ACTION PLAN - University of Ulster
ACTION PLAN - University of Ulster
ACTION PLAN - University of Ulster
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<strong>ACTION</strong> <strong>PLAN</strong><br />
GOAL 6: Increase retention <strong>of</strong> all Fall 2003 sophomores by 1 percent from 68.9 percent to 69.9 percent.<br />
KEY STRATEGY B: Institute a “recruit back program.”<br />
Description/Explanation: At the present time, this effort is being conducted on a basic level by Recruitment<br />
staff.<br />
Steps<br />
IMPLEMENTATION SCHEDULE/TIMETABLE<br />
Responsibility Target Date /<br />
Completion Date<br />
Compile report <strong>of</strong> unregistered students Robin Evans Bi-Weekly<br />
Generate email blast encouraging students to register before the<br />
end <strong>of</strong> the semester<br />
Robin Evans Bi-Weekly<br />
Generate letter encouraging students to return and register Kevin Stuart & Monthly during<br />
Mary Schmeer Summer 2003<br />
Form a committee to investigate the feasibility <strong>of</strong> a phone bank Aimee Weems Begins July 1, 2003<br />
manned by a student tele-counseling team.<br />
Coordinator: Dr. Brumfield<br />
Retention Committee Contact:: Lisa Miller, Director <strong>of</strong> Recruitment/Admissions<br />
Budget/Reallocation Plan:<br />
Postcard to unregistered (printing and postage) $4,500<br />
Letter to unregistered (postage) $1,000<br />
Phone Bank $1,000<br />
Evaluation/Control:<br />
Were emails generate to students who did not register? Were letters sent to students who did no register?<br />
Was the committee formed to investigate the feasibility <strong>of</strong> a phone bank to encourage students to register? If<br />
feasible, was the phone bank manned by student tele-counselors established?<br />
Was a customer service center established for to assist students encountering registration road blocks?