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Modern Insurance Magazine Issue 66

Insight: Unlocking Profitable Growth: Boosting Insurance Sales Efficiency by 18%, by Philipp Kaupke, Simon, Kucher & Partners Strategy & Marketing Consultants, Zürich Interview: Navigating a Complex Landscape by Richard Nash, Aon Interview: The True Meaning of Partnership with James Roberts, Europcar Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine. Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance. The Fraud Board: Don’t miss our next instalment of The Fraud Board, where our growing collective of fraud experts convene to discuss the key factors affecting the fight against fraud in our industry today. FMG: Positive Cultures Attract Top Talent ParaCode: Do You Have A Healthy Relationship With Your Insurance Software Partner? Laird: Embracing Automation: Q&A with Nik Ellis Just a Thought with Eddie Longworth… ‘Groupthink’ Destroys Claims Integrity I Love Claims / ARC 360: Managing Expectations Amidst Cut-Back Cover Insurtech Insights: Interviews with Rob Newbold, Verisk; Franklin J. Manchester, SAS; Dr. Matthew Jones, Fathom; Charlie Sidoti, Innsure; Valkyrie Holmes, Faura; Dr. Maryam Golnaraghi, The Geneva Association. Insur.Tech.Talk Editorial Board: Experts from within the insurtech sector and beyond join us once more to share their unique insights

Insight: Unlocking Profitable Growth: Boosting Insurance Sales Efficiency by 18%, by Philipp Kaupke, Simon, Kucher & Partners Strategy & Marketing Consultants, Zürich
Interview: Navigating a Complex Landscape by Richard Nash, Aon
Interview: The True Meaning of Partnership with James Roberts, Europcar
Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine.
Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance.
The Fraud Board: Don’t miss our next instalment of The Fraud Board, where our growing collective of fraud experts convene to discuss the key factors affecting the fight against fraud in our industry today.
FMG: Positive Cultures Attract Top Talent
ParaCode: Do You Have A Healthy Relationship With Your Insurance Software Partner?
Laird: Embracing Automation: Q&A with Nik Ellis
Just a Thought with Eddie Longworth… ‘Groupthink’ Destroys Claims Integrity
I Love Claims / ARC 360: Managing Expectations Amidst Cut-Back Cover
Insurtech Insights: Interviews with Rob Newbold, Verisk; Franklin J. Manchester, SAS; Dr. Matthew Jones, Fathom; Charlie Sidoti, Innsure; Valkyrie Holmes, Faura; Dr. Maryam Golnaraghi, The Geneva Association.
Insur.Tech.Talk Editorial Board: Experts from within the insurtech sector and beyond join us once more to share their unique insights

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LV= GENERAL INSURANCE<br />

The Value of People<br />

Ben Fletcher, Head of Financial Crime,<br />

LV= General <strong>Insurance</strong><br />

45 VERISK<br />

The Human Touch: Why People<br />

Remain Crucial in Combating<br />

<strong>Insurance</strong> Fraud<br />

Neil Jones, Head of Claims<br />

Investigation Unit, Verisk<br />

SYNECTICS SOLUTIONS<br />

Breaking Down Silos: How <strong>Insurance</strong><br />

Leaders Can Win Through<br />

Data-Sharing and Collaboration<br />

Richard Daley, Business Development<br />

Manager, Synectics Solutions<br />

47 WHITELK<br />

What’s in a Name?<br />

Matt Gilham, Director, Whitelk<br />

FRISS<br />

The AI Boom: Threat, or Friend?<br />

Martyn Griffiths, Sales Manager UKISA,<br />

FRISS<br />

49 IASIU<br />

IASIU: Education,<br />

Awareness, Networking<br />

Aimee Stidham, Vice President, IASIU<br />

and Manager – Special Investigations,<br />

WCF <strong>Insurance</strong><br />

<strong>66</strong><br />

67<br />

68<br />

69<br />

70<br />

71<br />

72<br />

31<br />

73<br />

75<br />

Insur.tech. talk and<br />

Editorial Board<br />

Welcome - Bradley Collins, Chief<br />

Commercial Officer, Insurtech<br />

Insights<br />

AXA Retail - Tara Foley, CEO of AXA<br />

Retail<br />

Munich Re - Dr. Fabian Winter, Group<br />

Chief Data Officer at Munich Re<br />

EIS - Anthony Grosso, CMO of EIS<br />

Zego - Sten Saar, CEO of Zego<br />

Aon - Marguerite Soeteman-Reijnen,<br />

Chairman Executive Board, Aon<br />

Holdings<br />

Arma Karma - Ben Smyth, CEO,<br />

Arma MASS Karma<br />

Revolut Uninsured - Balázs Drivers: Gáti, Global A Collective Head of<br />

<strong>Insurance</strong>,<br />

Response,<br />

Revolut<br />

Sue Brown, Chair, Motor<br />

Accident Solicitors Society (MASS)<br />

APIL<br />

BIMA - Mathilda Strom, Co-Founder<br />

& Deputy An Essential CEO, BIMA Part of a PI Lawyer’s<br />

Toolkit, Mike Benner, Chief Executive,<br />

WTW<br />

Association<br />

- Pardeep<br />

of<br />

Bassi,<br />

Personal<br />

Global<br />

Injury Lawyers<br />

Proposition (APIL) Leader – Data Science,<br />

WTW<br />

Insur.Tech.Talk<br />

Editorial Board<br />

33 CHO<br />

The Credit Hire Industry: A Valued<br />

Member of the Claims Supply Chain,<br />

Experts Anthony from Hughes, within the Chair Insurtech & CEO, The<br />

sector Credit and Hire beyond Organisation share their (CHO) unique<br />

insights. In this issue, we look at<br />

balancing FOIL automation with customer<br />

satisfaction, Musings on the the concept Cost of of Motor ‘digital<br />

transformation’, Premiums, Pete and Allchorne, how new President signals<br />

point<br />

of the<br />

to technology<br />

Forum of <strong>Insurance</strong><br />

as a solution<br />

Lawyers<br />

to<br />

address<br />

(FOIL)<br />

economic<br />

and Partner,<br />

concerns.<br />

DAC Beachcroft<br />

35 CII<br />

Autism and Employment,<br />

Dr Matthew Connell, Director, Policy<br />

and Public Affairs, Chartered <strong>Insurance</strong><br />

Institute (CII)<br />

INSUR.TECH.TALK BOARD<br />

MGAA<br />

The Power of Partnerships,<br />

Mike Keating, CEO, Managing General<br />

Agents’ Association (MGAA)<br />

MODERN INSURANCE | 7

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