Digital Apprenticeships
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DIGITAL<br />
APPRENTICESHIPS
Our approach is to work in partnership<br />
with you and your team to design training<br />
solutions that will help develop your<br />
people strategy for today and for the<br />
future. All training will be co-designed<br />
with you so that it best matches your<br />
business needs.<br />
We have a strong track record of<br />
supporting organisations to boost<br />
their teams and talent. We are very<br />
proud to have worked with:<br />
● Sage<br />
● Home Group<br />
● NEXUS<br />
● Northern Powergrid<br />
● Accenture<br />
● Deloitte<br />
● Atom Bank<br />
● BCS<br />
We have a great team who<br />
understand different training<br />
frameworks and funding options. So<br />
we can help you to make sense of<br />
it all and to get the most out of your<br />
training budget.<br />
2
Why<br />
choose an<br />
apprenticeship?<br />
No longer just for traditional trades,<br />
apprenticeships are available across<br />
the digital and creative sector.<br />
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●<br />
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●<br />
Great way to add fresh<br />
talent, enthusiasm and<br />
latest skills to a team.<br />
Not just for new recruits,<br />
existing employees can<br />
complete an apprenticeship<br />
as in-house training or<br />
professional development.<br />
Allows you to tailor team<br />
development to your specific<br />
needs and culture.<br />
Can help address skills shortages<br />
and support succession planning.<br />
3
OUR<br />
TRAINING<br />
Marketing<br />
Level 3 Content Creator<br />
● Video Editing<br />
● Advance skills in Adobe<br />
Photoshop and Illustrator<br />
● Front End Web Design<br />
● Data Capture<br />
● Social Channels and Users<br />
● Targeted Marketing<br />
4<br />
Who is this for?<br />
Content assistant, Content<br />
creator, Content producer, Junior<br />
content producer, Multimedia<br />
executive, Social media assistant,<br />
Social media co-ordinator, Social<br />
media executive<br />
Level 3 Multi-channel Marketer<br />
● Plan and coordinate<br />
marketing activity<br />
● Generation of innovative and<br />
creative approaches across video,<br />
images, and other formats, both<br />
online and offline, to support<br />
campaign development<br />
● Use software to design and<br />
create marketing assets<br />
● Use a website content<br />
management system to<br />
publish text, images, and<br />
video/animated content<br />
● Use technology and software<br />
packages to support<br />
day to day activities<br />
● Current and emerging<br />
technologies, software and<br />
systems which impact on<br />
marketing<br />
Who is this for?<br />
<strong>Digital</strong> communications assistant,<br />
<strong>Digital</strong> marketing assistant,<br />
Marketing administrator,<br />
Marketing assistant, Marketing<br />
communications assistant,<br />
Marketing junior, Social media<br />
assistant.
Level 4 Marketing Executive<br />
●<br />
●<br />
●<br />
●<br />
●<br />
●<br />
●<br />
Marketing concepts and theories<br />
Business understanding and<br />
commercial awareness<br />
Plan and deliver marketing<br />
campaigns<br />
Maintain key marketing channels<br />
Product development<br />
Project and time management<br />
Budget management<br />
Who is this for?<br />
<strong>Digital</strong> communications assistant,<br />
<strong>Digital</strong> marketing assistant,<br />
Marketing administrator,<br />
Marketing assistant, Marketing<br />
communications assistant,<br />
Marketing junior, Social media<br />
assistant.<br />
5
Data & Analysis<br />
Level 4 Data Analyst<br />
● Data Lifecycle<br />
● Data Quality<br />
● Data Integration<br />
● Visual Data Analysis: PowerBI<br />
● Programming: R & Python<br />
● SQL Databases<br />
Who is this for?<br />
Data analyst, Departmental<br />
data analyst, Energy data<br />
analyst, Green leaf junior analyst,<br />
Marketing data analyst, Problem<br />
analyst.<br />
Level 4 Business Analyst<br />
● Apply techniques to identify<br />
problems and opportunities<br />
within a business<br />
● Model business processes<br />
● Business change and system<br />
development life cycles<br />
