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<strong>Child</strong> <strong>labour</strong> <strong>in</strong> <strong>the</strong> lea<strong>the</strong>r <strong>footwear</strong> <strong>in</strong>dustry<br />

An overview and assessment of policies and implementation<br />

of 28 <strong>footwear</strong> companies<br />

13 December 2012<br />

First version: 15 October 2012


Introduction<br />

On <strong>the</strong> 12 th of June 2012 <strong>the</strong> campaign ‘Stop <strong>Child</strong> Labour – School is <strong>the</strong> best place to work’ 1 published<br />

<strong>the</strong> SOMO report ‘Where <strong>the</strong> shoe p<strong>in</strong>ches – <strong>Child</strong> Labour <strong>in</strong> <strong>the</strong> production of lea<strong>the</strong>r shoes’.<br />

Accord<strong>in</strong>g to <strong>the</strong> report, children aged 12 to 14 are <strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of lea<strong>the</strong>r shoes <strong>in</strong> countries<br />

like Brazil, Ch<strong>in</strong>a, Vietnam and India. They tan and process lea<strong>the</strong>r, glue shoe soles or sew parts toge<strong>the</strong>r.<br />

The shoes are exported to <strong>in</strong>ternational shoe brands which also cater to <strong>the</strong> European market. A<br />

substantial part of <strong>the</strong> work by <strong>the</strong> first tier suppliers of <strong>the</strong> western brands is subcontracted out and that is<br />

mostly where child <strong>labour</strong> occurs <strong>in</strong> <strong>the</strong> shoe manufactur<strong>in</strong>g <strong>in</strong>dustry.<br />

Research <strong>in</strong> <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of 2012 by <strong>the</strong> Stop <strong>Child</strong> Labour campaign shows that most shoe companies<br />

were not prepared to provide <strong>in</strong>formation about where and by whom shoes are produced, nor about <strong>the</strong>ir<br />

strategy to deal with child <strong>labour</strong>. Based on this, it was concluded that <strong>the</strong> shoe market is not very<br />

transparent, that very few companies have a complete overview of <strong>the</strong>ir entire supply cha<strong>in</strong> and even fewer<br />

where work<strong>in</strong>g to prevent or tackle child <strong>labour</strong> and o<strong>the</strong>r <strong>labour</strong> violations <strong>in</strong> <strong>the</strong>ir entire production cha<strong>in</strong>.<br />

<strong>Child</strong> <strong>labour</strong> seems to occur much less frequently <strong>in</strong> <strong>the</strong> factories that supply directly to European brands<br />

and shops, but is still existent at <strong>the</strong> medium sized factories and small production units produc<strong>in</strong>g<br />

components or materials for <strong>the</strong>se first tier suppliers of <strong>in</strong>ternational <strong>footwear</strong> companies.<br />

Therefore <strong>the</strong> Stop <strong>Child</strong> Labour Campaign is address<strong>in</strong>g <strong>the</strong>se issues and requested a large number of<br />

<strong>footwear</strong> companies, brands and retailers, to provide <strong>in</strong>sight <strong>in</strong> <strong>the</strong>ir policy and practice to prevent or tackle<br />

child <strong>labour</strong>.<br />

This report gives <strong>in</strong>sight <strong>in</strong> <strong>the</strong> background and process of <strong>the</strong> campaign ‘We want childfriendly shoes!’,<br />

launched on June 12, World Day Aga<strong>in</strong>st <strong>Child</strong> Labour, and <strong>in</strong>formation about <strong>the</strong> policy and practices of 28<br />

<strong>footwear</strong> companies <strong>in</strong>clud<strong>in</strong>g <strong>the</strong>ir responses to this campaign. Goal of <strong>the</strong> campaign is to stimulate all<br />

<strong>footwear</strong> companies to improve <strong>the</strong>ir policy and practice to improve <strong>labour</strong> conditions <strong>in</strong> <strong>the</strong>ir full supply<br />

cha<strong>in</strong> with specific focus on child <strong>labour</strong>. A pro-active approach of companies is expected to get more<br />

<strong>in</strong>sight <strong>in</strong> <strong>the</strong> risks <strong>in</strong> <strong>the</strong>ir full supply cha<strong>in</strong> and to address <strong>the</strong> risks and <strong>labour</strong> issues <strong>in</strong> an effective and<br />

responsible manner.<br />

In Part A of this report we are giv<strong>in</strong>g an overview of <strong>the</strong> whole process of our campaign ‘We want<br />

childfriendly shoes!’, <strong>in</strong>formation on <strong>the</strong> use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoes and <strong>the</strong> responses of<br />

<strong>the</strong> companies to <strong>the</strong> <strong>in</strong>dications of possible occurence of child <strong>labour</strong> <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong> and to our<br />

campaign <strong>in</strong> general.<br />

Part B of <strong>the</strong> report starts with a scorecard provid<strong>in</strong>g an overview of <strong>the</strong> performance of <strong>the</strong> companies on<br />

several criteria.<br />

In addition a profile of <strong>the</strong> 28 <strong>footwear</strong> companies addressed by Stop <strong>Child</strong> Labour is given and is based<br />

on:<br />

• <strong>the</strong> <strong>in</strong>formation ga<strong>the</strong>red by SOMO <strong>in</strong> 2011;<br />

• <strong>the</strong> <strong>in</strong>formation ga<strong>the</strong>red by Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research from February to May 2012;<br />

• <strong>the</strong> <strong>in</strong>formation provided by <strong>the</strong> companies as a response to <strong>the</strong> letter and SOMO report sent on June<br />

12, 2012 and to <strong>the</strong> publication of <strong>the</strong> first version of this report (October 15 th );<br />

• <strong>in</strong>formation from <strong>the</strong> websites of <strong>the</strong> <strong>in</strong>dividual companies.<br />

1 ‘Stop <strong>Child</strong> Labour - School is <strong>the</strong> best place to work’ is an <strong>in</strong>ternational campaign of Alliance 2015, co-ord<strong>in</strong>ated by Hivos<br />

(Ne<strong>the</strong>rlands).The campaign is executed <strong>in</strong> co-operation with CESVI (Italy), FNV Mondiaal (Ne<strong>the</strong>rlands), <strong>the</strong> General Education<br />

Union (Ne<strong>the</strong>rlands), Ibis (Denmark), ICCO & Kerk <strong>in</strong> Actie (Ne<strong>the</strong>rlands), <strong>the</strong> India Committee of <strong>the</strong> Ne<strong>the</strong>rlands (ICN), People <strong>in</strong><br />

need (Czech Republic), Sticht<strong>in</strong>g K<strong>in</strong>derpostzegels Nederland (Ne<strong>the</strong>rlands) and local partners <strong>in</strong> Asia, Africa and Lat<strong>in</strong> America.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 1


Part A<br />

1. The campaign ‘We want childfriendly shoes!’: an overview<br />

SOMO research: May 2011 – May 2012<br />

Stop <strong>Child</strong> Labour had requested The Centre for Research on Mult<strong>in</strong>ational Corporations (SOMO) to<br />

conduct an <strong>in</strong>vestigation <strong>in</strong>to child <strong>labour</strong> <strong>in</strong> shoe production cha<strong>in</strong>s of <strong>in</strong>ternational brands. For this<br />

<strong>in</strong>vestigation a literature study was done as well as field research <strong>in</strong> India, one of <strong>the</strong> world’s most important<br />

shoe produc<strong>in</strong>g countries.<br />

Additionally SOMO approached 21 important shoe companies that sell shoes on <strong>the</strong> Dutch market with <strong>the</strong><br />

request to fill <strong>in</strong> a questionnaire to ga<strong>in</strong> <strong>in</strong>sight <strong>in</strong> <strong>the</strong>ir Corporate Social Responsibilty (CSR) policy. This<br />

was done from August to October 2011. It proved extremely difficult to get <strong>in</strong> contact with <strong>the</strong>se companies.<br />

Only a few companies had a person dedicated for CSR and/or a CSR policy clearly published on <strong>the</strong>ir<br />

website. It was concluded from <strong>the</strong> response of <strong>the</strong>se shoe companies that <strong>the</strong>y were not very will<strong>in</strong>g to<br />

provide details about <strong>the</strong>ir sourc<strong>in</strong>g policy. Only 2 of <strong>the</strong> 21 companies who were approached responded to<br />

our request to complete <strong>the</strong> questionnaire; Van Haren (Deichmann group) and Timberland. These two<br />

companies each have a specific CSR policy <strong>in</strong>clud<strong>in</strong>g statements on <strong>the</strong> need to tackle child <strong>labour</strong> <strong>in</strong> <strong>the</strong><br />

supply cha<strong>in</strong>.<br />

Hivos research: February 2012 – June 2012<br />

Because of <strong>the</strong> low response of shoe companies to <strong>the</strong> SOMO study, Stop <strong>Child</strong> Labour decided to carry<br />

out a similar <strong>in</strong>vestigation at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of 2012 <strong>in</strong>volv<strong>in</strong>g a larger number of shoe companies. As many<br />

as 41 shoe companies received a questionnaire. Aga<strong>in</strong>, most shoe companies were not will<strong>in</strong>g to provide<br />

<strong>in</strong>formation about where and by whom <strong>the</strong>ir shoes are manufactured, nor about <strong>the</strong>ir approach to eradicate<br />

child <strong>labour</strong>. Repeated requests for <strong>in</strong>formation rema<strong>in</strong>ed unanswered.<br />

Only 11 companies replied to <strong>the</strong> Stop <strong>Child</strong> Labour request for <strong>in</strong>formation or completed <strong>the</strong> questionnaire:<br />

Timberland, Deichmann (Van Haren), Mac<strong>in</strong>tosh (Scap<strong>in</strong>o, Manfield, Invito, Dolcis), de Bijenkorf, Camper,<br />

Clarks, Geox and Marks & Spencers, as well as <strong>the</strong> sport shoe companies adidas, Nike and PUMA.<br />

1 st phase shoe campaign ‘We want childfriendly shoes!’: June 12 th 2012 – October 2012<br />

On <strong>the</strong> 12 th of June 2012 Stop <strong>Child</strong> Labour published (<strong>in</strong> Dutch) <strong>the</strong> SOMO report ‘Where <strong>the</strong> shoe<br />

p<strong>in</strong>ches – <strong>Child</strong> Labour <strong>in</strong> <strong>the</strong> production of lea<strong>the</strong>r shoes’.<br />

The report <strong>in</strong>dicates that <strong>in</strong> countries like Brazil, Ch<strong>in</strong>a, Vietnam and India children aged 12 to 14 are<br />

<strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of lea<strong>the</strong>r shoes for export to <strong>in</strong>ternational shoe brands. They tan and process<br />

lea<strong>the</strong>r, glue shoe soles or sew parts toge<strong>the</strong>r.<br />

On <strong>the</strong> basis of <strong>the</strong> SOMO research, <strong>the</strong> campaign Stop <strong>Child</strong> Labour has <strong>in</strong>formed 28 companies, through<br />

a letter, about this report and <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong> research. The companies where asked to respond and, <strong>in</strong><br />

case <strong>the</strong>y have not already done so <strong>in</strong> a previous survey, be transparent about how <strong>the</strong>y deal with<br />

prevent<strong>in</strong>g or solv<strong>in</strong>g issues of child <strong>labour</strong> and <strong>labour</strong> rights violations <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>.<br />

Eight companies were <strong>in</strong>formed that child <strong>labour</strong> was found dur<strong>in</strong>g <strong>the</strong> research <strong>in</strong> India that could be l<strong>in</strong>ked<br />

to <strong>the</strong>ir supply cha<strong>in</strong>. After a request by <strong>the</strong> companies for more concrete <strong>in</strong>formation about <strong>the</strong>se f<strong>in</strong>d<strong>in</strong>gs<br />

this was provided to <strong>the</strong>m. All companies were given <strong>the</strong> time to respond until September 1 st . Four of <strong>the</strong><br />

eight suspected companies provided us with a credible reply, sometimes <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> outcome of fur<strong>the</strong>r<br />

local research. The o<strong>the</strong>r four had ei<strong>the</strong>r not responded, despite a rem<strong>in</strong>der, or - <strong>in</strong> <strong>the</strong> case of Clarks and<br />

Bata - announced <strong>in</strong> September and October that <strong>the</strong>y would <strong>in</strong>vestigate <strong>the</strong> issue.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 2


2 nd phase shoe campaign: October 15 th 2012 – November 2012<br />

On October 15 th <strong>the</strong> Stop <strong>Child</strong> Labour Campaign has published a press release <strong>in</strong> The Ne<strong>the</strong>rlands about<br />

<strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong> research done by SOMO on child <strong>labour</strong> <strong>in</strong> <strong>the</strong> lea<strong>the</strong>r shoe <strong>in</strong>dustry as well as additional<br />

research by Hivos among 28 <strong>footwear</strong> companies. The ma<strong>in</strong> message of <strong>the</strong> press release was that <strong>the</strong>re<br />

are still shoes for sale on <strong>the</strong> European market which are produced by mak<strong>in</strong>g use of child <strong>labour</strong>. The<br />

f<strong>in</strong>d<strong>in</strong>gs of child <strong>labour</strong> <strong>in</strong> India were l<strong>in</strong>ked to <strong>the</strong> supply cha<strong>in</strong> of four companies: Marks & Spencer, Clarks,<br />

Bugatti and Bata 2 .<br />

These companies were <strong>in</strong>formed about <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs <strong>in</strong> June and August 2012 and requested to respond<br />

before September 1st, however <strong>the</strong>y did not. Based on <strong>the</strong> response of Bata and Bugatti <strong>in</strong> October and<br />

November, after <strong>the</strong> publication of <strong>the</strong>ir names, it became clear that <strong>the</strong>se companies are not sourc<strong>in</strong>g from<br />

supplier Farida Group. This means that Bata and Bugatti can not be l<strong>in</strong>ked with <strong>the</strong> <strong>in</strong>cidences of child<br />

<strong>labour</strong> found <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> of Farida Group. Therefore a correction was made <strong>in</strong> our reports.<br />

The first version of this report “An analysis of CSR policy and practice of <strong>footwear</strong> companies” was<br />

published, conta<strong>in</strong><strong>in</strong>g a scorecard of 28 <strong>footwear</strong> companies on several CSR criteria plus descriptions per<br />

company based on our analysis of <strong>the</strong> <strong>in</strong>formation provided by <strong>the</strong> companies on <strong>the</strong>ir CSR policy and<br />

practice. Besides publish<strong>in</strong>g <strong>the</strong> names of <strong>the</strong> companies which we connected with <strong>in</strong>cidences of child<br />

<strong>labour</strong> found <strong>in</strong> <strong>the</strong> research, it was also expla<strong>in</strong>ed that <strong>the</strong> Dutch companies Van Lier, Van Bommel and<br />

Cruyff Sports as well as Uggs-Deckers and Bugatti did not respond at all to <strong>the</strong> requests of SOMO and<br />

Stop <strong>Child</strong> Labour to provide <strong>in</strong>formation on <strong>the</strong>ir policy and practice to prevent or combat child <strong>labour</strong> <strong>in</strong><br />

<strong>the</strong> production of <strong>the</strong>ir shoes.<br />

By October 2012 we had received relevant <strong>in</strong>formation from a total of 20 out of 28 companies. A few of<br />

<strong>the</strong>m stand out <strong>in</strong> terms of a clear CSR policy and system of implementation. They also recognize and work<br />

on <strong>the</strong> fact that child <strong>labour</strong> and o<strong>the</strong>r problems can also occur beyond <strong>the</strong>ir first supplier, e.g. while subcontract<strong>in</strong>g<br />

part of shoe production and/or <strong>the</strong> production of lea<strong>the</strong>r and o<strong>the</strong>r (raw) materials. These<br />

companies are e.g. Veja, Timberland (publish<strong>in</strong>g a full list of factories), Dr. Martens, PUMA, adidas and<br />

ECCO. O<strong>the</strong>rs like Mac<strong>in</strong>tosh (Scap<strong>in</strong>o, Manfield, Dolcis and Invito) and Deichmann/Van Haren, both big<br />

retailers with many shoe stores, are also quite active but still work<strong>in</strong>g to map and work on <strong>the</strong> full supplycha<strong>in</strong>.<br />

The Dutch media gave attention to <strong>the</strong>se f<strong>in</strong>d<strong>in</strong>gs of Stop <strong>Child</strong> Labour as three national newspapers<br />

published an article based on <strong>the</strong> reports of SOMO and Stop <strong>Child</strong> Labour. Shortly after this publication<br />

Bugatti and Marks & Spencer contacted Stop <strong>Child</strong> Labour to request more <strong>in</strong>formation on <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs and<br />

started <strong>the</strong>ir own <strong>in</strong>vestigation. Van Lier, Van Bommel and Cruyff Sports contacted Stop <strong>Child</strong> Labour as<br />

well and all have provided <strong>the</strong> requested <strong>in</strong>formation and filled <strong>in</strong> <strong>the</strong> questionnaire, as did Bugatti.<br />

Therefore it was decided to update this report and to <strong>in</strong>clude this new <strong>in</strong>formation and <strong>the</strong> responses of <strong>the</strong><br />

companies.<br />

Additional to <strong>the</strong> media attention questions where raised <strong>in</strong> Dutch Parliament by a range of parties<br />

represent<strong>in</strong>g a majority. On December 4 <strong>the</strong>se questions were answered by <strong>the</strong> M<strong>in</strong>ister of International<br />

Trade and Development Cooperation. The M<strong>in</strong>ister promised to take <strong>the</strong> <strong>in</strong>itiative to organize a meet<strong>in</strong>g<br />

with Stop <strong>Child</strong> Labour and some Dutch <strong>footwear</strong> companies.<br />

2 Information about <strong>in</strong>cidences of child <strong>labour</strong> that can be l<strong>in</strong>ked to <strong>the</strong>se companies is provided <strong>in</strong> Annex 1.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 3


2. <strong>Child</strong> <strong>labour</strong> <strong>in</strong> <strong>footwear</strong> production<br />

In Europe and elsewhere one can still buy shoes made by children. That is <strong>the</strong> conclusion of <strong>the</strong> campaign<br />

‘Stop <strong>Child</strong> <strong>labour</strong> – School is <strong>the</strong> best place to work’ on <strong>the</strong> basis of research <strong>in</strong> India. Stop <strong>Child</strong> Labour<br />

has published <strong>the</strong> name of companies that can be l<strong>in</strong>ked with <strong>in</strong>cidences of child <strong>labour</strong> found dur<strong>in</strong>g <strong>the</strong><br />

research <strong>in</strong> India <strong>in</strong> February and March 2012. However, all companies sourc<strong>in</strong>g from (high) risk countries<br />

with regard to child <strong>labour</strong> should be aware of <strong>the</strong> risk of child <strong>labour</strong> be<strong>in</strong>g <strong>in</strong>volved <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>.<br />

The research of SOMO has made clear that <strong>in</strong> medium-sized factories and small work<strong>in</strong>g units child <strong>labour</strong><br />

is not exceptional. Many of <strong>the</strong>se factories and work<strong>in</strong>g units are stitch<strong>in</strong>g uppers or prepar<strong>in</strong>g soles for<br />

factories who are directly supply<strong>in</strong>g to <strong>in</strong>ternational companies and brands.<br />

The research<br />

As part of <strong>the</strong> larger research done by SOMO 3 a case study was undertaken on child <strong>labour</strong> <strong>in</strong> shoe<br />

production <strong>in</strong> India. The focus of <strong>the</strong> research was on two shoe-produc<strong>in</strong>g regions: <strong>in</strong> and around <strong>the</strong> cities<br />

of Vaniyambadi and Ambur <strong>in</strong> <strong>the</strong> sou<strong>the</strong>rn state of Tamil Nadu and <strong>in</strong>/around <strong>the</strong> city of Agra <strong>in</strong> <strong>the</strong><br />

nor<strong>the</strong>rn state of Uttar Pradesh.<br />

In both Agra and Vaniyambadi-Ambur child <strong>labour</strong> is used <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> for hand-stitched shoes made<br />

of lea<strong>the</strong>r. Export companies generally do not use child <strong>labour</strong> directly <strong>in</strong> <strong>the</strong>ir factories, but <strong>the</strong>y do this<br />

<strong>in</strong>directly via small-scale workplaces to which work has been outsourced. Shoe factories subcontract out<br />

much of <strong>the</strong> work to medium-sized companies and small workshops. In addition, many shoes or parts of<br />

shoes are produced by home workers. Workplaces with less than 10 employees are not visited by <strong>labour</strong><br />

<strong>in</strong>spectors. So outsourc<strong>in</strong>g to small work<strong>in</strong>g units is often used to avoid <strong>the</strong>se <strong>in</strong>spections.<br />

Usually child <strong>labour</strong> supplements <strong>the</strong> family <strong>in</strong>come which is very meagre because <strong>the</strong> wages - often by<br />

piece rate - are generally (far) below <strong>the</strong> official m<strong>in</strong>imum wage. The piece wage paid to <strong>the</strong>se workers <strong>in</strong><br />

<strong>the</strong> <strong>in</strong>formal sector is so low that adult workers do not make enough money to live on. That’s why <strong>the</strong>y<br />

regularly <strong>in</strong>volve <strong>the</strong>ir children <strong>in</strong> <strong>the</strong> work to <strong>in</strong>crease <strong>the</strong> family <strong>in</strong>come. The same goes for <strong>the</strong> small<br />

workshops, where <strong>the</strong> owner employs his own or o<strong>the</strong>r children to reduce <strong>the</strong> number of adult employees<br />

and <strong>the</strong>refore <strong>the</strong> expenses on wages.<br />

The smaller workshops <strong>in</strong> India that were visited as part of <strong>the</strong> field research by SOMO employ three to five<br />

workers. These workshops produce <strong>the</strong> uppers of shoes and attach <strong>the</strong>m to <strong>the</strong> sole. <strong>Child</strong>ren are regularly<br />

<strong>in</strong>volved <strong>in</strong> this production process. The workers who were <strong>in</strong>terviewed expla<strong>in</strong>ed that <strong>the</strong> skills are passed<br />

on from generation to generation. When <strong>the</strong>y were young, <strong>the</strong>ir parents taught <strong>the</strong>m <strong>the</strong> skills needed for<br />

work<strong>in</strong>g <strong>in</strong> <strong>the</strong> shoe trade. This is still <strong>the</strong> way it goes today. Nearly all <strong>the</strong> workshops that were visited as<br />

part of <strong>the</strong> study, supply to <strong>the</strong> major export companies that, <strong>in</strong> turn, supply to <strong>in</strong>ternational brands. But it<br />

was found that child <strong>labour</strong> also occurs <strong>in</strong> <strong>the</strong> medium-sized factories employ<strong>in</strong>g 80 to 100 workers. There<br />

are differences <strong>in</strong> <strong>the</strong> nature of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> two researched regions. It appears that children <strong>in</strong> Agra<br />

go to school less often and work longer, sometimes 10 to 12 hours, than those <strong>in</strong> Vaniyambadi-Ambur.<br />

One of <strong>the</strong> major obstacles <strong>in</strong> check<strong>in</strong>g whe<strong>the</strong>r child <strong>labour</strong> occurs is caused by <strong>the</strong> fact that a substantial<br />

part of <strong>the</strong> work, both <strong>in</strong> lea<strong>the</strong>r tanneries and <strong>in</strong> shoe factories, is carried out <strong>in</strong> <strong>the</strong> <strong>in</strong>formal sector.<br />

Accord<strong>in</strong>g to Indian law, <strong>labour</strong> <strong>in</strong>spections are permitted <strong>in</strong> companies with ten or more employees. This<br />

means that child <strong>labour</strong> legislation is not enforced <strong>in</strong> smaller bus<strong>in</strong>esses or home-based workshops.<br />

Moreover, if <strong>in</strong>spections take place on <strong>the</strong> basis of official company records of <strong>the</strong> large company, it may<br />

well be <strong>the</strong> case that <strong>the</strong> activities that are subcontracted out to <strong>the</strong> <strong>in</strong>formal sector are not monitored.<br />

3 SOMO, “Where <strong>the</strong> shoe p<strong>in</strong>ches, child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of brand name lea<strong>the</strong>r shoes”, June 2012<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 4


Strik<strong>in</strong>g and important to mention is that, accord<strong>in</strong>g to <strong>the</strong> Indian researcher, <strong>the</strong>re has been no<br />

enforcement of <strong>the</strong> <strong>Child</strong> Labour Act <strong>in</strong> <strong>the</strong> lea<strong>the</strong>r units of Vaniyambadi and Ambur s<strong>in</strong>ce March 2008. It<br />

was <strong>the</strong>n when <strong>the</strong> enforcement team faced protests while raid<strong>in</strong>g some <strong>footwear</strong> factories where child<br />

