The solution brought by Veolia Environnement

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EfficiEnt rEsourcE usE
>examples of best practices
The increasing scarcity of resources has become a clear challenge
for development. Full understanding of the problem encompasses a
number of well-known issues, including economic development, global
population growth, and the access of many people in emerging markets
to new means of consumption.
The term “resource” covers a wide range of concepts: water, air, energy,
minerals and metals, biomass, arable land, forests, biodiversity, and more.
Resources are often unevenly distributed over a given area, and may
change from abundant to scarce within a relatively short distance.
As part of its various business activities in water, waste and energy
management, Veolia Environnement has for many years, as an
operator of services, been sparing in the use of resources. Our company
continuously adds to its long-standing expertise through technical and
organizational innovations, examples of which are given in the attached
fact sheets.
These best practices are tangible, local contributions to the decoupling
of economic growth from the use of natural resources, as expressed by
the European Union in its “Roadmap to a Resource Efficient Europe.”*
*Communication CE 2011/571 of September 20, 2011
r e s o u r c e
e f f i
c i e n c y
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library.

Key
figures
140
million m 3 natural ground
water saved annually
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Veolia and the green
economy visit
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TYPE OF
RESOURCE SAVED
> Energy
Berlin > Germany
“Resource Saver ” Managed Aquifer Recharge
r e s o u r c e
e f f i
c i e n c y

Resource benefit -
indicators used
> For Berlin about
140 million m 3 natural
ground water are saved
annually as well as
40,000 kg iron, 4,000 kg
polymer and 430,000 kg
activated carbon, which
would otherwise be used
for extensive surface water
treatment.
Berlin > Germany
Context and resource challenge
The production of pure and hygienically safe drinking water is the core task of water suppliers like
Veolia. With increasing pollution of surface waters the technical treatment of water to meet
the quality targets has become increasingly challenging and resource consuming.
Alternative production of drinking water from high quality natural groundwater is possible,
however it is often limited, as this resource is renewable only on a high temporal scale.
Objectives
Allow the production of drinking water from
re-injected surface water in Berlin, while
avoiding extensive drinking water treatment
and abstracting as little natural groundwater
as possible.
Initial barriers to resource
efficiency
Managed Aquifer Recharge often cannot be
implemented in cases where certain
hydro-geological prerequisites are not met
(e.g. permeable subsurface adjacent to the
surface water with sufficient thickness).
In addition, energy consumption for MAR
may be higher than for direct surface water
use, when the surface water quality is very
good and only little water treatment is
necessary.
✔ The solution brought by Veolia Environnement
✔ Installation in Berlin of a MAR system which uses the self-purification capacity of the subsurface
ground to treat infiltrated surface water to the highest extent. The resulting raw water quality
allows that the necessary final treatment can be limited to aeration and rapid sand filtration only.
Routine disinfection is then completely avoided.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Manolo Mylonas. Veolia Wasser GmbH.

Key
figures
15
million m 3 annual water
saved
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Veolia and the green
economy visit
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Bucharest > Romania
Water network efficiency
R e s o u R c e
e f f i
c i e n c y
TYPE OF
RESOURCE SAVED
> Water

Resource benefit -
indicators used
> Pipe breaks decreased, from
nine per kilometer in 2002
to four per kilometer in
2009 (a compound average
reduction of 10% annually).
> By the end of 2008, low
water pressure problems
were totally fixed.
> Metering rate reached (and
staid at) 100%
> These achievements allowed
a water loss decrease of
150 million m3 between
2000 and 2010, leading to
successfully reaching the
58% targeted network yield
in a context of consumption
reduction (sold volume has
been reduced by nearly 50%
since the beginning of the
contract).
> The average of 15 million m3 annual water saving
is equivalent to the
consumption of a
200,000 inhabitant town.
Bucharest > Romania
Context and resource challenge
In the 1990s more than half of the population of Bucharest was not satisfied with the faltering
water utility. The intermittent and low pressure water service pointed to the importance
of water losses on the network. Even though Bucharest was not located in a water stressed area,
the magnitude of water wastage had become unacceptable and sustainable water management
was needed.
In March 2000, Apa Nova became the delegated operator for a 25 year period. The contract
is output based and includes challenging targets on water losses reduction.
Objectives
Improve the efficiency and operational
performance of the Bucharest water network
to allow a reduction by more than 50% of the
raw water abstraction quantity.
Initial barriers to resource
efficiency
In the dilapidated network, only 60% of
the water sold was metered. Non-revenue
water amounted to nearly 50% of the water
produced. The public operator was barely able
to cover its operating costs by tariff revenue
collection.
✔ The solution brought by Veolia Environnement
✔ Effective losses detection, repair and replacement works on the network
Mm 3 /year
600
500
400
300
200
100
0
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Losses
Production
Billing
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Christophe Majani d’Inguimbert - Apa Nova Bucarest.

