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THE SUBPOSTMASTER - JUNE ISSUE

June's issue of the The SubPostmaster magazine

June's issue of the The SubPostmaster magazine

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NFSP mails support<br />

GETTING MAILS SEGREGATION RIGHT:<br />

LETTER/LARGE LETTER MAIL BAG<br />

The errors that are stopping<br />

you from getting full payment<br />

for mails segregation are:<br />

Franked/Meter mail being found<br />

1 in the Letter/Large Letter mail bag<br />

Letter/Large Letter mail bags not<br />

2 being labelled or incorrectly<br />

labelled<br />

Great news! We're thrilled to share that you've achieved<br />

two out of the three mail bag targets, earning you an<br />

additional £2.7 million for mails segregation.<br />

You were just 0.4% away from hitting the 95% target for<br />

the Letter/Large Letter mail bag.<br />

In addition to supporting<br />

members with Pick Up & Drop Off<br />

(PUDO), our goal this year is to help<br />

you achieve all three mail bag<br />

compliance targets, ensuring that<br />

you receive the full payment for<br />

mail segregation and the £1m<br />

bonus.<br />

After looking at last year's data,<br />

we noticed that most of the errors<br />

when sorting Letter/Large Letter<br />

mail happened in the smaller<br />

offices.<br />

There are a few reasons for this,<br />

for example: not enough space, the<br />

volume of mail you handle, and not<br />

being familiar with the types of<br />

mail transactions being handled.<br />

Priority mail incorrectly placed in<br />

3 the Letter/Large Letter mail bag<br />

The good news is that we can easily spot and prevent these errors.<br />

Don’t forget to check out the Letter/Large Letter guide by scanning<br />

the QR code provided, below. It's really helpful for understanding the<br />

right way to handle Franked/Meter, Letter/Large Letters and how to<br />

label mail bags correctly. Remember, Priority mail should never go<br />

into a Letter/Large Letter mail bag; it should be kept separate and<br />

handed to the collection office in a mail bag and<br />

secured around the neck with a blue tie.<br />

Could you also chat with your team to make<br />

sure everyone is on board with these<br />

guidelines? Taking a little extra time to review<br />

and follow the correct guidance will give you<br />

the best chance at hitting all three mail bag<br />

targets next year. Thanks for your help!<br />

24 The SubPostmaster June 2024

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