<strong>labour</strong> was found. S<strong>in</strong>ce <strong>the</strong>n <strong>the</strong>re have been no reported <strong>in</strong>cidents of any check<strong>in</strong>g on <strong>the</strong> part of <strong>the</strong><br />

authorities or any <strong>in</strong>cidence of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> lea<strong>the</strong>r units.<br />

In short<br />

<strong>Child</strong> <strong>labour</strong> is a common phenomenon <strong>in</strong> <strong>the</strong> outsourc<strong>in</strong>g cha<strong>in</strong> of large <strong>footwear</strong> exporters <strong>in</strong> <strong>the</strong> two most<br />

important <strong>footwear</strong>-production regions <strong>in</strong> India. This immediately makes it clear that <strong>the</strong> chances are large<br />

that Indian children have had a hand <strong>in</strong> produc<strong>in</strong>g lea<strong>the</strong>r hand-stitched shoes appear<strong>in</strong>g on <strong>the</strong> European<br />

market. Based on <strong>the</strong>se f<strong>in</strong>d<strong>in</strong>gs, SOMO concludes that child <strong>labour</strong> is not exactly a rare <strong>in</strong>cidence <strong>in</strong> <strong>the</strong><br />

production of lea<strong>the</strong>r shoes for European export markets. <strong>Child</strong>ren were found work<strong>in</strong>g <strong>in</strong> shoe<br />

manufactur<strong>in</strong>g at medium-sized factories and workshops that supply to companies that sell shoes to<br />

<strong>in</strong>ternational brands and companies.<br />

L<strong>in</strong>k with <strong>in</strong>ternational <strong>footwear</strong> companies<br />

Footwear companies <strong>the</strong>mselves state that <strong>the</strong>ir suppliers do not use child <strong>labour</strong>. The research does<br />

show, however, that many shoe export<strong>in</strong>g companies subcontract out <strong>the</strong> work and it is precisely <strong>the</strong>re,<br />

‘fur<strong>the</strong>r down’ <strong>the</strong> supply cha<strong>in</strong>, that child <strong>labour</strong> occurs. Companies that buy <strong>the</strong>se shoes do not <strong>in</strong>spect<br />

<strong>the</strong>se subcontractors because most of <strong>the</strong> <strong>in</strong>ternational brands only focus on <strong>the</strong> first tier suppliers <strong>in</strong> <strong>the</strong><br />

cha<strong>in</strong>.<br />

The research was not focused on <strong>the</strong> first tier suppliers of brands, nor on <strong>the</strong> supply cha<strong>in</strong>s of specific<br />

<strong>footwear</strong> companies. Focus was on <strong>the</strong> medium-size factories and small workshops, 2 nd and 3 rd tier<br />

suppliers of <strong>footwear</strong> <strong>in</strong> specific regions. Several of <strong>the</strong> <strong>in</strong>vestigated small factories and production units<br />

mentioned <strong>the</strong> export<strong>in</strong>g factory to which <strong>the</strong>y were supply<strong>in</strong>g. Additionally export data were used to identify<br />

<strong>the</strong> l<strong>in</strong>k between <strong>in</strong>ternational <strong>footwear</strong> companies and <strong>the</strong>ir first tier suppliers <strong>in</strong> India. Incidences of<br />

suspected child <strong>labour</strong> could <strong>the</strong>refore be l<strong>in</strong>ked with some export<strong>in</strong>g factories and based on <strong>the</strong> export<br />

data l<strong>in</strong>ked to <strong>in</strong>ternational <strong>footwear</strong> companies. Of course it is not always known if <strong>the</strong> subcontracted<br />

factories or units suspected of us<strong>in</strong>g child <strong>labour</strong> were (only) produc<strong>in</strong>g for a specific <strong>in</strong>ternational <strong>footwear</strong><br />

company. These small factories or production units are frequently supply<strong>in</strong>g to various export<strong>in</strong>g factories.<br />

But never<strong>the</strong>less <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs can be l<strong>in</strong>ked to <strong>the</strong> <strong>in</strong>ternational <strong>footwear</strong> companies as <strong>the</strong>y certa<strong>in</strong>ly run a<br />

higher risk of child <strong>labour</strong> <strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of <strong>the</strong>ir shoes. Moreover, if <strong>the</strong>se <strong>footwear</strong> companies<br />

are buy<strong>in</strong>g from large export<strong>in</strong>g factories who outsource part of <strong>the</strong>ir work to subcontractors without hav<strong>in</strong>g<br />

a good policy and good monitor<strong>in</strong>g system <strong>in</strong> place, <strong>the</strong> companies can (partly) be held responsible for this.<br />

Therefore <strong>the</strong>y should use <strong>the</strong>ir <strong>in</strong>fluence and capacity to ensure that <strong>the</strong>ir suppliers improve <strong>the</strong>ir policy<br />

and practice to adhere to <strong>the</strong> <strong>in</strong>ternational standards for good and safe work<strong>in</strong>g conditions, <strong>in</strong>clud<strong>in</strong>g no<br />

child <strong>labour</strong>.<br />

The f<strong>in</strong>d<strong>in</strong>gs of child <strong>labour</strong> at <strong>the</strong> level of subcontractors l<strong>in</strong>ked with <strong>in</strong>ternational brands based on export<br />

data can be seen as <strong>in</strong>direct evidence. However <strong>the</strong> researcher has also found <strong>the</strong> labels of a few<br />

companies at sites where child <strong>labour</strong> is suspected. This was <strong>the</strong> case for Clarks, Marks & Spencer and<br />

Bata. For <strong>the</strong>se <strong>in</strong>cidences <strong>the</strong> l<strong>in</strong>k with <strong>the</strong> <strong>footwear</strong> company is clear, however <strong>the</strong> researcher was not<br />

able to collect more evidence such as pictures or age verification. The f<strong>in</strong>d<strong>in</strong>gs are based on observations<br />

of <strong>the</strong> researcher and assistant and on testimonies of workers be<strong>in</strong>g <strong>in</strong>terviewed. The Indian researcher<br />

experienced several constra<strong>in</strong>ts to get more concrete evidence as <strong>the</strong> majority of <strong>the</strong> people were reluctant<br />

to cooperate and it was difficult for <strong>the</strong> researcher to enter production units and speak to <strong>the</strong> workers. The<br />

researcher has mentioned <strong>in</strong> his report that <strong>the</strong> “workers, who do acknowledge <strong>the</strong> presence of child<br />

workers <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> – <strong>in</strong> job work and fabrication units for shoe uppers and home based work are<br />

extremely sympa<strong>the</strong>tic to this group, say<strong>in</strong>g that <strong>the</strong>y come from very poor families and <strong>the</strong> survival of <strong>the</strong>ir<br />

families is at stake. They are, <strong>the</strong>refore, quite protective about <strong>the</strong>ir existence and identity”.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 5


3. Responses of <strong>the</strong> companies<br />

Eight companies were <strong>in</strong>formed <strong>in</strong> June 2012 that child <strong>labour</strong> found dur<strong>in</strong>g <strong>the</strong> research <strong>in</strong> India could be<br />

l<strong>in</strong>ked to <strong>the</strong>ir supply cha<strong>in</strong>. All companies were given time to respond until September 1 st . A rem<strong>in</strong>der was<br />

sent <strong>in</strong> August. Four of <strong>the</strong> eight suspected companies provided us with a credible reply, sometimes<br />

<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> outcome of fur<strong>the</strong>r local research. The o<strong>the</strong>r companies 4 had ei<strong>the</strong>r not responded or - <strong>in</strong> <strong>the</strong><br />

case of Clarks and Bata - only announced after <strong>the</strong> deadl<strong>in</strong>e that <strong>the</strong>y would <strong>in</strong>vestigate <strong>the</strong> issue. Marks &<br />

Spencer and Bugatti did not respond at all to <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs and <strong>in</strong> October 2012 <strong>the</strong>se four companies were<br />

mentioned by name <strong>in</strong> public reports and were aga<strong>in</strong> requested to respond to <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs and to provide<br />

<strong>in</strong>sight <strong>in</strong> <strong>the</strong>ir policy and practice to tackle child <strong>labour</strong>.<br />

Farida Shoes<br />

After hav<strong>in</strong>g received <strong>in</strong>formation on <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs l<strong>in</strong>ked to Clarks, <strong>the</strong> company started <strong>the</strong>ir own<br />

<strong>in</strong>vestigation. Clarks has <strong>in</strong>vestigated <strong>the</strong> situation at <strong>the</strong> sites and subcontracted units of one of <strong>the</strong>ir<br />

suppliers, <strong>the</strong> large shoe manufacturer Farida Group. Clarks <strong>in</strong>formed Stop <strong>Child</strong> Labour about <strong>the</strong><br />

outcome of <strong>the</strong>ir research dur<strong>in</strong>g a meet<strong>in</strong>g <strong>in</strong> Amsterdam and through a report. Clarks has given <strong>the</strong><br />

follow<strong>in</strong>g <strong>in</strong>formation:<br />

• Farida has a policy to prevent <strong>the</strong> employment of child <strong>labour</strong> and does not normally employ<br />

anyone under <strong>the</strong> age of 18.<br />

• Dur<strong>in</strong>g <strong>the</strong> audits of <strong>the</strong> Farida ma<strong>in</strong> factories <strong>in</strong> Ambur undertaken <strong>in</strong> August this year and <strong>in</strong> our<br />

more recent <strong>in</strong>vestigations we found no evidence of child <strong>labour</strong> <strong>in</strong> ei<strong>the</strong>r of <strong>the</strong>se factories nor <strong>in</strong><br />

<strong>the</strong> stitch<strong>in</strong>g units operated by <strong>the</strong>m <strong>in</strong> that area.<br />

• Farida does have an age verification process <strong>in</strong> place <strong>in</strong> all factories. In some of <strong>the</strong> stitch<strong>in</strong>g units<br />

recommendations for improvement <strong>in</strong> <strong>the</strong> application of <strong>the</strong>se (…) were made to better ensure<br />

adherence to <strong>the</strong> policy.<br />

Where work goes outside of Farida owned and managed factories <strong>the</strong> controls have not been adequate:<br />

- Contract stitch<strong>in</strong>g units – we identified one contract unit produc<strong>in</strong>g uppers for Clarks where <strong>in</strong><br />

addition to a number of health & safety concerns <strong>the</strong>re were not proper age verification controls <strong>in</strong><br />

place and we identified young workers present <strong>the</strong>re. We have withdrawn our production from this<br />

unit until such time as an audit can show it meets our requirements.<br />

- Hand stitch<strong>in</strong>g – this is a seasonal requirement and represents a very high fluctuation <strong>in</strong> work<br />

content. Where-ever <strong>in</strong> <strong>the</strong> world this has been done it has traditionally relied on <strong>the</strong> use of outwork<br />

or homework<strong>in</strong>g to meet <strong>the</strong> requirement. In such cases children will <strong>in</strong>evitably be with<strong>in</strong> that<br />

environment, whe<strong>the</strong>r directly <strong>in</strong>volved <strong>in</strong> undertak<strong>in</strong>g <strong>the</strong> work or not.<br />

This <strong>in</strong>vestigation of Clarks confirms that risks of child <strong>labour</strong> are not so much to be expected at <strong>the</strong> level of<br />

<strong>the</strong> first tier suppliers but is present at <strong>the</strong> level of 2 nd tier suppliers. Accord<strong>in</strong>g to <strong>the</strong> Indian researcher <strong>the</strong><br />

supply cha<strong>in</strong> of Farida Shoes is vulnerable for <strong>the</strong> use of child <strong>labour</strong> “as <strong>the</strong> company has more than 100<br />

subcontractors and also contracts out handstitched uppers to village homes”. Clarks <strong>in</strong>formed us that<br />

Farida expla<strong>in</strong>ed to <strong>the</strong>m that <strong>the</strong>y have 20 to 25 sub-contractors, however <strong>the</strong>re are also <strong>in</strong>dividual hand<br />

stitchers with whom <strong>the</strong>y work.<br />

Based on <strong>the</strong> research <strong>the</strong> companies Bata, Marks & Spencer and Bugatti have been l<strong>in</strong>ked with <strong>the</strong> Indian<br />

factory Farida Group (Ambur area) as well and child <strong>labour</strong> was suspected at two subcontractors of <strong>the</strong><br />

Indian company.<br />

• Bata has <strong>in</strong>formed us that <strong>the</strong>y have not sourced from Farida Shoes <strong>in</strong> <strong>the</strong> last five years. This has<br />

been corrected <strong>in</strong> this report.<br />

4 An overview of <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs l<strong>in</strong>ked with <strong>the</strong>se companies is given <strong>in</strong> Annex 1.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 6


• Marks & Spencer was identified as a client of Farida based on export data. Marks & Spencer has<br />

done some research on our f<strong>in</strong>d<strong>in</strong>gs but <strong>in</strong>formed us that <strong>the</strong>y did not f<strong>in</strong>d anyth<strong>in</strong>g which confirms<br />

our <strong>in</strong>dications.<br />

• For Bugatti <strong>the</strong> connection with Farida Group was based on <strong>the</strong> testimony of <strong>the</strong> manager of one<br />

fabrication unit mak<strong>in</strong>g shoe uppers for Farida Group who was at that moment work<strong>in</strong>g on Bugatti<br />

and Clarks. Bugatti shoes has <strong>in</strong>formed us that <strong>the</strong> company has not been work<strong>in</strong>g with Farida for<br />

at least ten years. With this response we believe that <strong>the</strong> mere testimony is not enough to l<strong>in</strong>k<br />

Bugatti to Farida. Never<strong>the</strong>less, it may also be possible that <strong>the</strong> fabrication unit was work<strong>in</strong>g for<br />

ano<strong>the</strong>r exporter at <strong>the</strong> time of <strong>the</strong> <strong>in</strong>vestigation.<br />

Farida Shoes is supply<strong>in</strong>g to several <strong>in</strong>ternational brands and companies, not only to <strong>the</strong> ones Stop <strong>Child</strong><br />

Labour has mentioned publicly. On a positive note Clarks has <strong>in</strong>formed us that <strong>the</strong>y have discussed <strong>the</strong><br />

report of SOMO and <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs with Farida. Clarks and Farida have made concrete agreements to<br />

improve <strong>the</strong> situation when it comes to outsourc<strong>in</strong>g. Specific agreements have been made regard<strong>in</strong>g <strong>the</strong><br />

production of shoes for Clarks but additionally Farida has promised to <strong>in</strong>troduce better controls for hand<br />

stitch<strong>in</strong>g where it is undertaken as outwork or home work<strong>in</strong>g. Accord<strong>in</strong>g to Clarks proposed improvements<br />

are:<br />

- All workers to be used for undertak<strong>in</strong>g hand stitch<strong>in</strong>g or any o<strong>the</strong>r form of outwork will be subject to <strong>the</strong><br />

same age verification checks as workers employed with<strong>in</strong> <strong>the</strong> factories.<br />

- All workers to be used for undertak<strong>in</strong>g hand stitch<strong>in</strong>g or any o<strong>the</strong>r form of outwork will be required to<br />

sign a commitment that all work provided to <strong>the</strong>m will only be undertaken by <strong>the</strong>m.<br />

- Workers will only be provided with <strong>the</strong> quantity of work that <strong>the</strong>y can complete <strong>the</strong>mselves.<br />

- Facilities will be identified <strong>in</strong> appropriate locations to enable workers to attend and undertake <strong>the</strong> work<br />

at supervised and controlled locations ra<strong>the</strong>r than do<strong>in</strong>g it <strong>in</strong> <strong>the</strong>ir homes. It is recognised that to<br />

provide <strong>the</strong> required capacity across <strong>the</strong> Farida Group this will require multiple locations. This should<br />

ideally be operated as a s<strong>in</strong>gle function to serve all <strong>the</strong> factories with<strong>in</strong> <strong>the</strong> Farida Group.<br />

Additionally Clarks has <strong>in</strong>formed Stop <strong>Child</strong> Labour that Farida is “be<strong>in</strong>g proactive <strong>in</strong> support<strong>in</strong>g efforts to<br />

ensure child <strong>labour</strong> is not used. Through <strong>the</strong> South India Footwear Manufactures Association <strong>the</strong>y are<br />

promot<strong>in</strong>g a no child <strong>labour</strong> awareness conference and campaign <strong>in</strong> <strong>the</strong> Ambur area.”<br />

Stop <strong>Child</strong> Labour is positive about <strong>the</strong>se agreements for improvement and recommends o<strong>the</strong>r buyers of<br />

Farida Shoes to discuss <strong>the</strong>se issues with <strong>the</strong> company as well and to stimulate and support Farida to<br />

improve <strong>the</strong> implementation of <strong>the</strong>ir policy and plans for improvement.<br />

Responses to <strong>the</strong> o<strong>the</strong>r <strong>in</strong>cidences<br />

In a small village Na<strong>in</strong>ana Jat, <strong>in</strong> <strong>the</strong> area of Agra (North India), where a lot of uppers are be<strong>in</strong>g stitched by<br />

home workers, <strong>in</strong>clud<strong>in</strong>g children, shoes with <strong>the</strong> label of We<strong>in</strong>brenner, a brand of Bata, was found. Bata<br />

told us that <strong>the</strong>y are “determ<strong>in</strong>ed that no We<strong>in</strong>brenner products are produced <strong>in</strong> India. The products seen<br />

by <strong>the</strong> <strong>in</strong>vestigator may have been counterfeit”. Of course this can be stated by a company, and it might be<br />

true, but this is hard to <strong>in</strong>vestigate and confirm. Unfortunately Bata did not provide <strong>in</strong>formation to Stop <strong>Child</strong><br />

Labour to proof that We<strong>in</strong>brenner shoes are not (partly) be<strong>in</strong>g produced <strong>in</strong> India. Bata is question<strong>in</strong>g <strong>the</strong><br />

connection of <strong>the</strong> company with child <strong>labour</strong> <strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of shoes of <strong>the</strong> brand We<strong>in</strong>brenner,<br />

however evidence is lack<strong>in</strong>g to confirm or reject this <strong>in</strong>dication.<br />

The o<strong>the</strong>r <strong>in</strong>cidences connected with <strong>the</strong> companies (see annex 1) are difficult for <strong>the</strong> companies to<br />

<strong>in</strong>vestigate as concrete evidence is miss<strong>in</strong>g.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 7


4. Next steps<br />

While a number of companies have already taken significant steps or started a process eradicat<strong>in</strong>g child<br />

<strong>labour</strong> and respect<strong>in</strong>g <strong>labour</strong> rights <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>, Stop <strong>Child</strong> Labour expects from companies – <strong>in</strong><br />

case this has not (sufficiently) been done yet - to actively take up <strong>the</strong> follow<strong>in</strong>g issues:<br />

- a policy with regard to child <strong>labour</strong> and <strong>labour</strong> rights <strong>in</strong> <strong>the</strong> full supply cha<strong>in</strong>, <strong>in</strong>clud<strong>in</strong>g sub-contractors <strong>in</strong><br />

both shoe production as well <strong>the</strong> use of ma<strong>in</strong> materials like lea<strong>the</strong>r;<br />

- a survey and risk assessment of child <strong>labour</strong> and o<strong>the</strong>r violations of <strong>labour</strong> rights <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>;<br />

- a policy and plan of implementation on <strong>the</strong> remediation of child <strong>labour</strong> or <strong>labour</strong> rights violations found;<br />

- a form of external assessment or verification of <strong>the</strong> results of <strong>the</strong> activities of <strong>the</strong> company;<br />

- co-operation with o<strong>the</strong>r companies and stakeholders like NGOs and trade unions wherever that is<br />

possible, <strong>in</strong>clud<strong>in</strong>g participation <strong>in</strong> dedicated multi-stakeholder <strong>in</strong>itiatives;<br />

- transparency to <strong>the</strong> general public about <strong>the</strong> process and results of <strong>the</strong> activities <strong>the</strong> companies are<br />

undertak<strong>in</strong>g to combat child <strong>labour</strong> and tackle <strong>labour</strong> rights violations.<br />

Stop <strong>Child</strong> Labour has sent a letter to <strong>the</strong> 28 companies and asked <strong>the</strong>m to take up <strong>the</strong>se issues. The<br />

Campaign will monitor <strong>the</strong> progress of <strong>the</strong> <strong>footwear</strong> companies on <strong>the</strong>se po<strong>in</strong>ts.<br />

It is also relevant to mention that we have been <strong>in</strong>formed by BSCI (Bus<strong>in</strong>ess Social Compliance Initiative)<br />

that <strong>the</strong>y were requested by a few members to take an active role <strong>in</strong> <strong>the</strong> follow-up process and to<br />

<strong>in</strong>vestigate <strong>the</strong> possibilities to have a meet<strong>in</strong>g with several companies, suppliers and relevant stakeholders<br />

<strong>in</strong> India to discuss <strong>the</strong> issue of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoes. Hopefully this will lead to <strong>the</strong> start of<br />

a process to combat <strong>the</strong> use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> full supply cha<strong>in</strong>. Hav<strong>in</strong>g a meet<strong>in</strong>g <strong>in</strong> Europe with<br />

<strong>footwear</strong> companies and stakeholders has been discussed as well. We believe this can be useful prior to<br />

hav<strong>in</strong>g a meet<strong>in</strong>g <strong>in</strong> India.<br />

We are happy with this <strong>in</strong>itiative of BSCI and its members and we hope that all companies will be <strong>in</strong>terested<br />

and motivated to jo<strong>in</strong> this <strong>in</strong>itiative and/or start or jo<strong>in</strong> o<strong>the</strong>r <strong>in</strong>itiatives that will lead to more effective<br />

measures aga<strong>in</strong>st child <strong>labour</strong> and o<strong>the</strong>r <strong>labour</strong> rights violations.<br />

5. Conclusion<br />

Generally it can be concluded that most companies still have a lot of work to do to be able to prevent and<br />

tackle child <strong>labour</strong> beyond <strong>the</strong>ir first tier supplier and with regard to <strong>the</strong> use of materials, <strong>in</strong> particular<br />

lea<strong>the</strong>r. There are only a few companies that have a clear remediation policy when child <strong>labour</strong> is found.<br />

On <strong>the</strong> basis of <strong>the</strong>ir own <strong>in</strong>formation it can be concluded that <strong>the</strong>re is a great variation <strong>in</strong> how <strong>footwear</strong><br />

companies deal with <strong>the</strong> issues and risks of child <strong>labour</strong> and <strong>labour</strong> conditions <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>. This is<br />

also <strong>the</strong> case with regard to environmental issues, although more companies already do have a stronger<br />

focus on <strong>the</strong> environment as part of <strong>the</strong>ir CSR policy and management system.<br />

Most companies do have a code of conduct and CSR policy and also quite a few apply this to <strong>the</strong>ir ma<strong>in</strong><br />

suppliers, although it is not always clear how <strong>the</strong>se policies are implemented. Frequently for example,<br />

external verification of child <strong>labour</strong> and o<strong>the</strong>r <strong>labour</strong> rights violations - and especially how <strong>the</strong>y are<br />

remediated - is lack<strong>in</strong>g.<br />

Only a few companies have thus far developed and implemented a policy that goes beyond <strong>the</strong>ir ma<strong>in</strong> (first)<br />

suppliers and looks at <strong>the</strong> sub-contractors <strong>in</strong> shoe production. Only a very few have taken up <strong>the</strong><br />

responsibility to work on combat<strong>in</strong>g child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoe-parts and (raw) materials like<br />

lea<strong>the</strong>r.<br />

Companies like Veja, Timberland, Dr. Martens, PUMA, Nike and adidas but also ECCO, though certa<strong>in</strong>ly<br />

not perfect - can be seen as frontrunners and have been active to improve <strong>the</strong> <strong>labour</strong> conditions,<br />

traceability and transparency <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>. Mac<strong>in</strong>tosh (Scap<strong>in</strong>o, Manfield, Dolcis and Invito) and<br />

Deichmann, important retailer companies for <strong>the</strong> Dutch market are not as far yet as <strong>the</strong>se companies but<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 8


are compared with o<strong>the</strong>r <strong>footwear</strong> companies with a large presence <strong>in</strong> The Ne<strong>the</strong>rlands, most active and<br />

advanced with regard to <strong>the</strong>ir policy and activities for improvement. All <strong>the</strong>se frontrunners have already<br />

acknowledged that it is not sufficient to have a Code of Conduct for <strong>the</strong>ir suppliers or to focus only on first<br />

tier suppliers. They stress <strong>the</strong> importance of transparency and of work<strong>in</strong>g toge<strong>the</strong>r with o<strong>the</strong>r stakeholders.<br />

Dur<strong>in</strong>g <strong>the</strong> research phase and s<strong>in</strong>ce <strong>the</strong> start of <strong>the</strong> campaign ‘We want childfriendly shoes!’ <strong>in</strong> June 2012<br />

