Contents 8 14 41 12 57 4 | MODERN INSURANCE
8 12 14 17 29 41 36 38 51 53 55 Insight Unlocking Profitable Growth: Boosting <strong>Insurance</strong> Sales Efficiency by 18% by Philipp Kaupke, Simon, Kucher & Partners Strategy & Marketing Consultants, Zürich Interviews Navigating a Complex Landscape, with Richard Nash, Business Development Director, Aon The True Meaning of Partnership, with James Roberts, Head of <strong>Insurance</strong> Sales, Europcar Editorial Board Find out what our editorial board panel of industry experts have to say in this edition of <strong>Modern</strong> <strong>Insurance</strong> <strong>Magazine</strong>. Associations Assemble <strong>Modern</strong> <strong>Insurance</strong>’s panel of resident associations outline the burning issues from their area of the industry. Fraud Board Don’t miss our regular instalment of The Fraud Board, where our collective of fraud experts convene to discuss the key factors affecting the fight against fraud in our industry today. Features FMG: Positive Cultures Attract Top Talent ParaCode: Do You Have a Healthy Relationship with Your <strong>Insurance</strong> Software Partner? Embracing Automation at Laird with Nik Ellis, Managing Director, Laird I Love Claims / ARC 360: Managing Expectations Amidst Cut-Back Cover Just a Thought with Eddie Longworth: ‘Groupthink’ Destroys Claims Integrity Insur.Tech.Talk Interviews 58 Welcome Megan Kuczynski, President, Insurtech Insights 59 Verisk Rob Newbold, President, Extreme Event Solutions, Verisk 60 SAS Franklin J Manchester, Global <strong>Insurance</strong> Strategic Advisor, SAS Global Industry Marketing 61 Fathom Dr. Matthew Jones, Chief Product Officer, Fathom 62 Innsure Charlie Sidoti, Executive Director, InnSure 63 Faura Valkyrie Holmes, CEO and Co-Founder, Faura 64 67 The Geneva Association Dr. Maryam Golnaraghi, Director - Climate Change and Environment, The Geneva Association Insur.Tech.Talk Editorial Board Experts from the insurtech sector join us once more to share their unique insights! INSUR.TECH.TALK BOARD Disclaimer: Our publications contain advertising material submitted by third parties. Each individual advertiser is solely responsible for the content of its advertising material. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein. We do not endorse, and are not responsible or liable for, any advertising or products in such advertising, nor for any any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising or products in such advertising. MODERN INSURANCE | 5