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HAI SUPPORT
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2 0 1 2 P R O D U C T C A T A L O G
Unparalleled support: HAI provides
Dealers and Distributors a wealth of
proven tools for success.
Dealer and distributorwebsites
HAI maintains separate Dealer support and Distributor support websites that share
common offerings. To keep them secure, a user ID and password login is provided.
Dealers who have not yet been confirmed as HAI Listed Dealers can still log in to the
Dealer support website as a Guest for a limited access view of all that is available.
Downloads
Download all product materials including owners manuals, installation manuals
unavailable on the HAI public website, product technical sheets, and quick start
guides. Also available for download are all brochures, integration notes for
Connectivity Partner products, manufacturer’s suggested retail price, minimum
advertised price (distributor support only), and return authorization forms.
Updates from HAI
Technical Advisories are important alerts regarding installation issues, and
Technical Bulletins are important alerts regarding product issues.
Dealers and Distributors each receive monthly newsletters, which bundle all of
the month’s notable information, including upcoming trade shows, new product
releases, training dates, technical support, and press releases.
Knowledge Base: 24/7 support
HAI’s Knowledge Base at http://kb.homeauto.com is composed of documents
formulated by HAI’s Technical Support team. The Knowledge Base is available for
24/7 support. HAI Listed Dealers and Distributors can access this resource via their
respective support websites. HAI’s Online Forums also allow open sharing of ideas,
applications, and setups.
Training
HAI provides online training classes for convenient viewing by Dealers and
Distributors. Additionally, HAI offers Dealer and Distributor-only webinars.
Sales leads
HAI provides Listed Dealers and Distributors valuable sales leads for their area.
www.homeauto.com