TGM for Guidelines for AOM 220711 - South African Civil Aviation ...
TGM for Guidelines for AOM 220711 - South African Civil Aviation ...
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Technical Guidance Material<br />
<strong>for</strong> AERODROME OPERATIONS MANUAL<br />
Advisory Circular<br />
Subject: TECHNICAL GUIDANCE MATERIAL FOR DEVELOPMENT OF AN AERODROME<br />
OPERATIONS MANUAL<br />
Date: 22 July 2011<br />
APPLICABILITY:<br />
To all aerodrome operators, who intend to compile an aerodrome operations manual as per <strong>Civil</strong> <strong>Aviation</strong><br />
Regulations (CAR) Part 139.02.3 requirements.<br />
This document is applicable to all <strong>South</strong> <strong>African</strong> aerodromes from category 3 and above as per CAR, Part<br />
139.02.3.<br />
TERMS OF REFERENCE:<br />
The intent of this manual “<strong>Guidelines</strong> <strong>for</strong> an operations manual” is to serve as a guideline only and as such may<br />
not be used, as a standard, <strong>for</strong> the installation, operation and maintenance of an Aerodromes <strong>Civil</strong>, electrical and<br />
navigational Aids.<br />
• <strong>Civil</strong> <strong>Aviation</strong> Regulations – Part 139. Aerodromes and Heliports: Licensing and Operation.<br />
• International Standards and Recommended Practices.<br />
• Aerodromes – Annex 14. -ICAO. Volume 1. Aerodrome Design and Operations.<br />
• International Standards and Recommended Practices.<br />
• Aerodromes – Annex 14. -ICAO. Volume II. Heliports.<br />
• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part I.<br />
Runways.<br />
• International Standards and Recommended Practices. Operation of Aircraft – Annex 6. -ICAO.<br />
• International Operations -Helicopters.<br />
• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part IV. Visual<br />
Aids.<br />
• International Standards and Recommended Practices. Airport Services Manual. -ICAO. Part VI. Control of<br />
Obstacles.<br />
• International Standards and Recommended Practices. Aerodrome Design Manual. -ICAO. Part VI.<br />
Electrical Systems.<br />
• Occupational Health and Safety Act. No 85 of 1993.<br />
• Code of Practice <strong>for</strong> the Application of the National Building Regulations. SABS 0400 – 1990<br />
• Code of Practice <strong>for</strong> The Wiring of Premises<br />
<strong>TGM</strong> <strong>for</strong> Aerodrome Operations Manual 22 JULY 2011 Page 1 of 15
PURPOSE<br />
1. The purpose of this document is to assist airport authorities in developing an aerodrome operations manual<br />
and at the same time ensure uni<strong>for</strong>mity in the development of such operations manual. It also ensures that<br />
there are appropriate procedures in place to address and achieve the required safety standard. It is not<br />
intended that these guidelines limit or regulate the operation of an aerodrome.<br />
2. This document is provided <strong>for</strong> in<strong>for</strong>mation and guidance purposes. It may describe an example of an<br />
acceptable means, but not the only means, of demonstrating compliance with regulations and standards with<br />
respect to development of Aerodrome Operations Manual.<br />
ISSUED BY:<br />
Department: Aerodromes & Facilities<br />
Division Air Safety Infrastructure<br />
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1 GENERAL INFORMATION<br />
1.1 Layout of the Aerodrome Operations Manual<br />
1.1.1 Font to be used<br />
• Arial Narrow 12 <strong>for</strong> text<br />
• Arial Narrow 14 <strong>for</strong> Subtitles<br />
• Arial Narrow 16 <strong>for</strong> Titles<br />
1.1.2 Font colour Black and all referenced documents must be highlighted in Blue.<br />
1.1.3 Page layout<br />
• Portrait<br />
• Landscape <strong>for</strong> airport layout drawings and any other annex that can<br />
1.1.4 Spacing<br />
• Between lines must be 1.5<br />
• Between paragraphs must be 2<br />
1.1.5 Cover page must have the following in<strong>for</strong>mation:<br />
• The name of the Aerodrome as referred to the Aerodrome’s license issued by the SACAA.<br />
• The name of the Manual i.e. Aerodrome Operations Manual or Safety Management System.<br />
• Photograph of the Airport (optional)<br />
• License number (optional)<br />
• Customer Code i.e. FALA<br />
• Company logo (optional)<br />
1.1.6 Please note the once the <strong>AOM</strong> has been approved by the SACAA please attach that letter of approval to<br />
the <strong>AOM</strong> it can be an Annexure or be at the 1 st page of the manual.<br />
1.1.7 Copy of an aerodrome license shall be attached on the page 2 of the manual.<br />
Page 3 of the <strong>AOM</strong> must have a table of contents<br />
1.1.8 Page 4 of the manual must have manual revision record list e.g.<br />
Issue number Pages Affected Date Amended Approved by (Name) Signature<br />
1 2,6 and 27 15 May 2045 Sam Mokgotsane<br />
1.1.9 Page 5 of the Manual must have a list of effective pages e.g.<br />
Page number Issue number Effective Date<br />
2, 6 and 27 2 16 May 2045<br />
1.2 Introduction<br />
1.2.1 A statement that the manual complies with all applicable CAR’s,<br />
1.2.2 A statement that the manual contains operational instructions that are to be complied with.<br />
1.3 Organisation and responsibilities<br />
1.3.1 Organisational Structure<br />
A description of the organisational structure i.e. general organisational structure and Operations<br />
organogram showing lines of reporting pertaining to safety of the aerodrome.<br />