Stop <strong>Child</strong> Labour has put a lot of effort <strong>in</strong> gett<strong>in</strong>g <strong>in</strong>to contact with <strong>the</strong> <strong>footwear</strong> companies. It proved very<br />

difficult to get <strong>in</strong> touch with a large number of companies, however, after one year of research and<br />

campaign<strong>in</strong>g, Stop <strong>Child</strong> Labour is happy to note that 27 of <strong>the</strong> 28 companies have responded to <strong>the</strong><br />

requests and provided <strong>in</strong>formation.<br />

The four companies who were mentioned <strong>in</strong> our publications of October 2012 as be<strong>in</strong>g l<strong>in</strong>ked with <strong>the</strong><br />

<strong>in</strong>cidences of child <strong>labour</strong> have all <strong>in</strong>vestigated <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs and responded to <strong>the</strong> <strong>in</strong>dications. In <strong>the</strong> case of<br />

Bugatti and Bata connection with <strong>the</strong> supplier Farida Group was not correct and <strong>the</strong>refore <strong>the</strong>se companies<br />

can not be l<strong>in</strong>ked with <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> of Farida Group. However o<strong>the</strong>r<br />

<strong>in</strong>dications still rema<strong>in</strong> valid but are difficult to <strong>in</strong>vestigate for <strong>the</strong> companies.<br />

Stop <strong>Child</strong> Labour appreciates <strong>the</strong> openness of several companies and has learned that a number of<br />

companies have already taken significant steps or started a process eradicat<strong>in</strong>g child <strong>labour</strong> and respect<strong>in</strong>g<br />

<strong>labour</strong> rights <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>. Certa<strong>in</strong>ly still a lot needs to be done to prevent and tackle child <strong>labour</strong><br />

<strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of <strong>footwear</strong> worldwide. The research has clearly shown that child <strong>labour</strong> is still<br />

be<strong>in</strong>g used <strong>in</strong> small factories and production units. Stop <strong>Child</strong> Labour recommends <strong>in</strong>ternational <strong>footwear</strong><br />

companies to cooperate more with each o<strong>the</strong>r and with o<strong>the</strong>r relevant organisations and <strong>in</strong>stitutions like<br />

trade unions and NGOs. A close co-operation on <strong>the</strong>se issues with first tier suppliers is essential as well.<br />

Such a ‘jo<strong>in</strong>t-up’ effort will (fur<strong>the</strong>r) help to improve <strong>the</strong>ir practices with regard to child <strong>labour</strong> and <strong>labour</strong><br />

rights <strong>in</strong> <strong>the</strong> full supply cha<strong>in</strong>. Additionally <strong>the</strong>re are important lessons to be learned from ‘frontrunners’ that<br />

are useful for <strong>the</strong> majority of <strong>the</strong> <strong>footwear</strong> companies who still have a long way to go to ‘guarantee’ that<br />

shoes are produced ‘childfriendly’.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 9


Part B<br />

Scorecard of shoe companies regard<strong>in</strong>g general CSR policy, child <strong>labour</strong><br />

policy and cooperation <strong>in</strong> campaign ‘We want childfriendly shoes’<br />

adidas<br />

Bata<br />

Bijenkorf<br />

Birckenstock<br />

Bristol (Euro Shoe<br />

NL)<br />

Bugatti<br />

Camper<br />

Clarks<br />

Cruyff Sports<br />

Dr. Martens<br />

Ecco<br />

Fred de la Bretoniere<br />

Gabor<br />

Geox<br />

Lotto Sport<br />

Mac<strong>in</strong>tosh (Scap<strong>in</strong>o,<br />

Manfield, Dolcis & Invito)<br />

Marks & Spencer<br />

Nike<br />

PUMA<br />

Sacha Shoes<br />

Response dur<strong>in</strong>g<br />

research phase<br />

Response to <strong>the</strong><br />

letter (12 June 2012) 5<br />

Response to<br />

publication <strong>in</strong><br />

October 2012<br />

Code of Conduct,<br />

Incl. child <strong>labour</strong> 6<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 10<br />

No production <strong>in</strong> high<br />

risk countries<br />

CSR activities<br />

Inspection of 3rd<br />

party (BSCI/FLA)<br />

Attention for<br />

subcontrac-tors,<br />

beyond 1 st tier<br />

Transparency and<br />

openness to consumer<br />

Judgement Stop<br />

<strong>Child</strong> Labour


Schoenenreus<br />

Timberland<br />

UGGs (Deckers)<br />

Van Bommel<br />

Van Haren<br />

(Deichmann)<br />

Van Lier<br />

Veja<br />

Wolky<br />

Explanation of <strong>the</strong> chart<br />

Good<br />

Moderate<br />

Bad or unknown<br />

Response dur<strong>in</strong>g<br />

research phase<br />

Response to <strong>the</strong><br />

letter (12 June 2012) 7<br />

Response to<br />

publication <strong>in</strong><br />

October 2012<br />

Code of Conduct,<br />

Incl. child <strong>labour</strong> 8<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 11<br />

No production <strong>in</strong> high<br />

risk countries<br />

CSR activities<br />

Inspection of 3rd<br />

party (BSCI/FLA)<br />

Attention for<br />

subcontrac-tors,<br />

beyond 1 st tier<br />

Transparency and<br />

openness to consumer<br />

Judgement Stop<br />

<strong>Child</strong> Labour


Descriptions per company<br />

This part of <strong>the</strong> report provides detailed <strong>in</strong>formation for each of <strong>the</strong> 28 companies addressed by Stop <strong>Child</strong><br />

Labour with<strong>in</strong> <strong>the</strong> campaign “We want childfriendly shoes!”. The report is based on:<br />

• <strong>the</strong> <strong>in</strong>formation ga<strong>the</strong>red by SOMO <strong>in</strong> 2011;<br />

• <strong>the</strong> <strong>in</strong>formation ga<strong>the</strong>red by Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research from February to May 2012;<br />

• <strong>the</strong> <strong>in</strong>formation provided by <strong>the</strong> companies as a response to <strong>the</strong> letter and SOMO report sent on June<br />

12, 2012 and to <strong>the</strong> publication of <strong>the</strong> first version of this report (October 15 th );<br />

• <strong>in</strong>formation from <strong>the</strong> websites of <strong>the</strong> <strong>in</strong>dividual companies.<br />

In <strong>the</strong> report published <strong>in</strong> October descriptions per company were <strong>in</strong>cluded as well. For most of <strong>the</strong><br />

companies <strong>the</strong> <strong>in</strong>formation rema<strong>in</strong>ed <strong>the</strong> same, for <strong>the</strong> follow<strong>in</strong>g companies <strong>the</strong> description was updated:<br />

Bata, Bugatti, Clarks, Cruyff Sports, Fred de la Bretoniere, Marks & Spencer, Sacha Shoes, Van Bommel<br />

and Van Lier.<br />

ADIDAS<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided<br />

dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 01/04/2012, 13/06/2012 and 05/09/2012<br />

Production: In addition to sell<strong>in</strong>g its own brand, sport shoe manufacturer adidas also sells <strong>the</strong> Reebok,<br />

Rockport and CCM brands. The suppliers of <strong>the</strong>se sport shoes are located <strong>in</strong> Ch<strong>in</strong>a, Indonesia, Vietnam,<br />

India, Italy and Brazil. The raw lea<strong>the</strong>r is procured from Brazil, Argent<strong>in</strong>a and Italy. Adidas has disclosed <strong>the</strong><br />

list of <strong>the</strong>ir suppliers on <strong>the</strong>ir website.<br />

Content and implementation of <strong>the</strong> CSR policy: Adidas has developed its own Code of Conduct<br />

(Workplace Standards) which refers to <strong>the</strong> eight ILO Core Conventions and mentions all forms of child<br />

<strong>labour</strong> (ILO Conventions 182 and 138). This Code of Conduct applies to <strong>the</strong> company’s own production<br />

processes as well as those of its first tier suppliers. All first tier suppliers have manufactur<strong>in</strong>g agreements<br />

with <strong>the</strong>ir direct suppliers, for example with sew<strong>in</strong>g subcontractors. In addition, adidas has nom<strong>in</strong>ated<br />

material suppliers. Compliance with this Code of Conduct is compulsory and is monitored through <strong>in</strong>ternal<br />

and external audits as well as those of multi-stakeholder <strong>in</strong>itiatives i . Adidas publishes a susta<strong>in</strong>ability report<br />

every year which can be found on <strong>the</strong>ir website.<br />

Affiliated to: Fair Labor Association (FLA) programme s<strong>in</strong>ce 1999 for third party monitor<strong>in</strong>g, third-party<br />

compla<strong>in</strong>t system and public report<strong>in</strong>g. Member of <strong>the</strong> Lea<strong>the</strong>r Work<strong>in</strong>g Group (LWG).<br />

Supply cha<strong>in</strong> problems: Adidas has <strong>in</strong>dicated <strong>the</strong> general risk that “by operat<strong>in</strong>g a supply cha<strong>in</strong> that<br />

consist of multiple downstream tiers of <strong>in</strong>dependent suppliers, violations of core standards such as <strong>the</strong><br />

prohibition of forced <strong>labour</strong>, child <strong>labour</strong>, discrim<strong>in</strong>ation, freedom of association and <strong>the</strong> right to collective<br />

barga<strong>in</strong><strong>in</strong>g, work<strong>in</strong>g overtime, wages, health and safety, and job security cannot be fully excluded”. Adidas:<br />

“Although robust preventive measures are <strong>in</strong> place and <strong>in</strong>dividual country risk profiles have been<br />

developed, <strong>the</strong> occurrence of non-compliances cannot be excluded <strong>in</strong> general”. While not hav<strong>in</strong>g<br />

experienced forms of child and forced <strong>labour</strong> <strong>in</strong> its direct supply cha<strong>in</strong> or nom<strong>in</strong>ated material suppliers over<br />

<strong>the</strong> last years per se, adidas has <strong>in</strong>dicated that <strong>the</strong> risk of child <strong>labour</strong> can be present both <strong>in</strong> <strong>the</strong> fur<strong>the</strong>r<br />

downstream supply cha<strong>in</strong>, e.g. at farm level. Adidas has carried out a risk assessment on child <strong>labour</strong>; no<br />

specific <strong>in</strong>formation on this was provided.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 12


Response to <strong>the</strong> report and letter: Adidas has given <strong>the</strong> follow<strong>in</strong>g response: “Given <strong>the</strong> heightened risk of<br />

child <strong>labour</strong> which has been revealed through SOMO’s research <strong>in</strong> Ambur, adidas will subject any future<br />

proposed subcontractors to a more <strong>in</strong>tensive process of pre-screen<strong>in</strong>g, which <strong>in</strong> addition to <strong>the</strong> normal<br />

range of monitor<strong>in</strong>g issues will <strong>in</strong>clude an <strong>in</strong>-depth review of any hir<strong>in</strong>g policy and age-proof check<strong>in</strong>g,<br />

before approval for <strong>the</strong> use of a factory is given.”<br />

Conclusion: Adidas has a comprehensive CSR policy that applies to its own organisation as well as its<br />

suppliers. Adidas is aware of <strong>the</strong> risks of human rights violations <strong>in</strong> <strong>the</strong> production cha<strong>in</strong> for sport shoes,<br />

<strong>in</strong>clud<strong>in</strong>g child <strong>labour</strong>. Multiple audits with<strong>in</strong> various organisational units should counteract this. Adidas also<br />

cooperates with o<strong>the</strong>r parties to tackle <strong>the</strong>se human rights problems. Adidas is one of <strong>the</strong> few companies<br />

that has disclosed a list of suppliers with which <strong>the</strong>y work, and also one of <strong>the</strong> few companies that focuses<br />

on conditions <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> beyond <strong>the</strong>ir first tier suppliers. Although <strong>the</strong> LWG does focus on lea<strong>the</strong>r<br />

production, <strong>the</strong> focus is on environmental ra<strong>the</strong>r than on social aspects.<br />

Website: http://www.adidas-group.com/en/susta<strong>in</strong>ability/Suppliers/default.aspx<br />

Bata<br />

UPDATED<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g feedback phase, <strong>in</strong>formation provided <strong>in</strong> emails and<br />

<strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 27/08/2012, several responses <strong>in</strong> October and November 2012<br />

Production: Bata sells <strong>the</strong> follow<strong>in</strong>g shoe brands: Ambassador by Bata, Bata Technology, Baby Bubbles,<br />

Bata Comfit, Bata Industrials, Bubblegummers, Marie Claire, North Star, PataPata, Power, Safari by Bata,<br />

Sundrops, Toughees and We<strong>in</strong>brenner.<br />

Content and implementation of <strong>the</strong> CSR policy: As yet, Bata does not publish a CSR report or Code of<br />

Conduct, but on its website <strong>the</strong> company <strong>in</strong>dicates <strong>the</strong>y wish to have this <strong>in</strong> place by 2015. On <strong>the</strong> website<br />

Bata provides a lot of <strong>in</strong>formation on what <strong>the</strong> company is do<strong>in</strong>g with<strong>in</strong> <strong>the</strong>ir Susta<strong>in</strong>ability Program. Bata<br />

pays attention to environmental and social issues and <strong>the</strong> company has set up <strong>the</strong>ir Bata children’s<br />

program.<br />

On <strong>the</strong> website it is stated that “The BATA Code of Ethics and Values and Beliefs guides our employees<br />

and our companies around <strong>the</strong> world <strong>in</strong> our day to day work and helps us to conduct bus<strong>in</strong>ess <strong>in</strong><br />

accordance to this philosophy of service and corporate responsibility”. In 2015, Bata <strong>in</strong>tends to carry out a<br />

pilot life cycle assessment at <strong>the</strong>ir factories. Bata does have a ‘M<strong>in</strong>imum Age for Employment Policy’ which<br />

states that “all employees of Bata companies, licensees and franchisees and all employees of Bata<br />

suppliers, subcontractors and <strong>the</strong>ir home workers must be a m<strong>in</strong>imum age of 18 years.” Employment of<br />

young adults between 16 to 18 years of age is permitted under limited circumstances. This policy is stricter<br />

than that of most o<strong>the</strong>r companies, but is not publicly available.<br />

Affiliated to: not known.<br />

Supply cha<strong>in</strong> problems: In October it was published that some of <strong>the</strong> <strong>in</strong>cidences of child <strong>labour</strong> found<br />

dur<strong>in</strong>g <strong>the</strong> field research <strong>in</strong> India can be l<strong>in</strong>ked with Bata. Bata France was mentioned as a client of Farida<br />

Shoes, however this was not correct. Bata has <strong>in</strong>formed Stop <strong>Child</strong> Labour that “Farida Group has not been<br />

a supplier to Bata companies for at least five years”.<br />

In a small village where a lot of uppers are be<strong>in</strong>g stitched by home workers, <strong>in</strong>clud<strong>in</strong>g children, shoes with<br />

<strong>the</strong> label of We<strong>in</strong>brenner, a brand of Bata, was found. Bata has “determ<strong>in</strong>ed that no We<strong>in</strong>brenner products<br />

are produced <strong>in</strong> India. The products seen by <strong>the</strong> <strong>in</strong>vestigator may have been counterfeit”. Of course this<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 13


can always be said by a company, and it might be true, but this is hard to <strong>in</strong>vestigate and confirm.<br />

Unfortunately Bata did not provide <strong>in</strong>formation to Stop <strong>Child</strong> Labour to proof that We<strong>in</strong>brenner shoes are<br />

not (partly) be<strong>in</strong>g produced <strong>in</strong> India.<br />

Additionally <strong>the</strong>re is a testimony of <strong>the</strong> owner of a small production unit produc<strong>in</strong>g components for several<br />

factories and brands; he mentioned Bata as well. The owner <strong>in</strong>volves his children and o<strong>the</strong>r children <strong>in</strong> <strong>the</strong><br />

production process.<br />

Response to <strong>the</strong> report and letter: On 27 August, Bata sent us a formal statement <strong>in</strong>dicat<strong>in</strong>g that “all<br />

products manufactured by and for Bata Industrials Europe are not associated with any form of child <strong>labour</strong>.<br />

This <strong>in</strong>cludes all part manufactured products and raw materials that are be<strong>in</strong>g used <strong>in</strong> <strong>the</strong> production<br />

process.” After <strong>the</strong> publication of our report <strong>in</strong> October 2012 and mention<strong>in</strong>g of <strong>the</strong> <strong>in</strong>cidences of child<br />

<strong>labour</strong> l<strong>in</strong>ked with Bata, a more <strong>in</strong>-depth dialogue with <strong>the</strong> company started. Bata has given a response to<br />

<strong>the</strong> <strong>in</strong>cidences as expla<strong>in</strong>ed above and requested more concrete evidence on <strong>the</strong> <strong>in</strong>cidences connected<br />

with Bata. This is understandable but this can not be provided as <strong>the</strong> researcher was not able to make<br />

photographs or to check age documentation.<br />

However from <strong>the</strong> research and report of SOMO it is clear that at <strong>the</strong> level of 2 nd and 3 rd tier suppliers <strong>the</strong>re<br />

is a high risk for <strong>the</strong> use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoes. As Bata is sourc<strong>in</strong>g many shoes from<br />

India <strong>the</strong>y should be able to provide a clear policy and give <strong>in</strong>sight <strong>in</strong> <strong>the</strong> implementation and control of <strong>the</strong>ir<br />

policy. Bata has provided <strong>the</strong> follow<strong>in</strong>g <strong>in</strong>formation on this:<br />

“Our guidel<strong>in</strong>es are very strict and do not allow child <strong>labour</strong>. Our MAE policy covers also subcontractors<br />

and home workers.”<br />

“Bata is <strong>in</strong> India s<strong>in</strong>ce 1931 and has done a lot, very likely much more than o<strong>the</strong>rs. Because its not about<br />

simply bann<strong>in</strong>g child <strong>labour</strong>. You have to address <strong>the</strong> whole situation of <strong>the</strong> families. The parents have to<br />

earn enough money so that <strong>the</strong>ir children can go to school. Bata has done a lot for <strong>the</strong> employees <strong>in</strong> those<br />

previous 80 years. There is a reason why we are <strong>the</strong> most trusted brand <strong>in</strong> <strong>the</strong> <strong>footwear</strong> bus<strong>in</strong>ess <strong>in</strong> India.”<br />

“After I have seen what our procurement is do<strong>in</strong>g here to ensure that our policies <strong>in</strong> terms of <strong>labour</strong><br />

condition are fulfilled by <strong>the</strong> suppliers, it’s de facto impossible that child <strong>labour</strong> is <strong>in</strong>volved. Our own people,<br />

permanently present at our partners factories, take care of so many issues, also <strong>in</strong> terms of health and<br />

security. Bata India is exposed as <strong>the</strong> most known brand <strong>in</strong> <strong>the</strong> <strong>footwear</strong> <strong>in</strong>dustry <strong>in</strong> <strong>the</strong> country.”<br />

Conclusion: SOMO and Stop <strong>Child</strong> Labour have not correctly l<strong>in</strong>ked Bata with <strong>the</strong> factory of Farida Group<br />

and <strong>the</strong> <strong>in</strong>cidences of child <strong>labour</strong> at subcontractors of Farida. The connection with child <strong>labour</strong> <strong>in</strong>volved <strong>in</strong><br />

<strong>the</strong> production of We<strong>in</strong>brenner is be<strong>in</strong>g questioned, however evidence is lack<strong>in</strong>g to confirm or reject this<br />

allegation. An o<strong>the</strong>r testimony l<strong>in</strong>ks Bata also with child <strong>labour</strong> but is difficult to <strong>in</strong>vestigate.<br />

S<strong>in</strong>ce Bata is sourc<strong>in</strong>g from countries where a lot of child <strong>labour</strong> is <strong>in</strong>volved <strong>in</strong> <strong>the</strong> production of shoes Stop<br />

<strong>Child</strong> Labour stresses <strong>the</strong> importance of hav<strong>in</strong>g a clear and effective policy and practice to prevent and<br />

tackle child <strong>labour</strong> <strong>in</strong> <strong>the</strong> full supply cha<strong>in</strong>. Bata has expla<strong>in</strong>ed that <strong>the</strong>y have such a policy <strong>in</strong> place,<br />

however it is <strong>the</strong>ir <strong>in</strong>ternal policy not to share concrete <strong>in</strong>formation on this. Stop <strong>Child</strong> Labour regrets this<br />

and although Bata seems to have a good approach to ensure compliance with <strong>the</strong>ir strict policy on child<br />

<strong>labour</strong> not enough <strong>in</strong>formation has been provided to confirm that Bata is tak<strong>in</strong>g <strong>the</strong> right and effective<br />

measures to combat child <strong>labour</strong> <strong>in</strong> <strong>the</strong>ir full supply cha<strong>in</strong>.<br />

Website: http://www.bata.com/susta<strong>in</strong>ability-program.php<br />

De Bijenkorf<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, response dur<strong>in</strong>g feedback phase<br />

and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 10/04/2012 and 15/08/2012<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 14


Production: De Bijenkorf sells men’s and women’s shoes under private label. The production of <strong>the</strong>ir<br />

shoes, both lea<strong>the</strong>r and non-lea<strong>the</strong>r, takes place <strong>in</strong> Portugal, Bangladesh, Italy, Brazil, Ch<strong>in</strong>a and India.<br />

Content and implementation of <strong>the</strong> CSR policy: De Bijenkorf does not have a CSR report, although<br />

<strong>in</strong>formation is available on <strong>the</strong>ir website. There is a lot of specific <strong>in</strong>formation about environmental aspects,<br />

but <strong>the</strong> section on social aspects is limited. Their social policy is based on <strong>the</strong> guidel<strong>in</strong>es of <strong>the</strong> Bus<strong>in</strong>ess<br />

Social Compliance Initiative (BSCI) and De Bijenkorf <strong>the</strong>refore uses <strong>the</strong> BSCI Code of Conduct for <strong>the</strong>ir<br />

suppliers. Additionally <strong>the</strong> Bijenkorf has its own bus<strong>in</strong>ess code, with attention to child <strong>labour</strong>, which is<br />

available on <strong>the</strong>ir website, as is a l<strong>in</strong>k to <strong>the</strong> BSCI page. Compliance with <strong>the</strong>se guidel<strong>in</strong>es is compulsory<br />

and is monitored through external audits of <strong>the</strong>ir first tier suppliers. De Bijenkorf requires all its suppliers to<br />

comply with <strong>the</strong> BSCI guidel<strong>in</strong>es and that <strong>the</strong>y also notify <strong>the</strong>ir suppliers of <strong>the</strong> Code of Conduct.<br />

Affiliated to: The Bus<strong>in</strong>ess Social Compliance Initiative (BSCI) s<strong>in</strong>ce 2003, <strong>the</strong> Dutch Association for<br />

Cha<strong>in</strong> Stores <strong>in</strong> Shoes (VGS), and <strong>the</strong> <strong>Child</strong> Labour Platform of <strong>the</strong> UN Global Compact.<br />

Supply cha<strong>in</strong> problems: Accord<strong>in</strong>g to <strong>the</strong> CSR Manager of De Bijenkorf, problems with work<strong>in</strong>g overtime<br />

and wages are currently <strong>the</strong> most predom<strong>in</strong>ant issues discovered <strong>in</strong> audits. They are not sure if<br />

subcontract<strong>in</strong>g takes place but – accord<strong>in</strong>g to De Bijenkorf – <strong>the</strong>re is no <strong>in</strong>dication of cases of<br />

subcontract<strong>in</strong>g to <strong>in</strong>formal workshops or domestic workers.<br />

De Bijenkorf is aware of <strong>the</strong> phenomenon of underage workers/child workers <strong>in</strong> several production<br />

countries, so <strong>the</strong>y believe this might also be <strong>the</strong> case <strong>in</strong> <strong>the</strong> shoe <strong>in</strong>dustry.<br />

Response to <strong>the</strong> report and letter: In a letter De Bijenkorf has stated <strong>the</strong> follow<strong>in</strong>g: “We take <strong>the</strong> Stop<br />

<strong>Child</strong> Labour/Hivos f<strong>in</strong>d<strong>in</strong>gs very seriously and are launch<strong>in</strong>g an action plan with our current suppliers to<br />

identify and better understand our supply cha<strong>in</strong>. We will seek cooperation with o<strong>the</strong>r companies active <strong>in</strong><br />

this market.”<br />

Conclusion: De Bijenkorf acknowledges its responsibility for people, <strong>the</strong> environment, and its product.<br />

Although affiliation with <strong>the</strong> BSCI is useful, it does not go beyond first tier suppliers whereas <strong>the</strong> ma<strong>in</strong><br />

problems are often fur<strong>the</strong>r down <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>. There is sufficient commitment at De Bijenkorf and<br />

progress has been made, particularly <strong>in</strong> <strong>the</strong> environmental area, but a lot still has to be done <strong>in</strong> terms of<br />

transparency and cha<strong>in</strong> responsibility.<br />

Website:<br />

http://www.debijenkorf.nl/?page=webpage&text_name=Maatschappelijk%20Verantwoord%20Ondernemen<br />

