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THE OFFICIAL PUBLICATION OF THE AUSTRALIAN HOTELS ASSOCIATION (<strong>SA</strong> BRANCH) JUNE <strong>2024</strong><br />

BERRI HOTEL<br />

+ Berri’s Community Spirit A Prized Asset<br />

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WWW.AHA<strong>SA</strong>.ASN.AU


Response To Coalition Immigration Stance<br />

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Shortcut to Stories<br />

JUNE <strong>2024</strong><br />

From The President<br />

Response To Coalition<br />

Immigration Stance<br />

Click here <br />

Click here <br />

From The CEO<br />

Digital Content Manager A Timely<br />

Appointment<br />

Click here <br />

Owen Webb<br />

What Makes The New Deputy CEO Tick?<br />

Click here <br />

Regional Meetings<br />

Gawler, Barossa, Southcoast and Hills<br />

Click here <br />

Berri’s Community Spirit<br />

A Prized Asset<br />

Click here <br />

Vale Malcolm Hill,<br />

Champion of Country Pubs<br />

I N T H I S I S S U E<br />

04 From the President<br />

06 From the CEO<br />

08 What Makes The New<br />

Deputy CEO Tick?<br />

12 New Sustainability Guide To Empower<br />

<strong>SA</strong> <strong>Hotel</strong>s In Setting Nation-Leading<br />

Clean And Green Standards<br />

14 Regional Meetings<br />

18 Women In <strong>Hotel</strong>s<br />

20 Berri’s Community Spirit A Prized Asset<br />

26 Annual Wage Review 2023-24<br />

30 It seems like a good idea, but...<br />

32 Vale Malcolm Hill, Champion Of<br />

Country Pubs<br />

34 Corporate Partners Directory<br />

35 Gaming Care<br />

36 Corporate Partners 2023/24<br />

37 Licensee Transfers, New Members,<br />

AHA|<strong>SA</strong> Office Holders & Publisher<br />

We design, build and host beautiful<br />

hotel websites that link with your<br />

third-party software.<br />

boylen.com.au<br />

08 8233 9433<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 3


Response To Coalition<br />

Immigration Stance<br />

From the President<br />

DAVID BASHEER<br />

The Federal Coalition’s budget reply<br />

speech had a disturbing policy<br />

contained within it.<br />

The proposal to slash net<br />

migration to 160,000 would have<br />

an immediate negative impact on<br />

our ability to bring in much-needed<br />

skills to cover our labour shortages.<br />

The AHA has lobbied the Federal<br />

Opposition to reconsider its pledge,<br />

which includes cutting overseas<br />

arrivals by 25%.<br />

Meetings have taken place with<br />

their leader Peter Dutton and the<br />

Shadow Immigration Minister<br />

Dan Tehan. The first took place<br />

inside 12 hours of the Leader’s<br />

announcement.<br />

We have requested clarification<br />

regarding the specific visa<br />

category targeted by the proposed<br />

measures. This move comes amid<br />

concerns regarding the Opposition<br />

Leader’s pledge to prioritise skilled<br />

visas within the construction sector,<br />

potentially affecting the position of<br />

hospitality workers in the queue.<br />

We pointed out that our industry<br />

is currently facing a prolonged<br />

shortage of chefs for kitchen<br />

staffing. Employers are actively<br />

engaged in recruiting trained<br />

cooks from various countries, with<br />

a notable sponsorship of 2841.<br />

overseas chefs to come to Australia<br />

in 2022-23.<br />

From those meetings, it was agreed<br />

any migration skills list needs to<br />

have a clear focus on where the<br />

real shortages are, and that the<br />

Coalition would work with the AHA<br />

and Accommodation Australia in<br />

the finalisation of its migration and<br />

workforce policies.<br />

The hospitality sector has 12,000<br />

chef and cook positions vacant right<br />

now. We are also in desperate need<br />

of restaurant and hotel managers,<br />

where migration has played an<br />

important role in assisting<br />

employers’ needs.<br />

There are also concerns around the<br />

current Federal Government’s policy<br />

to relegate chefs, cooks, restaurant<br />

and hotel managers from the Tier<br />

One migration priority list, making it<br />

even harder for our members to fill<br />

those positions.<br />

The AHA has articulated a clear view<br />

to the Federal Government that those<br />

roles need to remain on the skilled<br />

occupation list, both permanent<br />

and temporary.<br />

STATE BUDGET<br />

The recent State Government budget<br />

was largely well received by the AHA.<br />

Coming off the excitement of our<br />

events season, where national<br />

data revealed South Australia as<br />

the country’s number one tourist<br />

destination for April, we again head<br />

into tourism’s Achilles heel - winter<br />

visitation numbers.<br />

The AHA presented a detailed<br />

submission to Government to<br />

provide more funding to reverse our<br />

‘Valley of Death’.<br />

The Treasurer has listened and<br />

allocated $14m over four years to<br />

expand the business events fund to<br />

focus on conferences and events<br />

during winter.<br />

It is money perfectly targeted.<br />

Data from Business Events<br />

Adelaide reveals that a conference<br />

delegate will spend $650 a day,<br />

compared to $200 per day from the<br />

leisure tourist.<br />

Beyond a conference, delegates<br />

extend their stay to explore the<br />

regions and become advocates<br />

for the State - returning with<br />

their families.<br />

We also welcome the<br />

announcement of $20.8 million<br />

provided to increase marketing<br />

of our state both interstate<br />

and overseas.<br />

4 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents


F R O M T H E P R E S I D E N T<br />

Beyond tourism, there is energy<br />

relief for small business. The<br />

Economic Recovery Fund will<br />

provide small business energy<br />

grants of $20 million in<br />

<strong>2024</strong>-25 for Round 2 of the<br />

Economic Recovery Fund.<br />

This will support up to 8,000 eligible<br />

small businesses and not-forprofit<br />

organisations with grants<br />

between $2,500 - $50,000 to invest<br />

in energy efficient equipment or<br />

other improvements to reduce<br />

and manage their energy usage<br />

and costs.<br />

Members should keep an eye out<br />

via the Office for Small and Family<br />

Business website, with applications<br />

expected to open in August<br />

this year.<br />

Importantly, again there are no new<br />

taxes, while tax increases have been<br />

restricted to CPI.<br />

Our only disappointment was a lack<br />

of funding targeting the chronic<br />

labour and skills shortages in our<br />

sector. We continue to remind<br />

Government not every young kid<br />

wants to work on nuclear subs or<br />

other new world industries.<br />

NEW <strong>SA</strong>TC CHAIR<br />

It has been announced David Koch<br />

will become the new Chair of <strong>SA</strong>TC<br />

in July.<br />

David brings a wealth of business<br />

and strategic experience to this<br />

critical role.<br />

A man familiar with success,<br />

no doubt David will build on the<br />

impressive work done by <strong>SA</strong>TC in<br />

recent times.<br />

I would like to acknowledge the<br />

outstanding contribution made by<br />

the outgoing Chair Andrew Bullock.<br />

Andrew became Chair in 2019,<br />

unaware that tourism would be on<br />

the brink of its greatest challenge<br />

in a lifetime. Andrew steered<br />

<strong>SA</strong>TC though those seemingly<br />

impossible Covid years and the<br />

recent announcement of record<br />

occupancy levels in South Australia<br />

is a testament to Andrew’s drive<br />

and direction.<br />

Andrew will not be lost to the<br />

industry, as he remains Chair of<br />

the South Australian division of<br />

Accommodation Australia.<br />

VALE MALCOLM HILL<br />

It was with sadness we were<br />

advised of the death of AHA|<strong>SA</strong> Life<br />

member Malcolm Hill.<br />

Malcolm was the long time<br />

manager of the Berri <strong>Hotel</strong> and<br />

served on the AHA|<strong>SA</strong> State Council<br />

for 17 years.<br />

Malcolm was a revered figure in the<br />

Riverland in both the business and<br />

sporting community.<br />

His life was remembered at<br />

a moving service at the Berri<br />

Football Club.<br />

Watch Video <br />

Photo © We Are <strong>SA</strong><br />

Immediate AHA|<strong>SA</strong> Past President<br />

Peter Hurley was one of several<br />

speakers who superbly eulogised<br />

Malcolm’s wonderful life.<br />

In honour of Malcom’s remarkable<br />

commitment and influence at the<br />

Berri <strong>Hotel</strong>, it was announced at<br />

the funeral the Sports Bar would<br />

be renamed the Malcolm Hill<br />

SportsBar.<br />

The AHA|<strong>SA</strong>’s deepest sympathies<br />

are expressed to his loving wife of<br />

62 years Ann and children Peter,<br />

Amanda and Julia.<br />

David Basheer, AHA|<strong>SA</strong> President<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 5


