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<strong>The</strong><br />

Supporting the Independent <strong>Garage</strong> and MOT sector<br />

Issue <strong>362</strong><br />

May 2024<br />

PACKED WITH<br />

ALL THE LATEST<br />

GARAGE AND<br />

WORKSHOP<br />

NEWS, EVENTS<br />

& FEATURES<br />

5-6 June 2024, NEC<br />

Training | Tools | Technology<br />

FREE<br />

PARKING AND<br />

BREAKFAST<br />

for all garages<br />

More than<br />

5000<br />

visitors<br />

200<br />

suppliers<br />

FREE TICKETS<br />

AVAILABLE<br />

Scan the QR code<br />

NEW FEATURES:<br />

Workshop<br />

Training<br />

Hub<br />

EV Training<br />

Hub<br />

Modern<br />

<strong>Garage</strong><br />

Student<br />

programme<br />

2024 exhibitors include<br />

<strong>The</strong> Motor Ombudsman<br />

launches fifth annual Star<br />

Awards competition<br />

HELLA Academy officially opens<br />

with IMI approval presentation<br />

<strong>The</strong> future’s electric!<br />

By Onkar Chahal<br />

Please visit our website - www.garageandmot.com<br />

1 Front V1.indd 1 30/04/2024 17:15


Castrol Magnatec FP .indd 1 30/04/2024 14:00


<strong>The</strong><br />

Supporting the Independent <strong>Garage</strong> and MOT sector<br />

Issue <strong>362</strong><br />

May 2024<br />

Welcome to the latest issue of <strong>The</strong> <strong>Garage</strong>.<br />

This issue includes our feature on the UK<br />

<strong>Garage</strong> & Bodyshop Event 2024, which is<br />

just around the corner.<br />

It’s the UK’s biggest automotive show,<br />

featuring over 180 suppliers over two days<br />

at the NEC, if you’ve never visited before<br />

then make sure you don’t miss out this year.<br />

Not only will you see the latest tools and<br />

technology, but you have access to over<br />

80 training sessions, demonstrations and<br />

interactive features.<br />

We’ll be there, so please come over and say<br />

hello. You can find us on stand J72 along with<br />

Car Mechanics magazine. You can also meet<br />

our regular contributor Onkar Chahal, who this<br />

year is exhibiting his own business, Arlington<br />

Subscribe to<br />

<strong>The</strong> <strong>Garage</strong><br />

Contact us<br />

Automotive Training, I know he’s looking forward<br />

to meeting his regular readers.<br />

You can find our regular news and features<br />

inside, including <strong>The</strong> Motor Ombudsman, who<br />

have launched their fifth Star Awards, which<br />

gets bigger every year. Head over to page 10 for<br />

more information.<br />

Enjoy the magazine.<br />

To ensure you receive a printed copy of <strong>The</strong> <strong>Garage</strong><br />

every issue, visit our website and input your details.<br />

Don’t forget the magazine is FREE to receive.<br />

www.garageandmot.com<br />

Editor<br />

Paul Gregory<br />

paul.gregory@ppmedia.co.uk<br />

Design & Layout<br />

Mark Blacker<br />

mark.blacker@ppmedia.co.uk<br />

Advertising Manager<br />

Nat Excell<br />

Natalie@talk-media.uk<br />

Telephone: 01732 445674<br />

/ 07791 094967<br />

Paul Gregory Editor<br />

paul.gregory@ppmedia.co.uk<br />

<strong>The</strong> <strong>Garage</strong> is published by:<br />

Partnership Publishing Limited<br />

PO Box 373<br />

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Telephone: 01952 415334<br />

Website: www.garageandmot.com<br />

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Every care is taken over the accuracy of material in <strong>The</strong> <strong>Garage</strong> but the publishers cannot be held responsible for any errors or omissions. Views and<br />

opinions of contributors, advertisers and interviewees to <strong>The</strong> <strong>Garage</strong> are not necessarily those of the publishers who cannot accept responsibility for such<br />

contributions.<br />

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DO THE RIGHT<br />

THING AND<br />

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Prove to customers you have<br />

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© Partnership Publishing 2020 / 2024 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher.<br />

3 Welcome.indd 1 30/04/2024 14:45


CONTENTS<br />

Inside<br />

News and Products<br />

6. Castrol launches refreshed POWER1 motorcycle lubricant -<br />

Castrol has refreshed its core POWER1 motorcycle and<br />

scooter lubricant range with a new 3-in-1 FORMULA, distinctive<br />

new labels, and updated packaging aimed at better suiting the<br />

needs of workshops and consumers.<br />

8. Alpine And Chicane - become latest names to partner with<br />

Masters Of Motoring 2024.<br />

9. HELLA rolls-out Tesla and BMW lights into aftermarket -<br />

HELLA has unveiled a new range of OE quality Tesla and BMW<br />

light units for the automotive aftermarket.<br />

10. <strong>The</strong> Motor Ombudsman launches fifth annual Star Awards<br />

- inviting nominations from consumers for the fifth edition of<br />

its Star Awards.<br />

12. Onkar Chahal - <strong>The</strong> future is electric.<br />

14. HELLA Academy officially opens with IMI approval<br />

presentation - HELLA’s brand new training facility HELLA<br />

Academy was officially opened on Wednesday 17 April<br />

in a ceremony that also saw the facility formally receive<br />

Institute of the Motor Industry (IMI) approval.<br />

18. Motor Trades Vacancies: 3,000 automotive jobs still need to<br />

be filled - <strong>The</strong> latest monthly analysis of ONS data by the<br />