Birkenstock<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 28/08/2012<br />

No response dur<strong>in</strong>g research stage, response to <strong>the</strong> letter of SCL (June 12) after a rem<strong>in</strong>der sent <strong>in</strong><br />

August.<br />

Production: Birkenstock’s products are 100% made <strong>in</strong> Germany. The lea<strong>the</strong>r used <strong>in</strong> <strong>the</strong> products is<br />

exclusively from European tanneries and Central European cattle. This allows Birkenstock to ensure<br />

compliance with <strong>the</strong> high quality standards set by <strong>the</strong> European law for <strong>the</strong> lea<strong>the</strong>r itself and <strong>the</strong> way it is<br />

processed. Accord<strong>in</strong>g to Birkenstock this guarantees that <strong>the</strong>y use only materials approved by European<br />

law, which excludes materials that are hazardous to health and environment. These regulations are <strong>the</strong><br />

most rigorous <strong>in</strong> <strong>the</strong> world, and each of <strong>the</strong>ir suppliers complies with <strong>the</strong>m, as is checked on every <strong>in</strong>com<strong>in</strong>g<br />

shipment, expla<strong>in</strong>s Birkenstock.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 15


Content and implementation of CSR policy: Birkenstock has a code of conduct with a standard on child<br />

<strong>labour</strong>/employment of youth: “It goes beyond say<strong>in</strong>g that <strong>the</strong> use of child labor is strictly forbidden <strong>in</strong> our<br />

operations. In addition, <strong>the</strong> strictest anti-child labor laws are <strong>in</strong> force at <strong>the</strong> production sites <strong>in</strong> Germany. Our<br />

employees must never be less than 15 years of age and must have at least completed <strong>the</strong> officially<br />

mandated years of school<strong>in</strong>g. If <strong>the</strong> work might <strong>in</strong>volve dangerous situations, our employees must be at<br />

least 18 years old.”<br />

On <strong>the</strong> website of Birkenstock <strong>the</strong>y <strong>in</strong>form consumers that <strong>the</strong>ir goal is to harmonize economical, ecological<br />

and social responsibility. The focus is on <strong>the</strong> environment and Birkenstock says that 95% of <strong>the</strong><br />

components <strong>the</strong>y use are environmental friendly. Besides that <strong>the</strong>y are focus<strong>in</strong>g on reduction of energy<br />

consumption and recycl<strong>in</strong>g. Birkenstock also supports a susta<strong>in</strong>able liv<strong>in</strong>g roadshow. This is a collective of<br />

skilled enterta<strong>in</strong>ers and experts educators <strong>in</strong> <strong>the</strong> area of environmental susta<strong>in</strong>ability and social<br />

responsibility with <strong>the</strong> shared goals of provid<strong>in</strong>g susta<strong>in</strong>ability education and resources to communities<br />

across <strong>the</strong> globe.<br />

Affiliated to: Not mentioned <strong>in</strong> email response.<br />

Supply cha<strong>in</strong> problems: They don’t describe or <strong>in</strong>dicate any problems <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>.<br />

Reaction to report and letter: Birkenstock did not complete <strong>the</strong> questionnaire but sent a long email with<br />

relevant <strong>in</strong>formation and a copy of <strong>the</strong> code of conduct that could not be found on <strong>the</strong>ir web page.<br />

Conclusion: Birkenstock has a code of conduct that addresses child <strong>labour</strong>, however this is not publicly<br />

available on <strong>the</strong>ir website. Birkenstock is very committed to <strong>the</strong> environmental aspects of CSR, less<br />

attention goes to <strong>the</strong> social aspects. It would be good to know some more about <strong>the</strong> entire supply cha<strong>in</strong> of<br />

Birkenstock, though no <strong>in</strong>formation is given on this. Given <strong>the</strong>ir explanation that every <strong>in</strong>com<strong>in</strong>g shipment is<br />

checked gives <strong>the</strong> impression that some materials, o<strong>the</strong>r than lea<strong>the</strong>r, are sourced from outside Europe<br />

where possibly <strong>the</strong> risk of child <strong>labour</strong> is higher.<br />

Website: http://www.birkenstockstore.nl/<br />

Bugatti<br />

UPDATED<br />

Analysis based on <strong>the</strong> questionnaire completed after publication of <strong>the</strong> first version of this report (October<br />

15 th ) and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 18/10/2012, 13/11/2012 and 27/11/2012<br />

Production: Bugatti is sourc<strong>in</strong>g shoes from Italy, Portugal and India and <strong>the</strong> lea<strong>the</strong>r is ma<strong>in</strong>ly sourced from<br />

Italy; o<strong>the</strong>r tanneries supply<strong>in</strong>g lea<strong>the</strong>r are Indian. Bugatti has provided <strong>the</strong> names of <strong>the</strong>ir shoe and lea<strong>the</strong>r<br />

suppliers to Stop <strong>Child</strong> Labour.<br />

Content and implementation of CSR policy: Bugatti has a very good, detailed and concrete Code of<br />

Conduct. Very explicitly and repeatedly it is mentioned that <strong>the</strong>se standards also apply to subcontractors.<br />

The first requirement is on child <strong>labour</strong> with a clear def<strong>in</strong>ition and additional practical expectations regard<strong>in</strong>g<br />

remediation <strong>in</strong> case child <strong>labour</strong> is be<strong>in</strong>g found. Positive po<strong>in</strong>t and exceptional compared to many o<strong>the</strong>r<br />

Codes of Conduct is Bugatti’s po<strong>in</strong>t that “<strong>the</strong> supplier shall ensure that wages paid for a standard week<br />

shall at least meet legal standards and shall always be sufficient to meet <strong>the</strong> basic needs of personnel and<br />

provide some discretionary <strong>in</strong>come”. The Code of Conduct is not available on <strong>the</strong> website of Bugatti.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 16


The company has <strong>in</strong>formed us that <strong>the</strong>y have a team of 120 persons <strong>in</strong> India check<strong>in</strong>g all production<br />

processes and <strong>the</strong> work<strong>in</strong>g conditions <strong>in</strong> <strong>the</strong> ma<strong>in</strong> factories and manufactur<strong>in</strong>g units. Bugatti makes use of<br />

external monitor<strong>in</strong>g however - as <strong>the</strong>y expla<strong>in</strong> - “our control is more effective than traditional social audits as<br />

<strong>the</strong>y are done only periodically and not permanently as our own <strong>in</strong>spections”.<br />

Bugatti has expla<strong>in</strong>ed that <strong>the</strong> factories <strong>the</strong>y source from have endorsed one or more CSR <strong>in</strong>itiatives or<br />

programmes.<br />

Recently Bugatti has updated <strong>the</strong>ir website and now a document with ‘Questions & Answers’ with attention,<br />

amongst o<strong>the</strong>r po<strong>in</strong>ts, to protection of workers and child <strong>labour</strong> is available on <strong>the</strong>ir website.<br />

Affiliated to: No specific CSR programme or <strong>in</strong>itiative.<br />

Supply cha<strong>in</strong> problems: Some of <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of child <strong>labour</strong> <strong>in</strong> India have previously been l<strong>in</strong>ked with<br />

Bugatti. This was based on f<strong>in</strong>d<strong>in</strong>gs done at <strong>the</strong> sites of two subcontractors of Farida Group. Based on a<br />

testimony Stop <strong>Child</strong> Labour thought that Farida Group was a first tier supplier of Bugatti. However Bugatti<br />

<strong>in</strong>formed Stop <strong>Child</strong> Labour (27/11) that <strong>the</strong>y have not worked with Farida for <strong>the</strong> last ten years. With this<br />

response we believe that <strong>the</strong> mere testimony is not enough to l<strong>in</strong>k Bugatti to Farida. Never<strong>the</strong>less, it may<br />

also be possible that <strong>the</strong> fabrication unit was work<strong>in</strong>g for ano<strong>the</strong>r exporter at <strong>the</strong> time of <strong>the</strong> <strong>in</strong>vestigation.<br />

Reaction to report and letter: There has been no reaction at all from Bugatti on <strong>the</strong> correspondence from<br />

Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research phase and first phase of <strong>the</strong> shoe campaign (June – October). The<br />

chairman of Bugatti Shoes and Astor-Mueller Group has sent us a letter after <strong>the</strong> publication of this report<br />

on October 16 th 2012. In this letter we were <strong>in</strong>formed that: “Bugatti Shoes operates a zero tolerance policy<br />

regard<strong>in</strong>g child <strong>labour</strong> and has strict rules and guidel<strong>in</strong>es to protect all of its production workers.” “We take<br />

very seriously <strong>the</strong> allegations conta<strong>in</strong>ed <strong>in</strong> your report and have launched a comprehensive <strong>in</strong>ternal<br />

<strong>in</strong>vestigation <strong>in</strong>to this matter.”<br />

Conclusion: In <strong>the</strong> first version of this report we mentioned that Bugatti did not seem to have any policy or<br />

practice for meet<strong>in</strong>g <strong>the</strong> <strong>labour</strong> standards <strong>in</strong> <strong>the</strong> production of <strong>the</strong> shoes <strong>the</strong>y sell and that <strong>the</strong>y were lagg<strong>in</strong>g<br />

beh<strong>in</strong>d regard<strong>in</strong>g corporate social responsibility and transparency. The content of <strong>the</strong>ir Code of Conduct<br />

shows that Bugatti takes CSR seriously and that <strong>the</strong>y are well aware of <strong>the</strong> issues. We are <strong>in</strong>terested to<br />

learn more about how <strong>the</strong>y implement and control <strong>the</strong>ir Code of Conduct, especially at <strong>the</strong> levels beyond<br />

<strong>the</strong>ir first tier suppliers. Important to add is <strong>the</strong> fact that Bugatti was mentioned <strong>in</strong> our report as a company<br />

possibly connected with child <strong>labour</strong> was not only based on <strong>the</strong> testimony and <strong>the</strong> assumed l<strong>in</strong>k with Farida,<br />

but also on <strong>the</strong> fact that Bugatti never responded to <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs and had not given any <strong>in</strong>formation on <strong>the</strong><br />

policy and practice of <strong>the</strong> company to prevent and tackle child <strong>labour</strong>.<br />

Website: http://www.bugatti-shoes.com/<strong>in</strong>dex.php<br />

http://www.astormuellergroup.ch/AstorMueller_Start.html<br />

Camper<br />

Analysis based on <strong>the</strong>ir own <strong>in</strong>formation provided dur<strong>in</strong>g <strong>the</strong> research phase and on <strong>in</strong>formation from <strong>the</strong>ir<br />

website.<br />

Response: 30/03/2012<br />

Production: Camper produces and sells only its own brand. These shoes are produced <strong>in</strong> Ch<strong>in</strong>a, Vietnam,<br />

Thailand and India.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 17


Content and implementation of <strong>the</strong> CSR policy: Camper has <strong>in</strong>dicated that <strong>the</strong>y, s<strong>in</strong>ce 2004, have been<br />

actively develop<strong>in</strong>g a Social Accountability Policy based on <strong>the</strong> UN Global Compact pr<strong>in</strong>ciples. For <strong>the</strong>ir<br />

audits Camper uses a ‘compliance checklist’ which is based on local regulations complemented with<br />

standards from <strong>the</strong> Code of <strong>the</strong> Ethical Trade Initiative (ETI). <strong>Child</strong> <strong>labour</strong> is specifically mentioned. Dur<strong>in</strong>g<br />

audits for Camper <strong>the</strong> absence of workers of illegal work<strong>in</strong>g age is verified and <strong>the</strong> level of compliance as<br />

regards young workers who are authorised to work (16-18 years of age). Independent companies perform<br />

<strong>the</strong> audits of producers of Camper shoes; <strong>the</strong> external auditors are certified under <strong>the</strong> Social Accountability<br />

International (SAI). Camper works with <strong>the</strong> audit<strong>in</strong>g companies SGS, Intertek and TUV Rhe<strong>in</strong>land.<br />

Accord<strong>in</strong>g to Camper: “Regard<strong>in</strong>g subcontractors, we can say that our manufacturers audits show that all<br />

procedures are managed by <strong>the</strong>se companies <strong>in</strong>ternally, ei<strong>the</strong>r <strong>in</strong> <strong>the</strong> same build<strong>in</strong>g or <strong>in</strong> ano<strong>the</strong>r company<br />

facility (which is <strong>in</strong>spected dur<strong>in</strong>g <strong>the</strong> audit as well). Accord<strong>in</strong>gly, we can conclude that <strong>the</strong>re are no<br />

subcontractors dur<strong>in</strong>g <strong>the</strong> manufactur<strong>in</strong>g process.”<br />

Camper also has a policy for <strong>the</strong>ir raw material suppliers regard<strong>in</strong>g environmental and quality standards.<br />

The company uses a list of banned substances (REACH) that is communicated to each supplier. Camper<br />

has provided additional <strong>in</strong>formation that “audit<strong>in</strong>g practice is not extended to our raw material suppliers yet.<br />

We are work<strong>in</strong>g on it and we expect to start audit<strong>in</strong>g <strong>the</strong>m <strong>in</strong> next months. However, we need to state that<br />

(i) our raw materials suppliers have entered <strong>in</strong>to specific agreements with Camper, be<strong>in</strong>g committed to fulfill<br />

our CSR policy (which does <strong>in</strong>clude audits as well), and (ii) most of <strong>the</strong>se raw materials suppliers are EU or<br />

USA companies, someth<strong>in</strong>g that we believe that is add<strong>in</strong>g some assumption of CSR good management.”<br />

No <strong>in</strong>formation on <strong>the</strong> social policy or <strong>the</strong>ir supplier code was found on <strong>the</strong>ir website.<br />

Affiliated to: no <strong>in</strong>formation provided.<br />

Supply cha<strong>in</strong> problems: In <strong>the</strong>ir response to our research Camper has stated: “All results are confidential,<br />

but we are <strong>in</strong> a position to state that no case of (i) child <strong>labour</strong>, (ii) forced employment or (iii) discrim<strong>in</strong>ation<br />

by reason of sex, race, religion… was detected <strong>in</strong> any of <strong>the</strong> companies that work with Camper s<strong>in</strong>ce 2004.”<br />

Response to <strong>the</strong> report and letter: no response.<br />

Conclusion: Camper provided some <strong>in</strong>formation by email dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>itial survey, but it has not reacted to<br />

<strong>the</strong> report and letter of Stop <strong>Child</strong> Labour. They did provide additional <strong>in</strong>formation for this report. It seems<br />

that <strong>the</strong>y do check <strong>the</strong> implementation of <strong>the</strong>ir CSR policy and impose conditions on <strong>the</strong> use of chemical<br />

substances. However, <strong>the</strong> statement that <strong>the</strong>y have found no cases of child <strong>labour</strong>, forced <strong>labour</strong> or<br />

discrim<strong>in</strong>ation s<strong>in</strong>ce 2004 refers to <strong>the</strong>ir first tier suppliers. This does not guarantee that suppliers of<br />

materials or components used for <strong>the</strong> <strong>footwear</strong> production do not make use of child <strong>labour</strong>. A risk analysis<br />

beyond first tier suppliers is <strong>the</strong>refore recommended. Positive is that Camper has already taken some steps<br />

to improve <strong>the</strong> transparency and level of compliance <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong> beyond <strong>the</strong>ir first tier suppliers.<br />

Camper has a code of conduct, but this code cannot be found on <strong>the</strong>ir website. The company<br />

communicates hardly any <strong>in</strong>formation to <strong>the</strong> public.<br />

Website: http://www.camper.com/en<br />

Clarks<br />

UPDATED<br />

Analysis based on <strong>the</strong>ir own <strong>in</strong>formation provided dur<strong>in</strong>g <strong>the</strong> research phase, feedback phase, <strong>the</strong>ir website<br />

and recent response to <strong>the</strong> allegations of Stop <strong>Child</strong> Labour.<br />

Response: 13/4/2012, 13/09/2012 and 8/11/2012<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 18


Production: Clarks is <strong>the</strong> name of <strong>the</strong> private label <strong>the</strong>y sell. Production ma<strong>in</strong>ly takes place <strong>in</strong> Ch<strong>in</strong>a,<br />

Vietnam, India and Cambodia.<br />

Content and implementation of CSR policy: Clarks uses a Code of Practice with employment conditions<br />

<strong>in</strong> vendor factories which need to be signed by those factories. The Code <strong>in</strong>cludes a standard on child<br />

<strong>labour</strong> and <strong>the</strong> expectation that “<strong>the</strong> vendor must have a documented policy and effective procedure for <strong>the</strong><br />

remediation of any child found to be <strong>in</strong> <strong>the</strong>ir employment.” The Code of Practice is not published on <strong>the</strong><br />

website although Clarks shares environmental and social responsibility <strong>in</strong>formation with <strong>the</strong>ir shareholders<br />

as part of <strong>the</strong>ir annual report. It is mentioned on <strong>the</strong> website that “social responsibility is <strong>the</strong> responsibility<br />

that Clarks accepts for <strong>the</strong> way <strong>in</strong> which our operations make a social, environmental, and economic<br />

impact. It's about mak<strong>in</strong>g a difference by <strong>the</strong> practices we adopt - accentuat<strong>in</strong>g <strong>the</strong> positive and elim<strong>in</strong>at<strong>in</strong>g<br />

<strong>the</strong> negative.” Clarks shows commitment to reduce <strong>the</strong>ir environmental impact and has a clear policy on<br />

how to protect <strong>the</strong> Amazon ra<strong>in</strong>forest environment. Clarks makes use of an audit programme to review<br />

work<strong>in</strong>g conditions <strong>in</strong> factories. This is be<strong>in</strong>g done us<strong>in</strong>g both <strong>in</strong>ternal monitor<strong>in</strong>g and a global third party<br />

audit service provider to supplement <strong>the</strong>ir <strong>in</strong>ternal audits and to, as Clarks expla<strong>in</strong>s, provide coverage <strong>in</strong><br />

certa<strong>in</strong> countries where <strong>the</strong>y have a reduced presence. Additionally Clarks has <strong>in</strong>formed us that <strong>the</strong>y<br />

“support collaboration, both formal and <strong>in</strong>formal, with o<strong>the</strong>r brands and organisations both <strong>in</strong> undertak<strong>in</strong>g<br />

assessment through jo<strong>in</strong>t audit<strong>in</strong>g and <strong>in</strong> driv<strong>in</strong>g improvement action with factories”.<br />

Affiliated to: Lea<strong>the</strong>r Work<strong>in</strong>g Group (found<strong>in</strong>g member).<br />

Supply cha<strong>in</strong> problems: Some of <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs regard<strong>in</strong>g child <strong>labour</strong> dur<strong>in</strong>g <strong>the</strong> field research done by<br />

SOMO have been l<strong>in</strong>ked to Clarks. In a small workshop where a child was work<strong>in</strong>g <strong>the</strong> tag of Clarks was<br />

found. O<strong>the</strong>r <strong>in</strong>cidences of child <strong>labour</strong> were found at <strong>the</strong> sites of two subcontractors of Farida Shoes, one<br />

of Clarks first tier suppliers <strong>in</strong> India. Clarks <strong>in</strong>vestigated <strong>the</strong>se f<strong>in</strong>d<strong>in</strong>gs and has <strong>in</strong>formed Stop <strong>Child</strong> Labour<br />

about <strong>the</strong> outcomes. Regard<strong>in</strong>g Farida Shoes we were <strong>in</strong>formed that Farida has a policy not to employ<br />

anyone under <strong>the</strong> age of 18 and that no evidence of child <strong>labour</strong> was found <strong>in</strong> ei<strong>the</strong>r of <strong>the</strong> factories of<br />

Farida nor <strong>in</strong> <strong>the</strong> stitch<strong>in</strong>g units operated by Farida <strong>in</strong> that area. However it was found that “where work<br />

goes outside of Farida owned and managed factories <strong>the</strong> controls have not been adequate”. At a contract<br />

stitch<strong>in</strong>g unit produc<strong>in</strong>g uppers for Clarks <strong>the</strong>re were several health & safety concerns and <strong>the</strong>re was no<br />

proper age verification control <strong>in</strong> place while young workers were found work<strong>in</strong>g <strong>the</strong>re. Farida has promised<br />

to make improvements to <strong>the</strong> application of age verification processes and “Clarks uppers will only be<br />

produced <strong>in</strong> Farida owned / managed factories and stitch<strong>in</strong>g units”.<br />

Reaction to report and letter: Clarks started <strong>in</strong>vestigat<strong>in</strong>g <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of Stop <strong>Child</strong> Labour (SCL) by <strong>the</strong><br />

end of September and SCL our was <strong>in</strong>formed of <strong>the</strong> outcomes <strong>in</strong> November. In September Clarks already<br />

stated <strong>in</strong> an email that <strong>the</strong>y “do take <strong>the</strong> possible use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of our products very<br />

seriously and actively seek to ensure it is not used”. On <strong>the</strong> 8 th of November a meet<strong>in</strong>g of Clarks and SCL<br />

took place. Clarks expla<strong>in</strong>ed that <strong>the</strong>y discussed our reports with <strong>the</strong>ir suppliers and that <strong>the</strong>y found <strong>the</strong><br />

report very useful to make fur<strong>the</strong>r concrete agreements with suppliers for improvements on <strong>the</strong> social<br />

conditions and <strong>labour</strong> circumstances <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>, especially regard<strong>in</strong>g subcontract<strong>in</strong>g.<br />

Conclusion: Clarks has been active to improve <strong>the</strong>ir corporate responsibility and seems actively <strong>in</strong>volved<br />

<strong>in</strong> address<strong>in</strong>g environmental, health & safety and social issues <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>. The f<strong>in</strong>d<strong>in</strong>gs on<br />

possible use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoes for Clarks show that it is not enough to have a Code<br />

of Practice signed by first tier suppliers and to have compliance to this Code regular checked by auditors as<br />

<strong>the</strong> highest risks can be found with subcontractors and suppliers of components and materials. Clarks is<br />

aware of <strong>the</strong>se risks and <strong>the</strong>ir long term relationships with suppliers is crucial to achieve improvement <strong>in</strong> <strong>the</strong><br />

whole supply cha<strong>in</strong>. The fact that Clarks made use of our report <strong>in</strong> a positive way and <strong>the</strong>ir open approach<br />

to our campaign is be<strong>in</strong>g appreciated.<br />

Website: http://www.clarks.co.uk/HelpandInfo/SocialResponsibility<br />

http://www.clarks.nl/nl-nl/<strong>in</strong>formatie/over-ons<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 19


Cruyff Sports – Premium Inc<br />

UPDATED<br />

Analysis based on <strong>the</strong> questionnaire completed after publication of <strong>the</strong> first version of this report (October<br />

15 th ), additional <strong>in</strong>formation provided and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 24/10/2012 and 16/11/2012<br />

Production: Shoe brands of Cruyff Sports are be<strong>in</strong>g produced by vendors located <strong>in</strong> Europe and <strong>the</strong> Far<br />

East: Portugal, Romania, Italy, Vietnam, Indonesia and Ch<strong>in</strong>a.<br />

Content and implementation of CSR policy: Cruyff Sports has <strong>in</strong>formed Stop <strong>Child</strong> Labour that <strong>the</strong>y<br />

have no CSR policy or Code of Conduct yet but that <strong>the</strong>y are work<strong>in</strong>g on this. A draft has been shared with<br />

Stop <strong>Child</strong> Labour and <strong>the</strong> Code will f<strong>in</strong>alized soon.<br />

The company expla<strong>in</strong>ed that <strong>the</strong>y source from 11 vendors <strong>in</strong> <strong>the</strong> Far East via 3 trad<strong>in</strong>g companies with<br />

whom <strong>the</strong>y have established a long cooperation. Cruyff Sports <strong>in</strong>formed us that <strong>the</strong>ir “production schedule<br />

is an on-go<strong>in</strong>g process overlapp<strong>in</strong>g multiple seasons on all of our brands. Dur<strong>in</strong>g <strong>the</strong>se seasons multiple<br />

week long on-site visits are undertaken announced and un-announced to ensure <strong>the</strong> utmost quality of our<br />

products.”<br />

Cruyff Sports expla<strong>in</strong>ed that <strong>the</strong>y are currently conduct<strong>in</strong>g a dialogue both <strong>in</strong>ternally and with external<br />

stakeholders concern<strong>in</strong>g how <strong>the</strong> company can develop its CSR <strong>in</strong>itiative.<br />

Affiliated to: No specific programme or <strong>in</strong>itiative yet, but Cruyff Sports is <strong>in</strong> <strong>the</strong> process of select<strong>in</strong>g and<br />

assess<strong>in</strong>g 3 of <strong>the</strong> ma<strong>in</strong> multi-stakeholder <strong>in</strong>itiatives.<br />

