ACTION PLAN - University of Ulster

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ACTION PLAN GOAL 1: Increase retention of all first-time Fall 2002 students from 58.7 percent to 59.7 percent. KEY STRATEGY K: Require customer service training for all staff- workshops to be delivered in February 2003 and June 2003. IMPLEMENTATION SCHEDULE/TIMETABLE Steps Responsibility Target Date / Completion Date Initial training of university staff, regarding customer service. Human Resources and Business Affairs Continue to train all staff who did not attend the February meeting. Continue to offer this training twice a year for new employees or as a refresher. Coordinator: Dr. Wayne Brumfield Retention Committee Contact:: Dr. Wayne Brumfield Human Resources and Business Affairs Human Resources and Business Affairs February 11, 12, 13, and 14. June Dates TBA February and June of each year. Budget/Reallocation Plan: Paid for by the State – Comprehensive Public Training Program Per Sam Breen with the Comprehensive Public Training Program these programs cost the state approximately $1500/day and $400 in travel expenses per trip. A typical presentation at ULM last two and a half days. Therefore the cost for the February training was approximately $4150 and the late May or early June training will also cost the state approximately $4150. Evaluation/Control: Was the training delivered? How was the training rated by participants? Was the “Secret Shopper” concept implemented to determine the quality of actual student experiences as they flow through the ULM service providers?
ACTION PLAN GOAL 1: Increase retention of all first-time Fall 2002 students from 58.7 percent to 59.7 percent. KEY STRATEGY L: Form a planning committee in March 2003 that includes faculty, staff, and students to design, market, and employ an Adopt-a-Campus program to improve facilities and grounds. Description/Explanation: Monthly Maintenance program of zoned areas by adopting groups. With reward of sign (identifying group) after 2 consecutive month of upkeep. IMPLEMENTATION SCHEDULE/TIMETABLE Steps Responsibility Target Date / Completion Date Form a committee Thorn July 1, 2003 Develop zones/designate on campus map Thorn & Murphy July 1, 2003 Design campus pride signs for adopted zones Thorn July 1, 2003 Develop Protocol for clean-up procedures/supplies Murphy July 1, 2003 Purchase supplies/pickers – bags/gloves Thorn July 1, 2003 Outline guidelines for beautification Pani-Donovan July 1, 2003 Buy hand tools for check-out Donovan July 1, 2003 Establish check-out procedures for tools and supplies Fields July 1, 2003 Market program through student development and Student Organization Dinner Fields October 2, 2003 Hold informational meeting with Presidents of organizations Fields Fall 2003 E-mail faculty and staff; target – Chataqua – Nexus Pani-McGahan Fall 2003 Zone Adoption Thorn Fall 2003 Academic Kick-off Fields Fall 2003 Coordinator: Dr. Bruno Retention Committee Contact:: Bryan Thorn Budget/Reallocation Plan: $4,000 Start-Up Expenses $1,500 /Year to replace Signs, Tools, and Bags
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The University of Louisiana Monroe
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Introduction.......................