1.3.2 Post holders refer to CAR 139.02.5<br />
The name of each post holder responsible <strong>for</strong> safety of the aerodrome. A description of their functions,<br />
responsibilities and authorities pertaining to safety.<br />
1.4 Particulars of the aerodrome<br />
1.4.1 The particulars of the aerodrome must include, but not limited to the following:<br />
a) Name of the Aerodrome<br />
b) Physical and postal address<br />
c) Contact details<br />
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1.5 Document control, amendments and distribution procedure<br />
The above procedure must include but (IS) not limited (TO):<br />
1.5.1 Identification of documents to be controlled<br />
1.5.2 Control, approval and distribution of relevant documents (to stakeholders and employees) amendments<br />
prior to issue;<br />
1.5.3 Removal of obsolete documents from use; and<br />
1.5.4 Periodically review and update and revision procedures<br />
1.5.5 A statement that handwritten amendments are not permitted.<br />
1.6 Procedures Format<br />
1.6.1 Procedure must include, but (IS) not limited to the following:<br />
a) Title<br />
b) Purpose (outline the objective of the procedure)<br />
c) Scope (what the procedure applies to)<br />
d) Responsibility (Who is responsible <strong>for</strong> what?)<br />
e) Procedure (How, What and When is actually done to ensure compliance?)<br />
f) Records (what records? For example checklists, <strong>for</strong>ms, reports etc.)<br />
2. PARTICULARS OF THE AERODROME SITE<br />
2.1 Particulars of the aerodrome site, includes the following:<br />
(a) A plan of the aerodrome showing the main aerodrome facilities <strong>for</strong> the operation of the aerodrome,<br />
(b) A plan of the aerodrome showing the aerodrome boundaries,<br />
(c) A plan showing the distance of the aerodrome from the nearest city, town or other populous area and the<br />
location of any aerodrome facilities and equipment outside the boundaries of the aerodrome,<br />
(d) Particulars of title of:<br />
• The aerodrome site; or<br />
• (If the boundaries of the aerodrome are not defined in the documents of title – particulars of title of, or<br />
interest in, the property on which the aerodrome is located and a plan showing the boundaries and<br />
position of the aerodrome.<br />
3. PARTICULARS OF THE AERODROME OPERATING PROCEDURES<br />
3.1 Aerodrome Rescue and Fire Fighting Services; Part 139.02.07<br />
3.1.1 Particulars about the aerodrome Rescue and Fire Fighting Services:<br />
(a) Total number of firefighting personnel available <strong>for</strong> rescue and firefighting services during normal<br />
aerodrome operational hours,<br />
(b) The number of additional Rescue personnel available <strong>for</strong> rescue work during an aircraft accident,<br />
(c) Number of shifts providing these services on the aerodrome,<br />
(d) Total number and type of fire fighting vehicles,<br />
(e) Total carrying capacity of these individual fire fighting vehicles,<br />
(f) Total discharge rates of these individual vehicles, including complimentary agent,<br />
(g) Number of staffing per individual fire fighting vehicle,<br />
(h) A list of all rescue equipment carried on the fire fighting vehicles,<br />
(i) Name and telephone number of responsible person co-coordinating these services,<br />
(j) Procedure to check the firefighting appliances <strong>for</strong> operational status, and<br />
(k) Record keeping of the check results and where it is kept.<br />
3.2 Aerodrome emergency plan: Part 139.02.6<br />
A separate emergency procedure manual as well as an airport security manual is required. See<br />
part 139.02.6. The following must be included in the operational manual.<br />
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3.2.1 Particulars of the aerodrome emergency plan, including the following:<br />
(a) Plans <strong>for</strong> dealing with emergencies or possible emergencies on or near the aerodrome that are caused by<br />
or may affect aircraft operations,<br />
(b) Details of tests <strong>for</strong> aerodrome facilities and equipment to be used in emergencies, including the frequency<br />
of those tests,<br />
(c) Details of exercises to test emergency plans, including the frequency of those exercises,<br />
(d) Arrangement <strong>for</strong> reviewing the effectiveness of responses in emergencies or exercises,<br />
(e) The establishment of n aerodrome emergency committee to deal with emergencies and organise training<br />
and other preparation <strong>for</strong> emergencies,<br />
(f) A list of the organisations represented on the emergency committee and the powers and function of the<br />
committee.<br />
3.3 Aerodrome Lighting Part 139.01.5<br />
3.3.1 Particulars of the inspection and maintenance procedures of the aerodrome electrical distribution and<br />
lighting system:<br />
(a) The procedure <strong>for</strong> carrying out inspections on the electrical distribution system and the completion of the<br />
inspection check list,<br />
(b) The procedure and method of recording the inspection results and the procedure of corrective action to be<br />
taken with regards critical and non-critical items,<br />
(c) The procedure <strong>for</strong> carrying out routine maintenance,<br />
(d) The procedure <strong>for</strong> carrying out emergency maintenance and repairs,<br />
(e) The procedure of testing the secondary power supply if available. The type of system in operation and the<br />
method of change over,<br />
