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Maximising revenue<br />

<strong>through</strong> <strong>better</strong><br />

<strong>environmental</strong> <strong>outcomes</strong><br />

Steve Henry<br />

Centre for Sustainable Practice Wanaka


Centre for Sustainable Practice<br />

• Otago, NZ and international activity<br />

Industry 3<br />

Industry 2<br />

Industry 1<br />

Local and Regional Government<br />

Training<br />

Research


Win everywhere<br />

Economy / Profits<br />

Sustainable business<br />

� Profits<br />

� Taxes, R&D<br />

� Jobs<br />

� Expenditures<br />

� Training<br />

� Fair trade<br />

� Core values<br />

Environment / Planet<br />

Eco-Efficiency<br />

� Manufacturing efficiencies<br />

� Operations efficiencies<br />

� Product efficiencies<br />

� Smart design<br />

� Cradle-to-cradle, take-back<br />

� Beyond compliance<br />

� Restorative to nature<br />

Equity / People<br />

Ethical business<br />

� Internal employees<br />

� Human rights<br />

� Health & Safety<br />

� Empowerment<br />

� Respect, Caring<br />

� Local community<br />

� Rest of the world<br />

Source: Bob Willard “The Next Sustainability Wave”


Queenstown Lakes Sustainable<br />

Business Programme<br />

*140 business participants in 2009<br />

•“From why to how to”<br />

•Pick the low fruit, plan for high fruit<br />

and new fruit<br />

•Free workshops to fee for service<br />

contracts<br />

• 37 businesses in year long<br />

programme


Overpromising is dangerous


Visitor Satisfaction Research (2008)<br />

Environmental practices expected by international visitors<br />

ACTIVITIES<br />

TRANSPORT<br />

ACCOMMODATION<br />

Recycling<br />

79%<br />

Fuel efficient vehicles<br />

83%<br />

Recycling<br />

84%<br />

Conservation efforts<br />

72%<br />

Carbon emissions<br />

limiters<br />

59%<br />

Energy conservation<br />

72%<br />

Environmental<br />

enhancements<br />

68%<br />

Recycling<br />

54%<br />

Water conservation<br />

69%


The gap<br />

85% of visitors expect reductions in<br />

emissions by transport operators<br />

(Queenstown Visitor Monitor 2009)<br />

Stockholm re fueling facility<br />

Oil for dust suppression<br />

in Queenstown Lakes


Queenstown Lakes Biodiesel<br />

Consortium<br />

� 30 businesses with<br />

1.5million annual litres use<br />

� Brand value<br />

� Free from emissions tax of<br />

3.5c per litre from July 1 st<br />

� Long term price stability<br />

NZ’s first public biodiesel refuelling facility in<br />

Queenstown


Participating Businesses


Business motivation<br />

Profit<br />

Share price<br />

Growth<br />

Revenue<br />

Customer care<br />

Expense savings<br />

Competition<br />

Market share<br />

Leadership<br />

Governance<br />

Why<br />

Sustainable<br />

practice?<br />

Innovation<br />

Speed to market<br />

New markets<br />

Talent wars<br />

Productivity<br />

Motivation<br />

Brand image<br />

Managing risks<br />

Compliance<br />

Supply security


Risk of Losing Awakened Consumers<br />

• Until 2006: 70-80% of consumers said they<br />

were are switching to “green” companies,<br />

but only 10% actually did<br />

• 2006: 20% buy green<br />

(Sustainable brand study by egg, March 07)<br />

• 2008: 33% buy green<br />

(Globescan and McKinsey Study, 2008)<br />

Cover collage from Deloitte & Touche “Tax Wednesday” seminar, March 26, 2008


2<br />

Earlier stages in<br />

the supplier chain<br />

Introduce your organisation<br />

What do we depend on?<br />

Energy<br />

Water<br />

Transport<br />

Land, Building, Equipment<br />

Investment<br />

People<br />

Copyright © The Natural Step<br />

3<br />

What is left?<br />

Waste<br />

By-products<br />

What do we deliver?<br />

Products<br />

Services<br />

1<br />

Use of<br />

product/service


Reality


World Scientists‟ Warning, 2005 & 2007<br />

UN Millennium Ecosystem Assessment<br />

(2005)<br />

15 of 24 (60%) of the world‟s ecosystems<br />

