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Intelligent Tutoring Systems for Ill-Defined Domains - Philippe ...

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Fig. 1. Sample of an expert decision map. The call-out box (27-) displays the verbatim text<br />

from the transcript.<br />

Questionnaires. Three questionnaires were administered during this study. A prequestionnaire<br />

covered basic demographic in<strong>for</strong>mation (age, sex, level of training) and<br />

asked participants to state their general attitude towards using technology. A case<br />

questionnaire, administered after each BioWorld case solved, asked the participants<br />

about their familiarity with the concepts covered in the case, to rate the level of<br />

difficulty of the case and to describe different aspects of their reasoning process in<br />

solving the case. A final post-questionnaire explored the participants’ perceptions of<br />

the educational effectiveness of BioWorld and allowed space <strong>for</strong> reporting any<br />

technical difficulties that were encountered.<br />

3.3 Protocol<br />

Using Expert Decision Maps 74<br />

The pilot study consisted of two sessions in the laboratory. For the first session, 18<br />

laptop computers running BioWorld were arranged in a single room. The session<br />

lasted approximately one hour, during which the students were given a short<br />

introduction to the BioWorld environment and the aims of the pilot study. Following<br />

the administration of consent <strong>for</strong>ms and the pre-questionnaire, the students were given<br />

the opportunity to solve the tutorial case in BioWorld. The two student researchers<br />

were available <strong>for</strong> technical questions and the teacher was available <strong>for</strong> content<br />

questions. After they completed the tutorial case, the students were asked to fill out<br />

the case questionnaire be<strong>for</strong>e concluding the session.<br />

The second session took place on the following day, without the teacher present.<br />

The students were randomly assigned to one of two rooms, each containing nine<br />

laptop computers. The students were not encouraged to engage in, or restricted from,

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