Xerox Document Centre 440/432/420 User Guide

Symptom Recommendation
Streaks, lines, spots OR black, solid,
dotted lines on every other copy
� Clean the Document Glass, CVT Glass,
areas under the Platen Cover, the
Document Feeder and the paper guides.
� If the machine has been idle for an
extended period of time, or if the Copy/
Print Cartridge is new, begin the job
again.
� Run the job from the Document Glass.
� Reinstall the Copy/Print Cartridge.
� Check the quality of the document. Use
Border Erase or Edge Erase to remove
lines and marks from the edges of the
document.
� Load fresh paper.
� Check the humidity in the machine
location. Refer to “Specifications” on
page 13-1 for environmental
specifications.
Output is too light or too dark � Load fresh paper.
� Check the quality of the document.
� Select Lighter or Darker on the touch
screen.
� Run off more prints until the copy quality
has improved.
� Replace the Copy/Print Cartridge.
Page 12-8 Xerox Document Centre 440/432/420 User Guide