Digital Content Manager<br />

A Timely Appointment<br />

From the CEO<br />

ANNA MOELLER<br />

When I was appointed as CEO of<br />

the AHA|<strong>SA</strong>, I promised “evolution<br />

not revolution”.<br />

We are conscious of the need to<br />

move with the times in all areas<br />

of operations, including our<br />

communications. This is why in<br />

recent years we have experimented<br />

with podcasts and social media<br />

platforms to tell our stories.<br />

And now, we have appointed an<br />

experienced communications<br />

professional, Josh Bevan, to be our<br />

first Digital Content Manager.<br />

This is a strategic move to respond<br />

to the growing influence of social<br />

media and the consumption of<br />

digital content.<br />

NEW MEMBER SERVICE<br />

Josh will drive our communication<br />

with members, partners and other<br />

target audiences and stakeholders –<br />

but he will also be available to assist<br />

members and Corporate Partners.<br />

He has hit the ground running<br />

and has already provided advice<br />

to member hotels on how to<br />

implement strategies, especially<br />

those who don't have a comms or<br />

marketing person on their team.<br />

We are keen to ensure that our<br />

regional members have equal<br />

access to this service.<br />

Josh will attend all of the regional<br />

meetings and be out and about<br />

across the state. Please seek him<br />

out and have a chat with him to see<br />

how he can assist you.<br />

In addition to his strong social<br />

media skills, Josh has years of<br />

experience with video production<br />

– a medium that is of increasing<br />

importance in the marketing of<br />

venues and messaging on behalf<br />

of industry.<br />

His experience includes being<br />

employed as a producer for<br />

ABC radio for five years, sound<br />

engineering and working as a<br />

communications professional for<br />

both employee associations and<br />

private enterprise.<br />

Josh will help shape the AHA|<strong>SA</strong>’s<br />

narrative and provide a voice for<br />

our members. He will give the<br />

community a better understanding<br />

of “pub land” and address some<br />

of the long-standing myths about<br />

the industry.<br />

SKILLS SHORTAGE LINK<br />

We are particularly keen to use<br />

social media and video to address<br />

the ongoing skills crisis that<br />

members confront on a daily basis.<br />

The association will use Josh’s<br />

skills to promote our sector<br />

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F R O M T H E C E O<br />

“We are particularly keen to use<br />

social media and video to address<br />

the ongoing skills crisis that members<br />

confront on a daily basis.”<br />

offering exciting, progressive and<br />

long term career pathways. Not just<br />

jobs to get you someone through<br />

university or a gap year, but a career<br />

that offers lifetime opportunities,<br />

opens the door to travel, provides<br />

jobs for all age groups and<br />

embraces diversity.<br />

By tapping the power of social<br />

media to tell our stories, we can<br />

make a difference to how people<br />

perceive our industry.<br />

WHY SOCIAL MEDIA?<br />

Many hotels already use social<br />

media to promote themselves and<br />

their offerings. It is now the ‘Go To’<br />

tool across society to communicate<br />

immediately and effectively across<br />

a broad audience.<br />

It is vital that our association<br />

masters this space.<br />

Social media particularly targets<br />

younger demographics. More than<br />

half of Gen Z say that social media<br />

is their main source of news. This<br />

would have been unthinkable in<br />

years gone by - but the world is<br />

changing rapidly and we need to<br />

keep pace with that change if we are<br />

to remain relevant.<br />

Our ability to be a communication<br />

leader on social platforms and<br />

with our digital content will<br />

be increasingly important into<br />

the future.<br />

I would urge you to watch the video<br />

on this page. In it, I turn the tables<br />

and ‘interview the interviewer’,<br />

allowing Josh to explain his focus in<br />

his own words.<br />

Watch Video <br />

Anna Moeller,<br />

AHA|<strong>SA</strong> CEO<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 7


D E P U T Y C E O P R O F I L E<br />

What Makes The New Deputy CEO Tick?<br />

In hindsight, Covid-19 provided the perfect ‘trial by fire’<br />

for Owen Webb to take on the burdens of being Deputy<br />

CEO of the AHA|<strong>SA</strong>.<br />

By his own admission, the 24/7 demands of the<br />

pandemic took him “right to the edge and almost<br />

broke me”.<br />

“Now that I look back, it felt as though if we could get<br />

through that period as an industry, we could just about<br />

get through anything,” he said,<br />

“I personally had never been busier than during the<br />

pandemic. It was unrelenting, amendments were being<br />

made to IR legislation on a regular basis and at a state<br />

level the goalposts were constantly changing through<br />

changes to the emergency management directions.<br />

Trying to decipher the changes and how they applied in<br />

practical terms to members and their employees was a<br />

huge challenge.<br />

“It wasn’t just me. The whole AHA|<strong>SA</strong> team were<br />

magnificent the way they worked so cohesively together<br />

and thought of ideas “outside of the box”. The team<br />

carried a huge workload for the industry, and in the end<br />

we were able to provide really succinct, timely advice<br />

and support to our members.<br />

“That was greatly appreciated by the members and that<br />

appreciation made it all worthwhile.<br />

“We were nimble and adaptable as an association,<br />

and in the end we came out of the Covid period with<br />

higher levels of membership than we’d ever had before,<br />

because more than ever hotels could see the benefits of<br />

being a member of the AHA.<br />

“What I took from our members during that period was<br />

their positive outlook. I was earning a salary and still<br />

had a job, but for the hoteliers they were riding the wave<br />

of emotions having to deal with constant change and<br />

not only having to think about how they were going<br />

to keep their business afloat but also how they were<br />

going to try and keep their staff employed. They didn’t<br />

mope around; instead, they asked ‘How can we make<br />

this work?’ They had to come up with innovative ideas<br />

to maintain trade – who would have thought we would<br />

have served so many meals through the drive thru<br />

bottleshops ! They were incredible”.<br />

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D E P U T Y C E O P R O F I L E<br />

“At this stage I'm more<br />

behind-the-scenes. I'm there<br />

to assist to work across<br />

our projects, services and<br />

advocacy, and to get a<br />

strong handle on the issues<br />

affecting our industry.”<br />

PERSONAL<br />

Looking at his lean, clean-cut appearance, you might not<br />

be surprised to learn that Owen has run a staggering<br />

11 marathons (42.2km) and assures me that this year’s<br />

Adelaide Marathon will be number 12.<br />

But few would suspect that he has cleaned hotel rooms<br />

and worked alongside farmers and roo shooters to earn<br />

a living.<br />

That was many years ago in more carefree times after<br />

leaving school. However, he has retained the skills<br />

learned from working with people from all walks of life,<br />

especially when it comes to understanding employee<br />

and IR matters.<br />

Adelaide born and bred - “my parents were 10-pound<br />

Poms” – he spent an impromptu gap year after school,<br />

working around Australia in a winery, in hospitality and<br />

travelling overseas.<br />

He went on to complete a Bachelor of Management in<br />

Labour Relations at the University of South Australia<br />

in 1999.<br />

Married to Vesna, he has a daughter Amelia aged<br />

19 and a son Aleksander aged 14.<br />

Owen has been at the AHA|<strong>SA</strong> for a total of 14 years.<br />

However, this is his second stint, his first being between<br />

2001 and 2003. He has also worked in hotels in HR<br />

roles, for both the RD Jones Group in Adelaide for five<br />

years and Mantra Accommodation Group for four years.<br />

Throughout his career he has forged a formidable<br />

reputation for being a cool head under pressure, with<br />

more than five years as Workplace Relations Manager<br />

and six years as an IR advocate.<br />

“I love the idea of helping people with problems, which<br />

is part of the appeal of IR,” he said.<br />

“If there is a problem, I enjoy the idea of trying to work<br />

through it and seeing if there is a solution.<br />

“That’s why I like the membership association work.<br />

We can work through a member’s problem, assist them<br />

(hopefully), and enjoy the feeling of satisfaction when<br />

the member is happy with the outcome.”<br />

Owen clearly has the rare ability to cut through<br />

complexity and provide clear and simplified advice.<br />

He is also adept at dealing with pressure and multiple<br />

inputs, two traits he will need as the Deputy CEO.<br />

NEW POSITION<br />

Describing how he sees his role, Owen said: “David<br />

(Basheer) and Anna (Moeller) are the spokespeople for<br />

the industry.<br />

“At this stage I'm more behind-the-scenes. I'm there<br />

to assist to work across our projects, services and<br />

advocacy, and to get a strong handle on the issues<br />

affecting our industry.”<br />

In addition to IR work, Owen assists with regional<br />

meetings, and meets with the likes of Liquor<br />

and Gaming, and ministerial advisors to gain an<br />

understanding of proposed legislation and changes to<br />

guidelines, and to provide input.<br />

He also sits on the Industrial Relations Consultative<br />

Council, which mainly comprises employers and unions,<br />

who provide input and feedback to the Minister for<br />

Industrial Relations on any proposed changes the state<br />

government is seeking to make in IR and Work Health<br />

and Safety.<br />

In his words, he’s “adding depth” to the association.<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 9