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economy visit
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Brussels > Belgium
Recovery of bio-plastics from wastewater
R e s o u R c e
e f f i
c i e n c y
TYPE OF
RESOURCE SAVED
> Fossil fuels

Resource benefit -
indicators used
> PHA produced from waste
water is bio-sourced and
biodegradable
Brussels > Belgium
Context and resource challenge
Currently most of the world economy is dependant on fossil fuels and petroleum products.
Because these resources are limited and the GHG emissions linked to their consumption
is responsible for the climate change, there is a need for alternative solutions to lower
the dependency and minimize the environmental impacts.
Wastewater is often seen as pollution only. As wastewater contains ingredients that can be
transformed into valuable products, including fossil fuel derived equivalent, it can also be seen
as a resource.
Objectives
Produce PHA (polyhydroxyalkanoates),
an intermediate material for producing
bio-plastics, from wastewater.
PHA’s mechanical properties are equivalent
to those of polypropylene. It is biodegradable
and already produced biologically from sugar
or starch.
Initial barriers to resource
efficiency
Lack of process able to efficiently convert
the biologic carbon contained in wastewater.
✔ The solution brought by Veolia Environnement
✔ Research, innovation and development has been carried out for over 10 years by Veolia and its
Swedish subsidiary AnoxKaldnes on the different steps of a wastewater to bio-plastic chain. This
research, which included the sorting of naturally present bacteria that convert the polluted sludge
they feed on, was implemented on a pilot installation in the Aquiris wastewater plant in Brussels.
The process includes pre-treatment for organic carbon extraction, acclimatization of the biomass
(micro-organisms) and further bio-polymer extraction and purification.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Stéphane Lavoué.

Key
figures
100%
recovery of waste oil
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economy visit
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Limay > France
Edible oil to biodiesel conversion plant
r e s o u r c e
e F F i
c i e n c y
TYPE OF
RESOURCE SAVED
> Fossil fuels

Resource benefit -
indicators used
> 100% recovery of waste oil.
> Use of an untapped
renewable resource.
> 92% reduction of greenhouse
gas emissions versus fossil
fuel.
Limay > France
Context and resource challenge
Waste oils are waste generated by the agro-food industries, restaurants and households.
A high proportion of this waste is often still not properly collected or treated. In France roughly
180,000 metric tons/year edible oils are generated, of which only an estimated 20% is collected.
Edible oils, which have a high calorific value, therefore represent a widely untapped resource.
Objectives
Turn waste oil into a valuable fuel (biofuel),
complying with standard EN 14214.
✔ Unique initiative in France, this plant
represents an ecological model on an
industrial scale.
The plant converts waste edible oils into
second generation (not competing
with food-crop sourced) biofuel.
✔ The biofuel is further incorporated
(in 30% or 7% proportion) to fuel oil:
• B30 (contains 30% biofuel) for business
or city vehicle fleets.
• B7 (contains 7% biofuel) for fuel distribution
networks.
Initial barriers to resource
efficiency
Poor collection rate and the relative diversity
and variability of this resource.
Lack of implementation of regulatory
framework.
✔ The solution brought by Veolia Environnement
The production capacity of the plant can reach
80,000 tons of biofuel pro year.
The neighbouring hazardous waste treatment
plant offers virtuous cycles as it provides heat
that is recovered from hazardous waste
incineration and subsequently used
for all the edible oil plant energy needs.
✔ During the process two by-products
are also recovered:
• glycerine (for industrial use)
• potassium phosphate salts used
for preparing fertilizers.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library- Stéphane Lavoué.