Supply cha<strong>in</strong> problems: Cruyff Sports has expla<strong>in</strong>ed that dur<strong>in</strong>g visits to <strong>the</strong> factories <strong>the</strong>y “experience all<br />

aspects of <strong>the</strong> factories such as work<strong>in</strong>g times, workplaces, sanitary facilities etc. Our first hand experience<br />

dur<strong>in</strong>g <strong>the</strong>se trips leads us to believe that <strong>the</strong> workers with<strong>in</strong> <strong>the</strong>se production facilities have non-excessive<br />

work<strong>in</strong>g hours and that <strong>the</strong>y work<strong>in</strong>g <strong>in</strong> a clean and neat surround<strong>in</strong>g.”<br />

Cruyff Sports does not seem to focus on 2 nd and 3 rd tier suppliers where <strong>the</strong>re is a higher risk of child <strong>labour</strong><br />

or o<strong>the</strong>r social issues.<br />

Response to <strong>the</strong> report and letter: There has been no reaction at all from Cruyff Sports on <strong>the</strong><br />

correspondence from Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research phase and first phase of <strong>the</strong> shoe campaign<br />

(June – October). Cruyff Sports responded to <strong>the</strong> letter of October 25 th sent after <strong>the</strong> publication of <strong>the</strong> first<br />

version of this report which was followed up by attention to this report <strong>in</strong> <strong>the</strong> Dutch media. Apologies were<br />

made for not respond<strong>in</strong>g to <strong>the</strong> requests of Stop <strong>Child</strong> Labour and <strong>in</strong>formation was provided on <strong>the</strong> current<br />

activities of <strong>the</strong> company to develop a CSR policy and Code of Conduct. Cruyff Sports <strong>in</strong>formed us that<br />

<strong>the</strong>y “would like to have 40% of our supplier base audited and where needed corrective action plans<br />

implemented by <strong>the</strong> end of 2013, 60% by <strong>the</strong> end of 2014, 80% by <strong>the</strong> end of 2015 and over 90% by 2016.<br />

This shall be done by <strong>in</strong>dependent auditors and by our own on-site visits”.<br />

O<strong>the</strong>r plans of Cruyff Sports are to “implement our ‘Code Of Conduct’ (based on <strong>the</strong> ILO) throughout our<br />

manufactur<strong>in</strong>g supply cha<strong>in</strong> and where needed tra<strong>in</strong> or provide tra<strong>in</strong><strong>in</strong>g to <strong>the</strong> factories so that <strong>the</strong>y will be<br />

able to self monitor and regulate <strong>the</strong>re own processes and where possible to work toge<strong>the</strong>r with local<br />

<strong>in</strong>itiatives and stakeholders”.<br />

Conclusion: It is surpris<strong>in</strong>g that Cruyff Sports does not have a CSR policy and Code of Conduct yet, while<br />

<strong>the</strong>y are sourc<strong>in</strong>g from countries like Vietnam, Ch<strong>in</strong>a and Indonesia where several risks concern<strong>in</strong>g <strong>labour</strong><br />

conditions can be expected. Positive is that <strong>the</strong>y are work<strong>in</strong>g on this and that <strong>the</strong>y have already taken<br />

concrete steps to jo<strong>in</strong> a multi-stakeholder <strong>in</strong>itiative.<br />

Website: http://www.cruyffsports.com/<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 20


Dr. Martens – Airwair International<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 28/08/2011 and 06/09/2012<br />

Production: Dr. Martens only sells shoes under <strong>the</strong>ir own brand. Production of shoes takes place <strong>in</strong> Ch<strong>in</strong>a,<br />

Thailand and Vietnam. The lea<strong>the</strong>r is sourced from South America, Ch<strong>in</strong>a and Vietnam.<br />

Content and implementation of CSR policy: Dr. Martens uses a publicly available Code of Conduct<br />

which is based on <strong>the</strong> Code of <strong>the</strong> Ethical Trade Initiative. In <strong>the</strong> Code it is stipulated that “it is <strong>the</strong><br />

responsibility of each supplier to issue this code to all material and component suppliers and to actively<br />

engage with <strong>the</strong>m to ensure that <strong>the</strong> standards are met.” In <strong>the</strong> Code of Conduct <strong>the</strong>re is a clear standard<br />

on child <strong>labour</strong> <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> expectation that “if any <strong>in</strong>cidence of child <strong>labour</strong> is identified at a supplier, <strong>the</strong><br />

supplier shall ensure that all children are transferred to quality education until <strong>the</strong>y are no longer children.”<br />

To check <strong>the</strong> compliance with <strong>the</strong>ir Code Dr. Martens expla<strong>in</strong>s that formal audits are carried out by a “3 rd<br />

party specialized <strong>in</strong> understand<strong>in</strong>g worker viewpo<strong>in</strong>ts and tackl<strong>in</strong>g lack of transparency.” In addition <strong>the</strong>y<br />

monitor <strong>the</strong>ir suppliers through visits of <strong>the</strong>ir own staff. Dr. Martens expla<strong>in</strong>ed that <strong>the</strong>y are currently<br />

work<strong>in</strong>g with all 1 st tier and some key 2 nd tier suppliers on CSR issues. They also expla<strong>in</strong>ed <strong>the</strong>y have “long<br />

work<strong>in</strong>g relationships with most of our suppliers and have well def<strong>in</strong>ed processes <strong>in</strong> place.”<br />

On <strong>the</strong> website of Dr. Martens <strong>the</strong> company provides consumers <strong>in</strong>formation about <strong>the</strong>ir efforts to eradicate<br />

slavery and human traffick<strong>in</strong>g <strong>the</strong> supply cha<strong>in</strong> as this is now obliged by <strong>the</strong> ‘California Transparency <strong>in</strong><br />

Supply Cha<strong>in</strong>s Act of 2010’.<br />

Affiliated to: Lea<strong>the</strong>r Work<strong>in</strong>g Group.<br />

Supply cha<strong>in</strong> problems: In <strong>the</strong>ir response to <strong>the</strong> questionnaire Dr. Martens answered that <strong>the</strong>y have<br />

encountered problems <strong>in</strong> <strong>the</strong> last two years regard<strong>in</strong>g child <strong>labour</strong>, discrim<strong>in</strong>ation, excessive overtime,<br />

wages, health and safety and security of employment. They believe that <strong>the</strong>se problems have not been<br />

eradicated <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>. The company has sent us <strong>the</strong> ‘Operational Procedures for remediation of<br />

child <strong>labour</strong> <strong>in</strong> Industrial Contexts’ of Impactt ii which <strong>the</strong>y have used to resolve issues of child <strong>labour</strong> at one<br />

supplier <strong>in</strong> <strong>the</strong> past to get <strong>the</strong> work<strong>in</strong>g children back to school. Accord<strong>in</strong>g to Dr. Martens <strong>the</strong>re is a “risk of<br />

child <strong>labour</strong> <strong>in</strong> small local workshops supply<strong>in</strong>g components/materials to our f<strong>in</strong>ished <strong>footwear</strong> suppliers.”<br />

Reaction to report and letter: Dr. Martens sent us <strong>the</strong>ir answers to our questionnaire and <strong>the</strong> ‘Operational<br />

Procedures for remediation of child <strong>labour</strong> <strong>in</strong> Industrial Contexts’ of <strong>the</strong> organisation Impactt <strong>the</strong>y have used<br />

<strong>in</strong> cases where child <strong>labour</strong> was found.<br />

Conclusion: Dr. Martens is very open <strong>in</strong> <strong>the</strong>ir communication about <strong>the</strong> issues <strong>the</strong>y have encountered and<br />

still foresee, <strong>in</strong>clud<strong>in</strong>g child <strong>labour</strong>. The measures <strong>the</strong>y have taken to improve <strong>the</strong> relationship with <strong>the</strong>ir<br />

suppliers support<strong>in</strong>g <strong>the</strong> compliance to <strong>the</strong>ir Code of Conduct are appreciated. Dr. Martens is one of <strong>the</strong><br />

few companies that has a clear and very practical policy <strong>in</strong> place <strong>in</strong> cases where child <strong>labour</strong> is found at a<br />

supplier. From <strong>the</strong>ir answers it is clear that <strong>the</strong>y still foresee risks of child <strong>labour</strong> at subcontractors and<br />

material suppliers. They have started work though it is obvious that <strong>the</strong>re is still a lot to do.<br />

Website: http://www.drmartens.com/<br />

http://www.dmusastore.com/t-social-responsibility.aspx<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 21


ECCO<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 21/06/2012<br />

Production: ECCO is also <strong>the</strong> name of <strong>the</strong> only private label of <strong>the</strong> company. ECCO has <strong>the</strong>ir own shoe<br />

factories and tanneries <strong>in</strong> Indonesia, Thailand, Ch<strong>in</strong>a, The Ne<strong>the</strong>rlands, Portugal and Slovakia where<br />

approximately 80% of shoes for ECCO are produced.<br />

Content and implementation of CSR policy: On <strong>the</strong>ir website ECCO states <strong>the</strong> follow<strong>in</strong>g: “ECCO is <strong>the</strong><br />

only major shoe manufacturer to own and manage every step <strong>in</strong> <strong>the</strong> shoemak<strong>in</strong>g process. This allows us to<br />

carefully monitor and control <strong>the</strong> impacts of all our operations. As a large employer, ECCO understands its<br />

responsibility and accepts it.”<br />

The ECCO Code of Conduct applies to <strong>the</strong> entire supply cha<strong>in</strong>. It applies not only to companies with<strong>in</strong> <strong>the</strong><br />

ECCO Group (<strong>in</strong>clud<strong>in</strong>g shoe factories and tanneries), but also to external suppliers, wholesale and retail<br />

customers. In <strong>the</strong> Code of Conduct, specific attention is given to child <strong>labour</strong>. It is mentioned that “ECCO’s<br />

long term goal is <strong>the</strong> elim<strong>in</strong>ation of child <strong>labour</strong>. The short term aim for ECCO is to improve <strong>the</strong> conditions<br />

for work<strong>in</strong>g children.” ECCO believes that “outright prohibition of any child <strong>labour</strong> may put children and <strong>the</strong><br />

households to which <strong>the</strong>y belong under even greater f<strong>in</strong>ancial stra<strong>in</strong>.” Several pr<strong>in</strong>ciples are mentioned to<br />

clarify this, among o<strong>the</strong>rs <strong>the</strong> pr<strong>in</strong>ciple that <strong>the</strong> m<strong>in</strong>imum age limit is 15 years.<br />

ECCO added that one of <strong>the</strong> Ten Commitments of <strong>the</strong> ECCO Code of Conduct states: “ECCO supports <strong>the</strong><br />

UN Convention on <strong>the</strong> Rights of <strong>the</strong> <strong>Child</strong>”, which requires that ECCO act <strong>in</strong> “<strong>the</strong> best <strong>in</strong>terests of <strong>the</strong> child.”<br />

The company expla<strong>in</strong>s that <strong>the</strong>y take “a responsible approach to this and ensures that <strong>the</strong> company<br />

confronts <strong>the</strong> challenges of implement<strong>in</strong>g standards and works toge<strong>the</strong>r – wherever possible – with<br />

suppliers and o<strong>the</strong>r brands. ECCO realizes that <strong>the</strong>re are limits to its ability to ensure compliance and<br />

cont<strong>in</strong>uous improvement; however, <strong>the</strong>y believe that address<strong>in</strong>g <strong>the</strong> problem is far better than simply<br />

abandon<strong>in</strong>g <strong>the</strong> children and mov<strong>in</strong>g to ano<strong>the</strong>r supplier”.<br />

On <strong>the</strong> website of ECCO, <strong>the</strong>y mention that <strong>the</strong> Global Audit Team visits suppliers on a regular basis. “They<br />

conduct extensive on-site audits, develop action plans toge<strong>the</strong>r with our suppliers and follow up on <strong>the</strong><br />

action plans to ensure that all improvements are implemented. We supplement our own <strong>in</strong>ternal effort with<br />

external audit<strong>in</strong>g specialists who conduct <strong>in</strong>dependent audits and evaluate our audit system.”<br />

Affiliated to: not known.<br />

Supply cha<strong>in</strong> problems: ECCO expla<strong>in</strong>s that <strong>in</strong> general <strong>the</strong>y see a good level of performance of <strong>the</strong>ir<br />

Code of Conduct. They had to term<strong>in</strong>ate collaboration with a few suppliers, as <strong>the</strong> results of several audits<br />

did not show progress that met <strong>the</strong>ir expectations. The term<strong>in</strong>ation of collaboration with <strong>the</strong>se suppliers was<br />

not done due to child <strong>labour</strong>. ECCO still foresees risks <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong> regard<strong>in</strong>g child <strong>labour</strong>,<br />

discrim<strong>in</strong>ation, overtime and health and safety. Regard<strong>in</strong>g child <strong>labour</strong>, this could be found at external<br />

suppliers but, accord<strong>in</strong>g to ECCO not <strong>in</strong> <strong>the</strong>ir own shoe factories and tanneries.<br />

Reaction to report and letter: ECCO did not respond to our request for <strong>in</strong>formation dur<strong>in</strong>g <strong>the</strong> research<br />

phase. They responded to our letter of June 12 <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g matter: “Apparently, we have failed to<br />

respond <strong>in</strong> a timely manner. Regardless of any misunderstand<strong>in</strong>gs or explanations with<strong>in</strong> our organization,<br />

this is totally unacceptable and not <strong>in</strong> accordance with ECCO’s standards and values. ECCO’s view on<br />

child <strong>labour</strong> is crystal clear, and we do support your organisation’s efforts to protect children.”<br />

Conclusion: With<strong>in</strong> <strong>the</strong> shoe sector ECCO is an exception, as <strong>the</strong> manufactur<strong>in</strong>g of <strong>the</strong>ir shoes primarily<br />

takes place <strong>in</strong> <strong>the</strong>ir own factories. Most of <strong>the</strong> lea<strong>the</strong>r be<strong>in</strong>g used is tanned <strong>in</strong> <strong>the</strong>ir own tanneries.<br />

Therefore, ECCO has tight control over <strong>the</strong>ir supply cha<strong>in</strong> and has direct relationships with suppliers<br />

supply<strong>in</strong>g components and materials whom <strong>the</strong>y audit to monitor performance of <strong>the</strong>ir Code of Conduct.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 22


Surpris<strong>in</strong>g is <strong>the</strong>ir pr<strong>in</strong>ciple on child <strong>labour</strong>, as <strong>the</strong>y commit <strong>the</strong>mselves to <strong>the</strong> elim<strong>in</strong>ation of child <strong>labour</strong> <strong>in</strong><br />

<strong>the</strong> long term, while at <strong>the</strong> same time mention<strong>in</strong>g that <strong>the</strong>ir short-term aim is to improve <strong>the</strong> conditions for<br />

work<strong>in</strong>g children. We are aware of <strong>the</strong>ir concern that prohibition may cause problems for children and <strong>the</strong>ir<br />

families. As Stop <strong>Child</strong> Labour we do believe however that it is better to have a clear remediation policy and<br />

practices <strong>in</strong> place <strong>in</strong>stead of accept<strong>in</strong>g that children are work<strong>in</strong>g under certa<strong>in</strong> circumstances.<br />

Website: http://www.ecco.com/en-XI/About-ECCO/Corporate-Responsibility<br />

Euro Shoe Group – Bristol<br />

UPDATED<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 06/04/2012 and 28/08/2012<br />

Production: Euro Shoe sources <strong>the</strong> majority of <strong>the</strong>ir shoes through traders and a smaller part directly from<br />

suppliers <strong>in</strong> Ch<strong>in</strong>a and India. In India Euro Shoe has only one supplier for shoes.<br />

Content and implementation of <strong>the</strong> CSR policy: Euro Shoe Group has a ‘General Code of Conduct for<br />

Cooperation with our Suppliers’ <strong>in</strong>clud<strong>in</strong>g attention to child <strong>labour</strong>. It is stated that Euro Shoe Group<br />

supports <strong>the</strong> UN Convention on <strong>the</strong> Right of <strong>the</strong> <strong>Child</strong>. The code of conduct is not available on <strong>the</strong>ir<br />

website. Euro Shoe confirms that subcontract<strong>in</strong>g to <strong>in</strong>formal workshops and domestic workers occurs <strong>in</strong> <strong>the</strong><br />

supply cha<strong>in</strong>. Euro Shoe makes use of <strong>in</strong>ternal and external audits. Asian Quality Assurance (AQA) checks<br />

<strong>the</strong> quality of <strong>the</strong> shoes but recently Euro Shoe has requested AQA also to check <strong>the</strong> <strong>labour</strong> circumstances<br />

at <strong>the</strong> production sites. Part of <strong>the</strong> Euro Shoe’s policy is that suppliers are obliged to fill <strong>in</strong> and sign a<br />

certificate of ‘no child <strong>labour</strong>’.<br />

Affiliated to: The Dutch Assocation for Cha<strong>in</strong> Stores <strong>in</strong> Shoes (VGS), Euro Shoe is <strong>in</strong>vestigat<strong>in</strong>g o<strong>the</strong>r<br />

multi-stakeholder <strong>in</strong>itiatives to assess which <strong>in</strong>itiative <strong>the</strong>y will jo<strong>in</strong>.<br />

Supply cha<strong>in</strong> problems: Euro Shoe has not mentioned hav<strong>in</strong>g encountered problems regard<strong>in</strong>g child<br />

<strong>labour</strong>.<br />

Response to <strong>the</strong> report and letter: Euro Shoe Group has <strong>in</strong>formed us that “we will analyse <strong>in</strong> detail <strong>the</strong><br />

action plan for companies to elim<strong>in</strong>ate child <strong>labour</strong> to see where we can make improvements <strong>in</strong> our<br />

bus<strong>in</strong>ess organisation.” Euro Shoe Group’s response shows that <strong>the</strong> company takes <strong>the</strong> report and <strong>the</strong><br />

f<strong>in</strong>d<strong>in</strong>gs seriously and wants to take measures to improve its policy and approach to child <strong>labour</strong> and poor<br />

work<strong>in</strong>g conditions. A meet<strong>in</strong>g took place between Stop <strong>Child</strong> Labour and Euro Shoe dur<strong>in</strong>g which <strong>the</strong><br />

company expla<strong>in</strong>ed more about <strong>the</strong> sourc<strong>in</strong>g practices and plans and ambitions to improve <strong>the</strong>ir policy and<br />

practice to prevent and tackle child <strong>labour</strong> and o<strong>the</strong>r social issues.<br />

Conclusion: Euro Shoe Group has a policy <strong>in</strong> place with attention to child <strong>labour</strong>. Like many o<strong>the</strong>r<br />

companies, Euro Shoe only focuses on first tier suppliers, whereas <strong>the</strong>re is a significant risk of child <strong>labour</strong><br />

fur<strong>the</strong>r on <strong>in</strong> <strong>the</strong> cha<strong>in</strong>. Euro Shoe has responded <strong>in</strong> a positive and pro-active manner to <strong>the</strong> reports of child<br />

<strong>labour</strong> and is clearly tak<strong>in</strong>g steps to improve <strong>the</strong>ir policy and practices.<br />

Website: http://www.euroshoe.com/<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 23


Fred de la Bretoniere – Estral BV<br />

UPDATED<br />

Analysis based on <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 13/06/2012, 27/08/2012, 11/10/2012 and 10/12/2012<br />

Production: On <strong>the</strong>ir website it is expla<strong>in</strong>ed that “manufacture, sales and distribution of <strong>the</strong> Fred de la<br />

Bretoniere collection are fully managed by Estral. Estral places designs with highly qualified and specialized<br />

companies <strong>in</strong> The Ne<strong>the</strong>rlands, Italy, Portugal and Mexico for manufacture”.<br />

Content and implementation of CSR policy: No <strong>in</strong>formation on social responsibility is provided on <strong>the</strong><br />

website. The company has <strong>in</strong>formed us <strong>in</strong> October that <strong>the</strong>y were develop<strong>in</strong>g a Code of Conduct which <strong>the</strong>y<br />

will send to <strong>the</strong>ir suppliers later this year. It will also be published on <strong>the</strong>ir website. This Code of Conduct<br />

has been f<strong>in</strong>alized and was shared with Stop <strong>Child</strong> Labour <strong>in</strong> December. In this Code of Conduct, with<br />

attention to child <strong>labour</strong>, it is made clear that <strong>the</strong> requirements apply to <strong>the</strong>ir own suppliers, <strong>the</strong>ir<br />

subcontractors and o<strong>the</strong>r bus<strong>in</strong>ess partners. Fur<strong>the</strong>r it is expla<strong>in</strong>ed that “It is <strong>the</strong> responsibility of suppliers<br />

and o<strong>the</strong>r bus<strong>in</strong>ess partners to <strong>in</strong>form <strong>the</strong>ir subcontractors about this Code of Conduct and to ensure that<br />

<strong>the</strong>se are accepted and implemented <strong>in</strong> every factory and workplace that produces, f<strong>in</strong>ishes packs or<br />

o<strong>the</strong>rwise handles goods or performs services for Estral B.V.”<br />

Affiliated to: not known.<br />

Supply cha<strong>in</strong> problems: not known.<br />

Reaction to report and letter: A first email was received from Fred de la Bretoniere immediately after <strong>the</strong><br />

letter of June 12. A meet<strong>in</strong>g was requested by <strong>the</strong>m as well as <strong>in</strong>formation about when <strong>the</strong> letter was<br />

orig<strong>in</strong>ally sent to <strong>the</strong> company. After our response noth<strong>in</strong>g was heard until after a rem<strong>in</strong>der. A reaction to<br />

<strong>the</strong> letter was promised though never received. In response to an earlier version of this report (December 7)<br />

Fred de la Bretoniere gave some more <strong>in</strong>sight <strong>in</strong> <strong>the</strong> steps <strong>the</strong>y are tak<strong>in</strong>g and showed <strong>in</strong>terest to cont<strong>in</strong>ue<br />

<strong>the</strong>ir process to pay more attention to Corporate Social Responsibility.<br />

Conclusion: Until recently Fred de la Bretoniere did not have any policy or practice regard<strong>in</strong>g CSR or child<br />

<strong>labour</strong> <strong>in</strong> particular. On <strong>the</strong>ir website very little <strong>in</strong>formation is provided to consumers regard<strong>in</strong>g <strong>the</strong> company<br />

and <strong>the</strong> production of <strong>the</strong> shoes. The company mentions that <strong>the</strong>y can “proudly guarantee high-quality<br />

products, timely delivery, affordable prices and good marg<strong>in</strong>s”, though we believe that <strong>the</strong>y can not be<br />

proud on <strong>the</strong>ir level of transparency and apparent lack of social responsibility. However we are positive<br />

about <strong>the</strong> first steps <strong>the</strong> company has taken so far and <strong>the</strong> fact that <strong>the</strong> company now has a Code of<br />

Conduct which <strong>the</strong>y will start implement<strong>in</strong>g <strong>in</strong> <strong>the</strong> com<strong>in</strong>g months.<br />

Website: http://website.bretoniere.nl/<strong>in</strong>dex.php?pag<strong>in</strong>a=bretoniere_wholesale&lang=EN<br />

Gabor<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 28/08/2012 and 31/08/2012<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 24


Production: 85% of Gabor shoes are manufactured <strong>in</strong> <strong>the</strong>ir own production facilities <strong>in</strong> Europe (Slovakia<br />

and Portugal) and most of <strong>the</strong> lea<strong>the</strong>r is of Italian orig<strong>in</strong>. Some of <strong>the</strong> supplies are com<strong>in</strong>g from Asia, ma<strong>in</strong>ly<br />

from India.<br />

Content and implementation of CSR policy: Gabor has a code of conduct that mentions clearly that <strong>the</strong>y<br />

follow <strong>the</strong> ILO 138 Convention on m<strong>in</strong>imum work<strong>in</strong>g age and <strong>the</strong>y don’t allow children below 15 years to<br />

work. They also mention that <strong>the</strong>y have a supplier <strong>in</strong> South India where about 50 people are work<strong>in</strong>g.<br />

Gabor has visited frequently this company and conduct<strong>in</strong>g some research and development activities<br />

toge<strong>the</strong>r and never came across any <strong>in</strong>dication of child <strong>labour</strong> <strong>in</strong> that company.<br />

Gabor states <strong>in</strong> <strong>the</strong>ir letter that “<strong>in</strong> case a contractor, subcontractor, supplier or licensee violates one or<br />

several provisions of <strong>the</strong> code, <strong>the</strong> relevant company will be bound to <strong>in</strong>itiate immediate corrective actions.<br />