D E P U T Y C E O P R O F I L E<br />

“There remains a real<br />

challenge to promote<br />

our industry to younger<br />

generations and to promote<br />

the industry as providing an<br />

exciting and fulfilling career.”<br />

“For the AHA|<strong>SA</strong> team, our key function is to assist<br />

members work through the challenges they face from<br />

a legislative and compliance perspective, and provide<br />

them with the necessary support and tools to help them<br />

successfully run their businesses” he said.<br />

These challenges include labour shortages, rising cost<br />

of business, compliance and red tape… to name a few.<br />

“The labour shortage, particularly post Covid, has<br />

been crippling for our industry. We have instances of<br />

members not getting a single applicant for a job, and<br />

hotels having to reduce trade and services because they<br />

simply don’t have the staff to service customers.<br />

“There remains a real challenge to promote our industry<br />

to younger generations and to promote the industry as<br />

providing an exciting and fulfilling career.<br />

“We have recently put in submissions to the state<br />

government for funding that can be used to try and<br />

promote and attract individuals into our industry”.<br />

“As an industry association we will also continue<br />

to support the government to attract major events<br />

and boost tourism, and importantly advocate for an<br />

increase to the budget for the tourism commission<br />

to attract those visitors from interstate and overseas<br />

through appropriate campaigns.”<br />

VISION<br />

Those who know him say he is patient, a good listener<br />

and above all, a problem solver.<br />

But that patience can be tested.<br />

“From an industrial relations perspective, there is no<br />

doubt in my mind that we are overregulated,” explained<br />

the 47-year-old.<br />

“It would be nice if we made life easier and less<br />

complex, especially industrial relations for small<br />

business, so it’s not overwhelming for them.<br />

He would also like to be part of a societal change where<br />

a hospitality career is at the forefront of young peoples’<br />

minds, with a higher level of skills and training.”<br />

10 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents<br />

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Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 11


S U S T A I N A B I L I T Y<br />

Left to Right: CEO and Founder of 2XE, Nick Palousis;<br />

AHA|<strong>SA</strong> CEO, Anna Moeller; CEO Green Industries <strong>SA</strong>, Josh Wheeler.<br />

New Sustainability Guide To Empower<br />

<strong>SA</strong> <strong>Hotel</strong>s In Setting Nation-Leading<br />

Clean And Green Standards<br />

The South Australian hospitality<br />

industry made a huge leap forward<br />

in its clean and green efforts<br />

in <strong>June</strong>, with the launch of the<br />

AHA|<strong>SA</strong>’s Hospitality Industry’s<br />

Guide to Sustainability.<br />

In collaboration with the State<br />

Government’s Green Industries<br />

<strong>SA</strong> (GI<strong>SA</strong>) and local sustainability<br />

consultants 2XE, this guide will<br />

cement a commitment and provide<br />

comprehensive resources to<br />

empower hotels in adopting and<br />

excelling sustainable practices.<br />

AHA|<strong>SA</strong> CEO, Anna Moeller, said,<br />

“We are thrilled to unveil this guide<br />

with the State Government and 2XE<br />

on behalf of the hotels industry.”<br />

“Environmental sustainability<br />

has played a pivotal role in South<br />

Australia’s history, driven by a<br />

commitment to protecting our<br />

pristine natural environment. Our<br />

state has been a trailblazer, being<br />

the first to ban plastic bags in 2009<br />

and setting Adelaide on course to<br />

become the world’s first carbonneutral<br />

city.”<br />

“We have developed this guide so<br />

that our hotel members are well<br />

supported in their endeavours<br />

towards more sustainable options<br />

and can realise the real moneysaving<br />

opportunities that come<br />

along with a more effective use<br />

of resources.”<br />

“This sustainability guide aims<br />

to tackle waste management by<br />

aligning industry thinking to avoid<br />

waste in the first place, followed<br />

by initiatives that focus on better<br />

practices, reusing and recycling, and<br />

finally, disposing of waste in more<br />

responsible ways.”<br />

“Across our great state, we not only<br />

provide excellent venues and service<br />

with premium food and wine, but we<br />

have shown that we can do it with<br />

care for our people and our planet.”<br />

“By looking at sustainable supply<br />

chains and sharing the success,<br />

our industry can encourage the<br />

extension of green practices and<br />

become an industry leader in this<br />

space,” Anna said.<br />

GI<strong>SA</strong>’s Chief Executive, Josh<br />

Wheeler, said, “Green Industries<br />

<strong>SA</strong> has a long track record of<br />

partnering with industry to provide<br />

valuable guides and toolkits like<br />

this to enable South Australian<br />

businesses to unlock the potential<br />

of the circular economy to gain a<br />

competitive advantage while also<br />

demonstrating a commitment to<br />

environmental leadership.”<br />

2XE Managing Director, Nick<br />

Palousis, said, “This is exactly<br />

the leadership that has set South<br />

Australia apart from the rest of the<br />

nation for so long.”<br />

"In this guide, we have outlined<br />

the many opportunities for venues<br />

and hotels to reduce their impact<br />

on the environment and benefit<br />

the business by doing so. 2XE is<br />

so happy to be on the ride with<br />

the leaders at the AHA-<strong>SA</strong>, Green<br />

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S U S T A I N A B I L I T Y<br />

Industries <strong>SA</strong>, and our hospitality<br />

industry,” Nick said.<br />

AHA|<strong>SA</strong> members have already<br />

adopted sustainable practices<br />

outlined in this guide:<br />

• Watervale <strong>Hotel</strong> owners, Nicola<br />

and Warren are reducing food<br />

waste by turning unused animal<br />

parts into items for their “Doggie<br />

Degustation” menu for canine<br />

companions. With their pub<br />

and farm just minutes of each<br />

other, food waste from the pub<br />

goes to a three-stage compost<br />

system - eventually being used to<br />

grow fresh produce. It’s circular,<br />

regenerative, and impressive!<br />

• The Maylands <strong>Hotel</strong> analysed<br />

their waste composition,<br />

revealing that organic food<br />

waste comprised approximately<br />

38% of their general waste. By<br />

implementing an organic waste<br />

management service, the hotel<br />

successfully diverted significant<br />

amounts of waste from landfill,<br />

resulting in a net weekly saving<br />

of $50 and annual savings of<br />

$2,600!<br />

• Novotel Barossa upgraded most<br />

of their lighting to LED fittings.<br />

It is expected that this upgrade<br />

could result in up to 11,800kWh<br />

in savings per year, or $3,540<br />

(at 0.30c/kWh).<br />

• The Feathers <strong>Hotel</strong> installed<br />

incorporated timed heaters<br />

so they are only turned on<br />

when required.<br />

• The Old Spot <strong>Hotel</strong> has a large<br />

roof space and has invested<br />

in a large rooftop solar system<br />

– even incorporating panels<br />

on their car park shading<br />

structure! As a result, they are<br />

seeing a significant reduction in<br />

electricity costs.<br />

• Case studies that underpinned<br />

this new sustainability guide<br />

showed that:<br />

• On average, restaurants throw<br />

away 23% of food they purchase<br />

• Lighting controls can reduce<br />

energy use by 30 to 50%<br />

Launch attendees.<br />

Panel Discussion Members, Left to Right: Watervale <strong>Hotel</strong> Owner, Warrick Duthy, Mark Condi<br />

from Duxton Pubs, and Andrew Kemp from Matthews Hospitality Group.<br />

• Refrigeration in hospitality venues<br />

can account for up to 30% of their<br />

total energy consumption<br />

• Poorly maintained HVAC systems<br />

can consume up to 30% more<br />

energy than they should<br />

• Upgrading building insulation can<br />

result in up to 40% reduction in<br />

heating and cooling costs<br />

• Good operational practices can<br />

result in up to 10% savings<br />

• A tap that drips 1 drop per<br />

second can waste up to 7,000<br />

litres of water per year<br />

We look forward to working with<br />

members to continue adopting<br />

sustainable practices and<br />

encourage businesses to reach<br />

out to our specialists if they<br />

have questions, need advice, or<br />

sustainability initiatives they would<br />

like to promote through us!<br />

A copy of the AHA|<strong>SA</strong> Hospitality<br />

Industry's Guide to Sustainability can<br />

be downloaded here .<br />

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REGIONAL MEETINGS<br />

There was a record turnout at the Gawler and Barossa regional meeting! Publicans, Andrew and Chris Plush, hosted<br />

the massive turnout for lunch at the Tanunda <strong>Hotel</strong> for members and corporate partners. It was clear that the<br />

big issues we’re all aligned on are tackling our industry’s skills shortage and staff retention with government, and<br />

reducing further red tape, taxes, and costs for businesses.<br />

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R E G I O N A L M E E T I N G S<br />