Institute of the Motor Industry (IMI) shows that Motor Trades[1]<br />

employers continue to struggle to recruit.<br />

Feature<br />

21-31. UK GARAGE & BODYSHOP EVENT 2024<br />

<strong>The</strong> UK <strong>Garage</strong> and Bodyshop Event returns for its second edition at the NEC in June 2024.<br />

Bringing together 180+ leading suppliers with 5,000 garage, bodyshop and vehicle detailing<br />

professionals, the 2-day event will host an interactive exhibition, live demonstrations, workshops<br />

and panel discussions with leading industry experts.<br />

People<br />

34. People stories and movements from around your industry<br />

Your data<br />

<strong>The</strong> <strong>Garage</strong> is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is important to us. We would never give this<br />

information away or sell it onto a third party. You would only receive magazines or information from one of Partnership Publishing’s publications.<br />

However, if you wish to stop receiving <strong>The</strong> <strong>Garage</strong> and would like us to erase all of your information from our databases then email your name,<br />

company and address to paul.gregory@ppmedia.co.uk<br />

4 THE GARAGE<br />

4 Contents.indd 1 30/04/2024 17:13


ADVERTISEMENTFEATURE<br />

BILSTEIN<br />

extends their<br />

B6 Camper<br />

product range by<br />

a popular base vehicle<br />

Shock absorber upgrade also possible for<br />

motorhomes based on the Mercedes-Benz Sprinter<br />

<strong>The</strong> booming camping market is opening up profitable additional business<br />

for workshops – especially as the OE suspension quickly reaches its<br />

limits with fully loaded motorhomes and camper vans. Many campers<br />

complain about lacking ride comfort, poor stability in bends or annoying noise<br />

on long holiday trips. BILSTEIN has developed the special B6 Camper shock<br />

absorbers that noticeably improve the ride comfort and safety of motorhomes<br />

and camper vans. This upgrade is also possible for motorhomes based on the<br />

Mercedes-Benz Sprinter: the shock absorber expert BILSTEIN supplements<br />

their Camper product range by specially adjusted dampers for the Sprinter<br />

series 906, 907 and 910, covering another popular base vehicle for semiintegrated<br />

motorhomes and camper vans.<br />

More damping force for safety and comfort<br />

<strong>The</strong> BILSTEIN B6 Camper high-performance shock absorbers significantly<br />

improve handling of the van suspension, which originally had been designed<br />

for different loads. To this end, the damping properties were extensively<br />

adjusted to the parameters of motorhomes in road tests on the premises of<br />

ATP Automotive Testing Papenburg. <strong>The</strong>se are usually packed to the payload<br />

limit, have a higher centre of gravity and other protrusions or wheel bases.<br />

When using special dampers, the optimum grip results in increased safety in<br />

crosswinds and bends as well as a more intense driving experience due to high<br />

traction and precise handling. At the same time, campers can look forward to<br />

a more comfortable driving experience after a shock absorber upgrade: <strong>The</strong><br />

reduction of driving noise through better damping contributes to this just as<br />

much as the optimised rolling behaviour on cobblestones and at level crossings.<br />

Additional business with the BILSTEIN B6 Camper<br />

<strong>The</strong> new product line launched in 2022 was previously available for<br />

motorhomes based on the Fiat Ducato (from model year 2006) and identical<br />

vehicles from Citroën, Peugeot and Vaushall/Opel. BILSTEIN’s extended<br />

product range for more recent Sprinters from model series 906 to 910 with<br />

front-wheel drive offers workshops the opportunity for even more additional<br />

business. <strong>The</strong> BILSTEIN Camper shock absorbers can be installed easily and<br />

are not required to register by vehicle professionals at a reasonable price.<br />

<strong>The</strong> installation effort is the same as for conventional shock absorbers.<br />

BILSTEIN, the shock absorber expert, supports workshops that want to prepare<br />

themselves for Camper customers with special training sessions.<br />

www.bilstein.com<br />

www.facebook.com/bilstein.de<br />

www.instagram.com/bilstein<br />

www.youtube.com/bilsteinde<br />

Product benefits at a glance<br />

● Safety plus in crosswinds and in curves due to optimum road grip<br />

● More intense driving experience through high traction and precise handling<br />

