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ACTION PLAN - University of Ulster

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<strong>ACTION</strong> <strong>PLAN</strong><br />

GOAL 1: To increase retention <strong>of</strong> all first-time Fall 2002 students from 58.7% to 59.7%.<br />

KEY STRATEGY D: Develop an internal marketing campaign <strong>of</strong> the Retention Plan with four key<br />

concepts: access, engagement, success and student-centeredness.<br />

DESCRIPTION/EX<strong>PLAN</strong>ATION: For the retention plan to be supported by all stakeholders, there<br />

must be a concise directive theme that promotes the proposed plan. In order to create this marketing<br />

message, the <strong>University</strong> will partner with a marketing firm to develop key messages segmented by<br />

audience to be used in a university-wide communications plan.<br />

IMPLEMENTATION SCHEDULE/TIMETABLE<br />

Steps Responsibility Target Date / Completion Date<br />

Form a stakeholders committee Lisa June 1<br />

Stakeholders partner with<br />

marketing firm to create a slogan<br />

and plan for retention campaign<br />

Lisa and Kevin June 15<br />

Coordinate a kick<strong>of</strong>f event for<br />

campaign where President will<br />

reveal slogan and plan to faculty,<br />

staff, and students<br />

Lisa August 25<br />

Letters will be sent to all parents<br />

and students addressing retention<br />

efforts<br />

Lisa and Kevin August 25<br />

Posters will displayed across<br />

campus to promote campaign<br />

Lisa and Kevin August 25<br />

Picnic celebration will be held at<br />

end <strong>of</strong> spring semester<br />

Lisa May 2004<br />

Coordinator: Dr. Hood<br />

Retention Committee Contact: Lisa Miller, Director <strong>of</strong> Recruitment/Admissions<br />

Budget/Reallocation Plan:<br />

Engage a marketing firm – shared with marketing group currently on contract $3,000<br />

Develop additional university graphics $5,000<br />

Picnic $2000<br />

Evaluation/Control:<br />

Survey given to each stakeholder group to evaluate their reactions to the internal marketing plan. This<br />

survey will be given at the picnic in May.

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