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REGIONAL MEETINGS<br />

There was a lot of positive energy at the Macclesfield <strong>Hotel</strong> , where Publicans, Jen and Justin Yorke, hosted<br />

a large turnout of members and corporate partners for the South Coast and Hills regional meeting. Great food<br />

and a perfect way to spend a sunny Autumn day! It was great to catch up with everyone, hearing your stories and<br />

relaying the latest in workplace relations, licensing, and advocacy for the hotels industry.<br />

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R E G I O N A L M E E T I N G S<br />

We<br />

businesses.<br />

They back the<br />

State’s economy.<br />

Simple back-onomics.<br />

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COM 0356 B<strong>SA</strong> LAM Press add - Feb 23.indd 1<br />

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Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 17


W O M E N I N H O T E L S F U N C T I O N<br />

Women<br />

For 30 years, Women in <strong>Hotel</strong>s has brought voices together across our industry. The event in May, hosted at the<br />

Arkaba <strong>Hotel</strong> , once again showed the leadership roles that women are taking in the hospitality industry. It was<br />

great to catch up with you all!<br />

Thanks to our guest speaker, Sue Dewing, CEO of Sturt Football Club Inc and AHA|<strong>SA</strong> member for sharing her<br />

story, and our corporate partners for attending.<br />

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In <strong>Hotel</strong>s<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 19


B E R R I H O T E L<br />

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B E R R I H O T E L<br />

BERRI’S COMMUNITY<br />

SPIRIT A PRIZED<br />

ASSET<br />

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B E R R I H O T E L<br />

In 2020 Berri <strong>Hotel</strong> announced a 3-year landmark sponsorship partnership with the town's main sporting stadium<br />

and complex. This this partnership has been renewed for a further 3 years making a 6 year deal.<br />

“Berri <strong>Hotel</strong> seeks partnerships with local organisations,<br />

non-profits and community groups that positively impact<br />

both the community and the individuals involved.”<br />

<strong>Hotel</strong>s are the heart of regional communities – and<br />

none more so than the Berri <strong>Hotel</strong>.<br />

The community-owned hotel won the Community<br />

Service & Support award at the 2023 AHA|<strong>SA</strong> Awards<br />

for Excellence.<br />

“Overall, it is the local community that shapes the Berri<br />

<strong>Hotel</strong>,” said Jeremy Sweet General Manager<br />

“It provides a sense of belonging, social connections,<br />

economic opportunities and a platform for<br />

collective action.<br />

“By actively participating in and supporting the local<br />

community, we help create a thriving and inclusive<br />

environment for everyone involved.”<br />

The list of organisations that benefit from the highlyregarded<br />

country pub is too long to list, but includes the<br />

likes of:<br />

• Guide Dogs <strong>SA</strong><br />

• Leukemia Foundation<br />

• Relay for Life (Cancer Council)<br />

• Royal Flying Doctors Service<br />

• St Vincent De Paul Society <strong>SA</strong><br />

• Rotary International<br />

• Lions International.<br />

It supports a range of schools, as well as 15 community<br />

events and 16 community sporting clubs.<br />

"The sponsorship and support the Berri <strong>Hotel</strong> provides<br />

is essential for the growth and sustainability of our<br />

netball club,” said Lauren Cresp, Treasurer of the Berri<br />

Netball Club.<br />

“The hotel contributions play a crucial role in enabling<br />

our teams, events and juniors to thrive in an all-inclusive<br />

environment."<br />

REVITALISED INSIDE AND OUT<br />

Built in 1918, Berri <strong>Hotel</strong> has been community-owned<br />

since May 1937.<br />

Having undergone a number of major renovations in<br />

recent years, it offers 101 rooms and suites, function<br />

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B E R R I H O T E L<br />

spaces, a bistro, sports bar, gaming lounge, and drive<br />

through bottle shop. In recent times, the opening of the<br />

Berri <strong>Hotel</strong> Riverview Apartments was a project, with<br />

the creation of 30 new short-stay apartments as part of<br />

the <strong>Hotel</strong>.<br />

As a community-owned pub, it invests profits from<br />

meals, drinks, accommodation, gaming, events etc<br />

back into the local community.<br />

This is in addition to the employment of local staff and<br />

use of local suppliers.<br />

Not surprisingly, its tagline “Here for you” talks directly<br />

to the community.<br />

FINANCIAL COMMITMENT<br />

The Berri <strong>Hotel</strong> has a wide focus. It invests broadly,<br />

so that it supports the well-being, health, lifestyle and<br />

performance of the local community. For 2022/2023,<br />

this represented an annual financial contribution in<br />

excess of $150,000.<br />

The total over seven years has exceeded $1 million.<br />

Youth is an important focus. It has sponsored Glossop<br />

High and Rivergum College, as well as supporting the<br />

Breakfast Program at Berri Regional Secondary College.<br />

This initiative provides breakfast to students before the<br />

start of the school day.<br />

“By ensuring that students have access to a nutritious<br />

meal to fuel their bodies and minds, promoting better<br />

academic performance and overall well-being,” Jeremy<br />

Sweet General Manager<br />

“Our community hotel aims<br />

to create a positive impact<br />

on the local community,<br />

while providing a unique<br />

and enriching experience for<br />

locals and visitors alike.”<br />

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B E R R I H O T E L<br />

ALL LEVELS CONTRIBUTE<br />

Berri <strong>Hotel</strong> Group's board is structured to ensure<br />

representation of local businesses, government, and<br />

community groups.<br />

The staff, management and board actively participate<br />

in a range of community groups, initiatives and events,<br />

including:<br />

• Berri Barmera CBD Revitalisation Plan<br />

• Destination Riverland Tourism Plan 2030<br />

• Outdoor Cinema loan and set up for community<br />

groups and sporting clubs<br />

• Member of a Reference Group for Regional Industry<br />

and Engagement for student pathways and careers<br />

with the Department of Education.<br />

• Local Prostate Cancer Push, working with the Prostate<br />

Cancer Foundation Australia and Berri Lions Club.<br />

PROMOTING HOSPITALITY<br />

As Australia continues to grapple with a skills shortage<br />

in hotels, the Berri <strong>Hotel</strong> is working hard to be part of<br />

the solution.<br />

It actively promotes the hotel industry to the community,<br />

highlighting careers in the hospitality industry,<br />

encouraging support of local tourism operators, and<br />

providing education about the tourism and hospitality<br />

industry's contribution to the wider economy.<br />

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B E R R I H O T E L<br />

“We need to reduce the<br />

length of apprenticeships<br />

and traineeships because<br />

the dropout rate is<br />

significant. It is not all about<br />

apprenticeships – we would<br />

like to see short skills<br />

courses to upskill.”<br />

Examples include:<br />

• A Berri <strong>Hotel</strong> and Berri Regional Secondary College<br />

partnership, awarding an annual scholarship to a<br />

nominated year 12 student. This initiative features<br />

seminars with students regarding careers in<br />

the industry.<br />

• People of Berri <strong>Hotel</strong>' a coordinated social media<br />

campaign profiling the team members, suppliers, and<br />

customers of the <strong>Hotel</strong>.<br />

• Local media releases promoting benefits of <strong>Hotel</strong><br />

operations for the community and economy (jobs,<br />

visitor nights, visitor expenditure and events.)<br />

“Berri <strong>Hotel</strong> seeks partnerships with local organisations,<br />

non-profits and community groups that positively<br />

impact both the community and the individuals<br />

involved,” said Jeremy Sweet General Manager<br />

“These interactions promote a sense of unity and create<br />

a stronger social support system within our community.<br />

“Our community hotel aims to create a positive impact<br />

on the local community, while providing a unique and<br />

enriching experience for locals and visitors alike.”<br />

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W O R K P L A C E R E L A T I O N S<br />

Annual Wage<br />

Review 2023-24<br />

BY OWEN WEBB<br />

On 3 <strong>June</strong> <strong>2024</strong>, the Fair Work Commission Annual<br />