● Individually tuned in the BILSTEIN driving test<br />

● No additional spring change necessary<br />

● Not required to register<br />

5, Bilstein Advertorial.indd 1 30/04/2024 10:41


NEWS<br />

Castrol launches<br />

refreshed POWER1<br />

motorcycle lubricant<br />

range with new<br />

3-in-1 FORMULA<br />

Castrol has refreshed its core POWER1 motorcycle and scooter<br />

lubricant range with a new 3-in-1 FORMULA, distinctive new<br />

labels, and updated packaging aimed at better suiting the<br />

needs of workshops and consumers.<br />

<strong>The</strong> refreshed POWER1 lubricant range supports a diverse<br />

array of uses for motorcycles and scooters. Castrol<br />

POWER1’s new 3-in-1 FORMULA is engineered to perform<br />

across three critical areas: excellent power and acceleration,<br />

excellent protection, and smooth riding.<br />

In benchmark acceleration tests during the product’s<br />

development, motorcycles using Castrol POWER1 could travel<br />

eight metres further than motorcycles using a generic market oil<br />

for bikes and scooters1. In addition, Castrol POWER1 was found to<br />

provide 50% better wear protection versus industry limits2, and<br />

it enabled smooth acceleration without any slips or judders3.<br />

Besides the new formulation, packaging for the Castrol<br />

POWER1 range now features Castrol’s refreshed brand identity<br />

that was launched in 2023. It also includes customer-centric<br />

labelling aimed at helping consumers easily locate the right<br />

product for their motorcycle or scooter.<br />

<strong>The</strong> packaging for Castrol’s small pack product range in<br />

Europe has been updated to use less plastic. <strong>The</strong> company’s new<br />

five-litre bottle uses 20% less plastic compared to the previous<br />

five-litre bottle4, one of the best-selling products in the Castrol<br />

range5. It is expected that these measures will help to save<br />

1,000 tonnes of plastic use in Europe on an annual basis when<br />

compared to previous small bottle designs and aggregated across<br />

the full bottle range6. <strong>The</strong>se new bottles were introduced in<br />

several of Castrol’s key international markets, including India and<br />

China in 2019, which meant 4,000 tonnes of plastic were saved<br />

compared to the previous small bottle designs6.<br />

<strong>The</strong> introduction of the newly designed bottles is part of<br />

Castrol’s delivery of its PATH360 sustainability strategy7 that sets<br />

out aims to help save waste, reduce carbon and improve lives.<br />

Castrol is the world’s number-one selling lubricant brand for<br />

two-wheelers8 and is trusted by MotoGP teams Aprilia and LCR<br />

Honda.<br />

6 THE GARAGE<br />

6, News Castrol.indd 1 30/04/2024 10:31


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VARTA FP.indd 1 30/04/2024 10:42


NEWS<br />

Alpine and Chicane<br />

become latest names to partner<br />

with Masters of Motoring 2024<br />

● Renault’s Sports Car brand comes on board for<br />

Masters Weekend<br />

● Automotive marketing experts, Chicane become<br />

name partner for VIP Area<br />

Masters of Motoring 2024 presented by Footman James,<br />

which is being staged over the weekend of the 1stand 2nd<br />

of June at Castle Combe Race Circuit and Bowood House<br />

& Gardens continues to attract leading automotive brands for the<br />

event.<br />

<strong>The</strong> latest to join the ranks is Alpine, the sports car arm of Renault.<br />

<strong>The</strong> brand (www.alpine-cars.co.uk), nowadays seen in the both the<br />

Formula One and World Endurance Championships, is expanding its<br />

range and reach. Visitors to Masters of Motoring will be able to get<br />

up close and personal with examples of the pretty Alpine A110 range.<br />

<strong>The</strong> French machine, which is a modern interpretation of the famous<br />

A110 of the 60s and 70s which gained a huge reputation in rallying<br />

and has been lauded as one of the best small sportscars in the world<br />

by media and owners alike.<br />

Joining Alpine at this year’s event will be award-winning<br />

automotive marketing company Chicane (www.chicane.marketing),<br />

which celebrates its 25th birthday in 2024. Chicane specialises<br />

in Automotive PR and Marketing, and is putting its name and<br />

branding to the event’s VIP hospitality area as part of its anniversary<br />

celebrations. <strong>The</strong> Chicane VIP Hospitality Area will be a feature, not<br />

