.4.1 The procedure for reporting facility malfunctions and defects must include: 

• Method used for reporting facility malfunction or defect including forms used for reporting, 

• Process followed when reporting a facility malfunction or defect including role players, and 

• Time frames for closing out facility malfunction or defect. 

7.4.2 The procedure for reporting incidents and accidents must include: 

Method used for reporting incident or accidents including forms used for reporting, 

• Time frames for reporting accidents, and 

• Investigation of contributing factors (root cause), corrective actions (actions taken to correct the incidents) 

and preventive action (actions required to prevent recurrence of the incident or accident) 

7.4.3 The procedure for reporting complaints must include: 

• Method used for reporting complaints including forms used for reporting 

• Process followed when logging a complaint 

• Time frames for closing out complaints 

7.5 Procedure for rectifying any deficiencies which may be found {CATS 139.02.4 (g)} 

7.5.1 This procedure to ensure that corrective actions are developed in response to findings, deviation or 

concerns identified. The procedure should include: 

• Method used to record the corrective action and preventive action; 

• Allocation and acceptance of ownership; 

• Monitoring each corrective action to verify timely and effective implementation and completion; 

• Regular reviews of root causes of all corrective actions. 

7.6 Procedure for management analysis and overview {CATS 139.02.4 (f)} 

7.6.1 Purpose of a management review is to review the Operational Quality Control System implemented at the 

aerodrome as well as to ensure its continuing adequacy, suitability and effectiveness. This should include 

an evaluation of the performance of the system, and should also address any decisions or actions 

necessary to improve system. It is an important tool used by Management to assess opportunities for 

improvement hence continual improvement of the system. 

7.6.2 To further define the concepts of adequacy, suitability and effectiveness: 

a) Adequacy – Sufficient to satisfy a requirement. A quality management system should be capable of 

satisfying applicable requirements including those specified by the organization and regulations. 

b) Suitability – The quality of having properties that are right for the specific purpose. 

c) Effectiveness – Adequate to accomplish a purpose; producing the intended or expected result. A quality 

control system should enable the organization to meet its own needs and those of Civil Aviation. 

7.6.3 Management shall review organizational operational performance at planned intervals, i.e. annually, 

quarterly or even monthly. 

7.6.4 Inputs to Management review (agenda items) should include but not limited to: 

a) Results of the audits (internal and external-SACAA) 

b) Non conformances raised internally. 

c) Status of corrective and preventive actions (for (a) & (b)) 

d) Need for changes that could affect the Quality control System, example of changes in the procedures and policies 

e) Customer feedback 

f) Recommendation for improvement 

7.6.5 These topics should be considered as the minimum, it can be further modified or expanded, as necessary, 

to address any additional issues or considerations that the organization may have. 

7.6.6 Records of these reviews should be maintained. These records should include, as a minimum, the date of 

the review, participants in the review, Discussion of agenda items, and any decisions or actions that are 

required and implementation dates 


DEVELOPED BY: 

SIGNATURE OF AERODROME 

QUALITY MANAGEMENT 

INSPECTOR 

REVIEWED & VALIDATED BY: 

SIGNATURE OF SENIOR 

MANAGER: AERODROME AND 

FACILITIES 

APPROVED BY: 

SIGNATURE OF GENERAL 

MANAGER: AIR SAFETY AND 

INFRASTRUCTURE 

N NGWENYA 22 JULY 2011 

NAME IN BLOCK LETTERS DATE 

NELSON NKABITI 22 JULY 2011 


GAWIE BESTBIER 22 JULY 2011 


END

TGM for Guidelines for AOM 220711 - South African Civil Aviation ...

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