Wage Review Panel (Panel) handed down their decision<br />

in the 2023-24 Annual Wage Review. In this article we<br />

look at the increase that was awarded, the impact for<br />

hotels and what preparation is required to ensure that<br />

hotels are compliant with the changes.<br />

MODERN AWARD WAGES<br />

The Panel decided to increase the National Minimum<br />

Wage and all modern award minimum wage rates<br />

by 3.75% effective from the first full pay period<br />

commencing on or after 1 July <strong>2024</strong>.<br />

The effect of the 2023-24 Annual Wage Review decision<br />

is that for those employees employed pursuant to<br />

Modern awards in the hotel and retail sector such as<br />

the Hospitality Industry (General) Award 2020 (HIGA),<br />

Restaurant Industry Award 2020 (RIA) and General<br />

Retail Industry Award 2020 (GRIA), base rates of pay<br />

will increase by 3.75%.<br />

The minimum wage increases from $882.80 per week,<br />

calculated based on a week of 38 ordinary hours, or<br />

$23.23 per hour, to $915.90 per week or $24.10 per<br />

hour, effective from the first full pay period on or after<br />

1 July <strong>2024</strong>.<br />

To put the increase into context as an example, the<br />

rate of pay for any work performed between 7:00am<br />

to 7:00pm Monday to Friday for a casual food and<br />

beverage attendant wage level 3 classification under the<br />

Hospitality Industry (General) Award 2020 will increase<br />

from $31.09 per hr (inclusive of 25% casual loading) to<br />

$32.25 per hr.<br />

CONSIDERATIONS<br />

The Panel as part of the Annual Wage Review process<br />

received submissions from various interested parties<br />

including state and federal governments, unions and<br />

employer associations.<br />

The Australian Council of Trade Unions proposed a 5%<br />

increase to minimum and award wages, plus at least an<br />

additional 4% in award rates for selected occupations,<br />

particularly in care and degree-qualified work as part of<br />

a gender pay equity measure. The Australian Chamber<br />

of Commerce and Industry supported an increase in<br />

minimum and modern award wages of up to 2% (plus<br />

the legislated 0.5% Superannuation Guarantee increase<br />

in <strong>2024</strong>).<br />

In determining the level of the increase, the Panel<br />

stated that “… a primary consideration has been the<br />

cost-of living pressures that modern-award-reliant<br />

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W O R K P L A C E R E L A T I O N S<br />

“The Australian Council of Trade Unions proposed a 5%<br />

increase to minimum and award wages, plus at least an<br />

additional 4% in award rates for selected occupations,<br />

particularly in care and degree-qualified work as part of<br />

a gender pay equity measure.”<br />

employees, particularly those who are low paid and<br />

live in low-income households, continue to experience<br />

notwithstanding that inflation is considerably lower than<br />

it was at the time of last year’s Review. 1 ” The Panel also<br />

noted that it was not appropriate to increase awardwages<br />

by an amount significantly above the inflation<br />

rate because “ … labour productivity is no higher than<br />

it was four years ago and productivity growth has only<br />

recently returned to positive territory. 2 ” In awarding the<br />

increase the Panel also took into consideration that<br />

labour market conditions and business profit growth<br />

was less positive in those industry sectors that were<br />

heavily award reliant and that employees would soon<br />

receive the benefit of the Stage 3 tax cuts and other<br />

Budget cost of living measures 3 .<br />

WAGE SCHEDULES<br />

The AHA|<strong>SA</strong> has prepared new wage schedules<br />

reflecting the Panel’s changes to award rates of pay.<br />

The schedules are available to download from the<br />

Workplace Relations Tab on the AHA|<strong>SA</strong> website. Wage<br />

schedules are available for the following Awards:<br />

• Hospitality Industry (General) Award 2020<br />

• Restaurant Industry Award 2020<br />

• General Retail Industry Award 2020<br />

• Registered & Licensed Clubs Award 2020<br />

A more detailed Wage Rate and Allowances Guide for<br />

the Hospitality Industry (General) Award 2020 and the<br />

General Retail industry Award 2020 has been developed<br />

and is also available on the AHA|<strong>SA</strong> website.<br />

ENTERPRISE AGREEMENTS<br />

Those members who have an Enterprise Agreement in<br />

place will be affected if the wages in their agreement<br />

are less than the minimum rates in the relevant modern<br />

award as at the first full pay period commencing on or<br />

after the 1 July <strong>2024</strong>.<br />

In accordance with section 206(1) of the Fair Work Act<br />

2009 (Cth) the base rate of pay under an enterprise<br />

agreement must not be less than the base rate of<br />

Endnotes<br />

1 Fair Work Commission, Annual Wage Review 2023-<strong>2024</strong> Announcement of Decision, para 12<br />

2 Ibid, para 12<br />

3 Ibid, para 12<br />

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W O R K P L A C E R E L A T I O N S<br />

pay that would be payable to the employee under the<br />

modern award if the modern award applied.<br />

<strong>SA</strong>LARY ARRANGEMENTS<br />

Members will need to review any salary arrangements<br />

for Award or Enterprise Agreement covered employees<br />

and which have been calculated in accordance with an<br />

applicable Award or Enterprise Agreement to ensure<br />

the salary is sufficient in line with the relevant Award or<br />

Enterprise Agreement provisions.<br />

ANNUALISED WAGE ARRANGEMENTS<br />

(CLAUSE 24 OF HIGA, CLAUSE 20 OF RIA)<br />

Members need to ensure that they review the salary of<br />

an employee who is paid pursuant to clause 24 of the<br />

HIGA – Annualised Wage Arrangements or clause 20 of<br />

the RIA. An employee who is paid under an Annualised<br />

Wage Arrangement under either of these Awards must<br />

be paid at least 25% more than the minimum wages<br />

prescribed in the relevant Award for the work being<br />

performed. Accordingly, such employees’ salaries<br />

need to be reviewed to ensure that they are at least<br />

25% more than the new minimum wage prescribed<br />

the relevant Award for the wage level applicable to the<br />

employee’s position effective from the first full pay<br />

period on or after 1 July <strong>2024</strong>.<br />

<strong>SA</strong>LARIES ABSORPTION (MANAGERIAL STAFF<br />

(HOTELS)) (CLAUSE 25 OF HIGA)<br />

Members need to ensure that for any managerial<br />

employees who are paid a salary in accordance with<br />

clause 25 of the HIGA – Salaries Absorption, the<br />

salary needs to be at least 125% of the minimum<br />

annual salary in clause 18.2 of the HIGA – Managerial<br />

staff (<strong>Hotel</strong>s).<br />

<strong>SA</strong>LARIES ABOVE MINIMUM AWARD<br />

OBLIGATIONS<br />

Whilst clause 24 and clause 25 of the HIGA (and clause<br />

20 of the RIA) place obligations on employers to ensure<br />

that their employees are paid at least the minimum<br />

salary in those respective clauses, some members will<br />

be paying salaries that are well above the minimum<br />

salary obligations in these clauses.<br />

If an employee is paid a salary well above the<br />

employer’s minimum salary obligations under clause<br />

24 and clause 25 of the HIGA or clause 20 of the<br />

RIA, the employer does not have to increase the<br />

employee’s salary by the percentage increase awarded<br />

in the Annual Wage Review, provided the employer is<br />

still meeting the minimum salary obligations under<br />

these clauses.<br />

INDIVIDUAL FLEXIBILITY ARRANGEMENT (IFA)<br />

If an Individual Flexibility Arrangement (IFA) is in place<br />

between an employee and their employer in accordance<br />

with a Modern Award or an Enterprise Agreement,<br />

members will need to review the IFA to ascertain<br />

whether any increase to the modern award wages<br />

affects the IFA. Remembering that an IFA must result in<br />

the employee being better off overall at the time the IFA<br />

is made than if the IFA had not been made.<br />

PAYROLL PROVIDERS<br />

<strong>Hotel</strong>s that use an external payroll provider should<br />

communicate with their provider to ensure that the new<br />

rates effective from the first full pay period on or after 1<br />

July <strong>2024</strong> are loaded into the payroll system.<br />

AWARD OR ENTERPRISE AGREEMENT FREE<br />

EMPLOYEES<br />

Members should refer to the Contract of Employment<br />

to determine whether the wage or salary of an Award<br />

or Enterprise Agreement free employee needs to be<br />

reviewed at this time, and if that review needs to be<br />

conducted in line with the decision of the Fair Work<br />

Commission. If the contract is silent on a wage review,<br />

then it will be up to the employer and the employee to<br />

determine when (and if) the wage or salary is reviewed<br />

and if any increase is awarded.<br />

SUPERANNUATION CHANGES FROM 1 JULY <strong>2024</strong><br />

The Superannuation Guarantee percentage rate payable<br />

to employees will also increase by 0.5% on 1 July <strong>2024</strong><br />

to 11.5%. The new rate will be applicable from 1 July<br />

<strong>2024</strong>, not the first full pay period on or after 1 July <strong>2024</strong>.<br />

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W O R K P L A C E R E L A T I O N S<br />