Key
figures
24,000
Nm 3 biogas/day recovered
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Budapest > Hungary
Energy from wastewater treatment -
Biogas Water2Energy
r e s o u r c e
e f f i
c i e n c y
TYPE OF
RESOURCE SAVED
> Energy

Resource benefit -
indicators used
> The biogas recovery
quadrupled : 6,000 to
24,000 Nm3 /day.
> The electricity generation
tripled: 4,500
to 14,000 Nm3 /day
> The plant currently
achieves 80-90% electricity
autonomy.
Budapest > Hungary
Context and resource challenge
Biogas, one of the most important renewable energy sources, can be produced from waste water
treatment plant sewage sludge. Organic matter from such sludge can be converted by anaerobic
digestion into biogas which usually contains more than 60% methane, and can be used for
combined heat and power production in cogeneration units.
This biogas is not always properly recovered, sometimes due to lack of critical mass; one way
to reach such critical mass is to carry-out co-digestion of sludge together with other organic
waste such as grease, waste from food processing industries, or other organic liquid or solid
waste.
Objectives
Enhance the biogas to energy recovery
of the South Pest waste water treatment
plant, a 296,000 population equivalent
capacity plant which has a sewage biological
treatment and sludge digestion.
The ultimate target was to ensure production
within the plant of a quantity of renewable
energy at least equal to the quantity of
energy needed for the plant daily operation.
✔ Although in Hungary, a number of
factories were ready to get rid of their
“valueless” waste, our challenge was
to develop a solution for processing packed
expired food and industrial waste destined
to biogas production. Over the 2004-2008
period, the municipality decided to design
and implement a reengineering programme
aimed at achieving energy self sufficiency
Initial barriers to resource
efficiency
Critical mass for co-digestion of sludge with
biodegradable waste was not attained,
calling for new sources of organic waste
to be collected.
✔ The solution brought by Veolia Environnement
at the South Pest plant. In the absence
of available equipment on the market,
the solution developed and patented by
Veolia included a technology, Ecrusor,
capable of separating the packaging from
the organic matter, which then becomes
a paste suitable for digestion.
This technology was successfully installed
at South Pest in 2007.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Christophe Majani d’Inguimbert - Veolia Voda.

Key
figures
Over
50%
of the incoming waste
streams recycled.
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economy visit
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Ludres > France
Commercial waste high performance
sorting and recovery
r e s o u r c e
e F F i
c i e n c y
TYPE OF
RESOURCE SAVED
> Secondary raw
materials
> Energy

Resource benefit -
indicators used
• Secondary materials
Material recovery/recycling
of over 50% of the incoming
waste streams (ferrous and
non-ferrous metals, wood,
paper, cardboard and plastics
> Ferrous & non ferrous
2,9%
> Paper & cardboard
8,4% (input for paper mills
> Wood 14,7% (material
or energy recovery)
> Solid Recovered Fuels (SRF)
25,3% (input for cement kilns
or steel plant or other
furnaces)
> Sorting process residues
48,7% (for disposal
or further recovery)
• Solid Recovered Fuels
> 20% of the non-hazardous
waste is transformed into
SRF compliant to European
standards
Ludres > France
Context and resource challenge
In the Nancy (Eastern France) area as in many other urban areas, commercial waste is still often
collected in bulk, which represents specific constraints for its further recovery.
Yet in France the environmental “Grenelle” laws passed in 2009 and 2010 call for increased
recovery and for reduction of landfill.
Objectives
> To improve the way mixed non-hazardous
industrial waste is treated and recovered
> Constantly improve recycling quality
> Halve the amount of landfilled waste.
✔ Creation of a new generation high
performance commercial waste sorting
centre, whose treatment capacity can reach
110,000 metric tons/year.
An optimized combination of high technology
sorting machines (optical, ballistic and air flow)
yields valuable recovered materials which can
be either used as secondary materials ferrous
and non-ferrous metals, wood, paper, cardboard
and plastics) or as Solid Recovered Fuels. This
new generation material recovery facility, which
was commissioned in 2008, allows recovery
rates above 50%, making it a cutting edge
technology in the field.
Initial barriers to resource
efficiency
Previously used technologies and lack of
experience in innovative sorting technology
operation did not allow good recovery rates
for waste flows collected in bulk.
✔ The solution brought by Veolia Environnement
✔ This provides a concrete contribution
to address the challenge of rarefaction of
natural resources and subsequent increasing
landfill diversion target.
• recycling of waste which has up to now
been landfilled.
• recycling and energy recovery contributing
to reduce greenhouse gas emissions.
• production of secondary raw materials
and SRF (Solid Recovered Fuels).
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Alexis Duclos.

