Xerox Document Centre 440/432/420 User Guide

Symptom Recommendation
Deformed transparencies � Check to see if Transparencies is
selected on the touch screen. The
machine automatically adjusts for
different types of media. Paper can
tolerate more heat than transparencies.
� Use the Left Tray instead of the Center
Tray.
Annotation did not work � Check features programmed. Annotation
cannot be used with N Up (2 Up on the
DC420), Booklet Creation, Gray Scale
Copying (DC420), Build Job, uncollated
copies, custom size documents, or
Bound Documents. Re-program the job.
Machine does not edit � Replace the editing marker.
Inserts have images printed on them � Insert blank sheets of paper with the
documents to mark each location for an
insert.
Drilled paper holes are on the wrong side � For two-sided copying using drilled
paper, load the paper the opposite of the
single sided copying instructions on the
tray. This is because the machine copies
the second side of a document first.
Blank output � Check to see if the document is loaded
face up in the Document Feeder.
� If the Copy/Print Cartridge is new, the
toner might not be dispensed. Repeat
the job.
� Check to see if the seal tape is removed
from the new Copy/Print Cartridge.
� Reinstall the Copy/Print Cartridge.
� Replace the Copy/Print Cartridge.
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