It seems like a good idea, but…<br />

GARY COPPOLA, MANAGER – LEGAL AND ADVOCACY<br />

Occasionally we are asked questions here at the<br />

AHA|<strong>SA</strong> that cause us to pause and think. “That seems<br />

like a good idea, but why am I uneasy about it?”<br />

One such question was a request as to whether alcohol<br />

could be provided from a vending machine inside<br />

licensed premises, with patrons required to purchase<br />

tokens to operate the machine, in a similar way to<br />

cigarette vending machines. The idea was to enable<br />

patrons to purchase cans from a machine in a part of<br />

the premises that did not have a bar in it.<br />

The token idea would reduce the risk of minors<br />

accessing liquor, but the concept still didn’t seem to<br />

sit right. So, we discussed it, and decided to advise<br />

against it for a few reasons.<br />

First, while the use of tokens which were purchased<br />

from bar staff reduced the risk of under-age drinking,<br />

it did not do so to an acceptable level. It would be<br />

far too easy for a patron to sell or give a token to an<br />

under-age person in an area that was not frequented by<br />

staff. Such behaviour might not amount to “secondary<br />

supply” under the Liquor Licensing Act and might<br />

arguably be lawful, at least until the minor actually used<br />

the token. We concluded that the risk was too high.<br />

Secondly, unless the supply of tokens was restricted<br />

in numbers to (say) one or two at a time, how would<br />

the venue monitor responsible service? If a patron<br />

purchased several tokens and used them all at the<br />

same time to have perhaps 5 or 6 cans in front of them,<br />

the venue could be said to be supplying excessive<br />

quantities that did not represent the observance of<br />

proper service rules.<br />

Thirdly, the obligation when selling liquor for<br />

consumption on the premises is to deliver the liquor<br />

in an open container. That isn’t possible in a vending<br />

machine, and if a patron (probably with no knowledge<br />

of the rules) left the premises with a sealed can<br />

that had been purchased for consumption on, the<br />

venue would be guilty of an offence under the Act.<br />

An appropriate sign above or near the machine<br />

would reduce the risk of that occurring but it could<br />

not eliminate the risk, especially if the area was not<br />

frequented by staff.<br />

So, while it seemed like a good idea, we concluded that<br />

it created too many problems, and advised against it.<br />

Kudos to the licensee for thinking outside the box and<br />

for asking us first!<br />

30 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents


We design, build and host beautiful<br />

hotel websites that link with your<br />

third-party software.<br />

boylen.com.au<br />

08 8233 9433<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 31


L I F E M E M B E R<br />

Vale<br />

Malcolm Hill,<br />

Champion<br />

Of Country<br />

Pubs<br />

AHA|<strong>SA</strong> Life Member Malcolm Hill<br />

has been remembered as a giant of<br />

regional South Australia, following<br />

his passing in May this year.<br />

Other Life Members and senior<br />

AHA|<strong>SA</strong> figures joined in a<br />

celebration of his life at Berri<br />

Memorial Oval.<br />

Former AHA|<strong>SA</strong> CEO, Ian Horne, who<br />

served with Malcolm, recalled how<br />

he was elected as State Councillor<br />

for the Riverland.<br />

“The membership included a<br />

uniquely South Australian creation,<br />

the community-owned hotel.<br />

Four such enterprises fell within<br />

Malcolm’s area of responsibility as<br />

an AHA|<strong>SA</strong> Councillor, including of<br />

course the Berri <strong>Hotel</strong> which<br />

he managed.<br />

“Malcolm effectively became<br />

the Community Owned <strong>Hotel</strong><br />

representation on State Council.<br />

“He ensured that on all issues<br />

affecting the hotels industry in<br />

South Australia, amounting to in<br />

excess of 600, the dozen or so<br />

community-owned and operated<br />

facilities stretching from Ceduna to<br />

the Riverland, were considered, had<br />

a voice and were listened to.”<br />

Ian recalled: “Malcolm became<br />

on many occasions a voice of<br />

balance, of common sense and<br />

of community.<br />

“His long advocacy for and<br />

representation of Community<br />

hotels in <strong>SA</strong> was rewarded with life<br />

membership of AHA|<strong>SA</strong>.”<br />

SPORTING ICON<br />

The Sturt Football Club also paid<br />

tribute to their former champion:<br />

“Malcolm began his illustrious<br />

football career in the VFL with<br />

Hawthorn, contributing to their first<br />

premiership in 1961.<br />

“After his time with Hawthorn,<br />

he joined Sturt and played<br />

intermittently during the 1960s,<br />

participating in a total of 40 games<br />

and securing three premierships in<br />

1966, 1968, and 1969.<br />

“Beyond his time with Sturt,<br />

Malcolm was deeply involved<br />

with the Berri Football Club and<br />

managed the Berri <strong>Hotel</strong> for many<br />

years, leaving a lasting impact on<br />

the community.”<br />

In a fitting tribute, it was announced<br />

at the funeral that the Berri <strong>Hotel</strong><br />

has renamed its sports bar The<br />

Malcolm Hill Sports Bar.<br />

EULOGY<br />

Former AHA|<strong>SA</strong> President,<br />

Peter Hurley, gave the eulogy at<br />

the service.<br />

“I had known of Malcolm Hill for<br />

many years before I met him,”<br />

he said.<br />

“My earliest recollection of him<br />

was his part in ruining the last<br />

Saturday in September for a<br />

teenage Footscray supporter in<br />

1961 – which was the Hawks’<br />

first premiership.<br />

32 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents


L I F E M E M B E R<br />

“Beyond his time with Sturt, Malcolm<br />

was deeply involved with the Berri<br />

Football Club and managed the Berri<br />

<strong>Hotel</strong> for many years, leaving a lasting<br />

impact on the community.”<br />

“After shifting to Adelaide he came<br />

across my radar as the publican<br />

parachuted into a Double Blue<br />

strip to accrue more flags. It<br />

seemed like flags just followed<br />

this bloke wherever he went.<br />

“After buying my first pub in<br />

Wudinna I became increasingly<br />

aware, even envious of the country<br />

pub in Berri that was effectively<br />

the Vegas of the Riverland,<br />

attracting huge crowds with Ernie<br />

Sigley, Johnny O’Keefe and other<br />

big names.<br />

CONVICTION AND PASSION<br />

“Having joined the Council of the<br />

AHA|<strong>SA</strong> to represent the Whyalla<br />

zone in 1978, I first met this bloke<br />

that seemed to be a magnet<br />

to success.<br />

“His profile at the AHA|<strong>SA</strong> table<br />

was as large as his presence on<br />

the MCG or Adelaide Oval.<br />

“People listened to whatever<br />

he said and despite my<br />

obvious rookie status we soon<br />

became friends.<br />

“Malcolm represented the interests<br />

of the hotel industry in the Riverland,<br />

and regional <strong>SA</strong> generally, with<br />

conviction and passion.<br />

“He didn’t constrain his commentary<br />

to the hotel industry alone.<br />

“We used to hear of all the<br />

challenges of life outside the<br />

comfort of city living.<br />

“Fire, flood, drought, freight costs,<br />

fruit prices, grape prices, staff<br />

recruitment, etc.<br />

“As in life generally, over the 17 years<br />

of his tenure on AHA|<strong>SA</strong> Council<br />

and Executive there were many<br />

changes affecting the hotel industry.<br />

These included the introduction of<br />

breath testing, which morphed<br />

into RBT.<br />

Then there was the introduction of<br />

CPI indexation of excise, imposition<br />

of sales tax and later wine<br />

equalisation tax, introduction of Pub<br />

TAB and Sky Channel, new glass<br />

sizes, a Licensing Act Review, and<br />

the general explosion in red tape<br />

and regulation on business.<br />

“He had a view on them all.<br />

“It would not be unfair in saying<br />

Malcolm did not embrace all levels<br />

of change.<br />

“He had an eye for the unintended<br />

consequences.<br />

“And he made sure we all heard his<br />

view. I loved it.<br />

LIFE MEMBERSHIP<br />

“His incredible service to the<br />

hotel industry through his time on<br />

Council was ultimately recognised<br />

by awarding him the highest<br />

honour the AHA|<strong>SA</strong> can bestow,<br />

that being Life Membership.<br />

“The only two living life members<br />

at the time were Peter Whallin and<br />

Fred Basheer.<br />

“Fred’s son David, the current <strong>SA</strong><br />

President, has travelled up today<br />

to honour Malcolm’s contribution<br />

and status in the industry as well.<br />

“The hotel and tourism industry,<br />

regional South Australia, indeed<br />

the whole state needs more<br />

people with the mind and<br />

enthusiasm of Malcolm Hill.<br />

“You are never dead Malcolm while<br />

you live on in the hearts and minds<br />

of all of us who knew you or knew<br />

of you.”<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 33


A H A | S A C O R P O R A T E P A R T N E R S<br />

P U B L I C A N P R O F I L E<br />

ACCOUNTANCY SERVICES<br />

Bentleys <strong>SA</strong> 8372 7900<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