Key
figures
2,55
metric tons of CO2
emissions per ton
of recycled PET saved
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economy visit
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Rostock > Germany
“Bottle to bottle” plastic recycling process
r e s o u r c e
e f f i
TYPE OF
RESOURCE SAVED
> Raw material
(crude oil)
> Energy
c i e n c y

Resource benefit -
indicators used
Raw materials, energy,
and reduced CO2 emissions
> 2011 savings: 2,55 metric tons
of CO2 emissions per ton
of recycled PET (based on
IFEU report Feb 2012).
> Total savings in 2011 of
around 32,000 litres of
equivalent crude oil, since
rPET replaced virgin PET up
to 50% in our customers
bottles (virgin PET is
produced from crude oil or
natural gas: 1,9 kg of crude
oil and 23 kWh of energy are
needed to produce
1 kg of PET).
The peT cycle
Recycling
Collection
Performer
Consumer
Bottler
Retailer
Rostock > Germany
Context and resource challenge
In Germany, post-consumer PET beverage bottles are collected and recovered in line with the
packaging ordinance; the standardised 25 cent deposit per one-way bottle encourages consumers
to return their empty bottles to the retailer. As most beverage bottles are made of PET
(polyethylene terephthalate), the re-use of recycled PET in a new PET bottle are a crucial success
factor for recycling this material in a sustainable closed loop.
Objectives
Recycling of post consumer PET beverage
bottles into a raw material (rPET), which can
be used in the same application again – a PET
beverage bottle.
✔ In the Veolia Environmental Services’
plant in Rostock, post-consumer PET
beverage bottles sourced from the German
one-way collection system are recycled with
the help of a multi stage process called
“URRC”.
The final product is called CleanPET and is a
food-grade PET flake. The plant turns the
equivalent of around 750 million used
PET-bottles a year into CleanPET that is used
to manufacture new bottles.
✔ In a first step the PET bottles are sorted by
colour; the labels and other contaminants are
removed. The main fraction, transparent/clear
Initial barriers to resource
efficiency
A wide use of rPET is currently often
prevented by the lack of efficient collection
systems (quality and quantity wise), therefore
the efficiency to recover PET material as a raw
material in a recycling process.
✔ The solution brought by Veolia Environnement
bottles are then mechanically and chemically
cleaned in basically 2 steps – 1. grinding and
washing, 2. “URRC” process to remove surface
and migration contamination. The rPET called
CleanPET can then be shipped to preform
converters to be eventually used by the
beverage industries to make new bottles.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Alexis Duclos.