only of Masters of Motoring, but also of the Great British Motor Show<br />

signature events at Harewood House later in June and Derbyshire’s<br />

famous Chatsworth House as well as Arley Hall in Cheshire, and<br />

Kelmarsh Hall in Northamptonshire over the course of the Summer.<br />

Chicane will host a variety of media and automotive industry guests<br />

at each event.<br />

“We are delighted that Alpine has decided to be part of Masters<br />

of Motoring presented by Footman James. It is a truly global brand<br />

that really resonates with anyone with an interest in cars,” enthuses<br />

Masters of Motoring Event Director, Steve Bishop.” I am also looking<br />

forward very much to seeing the Chicane VIP Hospitality Areas at our<br />

top events this year. This is our second year of working with them,<br />

and we are delighted that they have chosen to invest in the event to<br />

help celebrate their 25th Birthday. We look forward, very much, to<br />

welcoming both companies into the Masters of Motoring fold.”<br />

<strong>The</strong> Masters of Motoring organisers are also pleased to announce<br />

that the Masters website has been further upgraded, in the runup<br />

to the event and for the future. <strong>The</strong> event website, in its latest<br />

incarnation, has a familiar feel to it, but is intended to be easier<br />

to use, should offer faster access and will allow greater flexibility<br />

to adapt to the changing and expanding needs of the event as it<br />

develops and moves forward. <strong>The</strong> website URL remains the same:<br />

www.mastersofmotoring.com<br />

Masters of Motoring presented by Footman James is a two-day<br />

lifestyle motoring event over the weekend of June 1st and 2nd2024.<br />

With its mix of track acton at Castle Combe, and Concours at<br />

Bowood House & Gardens, Masters of Motoring is rapdily evolving as<br />

one of the key Supercar Events of the year.<br />

<strong>The</strong> Saturday is a track-based action day staged at Castle Combe<br />

Race Circuit in Wiltshire, which is already set to feature a large<br />

and exciting selection of historic race and rally cars, classic and<br />

supercars. This will be followed by a VIP Concours-style event on<br />

Sunday at nearby Bowood House & Gardens. <strong>The</strong> impressive Wiltshire<br />

estate, with its spectacular stately home and beautiful gardens will<br />

form a wonderful backdrop to Masters’ classic and modern exotica,<br />

as well as marque and car anniversary displays. <strong>The</strong> weekend will also<br />

feature a selection of social events for both participants and visitors.<br />

<strong>The</strong> demand for both tickets and participant spaces continues<br />

to be strong. <strong>The</strong> “Early Bird” offers, which offer a £10 per head<br />

price reduction for the 1st June Track Action Day at Castle Combe<br />

Race Circuit and an £8 per head reduction for the Concours Day at<br />

Bowood House & Gardens, are proving popular, and will run until the<br />

end of April.<br />

COMPETITION TICKET OFFER<br />

<strong>The</strong> organisers have a number of VIP day and weekend tickets<br />

