Xerox Document Centre 440/432/420 User Guide

Symptom Recommendation
The machine does not display the High
Capacity Feeder (or one of the paper trays)
in the Paper Supply selections.
The touch screen does not display the
Finisher/Stapler option
The machine does not accept documents
into memory
The machine displays a memory full error
message
The machine did not enlarge an 8 1/2” x
11” document on to an 11” x 17” page
� Check to see if any paper trays are
open. If a tray is ajar, the machine
cannot sense its connection.
� Open and close each paper tray and the
High Capacity Feeder, power OFF the
machine and then power ON the
machine.
� Slide the Finisher into its correct
position. The Document Centre
configures itself when additional options
are attached.
� Check with the Key Operator about the
available memory capacity. If the
memory is almost full, print and delete
unnecessary files.
� Check with the Key Operator about
available memory.
� Divide the remaining pages of the job
into several small jobs and run the job
again.
� 11” x 17” paper can only be loaded in the
trays short edge feed. Load the 8 1/2” x
11” document short edge feed. The
machine cannot rotate an image on 11” x
17” paper. It only rotates images on to 8
1/2” x 11” long edge feed paper.
� Select a percentage for enlargement.
Xerox Document Centre 440/432/420 User Guide Page 12-5
Problem Solving