Download PDF - Home Automation, Inc
Download PDF - Home Automation, Inc
Download PDF - Home Automation, Inc
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
HAI SUPPORT<br />
86<br />
2 0 1 2 P R O D U C T C A T A L O G<br />
Unparalleled support: HAI provides<br />
Dealers and Distributors a wealth of<br />
proven tools for success.<br />
Dealer and distributorwebsites<br />
HAI maintains separate Dealer support and Distributor support websites that share<br />
common offerings. To keep them secure, a user ID and password login is provided.<br />
Dealers who have not yet been confirmed as HAI Listed Dealers can still log in to the<br />
Dealer support website as a Guest for a limited access view of all that is available.<br />
<strong>Download</strong>s<br />
<strong>Download</strong> all product materials including owners manuals, installation manuals<br />
unavailable on the HAI public website, product technical sheets, and quick start<br />
guides. Also available for download are all brochures, integration notes for<br />
Connectivity Partner products, manufacturer’s suggested retail price, minimum<br />
advertised price (distributor support only), and return authorization forms.<br />
Updates from HAI<br />
Technical Advisories are important alerts regarding installation issues, and<br />
Technical Bulletins are important alerts regarding product issues.<br />
Dealers and Distributors each receive monthly newsletters, which bundle all of<br />
the month’s notable information, including upcoming trade shows, new product<br />
releases, training dates, technical support, and press releases.<br />
Knowledge Base: 24/7 support<br />
HAI’s Knowledge Base at http://kb.homeauto.com is composed of documents<br />
formulated by HAI’s Technical Support team. The Knowledge Base is available for<br />
24/7 support. HAI Listed Dealers and Distributors can access this resource via their<br />
respective support websites. HAI’s Online Forums also allow open sharing of ideas,<br />
applications, and setups.<br />
Training<br />
HAI provides online training classes for convenient viewing by Dealers and<br />
Distributors. Additionally, HAI offers Dealer and Distributor-only webinars.<br />
Sales leads<br />
HAI provides Listed Dealers and Distributors valuable sales leads for their area.<br />
www.homeauto.com