available to media for use in reader/listener/viewer competitions.<br />

Please contact Simon Maurice at our press office for more details!<br />

For information on any aspects of Masters of Motoring, please<br />

contact Steve Bishop:steve@greatbritishmotorshows.com<br />

For further information and for details and registering for<br />

Masters of Motoring: www.mastersofmotoring.com<br />

For media accreditation, as well as further media information<br />

and imagery, please contact Simon Maurice: +44 (0)7771 597961<br />

or email: simon@chicane.marketing<br />

8 THE GARAGE<br />

8, News Alpine and Chicane.indd 1 30/04/2024 13:43


HELLA rolls-out<br />

Tesla and BMW lights<br />

into aftermarket<br />

HELLA has unveiled a<br />

new range of OE quality<br />

Tesla and BMW light<br />

units for the automotive<br />

aftermarket.<br />

NEWS<br />

Fleet Assist<br />

launches new<br />

garage certification<br />

programme<br />

● New certification sets the<br />

benchmark for high achieving garages<br />

across the UK<br />

● Network currently services the<br />

needs of over 40 leasing companies<br />

running over 1.3m vehicles<br />

Inner and outer sections of Tesla’s<br />

Model 3 and Model Y LED rear light<br />

are now available. For BMW’s 3 Series,<br />

HELLA supplies both the standard LED<br />

headlight unit and the matrix headlight<br />

upgrade which facilitates adaptive<br />

functions, such as ‘cornering light’ and<br />

‘BMW Selective Beam’.<br />

“<strong>The</strong>se lights are produced in series<br />

with their OE counterparts at the same<br />

factory,” said Dave Clark, Product<br />

Manager at HELLA. “We also apply the<br />

same elaborate testing procedures. In<br />

short, it means you’re replacing like-forlike<br />

without compromise on quality or<br />

ease of fitment.”<br />

It comes as part of HELLA’s continual<br />

development of vehicle specific lighting to<br />

meet market demand. HELLA’s OE quality<br />

Tesla rear light complete unit<br />

BMW 3 Series<br />

lights ensure that workshops have access<br />

to lighting units which maintain the highest<br />

standards of performance and fitment.<br />

“This latest roll-out is an excellent<br />

example of HELLA’s development<br />

programme which ensures the supply of<br />

OE quality lights for the most popular cars<br />

on our roads,” said Dave. “Take the Tesla<br />

Model Y, it was the fifth best-selling car in<br />

the UK last year.”<br />

Workshops can easily access HELLA’s full<br />

range of vehicle-specific lighting, including<br />

part numbers, installation instructions,<br />

and safety data sheets, by visiting the<br />

TecDoc online catalogue at:<br />

https://web.tecalliance.net/hella/en/<br />

home?sessionArticleCountry=GB&session<br />

TargetCountry=GB<br />

Fleet Assist has launched an exciting new<br />

garage certification programme for its<br />

network which totals over 5,200 garages,<br />

plus 380 mobile units.<br />

<strong>The</strong> certification provides evidence<br />

that the garage is part of Fleet Assist’s<br />

annual audit to capture its services and<br />

capabilities. This includes checks such as<br />

facilities, technician capability, including<br />

EVs, and many other relevant parameters.<br />

<strong>The</strong> distribution of the certificates to<br />

garages has started in April 2024 and<br />

are renewed annually for as long as they<br />

continue to be part of the network.<br />

Fleet Assist is encouraging garages to<br />

display this with pride alongside other<br />

certificates of professional competency<br />

as it provides customers with a visible<br />

reference the garage is part of its<br />

network that is subject to ongoing<br />

monitoring of its capabilities and<br />

operational delivery.<br />

<strong>The</strong> Fleet Assist network is currently<br />

trusted by over 40 leasing companies<br />

to provide a range of SMR services to<br />

a combined fleet of over 1.3 million<br />

cars and vans that are on contract hire,<br />

rental, on salary sacrifice or subscription<br />

services.<br />

“Our new certification programme<br />

aims to provide the benchmark for high<br />

achieving garages across the UK and<br />

ultimately provide peace of mind for<br />

drivers that their vehicle is being worked<br />

on by one of the UK’s leading SMR<br />

suppliers,” explained Nikos Kotrozos,<br />

Fleet Assist’s supply chain director.<br />

“Our leasing customers and their<br />

customers in turn have responded very<br />

favourably to this certification initiative,”<br />

he added.<br />

THE GARAGE 9<br />

9, News Hella and Fleet Assist.indd 1 30/04/2024 14:24


NEWS<br />

<strong>The</strong> Motor Ombudsman launches fifth<br />

annual Star Awards competition to find<br />

the next trophy winners across the UK<br />

<strong>The</strong> Motor Ombudsman has launched the fifth edition of its<br />

annual Star Awards, which recognises Motor Ombudsmanaccredited<br />

businesses, and individual members of staff working<br />

within these organisations, who have gone above and beyond<br />

the call of duty in the eyes of customers.<br />

Consumers are invited to submit a short online account<br />

via <strong>The</strong> Motor Ombudsman’s dedicated Awards portal<br />

(<strong>The</strong>MotorOmbudsman.org/Awards) up until mid-October to<br />

explain how their nominee went the extra mile to assist them.<br />

<strong>The</strong> Motor Ombudsman has partnered for the second<br />

consecutive year with the Chartered Trading Standards Institute<br />

(CTSI)’s prestigious annual Hero Awards to present the contest’s<br />

top prize, the National <strong>Garage</strong> Star Award, at the Houses of<br />

Parliament in Westminster.<br />

<strong>The</strong> Motor Ombudsman is pleased to announce that it is<br />

inviting nominations from consumers for the fifth edition of<br />

its Star Awards. <strong>The</strong> annual competition, launched in 2020,<br />

celebrates excellence in customer service delivered by Motor<br />

Ombudsman-accredited businesses across the UK, and individual<br />

team members working within these organisations.<br />

<strong>The</strong> Star Awards are made up of the <strong>Garage</strong> Star Awards –<br />

for independent garages, franchise dealers, and body repair<br />

centres, and the Customer Service Star Awards – for vehicle<br />

manufacturers and warranty providers. Customers are able to<br />

enter their submissions via <strong>The</strong> Motor Ombudsman’s dedicated<br />

online Awards portal (<strong>The</strong>MotorOmbudsman.org/Awards) up<br />

until 18th October, 2024. <strong>The</strong>se are short accounts detailing<br />

how an employee or a business belonging to one of <strong>The</strong> Motor<br />

Ombudsman’s four Chartered Trading Standards Institute (CTSI)-<br />

approved Motor Industry Codes of Practice, went the extra mile<br />

10 THE GARAGE<br />

B<br />

10, News TMO Star Awards.indd 1 30/04/2024 10:44


From the customer nominations submitted in this year’s<br />

contest, a shortlist of three names for each of the eight <strong>Garage</strong><br />

Star Award regions, and the two Customer Service Star Awards,<br />

for vehicle manufacturers and warranty providers respectively,<br />

will be drawn up by <strong>The</strong> Motor Ombudsman, and passed to a<br />

judging panel made up of consumer and automotive industry<br />

experts. Based on a pre-defined set of criteria, they will<br />

then be tasked with reaching a joint consensus to crown the<br />

ten different winners of 2024, and agree on the two highly<br />

commended entries for each of the categories.<br />

From this year’s group of regional <strong>Garage</strong> Star Award winners<br />

