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Digital Apprenticeships

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DIGITAL<br />

APPRENTICESHIPS


Our approach is to work in partnership<br />

with you and your team to design training<br />

solutions that will help develop your<br />

people strategy for today and for the<br />

future. All training will be co-designed<br />

with you so that it best matches your<br />

business needs.<br />

We have a strong track record of<br />

supporting organisations to boost<br />

their teams and talent. We are very<br />

proud to have worked with:<br />

● Sage<br />

● Home Group<br />

● NEXUS<br />

● Northern Powergrid<br />

● Accenture<br />

● Deloitte<br />

● Atom Bank<br />

● BCS<br />

We have a great team who<br />

understand different training<br />

frameworks and funding options. So<br />

we can help you to make sense of<br />

it all and to get the most out of your<br />

training budget.<br />

2


Why<br />

choose an<br />

apprenticeship?<br />

No longer just for traditional trades,<br />

apprenticeships are available across<br />

the digital and creative sector.<br />

●<br />

●<br />

●<br />

●<br />

Great way to add fresh<br />

talent, enthusiasm and<br />

latest skills to a team.<br />

Not just for new recruits,<br />

existing employees can<br />

complete an apprenticeship<br />

as in-house training or<br />

professional development.<br />

Allows you to tailor team<br />

development to your specific<br />

needs and culture.<br />

Can help address skills shortages<br />

and support succession planning.<br />

3


OUR<br />

TRAINING<br />

Marketing<br />

Level 3 Content Creator<br />

● Video Editing<br />

● Advance skills in Adobe<br />

Photoshop and Illustrator<br />

● Front End Web Design<br />

● Data Capture<br />

● Social Channels and Users<br />

● Targeted Marketing<br />

4<br />

Who is this for?<br />

Content assistant, Content<br />

creator, Content producer, Junior<br />

content producer, Multimedia<br />

executive, Social media assistant,<br />

Social media co-ordinator, Social<br />

media executive<br />

Level 3 Multi-channel Marketer<br />

● Plan and coordinate<br />

marketing activity<br />

● Generation of innovative and<br />

creative approaches across video,<br />

images, and other formats, both<br />

online and offline, to support<br />

campaign development<br />

● Use software to design and<br />

create marketing assets<br />

● Use a website content<br />

management system to<br />

publish text, images, and<br />

video/animated content<br />

● Use technology and software<br />

packages to support<br />

day to day activities<br />

● Current and emerging<br />

technologies, software and<br />

systems which impact on<br />

marketing<br />

Who is this for?<br />

<strong>Digital</strong> communications assistant,<br />

<strong>Digital</strong> marketing assistant,<br />

Marketing administrator,<br />

Marketing assistant, Marketing<br />

communications assistant,<br />

Marketing junior, Social media<br />

assistant.