are being degraded or used unsustainably<br />

“Human activity is putting such strain on the natural functions of Earth<br />

that the ability of the planet‟s ecosystems to sustain future generations<br />

can no longer be taken for granted.”<br />

IPCC Report (Feb 07)<br />

Signed by 2,500 of world‟s leading scientists<br />

90% probability that humans<br />

are causing climate change;<br />

more dire predictions<br />

Bob Willard „Masterslide Set‟


Ecological Overshoot<br />

Copyright © The Global Footprint Network


Silos<br />

ENVIRONMENT<br />

bearable<br />

Used under creaative commons<br />

licence<br />

SOCIETY<br />

Sustainable<br />

viable<br />

equitable<br />

ECONOMY


Reality<br />

Used under creaative commons licence<br />

Environment<br />

Society<br />

Economy


Warnings from Economists<br />

Stern Review Report (Oct 2006)<br />

Former World Bank chief economist, Nicholas Stern<br />

Economists’ Statement on Climate Change<br />

1. Cost of climate change mitigation:<br />

1% of annual global GDP by 2050<br />

if we act now; 5-20% if we act later<br />

(Bank bailout cost 5% of global GDP)<br />

2. Benefits of $2.5T if we act now;<br />

global depression if we do nothing<br />

3. Must stabilize GHGs:<br />

Use carbon taxes and / or<br />

a cap-and-trade system;<br />

deploy low-carbon technologies;<br />

80-90% below 1990 levels by 2050 in developed<br />

countries<br />

Bob Willard „Masterslide Set‟


Environment Is A „Top 10‟ Risk<br />

Threat of „Radical Greening' from stricter regulations,<br />

changes in consumer attitudes, and extreme<br />

weather<br />

Other Top 10 risks<br />

Regulatory and compliance risk;<br />

Consumer demand shifts; Global financial shocks;<br />

Aging consumers and workforce; Emerging markets;<br />

Energy shocks; Industry consolidation / transition;<br />

Execution of strategic transactions; Cost inflation<br />

“Properly approached, the process of risk management can add value even if,<br />

fortunately, the event never happens..”<br />

Ernst & Young: “Strategic Business Risk 2008” report, April 2008


The Squeeze<br />

Copyright © The Natural Step<br />

• Availability of natural resources<br />

• Health of natural systems / environment<br />

• Tolerance of green wash<br />

• Trust of entirely profit driven business<br />

• Population<br />

• Price of natural resources<br />

• Government intervention / regulation / taxes<br />

• Consumer pressure / level of transparency<br />

• Costs (resources, waste, insurance etc)<br />

• Desire for improved quality of life


5 Mega-<br />

Issues<br />

10 Market Forces Business Risks<br />

5 Demanding<br />

Stakeholders<br />

Climate Change Green<br />

Consumers<br />

Pollution &<br />

Health<br />

Globalization<br />

Backlash<br />

Energy<br />

Crunch<br />

Business as Usual?<br />

Activist<br />

Shareholders<br />

Civil Society /<br />

NGOs<br />

Government<br />

Regulators<br />

Erosion of Trust Financial<br />

Sectors<br />

Market Risks<br />

Balance Sheet Risks<br />

Operating Risks<br />

Capital Cost Risks<br />

Difficult access to capital


Big Change is coming<br />

10 Market Forces<br />

5 Mega-Issues 5 Demanding<br />

Stakeholders<br />

Climate Change Green<br />

Consumers<br />

Pollution & Health Activist<br />

Shareholders<br />

Globalization<br />

Backlash<br />

Energy<br />

Crunch<br />

Civil Society /<br />

NGOs<br />

Government<br />

Regulators<br />

Erosion of Trust Financial<br />

Sectors<br />

Unchartered<br />

rising<br />

Expectations


Water<br />

Source; NZ Government Infrastructure Report 2010


Emissions Trading Scheme<br />

From July 1 st<br />

Stationary energy, fossil fuels,<br />

industrial processes<br />

Then in line with trading<br />

partners<br />

Expect..............<br />

Tax of 3.5c per litre on<br />

diesel<br />

Electricity price rise 5%<br />

“tax to incentivise polluters to<br />

account for Greenhouse Gas<br />

emissions”


