Xerox Document Centre 440/432/420 User Guide

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Problem Solving Tables If you are experiencing difficulty using the DC440/432/420, check the suggestions in the following tables for problem solving advice. Symptom Recommendation The machine will not power ON � Check the power cord installation. � Check to see if the power button is in the ON position. The machine makes a squealing noise after it powers OFF The document will not feed through the Document Feeder The touch screen displays a message that it can’t sense the size of the document. � Check to see if the AC outlet is receiving voltage. (Connect another appliance to the outlet to verify the voltage.) � 3 to 5 minutes after powering OFF, the machine might make a squealing noise. This is a normal occurrence. Various components within the machine are still powering OFF. � Check to see if the Document Feeder is overloaded. The Document Feeder can hold a maximum of 50 pages. � Check to see if the document is fully inserted into the Document Feeder. � Using a lint-free cloth, lightly wipe the Platen Cushion located on the under side of the Platen Cover. � Select Original Size on the touch screen and enter the size. Page 12-4 Xerox Document Centre 440/432/420 User Guide
Symptom Recommendation The machine does not display the High Capacity Feeder (or one of the paper trays) in the Paper Supply selections. The touch screen does not display the Finisher/Stapler option The machine does not accept documents into memory The machine displays a memory full error message The machine did not enlarge an 8 1/2” x 11” document on to an 11” x 17” page � Check to see if any paper trays are open. If a tray is ajar, the machine cannot sense its connection. � Open and close each paper tray and the High Capacity Feeder, power OFF the machine and then power ON the machine. � Slide the Finisher into its correct position. The Document Centre configures itself when additional options are attached. � Check with the Key Operator about the available memory capacity. If the memory is almost full, print and delete unnecessary files. � Check with the Key Operator about available memory. � Divide the remaining pages of the job into several small jobs and run the job again. � 11” x 17” paper can only be loaded in the trays short edge feed. Load the 8 1/2” x 11” document short edge feed. The machine cannot rotate an image on 11” x 17” paper. It only rotates images on to 8 1/2” x 11” long edge feed paper. � Select a percentage for enlargement. Xerox Document Centre 440/432/420 User Guide Page 12-5 Problem Solving
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Xerox Document Centre 440/432/420 U
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Content 1 About This Guide ........
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Annotation.........................
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Delayed Start .....................
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Expert Image Quality ..............
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1 About This Guide Welcome to the X
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Conventions Orientation Long Edge F
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Notes Hints Cautions Warnings Notes
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Safety Notes Your Xerox product and
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Safety Standards Never remove cover
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FCC Part 68 Send Header Requirement
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Canadian CSO3 The telephone company
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The Center for Devices and Radiolog
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Illegal Copying Congress, by statut
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� Badges, identification cards, p
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2 Product Overview The Document Cen
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Bypass Tray Touch Screen Left Front
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Envelope Tray Enables the printing
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Power ON/OFF Powering On On the DC4
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Powering Off When powering off the
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Stand-by Mode Prior to entering Low
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� Select [Machine Setups]. � Se
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Modes Features button Job Status bu
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Print Queue Maintains pending and a
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Faults Displays a list of the six m
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� Select [Machine Status]. � Se
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Auditron Access Screen � Use the
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Labels At point-of-need throughout
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3 Copy This chapter contains inform
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� Before placing the documents in
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Constant Velocity Transport Glass 2
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4. Enter the quantity � Use the n
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Standard Features (Copy) Output Qui
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1,2,3. � Select and release the b
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� With the documents face up, sli
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Portrait Images Landscape Images. H
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Paper Supply - Normal — reduces o
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Image Quality options Text used for
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Image Adjustment tab (Copy) � Sel
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To produce size for size copies �
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Bound Originals options Off the fea
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Expert Image Quality � Select the
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Edit (optional) Erase options Off n
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Area Edit options Off the feature i
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Output Format (Copy) Quick Pathway
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N Up (2 Up - DC420) Transparency op
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Annotation � Load the documents.
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� If Off is selected, select comm
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Inserts � Load the insert stock i
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� After the last entry has been m
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� Select either [Front Only] or [
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Job Assembly (Copy) Build Job Quick
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Stored Jobs � Program the job fea
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� Select [Added Features] and the
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Name the name of the job. For copy
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Use the scroll buttons to move thro
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4 Fax Sending and receiving a facsi
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1. Select Features � If necessary
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3. Dial the number � Using the nu
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The standard memory in the fax mach
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Fine (200 x 200 dpi) recommended fo
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Dialing � Enter the first fax num
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Dial pause [-] to pause between num
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Line 1 select this option if Line 1
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To add numbers to the Current Dial
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Added Features (Fax) Quick Pathway
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Transmission Report � Load the do
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Delayed Start The following options
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Advanced Features (Fax) Quick Pathw
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Poll Remote Fax NOTE: Build Job can
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� Load the document. � Enter th
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Fax Mailbox � Select [Added Featu
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� Select [Added Features]. � Se
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Reports & Setups (Fax) Quick Pathwa
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Answer Mode � Select [Answer Mode
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� Use the soft keypad to enter th
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Maximum Store Width determines the
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� Select [Dial Directory]. � Us
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LAN Fax (Local Area Network Fax) LA
