Xerox Document Centre 440/432/420 User Guide

Symptom Recommendation
Misfeeds in the Bypass Tray � Remove the paper and reload the tray.
Do not add paper to the tray when paper
is already loaded. Instead, remove the
paper, combine the additional paper with
the paper from the tray and reload the
tray.
� Check the guides are correctly
positioned around the paper loaded in
the tray.
� When loading paper in the Bypass Tray,
the Change Attributes box is displayed. If
you change the media BUT do not
change the attributes accordingly, the
machine might misfeed because it is
trying to sense a size or type that is not
loaded. Check the attributes and run the
job again.
Jams in the Document Feeder � Open the Document Feeder and check
to see if any paper or objects are inside.
� Check to see if the top cover on the
Document Feeder is firmly closed.
� Check documents. If using computer
fanfold forms ensure that the
perforations down each side of the
sheets have been removed. When
removed the forms can be loaded either
short edge feed or long edge feed.
Xerox Document Centre 440/432/420 User Guide Page 12-11
Problem Solving