– a remarkable achievement in itself, judges will then be asked<br />

to reconvene to select the recipient of the highest honour of<br />

the competition – the coveted National <strong>Garage</strong> Star Award.<br />

In 2023, the top prize was bestowed to an individual team<br />

member for the first time, after two independent garages and a<br />

franchise dealership previously lifted the trophy.<br />

Following the successful debut of the partnership between<br />

<strong>The</strong> Motor Ombudsman and the Chartered Trading Standards<br />

Institute (CTSI)’s coveted Hero Awards in 2023, the National<br />

<strong>Garage</strong> Star Award trophy will be presented in-person to the<br />

winner for the second consecutive year in the prestigious<br />

surroundings of the Houses of Parliament in London’s<br />

Westminster. <strong>The</strong> chosen business or individual team member<br />

will also be the recipient of £2,000 worth of shopping<br />

vouchers, as well as valuable marketing exposure, including a<br />

bespoke video filmed at the winner’s premises.<br />

from their perspective, and surpassed what would ordinarily be<br />

expected of them in their day-to-day role.<br />

More than 6,500 nominations illustrating examples of<br />

remarkable acts of kindness and generosity have been<br />

submitted in the contest to date, highlighting the high<br />

standards of service delivered by Motor Ombudsmanaccredited<br />

businesses and their teams across the country,<br />

in relation to a vehicle repair, the purchase of a car, or when<br />

making a claim under a warranty.<br />

Bill Fennell, Chief Ombudsman and Managing Director of<br />

<strong>The</strong> Motor Ombudsman, said: “We are excited to be launching<br />