ARCHITECTS & INTERIOR<br />

DESIGNERS<br />

Studio Nine Architects 8132 3999<br />

ART & FRAMING<br />

Art Images Gallery 8363 0806<br />

ATMS<br />

Banktech 0408 462 321<br />

Cashzone 1300 305 600<br />

Next Payments 1300 659 918<br />

AUDIO VISUAL<br />

Big Screen Video 1300 244 727<br />

Novatech Creative Event Technology<br />

8352 0300<br />

BACKGROUND MUSIC<br />

Foxtel Music 1300 148 729<br />

Moov Music 1300 139 913<br />

Zoo Business Media 07 5587 7222<br />

BANKING & FINANCE<br />

Bank <strong>SA</strong> 0403 603 018<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

BEVERAGE GASES<br />

BOC Limited 0424 647 568<br />

Supagas 8252 7472<br />

BEVERAGES<br />

Accolade Wines 8392 2238<br />

Australian Liquor Marketers 8405 7744<br />

Billsons 03 57281304<br />

Campari Group 02 9478 2727<br />

Carlton & United Breweries 13 BEER (13 2337)<br />

Coca-Cola Europacific Partners 8416 9547<br />

Coopers Brewery 8440 1800<br />

CUB Premium Beverages 8416 7819<br />

Diageo Australia 0401 120 872<br />

Empire Liquor 8371 0088<br />

Lion 8354 8888<br />

Liquor Marketing Group 8416 7575<br />

Oatley Fine Wine Merchants 1800 628 539<br />

Options Craft Liquor Merchants 8346 9111<br />

Pernod Ricard Australia 8208 2400<br />

Samuel Smith & Son 8112 4200<br />

Southtrade International 0410 449 720<br />

Treasury Wine Estates 8301 5400<br />

BOOKKEEPING<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

CASH HANDLING / TERMINALS<br />

Banktech 0408 462 321<br />

BK Electronics 0431 509 409<br />

Cardtronics 03 9574 4878<br />

Coms Systems 0408 462 321<br />

Consillion 1800 500 994<br />

GBay/Aruze Gaming 0424 700 888<br />

Next Payments 1300 659 918<br />

CLEANING & HYGIENE SUPPLIES<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

CLEANING COMPANIES<br />

A Cleaner World 0426 887 364<br />

COMPUTER & IT SERVICES<br />

Boylen 8233 9433<br />

DEFIBRILLATORS<br />

AED Authority 03 8710 8666<br />

Alsco 8346 1391<br />

St John 1300 78 5646<br />

ENERGY & SOLAR SOLUTIONS<br />

Class A Energy Solutions 8391 4853<br />

Power Maintenance Group 1300 700 500<br />

Trans Tasman Energy 1300 118 834<br />

EQUIPMENT/SUPPLIES/HARDWARE<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

Mr Wet Wall 1800 938 925<br />

FACIAL RECOGNITION TECHNOLOGY<br />

COMS Systems 1800 324 918<br />

Vix Vision 0400 310 326<br />

FINANCIAL PLANNING<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Winnall & Co. 8379 3159<br />

FIRST AID<br />

Alsco 8346 1391<br />

St John 1300 360 455<br />

FOOD <strong>SA</strong>FETY<br />

Think ST Solutions 0422 285 720<br />

FOOD SERVICES<br />

Bidfood 0427 099 558<br />

Cookers 1300 88 22 99<br />

Galipo Foods 8168 2000<br />

PFD Foodservice 8114 2300<br />

Thomas Foods 8162 8400<br />

FURNISHINGS<br />

Concept Collections 1300 269 800<br />

GAMBLING SERVICES<br />

GFR Pro 0408 186 540<br />

<strong>SA</strong> Lotteries 132 315<br />

UBET 8354 7300<br />

GAMING ANALYSIS<br />

Independant Gaming Analysis 8376 6966<br />

Winnall & Co 8379 3159<br />

GAMING FLOAT RECONCILIATION<br />

GBay/Aruze Gaming 0424 700 888<br />

GFR Pro 0408 186 540<br />

GAMING LOYALTY<br />

Bluize 1300 557 587<br />

GAMING MACHINE SERVICES<br />

Ainsworth Game Technology 0409 171 616<br />

Aristocrat Technologies Australia 8273 9900<br />

Coms Systems 0409 283 066<br />

GBay/Aruze Gaming 0424 700 888<br />

IGT 8231 8430<br />

Independant Gaming Analysis 8376 6966<br />

Konami Australia Pty Ltd 0409 047 899<br />

MAX 8275 9700<br />

Light & Wonder 0400 002 229<br />

Statewide Gaming 0448 076 144<br />

HEALTH INSURANCE<br />

Bupa 1300 662 074 (#2146982)<br />

HOTEL BROKERS AND<br />

PROPERTY VALUATIONS<br />

JLL 8233 8890<br />

Knight Frank Valuations & Advisory<br />

8233 5222<br />

Langfords <strong>Hotel</strong> Brokers 0410 605 224<br />

McGees Property <strong>Hotel</strong> Brokers 8414 7800<br />

HOTEL MANAGEMENT<br />

H&L Australia Pty Ltd 1800 778 340<br />

HOTEL MARKETING<br />

Digital Marketing AOK 1300 658 543<br />

INDUSTRY BENCHMARKING DATA<br />

STR 7070 0103<br />

INFORMATION SYSTEMS/SITE PREP<br />

Max Systems 8275 9700<br />

INSURANCE<br />

Aon Risk Solutions 8301 1111<br />

KITCHEN & BAR EQUIPMENT<br />

Bunnings Group 0435 630 660<br />

Bunzl 08 8245 6222<br />

Cookers 1300 88 22 99<br />

Stoddart Food Service Equipment<br />

0468 923 320<br />

LOTTERIES<br />

<strong>SA</strong> Lotteries 13 18 68<br />

LEGAL SERVICES<br />

Eckermann Lawyers 8235 3990<br />

Piper Alderman Lawyers 8205 3318<br />

Ryan & Co Solicitors 0421 595 815<br />

Wallmans Lawyers 8235 3018<br />

LINEN & UNIFORM SERVICES<br />

Alsco 8346 1391<br />

MEDIA<br />

FIVEaa 8419 1395<br />

Foxtel 1300 138 898<br />

Solstice Media 8224 1600<br />

MIGRATION<br />

Migration Solutions 8210 9800<br />

ONHOLD/MES<strong>SA</strong>GING<br />

1800 ON HOLD 8125 9370<br />

PAYROLL & HR RESOURCES<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

Tanda 1300 859 117<br />

Winnall & Co. 8379 3159<br />

POS SYSTEMS<br />

Bepoz 1300 023 769<br />

Bluize 1300 557 587<br />

H&L Australia Pty Ltd 1800 778 340<br />

RETAIL LIQUOR MARKETING<br />

Australian Liquor Marketers 8405 7744<br />

Liquor Marketing Group 8416 7575<br />

SIGNAGE & PROMOTIONAL ITEMS<br />

The Banner Crew 8240 0242<br />

SPORTS & ENTERTAINMENT MEDIA<br />

Foxtel 1300 790 182<br />

STAFF TRAINING & RECRUITMENT<br />

Adelaide Institute of Hospitality 8338 1492<br />

Alliance College 1300 665 065<br />

The Kingsmen 0410 416 655<br />

Maxima 8340 7766<br />

Perks Accountants & Wealth Advisers<br />

08 8273 9300<br />

St John 1300 360 455<br />

SUPERANNUATION<br />

HostPlus 0418 327 607<br />

WEBSITES<br />

Boylen 8233 9433<br />

34 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents


GAMING CARE<br />

GAMING CARE works with all South Australian <strong>Hotel</strong>s with gaming<br />

machines to reduce the harm caused by problem gambling.<br />

Providing the hotel industry with the capacity to respond to community concerns related<br />

to the harm associated with gambling by contributing to early intervention and support<br />

for problem gamblers and their families.<br />

Minimising the harm caused by problem gambling behaviour by fostering a compliant<br />

and proactive industry that works with regulators, gambling help services and gaming<br />

patrons to minimise harm caused by gambling.<br />

Assisting licensees and hotel staff with their compliance obligations, and supporting<br />

venue staff through education and training regarding the recognition of problem<br />

gambling indicators and assisting in accurately documenting patron behaviour.<br />

