Xerox Document Centre 440/432/420 User Guide

Clearing Jams
Media jams happen for a variety of reasons. Check the
guidelines below to reduce the potential for jams in the DC440/
432/420:
- Use only recommended media. Refer to “Paper and other
media” on page 9-1 and “Specifications” on page 13-1 for
a list of recommended media types.
- Store media at a temperature between 50° and 90°
Fahrenheit (10° and 32° Celsius). Protect unused media
by storing it in its wrapper, on a flat surface.
- The orientation of the media in the paper tray must match
the orientation of the documents. Check the fill line in the
tray to ensure the paper tray is not overloaded.
- Do not use media that is torn, wrinkled, or folded.
To clear paper in any area of the machine, locate the green dial
or lever. Turn the dial or lift the lever in the direction shown to
remove paper.
When clearing Document Feeder jams always remove
documents in the direction they are travelling, for example,
away from the guides underneath the feeder.
NOTE: If the fault messages do not clear after having
removed paper jammed in the machine, switch the machine
off and then on again. Ensure that the relevant power On/Off
instructions as described in Chapter 2 of this User Guide are
followed.
CAUTION: Failure to leave at least 20 seconds between
repeated power OFF / ON can result in damage to the
DC440/432/420 hard drive.
Xerox Document Centre 440/432/420 User Guide Page 12-3
Problem Solving