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economy visit
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TYPE OF
RESOURCE SAVED
> Water
Crépieux-Charmy
> France
Aquifer recharge
r e s o u r c e
e F F i
c i e n c y

Resource benefit -
indicators used
> After the aquifer recharge
system was put in place,
only a simplified treatment
technique was needed for
drinking water (no more
need of advanced sanitation
techniques).
Line of water flow
after infiltration
Initial line of water
flow
Rhone
Crépieux-Charmy > France
Context and resource challenge
Up to 90% of Greater Lyon’s water supply comes from the alluvial aquifer of the Rhone river; the
proper delivery of the main well field, at Crépieux-Charmy (82 wells) is crucial for the city supply.
Moreover the quality of this resource is a determinant of the drinking water production costs
and of the guarantee of continuous access to the water service. It is also essential to the proper
functioning of ecosystems and biodiversity. Thus actions towards pollution prevention
are essential to preserve the water resource.
Objectives
Greater Lyon wanted to guard against the
growing risk of an accidental pollution of
the Rhone river, due to the development
of industry and communication channels
upstream of the city. It also wanted to
optimize the management of catchments
and of the Rhone alluvial aquifer.
✔ Greater Lyon and Veolia Water
implemented a major program aimed at
securing water resources and water supply.
The security principle in this program was
primarily based on a hydraulic barrier
designed to protect the Crépieux-Charmy well
field. The barrier consists of eight infiltration
ponds that change the drainage line and
prevent the river Rhone from being polluted.
Infiltration pond creating
a hydraulic barrier
Crépieux-Charmy
well field
Initial barriers to resource
efficiency
Rare though recurring accidental pollution
of the Rhone river caused occasional
contamination of the well field natural
water supply.
✔ The solution brought by Veolia Environnement
Operation of the hydraulic barrier protecting the well field
against accidental pollution of the Rhone
The hydraulic barrier artificially creates a
difference in groundwater level between the
river, the alluvial water table and the wells.
Besides acting as a dynamic protection of the
well field, this system enables:
✔ Raising the water table level through the
infiltration basins and facilitating the water
production : the water table is subject to
fluctuations due to river flow and levels, and
its productivity depends on its level;
✔ Supporting the water at low flow ensuring
the continuity of water supply.
This hydraulic barrier is completed by a crisis
management system, with an inventory of
potential polluters and continuous monitoring
of the quality of the Rhone by two automatic
analysis stations upstream of the well field.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Rodolphe Escher.

Key
figures
With
120,000
metric tons/year incoming used
motor oil flow, the Osilub facility
produces 97,000 metric tons/
year VGO meeting virgin oil
specifications
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economy visit
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GONFREVILLE-
L’ORCHER > France
OSILUB: used motor oil regeneration unit
r e s o u r c e
e F F i
c i e n c y
TYPE OF
RESOURCE SAVED
> Fossil fuels

Resource benefit -
indicators used
With a 120,000 metric tons/
year incoming used motor
oil flow, the Osilub facility
produces:
> 97,000 metric tons/year
VGO meeting virgin oil
specifications.
> 10,000 metric tons/year
diesel oil.
> 13,000 metric tons/year tars
(waste, destined to energy
recovery).
GONFREVILLE-L’ORCHER > France
Context and resource challenge
Motor oil is a consumable product which needs to be properly collected and treated once it has
been used by the vehicles. In France only, 383,000 metric tons/year new motor oil are consumed
and 225,600 metric tons/year used motor oil are collected. Before the commissioning of the Osilub
plant, only one regeneration unit existed, with an input of less than 100,000 metric tons/year.
Objectives
The EU waste legislation (2008 waste
framework directive) reaffirmed the hierarchy
of the waste treatment options, thus
prioritizing regeneration for used motor
oils. In this context, Veolia Environnement,
through its subsidiary Sarp Industries,
in partnership with Total, decided to bring
an answer to the motor oil treatment
under-capacity in France by designing
and building a new generation motor oil
regeneration plant in Gonfreville (near
Rouen).
✔ An innovative process based on a “scraped
film vacuum distillation” technology
was developed and implemented, leading
to an efficiency ratio above 75%. The oil
regeneration unit produces a “Vacuum Gas
Oil” (VGO), an intermediate product which can
be used as an input into refineries for
Initial barriers to resource
efficiency
Insufficient degree of innovation in previous
used motor oil regeneration technology.
Dispersion of the used motor oil arisings.
Lack of clear priority to regeneration
(recycling) in former waste legislation.
✔ The solution brought by Veolia Environnement
the fabrication of all types of petrol derived
products. VGO can also be used as a direct
input in the motor oil production facilities,
with a quality equivalent to those of the best
virgin oils produced from refineries. In the
Osilub venture, Veolia guarantees the resource
whereas Total guarantees the outlet.
Veolia Environnement – June 2012 – Design & production: – Photo credits: Patrick Boulen; VEOLIA Photo Library - Christophe Majani ; Jean François Pélégry.