(f) The names and telephone numbers of responsible persons <strong>for</strong> the switching of High Tension distribution<br />
switchgear,<br />
(g) Names and telephone numbers of the personnel responsible <strong>for</strong> the maintenance and repairs of the<br />
electrical distribution system during normal working hours, and<br />
(h) Names and designations of personnel responsible <strong>for</strong> the repairs of the electrical distribution system after<br />
normal working hours.<br />
3.4 Notification of aerodrome data and in<strong>for</strong>mation: Part 139.02.9<br />
3.4.1 Particulars of the procedures <strong>for</strong> the reporting of the following,<br />
(a) Any changes in the aerodrome data and in<strong>for</strong>mation as set out in the AIP.<br />
Method of reporting and recording the of notifications of the changes, during normal working hours as well<br />
as after hours,<br />
(b) The names and designations of the persons who are responsible <strong>for</strong> notifications of the changes and the<br />
telephone numbers <strong>for</strong> contacting persons during and after working hours,<br />
(c) The department name and telephone numbers, at CAA where any change in the data and aerodrome<br />
in<strong>for</strong>mation must be reported to.<br />
3.5 Control of access into restricted areas: Part 139.02.26 and 139.02.29<br />
3.5.1 Particulars of the methods and procedures <strong>for</strong> the preventing of unauthorised entry of persons, vehicles,<br />
equipment, plant or animals, or other things into the aerodrome area which must include the following:<br />
(a) The method of control and procedures of prevention of access to the aircraft maneuvering area,<br />
(b) The method of control and procedures of prevention of access to the Runways and taxiways,<br />
(c) The method and procedures of control of vehicle required <strong>for</strong> aircraft operations onto the apron area,<br />
(d) The procedures of two way radio operations to limit access to the above mentioned areas.<br />
3.6 Aerodrome inspections by aerodrome operator:<br />
(a) The arrangement <strong>for</strong> carrying out inspections during and outside the normal hours of aerodrome<br />
operation,<br />
(b) The means of communicating with Air Traffic Control during an inspection, if applicable;<br />
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(c) The arrangement <strong>for</strong> keeping an inspection logbook and the place where the logbook is kept;<br />
(d) Details of the intervals at which the inspections are carried out and the times of the inspections,<br />
(e) Details of the inspection checklist,<br />
(f) the arrangement <strong>for</strong> reporting the result of the inspections and <strong>for</strong> taking prompt follow up action to ensure<br />
correction of unsafe conditions,<br />
(g) The names and roles of the managers, who are responsible <strong>for</strong> the inspections and the telephone<br />
numbers <strong>for</strong> contacting those persons during and after working hours,<br />
(h) If the maintenance is to be carried out by contractors, then the ops manual must indicate as such and the<br />
name of the responsible person and it must be reflected in the ops manual.<br />
3.7 Aerodrome works safety: Part 139.02.20<br />
3.7.1 Particulars of the procedures <strong>for</strong> planning and safely carrying out works (including works which may have<br />
to be carried out at short notice) on, or in the vicinity of, the movement area, that may extend above an<br />
obstacle limitation surface, including the following:<br />
(a) The arrangement <strong>for</strong> communicating with Air Traffic Control during the carrying out of the works,<br />
(b) The names and telephone numbers and roles of the persons and organisations responsible <strong>for</strong> carrying<br />
out the works, and the arrangements <strong>for</strong> contacting those persons and organisations at all times,<br />
(c) The names of the aerodrome fixed base operators and aircraft operators who are to be notified of the<br />
works, and the telephone numbers <strong>for</strong> contacting those operators during and after working hours,<br />
(d) The distribution list <strong>for</strong> method of working plans, if required,<br />
(e) Description of work,<br />
(f) Permit control system,<br />
(g) Accompany procedures to workplace,<br />
(h) Access and vacate procedure with ATC,<br />
(i) Responsible person (in writing) to inspect and confirm runway safe and clean after construction workers<br />
vacated.<br />
3.8 Aircraft parking control: Part 139.01.18<br />
3.8.1 Particulars of the procedures <strong>for</strong> aircraft parking control, if established, including the following:<br />
(a) The arrangement <strong>for</strong> allocating the aircraft parking positions,<br />
(b) The arrangement <strong>for</strong> initiating engine start and ensuring clearances <strong>for</strong> aircraft Push-back,<br />
(c) An inventory and the description of any visual docking guidance system used at the aerodrome if<br />
applicable,<br />
(d) Type of electronic Docking system to be described.<br />
3.9 Airside vehicle control: Part 139.01.28 and 139.02.29<br />
3.9.1 Particulars of the procedure <strong>for</strong> the control of surface vehicles operating on, or in the vicinity of, the<br />
movement area, including the following:<br />
(a) Details of the applicable traffic rules (including speed limits and the means of en<strong>for</strong>cement of the rules,<br />