If <strong>the</strong> corrective actions requested will not be taken, Gabor will stop <strong>the</strong> current production, annul exist<strong>in</strong>g<br />

orders, suspend future orders or term<strong>in</strong>ate <strong>the</strong> bus<strong>in</strong>ess relationship”. Accord<strong>in</strong>g to <strong>the</strong> website most of <strong>the</strong><br />

activities on charitable projects, sport promotion, cultural sponsorship and tra<strong>in</strong><strong>in</strong>g takes place <strong>in</strong> Germany.<br />

Affiliated to: not mentioned <strong>in</strong> email response.<br />

Supply cha<strong>in</strong> problems: They don’t describe or <strong>in</strong>dicate any problems <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>.<br />

Reaction to report and letter: Gabor did not complete <strong>the</strong> questionnaire but send an official letter with<br />

some relevant <strong>in</strong>formation and a copy of <strong>the</strong> code of conduct that can be found on <strong>the</strong>ir web page. Gabor<br />

<strong>in</strong>formed us that <strong>the</strong>y “have requested our suppliers to enforce controls <strong>in</strong> <strong>the</strong>ir own bus<strong>in</strong>ess and <strong>the</strong> whole<br />

supply cha<strong>in</strong>. Next to this, our own Gabor personnel who is assigned to make local controls has been<br />

<strong>in</strong>formed about <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of your <strong>in</strong>vestigations”.<br />

Conclusion: Gabor does have a Code of conduct with attention to child <strong>labour</strong> but it is not clear if Gabor<br />

has any system <strong>in</strong> place to monitor <strong>the</strong>ir suppliers o<strong>the</strong>r than <strong>the</strong>ir example <strong>in</strong> India. It is recommended that<br />

Gabor provides more evidence on <strong>the</strong>ir actions to avoid child <strong>labour</strong> and how <strong>the</strong>y take corrective actions<br />

when violations of <strong>the</strong> code takes place with <strong>the</strong>ir suppliers.<br />

Website: http://www.gabor.de/en/responsibility/<br />

Geox<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided<br />

dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 06/04/2012 and 28/08/2012<br />

Production: Geox only sells its own shoe brand Geox. Production takes place, among o<strong>the</strong>rs, <strong>in</strong> Ch<strong>in</strong>a,<br />

Indonesia, Cambodia and Vietnam.<br />

Content and implementation of <strong>the</strong> CSR policy: Geox uses a Code of Ethics, <strong>in</strong>clud<strong>in</strong>g some core<br />

ILO Conventions. “The Code of Ethics conta<strong>in</strong>s <strong>the</strong> pr<strong>in</strong>ciples with which <strong>the</strong> employees, directors,<br />

collaborators, customers and suppliers and, <strong>in</strong> general, all those who come <strong>in</strong>to contact with <strong>the</strong> Geox<br />

company, must comply.” In <strong>the</strong> Code it is stated that “Geox condemns <strong>the</strong> exploitation of child <strong>labour</strong> or of<br />

those deta<strong>in</strong>ed aga<strong>in</strong>st <strong>the</strong>ir will. The use of underage personnel is allowed only with<strong>in</strong> <strong>the</strong> sphere of <strong>the</strong><br />

correct application of <strong>the</strong> laws <strong>in</strong> force and accord<strong>in</strong>g to <strong>the</strong> provisions of <strong>the</strong> UN Convention on <strong>the</strong> Rights<br />

of <strong>the</strong> <strong>Child</strong>.” Geox has <strong>in</strong>formed us that <strong>the</strong>y always visited all factories work<strong>in</strong>g for <strong>the</strong>m <strong>in</strong> order to assess<br />

<strong>the</strong> compliance to contract obligations. Geox does not make use of external monitor<strong>in</strong>g or audits.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 25


Affiliated to: Lea<strong>the</strong>r Work<strong>in</strong>g Group.<br />

Supply cha<strong>in</strong> problems: Geox says that <strong>the</strong> company had no problems <strong>in</strong> <strong>the</strong> past few years with regard<br />

to <strong>the</strong> implementation of <strong>the</strong> eight ILO Core Conventions and does not foresee any related risks with <strong>the</strong>ir<br />

suppliers. Still, <strong>the</strong>y <strong>in</strong>dicate to be aware of <strong>the</strong> risks with regard to child <strong>labour</strong> <strong>in</strong> <strong>the</strong> shoe <strong>in</strong>dustry: “We<br />

are sufficiently <strong>in</strong>formed to understand that child <strong>labour</strong> could exist almost at each step of <strong>the</strong> production<br />

process”. Geox has not yet carried out a formal risk assessment on child <strong>labour</strong> though as Geox expla<strong>in</strong>s<br />

<strong>the</strong> fact that <strong>the</strong>y are “develop<strong>in</strong>g a new code of ethics represents <strong>the</strong> evidence that we know <strong>the</strong> risk exists<br />

and our risk response is <strong>in</strong> <strong>the</strong> way for improvement”.<br />

Response to <strong>the</strong> report and letter: In a letter Geox <strong>in</strong>formed us that “our company is now develop<strong>in</strong>g a<br />

new exhaustive approach to a susta<strong>in</strong>able development of our bus<strong>in</strong>ess and to <strong>the</strong> relationships with all <strong>the</strong><br />

stakeholders. Right now we are work<strong>in</strong>g with our partners <strong>in</strong> order to streng<strong>the</strong>n contractual relationships<br />

allow<strong>in</strong>g for a more effective control <strong>in</strong> factories and subcontractors. We also validate a list of raw materials<br />

vendors where <strong>the</strong> manufacturers are allowed to procure lea<strong>the</strong>r, outsoles, textile, etc. Accord<strong>in</strong>g to a<br />

specific accreditation agreement, raw materials vendors are subjected to <strong>the</strong> same obligation as <strong>the</strong><br />

manufacturer.”<br />

Conclusion: Geox seems to be work<strong>in</strong>g to improve <strong>the</strong>ir approach to susta<strong>in</strong>able development and <strong>the</strong>ir<br />

supply cha<strong>in</strong>. Thus far Geox does not make use of external monitor<strong>in</strong>g while this is important to address <strong>the</strong><br />

risks of child <strong>labour</strong> and o<strong>the</strong>r poor <strong>labour</strong> conditions. None<strong>the</strong>less, <strong>the</strong>ir recent efforts to establish direct<br />

relationships with <strong>the</strong> factories and to look beyond <strong>the</strong>ir first tier suppliers to raw material vendors as well<br />

are commendable. Although <strong>the</strong> Code of Ethics covers all relevant aspects, it provides no concrete<br />

recommendations to <strong>the</strong>ir suppliers. In addition it would be good for Geox to provide more and more<br />

concrete <strong>in</strong>formation on <strong>the</strong>ir website about what Geox is do<strong>in</strong>g <strong>in</strong> <strong>the</strong> area of CSR.<br />

Website: www.geox.com<br />

Lotto Sport<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 03/09/2012<br />

Productie: Lotto Sport sells <strong>the</strong> follow<strong>in</strong>g brands: Lotto Sport, Etonic, Lotto Legenda, Lotto Works and Le<br />

DD. It is not clear where <strong>the</strong> shoes are produced, though Lotto <strong>in</strong>formed us it was not <strong>in</strong> India.<br />

Content and implementation of CSR policy: Lotto Sport has a Code of Conduct which is published on<br />

<strong>the</strong>ir website. This code is base on <strong>the</strong> eight ILO conventions as well as on <strong>the</strong> Code of Conduct from <strong>the</strong><br />

World Federation of <strong>the</strong> Sport<strong>in</strong>g Goods Industry (WFSGI). In <strong>the</strong> Code it is stated that “suppliers, as so as<br />

<strong>the</strong>ir eventual subcontractors, must ensure that all activities related to <strong>the</strong> manufactur<strong>in</strong>g of LOTTO<br />

products, at least comply with all relevant applicable mandatory legal requirements, but <strong>in</strong> any case under<br />

appropriate work<strong>in</strong>g conditions and without <strong>the</strong> use of child labor”. Lotto Sports makes use of <strong>in</strong>ternal audits<br />

and unannounced <strong>in</strong>spections to check <strong>the</strong> compliance.<br />

Affiliated to: World and <strong>the</strong> European Federations of <strong>the</strong> Sport<strong>in</strong>g Goods Industry.<br />

Supply cha<strong>in</strong> problems: no <strong>in</strong>formation provided.<br />

Reaction to report and letter: In a short and formal letter Lotto Sport Italia mentioned that <strong>the</strong> company “is<br />

strongly car<strong>in</strong>g about child <strong>labour</strong> and elim<strong>in</strong>at<strong>in</strong>g it from production”. And “Lotto Sport Italia uses its best<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 26


efforts to select suppliers and cares that <strong>the</strong>ir production complies with International Standard<br />

requirements”.<br />

Conclusion: Lotto Sport Italia has a Code of Conduct that seems sufficient though it is not clear if Lotto<br />

makes use of external audits or a robust monitor<strong>in</strong>g system. The <strong>in</strong>formation provided to us <strong>in</strong> <strong>the</strong>ir letter is<br />

very limited, as is <strong>the</strong> <strong>in</strong>formation given on corporate social responsibility on <strong>the</strong>ir website. Therefore we are<br />

not conv<strong>in</strong>ced that Lotto Sport is <strong>in</strong>deed us<strong>in</strong>g <strong>the</strong>ir best efforts to elim<strong>in</strong>ate <strong>the</strong> risks of <strong>the</strong> use of child<br />

<strong>labour</strong> from <strong>the</strong>ir supply cha<strong>in</strong>.<br />

Website: http://www.lottosport.com/en/dna/corporate-social-responsibility/corporate-social-responsibility<br />

Mac<strong>in</strong>tosh – Scap<strong>in</strong>o, Manfield, Dolcis and Invito<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided<br />

dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 03/04/2012, 12/06/2012 and 16/08/2012<br />

Production: Mac<strong>in</strong>tosh produces and sells <strong>the</strong> follow<strong>in</strong>g brands: Internal Brands: Black Label, PRO 0031,<br />

Invito, Jones Bootmaker, Manfield, Hush Puppies NL, Hedgren, Gordon Scott, Steve Madden, Kickers,<br />

Madden Girl, Mazu, Ossom, PIURE, No Stress, Orchard, Caravelle, Novocento, Shick*, Red Level, Clash,<br />

Z<strong>in</strong>c, Beegle, Emilio LucaX, Blue Box. Mac<strong>in</strong>tosh also sells a number of external brands, like Clarks, Nike,<br />

PUMA, Timberland, etc. Their own brands are produced ma<strong>in</strong>ly <strong>in</strong> Europe, Ch<strong>in</strong>a, India and Vietnam.<br />

Content and implementation of <strong>the</strong> CSR policy: In its 2011 annual report, Mac<strong>in</strong>tosh has <strong>in</strong>cluded a<br />

specific chapter on CSR: ‘More susta<strong>in</strong>able step by step’. Mac<strong>in</strong>tosh has improved <strong>the</strong>ir CSR policy and<br />

practices s<strong>in</strong>ce 2009. Mac<strong>in</strong>tosh states <strong>in</strong> <strong>the</strong>ir report that: “Our procurement policy goes fur<strong>the</strong>r than<br />

satisfy<strong>in</strong>g <strong>in</strong>ternational laws and regulations. By mapp<strong>in</strong>g out <strong>the</strong> entire supply cha<strong>in</strong>, we actively look for<br />

abusive practices, such as <strong>the</strong> use of environmentally harmful substances <strong>in</strong> lea<strong>the</strong>r tann<strong>in</strong>g, or <strong>the</strong> use of<br />

child <strong>labour</strong>.” Mac<strong>in</strong>tosh has developed a Code of Conduct with <strong>the</strong> pr<strong>in</strong>ciples that apply to all employees of<br />

Mac<strong>in</strong>tosh and uses <strong>the</strong> BSCI Code of Conduct for <strong>the</strong>ir suppliers. In a letter to <strong>the</strong>ir suppliers it is stated<br />

that “<strong>the</strong> responsibilities <strong>in</strong> this code extend to all workers produc<strong>in</strong>g products or services for you [= <strong>the</strong><br />

supplier] whe<strong>the</strong>r or not <strong>the</strong>y are employed by you directly”.<br />

Compliance with this Code of Conduct is monitored through <strong>in</strong>ternal and external audits. However, this<br />

does not go beyond first tier suppliers.<br />

Supply cha<strong>in</strong> problems: Mac<strong>in</strong>tosh mentioned <strong>in</strong> <strong>the</strong> questionnaire that <strong>the</strong>y have had problems <strong>in</strong> <strong>the</strong>ir<br />

supply cha<strong>in</strong> with regard to work<strong>in</strong>g overtime and wages. They also still foresee risks <strong>in</strong> <strong>the</strong>se areas and<br />

<strong>the</strong>y are aware of <strong>the</strong> risk of us<strong>in</strong>g child <strong>labour</strong> <strong>in</strong> <strong>the</strong> shoe <strong>in</strong>dustry.<br />

Affiliated to: BSCI and The Forest Trust. The Forest Trust (TFT) and Mac<strong>in</strong>tosh Retail Group set up <strong>the</strong><br />

TFT Lea<strong>the</strong>r and Shoe Group <strong>in</strong> 2011 “to make <strong>the</strong> lea<strong>the</strong>r and shoe <strong>in</strong>dustries more transparent, fur<strong>the</strong>r<br />

<strong>in</strong>crease <strong>the</strong>ir susta<strong>in</strong>ability and develop <strong>in</strong>dustry standards.”<br />

Response to <strong>the</strong> report and letter: Mac<strong>in</strong>tosh was one of <strong>the</strong> first companies to respond to <strong>the</strong> letter of<br />

SCL and <strong>the</strong>y shared <strong>the</strong>ir appreciation of <strong>the</strong> report and <strong>the</strong> fact that <strong>the</strong> shoe sector as a whole was<br />

addressed to combat child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of lea<strong>the</strong>r shoes.<br />

Mac<strong>in</strong>tosh <strong>in</strong>formed SCL about <strong>the</strong>ir pilot project for a supply cha<strong>in</strong> mapp<strong>in</strong>g system for suppliers to state<br />

<strong>the</strong> materials that each shoe component conta<strong>in</strong>s and where <strong>the</strong>y come from, right back to <strong>the</strong>ir source.<br />

Besides that Mac<strong>in</strong>tosh is work<strong>in</strong>g on a monitor<strong>in</strong>g system to have more transparency <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong><br />

and to be able to provide better communication about <strong>the</strong>ir activities.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 27


Conclusion: Stop <strong>Child</strong> Labour is positive about <strong>the</strong> steps that Mac<strong>in</strong>tosh has taken so far to reduce <strong>the</strong>ir<br />

number of suppliers to be able to qualitatively improve <strong>the</strong>ir relationship with suppliers <strong>in</strong>clud<strong>in</strong>g start<strong>in</strong>g<br />

with a supply cha<strong>in</strong> mapp<strong>in</strong>g and monitor<strong>in</strong>g system. Supply cha<strong>in</strong> mapp<strong>in</strong>g beyond <strong>the</strong> first tier suppliers<br />

has only just begun. In addition it would be wise to have a specific risk analysis made for child <strong>labour</strong> at<br />

each stage of <strong>the</strong> shoe production. Mac<strong>in</strong>tosh still has a long way to go to reach full supply cha<strong>in</strong><br />

transparency and traceability but compared with o<strong>the</strong>r Dutch shoe companies Mac<strong>in</strong>tosh can be seen as a<br />

frontrunner.<br />

Website: http://www.mac<strong>in</strong>tosh.nl/duurzaam_ondernemen/<strong>in</strong>koop-_en_productieproces/<br />

Marks & Spencer<br />

UPDATED<br />

Analysis based on <strong>in</strong>formation from <strong>the</strong> website and additional <strong>in</strong>formation provided <strong>in</strong> emails.<br />

Response: 21/04/2012 and 26/11/2012<br />

Production: Marks & Spencer (M&S) only sells shoes under private label. Their major suppliers are located<br />

ma<strong>in</strong>ly <strong>in</strong> Bangladesh, India and Sri Lanka.<br />

Content and implementation of <strong>the</strong> CSR policy: M&S’s Social Policy ‘Global Sourc<strong>in</strong>g Pr<strong>in</strong>ciples’ is<br />

based on <strong>the</strong> Code of <strong>the</strong> Ethical Trade Initiative and refers to <strong>the</strong> eight ILO Core Conventions. There is<br />

specific and detailed attention to child <strong>labour</strong>, not only on prohibition but also on remediation: “Companies<br />

shall develop or participate <strong>in</strong> and contribute to policies and programmes which provide for <strong>the</strong> transition of<br />

any child found to be perform<strong>in</strong>g child <strong>labour</strong> to enable her or him to attend and rema<strong>in</strong> <strong>in</strong> quality education<br />

until no longer a child.”<br />

M&S requires <strong>the</strong>ir first tier suppliers to comply with this Code of Conduct and also wants <strong>the</strong>m to impose<br />

this requirement on <strong>the</strong>ir suppliers. M&S has <strong>in</strong>dicated that it regularly has <strong>in</strong>ternal and external audits of<br />

compulsory compliance with <strong>the</strong> Code of Conduct. The results are reported to <strong>the</strong> Ethical Trad<strong>in</strong>g Initiative 9<br />

and summarised <strong>in</strong> M&S’s CSR report ‘How we do bus<strong>in</strong>ess’. Look<strong>in</strong>g at <strong>the</strong> company’s website, it is clear<br />

that CSR is important to M&S. They have been work<strong>in</strong>g on an ambitious and concrete programme (plan A)<br />

‘towards susta<strong>in</strong>able retail’ s<strong>in</strong>ce 2007.<br />

M&S <strong>in</strong>formed Stop <strong>Child</strong> Labour <strong>in</strong> October and expla<strong>in</strong>ed that all of <strong>the</strong>ir first tier sites are audited by third<br />

party audit companies and that <strong>the</strong>y do monitor beyond <strong>the</strong> first tier and <strong>the</strong>y “<strong>in</strong>sist on visibility of all<br />

subcontracted sites. Our own employees visit to verify compliance standards <strong>in</strong> <strong>the</strong>se units”.<br />

Affiliated to: Ethical Trade Initiative (ETI) s<strong>in</strong>ce 1999 and Lea<strong>the</strong>r Work<strong>in</strong>g Group.<br />

Supply cha<strong>in</strong> problems: Dur<strong>in</strong>g <strong>the</strong> field research done by SOMO <strong>the</strong> researcher has found child <strong>labour</strong> <strong>in</strong><br />

<strong>the</strong> production of shoes that can be l<strong>in</strong>ked to Marks & Spencer. The Indian researcher encountered adult<br />

workers <strong>in</strong> a small workshop who were stitch<strong>in</strong>g shoe uppers. The researcher asked for more styles of<br />

show uppers and one <strong>the</strong>m had <strong>the</strong> tag of Marks & Spencer on it. In this workshop he saw a child of<br />

approximately 11 years old engaged <strong>in</strong> what seemed like past<strong>in</strong>g glue on a pair of shoes.<br />

Response to <strong>the</strong> report and letter: Marks & Spencer did not respond to <strong>the</strong> questionnaire and <strong>the</strong> letter<br />

and report sent <strong>in</strong> June. It was difficult to get <strong>in</strong>to contact with Marks & Spencer as <strong>the</strong>y did not respond to<br />

emails send to <strong>the</strong> email address of <strong>the</strong>ir customer service department, <strong>the</strong> only one given on <strong>the</strong>ir website.<br />

Contact was established after <strong>the</strong> publication of this report <strong>in</strong> October and mention<strong>in</strong>g <strong>the</strong> name of <strong>the</strong><br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 28


company as be<strong>in</strong>g l<strong>in</strong>ked with <strong>the</strong> <strong>in</strong>cidences of child <strong>labour</strong> <strong>in</strong> India. Marks & Spencer had started and<br />

<strong>in</strong>vestigation and <strong>in</strong>formed Stop <strong>Child</strong> Labour that <strong>the</strong>y “have found no evidence of children at <strong>the</strong> factory or<br />

at any subcontracted sites that Farida use for M&S. We visited all of <strong>the</strong>m and have no concerns <strong>in</strong> relation<br />

to child <strong>labour</strong>.” M&S requested fur<strong>the</strong>r evidence on <strong>the</strong> <strong>in</strong>cidence where a child was found work<strong>in</strong>g <strong>in</strong> a unit<br />

where uppers were be<strong>in</strong>g produced for M&S. Unfortunately this evidence is not available.<br />

Conclusion: M&S has a comprehensive CSR policy regard<strong>in</strong>g all its products and communicates this on<br />

<strong>the</strong> website <strong>in</strong> many reports and updates. However it was difficult to get <strong>in</strong>to contact with Marks & Spencer<br />

and to get <strong>the</strong>ir response to our reports and <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs. M&S has <strong>in</strong>vestigated <strong>the</strong> <strong>in</strong>dications and<br />

<strong>in</strong>formed Stop <strong>Child</strong> Labour that no evidence of child <strong>labour</strong> was found at sites of subcontractors of Farida<br />

Shoes. However an o<strong>the</strong>r company (Clarks) had done research on Farida as well and has found a contract<br />

unit that did not comply with <strong>the</strong> expected standards and young workers where found without hav<strong>in</strong>g<br />

evidence of <strong>the</strong>ir age.<br />

Based on <strong>the</strong> <strong>in</strong>formation found on <strong>the</strong> website and explanation given <strong>in</strong> two emails M&S seems to have a<br />

good approach to ensure compliance with <strong>the</strong>ir policy however M&S did not provide enough <strong>in</strong>formation to<br />

confirm that M&S is <strong>in</strong>deed tak<strong>in</strong>g <strong>the</strong> right and effective measures to combat child <strong>labour</strong> <strong>in</strong> <strong>the</strong>ir full supply<br />

cha<strong>in</strong>.<br />

Website: http://corporate.marksandspencer.com/?<strong>in</strong>tid=gft_company<br />

Nike<br />

Analysis based on <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 13/4/2012 (automatic reply with reference to CSR website)<br />

Production: Nike sells <strong>the</strong> follow<strong>in</strong>g brands: Nike, Cole Haan, Converse, Hurley, Umbro and Jordan. Its<br />

suppliers are located <strong>in</strong> America, Europe, <strong>the</strong> Middle East, Africa, North Asia and South Asia.<br />

Content and implementation of <strong>the</strong> CSR policy: Nike has a Code of Conduct and regularly publishes a<br />

CSR report. The Code of Conduct specifically refers to human rights and <strong>the</strong> eight ILO Core Conventions.<br />

This Code of Conduct applies to Nike’s own production as well as to all suppliers, bus<strong>in</strong>ess partners and<br />

subcontractors. To guarantee compulsory compliance with <strong>the</strong> Code of Conduct, Nike carries out <strong>in</strong>ternal<br />

and external audits every 12 to 18 months. Their focus is shift<strong>in</strong>g from a monitor<strong>in</strong>g role to a system <strong>in</strong><br />

which factories are rewarded for <strong>the</strong>ir performances and contributions to improvement. Nike also conducts<br />

risk analyses with regard to child <strong>labour</strong>.<br />

Nike’s website mentions that <strong>the</strong>y “have been work<strong>in</strong>g with contract factories to build <strong>the</strong>ir human resources<br />

management skills and help <strong>the</strong>m reach even higher levels of economic, social and environmental<br />

performance. Our work has centered around three fronts: Work<strong>in</strong>g conditions <strong>in</strong> factories: environment,<br />

safety and health; Labour rights, freedoms and protections; and Workers’ lives outside of <strong>the</strong> factory, and<br />

liv<strong>in</strong>g conditions <strong>in</strong> <strong>the</strong>ir communities.”<br />

Affiliated to: Fair Labor Association and Lea<strong>the</strong>r Work<strong>in</strong>g Group.<br />

Supply cha<strong>in</strong> problems: Nike has <strong>in</strong>dicated that it had problems dur<strong>in</strong>g <strong>the</strong> last two years <strong>in</strong> <strong>the</strong>ir supply<br />

cha<strong>in</strong> with regard to excessive work<strong>in</strong>g hours and wages: “Over <strong>the</strong> five years from FY (Fiscal Year) 07<br />

through FY11, <strong>the</strong> most common issues were those related to hours worked and wages”.<br />

Response to <strong>the</strong> report and letter: No response.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 29


