Modern Insurance Magazine Issue 66
Insight: Unlocking Profitable Growth: Boosting Insurance Sales Efficiency by 18%, by Philipp Kaupke, Simon, Kucher & Partners Strategy & Marketing Consultants, Zürich Interview: Navigating a Complex Landscape by Richard Nash, Aon Interview: The True Meaning of Partnership with James Roberts, Europcar Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine. Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance. The Fraud Board: Don’t miss our next instalment of The Fraud Board, where our growing collective of fraud experts convene to discuss the key factors affecting the fight against fraud in our industry today. FMG: Positive Cultures Attract Top Talent ParaCode: Do You Have A Healthy Relationship With Your Insurance Software Partner? Laird: Embracing Automation: Q&A with Nik Ellis Just a Thought with Eddie Longworth… ‘Groupthink’ Destroys Claims Integrity I Love Claims / ARC 360: Managing Expectations Amidst Cut-Back Cover Insurtech Insights: Interviews with Rob Newbold, Verisk; Franklin J. Manchester, SAS; Dr. Matthew Jones, Fathom; Charlie Sidoti, Innsure; Valkyrie Holmes, Faura; Dr. Maryam Golnaraghi, The Geneva Association. Insur.Tech.Talk Editorial Board: Experts from within the insurtech sector and beyond join us once more to share their unique insights
Insight: Unlocking Profitable Growth: Boosting Insurance Sales Efficiency by 18%, by Philipp Kaupke, Simon, Kucher & Partners Strategy & Marketing Consultants, Zürich
Interview: Navigating a Complex Landscape by Richard Nash, Aon
Interview: The True Meaning of Partnership with James Roberts, Europcar
Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine.
Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance.
The Fraud Board: Don’t miss our next instalment of The Fraud Board, where our growing collective of fraud experts convene to discuss the key factors affecting the fight against fraud in our industry today.
FMG: Positive Cultures Attract Top Talent
ParaCode: Do You Have A Healthy Relationship With Your Insurance Software Partner?
Laird: Embracing Automation: Q&A with Nik Ellis
Just a Thought with Eddie Longworth… ‘Groupthink’ Destroys Claims Integrity
I Love Claims / ARC 360: Managing Expectations Amidst Cut-Back Cover
Insurtech Insights: Interviews with Rob Newbold, Verisk; Franklin J. Manchester, SAS; Dr. Matthew Jones, Fathom; Charlie Sidoti, Innsure; Valkyrie Holmes, Faura; Dr. Maryam Golnaraghi, The Geneva Association.
Insur.Tech.Talk Editorial Board: Experts from within the insurtech sector and beyond join us once more to share their unique insights
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ASSOCIATIONS ASSEMBLE<br />
Sue Brown<br />
Title: Chair<br />
Association: Motor Accident Solicitors Society<br />
(MASS)<br />
Uninsured Drivers: A<br />
Collective Response<br />
No-one will have been surprised when a<br />
survey published by Trakm8 in November<br />
2023 claimed that one in four UK drivers are<br />
struggling to afford car insurance. With 40% to<br />
60% increases, depending on which index to<br />
go by, the unprecedented rise has undoubtedly<br />
caused financial hardship to many motorists<br />
juggling already precarious personal finances.<br />
This is also likely to have had an impact on the number<br />
of uninsured drivers. In 2020, the Motor Insurers’<br />
Bureau (MIB) estimated that there were 130,000<br />
uninsured drivers in the UK, although some estimates<br />
have quoted up to 1 million. Some 76,500 people were<br />
sentenced for driving without insurance in 2022, and<br />
40,150 were convicted of keeping a vehicle without<br />
valid insurance. The two millionth vehicle was seized in<br />
2020 for uninsured driving.<br />
Whilst it may take some time to feed through into<br />
official figures and estimates, it would be very<br />
surprising if the record increases in premiums are not<br />
leading to more drivers than ever on our roads without<br />
insurance. This would be a matter of huge concern<br />
across the sector, and given that premiums are not<br />
going to fall, the problem may yet get worse. It is<br />
incumbent upon all interested parties to work together<br />
to address this issue.<br />
Firstly, we need to better understand the problem.<br />
Recent estimates are hard to come by, and there is<br />
little publicity to raise awareness of the dangers and<br />
illegality of driving without insurance. Secondly, are<br />
we doing enough to deter people driving without<br />
insurance? Are the penalties high enough? And finally,<br />
how can we best generate a revitalised collective<br />
response from across the sector, involving insurers, the<br />
police, the Department of Transport, the DVLA, and<br />
both defendant and claimant solicitors? This is a serious<br />
problem for us all, and it deserves the best collective<br />
response that we can achieve.<br />
Dr Mike Matthew BennerConnell<br />
Title: Director Chief Executive of Policy and Public Affairs<br />
Association: Chartered Association <strong>Insurance</strong> of Personal Institute Injury (CII)<br />
Lawyers (APIL)<br />
An Essential Part of<br />
a PI Lawyer’s Toolkit<br />
For injured victims of negligence, their<br />
priority is always to get back to how they<br />
were before they were injured, so far as<br />
possible. APIL considers helping an injured<br />
person to cope with life post-injury as<br />
a critically important part of the claims<br />
process.<br />
APIL’s Best Practice Guide on Rehabilitation has had<br />
a review, redesign, and relaunch. It aims to support<br />
members in dealing effectively with the rehabilitation<br />
of injured people, while securing full and prompt<br />
compensation for them at the same time. The needs<br />
of the injured individual and their families are at the<br />
forefront.<br />
The key theme is collaboration. Early collaboration<br />
between insurers and claimant representatives could<br />
not be more critical, as it helps injured people to be<br />
able to start their rehabilitation sooner rather than<br />
later. For example, claimant lawyers can communicate<br />
rehabilitation needs to the insurer before liability has<br />
been established. In some cases, insurers may provide<br />
the initial funds for rehabilitation, the payment of which<br />
will be taken into consideration at final settlement of the<br />
claim.<br />
The Guide advises on how to negotiate this in line with<br />
the Rehabilitation Code, which is the framework devised<br />
by both claimants and insurers. The Guide is an exclusive<br />
benefit for APIL members, helping them to apply the<br />
Rehabilitation Code and offering practical advice about<br />
how it could be implemented. It also includes some<br />
examples of how processes could work in different<br />
cases.<br />
A significant update in the relaunched Guide can be<br />
found in a wealth of information around selecting the<br />
right case manager, and in which cases. It is also more<br />
accessible and easier to navigate than previous versions.<br />
APIL is proud of the positive impact the Guide can have<br />
on the lives of APIL members’ clients. The relaunched<br />
Best Practice Guide on Rehabilitation is an essential part<br />
of any good claimant representative’s toolkit.<br />
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