P8 - 11 - Event - Power of Play

THE ORACLE - JUNE ISSUE - #05
INNTEGRA
Leading figures from the industry will
got their game faces on at Competitive
Socialising – The Power of Play in London
More than 1,000 visitors headed
to the Lighthouse in London’s
Camberwell in May for the fourth
annual Competitive Socialising –
The Power of Play event.
The Inntegra & Home Leisure
Direct run event saw colleagues
from across the sector gather for
a day packed with high-quality
speakers offering business
building, research driven and
innovative presentations.
Guests networked and enjoyed all
the latest gaming technology along
with food and drink provided by
suppliers.
Later, DJs and performers kept
attendees entertained as the
night carried on and the first ever
Competitive Socialising Awards
were handed out.
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THE ORACLE - JUNE ISSUE - #05
Here are a few highlights from speakers on the day.
Watch the clips to get even more insight.
Ben Warren, Managing
Director, Roxy Leisure
Gavin George, Chief Executive
at Laine Pub Company
“There are many events within
hospitality but my first impression
when we walked through the door
was you know it’s going to be
fun. There is so much going on,
whilst playing table tennis I was
networking, seeing my suppliers
and with my team.
“It’s also a time to focus completely
on your own sector”
Interview Video
Interview Video
Gavin offered advice to pubs
looking to get into competitive
socialising: “Enhance every
moment they have with you.
Advancing gaming propositions,
new ideas and new technology.
People aren’t on a time limit in a
pub and do not have to join in so
you need to host to get them in the
moment.”
Speaking about opening new sites,
Sharon said: “Preparing for a new
site launch can be both exciting
and an anxious time. You open and
all the hard work pays off and for
the first six months the bookings
are plentiful.
“Our launch in Birmingham
is transient, a visitor city so
approximately 86% will be new
business. New v Repeat data will
guide us. Newcastle Metro opened
in October but we are already
working on it as it’s an established
area.”
Interview Video
Sharon Vickers, Operations
Manager at Treetop Golf
Interview Video
Zoe Knowles, Chief Operating
Officer at Wireless Social
Zoe emphasised the importance of
great customer service.
“You can put in the cleverest tech
in the world, but if you don’t have
the right people, and if you don’t
have that customer experience
where it feels warm and inviting
and hosted its cold and doesn’t
work.”
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