IOWA NET NEWS 2012 - USTA.com

Grievance Procedures - continued
After receiving the written request for such a review, the Executive Board shall promptly review
the findings of fact and the decision of the Grievance Committee. The Executive Board shall not
be required to hold any hearing and its decision may be based entirely on the finding of fact of the
Grievance Committee. However, the Executive Board may hear further testimony and receive such
further evidence as it, in its absolute discretion, deems appropriate. The Executive Board shall have
the power to affirm, modify, or reject the decision of the Grievance Committee, but may not impose
any harsher penalties.
Following its review, the Executive Board shall promptly notify the person penalized of its
decision by certified mail. The decision of the Executive Board shall be final and binding, unless
the penalized person is granted an appeal before the MVTA or USTA Grievance Committees, and
the penalty imposed under the ITA Grievance Procedures is modified or reversed by the MVTA or
USTA Grievance Committees.
j. Emergency Grievance Procedure. Complaints that the Chairperson deems to require
immediate action may be filed by telephone. Until a written complaint is received, the Chairperson
may decide only that portion of the matter that the Chairperson deems urgent. The Chairperson
shall act on the basis of such investigation as the Chairperson, in his or her absolute discretion,
deems appropriate. The Chairperson shall act as soon as possible. The Chairperson may notify the
parties involved of his or her decision by telephone. In the Chairperson’s absence, or at his or her
request, the Vice-Chairperson shall have the same power to act.
Any person aggrieved by the Chairperson’s action may appeal to the Emergency Grievance
Appeal Board. This Board is composed of the President of the ITA and two of the Vice-Presidents
of the ITA. Two members of the Emergency Grievance Appeal Board shall constitute a quorum.
The aggrieved person may appeal to the Board by telephone to the President of the ITA. If the
President is unavailable, then the aggrieved person may appeal by telephoning any member of the
Emergency Grievance Appeal Board. The Board may meet in person, by telephone conference call,
or by a series of telephone calls. The Board shall act on the basis of such investigation as it, in its
absolute discretion, deems appropriate. The Board shall have the power to modify, affirm, or reject
the Chairperson’s decision. The Decision of the Board shall be final.
k. Effective Date of Disciplinary Action. Actions taken under the Emergency Grievance
Procedure shall be effective as soon as the decision of the Chairperson, or in the case of an appeal,
the decision of the Emergency Grievance Appeal Board, is rendered.
All other penalties imposed by the Chairperson, the Grievance Committee, or the executive Board
shall be effective on the thirtieth day following the mailing of the written decision to the penalized
person, unless that person utilizes the appeal
procedure.
l. Fines. All fines shall be payable to the ITA.
m. ITA’s Right to Appeal. The ITA, its officers and its committees shall have no right to
appeal.
Exhaustion of Administrative Remedies
By participating in any activity authorized by or within the jurisdiction of the ITA, a person agrees to
follow the Articles of Incorporation, By-Laws, Standing Orders, and rules and regulations of the ITA, and
to exhaust all administrative remedies provided in these ITA documents in each controversy and complaint
involving participation in ITA activities.