Thami Nompula MBA Dissertation March 2007 - Rhodes eResearch ...
Thami Nompula MBA Dissertation March 2007 - Rhodes eResearch ...
Thami Nompula MBA Dissertation March 2007 - Rhodes eResearch ...
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1.7 The Research Problem<br />
Labour turnover is by no means a new challenge for organisations, however high staff turnover<br />
can threaten the survival of organisations. The high labour turnover at the National Energy<br />
Regulator is also threatening the long-term survival and effectiveness of the organisation. To<br />
mitigate this challenge, it is important to find creative and sustainable ways of retaining<br />
employees for effective and efficient energy regulation to take place. The aim of this research is<br />
to identify and understand key retention drivers that can contribute positively to the success of<br />
building a sustainable regulatory environment and to identify and understand factors that cause<br />
labour turnover among knowledge workers at the Energy Regulator, in particular. To date, it<br />
would seem that no research of this nature has been undertaken in the regulation industry.<br />
1.8 Structure of the Report<br />
The report is divided into five chapters: Chapter 1 has been the introduction to the study, the<br />
background to the research problem and the importance of the study; Chapter 2 is the literature<br />
review which is dedicated to building a theoretical base that seeks to bring an understanding of<br />
the role knowledge workers play in driving modern organisations in the knowledge economy;<br />
Chapter 3 details the research methodology which describes the method used in conducting the<br />
research, namely the survey method; Chapter 4 provides an analysis of the results and findings<br />
from the responses from the questionnaire and Chapter 5 presents the conclusion and<br />
recommendations on effective and sustainable strategies for retaining knowledge workers.<br />
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