● Quality assurance techniques<br />
● Business models<br />
● Requirements management<br />
and change control<br />
Who is this for?<br />
Junior business analyst, Business<br />
analysis assistant, Trainee<br />
business analyst, Entry-level<br />
business analyst, Business<br />
analysis intern.<br />
6
7
Software & Support<br />
Level 3 Information Communications<br />
technician<br />
● Interpret and prioritise internal or<br />
external customer requirements in<br />
line with the organisation’s policy.<br />
● Install or undertake essential<br />
software upgrades, either<br />
physically or remotely<br />
● Establish and diagnose the extent<br />
of the IT support tasks in line<br />
with the organisation’s policies<br />
and Service Level Agreements.<br />
● Provide remote support to<br />
resolve customer requirements.<br />
● Maintain a safe working<br />
environment for own<br />
personal safety and others<br />
in line with Health & Safety<br />
appropriate to the task.<br />
Who is this for?<br />
First and second line help desk<br />
support & Telecoms Technician,<br />
Cloud & Communications<br />
Technician, Cyber or Security<br />
support, Data Centre Support<br />
Technician, IT Field Technician,<br />
Support Analyst & Support<br />
Officer, Maintenance Support<br />
and field Operative/Technician,<br />
Office & Telecommunications<br />
Technician.<br />
8
Level 3 <strong>Digital</strong> Support Technician<br />
(3 Routes)<br />
● Providing technical support<br />
● Time management<br />
● <strong>Digital</strong> support workflow<br />
● Apply relevant policies<br />
and legislation<br />
● Follow escalation procedures<br />
● Data analysis<br />
● Data security<br />
● Continuous improvement<br />
● Issue resolution<br />
● Stakeholder collaboration<br />
● Continuous professional<br />
development (CPD)<br />
● Clear audit trail and progression<br />
of issues<br />
Who is this for?<br />
Applications and on-line service<br />
executive, Data administrator,<br />
Database administrator, <strong>Digital</strong><br />
applications specialist, <strong>Digital</strong><br />
champion, <strong>Digital</strong> coach, <strong>Digital</strong><br />
service advisor, <strong>Digital</strong> service<br />
agent, <strong>Digital</strong> service support,<br />
<strong>Digital</strong> support professional,<br />
<strong>Digital</strong> systems operator, <strong>Digital</strong><br />
transformation associate, ICT<br />
support analyst, IT operations<br />
technician, Operations technical<br />
specialist, Service centre<br />
operator, Technical support<br />
professional.<br />
<strong>Digital</strong> Applications Technician route:<br />
● Take appropriate action<br />
when application problems<br />
are identified<br />
● Application user support<br />
● Application training provision<br />
● Information sourcing to support,<br />
advise and guide<br />
<strong>Digital</strong> Service Technician route:<br />
● Root cause analysis<br />
● Respond appropriately when<br />
technical problems identified<br />
● Configure digital devices/systems<br />
● Communicate technical<br />
concepts/solutions<br />
9
Level 3 Software Development<br />
Technician<br />
● User requirements to<br />
technical requirements<br />
● Progress reporting<br />
● Impediments and issue escalation<br />
● Team and stakeholder<br />
communication<br />
● Security principles<br />
● Coding standards<br />
● Project documentation<br />
● Automated and manual<br />
testing techniques<br />
● Delivery and deployment<br />
● Debugging<br />
● Continuous professional<br />
development (CPD)<br />
Who is this for?<br />
Assistant programmer and<br />
automated test developer, Junior<br />
application developer, Junior<br />
application support analyst,<br />
Junior developer, Junior games<br />
developer, Junior mobile app<br />
developer, Junior programmer,<br />
Junior software developer,<br />
Junior web developer, Software<br />
development technician.<br />
Level 4 Software Developer<br />
● User requirements to<br />
technical requirements<br />
● Effort estimation effort<br />
● Planning<br />
● Progress reporting<br />
● Issue identification and reporting<br />
● Solution design<br />
● Coding practices and standards<br />