the fifth edition of our Star Awards, and to shine the spotlight<br />

once again on Motor Ombudsman-accredited businesses<br />

and individuals across the country, who have gone above<br />

and beyond the call of duty to help their customers when it<br />

mattered most.”<br />

Bill added: “During the past four years, it has been positive<br />

to see the competition growing in profile – accolades that<br />

today provide a unique platform to showcase outstanding<br />

achievements, and inspire others to strive for excellence in the<br />

work that they do. We look forward to seeing this year’s entries,<br />

and naming the winners for 2024 in a few months’ time.”<br />

For more information about <strong>The</strong> Motor Ombudsman’s Star<br />

Awards, visit: www.<strong>The</strong>MotorOmbudsman.org/Awards<br />

Bowmonk & Tapley have for decades been the<br />

most recognised and trusted name in portable<br />

brake testers and garage equipment.<br />

<strong>The</strong> Bowmonk BrakeCheck is the electronic<br />

version that carries on from that pedigree.<br />

BrakeCheck is DVSA approved for all classes of<br />

vehicle and it records braking efficiency and<br />

percentage of braking imbalance.<br />

• Portable & easy to use<br />

• No connections to vehicle required<br />

• GEA MTS Connected Approved (Upgrade Available)<br />

• DVSA approved for all classes of vehicle<br />

• Print results to optional portable wireless printer<br />

• Approved for 6-weekly checks<br />

• Download results to PC (optional software required)<br />

• Approved for quarterly brake test requirements<br />

• Records braking efficiency and percentage of braking imbalance<br />

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com<br />

10, News TMO Star Awards.indd 2 30/04/2024 10:44


ONKAR CHAHAL<br />

<strong>The</strong> future’s<br />

electric!<br />

As a very young and impressionable schoolboy<br />

I bought my first car magazine at the age of<br />

about 10/11. It was called Fast Lane and had<br />

an Aston Martin Vantage on the cover which<br />

looked absolutely amazing to me, so I bought<br />

it. A few years later I bought another magazine<br />

due to the cover picture, this time it was for a<br />

road test of the new BMW E28 M5.<br />

I’ve been buying car magazines ever since and there are four<br />

manufacturers which have helped shape my journey more than<br />

any other.<br />

Aston Martin. Maserati. Jaguar. BMW. I am a huge Aston Martin<br />

fan, they can’t do much wrong in my opinion (although the 80’s<br />

Zagato came close!)<br />

Maserati Quattroporte anyone?<br />

Does anything ride as well as a Jaguar?<br />

That M5 just made me respect the brand so much that I’ve been<br />

working/involved with them for nearly thirty years now. I have<br />

been extremely lucky enough to have owned all the M5’s from<br />

the original E28 right up to the present F90. Same with the M3’s,<br />

all of them from the E30, every version of the E36 right up to the<br />

present G80. I even built the world’s first E46 M3 SMG touring, way<br />

back in the day.<br />

<strong>The</strong> reason I’m sharing this with you?<br />

As I have stated many times, I am a true petrol head who loves<br />

everything about the car. I became a mechanic in the first place<br />

because of my fascination with the engine, how it works and how<br />

it sounds. I especially love how the engine is the heart of any car,<br />

being able to change the character of any model by changing the<br />

engine.<br />

Don’t believe me? Have you driven an X5 with a diesel engine?<br />

Sounds okay and goes well, exactly like it should. But you need<br />

to drive the V8 petrol version, that’s when it really makes sense.<br />

That’s the engine it was developed with/for. That’s when they<br />

sound and go how a BMW should.<br />

I ran an E53 4.8iS back in the day as my daily, affectionately<br />

known as the Thunder Bus. It couldn’t have been further from the<br />

diesel versions you would see everywhere. Its performance was<br />

as epic as the soundtrack that would accompany me wherever<br />

we drove(stormed?) to. It was truly effortless in its ability to cover<br />

ground at an indecent pace, with such little effort. <strong>The</strong> same<br />

basic body, chassis, seats, interior etc yet it was a totally different<br />

experience.<br />

Why was that? <strong>The</strong> engine.<br />

By Onkar Chahal<br />

And now we have the Electric Vehicle.<br />

It’s boring. It’s quiet. It’s very efficient, but it isn’t right. I describe<br />

electric cars like having sex with a blow up doll. <strong>The</strong> end result is<br />

achieved, you get where you need to be, but you just can’t help<br />

but feel something is missing, that something isn’t quite right.<br />

It’s efficient, but wrong. You miss the sounds, the smells, the<br />

vibrations and interactions.<br />

However, last year I spent about 6 weeks in the new BMW iX, in<br />

different versions, driving around the country.<br />

How bad was the experience? Good enough to make me see<br />

the error of my ways, to change my opinion, to embrace them and<br />

appreciate what they are and what they offer. It took the brand<br />

that got me into cars in the first place, all those years ago, to make<br />

me see the future.<br />

Ah, but I love my Maserati, I hear you say. Yes, I do. But I sold<br />

it just before Christmas to a man you can see on TV. What have I<br />

replaced it with?<br />

BMW i3.<br />

If the electric car is good enough<br />

for me, it’s good enough for you.<br />

Trust me. I’m a mechanic. And a<br />

petrolhead.<br />

12 THE GARAGE<br />

12 Opinion Onkar.indd 1 30/04/2024 13:37


NEWS<br />

Are you safe around your<br />

vehicle inspection pit?<br />

Inspection pits are a common sight in UK<br />

Workshops, but did you know that although<br />

they are below ground level, falls into one are<br />

referred to as “fall from height”?<br />

<strong>The</strong> Work at Height Regulations 2005 apply<br />

to all work at heights involving a risk of a fall<br />

liable to cause personal injury.<br />

If a pit is left open and uncovered, the<br />

injuries can lead to broken bones, like wrist,<br />

arm, ankle, shoulder, and hip fractures. Falls<br />

can cause head injuries; these can be very<br />

serious, especially if the person is taking<br />

medicine ( like blood thinners); a fall from a<br />

height injury may result in severe head and<br />

brain injuries, including brain haemorrhage<br />

and skull fractures. A fall from a height may<br />

also result in a severe spinal or spinal cord<br />

injury, in some cases resulting in paralysis.<br />

If they are not able to brace for a forward<br />

fall, they may strike their face or head,<br />

which can result in severe injury.<br />

Can you put a price on safety?<br />

GRIPCLAD® offers a straightforward and<br />

effective solution with its cut-to-size.<br />

Remember, a potentially hazardous hole<br />

in the ground can be easily and effectively<br />

covered with our lightweight, strong<br />

covers. By taking this simple step, you can<br />

immediately enhance the safety of your<br />

workshop, making it a more secure and<br />

productive environment.<br />

Check out our advert below and get in<br />

touch call 023 8040 6796 or<br />

enquiries@gripclad.co.uk<br />

https://gripclad.co.uk/applications/<br />

garage-inspection-pit/<br />

IF YOU THINK SAFETY IS EXPENSIVE,<br />

TRY AN ACCIDENT!<br />

An Anti-Slip GRP Solution<br />

for <strong>Garage</strong> Inspection Pits<br />

To achieve total safety around vehicle inspection pits,<br />

anti-slip GRP (Glass Reinforced Plastic) grating can be<br />

installed with side ramps or in the majority of cases the<br />

grating covers simply slot into a rebated ledge/bearer.<br />

GRP garage covers are lightweight to lift out and<br />

strong enough to take heavy weight. We recommend<br />

our Open Mesh GRP Grating thickness at 38mm or<br />

50mm.<br />

We can cover Bus & Coach Pits, Truck, Trailer & HGV Pits,<br />

Wide Bodied Vehicle Pits, Railway & Locomotive Pits,<br />

DVSA ATF Testing Pits.<br />

BENEFITS OF GRIPCLAD’S<br />

GRP FLOOR GRATING<br />

● Lightweight and easy to lift<br />

and shift<br />

● Safe anti-slip walking surface<br />

● Cut to manageable size and<br />

easily slotted and laid<br />

● If no angle, use our ramp<br />

edging<br />

● Anti-slip surface<br />

● Virtually zero maintenance<br />

● Neat and tidy look<br />

For further details on all our products contact: 023 8040 6796<br />

Email: enquiries@gripclad.co.uk Web: www.gripclad.co.uk/applications/garage-inspection-pit/<br />