(b) The method of instructing and testing drivers in relation to the applicable traffic rules.<br />
3.10 Bird hazard management: Part 139.02.8<br />
3.10.1 Particulars of the procedure to deal with danger to aircraft operations caused by the presence of birds on<br />
or in the vicinity of the aerodrome (‘bird hazard”) including the following:<br />
(a) The arrangement <strong>for</strong> assessing any bird hazard,<br />
(b) The arrangement <strong>for</strong> the removal of any bird hazard,<br />
(c) The names and roles of the persons responsible <strong>for</strong> dealing with bird hazard, and the telephone numbers<br />
<strong>for</strong> contacting those persons during and after working hours.<br />
3.11 Obstacle control: Part 139.01.33<br />
3.11.1 Particulars setting out the procedures:<br />
(a) For monitoring the obstacle limitation surfaces <strong>for</strong> obstacles,<br />
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(b) For monitoring building developments (in relation to heights of buildings and other structures) within the<br />
horizontal limits of the obstacle limitation surfaces,<br />
(c) For notifying CAA of the nature and location of obstacles.<br />
3.12 Supply of fuel to aircraft part 139.01.25<br />
3.12.1 Aerodrome operator shall document and implement a procedure <strong>for</strong> supply of fuel to aircraft.<br />
3.13 Apron cleaning and FOD Removal. ICAO Doc 9137_an/898<br />
3.13.1 Aerodrome operator shall document and implement a procedure <strong>for</strong> cleaning and FOD Removal.<br />
3.14 Disabled aircraft removal:<br />
3.14.1 Particulars of the procedures <strong>for</strong> removing an aircraft which is disabled on or near the movement area<br />
except in an emergency, including the following:<br />
(a) The roles of the aerodrome operator and the holder of the aircraft’s certificate of registration,<br />
(b) The arrangement <strong>for</strong> notifying the holder of the certificate of registration,<br />
(c) The arrangement <strong>for</strong> liaising with Air Traffic Control,<br />
(d) The arrangement <strong>for</strong> obtaining equipment and persons to remove the aircraft,<br />
(e) The names and roles of the persons who are responsible <strong>for</strong> arranging <strong>for</strong> the removal of an aircraft which<br />
is disabled, and the telephone numbers <strong>for</strong> contacting those persons during and after hours.<br />
3.15 Handling of hazardous materials: Part 92.00.1 through 28<br />
3.15.1 Particulars <strong>for</strong> the procedure <strong>for</strong> the safe handling of hazardous materials on the aerodrome, including the<br />
following:<br />
(a) The names, telephone numbers and roles of the persons who are responsible <strong>for</strong> the storage and<br />
handling of the hazardous materials,<br />
(b) The arrangement <strong>for</strong> special areas on the aerodrome to be set up <strong>for</strong> the storage of flammable liquids<br />
(including aviation fuels) and any other hazardous materials,<br />
(c) The methods to be followed <strong>for</strong> the delivery, storage, dispensing and handling of these materials.<br />
NOTE: Hazardous material includes explosives, flammable liquids and solids, corrosive liquids, oxidising or<br />
infectious substances, gasses, poisons, magnetised and radioactive materials.<br />
3.16 Protection of radar and navigational aids: Part 139.02.30<br />
3.16.1 Particulars of the procedure <strong>for</strong> protection of radar’s and navigational aids located on the aerodrome to<br />
ensure that their per<strong>for</strong>mance will not be degraded, including the following:<br />
(a) The arrangement <strong>for</strong> the control of activities in the vicinity of the radar/s and navigational aid installations,<br />
(b) The arrangement <strong>for</strong> ground maintenance in the vicinity of these installations,<br />
(c) The arrangement <strong>for</strong> the supply and installation of signs warning of hazardous microwave radiation.<br />
3.17 Low visibility operations: Part 172<br />
3.17.1 Particulars of the procedure <strong>for</strong> the measurement of visibility along the runway and the procedure <strong>for</strong><br />
passing that in<strong>for</strong>mation to the Air Traffic Control, if required, including the following:<br />
(a) In relation to the procedures, the names and roles of the persons who are responsible <strong>for</strong> measuring the<br />
runway visual range and the telephone numbers <strong>for</strong> contacting those persons during and after working<br />
hours,<br />
(b) The arrangement <strong>for</strong> taking the measurement and <strong>for</strong> giving the result to the Air Traffic Control.<br />
4. PARTICULARS OF AERODROME REQUIRED TO BE REPORTED TO AERONAUTICAL<br />
INFORMATION SERVICES (AIS) FOR NOTIFICATION IN THE AIP<br />
4.1 Aerodrome general in<strong>for</strong>mation:<br />
a) the name of the aerodrome,<br />
b) the Province or region where the aerodrome is located,<br />
c) the geographic co-ordinates of the aerodrome reference point,<br />
d) the elevation of the aerodrome above sea level,<br />
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e) details of the aerodrome beacon,<br />
f) the name of the aerodrome operator and the address and telephone number at which the operator can be<br />
contacted at all times;<br />
4.2 Runway in<strong>for</strong>mation:<br />
a) the magnetic bearing of the runway and the runway number,<br />
b) the length , width and slopes of the runway; (cross-fall or camber slope)<br />