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economy visit
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Montluçon > France
Energy Performance Contract
r e s o u r c e
e F F i
c i e n c y
TYPE OF
RESOURCE SAVED
> Energy

Resource benefit -
indicators used
> Dalkia’s commitments
equate to annual energy
savings of more than 17% on
average energy use, including
3% through behaviour
change.
> This represents an overall
savings for the city and
the Greater Montluçon
Urban Area of €117,000 and
avoidance of 5,500 metric
tons of CO2 emissions over
the contract.
> Dalkia’s innovative solutions
reduced investment by more
than 10% thanks to the
Energy Savings Certificates
(white certificates) obtained.
Montluçon > France
Context and resource challenge
Urban territories are at the heart of sustainability issues: in particular they account for most
of the energy use and of the carbon emissions. But they are also at the heart of sustainable
solutions, as they allow economies of scale and more efficient services. In France the « Grenelle »
Environnmental Plan which was adopted in 2010 calls for a 38% reduction in energy consumption
and a 50% reduction of CO2 emissions by the end of 2020.
Pursuant to this sustainable development policy, the city of Montluçon and the Greater
Montluçon Urban Area together with Dalkia signed a 10-year “Energy Performance Contract”—
the first of its kind in the Auvergne region — which took effect on January 2010.
Objectives
Reduce energy consumption and CO2
emissions by means of reduced investment
while maintaining the energy comfort of
citizens.
✔ As part of a Public/Private Partnership
established in record time, Dalkia carried out
over 180 energy saving measures applied
to 96 public building sites. These measures
pertain to streamlining of building heating
systems, use of renewable energy (example:
wood for schools), implementation
Initial barriers to resource
efficiency
Perceived complexity of engaging into a first
partnership agreement procedure (Public-
Private Partnership).
✔ The solution brought by Veolia Environnement
of “building management systems” (BMS)
with remote monitoring of boilers, improving
of building insulation, installation of
condensing boilers and heat pumps,
connection of gyms to a district heating
network, etc.
Veolia Environnement – June 2012 – Design & production: – Photo credits: Dalkia Centre-Méditerranée.

Key
figures
Over
600,000
m 2 of business park Paris Val
d’Europe will be heated by this
green recovered energy
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economy visit
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Val d’EuropE > France
r e s o u r c e
e F F i
TYPE OF
RESOURCE SAVED
> Energy
Heat recovery from data centers for district heating
c i e n c y

Resource benefit -
indicators used
> When the installation is fully
operational, over 600,000 m 2
of business park Paris Val
d’Europe will be heated by
this green recovered energy;
26,000 MWh and 5,400 tons
of CO2 will be avoided
annually.
Val d’EuropE > France
Context and resource challenge
Due to ICT booming services and the resulting need for ever increasing data processing capacities,
data centers are experiencing exponential growth. They are also great energy consuming devices
which, according to recent estimations, accounted for 1 to 1,5% of the global electricity
consumption in 2010, and 2% of global CO2 emissions. Thus data centers require very big cooling
systems, whose released heat is practically always lost. Increasing computing capacities therefore
lead to considerable amounts of wasted energy worldwide.
Objectives
In the Val d’Europe project, the recovery of
heat from a big data center, to be used as an
input into a local district heating system, was
considered, because of the proximity of office
buildings and dwellings. The whole project
stems from the commitment of several
players: Dalkia (energy services division
of Veolia Environnement), SAN Val d’Europe
(political and administrative body of a group
of municipalities) and Epamarne/Epafrance
(public bodies in charge of the territory’s
development and planning.
✔ The heat is recovered from a great
banking group’s data center for the benefit
of the Val d’Europe business park district
heating network.
✔ The heat recovered on the engines
of the data center chillers is transferred
Initial barriers to resource
efficiency
Usually heat generated by data center cooling
systems is not recovered, either because
of inexistence of local outlets, or because
of insufficient quantity of heat generated,
leading to unacceptably high unit costs
of investments.
✔ The solution brought by Veolia Environnement
to the water that flows through the pipes
of the heating network. The water which is
heated at 55 °C is directly used at the
exchanger outlet.
With such a temperature there is no need
for additional heating.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library : Salah Benacer.