Level 4 Marketing Executive<br />

●<br />

●<br />

●<br />

●<br />

●<br />

●<br />

●<br />

Marketing concepts and theories<br />

Business understanding and<br />

commercial awareness<br />

Plan and deliver marketing<br />

campaigns<br />

Maintain key marketing channels<br />

Product development<br />

Project and time management<br />

Budget management<br />

Who is this for?<br />

<strong>Digital</strong> communications assistant,<br />

<strong>Digital</strong> marketing assistant,<br />

Marketing administrator,<br />

Marketing assistant, Marketing<br />

communications assistant,<br />

Marketing junior, Social media<br />

assistant.<br />

5


Data & Analysis<br />

Level 4 Data Analyst<br />

● Data Lifecycle<br />

● Data Quality<br />

● Data Integration<br />

● Visual Data Analysis: PowerBI<br />

● Programming: R & Python<br />

● SQL Databases<br />

Who is this for?<br />

Data analyst, Departmental<br />

data analyst, Energy data<br />

analyst, Green leaf junior analyst,<br />

Marketing data analyst, Problem<br />

analyst.<br />

Level 4 Business Analyst<br />

● Apply techniques to identify<br />

problems and opportunities<br />

within a business<br />

● Model business processes<br />

● Business change and system<br />

development life cycles<br />

● Quality assurance techniques<br />

● Business models<br />

● Requirements management<br />

and change control<br />

Who is this for?<br />

Junior business analyst, Business<br />

analysis assistant, Trainee<br />

business analyst, Entry-level<br />

business analyst, Business<br />

analysis intern.<br />

6


7


Software & Support<br />

Level 3 Information Communications<br />

technician<br />

● Interpret and prioritise internal or<br />

external customer requirements in<br />

line with the organisation’s policy.<br />

● Install or undertake essential<br />

software upgrades, either<br />

physically or remotely<br />

● Establish and diagnose the extent<br />

of the IT support tasks in line<br />

with the organisation’s policies<br />

and Service Level Agreements.<br />

● Provide remote support to<br />

resolve customer requirements.<br />

● Maintain a safe working<br />

environment for own<br />

personal safety and others<br />

in line with Health & Safety<br />

appropriate to the task.<br />

Who is this for?<br />

First and second line help desk<br />

support & Telecoms Technician,<br />

Cloud & Communications<br />

Technician, Cyber or Security<br />

support, Data Centre Support<br />

Technician, IT Field Technician,<br />

Support Analyst & Support<br />

Officer, Maintenance Support<br />

and field Operative/Technician,<br />

Office & Telecommunications<br />

Technician.<br />

8


Level 3 <strong>Digital</strong> Support Technician<br />

(3 Routes)<br />

● Providing technical support<br />

● Time management<br />

● <strong>Digital</strong> support workflow<br />

● Apply relevant policies<br />

and legislation<br />

● Follow escalation procedures<br />

● Data analysis<br />

● Data security<br />

● Continuous improvement<br />

● Issue resolution<br />

● Stakeholder collaboration<br />

● Continuous professional<br />

development (CPD)<br />

● Clear audit trail and progression<br />

of issues<br />

Who is this for?<br />

Applications and on-line service<br />

executive, Data administrator,<br />

Database administrator, <strong>Digital</strong><br />

applications specialist, <strong>Digital</strong><br />

champion, <strong>Digital</strong> coach, <strong>Digital</strong><br />

service advisor, <strong>Digital</strong> service<br />

agent, <strong>Digital</strong> service support,<br />

<strong>Digital</strong> support professional,<br />

<strong>Digital</strong> systems operator, <strong>Digital</strong><br />

transformation associate, ICT<br />

support analyst, IT operations<br />

technician, Operations technical<br />

specialist, Service centre<br />

operator, Technical support<br />

professional.<br />

<strong>Digital</strong> Applications Technician route:<br />

● Take appropriate action<br />

when application problems<br />

are identified<br />

● Application user support<br />

● Application training provision<br />

● Information sourcing to support,<br />

advise and guide<br />

<strong>Digital</strong> Service Technician route:<br />

● Root cause analysis<br />

● Respond appropriately when<br />

technical problems identified<br />

● Configure digital devices/systems<br />

● Communicate technical<br />

concepts/solutions<br />

9


Level 3 Software Development<br />

Technician<br />

● User requirements to<br />

technical requirements<br />

● Progress reporting<br />

● Impediments and issue escalation<br />

● Team and stakeholder<br />

communication<br />

● Security principles<br />

● Coding standards<br />

● Project documentation<br />

● Automated and manual<br />

testing techniques<br />

● Delivery and deployment<br />

● Debugging<br />

● Continuous professional<br />

development (CPD)<br />

Who is this for?<br />

Assistant programmer and<br />