c) touch down area surface type,<br />
d) touch down area surface strength rating,<br />
e) the length of the clear-way,<br />
f) the length of the stop-way,<br />
g) the length and width of the graded and overall runway strips,<br />
h) the pavement surface type and its strength rating,<br />
i) the grading from the end of runway strip or clear-way to the critical obstacle,<br />
j) the supplementary take-off distances and associated gradients,<br />
k) The Aerodrome Obstacle Chart Type A if applicable.<br />
4.3 Infrastructure in<strong>for</strong>mation:<br />
4.3.1 List all other services available on the aerodrome that has not been covered in other parts.<br />
4.3.2 as visual aid system in<strong>for</strong>mation:<br />
a) The type of runway lighting and stand-by power, if any, <strong>for</strong> that lighting; and a detail description of<br />
type of essential supply systems. (Diesel or UPS),<br />
b) the type of approach lighting,<br />
c) The precision approach path indicator system, if applicable.<br />
4.3.3 as local in<strong>for</strong>mation, any other matters that relate to safety of aircraft using the aerodrome.<br />
5. AERODROME EMERGENCY MANAGEMENT SYSTEM<br />
Aerodrome Emergency Management System Manual of Procedure: Part 139.02.6 (This has to be a<br />
separate operations manual and referenced in the Aerodrome Operations Manual)<br />
5.1 Particulars of an aerodrome emergency management system manual of procedure must include<br />
the following:<br />
5.1.1 Emergency telephone numbers:<br />
a) Air traffic services,<br />
b) Rescue and firefighting services (fire departments),<br />
c) Police and security,<br />
d) Medical services;<br />
• Hospitals<br />
• Ambulances<br />
• Doctors – business/ residence<br />
e) Aircraft operators;<br />
f) Government authorities;<br />
g) <strong>Civil</strong> defence and others.<br />
5.1.2 Aircraft accident on the airport<br />
a) Action by air traffic control (airport control tower or flight in<strong>for</strong>mation service),<br />
b) Action by firefighting services,<br />
c) Action by police and security service,<br />
d) Action by airport authority;<br />
• Vehicle escort<br />
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• Maintenance<br />
e) Action by medical services;<br />
• Hospitals<br />
• Ambulances<br />
• Doctors<br />
• Medical personnel<br />
f) Action by aircraft operator involved,<br />
g) Action by emergency operations center and mobile command post,<br />
h) Action by government authorities,<br />
i) Communications network (emergency operations center and mobile command post,<br />
j) Action by agencies involved in mutual aid emergency agreements,<br />
k) Action by transportation authorities (land, sea, air),<br />
l) Action by public in<strong>for</strong>mation officer(s),<br />
m) Action by local fire departments when structures involved,<br />
n) Action by all other agencies.<br />
5.1.3 Aircraft accident off the airport:<br />
a) Action by air traffic control (airport control tower or flight in<strong>for</strong>mation service),<br />
b) Action by rescue and firefighting services,<br />
c) Action by local fire services,<br />
d) Action by police and security service,<br />
e) Action by airport authority,<br />
f) Action by medical services;<br />
• Doctors<br />
• Medical personnel<br />
g) Action by agencies involved in mutual aid agreements,<br />
h) Action by aircraft operator involved,<br />
i) Action by emergency operations center and mobile command post,<br />
j) Action by government authorities,<br />
k) Communications network (emergency operations center and mobile command post,<br />
l) Action by transportation authorities (land, sea, air),<br />
m) Action by public in<strong>for</strong>mation officer(s),<br />
n) Action by all other agencies.<br />
5.1.4 Malfunction of aircraft in flight (full emergency or standby):<br />
a) Action by air traffic control (airport control tower or flight in<strong>for</strong>mation service),<br />
b) Action by airport rescue and firefighting services,<br />
c) Action by police and security service,<br />
d) Action by airport authority,<br />
e) Action by medical services;<br />
• Hospitals<br />
• Ambulances<br />
• Doctors<br />
• Medical personnel<br />
f) Action by aircraft operator involved,<br />
g) Action by emergency operations center and mobile command post,<br />
h) Action by all other agencies.<br />
5.1.5 Structural fires (Sierra foxtrot phase):<br />
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a) Action by air traffic control (airport control tower or flight in<strong>for</strong>mation service),<br />
b) Action by firefighting services (local dire department),<br />
c) Action by police and security service,<br />
d) Action by airport authority,<br />
e) Evacuation of structure,<br />
f) Action by medical services;<br />
• Hospitals<br />
• Ambulances<br />
• Doctors<br />
• Medical personnel<br />
g) Action by emergency operations center and mobile command post,<br />
h) Action by public in<strong>for</strong>mation officer(s),<br />
i) Action by all other agencies.<br />
5.1.6 Sabotage including bomb threat. (Aircraft or structure) (Bravo Whiskey Phase)<br />
a) Action by air traffic control (airport control tower or flight in<strong>for</strong>mation service),<br />
b) Action by emergency operations center and mobile command post,<br />
c) Action by police and security service,<br />
d) Action by airport authority,<br />
e) Action by rescue and firefighting services,<br />
f) Action by medical services;<br />