To know more about
Veolia and the green
economy visit
www.veolia.com
From your mobile:
m.greeneco.veolia.com
TYPE OF
RESOURCE SAVED
> Phosphorous acid
Berlin > Germany
Wassmannsdorf Waste Water Treatment Plant
Recovery of phosphorous acid from wastewater
r e s o u r c e
e f f i
c i e n c y

Resource benefit -
indicators used
> The recovered phosphorous
acid will substitute naturally
mined phosphorus in
equivalent quantities.
Berlin > Germany
Context and resource challenge
Phosphorous acid that is usually present in wastewaters has almost always been considered as a
waste. If mismanaged, excess phosphorus can also threaten freshwater supplies and aquatic
ecosystems through eutrophication process. Yet this natural element is essential to plant growth
and to life in general. Mined from rock phosphate deposits and synthesized into mineral fertilizers
destined for agricultural fields, its easily mined rock reserves are dwindling. The constraints this
could place on fertilizer production may pose significant risks to the food production chain.
Objectives
Ensure a cost effective phosphate recovery
operation from waste water in the
Wassmannsdorf wastewater treatment
plant, through MAP (Magnesium Ammonium
Phosphate, or Struvite) crystallisation.
By doing so i.e by treating phosphorous acid
as a finite resource, we shift our management
paradigm from mitigating a noxious
substance to recovering and recycling
a valuable element.
Initial barriers to resource
efficiency
A first MAP crystallisation process has been
put in place (MgCl2 injection in sludge pipe
after digestion and CO2 stripping) with
disappointing results and high maintenance
costs (crystal deposit in the reactor;
abrasion problem in the centrifuges).
✔ The solution brought by Veolia Environnement
✔ A new extraction technology was developed with the help of Veolia Environnement’s R&D,
leading to a new reactor design with significantly improved efficiency.
Veolia Environnement – June 2012 – Design & production: – Photo credits: Veolia Wasser GmbH.

To know more about
Veolia and the green
economy visit
www.veolia.com
From your mobile:
m.greeneco.veolia.com
TYPE OF
RESOURCE SAVED
> Energy
> Waste
> Water
Sochaux,
MulhouSe, VeSoul
> France
Facilities management for 3 PSA Peugeot-Citroën
car manufacturing sites
r e s o u r c e
e F F i
c i e n c y

Resource benefit -
indicators used
> 22% reduction of the thermal
consumption
and associated greenhouse
gas emissions
> Water consumption has
been divided by a factor
2 in 6 years
> 100% of waste recovered.
> « Zero social default »
when transferring over
1,000 employees
Sochaux, MulhouSe,
VeSoul > France
Context and resource challenge
In view of streamlining a full scope of services to three of their car manufacturing plants in
Eastern France, PSA Peugeot-Citroën looked for a single partner capable of taking responsibility
for the entire scope, of taking result commitments and of successfully completing the social
transfer of over 1,000 PSA employees to a dedicated service structure. The scope of services covers
21 activities ranging from management of the water cycle, compressed air and utilities, waste, site
logistics, management of buildings and support to the industrial process.
Objectives
> Obtain resource gains in order to attain
long-term productivity.
> Improve cost visibility and monitoring.
> Reduce the environmental footprint.
✔ Create a common company (SENSE)
with PSA, employing the transferred staff
while leaving Veolia with full responsibility
for economic commitments.
✔ Reorganize the 21 activities on the 3 sites
with different cultures by creating 3 activity
centers (energy, FM activities, utilities) working
on all the sites.
✔ Integrate activities related to production
(cranes, portable tools, engines…)
Initial barriers to resource
efficiency
Costs associated to reorganization of
21 activities on 3 historic car manufacturing
sites and to the transfer of 1,000 PSA
employees to a new structure.
✔ The solution brought by Veolia Environnement
✔ Set up a flexible invoicing system
(indicators per activity unit) and a 25%
productivity plan over 5 years.
✔ Optimisation of the energy scheme.
✔ Water management optimisation.
✔ Organisation of waste treatment,
recycling and energy recovery.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library - Christophe Majani.

