Xerox Document Centre 440/432/420 User Guide
Xerox Document Centre 440/432/420 User Guide Xerox Document Centre 440/432/420 User Guide
Symptom Recommendation Jams in the stapler � Remove the staple cartridge from the stapler and check the position of the first staple. The staple should be lying flat against the metal striking plate. If the staple is not in this position or appears damaged, manually remove the staple. Refit the staple cartridge and try again, if the problem persists replace the staple cartridge. Paper jams � Check to see if the paper is loaded correctly. Flip the paper over in the paper tray. � Check to see if the paper tray guides are locked into position. � Do not use media that is torn, wrinkled, or folded. � Load fresh paper. Paper curls � Check to see if the paper is loaded correctly. Load paper in Paper Trays 1, 2, 3 and 4 seam side up. With an external control device connected (such as a coin-operated device), the machine displays a Ready to copy message, but users cannot log in � Load paper in the High Capacity Feeder and Bypass Tray seam side down. � Load non-standard media in the Bypass Tray. � Refer to “Paper and other media” on page 9-1 for procedures. � Check the external control device to ensure that it is properly connected and powered on. Page 12-12 Xerox Document Centre 440/432/420 User Guide
Symptom Recommendation Can’t store a document for secure polling due to memory full The fax communication finishes with an error message � Delete any jobs stored in the Failed Fax queue (DC420 only). � Cancel the operation and try again later when additional memory is available. � Select Machine Status and check the list of Failed Fax Jobs on the touch screen for the error code and the message. Use the description and corrective action in the Table of Fault Codes at the end of this chapter. The machine will not answer incoming calls � Set the machine to Automatic Answer Mode. The machine answers calls, but will not accept incoming data � If the job contains several graphics, the machine might not have enough memory. The machine will not answer if memory is low. (Additional memory is an option.) � Remove stored documents and jobs and wait for existing jobs to complete. This will increase available memory. An image is reduced on a transmission � Confirm the original size of the documents. Documents might be reduced based on the available standard paper supply at the receiving machine. � If using Speed Dial, check the setting for the Maximum Store Width that is programmed for that Speed Dial. If the document is wider than the programmed setting, the document will be reduced to match the programmed width. Xerox Document Centre 440/432/420 User Guide Page 12-13 Problem Solving
- Page 323 and 324: � Select the account number to be
- Page 325 and 326: � Select [Account Summary]. � M
- Page 327 and 328: � Access Auditron Setups. � Sel
- Page 329 and 330: � Select [Add Account]. � Enter
- Page 331 and 332: � Select [Job Completion Setup].
- Page 333 and 334: � Access Auditron Setups. � Sel
- Page 335 and 336: Monitor without limits to set the d
- Page 337 and 338: Auditron No Setups (DC420) No N/A Y
- Page 339 and 340: � If necessary, select [Additiona
- Page 341 and 342: Scan to File Setups Quick Pathway
- Page 343 and 344: Print Setups Quick Pathway �Selec
- Page 345 and 346: PCL Setups Allows the System Admini
- Page 347 and 348: 11 Maintenance There will be times
- Page 349 and 350: Cleaning the DC440/432/420 Proper m
- Page 351 and 352: Replacing the Copy/Print Cartridge
- Page 353 and 354: � To open the Duplex Module door,
- Page 355 and 356: � Using the handle, lift the cart
- Page 357 and 358: � Close the Left Front Cover. NOT
- Page 359 and 360: � The staple cartridge is located
- Page 361 and 362: Convenience Stapler (optional) �
- Page 363 and 364: 12 Problem Solving The DC440/432/42
- Page 365 and 366: Clearing Jams Media jams happen for
- Page 367 and 368: Symptom Recommendation The machine
- Page 369 and 370: Symptom Recommendation Paper someti
- Page 371 and 372: Symptom Recommendation Output is to
- Page 373: Symptom Recommendation Misfeeds in
- Page 377 and 378: Fault Codes and Messages Table of F
- Page 379 and 380: Code Description and Corrective Act
- Page 381 and 382: Call for Service procedure Xerox We
- Page 383 and 384: 13 Specifications The DC440/432/420
- Page 385 and 386: Copier Speed from paper tray 1 DC42
- Page 387 and 388: Bypass Tray Capacity: 50 sheets of
- Page 389 and 390: Electrical Voltage: 102-140VAC Powe
- Page 391 and 392: Long Document Send/Receive Send: 36
- Page 393 and 394: 14 Glossary This chapter contains a
- Page 395 and 396: Communication Mode (DC440/ 432) sel
- Page 397 and 398: Halftone gray patterns that are not
- Page 399 and 400: PDF Portable Document File. Peer-to
- Page 401 and 402: TIFF Tagged Image File Format Trans
- Page 403 and 404: 15 Index Numerics 2 up, copy 3-35 A
- Page 405 and 406: etrieving a copy job 3-51 storing a
- Page 407 and 408: finisher specifications 13-6 forced
- Page 409 and 410: original type, fax 4-9 other media
- Page 411 and 412: add/modify accounts (DC440/432) 10-
- Page 413 and 414: T pause (stop) button 2-22 power sa
Symptom Recommendation<br />
Jams in the stapler � Remove the staple cartridge from the<br />
stapler and check the position of the first<br />
staple. The staple should be lying flat<br />
against the metal striking plate. If the<br />
staple is not in this position or appears<br />
damaged, manually remove the staple.<br />
Refit the staple cartridge and try again, if<br />
the problem persists replace the staple<br />
cartridge.<br />
Paper jams � Check to see if the paper is loaded<br />
correctly. Flip the paper over in the paper<br />
tray.<br />
� Check to see if the paper tray guides are<br />
locked into position.<br />
� Do not use media that is torn, wrinkled,<br />
or folded.<br />
� Load fresh paper.<br />
Paper curls � Check to see if the paper is loaded<br />
correctly. Load paper in Paper Trays 1,<br />
2, 3 and 4 seam side up.<br />
With an external control device connected<br />
(such as a coin-operated device), the<br />
machine displays a Ready to copy<br />
message, but users cannot log in<br />
� Load paper in the High Capacity Feeder<br />
and Bypass Tray seam side down.<br />
� Load non-standard media in the Bypass<br />
Tray.<br />
� Refer to “Paper and other media” on<br />
page 9-1 for procedures.<br />
� Check the external control device to<br />
ensure that it is properly connected and<br />
powered on.<br />
Page 12-12 <strong>Xerox</strong> <strong>Document</strong> <strong>Centre</strong> <strong>440</strong>/<strong>432</strong>/<strong>420</strong> <strong>User</strong> <strong>Guide</strong>
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