• Hospitals<br />
• Ambulances<br />
g) Action by aircraft operator involved,<br />
h) Action by government authorities,<br />
i) Isolated aircraft parking position,<br />
j) Evacuation,<br />
k) Searches by dogs and trained personnel,<br />
l) Handling and identification of luggage and cargo on board of aircraft,<br />
m) Handling and disposal of suspected bomb,<br />
n) Action by public in<strong>for</strong>mation officer(s),<br />
o) Action by all other agencies.<br />
5.1.7 Unlawful seizure of aircraft<br />
a) Action by air traffic services (airport control tower or flight in<strong>for</strong>mation services),<br />
b) Action by rescue and firefighting services,<br />
c) Action by police and security services,<br />
d) Action by airport authority,<br />
e) Action by medical services;<br />
• Hospitals<br />
• Ambulances<br />
• Doctors<br />
• Medical personnel<br />
f) Action by aircraft operator involved,<br />
g) Action by government authorities,<br />
h) Action by emergency operation center and mobile command post,<br />
i) Isolated aircraft parking position,<br />
j) Action by public in<strong>for</strong>mation officer,<br />
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k) Action by all other agencies.<br />
5.1.8 Incident on the airport.<br />
• An incident on the airport may require any or all of the actions detailed in 5.1.2, “Aircraft<br />
• Accidents on the airport.” Examples of incidents the airport authority should consider include<br />
• Fuel spills at the ramp, passengers loading bridge, and fuel storage area; dangerous goods<br />
• Occurrences at freight handling areas; collapses of structures; vehicle/ aircraft collisions; etc.<br />
5.1.9 Persons of authority – site roles<br />
To include but not limited to the following according to local requirements;<br />
a) On-airport;<br />
• Airport chief fire officer,<br />
• Airport authority,<br />
• Police and security – officer in charge,<br />
• Medical coordinator.<br />
b) Off airport;<br />
• Local chief fire officer,<br />
• Government authority,<br />
• Police and security – officer in charge.<br />
c) The on-scene commander must be appointed as required from within the pre-arranged mutual aid<br />
agreement.<br />
d) Experience indicates that confusion in identifying command personnel in incident situations is a serious<br />
problem. To alleviate this problem it is suggested that distinctive colored hard hats and vests or apparel<br />
with reflective lettering be worn by command personnel, <strong>for</strong> their easy identification. The following are the<br />
internationally recommended colors:<br />
Red: Chief Fire Officer<br />
Blue: Police Chief<br />
White: (red lettering) Medical Coordinator<br />
International orange: Airport administration<br />
Lime green: Transportation officer<br />
Dark brown: Forensic Chief<br />
6. AERODROME SECURITY MANUAL<br />
This needs to be a detachable annex or referenced to the Aerodrome Operations Manual<br />
6.1 The establishment of a Local Aerodrome Security Committee (LASC), including the establishment<br />
of an aerodrome security program (ASP): Part 139.<br />
a) Name and contact numbers of participants to the local aerodrome security committee (LASC),<br />
b) Roles and functions of each individual institution serving on the ASP; (airlines, aerodrome operators,<br />
aerodrome management etc.<br />
c) Frequency of LASC meetings,<br />
d) Procedure and frequency <strong>for</strong> testing of the functions of the ASP program.<br />
6.2 The establishment of an aerodrome emergency {Joint Operations Center (JOC)} or Emergency<br />
Operations Center (EOC)<br />
a) Location of the aerodrome JOC or EOC,<br />
b) Procedure according to which the JOC or EOC will be functioning; this should <strong>for</strong>m part of the ASP,<br />
c) Appointment of a coordinator <strong>for</strong> the JOC or EOC functions,<br />
d) A list of all participants to the JOC or EOC as well as their contact numbers, during normal operational<br />
hours as well as after aerodrome operational hours,<br />
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e) Procedure to test the operations of the JOC or EOC and the method to identify and rectify discrepancies<br />
identified during such tests,<br />
f) Contact details of the responsible person <strong>for</strong> the record keeping of JOC or EOC operations and where it is<br />
kept,<br />
g) Procedure to notify CAA of all incidents jeopardising or involving the integrity of airport security.<br />
6.3 The establishment of a communications network within the JOC or EOC:<br />
Aspects that needs to be considered:<br />
a) Provision of telephone and fax facilities,<br />
b) Provision of Radio facilities on all frequencies needed by participating institutions to the ASP,<br />
c) The provision of an internal communications system etc.<br />
d) Details and contact number of the responsible person <strong>for</strong> the procedure to check these systems, and the<br />
frequency thereof,<br />
e) Procedure <strong>for</strong> record keeping of these checks and where it is kept.<br />
6.4 Particulars of the aerodrome security procedure including the following:<br />
a) Procedures towards the prevention of unauthorised access to the airside of the aerodrome,<br />
b) Procedure and mechanism to establish a sterile area <strong>for</strong> departing passengers,<br />
c) Procedure <strong>for</strong> the screening of departing passengers,<br />
d) Procedure <strong>for</strong> the screening of air crew and aerodrome operators,<br />
