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ACTION PLAN - University of Ulster

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<strong>ACTION</strong> <strong>PLAN</strong><br />

GOAL 1: Increase retention <strong>of</strong> all first-time Fall 2002 students from 58.7 percent to 59.7 percent.<br />

KEY STRATEGY F(1): Determine which faculty and staff are retention-friendly and enlist their help in the<br />

retention process with improved communication and selected activities.<br />

Description/Explanation: Informal Student Mentoring<br />

Steps<br />

IMPLEMENTATION SCHEDULE/TIMETABLE<br />

Responsibility Target Date /<br />

Completion Date<br />

Integrate one to two questions regarding faculty student advocacy and<br />

pr<strong>of</strong>essionalism as part <strong>of</strong> the <strong>University</strong> Core Questions <strong>of</strong> the<br />

Faculty Evaluation. The answers from these questions will help to<br />

identify faculty who are doing a good job in this area.<br />

Enlist broad student input in identifying retention-friendly<br />

faculty/staff by initiating a campaign for nominations <strong>of</strong><br />

Student-Centered ULM Faculty and Staff. Students can<br />

nominate any ULM employee who has made a positive impact<br />

or done something kind, or even provided consistent<br />

outstanding service. The campaign could be a Student<br />

Government Association (SGA) project.<br />

Collect and review the student complaints protocols in place in<br />

an effort to discover if our present system is being used or is<br />

even well-defined or published to the students. The goal is to<br />

assure that the students have a secure systematic feedback<br />

protocol for their concerns. This protocol may be in place, but<br />

yet the students don’t know about it or how to use it. Publicize<br />

student rights and responsibilities as well as faculty rights and<br />

responsibilities targeting students and key faculty.<br />

Establish a volunteer mentoring program for Faculty/Staff to<br />

provide students with contact outside <strong>of</strong> the academic advisor<br />

who can ask the student about their well-being, address<br />

concerns and be a friendly face. This mentoring program would<br />

also look to add a peer mentoring component.<br />

Dr. Richters<br />

Dr. Martha Upshaw<br />

Fall 2003<br />

Fall 2003<br />

Treina Landrum Fall 2003<br />

Treina Landrum<br />

Coordinator: Dr. Richters<br />

Retention Committee Contact:: Treina Landrum, Director <strong>of</strong> Recreational Services<br />

Budget/Reallocation Plan:<br />

No additional dollars needed at this time.<br />

Fall 2003

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