Also expect<br />

“The opportunity for<br />

business to make<br />

billions”<br />

- biomass export for<br />

wood chips<br />

- storing carbon in soil<br />

- ruminant animal<br />

methane reduction<br />

NZ Business Council for Sustainable<br />

Development August 2008<br />

“An increase in carbon content in<br />

top 10cm of NZ Soils by 0.17%<br />

would account for all our carbon<br />

emissions”<br />

40% NZ business<br />

by turnover are<br />

members


Also expect<br />

• Efficiency incentives<br />

“ The ETS will cost $25<br />

million – this would be<br />

more but we have saved<br />

34% of energy to make<br />

milk powder in past 5<br />

years”<br />

Media release March 2010


Also expect<br />

• You snooze you loose<br />

“ETS should be<br />

delayed as business<br />

does not understand<br />

it”<br />

John Christie Otago Chamber<br />

of Commerce April 2010


Expect <strong>better</strong> buildings<br />

”Green Building Costs and Financial Benefits,”<br />

Gregory H. Kats, Massachusetts Technology Collaborative, 2003


Dunedin Exported Energy<br />

Dollars<br />

Coal<br />

Lignite<br />

LPG<br />

Electricity Wood<br />

Petrol<br />

Diesel


Torrefied Wood Production<br />

Electricity to Site<br />

City Forests<br />

3% Moisture<br />

Hydrophobic<br />

Wood Chips


Moana Pool LPG to Biomass<br />

LPG<br />

Torrefied<br />

Wood<br />

Chips<br />

LPG<br />

Wood Chip<br />

Estimated fuel savings $370,000 per annum (2009 LPG Pricing)<br />

Capital Cost $1.3M, simple payback 3.5 years


Beyond carbon…elements<br />

that are central to our<br />

economies<br />

• Nitrogen<br />

• Phosphorous<br />

• Sulphur<br />

And they are all<br />

interlinked…<br />

Source; Dr Morgan Williams PCE 2005


tonnes<br />

Tonnes of Urea applied in New<br />

Zealand 1983-2002<br />

350,000<br />

300,000<br />

250,000<br />

200,000<br />

150,000<br />

100,000<br />

50,000<br />

0<br />

Source: Statistics NZ<br />

1983 1987 1992 1996 2002<br />

year<br />

Source: Environment Waikato


NZ Inc?<br />

Mining, Fishing<br />

Dairy, tourism<br />

Forestry<br />

Clean Green image<br />

Construction<br />

Transport<br />

anufacturing<br />

Availability of resources – water, land, oil, minerals<br />

Demand for resources,<br />

cost<br />

Time


How close to the wall are you<br />

and why? Where are you<br />

vulnerable?<br />

Your<br />

organisation<br />

?<br />

?<br />

• Availability of natural resources<br />

• Health of natural systems /<br />

environment<br />

• Price of natural resources<br />

• Government intervention / regulation / taxes<br />

What does your business<br />

look like here?<br />

• Consumer pressure / LOHAS<br />

• Costs (resources, waste, insurance etc)<br />

• Desire for improved quality of life


5 Mega-<br />

Issues<br />

Climate<br />

Change<br />

Pollution &<br />

Health<br />

A Perfect Storm … of Opportunities<br />

Globalization<br />

Backlash<br />

10 Market Forces<br />

5 Demanding<br />

Stakeholders<br />

Green<br />

Consumers<br />

Activist<br />

Shareholders<br />

Civil Society /<br />

NGOs<br />

Energy Crunch Government<br />

Regulators<br />

Erosion of<br />

Trust<br />

Financial<br />

Sectors<br />

Growth<br />

Revenue<br />

Competitive<br />

Advantage<br />

Business<br />

Value


Commercial Opportunities to<br />

business and organisations<br />

• Product & Service:<br />

• Competitive<br />

Advantage:<br />