e) Procedure <strong>for</strong> the segregation of screened and un-screened passengers,<br />
f) Procedure <strong>for</strong> the access of vehicles unto the airside and the screening of its occupants and contents,<br />
g) Procedure to identify aerodrome personnel operating within the airside. (Permit System),<br />
h) Procedure to ensure the integrity of the aerodrome security program is not jeopardised by unsafe/ or unscreened<br />
freight,<br />
i) Procedure to ensure freight accepted <strong>for</strong> transportation by air is rendered safe,<br />
j) Procedure <strong>for</strong> reporting unsafe freight to;<br />
• The airport authority<br />
• The <strong>Civil</strong> <strong>Aviation</strong> Authority<br />
• The airline involved<br />
k) Name an all hour contact number, of the person responsible <strong>for</strong> the airport security procedure.<br />
6.5 Aerodrome perimeter fence:<br />
a) The identification of the aerodrome boundaries,<br />
b) The protection of these boundaries by means of a perimeter fence,<br />
c) An indication of the type of fence incorporated to protect these boundaries,<br />
d) The number and identification method of gates within this fence,<br />
e) The method <strong>for</strong> allowing access through these gates,<br />
f) The procedure to ensure the integrity of the aerodrome fence,<br />
g) The frequency of aerodrome fence inspection and repair, if damaged,<br />
h) The procedure to record these inspections and the particulars of repairs,<br />
i) The protection method of storm-water drains or water streams that passes through underneath the<br />
aerodrome fence,<br />
j) Name and contact number of the person responsible <strong>for</strong> the upkeep of the aerodrome fence.<br />
7. QUALITY CONTROL SYSTEM<br />
7.1 Minimum standards <strong>for</strong> Quality Control System as prescribed in CAR 139.02.4:<br />
The Quality Control System should include the following essential elements in the internal quality<br />
assurance procedure as per CATS 139.02.4.<br />
7.2 A procedure that set out the level and frequency of the internal review CATS 139.02.4 (b)<br />
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7.2.1 Background of Internal Audits<br />
a) Internal audits are those conducted internally by the organisation, using its own trained staff, to evaluate<br />
the organization’s, or parts of the organisation's, per<strong>for</strong>mance. The results are used by management to<br />
confirm compliance with the documented standards and procedures to initiate corrective action when the<br />
standard is not met or preventive actions where there is potential <strong>for</strong> non-con<strong>for</strong>mance or non-compliance.<br />
b) Supplier/ Sub-contractors audits are carried out by an aerodrome on its suppliers or subcontractors.<br />
These audits are intended to satisfy the contracting organisation that the subcontractor meets the agreed<br />
requirements.<br />
7.2.1.1 Difference between audits and inspection<br />
a) Audit<br />
An audit is a methodical, independent, planned review used to determine how activities are being<br />
conducted, and compares results with how the activities should have been conducted according to<br />
established procedures and <strong>Civil</strong> <strong>Aviation</strong> Regulations Part 139. Audits are conducted <strong>for</strong> different<br />
purposes and have distinct identities that are defined<br />
b) Inspection<br />
An inspection is the act of observing, measuring, or testing one or more characteristics of a particular<br />
event or action. The primary purpose of an inspection is to verify:<br />
• that correct procedures and requirements are followed during an observed event or action;<br />
• that the end result con<strong>for</strong>ms to the specified requirements of the event or action.<br />
• this normally done by safety officers during daily inspections (civil, apron, electrical, etc.)<br />
7.2.1.2 This procedure must include, but not limited to the following:<br />
a) Frequency of the audit<br />
b) Person responsible <strong>for</strong> conducting the audits<br />
c) Audit Criteria - Policies, procedures or requirements used as a reference<br />
d) Audit Scope - Areas to be audited<br />
e) Audit Method – method <strong>for</strong> auditing the process<br />
7.2.1.3 Person responsible <strong>for</strong> conducting the audits and frequency of the audit:<br />
The auditor must be independent of the function, operation or group being audited (normally contacted by<br />
Safety Managers or Coordinators an annual basis or bi-annually to ensure compliance by the whole<br />
aerodrome / organisation to the <strong>Civil</strong> <strong>Aviation</strong> Regulation, Orgnisation’s policies and procedures.<br />
7.2.1.4 Audit Scope - Areas to be audited:<br />
To facilitate and ensure the audit is thorough, divide the organisation into audit components based on the<br />
organisation’s operational or functional structure. Dependent on the size of the organization the audit cycle<br />
might be greater than one year; however, eighteen months is the maximum. Schedule the audit within<br />
each component to allow enough flexibility <strong>for</strong> resources to be committed.<br />
7.3 Procedure <strong>for</strong> recording findings and communicate them to management {CATS 139.02.4(c)}<br />
7.3.1 The procedure must include:<br />
a) Method used to report audit findings<br />
b) Management of the area audited should be notified<br />