automated test developer, Junior<br />

application developer, Junior<br />

application support analyst,<br />

Junior developer, Junior games<br />

developer, Junior mobile app<br />

developer, Junior programmer,<br />

Junior software developer,<br />

Junior web developer, Software<br />

development technician.<br />

Level 4 Software Developer<br />

● User requirements to<br />

technical requirements<br />

● Effort estimation effort<br />

● Planning<br />

● Progress reporting<br />

● Issue identification and reporting<br />

● Solution design<br />

● Coding practices and standards<br />

● Team and stakeholder<br />

communication<br />

● Secure design and coding<br />

● Software Development Lifecycle<br />

● Project documentation<br />

● Risk management<br />

● Source control<br />

● Automated and manual<br />

testing techniques<br />

● Delivery and deployment<br />

● Service Level Agreements (SLAs)<br />

● Debugging<br />

● Continuous professional<br />

development (CPD)<br />

Who is this for?<br />

Application developer, Mobile<br />

application developer, Software<br />

developer, Web developer.<br />

10


Level 4 Software Tester<br />

● Identify test types, scenarios, and<br />

ideas/conditions to conduct on<br />

an exploratory basis, including<br />

suitable test techniques<br />

that could be employed<br />

● Execute exploratory testing<br />

across more than one<br />

update of the application<br />

● Maintain a log of defects<br />

● Identify required interactions<br />

with other roles in the team<br />

● Represent testing aspects<br />

in a retrospective/review<br />

● Differentiate the typical approach<br />

to testing, including its interaction<br />

with other development<br />

activities and people, dependent<br />

on whether the scenario is<br />

conducted as part of an Agile/<br />

Iterative or Traditional/Sequential<br />

development lifecycle.<br />

Who is this for?<br />

User Acceptance Testing (UAT),<br />

Unit testing, Black box testing,<br />

System testing, Load testing,<br />

Scalability testing, Integration<br />

testing, Acceptance testing,<br />

Smoke testing.<br />

11


12


Level 4 Junior Visual Effects<br />

Option 1 – Junior VFX Artist (2D)<br />

● Production clean up and polish<br />

● Advanced video editing<br />

● Composition and colour theory<br />

● Compositing<br />

● Rotoscoping and keying<br />

● 2D VFX<br />

Option 2 – Assistant Technical Director<br />

VFX (ATD)<br />

● Knowledge of the VFX Pipeline<br />

● Problem solving and<br />

prototyping tools<br />

● Scripting proficiency; Python, C++<br />

● Simulation and VFX<br />

● Lighting and Cinematography<br />

● Video editing and compositing<br />

● Ability to model in 3D software<br />

such as 3DS Max, Maya, Blender<br />

Who is this for?<br />

Assistant technical director, Cg<br />

artist, Cg generalist, Junior 2D<br />

artist, Junior 3D artist, Junior<br />

compositor, Junior pipeline<br />

technical director, Layout artist,<br />

Lighting artist, Matchmove artist,<br />

Previz artist; Roto/prep artist,<br />

Technical runner, Texture artist.<br />

Option 3 - Junior VFX Artist (CG/3D)<br />

● Ability to model in 3D software<br />

such as 3DS Max, Maya, Blender<br />

● Hard Surface Modelling<br />

● Organic Modelling<br />

● Texture/Material Creation<br />

● Realtime in Engine<br />

Rendering within Unreal<br />

● In engine VFX for ambience<br />

● Lighting and Rendering<br />

● 3D Scene Compositing<br />

13


Level 4 Network Engineer<br />

● Upgrade, apply, and test<br />

components to system<br />

configurations, ensuring<br />

that the system meets the<br />

organisation’s requirements and<br />

minimizes downtime. This should<br />

include backup processes.<br />

● Monitor, identify, and<br />

implement required<br />

maintenance procedures.<br />

● Implement techniques to optimize<br />

systems performance in line<br />

with defined specifications.<br />

● Ensure compliance of network<br />

engineering outputs with change<br />

management processes.<br />

● Select the appropriate tools<br />

and comply with organisation<br />

policies and processes when<br />

upgrading systems.<br />

Who is this for?<br />

Desk based engineer, Dynamic<br />

network engineer, Field based<br />

engineer, Infrastructure engineer,<br />

Network administrator, Network<br />

architect, Network engineer,<br />

Systems engineer.<br />

14


15


LET'S<br />

TALK.<br />

We’d love to talk to you about our apprenticeship training.<br />

Andrew Dockerty<br />

Curriculum Leader, <strong>Digital</strong><br />

<strong>Apprenticeships</strong> & Esports<br />

0191 426 4335<br />

andrew.dockerty@gateshead.ac.uk<br />

@GATESHEADCOLLEGE<br />

@GATESHEADCOLL<br />

Natalie Zacharia<br />

<strong>Digital</strong> Creative, Business Engagement<br />

& Partnership Advisor<br />

07545419865<br />

Natalie.zacharia@gateshead.ac.uk<br />

/GATESHEAD-COLLEGE<br />

WWW.<br />

GATESHEAD.<br />

AC.UK

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