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and is displayed on either the top
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Type the job category, such as rece
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5 Media Print Media Print allows a
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� Select [Media Print]. � Selec
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6 Scan to File The Scan option will
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Scan to EMail (DC440/432) Quick Pat
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Scan to File Quick Pathway �Selec
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� Load the documents in the Docum
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Added Features (Scan Setups) Quick
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Basic Image Quality Adjusts the set
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Reduce/Enlarge Adjusts the magnific
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Erase Used to erase unwanted marks
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Server IP Address /Server Name Docu
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Filing Policy use to temporarily ch
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the NEXTFRD.DAT file. The next scan
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Scan to Fax (DC440/432)/Fax Setups(
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Managing Scan Jobs Scan to File Que
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Use the scroll buttons to move thro
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7 Print When the Document Centre 44
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placed at the end of the list of pe
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Tower Mailbox If the Tower Mailbox
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Type the type of job. For example,
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Item the number in sequence for the
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8 Internet Services Internet Servic
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Function Action Services Tab Radio
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Stored Templates Stored Templates a
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Status Tab The Status tab allows us
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Feature Name Action Connectivity: T
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Maintenance Tab Maintenance provide
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Scanning with Internet Services Pub
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Template Services Services provide
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Services Parameters Description Pri
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Services Parameters Description Red
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Template Operations Once a System A
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selected and the hard copy document
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Scan to Fax Scan with Local Copy To
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9 Paper and other media The DC440/4
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� Pull out the paper tray towards
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� Referring to the tray labels, l
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� Following the copier labels, lo
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� Pull open tray 1 and, holding t
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� Use the handle on the front to
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Storing and Handling Paper Always u
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8 1/2” x 11” Letter Paper 8 1/2
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Media Use Specifications Preprinted
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Media Use Specifications Card stock
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10 Setups The DC440/432/420 is desi
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Fax Setups enable the Fax specific
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� Select the button for the setup
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Access the Machine Setups � Selec
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Date/Time Setup � Select [Date/Ti
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Walkup Screen To change the default
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Power Save/Sleep Mode (Auto Off/Sle
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� Select [Localization. � Selec
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Touch Screen Contrast � Select [T
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Xerox Supplies Number / Supplies Te
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Unavailable Features Some types of
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Disabled Component Service/ Feature
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Disabled Component Foreign Interfac
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Disabled Component Service/ Feature
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Copy Setups Quick Pathway �Select
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. � Select [Normal]. � Use the
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Output � Select [Output]. � Use
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Expert Image Quality � Select [Ex
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� Select [Edge Erase]. � Use th
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� Select [Fax Setups]. Fax Termin
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� Select [Local ID]. If more than
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� Select the second [Company Logo
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� Select [Duplex Printing]. � M
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� Select [A3 x 11” x 17”].
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� Select [Transmission Report].
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� Select [Lighter/Darker]. � Us
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Fax Mailboxes G3 like Super G3, thi
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� Select [Delete Mailbox]. � Se
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� Select [Files for Polling]. �
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Outgoing Fax Options. � Select [O
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� Select [Redial Count]. � Sele
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Incoming Fax Options � Select any
Page 315 and 316: � Select [Receive Header Print].
Page 317 and 318: Auditron Setups Quick Pathway �Se
Page 319 and 320: � Select the option required. - F
Page 321 and 322: � Select [Internal Auditron]. �
Page 323 and 324: � Select the account number to be
Page 325 and 326: � Select [Account Summary]. � M
Page 327 and 328: � Access Auditron Setups. � Sel
Page 329 and 330: � Select [Add Account]. � Enter
Page 331 and 332: � Select [Job Completion Setup].
Page 333 and 334: � Access Auditron Setups. � Sel
Page 335 and 336: Monitor without limits to set the d
Page 337 and 338: Auditron No Setups (DC420) No N/A Y
Page 339 and 340: � If necessary, select [Additiona
Page 341 and 342: Scan to File Setups Quick Pathway
Page 343 and 344: Print Setups Quick Pathway �Selec
Page 345 and 346: PCL Setups Allows the System Admini
Page 347 and 348: 11 Maintenance There will be times
Page 349 and 350: Cleaning the DC440/432/420 Proper m
Page 351 and 352: Replacing the Copy/Print Cartridge
Page 353 and 354: � To open the Duplex Module door,
Page 355 and 356: � Using the handle, lift the cart
Page 357 and 358: � Close the Left Front Cover. NOT
Page 359 and 360: � The staple cartridge is located
Page 361 and 362: Convenience Stapler (optional) �
Page 363 and 364: 12 Problem Solving The DC440/432/42
Page 365: Clearing Jams Media jams happen for
Page 369 and 370: Symptom Recommendation Paper someti
Page 371 and 372: Symptom Recommendation Output is to
Page 373 and 374: Symptom Recommendation Misfeeds in
Page 375 and 376: Symptom Recommendation Can’t stor
Page 377 and 378: Fault Codes and Messages Table of F
Page 379 and 380: Code Description and Corrective Act
Page 381 and 382: Call for Service procedure Xerox We
Page 383 and 384: 13 Specifications The DC440/432/420
Page 385 and 386: Copier Speed from paper tray 1 DC42
Page 387 and 388: Bypass Tray Capacity: 50 sheets of
Page 389 and 390: Electrical Voltage: 102-140VAC Powe
Page 391 and 392: Long Document Send/Receive Send: 36
Page 393 and 394: 14 Glossary This chapter contains a
Page 395 and 396: Communication Mode (DC440/ 432) sel
Page 397 and 398: Halftone gray patterns that are not
Page 399 and 400: PDF Portable Document File. Peer-to
Page 401 and 402: TIFF Tagged Image File Format Trans
Page 403 and 404: 15 Index Numerics 2 up, copy 3-35 A
Page 405 and 406: etrieving a copy job 3-51 storing a
Page 407 and 408: finisher specifications 13-6 forced
Page 409 and 410: original type, fax 4-9 other media
Page 411 and 412: add/modify accounts (DC440/432) 10-
Page 413 and 414: T pause (stop) button 2-22 power sa
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Xerox Document Centre 440/432/420 User Guide

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