Key
figures
25%
reduction of the energy
consumption
To know more about
Veolia and the green
economy visit
www.veolia.com
From your mobile:
m.greeneco.veolia.com
SINES > Portugal
Attainment of highest energy efficiency
on a chemical green field site
r e s o u r c e
e f f i
c i e n c y
TYPE OF
RESOURCE SAVED
> Energy

Resource benefit -
indicators used
> 25% reduction of the
energy consumption,
which positions the site as
a technological reference
within its sector and
evidences its commitment
to the energy efficiency
principle.
SINES > Portugal
Context and resource challenge
Artlant is a chemical company. Its Sines greenfield site in Portugal is dedicated to the production
of PTA (purified terephthalic acid).
One of the major challenges when building the site was to use the most updated technology
to achieve significant savings in the utilities production.
Objectives
Optimize the energy efficiency and
environmental impact of the site.
Initial barriers to resource
efficiency
Costs associated to the production of utilities.
✔ The solution brought by Veolia Environnement
✔ Creation of a special purpose company dedicated to building and operating the site,
with a single contact person for the client: ARTELIA.
Under the terms of the contract, Veolia Environnement provides the steam production, electricity
supply to the network (cogeneration), the water treatment, the supply of compressed air and liquid
nitrogen and hydrogen, and the wastewater treatment.
Veolia installed an anaerobic effluent treatment process in order to reduce the volume of waste
and recover the biogas, to be used instead of natural gas to produce steam.
Veolia Environnement – June 2012 – Design & production: – Photo credits: Serge Petitjean.

Key
figures
70%
decrease of water resources
taken for the industrial
process
To know more about
Veolia and the green
economy visit
www.veolia.com
From your mobile:
m.greeneco.veolia.com
Tangier > MoRocco
Zero carbon and zero water discharge car
manufacturing plant / Renault
R e s o u R c e
e f f i
TYPE OF
RESOURCE SAVED
> Raw material
(crude oil)
> Energy
c i e n c y

Resource benefit -
indicators used
> No discharge of industrial
waste water to the
environment and 70%
decrease of water resources
taken for the industrial
process
> 98% CO2 emissions decrease
Tangier > MoRocco
Context and resource challenge
Build the first automotive bodywork-assembly plant in the world with both zero carbon and zero
water discharge.
Objectives
The zero carbon and zero water discharge
Veolia project for the Tangier Renault plant
was achieved thanks to Renault’s strong wish
to build a plant that integrated, right at the
beginning of the project, a green economy
approach. This approach had as a goal
to “turn a greenfield plant into a green plant”
in line with the Renault sustainability policy.
The zero carbon solution is based on three
consecutive actions:
✔ The plant energy consumption has been
reduced by Veolia from its original estimation
in the plant dimensioning.
✔ Veolia Environnement and Renault
together sought, in association with the
automotive paint-shop suppliers, technical
solutions to recover energy otherwise
Initial barriers to resource
efficiency
Such a performance had never been achieved
before for this type of site (bodywork
assembly plant). To achieve the goal,
it was necessary to work within the client’s
industrial process.
✔ The solution brought by Veolia Environnement
wasted from this shop and use it in the plant
industrial process.
✔ At the end, the remaining consumptions
for the industrial process
are provided by renewable energies
in a biomass-fuelled power plant.
Veolia also designed, built and operated
a water recycling process based on a
combination of technological solutions.
Veolia Environnement – June 2012 – Design & production: – Photo credits: VEOLIA Photo Library : Christophe Majani d’Inguimbert. Communication Renault Tanger / Hatim Alami Ben-Amine.