Conclusion: Nike has not completed <strong>the</strong> questionnaire but refers <strong>in</strong>stead to <strong>the</strong>ir website <strong>in</strong> a standard<br />

email. Nike publishes a great deal of <strong>in</strong>formation about <strong>the</strong>ir CSR policy and approach. Nike was one of <strong>the</strong><br />

first companies to be confronted with abuses <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong>, <strong>in</strong>clud<strong>in</strong>g child <strong>labour</strong>. S<strong>in</strong>ce <strong>the</strong>n Nike<br />

has <strong>in</strong>troduced many improvements and is seen as a frontrunner among shoe companies. The company<br />

states on its website: “To go beyond merely address<strong>in</strong>g <strong>the</strong> symptoms of <strong>the</strong> problems, we realized that we<br />

had to actively collaborate with o<strong>the</strong>rs, <strong>in</strong>clud<strong>in</strong>g governments, NGOs, activists and, yes, our long-time<br />

competitors. That required us to become far more open. Nike realized that transparency and collaboration<br />

are competitive advantages.”<br />

Website: http://www.nike.com<br />

PUMA<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided<br />

dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 05/04/2012 and 26/06/2012<br />

Production: PUMA sells <strong>the</strong> follow<strong>in</strong>g shoe brands: PUMA, Brandon, Dobotex and Cobra Golf.<br />

Content and implementation CSR policy: The PUMA Code of Conduct and <strong>the</strong> PUMA.Safe Handbook<br />

Social Standards 2012 can be found on PUMA’s website. The Code of Conduct refers to <strong>the</strong> eight ILO Core<br />

Conventions, which <strong>in</strong>clude both Conventions on all prohibited forms of child <strong>labour</strong>. PUMA has <strong>in</strong>dicated<br />

that it has outsourced production to <strong>in</strong>dependent suppliers. The Code of Conduct applies to <strong>the</strong>se suppliers<br />

as well as all o<strong>the</strong>r bus<strong>in</strong>ess associates and subcontractors. Compliance with this Code of Conduct is<br />

compulsory and is monitored through <strong>in</strong>ternal, external and multi-stakeholder audits. External and<br />

<strong>in</strong>dependent monitor<strong>in</strong>g of factories is done by <strong>the</strong> Fair Labor Association and <strong>the</strong> audit results are reported<br />

publicly to ensure transparency. The company expla<strong>in</strong>s that <strong>the</strong> PUMA.Safe team visits subcontractors of<br />

PUMA manufacturers where possible. The monitor<strong>in</strong>g activities are reported annually <strong>in</strong> <strong>the</strong> Susta<strong>in</strong>ability<br />

Report of PUMA.<br />

PUMA is one of <strong>the</strong> few shoe companies with a child <strong>labour</strong> (remediation) protocol <strong>in</strong> case child <strong>labour</strong> is<br />

suspected or found.<br />

Supply cha<strong>in</strong> problems: PUMA has <strong>in</strong>dicated that over <strong>the</strong> past two years <strong>the</strong>y have experienced<br />

problems <strong>in</strong> <strong>the</strong>ir production cha<strong>in</strong> as regards discrim<strong>in</strong>ation, freedom of association and <strong>the</strong> right to<br />

collective barga<strong>in</strong><strong>in</strong>g, work<strong>in</strong>g overtime, wages, and health and safety. PUMA also <strong>in</strong>dicated that <strong>the</strong>y<br />

foresee problems <strong>in</strong> all eight core Conventions (forced <strong>labour</strong>, child <strong>labour</strong>, discrim<strong>in</strong>ation, freedom of<br />

association and <strong>the</strong> right to collective barga<strong>in</strong><strong>in</strong>g, overtime, wages, health and safety, and job security).<br />

PUMA has <strong>in</strong>dicated that <strong>the</strong>y are aware that <strong>the</strong>re is a risk of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> production of shoes <strong>in</strong> a<br />

number of countries and that <strong>the</strong>re is a policy <strong>in</strong> place to deal with <strong>the</strong>se issues. The company <strong>in</strong>formed us<br />

that <strong>the</strong>y have made an elaborate analysis of child <strong>labour</strong> risks <strong>in</strong> a number of countries.<br />

Affiliated to: Susta<strong>in</strong>able Apparel Coalition (SAC) s<strong>in</strong>ce 2011 (to reduce <strong>the</strong> environmental and social<br />

impacts of apparel and <strong>footwear</strong> products), Fair Labor Association (FLA) s<strong>in</strong>ce 2004 (to improve social and<br />

work<strong>in</strong>g conditions <strong>in</strong> factories with<strong>in</strong> <strong>the</strong> global supply cha<strong>in</strong>), Lea<strong>the</strong>r Work<strong>in</strong>g Group, ILO Better Work,<br />

UN Global Compact, German Round Table on Codes of Conduct.<br />

Response to <strong>the</strong> report and letter: In <strong>the</strong> letter of PUMA <strong>the</strong>y mentioned: “First of all we would like to<br />

express our recognition for your engagement, especially for <strong>in</strong>clud<strong>in</strong>g consumers <strong>in</strong>to your campaign.<br />

Therefore <strong>the</strong> letter is directed towards your organization but more importantly to consumers who are<br />

support<strong>in</strong>g this <strong>in</strong>itiative to raise public awareness of <strong>the</strong> issue of child <strong>labour</strong>.” About child <strong>labour</strong> PUMA<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 30


mentioned that “it has been one of <strong>the</strong> most prom<strong>in</strong>ent issues s<strong>in</strong>ce companies started to outsource <strong>the</strong>ir<br />

production to low-cost sourc<strong>in</strong>g countries.” “However, despite PUMA’s numerous standards and<br />

regulations, monitor<strong>in</strong>g activities and capacity build<strong>in</strong>g <strong>in</strong>itiatives even PUMA cannot ensure a hundred per<br />

cent control over <strong>the</strong> entire supply cha<strong>in</strong> of thousands of suppliers.”<br />

Conclusion: PUMA has answered <strong>the</strong> questionnaire extensively. All <strong>the</strong> reports <strong>the</strong>y refer to can be found<br />

on <strong>the</strong>ir website. PUMA has experienced problems <strong>in</strong> <strong>the</strong> sector; <strong>the</strong>y foresee risks, but have also taken<br />

several measures to deal with child <strong>labour</strong> <strong>in</strong> <strong>the</strong>ir production cha<strong>in</strong>. In <strong>the</strong> shoe <strong>in</strong>dustry <strong>the</strong>y are<br />

frontrunners when it comes to transparency, cha<strong>in</strong> responsibility and fight<strong>in</strong>g child <strong>labour</strong>. However,<br />

PUMA’s answers <strong>in</strong>dicate that <strong>the</strong>y focus on <strong>the</strong> first tier suppliers and that <strong>the</strong>y do not have full <strong>in</strong>sight and<br />

control of <strong>the</strong> entire cha<strong>in</strong>. PUMA, too, cannot guarantee that its production cha<strong>in</strong>s are child <strong>labour</strong> free.<br />

Website: http://about.PUMA.com/<br />

Sacha Shoes<br />

UDPATED<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 06/09/2012, 10/09/2012 and 13/12/2012<br />

Production: Sacha sells for 97.5% <strong>the</strong>ir own brand Sacha; and for 2.5% o<strong>the</strong>rs, like Dr. Martens, Yellow<br />

Cab, Le Coq, Pantofola d’oro, Sancho, Shepherd. Sacha does not source lea<strong>the</strong>r directly. Sacha sources<br />

shoes ma<strong>in</strong>ly <strong>in</strong> Portugal, Italy, Rumania and Ch<strong>in</strong>a.<br />

Content and implementation of CSR policy: Sacha is a relatively small company that does not have its<br />

own factories. The company has a formal policy statement on <strong>labour</strong> and human rights that <strong>the</strong>y use only<br />

with regard to <strong>the</strong> production and market<strong>in</strong>g of Sacha shoes. Sacha has made <strong>the</strong>ir social policy mandatory<br />

and if <strong>the</strong> document is not signed, Sacha does not trade with that company. “Sign<strong>in</strong>g <strong>the</strong> reconfirmation<br />

supplier explicitly states that no child <strong>labour</strong> is used <strong>in</strong> <strong>the</strong> production goods.”<br />

The policy <strong>in</strong>corporates: to follow <strong>the</strong> laws <strong>in</strong> <strong>the</strong> country where <strong>the</strong>y trade with on forced <strong>labour</strong>; child<br />

<strong>labour</strong>; non-discrim<strong>in</strong>ation and environmental friendly approaches to be used. In <strong>the</strong> Code of Conduct for<br />

<strong>the</strong>ir suppliers, now available on <strong>the</strong> web page of Sacha, it is stated that “<strong>the</strong> contractor does not employ<br />

any person below <strong>the</strong> legal age limit to produce <strong>footwear</strong>. The contractor does not employ any person<br />

below <strong>the</strong> age of 16 to produce apparel, accessories or equipment. To fur<strong>the</strong>r ensure <strong>the</strong>se age standards<br />

are complied with, <strong>the</strong> contractor does not use any form of homework for Sacha production”.<br />

Sacha is us<strong>in</strong>g <strong>in</strong>ternal audits only and monitors <strong>the</strong> supplier compliance with <strong>the</strong> social requirements only<br />

<strong>in</strong>ternally. Some general <strong>in</strong>formation on social responsibility and environmental issues is available on <strong>the</strong>ir<br />

web page.<br />

Affiliated to: Dutch Association for Cha<strong>in</strong> Stores <strong>in</strong> Shoes (VGS).<br />

Supply cha<strong>in</strong> problems: Sacha <strong>in</strong>dicates that <strong>the</strong>y have not encountered any problems encountered <strong>in</strong> <strong>the</strong><br />

supply cha<strong>in</strong> over <strong>the</strong> last 2 years. However <strong>the</strong>y foresee risks <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> concern<strong>in</strong>g freedom of<br />

association and rights to collective barga<strong>in</strong><strong>in</strong>g as well as excessive overtime and health and safety.<br />

Reaction to report and letter: Sacha expressed concern on <strong>the</strong> research as <strong>the</strong>y are a small company<br />

and <strong>the</strong> research <strong>in</strong> <strong>the</strong>ir op<strong>in</strong>ion should also be focused on large companies <strong>in</strong> <strong>the</strong> shoe production supply<br />

cha<strong>in</strong> like <strong>the</strong> trad<strong>in</strong>g companies. In December Sacha has <strong>in</strong>formed Stop <strong>Child</strong> Labour that <strong>the</strong>y have been<br />

<strong>in</strong> contact with <strong>the</strong> Dutch Association for Cha<strong>in</strong> Stores <strong>in</strong> Shoes (VGS) and <strong>the</strong> Bus<strong>in</strong>ess Social Compliance<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 31


Initiative (BSCI) to discuss <strong>the</strong> <strong>labour</strong> conditions <strong>in</strong> <strong>the</strong> shoe production, primarily regard<strong>in</strong>g production <strong>in</strong><br />

India. Sacha expla<strong>in</strong>ed that BSCI is plann<strong>in</strong>g to organize an open forum which should lead to an action plan<br />

on <strong>the</strong> work<strong>in</strong>g conditions, with specific attention to <strong>the</strong> issue of child <strong>labour</strong>.<br />

Conclusion: Sacha Shoes has a policy for <strong>the</strong>ir suppliers giv<strong>in</strong>g attention to child <strong>labour</strong>, with <strong>the</strong> specific<br />

requirement that home work is not be<strong>in</strong>g used for <strong>the</strong> production of <strong>the</strong>ir shoes. It should be noted here that<br />

Sacha does not have external audits or a monitor<strong>in</strong>g system to check compliance with <strong>the</strong>ir policy. Hav<strong>in</strong>g a<br />

social policy and mak<strong>in</strong>g it visible on <strong>the</strong> website is not sufficient. It is recommended that Sacha pays more<br />

attention to <strong>the</strong> implementation and monitor<strong>in</strong>g of <strong>the</strong>ir social policy especially on <strong>the</strong> use of child <strong>labour</strong> <strong>in</strong><br />

<strong>the</strong> production of <strong>the</strong> shoes <strong>the</strong>y sell.<br />

Website: https://www.sacha.nl/about-sacha<br />

Schoenenreus<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 19/06/2012<br />

Production: Schoenenreus sells shoes under several private labels like Via Roma, Hupsakee, Boycot.It,<br />

Topol<strong>in</strong>o, Gold Step and Teamcity. They also sell brands like adidas, Birkenstock, Fila, Le Coq Sportif,<br />

Nike, PUMA, Rucanor and Umbro. No <strong>in</strong>formation is provided on where <strong>the</strong>re shoes for <strong>the</strong>ir private labels<br />

are produced.<br />

Content and implementation of CSR policy: On <strong>the</strong>ir website no <strong>in</strong>formation can be found on <strong>the</strong><br />

corporate social responsibility policy and practices of Schoenenreus. Schoenenreus has <strong>in</strong>formed us that<br />

<strong>the</strong>y do have a social policy and that <strong>the</strong>y regularly visit <strong>the</strong> factories where <strong>the</strong> shoes for Schoenenreus<br />

are produced. Dur<strong>in</strong>g <strong>the</strong>se visits attention is be<strong>in</strong>g paid to child <strong>labour</strong>.<br />

Affiliated to: Dutch Association for Cha<strong>in</strong> Stores <strong>in</strong> Shoes (VGS).<br />

Supply cha<strong>in</strong> problems: No <strong>in</strong>formation provided.<br />

Reaction to report and letter: Schoenenreus has sent a short letter with <strong>the</strong> comment that <strong>the</strong>y regret <strong>the</strong><br />

fact that we have associated <strong>the</strong>m with our appeal to <strong>the</strong> shoe sector to come to an effective policy and<br />

practice aga<strong>in</strong>st child <strong>labour</strong>. They <strong>in</strong>formed us that <strong>the</strong>y have a policy for <strong>the</strong>ir suppliers <strong>the</strong>y need to<br />

comply with which also refers to child <strong>labour</strong>.<br />

Conclusion: Schoenenreus has stated that <strong>the</strong>y reject <strong>the</strong> use of child <strong>labour</strong> and that <strong>the</strong>y have a policy<br />

and measures <strong>in</strong> place to make sure that <strong>the</strong>ir suppliers do not make use of child <strong>labour</strong>. However this does<br />

not seem to go fur<strong>the</strong>r than a policy and Schoenenreus does not make use of external audits or a<br />

monitor<strong>in</strong>g system to check compliance to <strong>the</strong>ir policy. It is recommended that Schoenenreus pays more<br />

attention to <strong>the</strong> implementation and monitor<strong>in</strong>g of <strong>the</strong>ir social policy especially on <strong>the</strong> use of child <strong>labour</strong> <strong>in</strong><br />

<strong>the</strong> production of <strong>the</strong> shoes <strong>the</strong>y sell. Additionally it would be good to provide concrete <strong>in</strong>formation on <strong>the</strong>ir<br />

website regard<strong>in</strong>g <strong>the</strong> efforts of <strong>the</strong> company to improve <strong>the</strong>ir social responsibility.<br />

Website: http://www.schoenenreus.nl/over-schoenenreus<br />

Timberland<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 32


Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided<br />

dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 30/08/2011, 13/05/2012 and 15/06/2012<br />

Production: Timberland only sells private label shoes, and has suppliers <strong>in</strong> Argent<strong>in</strong>a, Bangladesh, Brazil,<br />

Ch<strong>in</strong>a, India, Indonesia, Thailand, Turkey and Vietnam. A detailed list of all <strong>the</strong>ir suppliers can be found on<br />

<strong>the</strong> website. The factory list is updated every quarter and <strong>in</strong>cludes <strong>the</strong> name, address and bus<strong>in</strong>ess unit for<br />

each location. In addition to <strong>the</strong> names of <strong>the</strong> manufacturers, it also lists <strong>the</strong> names of <strong>the</strong> lea<strong>the</strong>r and nonlea<strong>the</strong>r<br />

suppliers. Timberland does this because <strong>the</strong>y believe that, “along with o<strong>the</strong>rs <strong>in</strong> our <strong>in</strong>dustry, factory<br />

disclosure and collaboration can create common standards and shared solutions – help<strong>in</strong>g to advance<br />

global human rights <strong>in</strong> all of our factories.” iii<br />

Content and implementation of CSR policy: Timberland is s<strong>in</strong>ce 2011 part of VF Corporation and uses<br />

<strong>the</strong> VF Corporation Terms of Engagement and <strong>the</strong>ir Global Compliance Pr<strong>in</strong>ciples, which specific attention<br />

to child <strong>labour</strong>. On <strong>the</strong> website it is stated that “VF monitors compliance with its Terms of Engagement and<br />

Global Compliance Pr<strong>in</strong>ciples at every facility that is <strong>in</strong>volved <strong>in</strong> manufactur<strong>in</strong>g VF-branded products, and<br />

brands for which it is licensed to produce. This <strong>in</strong>cludes all cutt<strong>in</strong>g facilities, sew<strong>in</strong>g plants, embroiderers,<br />

laundries, and packag<strong>in</strong>g locations as well as raw material suppliers for knit and woven fabrics, tanneries,<br />

and branded component suppliers.” Timberland publishes a lot of <strong>in</strong>formation regard<strong>in</strong>g <strong>the</strong>ir social<br />

responsibility on <strong>the</strong>ir website, <strong>the</strong>re is <strong>in</strong>formation provided on <strong>the</strong>ir Code of Conduct, Compliance,<br />

Supplier Susta<strong>in</strong>ability, Worker Engagement and Susta<strong>in</strong>able Liv<strong>in</strong>g Environments.<br />

Timberland makes use of <strong>in</strong>ternal and external monitor<strong>in</strong>g. A risk assessment on child <strong>labour</strong> is carried out<br />

<strong>in</strong> each Code of Conduct assessment. “Timberland is committed to ensur<strong>in</strong>g that factories we source from<br />

go beyond compliance. Our approach prioritizes workers’ voices to ensure <strong>the</strong>y are heard and valued, and<br />

also promotes community engagement throughout our supply cha<strong>in</strong>.”<br />

Affiliated to: Susta<strong>in</strong>able Apparel Coalition, Global Social Compliance Programme (GSCP), UN Global<br />

Compact, BSR and SA 8000.<br />

Supply cha<strong>in</strong> problems: Timberland has <strong>in</strong>dicated that over <strong>the</strong> past two years <strong>the</strong>y have experienced <strong>the</strong><br />

follow<strong>in</strong>g <strong>labour</strong> right violations <strong>in</strong> <strong>the</strong>ir production cha<strong>in</strong>: child <strong>labour</strong>, discrim<strong>in</strong>ation, freedom of association<br />

and <strong>the</strong> right to collective barga<strong>in</strong><strong>in</strong>g, excessive overtime, wages, health and safety, and job security.<br />

Timberland also foresees risks <strong>in</strong> <strong>the</strong>ir production cha<strong>in</strong> as regards freedom of association and <strong>the</strong> right to<br />

collective barga<strong>in</strong><strong>in</strong>g, work<strong>in</strong>g overtime, wages, and health and safety.<br />

Reaction to report and letter: In an email Timberland responded to <strong>the</strong> report and letter <strong>in</strong> <strong>the</strong> follow<strong>in</strong>g<br />

way: “Thank you for <strong>the</strong> positive comments on Timberland's efforts <strong>in</strong> this area. We don't have anyth<strong>in</strong>g<br />

fur<strong>the</strong>r to add beyond our responses provided <strong>in</strong> <strong>the</strong> questionnaires.”<br />

Conclusion: Timberland is with<strong>in</strong> <strong>the</strong> shoe sector an exception consider<strong>in</strong>g <strong>the</strong>ir efforts to implement<br />

<strong>labour</strong> rights with both first and second tier suppliers while also reach<strong>in</strong>g out to <strong>the</strong> tannery level. It is also<br />

exceptional <strong>in</strong> terms of <strong>the</strong>ir transparency and open communication. But it also shows that still many<br />

problems <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>, also child <strong>labour</strong>, still need to be tackled. On <strong>the</strong>ir website a lot of <strong>in</strong>formation<br />

can be found regard<strong>in</strong>g <strong>the</strong>ir policy and practices on corporate social responsibility. Timberland publishes a<br />

full and detailed factory list.<br />

Website: http://responsibility.timberland.com/<br />

UGGS – Deckers Outdoor Corporation<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 33


UPDATED<br />

Response: no response at all.<br />

Production: The company Deckers sells <strong>the</strong> follow<strong>in</strong>g brands: UGGs, Teva, Sanuk, Mozo, Ahnu and<br />

Tsubo. Deckers has a list of <strong>the</strong>ir suppliers and factories published on <strong>the</strong>ir website which represents<br />

approximately 90% of Deckers procurement spend.<br />

Content and implementation of CSR policy: At <strong>the</strong> website of Deckers Outdoor Corporation a lot of<br />

concrete and detailed <strong>in</strong>formation is given on <strong>the</strong>ir policy and activities regard<strong>in</strong>g corporate social<br />

responsibility. It is mentioned that: “Not only do we design, market and distribute our products with respect<br />

for our natural resources we also partner with our manufacturers and suppliers to ensure fair, safe and<br />

healthy workplaces”. It is expla<strong>in</strong>ed that Deckers programme for Ethical Supply Cha<strong>in</strong> (ESC) ensures that<br />

<strong>the</strong> factories which manufacture our products conform to fair labor standards. Those standards expressly<br />

preclude child labor, forced labor and human traffick<strong>in</strong>g.<br />

A Code of Conduct for <strong>the</strong> suppliers is available on <strong>the</strong>ir website. Monitor<strong>in</strong>g of adherence to this Code of<br />

Conduct is be<strong>in</strong>g done by <strong>the</strong> <strong>in</strong>ternal audit team of Deckers. The company has also published a supplier<br />

list and a CSR report.<br />

Affiliated to: not known.<br />

Supply cha<strong>in</strong> problems: no <strong>in</strong>formation given.<br />

Response to <strong>the</strong> report and letter: no reply to report and letter.<br />

Conclusion: Deckers publishes quite a bit of <strong>in</strong>formation on <strong>the</strong>ir CSR, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong>ir social policy and<br />

Code of Conduct for <strong>the</strong>ir suppliers. A list of suppliers represent<strong>in</strong>g 90% of <strong>the</strong> sourc<strong>in</strong>g expenditures is<br />

made available on <strong>the</strong>ir website as well. Despite <strong>the</strong>ir good policy and transparancy to <strong>the</strong> consumers,<br />

UGGS – Deckers did not respond at all to our various requests of <strong>in</strong>formation.<br />

Website: http://www.deckers.com/company/corporate-responsibility<br />

Van Bommel<br />

UPDATED<br />

Analysis based on <strong>the</strong> questionnaire completed after publication of <strong>the</strong> first version of this report (October<br />

15 th ), additional <strong>in</strong>formation provided and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 05/11/2012<br />

Production: Van Bommel has its own factory <strong>in</strong> <strong>the</strong> Ne<strong>the</strong>rlands and production of all complete shoes<br />

takes place <strong>in</strong> Europe: The Ne<strong>the</strong>rlands, Portugal and Spa<strong>in</strong>. The lea<strong>the</strong>r is be<strong>in</strong>g sourced from Italy and<br />

France. For a third of <strong>the</strong> shoes uppers are be<strong>in</strong>g stitched <strong>in</strong> Tunisia and India. Van Bommel supplies <strong>the</strong><br />

materials (lea<strong>the</strong>r and thread) to <strong>the</strong>se factories.<br />

Content and implementation of CSR policy: Van Bommel has an extensive Suppliers Manual with<br />

<strong>in</strong>formation and standards on terms of sale, quality management, factory m<strong>in</strong>imum standards and also child<br />

<strong>labour</strong> and <strong>labour</strong> conditions. Suppliers are obliged to be familiar with <strong>the</strong> m<strong>in</strong>imum work<strong>in</strong>g age and to<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 34


adhere to <strong>the</strong> national law on this. The same is expected from subcontractors. The ILO Convention 138 on<br />

<strong>the</strong> m<strong>in</strong>imum age is mentioned as well. This suppliers manual is not publicly available.<br />

Van Bommel expla<strong>in</strong>s that <strong>the</strong>ir supply cha<strong>in</strong> is small and with long-term relationships: “<strong>the</strong> contacts<br />

between our specialists here <strong>in</strong> The Ne<strong>the</strong>rlands and <strong>the</strong> foreign sites are very <strong>in</strong>tensive”.<br />

Van Bommel makes use of a management system and <strong>in</strong>ternal audits to assure compliance with <strong>the</strong>ir<br />

suppliers manual; no external monitor<strong>in</strong>g is be<strong>in</strong>g done.<br />

The company does not provide any <strong>in</strong>formation on corporate social responsibility or susta<strong>in</strong>ability. It is not<br />

known if Van Bommel has a specific CSR policy or implement<strong>in</strong>g CSR activities.<br />

Affiliated to: no specific programme or <strong>in</strong>itiative.<br />

Supply cha<strong>in</strong> problems: no <strong>in</strong>formation given.<br />

Response to <strong>the</strong> report and letter: There has been no reaction at all from Van Bommel on <strong>the</strong><br />

correspondence from Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research phase and first phase of <strong>the</strong> shoe campaign<br />