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Introduction The ULM Retention Plan
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Executive Summary 8
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Other Action Items: Develop a Fisca
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Fundamental Retention Theory From N
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Retention Planning Strategies ? Rec
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Introduction to the Development of
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From the Center for Academic and St
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Twice a year, the CASS staff offers
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Comparative Data:
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A rule-of-thumb is that attrition r
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History of First - to - Second Year
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Percent Return 70.0% 60.0% 50.0% 40
Page 30 and 31: Percent Return 66.0% 64.0% 62.0% 60
Page 32 and 33: Percent Return 70.0% 60.0% 50.0% En
Page 34 and 35: Methodology: The historical 14 th c
Page 36 and 37: � Personal safety concerns for st
Page 38 and 39: THE UNIVERSITY OF LOUISIANA AT MONR
Page 40 and 41: Successful execution is paramount t
Page 42 and 43: EEMC Goals ? Assist The University
Page 44 and 45: ORGANIZATIONAL STRUCTURE FOR RETENT
Page 46 and 47: For Goal II Ensure Quality and Acco
Page 48 and 49: Retention Task Force Members and Re
Page 50 and 51: Organizational Chart for Retention
Page 52 and 53: Special Projects include: ? Worksho
Page 54 and 55: CORE CURRICULUM COMMITTEE Chris Bla
Page 56 and 57: SHORT RANGE INITIATIVES AND ACCOMPL
Page 58 and 59: Initiative: Increase student referr
Page 60 and 61: Recruit-Back Activities Dr. Cofer h
Page 62 and 63: Goal 1: Increase retention of all f
Page 64 and 65: ACTION PLAN GOAL 1: Increase retent
Page 66 and 67: Coordinator: Dr. Hood Retention Com
Page 70 and 71: Evaluation/Control: Were the questi
Page 72 and 73: Coordinator: Dr. Richters Retention
Page 74 and 75: Evaluation/Control: In a meeting wi
Page 76 and 77: Evaluation/Control: Staff and stude
Page 78 and 79: Conduct fire drills twice a semeste
Page 82 and 83: Evaluation/Control: Were contracts
Page 84 and 85: Evaluation/Control: Was the timelin
Page 90 and 91: Evaluation/Control: Was the “Spir
Page 92 and 93: Evaluation/Control: Was the advisor
Page 98 and 99: Evaluation/Control: Were the progra
Page 100 and 101: Evaluation/Control: Was the Committ
Page 102 and 103: Goal 4: Increase retention of all f
Page 104 and 105: Publicize positions for S.T.A.A.R.T
Page 106 and 107: GOAL 6: Increase retention of Fall
Page 108 and 109: Coordinator: Dr. Brumfield Retentio
Page 112 and 113: GOAL 7: Increase retention of Fall
Page 114 and 115: Evaluation/Control: Did the investi
Page 116 and 117: ACTION PLAN GOAL 8: Increase the re
Page 118 and 119: Coordinator : Dr. Richters Retentio
Page 120 and 121: Coordinator: Dr. Bruno Retention Co
Page 122 and 123: ACTION PLAN GOAL 8: Increase the re
Page 124 and 125: GOAL: Other Action Items ACTION PLA
Page 126 and 127: Collect data about/from the univers
Page 128 and 129: GOAL: Other Action Items ACTION PLA
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GOAL: Other Action Items ACTION PLA
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SUMMARY OF RESOURCE REQUIREMENTS
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Goal 2 Increase retention of all fi
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Goal 6 Increase retention of Fall 2
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Other Action Items Action Plan Anti
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APPENDIX A CASS’s Evaluation of U
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campus-wide >search and rescue= tea
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!Hold a workshop on how to mentor -
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In The National Career Development
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their word choice, asking non-threa
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The CASS staff understands how over
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students understand the ways in whi
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students, handout material and topi
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Detailed Explanation of College and
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What can we do? ULM can begin a Fac
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What can we do? Get other departmen
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Current Research/Information: Clems
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APPENDIX B ACADEMIC ADVISING MANUAL
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TABLE OF CONTENTS I. Definition of
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? Advisors should take a role in id
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IV. Academic Advising Steps 1. Inta
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? Advising Notes- It is used to doc
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VII. Auditing Courses ? Telephone r
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for educational and career decision
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of these deadlines since admission
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XVII. INTERCOLLEGIATE ATHLETICS The
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APPENDIX C SCORE IN FOUR 184
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Sophomore Check List Third Semester
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Senior Check List Seventh Semester
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Early Alert 192
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counselor to these reporting devise
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APPENDIX E WEEK OF WELCOME & FRESHM
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Freshman Connection These events sh
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Other suggestions from Noel-Levitz
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38. Pay attention to issues of dive
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73. Establish a permanent instituti
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ACTION PLAN - University of Ulster

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