• Employee Loyalty<br />

and Trust:<br />

• Cost savings:<br />

• Customer loyalty /<br />

brand:<br />

Copyright © BusinessLAB Ltd 2008<br />

Increase innovation, reduce risk of obsolescence and<br />

adverse consequences<br />

First movers in rapidly changing market. Increase<br />

shareholder value<br />

Be recognised as an employer of choice. Greater<br />

bond to community<br />

Redesigning energy, material flows and impacts<br />

especially in light of government legislation<br />

Enhanced brand equity and reputation


Sweden<br />

• Vulnerable place to live<br />

• Vikings left 1200<br />

• Mining since 1500<br />

• Colonial power 1600-<br />

1700<br />

• Polluted lakes 1950‟s<br />

• Leaders in Social<br />

Democracy<br />

• Oil dependency 1970<br />

• Value added economy


Mining<br />

How the Swedes avoided the wall<br />

Imported oil<br />

Forestry<br />

Farming<br />

Local Govt<br />

Construction<br />

Manufacturing<br />

Availability of resources – water, land, oil, minerals<br />

Transport<br />

Demand for resources $$<br />

Value of environment<br />

Time<br />

A clear future<br />

desired state<br />

Success due to ;<br />

� Leadership<br />

� Valuing education<br />

� Ability to collaborate


The Swedish Story


Raw materials<br />

• Organic milk<br />

• Organic meat<br />

• Clear expectations for<br />

suppliers


McDonald’s<br />

1990’s – McDonald’s Sweden adopts<br />

organic supplies becomes 3 rd most<br />

respected brand in country<br />

2000 – McDonald’s Global conducts<br />

sustainability analysis<br />

2002 – McDonald’s adopts sustainability<br />

vision for global food supply chain<br />

2004 – McDonald’s develop preferred<br />

procurement standards and process


Education away from Chaos


All of us in the same direction


A framework for discussion<br />

Source; The Natural Step


Level 5<br />

Level 4<br />

Level 3<br />

Level 2<br />

Level 1<br />

Source; The Natural Step<br />

Measure<br />

Action<br />

Strategy / Plan<br />

Principles for sustainable practice<br />

(a definition of success / vision)<br />

Fundamental system rules<br />

Laws of nature / physics


Success<br />

1. We take what nature<br />

replaces.<br />

2. We make what nature<br />

can process.<br />

3. We avoid breaking<br />

nature.<br />

4. We are equitable.


Copyright © The Natural Step<br />

Accumulating<br />

concentrations of<br />

substances from the<br />

Earth‟s crust<br />

Destruction of<br />

natural systems<br />

Accumulating<br />

concentrations of<br />

synthetic substances<br />

that do not easily<br />

break down in nature<br />

4 Basic Disruptions to Natural Cycles<br />

Barriers to people<br />

meeting their basic<br />

needs


Backcasting


Considered<br />

Pegasus<br />

Nike‟s “Nike Considered Design”<br />

More efficient design patterns use less material, easier to<br />

recycle, adhesives made from water instead of toxic chemicals,<br />

and sustainable materials like cork and organic cotton<br />

e.g. Air Jordan XX3 (unveiled Jan 08)<br />

Made from recycled plastic and scrap materials with no toxic<br />

adhesives (more stitching)<br />

Considered<br />

Air Jordan XX3<br />

Targets<br />

All footwear by 2011, all apparel by 2015,<br />

and all equipment and backpacks by 2020<br />

This will reduce waste in Nike‟s supply chain by 17% and<br />

increase use of <strong>environmental</strong>ly preferred materials by 20%<br />

