Xerox Document Centre 440/432/420 User Guide

Symptom Recommendation
Output is too light � If the Copy/Print Cartridge is new, the
toner may not be dispensed.
� Run off more prints until the copy quality
has improved.
� Set the Image Quality feature to a darker
setting.
Uneven print � Replace the Copy/Print Cartridge.
Blurred images � Load fresh paper.
� Load the documents, make a copy using
the Auto selections, collated to each
output tray.
� Replace the Copy/Print Cartridge.
Missing characters � Load fresh paper.
� Reinstall the Copy/Print Cartridge.
Gloss variations (coining) � Check the quality of the documents.
� If the document has large areas of solid
density, adjust the contrast.
Light copies when scanning glossy, shiny,
or coated documents through the
Document Feeder
� Use the Document Glass instead of the
Document Feeder.
Ghosting � Check the quality of the documents.
� If transparencies are used, select
Transparency on the touch screen. The
machine automatically adjusts the
quality for transparencies.
� Feed the document short edge feed.
� Replace the Copy/Print Cartridge.
Xerox Document Centre 440/432/420 User Guide Page 12-9
Problem Solving