Providing licensees and hotel staff with the confidence and skills required to engage<br />

directly with patrons who are showing indicators of potential problem gambling, enabling<br />

them to intervene early and refer the patron to a gambling help service, or other support<br />

options if required.<br />

Contact your local Gaming Care Officer, or our Office, for<br />

information on how Gaming Care can assist your venue.<br />

For any assistance or support<br />

please contact your local<br />

Gaming Care Officer, or our office<br />

for information on how Gaming<br />

Care can assist your venue.<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 35


CORPORATE PARTNERS 2023/24<br />

GAMING CARE<br />

D I A M O N D<br />

P L A T I N U M<br />

G O L D<br />

S I L V E R<br />

131 733<br />

AED Authority<br />

Ainsworth Game Technology Campari Group<br />

Australian Liquor Marketers<br />

pfdfoods.com.au<br />

For full product range<br />

Boylen<br />

and details<br />

PFD063 <strong>Hotel</strong> <strong>SA</strong> Advert (1/4 Page).indd 1<br />

of your nearest branch<br />

18/05/09 11:47 AM<br />

Digital Marketing AOK<br />

Bank<strong>SA</strong><br />

Empire Liquor<br />

Big Screen Video<br />

Foxtel<br />

Bluize<br />

GFR Pro<br />

IGT<br />

Konami Australia Pty Ltd<br />

Light & Wonder<br />

Liquor Marketing Group<br />

Novatech Creative Event<br />

Technology<br />

Oatley Fine Wine Merchants<br />

Options Craft Liquor Merchants<br />

Samuel Smith & Son<br />

Stoddart Food Equipment<br />

Tanda<br />

B R O N Z E<br />

1800 ON HOLD<br />

Cashzone<br />

Adelaide Institute of Hospitality Class A Energy Solutions<br />

Alliance College<br />

COMS Systems<br />

Alsco<br />

Concept Collections<br />

Banktech<br />

Consillion<br />

Bentleys Accountants<br />

Billsons<br />

Cookers<br />

BK Electronics<br />

Eckermann Lawyers<br />

BOC Limited<br />

GBay/Aruze Gaming<br />

Bunnings Group<br />

Independant Gaming Analysis<br />

T Bunzl 08 8100 2499 F 08 8232 JLL 4979<br />

E INFO@GAMINGCARE.ORG.AU<br />

H O T E L I N D U S T R Y S U P P O R T E R<br />

4TH FLOOR AHA|<strong>SA</strong> HOUSE<br />

60 HINDMARSH SQUARE, ADELAIDE <strong>SA</strong> 5000<br />

Knight Frank Valuations &<br />

Advisory <strong>SA</strong><br />

Langfords <strong>Hotel</strong> Brokers<br />

McGees Property <strong>Hotel</strong> Brokers<br />

Next Payments<br />

Perks Accountants & Wealth<br />

Advisers<br />

Piper Alderman Lawyers<br />

Power Maintenance Group<br />

Ryan & Co. Solicitors<br />

Solstice Media<br />

Statewide Gaming<br />

A Cleaner World (ACW)<br />

Art Images Gallery<br />

Bupa<br />

Maxima<br />

St John<br />

Studio Nine Architects<br />

Supagas<br />

The Banner Crew<br />

The Kingsmen<br />

Trans Tasman Energy Group<br />

Vix Vision<br />

Wallmans Lawyers<br />

Winnall & Co<br />

Migration Solutions<br />

Southtrade International<br />

Think ST Solutions<br />

36 | <strong>Hotel</strong> <strong>SA</strong> | W W W . A H A S A . A S N . A U Back to Contents


L I C E N S E E T R A N S F E R S<br />

MAY <strong>2024</strong><br />

HOTEL LOCATION EFFECTIVE DATE NEW LICENSEE<br />

Coburn <strong>Hotel</strong> Cockburn 07.05.24 Jodie Penelope Dare<br />

Railway <strong>Hotel</strong> Port Adelaide Port Adelaide 07.05.24 Copper Pots Pty Ltd<br />

Lakeview Motel and Apartments Robe 15.05.24<br />

Foreshore Motor Inn<br />

(to be known as Beach <strong>Hotel</strong>)<br />

Hammer n Tongs Strathalbyn<br />

(to be known as The Vault<br />

Strathalbyn)<br />

Benjamin on Franklin (to be<br />

known as Unionbridge on<br />

Franklin)<br />

GW Regional Enterprises Pty Ltd and Noblet Robe <strong>Hotel</strong><br />

Pty Ltd<br />

Whyalla 15.05.24 Onesteel Manufacturing Pty Ltd<br />

Strathalbyn 15.05.24 Coffee Vault Enterprises Pty Ltd<br />

Adelaide 23.05.24 Critical Path Pty Ltd<br />

Blanchetown <strong>Hotel</strong> Blanchetown 23.05.24 Iddledoo Pty Ltd<br />

Land of Promise <strong>Hotel</strong> Hindmarsh 24.05.24 Skremscin Property No14 Pty Ltd<br />

Chinatown Tavern (to be known<br />

as Eight Dragons)<br />

Adelaide 27.05.24 WYNUP Pty Ltd<br />

OFFICE HOLDERS<br />

CONTACT<br />

OFFICE<br />

Level 4, 60 Hindmarsh<br />

Square, Adelaide <strong>SA</strong> 5000<br />

POSTAL<br />

PO Box 3092,<br />

Rundle Mall <strong>SA</strong> 5000<br />

P (08) 8232 4525<br />

P 1800 814 525 Toll Free<br />

F (08) 8232 4979<br />

E information@ahasa.asn.au<br />

W www.ahasa.asn.au<br />

DAVID BASHEER<br />

President<br />

MATTHEW BINNS<br />

Vice President<br />

LUKE DONALDSON<br />

Deputy Vice President<br />

Views expressed in <strong>Hotel</strong> <strong>SA</strong> are not necessarily those of the AHA|<strong>SA</strong> or the publisher and neither can accept,<br />

and therefore disclaims any liability, to any party for loss or damage caused by errors or omissions resulting from<br />

negligence, accident or any other cause. We do not endorse any advertising materials, services offered within<br />

advertisements or products, special offers or goods promoted therein.<br />

PUBLISHER<br />

EXECUTIVE COUNCIL<br />

COUNCIL<br />

ANDREW BULLOCK<br />

DANIEL CASSIN<br />

SIMONE DOUGLAS<br />

JASON FAHEY<br />

TRENT FAHEY<br />

COREY FARMER<br />

<strong>SA</strong>M McINNES<br />

Secretary Treasurer<br />

MATTHEW BRIEN<br />

Executive Council<br />

MATT ROGERS<br />

Executive Council<br />

ELISE FASSINA<br />

JAMES FRANZON<br />

TONY FRANZON<br />

JOHN GIANNITTO<br />

TOM HANNAH<br />

PETER JOHNSON<br />

ANNA HURLEY<br />

Executive Council<br />

ANDREW KEMP<br />

Executive Council<br />

GUY MATTHEWS<br />

KAREN MILESI<br />

ANDREW PLUSH<br />

ROB RANKINE<br />

MARGY RAYMOND<br />

DARREN STEELE<br />

ADMINISTRATION<br />

ANNA MOELLER<br />

CEO<br />

OWEN WEBB<br />

Deputy CEO<br />

ALI<strong>SA</strong> WENZEL<br />

Financial Officer<br />

KATHERINE TAYLOR<br />

Accommodation Australia (<strong>SA</strong>)<br />

& Communications<br />

NATARSHA STEVENSON<br />

Manager - Policy & Industry<br />

Affairs<br />

<strong>SA</strong>RAH LEGOE<br />

Senior Advisor - Workplace<br />

Relations, Liquor Licensing &<br />

Gaming<br />

GARY COPPOLA<br />

Legal and Advocacy<br />

DIDIER VOLLERIN<br />

Liquor Licensing &<br />

Gaming Advisor<br />

SCOTT VAUGHAN<br />

Membership & Business<br />

Services<br />

+<br />

LUCY RANDALL<br />

Events & Partnerships<br />

LIZ TURLEY<br />

Training Coordinator<br />

JOSH BEVAN<br />

Digital Content Manager<br />

BELINDA RICHARD<br />

Executive Assistant<br />

+<br />

3/288 Glen Osmond Road, Fullarton <strong>SA</strong> 5063<br />

P (08) 8233 9433 W www.boylen.com.au<br />

TIM BOYLEN Managing Director<br />

tboylen@boylen.com.au<br />

JAMIE RICHARDSON Advertising<br />

sales@boylen.com.au<br />

PATRYCJA WHIPP<br />

Studio Manager/Graphic Designer<br />

We design, build and host beautiful<br />

hotel websites that link with your<br />

third-party software.<br />

boylen.com.au<br />

08 8233 9433<br />

Back to Contents W W W . A H A S A . A S N . A U | <strong>Hotel</strong> <strong>SA</strong> | 37

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