● Team and stakeholder<br />
communication<br />
● Secure design and coding<br />
● Software Development Lifecycle<br />
● Project documentation<br />
● Risk management<br />
● Source control<br />
● Automated and manual<br />
testing techniques<br />
● Delivery and deployment<br />
● Service Level Agreements (SLAs)<br />
● Debugging<br />
● Continuous professional<br />
development (CPD)<br />
Who is this for?<br />
Application developer, Mobile<br />
application developer, Software<br />
developer, Web developer.<br />
10
Level 4 Software Tester<br />
● Identify test types, scenarios, and<br />
ideas/conditions to conduct on<br />
an exploratory basis, including<br />
suitable test techniques<br />
that could be employed<br />
● Execute exploratory testing<br />
across more than one<br />
update of the application<br />
● Maintain a log of defects<br />
● Identify required interactions<br />
with other roles in the team<br />
● Represent testing aspects<br />
in a retrospective/review<br />
● Differentiate the typical approach<br />
to testing, including its interaction<br />
with other development<br />
activities and people, dependent<br />
on whether the scenario is<br />
conducted as part of an Agile/<br />
Iterative or Traditional/Sequential<br />
development lifecycle.<br />
Who is this for?<br />
User Acceptance Testing (UAT),<br />
Unit testing, Black box testing,<br />
System testing, Load testing,<br />
Scalability testing, Integration<br />
testing, Acceptance testing,<br />
Smoke testing.<br />
11
12
Level 4 Junior Visual Effects<br />
Option 1 – Junior VFX Artist (2D)<br />
● Production clean up and polish<br />
● Advanced video editing<br />
● Composition and colour theory<br />
● Compositing<br />
● Rotoscoping and keying<br />
● 2D VFX<br />
Option 2 – Assistant Technical Director<br />
VFX (ATD)<br />
● Knowledge of the VFX Pipeline<br />
● Problem solving and<br />
prototyping tools<br />
● Scripting proficiency; Python, C++<br />
● Simulation and VFX<br />
● Lighting and Cinematography<br />
● Video editing and compositing<br />
● Ability to model in 3D software<br />
such as 3DS Max, Maya, Blender<br />
Who is this for?<br />
Assistant technical director, Cg<br />
artist, Cg generalist, Junior 2D<br />
artist, Junior 3D artist, Junior<br />
compositor, Junior pipeline<br />
technical director, Layout artist,<br />
Lighting artist, Matchmove artist,<br />
Previz artist; Roto/prep artist,<br />
Technical runner, Texture artist.<br />
Option 3 - Junior VFX Artist (CG/3D)<br />
● Ability to model in 3D software<br />
such as 3DS Max, Maya, Blender<br />
● Hard Surface Modelling<br />
● Organic Modelling<br />
● Texture/Material Creation<br />
● Realtime in Engine<br />
Rendering within Unreal<br />
● In engine VFX for ambience<br />
● Lighting and Rendering<br />
● 3D Scene Compositing<br />
13
Level 4 Network Engineer<br />
● Upgrade, apply, and test<br />
components to system<br />
configurations, ensuring<br />
that the system meets the<br />
organisation’s requirements and<br />
minimizes downtime. This should<br />
include backup processes.<br />
● Monitor, identify, and<br />
implement required<br />
maintenance procedures.<br />
● Implement techniques to optimize<br />
systems performance in line<br />
with defined specifications.<br />
● Ensure compliance of network<br />
engineering outputs with change<br />
management processes.<br />
● Select the appropriate tools<br />
and comply with organisation<br />
policies and processes when<br />
upgrading systems.<br />
Who is this for?<br />
Desk based engineer, Dynamic<br />
network engineer, Field based<br />
engineer, Infrastructure engineer,<br />
Network administrator, Network<br />
architect, Network engineer,<br />
Systems engineer.<br />
14
15
LET'S<br />
TALK.<br />
We’d love to talk to you about our apprenticeship training.<br />
Andrew Dockerty<br />
Curriculum Leader, <strong>Digital</strong><br />
<strong>Apprenticeships</strong> & Esports<br />
0191 426 4335<br />
andrew.dockerty@gateshead.ac.uk<br />
@GATESHEADCOLLEGE<br />
@GATESHEADCOLL<br />
Natalie Zacharia<br />
<strong>Digital</strong> Creative, Business Engagement<br />
& Partnership Advisor<br />
07545419865<br />
Natalie.zacharia@gateshead.ac.uk<br />
/GATESHEAD-COLLEGE<br />
WWW.<br />
GATESHEAD.<br />
AC.UK