Nike press release, Oct 2008


Goals – Interface Carpets<br />

Providing sustainable, design led flooring solutions<br />

“… start at the other end. Start by defining completely<br />

sustainable products rather than trying to improve the<br />

existing, flawed one.”<br />

Nigel Stansfield, Innovation Director, InterfaceFLOR


Closed Loop Manufacturing • Renewable Energy • Zero Emissions • i - design • Climate Neutral<br />

Copyright © Interface NZ<br />

Case study: Interface Flooring<br />

Random Installation<br />

= Low wastage<br />

100% take back in NZ<br />

Bio-mimicry • Smart Cars • Product Stewardship<br />

CO 2


Cost savings of over US$300m<br />

InterfaceFLOR


Interface


Interface – Commitments<br />

Source: http://www.interfacesustainability.com<br />

1. Eliminating all forms of waste in every area of<br />

business;<br />

2. Eliminating toxic substances from products,<br />

vehicles and facilities;<br />

3. Operating facilities with renewable energy<br />

sources – solar, wind, landfill gas, biomass and<br />

low impact hydroelectric;<br />

4. Redesigning processes and products to close the<br />

technical loop using recovered and bio-based<br />

materials;<br />

5. Transporting people and products efficiently to<br />

reduce waste and emissions;<br />

6. Creating a culture that integrates sustainability<br />

principles and improves people’s lives and<br />

livelihoods;<br />

7. Creating a new business model that<br />

demonstrates and supports the value of<br />

sustainability-based commerce.


The Secret Benefits<br />

1. Reduced recruiting costs<br />

2. Reduced attrition costs<br />

3. Increased employee productivity<br />

4. Eco-efficiencies: savings in energy, water, materials,<br />

waste handling<br />

5. Increased revenue / market share<br />

6. Lower insurance & borrowing costs<br />

… yielding a profit increase<br />

REPUTATION<br />

Bob Willard „Masterslide Set‟


ABCD Planning Process


Reductionism<br />

The drill holes...<br />

Ecological<br />

Dimension<br />

Social<br />

Dimension<br />

Strategic<br />

Economic<br />

Dimension<br />

Studies on damage<br />

and counter<br />

measures


A Systems Approach is needed<br />

…and how to make them more useful for the whole system:<br />

Ecological<br />

Dimension<br />

Social<br />

Dimension<br />

Strategic<br />

Economic<br />

Dimension<br />

Energy<br />

Land-use<br />

Etc.<br />

Structured<br />

overview<br />

Agriculture<br />

Industry<br />

Traffic<br />

Construction


Systems Thinking<br />

Residential<br />

Commercial<br />

Industrial


A Systems Perspective Emphasizes:<br />

• Focusing "upstream"<br />

• Principles rather than details<br />

• Shared framework and a common language<br />

• Unalterable system conditions<br />

© 2009 The Natural Step


Managing Complex Change<br />

Vision<br />

Vision<br />

Vision<br />

Vision<br />

Vision<br />

Skills Incentives Resources Action Plan Change<br />

Skills<br />

Skills<br />

Skills<br />

Skills<br />

Incentives<br />

Incentives<br />

Incentives<br />

Incentives<br />

Resources<br />

Resources<br />

Resources<br />

Resources<br />

Source: Ken Koza, The Dow Chemical Company<br />

Action Plan<br />

Action Plan<br />

Action Plan<br />

Action Plan<br />

Confusion<br />

Anxiety<br />

Slow Change<br />

Frustration<br />

False starts


Questions?<br />

Thank you<br />

steve.henry@op.ac.nz


Sustainable Business<br />

Practices<br />

• www.ph.co.nz<br />

– For a copy of the slides from Steve Henry‟s<br />

presentation<br />

– For a copy of the latest results from the South<br />

Island Business Leaders survey<br />

– To register to take part in the next South Island<br />

Business Leaders survey<br />

• Thank you for attending our seminar.

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