(June – October). Van Bommel responded to <strong>the</strong> letter of October 25 th sent after <strong>the</strong> publication of <strong>the</strong> first<br />

version of this report which was followed up by attention to this report <strong>in</strong> <strong>the</strong> Dutch media. Van Bommel has<br />

filled <strong>in</strong> <strong>the</strong> questionnaire and provided some additional <strong>in</strong>formation.<br />

Conclusion: The risk of use of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong> of Van Bommel is relatively small because<br />

<strong>the</strong>re is no long supply cha<strong>in</strong>, an elaborate suppliers manual is be<strong>in</strong>g used and <strong>in</strong>tensive contact with<br />

production sites <strong>in</strong> Tunisia and India takes place. However, as <strong>the</strong>re is some production of uppers <strong>in</strong><br />

(high)risk countries with regard to child <strong>labour</strong> and no external monitor<strong>in</strong>g or o<strong>the</strong>r verifiable <strong>in</strong>formation<br />

available, <strong>the</strong> risk of child <strong>labour</strong> and/or <strong>labour</strong> rights violations is still present. It is recommended that Van<br />

Bommel develops a concrete and effective CSR policy and will start <strong>in</strong>form<strong>in</strong>g consumers about <strong>the</strong>ir policy<br />

and progress on CSR issues through <strong>the</strong>ir website.<br />

Website: http://www.vanbommel.com/en/<br />

Van Haren (Deichmann )<br />

Analysis based on <strong>in</strong>formation provided dur<strong>in</strong>g research phase, additional <strong>in</strong>formation provided dur<strong>in</strong>g<br />

feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 12/09/2011, 25/04/2012, 13/06/2012, 21/8/2012 and 07/09/2012<br />

Production: Van Haren is part of <strong>the</strong> Deichmann Group; <strong>the</strong>y sell 60 private, external and licensed brands.<br />

Production takes place <strong>in</strong> Europe and Asia.<br />

Content and implementation of <strong>the</strong> CSR policy: Deichmann has a Code of Conduct based on <strong>the</strong> ILO<br />

Conventions. Compliance with this code, which is compulsory for all suppliers and subcontractors, is<br />

monitored through <strong>in</strong>ternal and external audits. Van Haren’s procurement is via <strong>the</strong> Deichmann Group <strong>in</strong><br />

direct collaboration with <strong>the</strong> shoe manufacturers. No procurement takes place via <strong>the</strong> distribution or<br />

wholesale trade. Deichmann Group has direct contact with <strong>the</strong> manufacturers and also has local employees<br />

who monitor compliance with <strong>the</strong> Code of Conduct <strong>in</strong> <strong>the</strong> countries <strong>in</strong> which <strong>the</strong>ir shoes are manufactured.<br />

Deichmann tra<strong>in</strong>s its suppliers to make <strong>the</strong>m aware of <strong>the</strong> need to elim<strong>in</strong>ate child <strong>labour</strong>. In India virtually all<br />

manufacturers have SA 8000 certification.<br />

Affiliated to: BSCI, SAI (SA 8000) and VGS.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 35


Supply cha<strong>in</strong> problems: Deichmann states that <strong>the</strong>y have never found any cases of child <strong>labour</strong> at <strong>the</strong>ir<br />

suppliers. In a statement to Stop <strong>Child</strong> Labour Deichmann has <strong>in</strong>dicated that: “For <strong>the</strong> area of home<br />

workers our suppliers, toge<strong>the</strong>r with <strong>the</strong>ir subcontractors, are currently test<strong>in</strong>g a ‘Family Card’, which is<br />

<strong>in</strong>tended to help improve <strong>the</strong> monitor<strong>in</strong>g of orders that are given to home workers. A very topical matter for<br />

discussion at <strong>the</strong> moment is <strong>the</strong> establishment of monitored ‘Public Places’ where home workers can carry<br />

out work orders <strong>in</strong> <strong>the</strong>ir own village. This would considerably improve <strong>the</strong> monitor<strong>in</strong>g of possible child <strong>labour</strong><br />

and enhance transparency.”<br />

Response to <strong>the</strong> report and letter: In <strong>the</strong>ir statement Deichmann has mentioned <strong>the</strong> follow<strong>in</strong>g:<br />

“Collaboration with our suppliers starts right back at <strong>the</strong> product development phase. Our buyers/product<br />

managers, designers and technicians work very closely with our suppliers and visit <strong>the</strong>m regularly. Our<br />

local employees <strong>the</strong>n accompany <strong>the</strong> fur<strong>the</strong>r processes as far as <strong>the</strong> dispatch of goods for delivery. For this<br />

reason, our local quality assurance colleagues and our European travell<strong>in</strong>g technicians also know all <strong>the</strong><br />

shoe manufacturers’ “subcontractors” and regularly carry out checks <strong>the</strong>re dur<strong>in</strong>g production. Our<br />

colleagues have confirmed that children have never been encountered dur<strong>in</strong>g <strong>the</strong>se visits.”<br />

Conclusion: Dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>vestigation carried out by SOMO <strong>in</strong> 2011, Deichmann already responded and<br />

provided <strong>in</strong>formation on <strong>the</strong>ir policy and practice. They have been very helpful <strong>in</strong> provid<strong>in</strong>g all <strong>the</strong><br />

<strong>in</strong>formation asked for. However, not much <strong>in</strong>formation can be found on <strong>the</strong>ir website regard<strong>in</strong>g <strong>the</strong>ir CSR<br />

policy and practice. This could be improved. In Deichmann’s contact with Stop <strong>Child</strong> Labour <strong>the</strong>y have<br />

shown <strong>the</strong>ir commitment to responsible sourc<strong>in</strong>g and have expla<strong>in</strong>ed <strong>the</strong>ir efforts to improve <strong>the</strong> situation <strong>in</strong><br />

<strong>the</strong> factories. However, more can be done to get a better <strong>in</strong>sight <strong>in</strong>to <strong>the</strong>ir supply cha<strong>in</strong> beyond first tier<br />

suppliers.<br />

Website: http://www.vanharen.nl/NL/nl/corp/duurzaamheid.jsp<br />

http://www.deichmann.com/DE/en/corp/unternehmen.jsp<br />

Van Lier<br />

UPDATED<br />

Analysis based on <strong>the</strong> questionnaire completed after publication of <strong>the</strong> first version of this report (October<br />

15 th )and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 18/10/2012 and 26/10/2012<br />

Production: The bulk (80%) of <strong>the</strong> shoes of Van Lier are produced <strong>in</strong> Europe. S<strong>in</strong>ce a few years Van Lier<br />

is sourc<strong>in</strong>g as well from a few Asian suppliers. Van Lier has <strong>in</strong>formed us that <strong>in</strong> India <strong>the</strong> company has one<br />

supplier produc<strong>in</strong>g less than 3% of <strong>the</strong>ir shoes. Van Lier has provided <strong>the</strong> names of its suppliers to Stop<br />

<strong>Child</strong> Labour.<br />

Content and implementation of CSR policy: Van Lier did not have a specific policy on corporate social<br />

responsibility or a specific statement on <strong>labour</strong> conditions and child <strong>labour</strong>. Compliance of suppliers with<br />

social requirements are be<strong>in</strong>g checked though company visits and additionally Van Lier has been <strong>in</strong>formed<br />

about external monitor<strong>in</strong>g visits arranged by o<strong>the</strong>r customers of <strong>the</strong>ir supplier.<br />

Van Lier has <strong>in</strong>formed us that “Van Lier started sourc<strong>in</strong>g <strong>in</strong> Asia a few years ago and now realizes it needs<br />

to implement a more ref<strong>in</strong>ed CSR policy to be able to cont<strong>in</strong>ue operat<strong>in</strong>g <strong>in</strong> <strong>the</strong>se countries”. The company<br />

has made a good start by publish<strong>in</strong>g <strong>the</strong> content of <strong>the</strong>ir Code of Conduct on <strong>the</strong>ir new website.<br />

Affiliated to: Federation of Dutch Footwear Producers (Federatie van Nederlandse Schoenenfabrikanten).<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 36


Supply cha<strong>in</strong> problems: no <strong>in</strong>formation given.<br />

Reaction to report and letter: There has been no reaction at all from Van Lier on <strong>the</strong> correspondence<br />

from Stop <strong>Child</strong> Labour dur<strong>in</strong>g <strong>the</strong> research phase and first phase of <strong>the</strong> shoe campaign (June – October).<br />

We have received a statement from <strong>the</strong> director of Van Lier after <strong>the</strong> publication of this report (October 16 th ,<br />

2012) which was also used to <strong>in</strong>form consumers. Van Lier’s director responded that he had never seen <strong>the</strong><br />

questionnaire and that it was not correct of Stop <strong>Child</strong> Labour to report to <strong>the</strong> public that Van Lier was not<br />

will<strong>in</strong>g to provide <strong>in</strong>formation. Thereafter Van Lier has filled <strong>in</strong> <strong>the</strong> questionnaire to provide <strong>the</strong> requested<br />

<strong>in</strong>formation.<br />

Conclusion: It is clear that Van Lier is now more aware of <strong>the</strong> importance of hav<strong>in</strong>g a CSR policy and a<br />

Code of Conduct <strong>in</strong>clud<strong>in</strong>g attention to social aspects and <strong>labour</strong> conditions, <strong>in</strong>clud<strong>in</strong>g child <strong>labour</strong>. It is<br />

recommended to Van Lier to make this even more concrete and practical. The fact that Van Lier has been<br />

so open to admit <strong>the</strong> need for improvement is appreciated as well as <strong>the</strong>ir active approach to provide<br />

<strong>in</strong>formation on this on <strong>the</strong>ir website.<br />

Website: http://www.vanlier.nl/<br />

VEJA<br />

Analysis based on <strong>the</strong> questionnaire completed dur<strong>in</strong>g feedback phase and <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 19/06/2012<br />

Production: On <strong>the</strong> website it is expla<strong>in</strong>ed that Veja shoes are made of Canvas, made from organic cotton,<br />

grown by 350 families <strong>in</strong> Ceara, North of Brazil. They use agro-ecological farm<strong>in</strong>g. Besides canvas wild<br />

rubber is used from <strong>the</strong> Amazones. Veja works with a cooperative of 36 families tapp<strong>in</strong>g <strong>the</strong> rubber. Lea<strong>the</strong>r<br />

comes from Uruguay and Brazil and is tanned with acacia extracts, a natural non-pollut<strong>in</strong>g method. The<br />

shoes are assembled <strong>in</strong> South Brazil <strong>in</strong> a factory “which respects workers’ rights and dignity”.<br />

Content and implementation of CSR policy: Veja is a relative small company that produced 120,000<br />

pairs of tra<strong>in</strong>ers <strong>in</strong> 2011. It is a unique company as <strong>the</strong>y are <strong>in</strong>volved at each step of <strong>the</strong> whole supply<br />

cha<strong>in</strong>. They have a direct relationship with <strong>the</strong> cooperatives and work <strong>in</strong> a close collaborative partnership.<br />

The company is us<strong>in</strong>g fair trade cotton and latex. Veja expla<strong>in</strong>s that <strong>the</strong>ir supply cha<strong>in</strong> is be<strong>in</strong>g monitored<br />

constantly as that is <strong>the</strong> basic pr<strong>in</strong>ciple of <strong>the</strong> company. Social audits (third party audits) have been<br />

conducted <strong>in</strong> 2008 and 2009.<br />

Affiliated to: Ethical Trad<strong>in</strong>g Initiatives (ETI); SA8000 (Social Accountability International - SAI); Fair Trade<br />

Standards; ILO Declaration on Fundamental Pr<strong>in</strong>ciples and Rights at Work.<br />

Supply cha<strong>in</strong> problems: Veja expla<strong>in</strong>ed that <strong>the</strong>y have no supply cha<strong>in</strong> problems as it is constantly<br />

evolv<strong>in</strong>g and try<strong>in</strong>g to improve <strong>the</strong> supply cha<strong>in</strong> on a daily basis. “Veja has been built on 3 ma<strong>in</strong> pr<strong>in</strong>ciples:<br />

1. Us<strong>in</strong>g ecological <strong>in</strong>puts; 2. Us<strong>in</strong>g fair trade cotton and latex; 3. Respect<strong>in</strong>g workers’ dignity. Veja has<br />

created a global cha<strong>in</strong> that emphasizes solidarity and <strong>the</strong> environment, from <strong>the</strong> small producers <strong>in</strong> Brazil to<br />

<strong>the</strong> European concept stores as f<strong>in</strong>al output.”<br />

Reaction to report and letter: Veja reacted late to <strong>the</strong> questionnaire and rem<strong>in</strong>ders due to <strong>in</strong>ternal<br />

communication problems. However Veja is very concerned and submitted a fully completed questionnaire<br />

and 2 audit reports. The website also provided comprehensive <strong>in</strong>formation, very open and transparent. Veja<br />

has also mentioned our research and shoe campaign on <strong>the</strong>ir website. They mentioned that “NGO’s studies<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 37


and <strong>in</strong>vestigations are always a good opportunity to keep question<strong>in</strong>g Veja’s project as well as hav<strong>in</strong>g a<br />

third party’s look on how we work”.<br />

Conclusion: Veja is an exceptional company compared to many o<strong>the</strong>rs as <strong>the</strong>y started Veja with <strong>the</strong><br />

will<strong>in</strong>gness to change <strong>the</strong> way sneakers were made. S<strong>in</strong>ce 2004, Veja is built on 3 ma<strong>in</strong> pr<strong>in</strong>ciples as<br />

expla<strong>in</strong>ed above. “From small producers <strong>in</strong> Brazil to concept stores <strong>in</strong> Europe, Veja has created a solidarity<br />

cha<strong>in</strong> featur<strong>in</strong>g a global approach with transparency at its core.” It is recommended for <strong>the</strong> reader to look at<br />

Veja’s website for <strong>in</strong>formation and ideas. Recommendation for Veja is to ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> <strong>in</strong>formative website,<br />

openness and transparency.<br />

Website: http://www.veja.fr<br />

Wolky<br />

Analysis based on <strong>in</strong>formation from <strong>the</strong> website.<br />

Response: 22/06/2012 and 19/07/2012<br />

Production: On <strong>the</strong> website it can be read that Wolky has set up its own factory <strong>in</strong> Mexico and is<br />

collaborat<strong>in</strong>g with factories <strong>in</strong> Spa<strong>in</strong> and Portugal. Almost all <strong>the</strong> lea<strong>the</strong>r is produced <strong>in</strong> Italian tanneries.<br />

Wolky has placed an extensive report on <strong>the</strong>ir website about <strong>the</strong> production process of Wolky shoes. It<br />

provides a lot of <strong>in</strong>formation and photographs on <strong>the</strong> production of <strong>the</strong> <strong>in</strong>dividual components and <strong>the</strong><br />

assembl<strong>in</strong>g of <strong>the</strong> shoes.<br />

Content and implementation of CSR policy: On <strong>the</strong> website it can be read that Wolky cares for <strong>the</strong><br />

environment: “While environmental issues become more and more important, Wolky is one of <strong>the</strong> lead<strong>in</strong>g<br />

shoe-companies <strong>in</strong> us<strong>in</strong>g environmental friendly materials. The Font collections exists out of lea<strong>the</strong>rs that<br />

are all tanned without us<strong>in</strong>g any chrome or vegetable extracts and are <strong>the</strong>refore not only sk<strong>in</strong> friendly, but<br />

also environmental friendly. Wolky keeps <strong>the</strong> World green.” Also social issues are be<strong>in</strong>g mentioned: “Wolky<br />

values a good relationship with <strong>the</strong>ir factories and good work<strong>in</strong>g conditions for <strong>the</strong> people mak<strong>in</strong>g a high<br />

quality product”. No Code of Conduct is published on <strong>the</strong>ir website and no <strong>in</strong>formation is given on <strong>the</strong>ir<br />

social policy and monitor<strong>in</strong>g of <strong>the</strong>ir suppliers.<br />

Affiliated to: not known.<br />

Supply cha<strong>in</strong> problems: Accord<strong>in</strong>g to Wolky <strong>the</strong>re is no risk of child <strong>labour</strong> <strong>in</strong> <strong>the</strong>ir supply cha<strong>in</strong> as <strong>the</strong>y do<br />

not have any production <strong>in</strong> risk countries. They expla<strong>in</strong>ed that <strong>the</strong> shoes are produced <strong>in</strong> Portugal and that<br />

<strong>the</strong> lea<strong>the</strong>r comes from Italy. On <strong>the</strong>ir website however it is expla<strong>in</strong>ed that <strong>the</strong>y also have a factory <strong>in</strong><br />

Mexico. Without more concrete <strong>in</strong>formation we can not rule out <strong>the</strong> risks of child <strong>labour</strong> <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong><br />

of that factory (supply of lea<strong>the</strong>r, components or materials), nor <strong>the</strong> factories <strong>in</strong> Europe as it is not clear<br />

where all raw materials and components are produced.<br />

Reaction to report and letter: Wolky has asked Stop <strong>Child</strong> Labour to remove Wolky and <strong>the</strong> photo of a<br />

Wolky shoe from our onl<strong>in</strong>e ‘Mr. Scribble’ tool. We have done so but we asked for a more extensive<br />

response to <strong>the</strong> report and our letter. This was not provided.<br />

Conclusion: The commitment to CSR issues and <strong>the</strong>ir visual explanation of <strong>the</strong> production of Wolky shoes,<br />

as provided on <strong>the</strong>ir website, is appreciated. With regard to (prevention of) child <strong>labour</strong> and <strong>labour</strong> rights<br />

violations, however fur<strong>the</strong>r <strong>in</strong>formation is lack<strong>in</strong>g. We regret Wolky’s reaction to our campaign and believe<br />

that transparency about production, also <strong>in</strong> <strong>the</strong> supply cha<strong>in</strong>, is a prerequisite for any responsible company.<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 38


Website: http://www.wolky.nl/<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 39


Annex 1<br />

Description of <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong> Indian researcher which have been l<strong>in</strong>ked to Clarks,<br />

Marks & Spencer, Bugatti and Bata<br />

In <strong>the</strong> area of Ambur (South India)<br />

Clarks and Marks & Spencer<br />

The small fabrication unit that we stumbled upon was located <strong>in</strong> M<strong>in</strong>nur. It had two small d<strong>in</strong>gy rooms and<br />

badly lit. There were 4 stitch<strong>in</strong>g mach<strong>in</strong>es. 2 women and 2 men were work<strong>in</strong>g. As we entered <strong>the</strong> unit, <strong>the</strong>y<br />

were very surprised and told us that <strong>the</strong>y will all lose <strong>the</strong>ir job if <strong>the</strong> owner gets to know this. We wanted to<br />

see <strong>the</strong> shoe upper that <strong>the</strong>y were stitch<strong>in</strong>g, and found <strong>the</strong> tag of Clarks on it. I wanted to f<strong>in</strong>d out if <strong>the</strong>y<br />

had any more styles of show uppers and one of <strong>the</strong>m had <strong>the</strong> tag of Marks & Spencer. When all <strong>the</strong>se<br />

were happen<strong>in</strong>g I saw a child barely 11 years old sitt<strong>in</strong>g on <strong>the</strong> floor at one corner and engaged <strong>in</strong> what<br />

seemed like past<strong>in</strong>g glue on a pair of shoes. There was also a lot of scrap lea<strong>the</strong>r all around. In all<br />

probability this unit could be <strong>in</strong>volved <strong>in</strong> fabrication both for <strong>the</strong> export market and <strong>the</strong> local retailers<br />

depend<strong>in</strong>g upon <strong>the</strong> orders that come <strong>in</strong>.<br />

F<strong>in</strong>d<strong>in</strong>gs at subcontractors of exporter/producer Farida Shoes<br />

Supply<strong>in</strong>g, among o<strong>the</strong>rs, to: Marks & Spencer and Clarks<br />

Of <strong>the</strong> first two fabrication units, <strong>the</strong> manager of one of <strong>the</strong>m confirmed to me that <strong>the</strong>y make shoe uppers<br />

for Farida Group and employ 80 workers. Currently <strong>the</strong>y were work<strong>in</strong>g on Bugatti and Clarks. It was lunch<br />

time when we visited this unit and spotted a bunch of girls below 18 years. I, personally spotted at least<br />

two girls who seemed to be below 15 years and <strong>the</strong> workers accompany<strong>in</strong>g me agreed but when I tried to<br />

photograph <strong>the</strong>m with my mobile camera <strong>the</strong>y requested me not to, though I did photograph <strong>the</strong>m from<br />

beh<strong>in</strong>d. The workers were all <strong>in</strong>side <strong>the</strong> premises and <strong>the</strong>y were not allowed to go out of <strong>the</strong> security gates.<br />

The second fabrication unit which caters to <strong>the</strong> Farida Group, also had women workers mostly and<br />

employed girls below 18 and we did spot a couple of girls who were not more than 14 years old. However,<br />

before we could make our moves <strong>the</strong> supervisor came and told us that <strong>the</strong> manager was not <strong>the</strong>re and if we<br />

want to talk we can call him over his phone no. This unit employed 60 workers. The workers accompany<strong>in</strong>g<br />

me <strong>in</strong>formed that this unit has a prior record of employ<strong>in</strong>g young girls and was once caught by <strong>the</strong><br />

government officials.<br />

Agra (North India)<br />

Bata<br />

In Na<strong>in</strong>ana Jat and Dhanoli, we visited <strong>the</strong> homes of workers who hand stitch on shoe uppers. In Na<strong>in</strong>ana<br />

Jat, it seemed that boys and girls of 13-14 years are tra<strong>in</strong>ed to hand stitch, though young adult women and<br />

men can stitch more pairs of uppers a day than <strong>the</strong> children. Mangal S<strong>in</strong>gh, who has just turned an adult<br />

can stitch 50 pairs work<strong>in</strong>g for 14 hours a day. He has been stitch<strong>in</strong>g s<strong>in</strong>ce he was 12 years old. In Dhanoli<br />

we visited a house where both mo<strong>the</strong>r and daughter are engaged <strong>in</strong> hand stitch<strong>in</strong>g. The daughter is 15<br />

years old.<br />

In Na<strong>in</strong>ana Jat we could make out <strong>the</strong> brand name of WEINBRENNER (Bata) <strong>in</strong> one of <strong>the</strong> uppers but<br />

<strong>the</strong>re was no tag on <strong>the</strong> uppers stitched <strong>in</strong> Dhanoli.<br />

F<strong>in</strong>d<strong>in</strong>gs at subcontractor Gupta Overseas, supply<strong>in</strong>g, among o<strong>the</strong>rs, to: Clarks<br />

Mentioned supply<strong>in</strong>g to Bata as well<br />

Dara employs two skilled workers and <strong>the</strong> rest are family members like his children, his uncle’s children<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 40


etc., depend<strong>in</strong>g upon who are available. His bro<strong>the</strong>r’s children also work with him. He told me that all <strong>the</strong><br />

boys are aged between 13 and 17. “In our fabrication bus<strong>in</strong>ess it is impossible to earn a decent liv<strong>in</strong>g<br />

without <strong>the</strong> help of family <strong>labour</strong> and <strong>the</strong> help from our children,” Dara told me.<br />

i Companies, trade unions and campaign organisations work toge<strong>the</strong>r <strong>in</strong> Multi-Stakeholder Initiatives (MSIs) to improve workers’<br />

conditions. By work<strong>in</strong>g alongside trade unions and campaign organisations <strong>in</strong> garment produc<strong>in</strong>g as well as garment consum<strong>in</strong>g<br />

countries, companies can better understand workers’ issues and <strong>in</strong>volve <strong>the</strong>m <strong>in</strong> processes aimed at improv<strong>in</strong>g <strong>the</strong>ir work<strong>in</strong>g<br />

conditions. A number of important MSIs are listed below.<br />

The Fair Wear Foundation and <strong>the</strong> Fair Labor Association concentrate on verification processes. Social Accountability International<br />

accredits companies and organisations that verify whe<strong>the</strong>r factories comply with <strong>the</strong> SA8000 code. The Worker Rights Consortium<br />

focuses on fair university garments. The Ethical Trad<strong>in</strong>g Initiative was set up to pool and share expertise.<br />

http://www.schonekleren.nl/multi-stakeholder-<strong>in</strong>itiatieven Multi-stakeholder level audits are, for example, audits with equal and<br />

participatory <strong>in</strong>volvement by several parties, both <strong>in</strong>ternal and external.<br />

ii http://www.impacttlimited.com/resources/impactts-operational-procedures-for-<strong>the</strong>-remediation-of-child-<strong>labour</strong>-<strong>in</strong>-<strong>in</strong>dustrial-contexts<br />

iii http://responsibility.timberland.com/wp-content/uploads/2012/10/Q2_2012_factory_list.pdf<br />

Assessment <strong>footwear</strong> companies – 13 December 2012 Page 41

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