c) Targets dates <strong>for</strong> responding to audit findings.<br />
d) Agreed corrective and preventive actions<br />
e) Schedule <strong>for</strong> follow-up and the closure of the corrective and preventive actions.<br />
7.3.2 Records must be maintained by Aerodrome Operator <strong>for</strong> verification by SACAA inspectors. The<br />
record must be accurate, complete, reliable, and accessible.<br />
7.4 Procedure by which other quality indicators such as facility malfunction reports, incidents,<br />
occurrence, complaints and defects are brought into the quality Control System {CATS<br />
139.02.4(e)}:<br />
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7.4.1 The procedure <strong>for</strong> reporting facility malfunctions and defects must include:<br />
• Method used <strong>for</strong> reporting facility malfunction or defect including <strong>for</strong>ms used <strong>for</strong> reporting,<br />
• Process followed when reporting a facility malfunction or defect including role players, and<br />
• Time frames <strong>for</strong> closing out facility malfunction or defect.<br />
7.4.2 The procedure <strong>for</strong> reporting incidents and accidents must include:<br />
Method used <strong>for</strong> reporting incident or accidents including <strong>for</strong>ms used <strong>for</strong> reporting,<br />
• Time frames <strong>for</strong> reporting accidents, and<br />
• Investigation of contributing factors (root cause), corrective actions (actions taken to correct the incidents)<br />
and preventive action (actions required to prevent recurrence of the incident or accident)<br />
7.4.3 The procedure <strong>for</strong> reporting complaints must include:<br />
• Method used <strong>for</strong> reporting complaints including <strong>for</strong>ms used <strong>for</strong> reporting<br />
• Process followed when logging a complaint<br />
• Time frames <strong>for</strong> closing out complaints<br />
7.5 Procedure <strong>for</strong> rectifying any deficiencies which may be found {CATS 139.02.4 (g)}<br />
7.5.1 This procedure to ensure that corrective actions are developed in response to findings, deviation or<br />
concerns identified. The procedure should include:<br />
• Method used to record the corrective action and preventive action;<br />
• Allocation and acceptance of ownership;<br />
• Monitoring each corrective action to verify timely and effective implementation and completion;<br />
• Regular reviews of root causes of all corrective actions.<br />
7.6 Procedure <strong>for</strong> management analysis and overview {CATS 139.02.4 (f)}<br />
7.6.1 Purpose of a management review is to review the Operational Quality Control System implemented at the<br />
aerodrome as well as to ensure its continuing adequacy, suitability and effectiveness. This should include<br />
an evaluation of the per<strong>for</strong>mance of the system, and should also address any decisions or actions<br />
necessary to improve system. It is an important tool used by Management to assess opportunities <strong>for</strong><br />
improvement hence continual improvement of the system.<br />
7.6.2 To further define the concepts of adequacy, suitability and effectiveness:<br />
a) Adequacy – Sufficient to satisfy a requirement. A quality management system should be capable of<br />
satisfying applicable requirements including those specified by the organization and regulations.<br />
b) Suitability – The quality of having properties that are right <strong>for</strong> the specific purpose.<br />
c) Effectiveness – Adequate to accomplish a purpose; producing the intended or expected result. A quality<br />
control system should enable the organization to meet its own needs and those of <strong>Civil</strong> <strong>Aviation</strong>.<br />
7.6.3 Management shall review organizational operational per<strong>for</strong>mance at planned intervals, i.e. annually,<br />
quarterly or even monthly.<br />
7.6.4 Inputs to Management review (agenda items) should include but not limited to:<br />
a) Results of the audits (internal and external-SACAA)<br />
b) Non con<strong>for</strong>mances raised internally.<br />
c) Status of corrective and preventive actions (<strong>for</strong> (a) & (b))<br />
d) Need <strong>for</strong> changes that could affect the Quality control System, example of changes in the procedures and policies<br />
e) Customer feedback<br />
f) Recommendation <strong>for</strong> improvement<br />
7.6.5 These topics should be considered as the minimum, it can be further modified or expanded, as necessary,<br />
to address any additional issues or considerations that the organization may have.<br />
7.6.6 Records of these reviews should be maintained. These records should include, as a minimum, the date of<br />
the review, participants in the review, Discussion of agenda items, and any decisions or actions that are<br />
required and implementation dates<br />
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DEVELOPED BY:<br />
SIGNATURE OF AERODROME<br />
QUALITY MANAGEMENT<br />
INSPECTOR<br />
REVIEWED & VALIDATED BY:<br />
SIGNATURE OF SENIOR<br />
MANAGER: AERODROME AND<br />
FACILITIES<br />
APPROVED BY:<br />
SIGNATURE OF GENERAL<br />
MANAGER: AIR SAFETY AND<br />
INFRASTRUCTURE<br />
N NGWENYA 22 JULY 2011<br />
NAME IN BLOCK LETTERS DATE<br />
NELSON NKABITI 22 JULY 2011<br />
NAME IN BLOCK LETTERS DATE<br />
GAWIE BESTBIER 22 JULY 2011<br />
NAME IN BLOCK LETTERS DATE<br />
END<br />
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