THE GARAGE 13<br />

xx, News Gripclad.indd 1 30/04/2024 13:39


NEWS<br />

HELLA Academy officially opens<br />

with IMI approval presentation<br />

HELLA’s brand new training facility HELLA Academy was<br />

officially opened yesterday (Wednesday 17 April) in a ceremony<br />

that also saw the facility formally receive Institute of the Motor<br />

Industry (IMI) approval.<br />

Representatives from the IMI were<br />

at the event, where the certificate<br />

and plaque confirming IMI centre<br />

status was presented to Steve Fox, Training<br />

Manager at HELLA Academy: “This is a<br />

momentous day for all of us at HELLA<br />

Academy, “said Steve. “Much work has<br />

gone into putting together this brandnew<br />

training centre. We can now work<br />

to support the sector up-skill, with the<br />

initial focus on Advanced Driver Assistance<br />

Systems (ADAS).”<br />

HELLA Academy is based at HELLA’s UK<br />

office in Chipping Warden, near Banbury.<br />

<strong>The</strong> all-new academy is based around<br />

a modern classroom and state-of-theart<br />

workshop that enables attendees to<br />

experience both desk learning with handson<br />

training.<br />

<strong>The</strong> day started with an address from<br />

HELLA Managing Director Neil Grant. “<strong>The</strong><br />

opening of HELLA Academy is the beginning<br />

of an exciting new chapter for HELLA.<br />

While bodyshops in the crash repair sector<br />

already understand being ADAS-capable<br />

is a must, many garages are still catching<br />

up. Through the training we will deliver via<br />

HELLA Academy, they will be able to seize<br />

the ADAS opportunity.”<br />

In a presentation from Steve Fox,<br />

the significance of the ADAS focus was<br />

addressed in the context of the continuing<br />

sector skills gap. He went on to show<br />

how Hella Gutmann’s latest CSC-Tool<br />

Digital provides a flexible solution for<br />

front camera and sensor calibration, with<br />

targets downloaded from the CSC-Tool<br />

Digital App and displayed on an integrated<br />

200cm screen.<br />

ADAS TRAINING<br />

LtR_ Neil Grant, Managing Director at Hella ; Stephen Fox, UK Technical & Training manager at Hella Academy; Michelle Barrett, Business Development<br />

Manager at the IMI; Julian Goulding, Head of Sales at Hella Gutmann<br />

14 THE GARAGE<br />

14,15, News Hella Academy.indd 1 30/04/2024 13:34


NEWS<br />

Stephen Fox, UK Technical & Training manager at Hella Academy and<br />

Michelle Barrett, Business Development Manager at the IMI<br />

Following the IMI presentation<br />

ceremony, visitors were able to<br />

experience ADAS calibration in the<br />

workshop using mega macs X and the<br />

CSC-Tool via a live demonstration. Further<br />

presentations looked at cyber security<br />

and the challenges for the independent<br />

workshop, and the advantages offered by<br />

macsRemote for garages looking to take<br />

on franchised dealers.<br />

“We already provide the tools,” said<br />

Julian Goulding, Head of Sales at Hella<br />

Gutmann, “but with the opening of<br />

Riccardo Sorano, National Key Account Manager at Hella Gutmann<br />

our new HELLA Academy, we are able<br />

to provide even wider backing for the<br />

garage sector in terms of training and<br />

development. As a result, independent<br />

garages will truly be able to make the most<br />

of ADAS.”<br />

HELLA Academy’s ADAS IMI AOM 230<br />

course grants technicians the required<br />

insurance approval to work on ADASequipped<br />

vehicles, while its ADAS<br />

L2Award encompasses calibration, vehicle<br />

alignment, workshop requirements and<br />

more. Both two-day courses are available<br />

to book now for just £500 + VAT.<br />

To request more information or book<br />

training, email hlgb.academy.hella@forvia.<br />

com.<br />

<strong>Garage</strong>s can stay updated with training<br />

announcements, along with workshop<br />

tips and advice, by signing up to the<br />

HELLA TECH WORLD newsletter here:<br />

https://www.hella.com/techworld/uk/<br />

Newsletter-44320/<br />

Road Runner is a trading name of Howden UK Brokers Limited, which is authorised and regulated by the Financial Conduct<br />

Authority No. 307663. Registered in England and Wales under company registration number 02831010. Registered office: One<br />

Creechurch Place, London, EC3A 5AF. Calls may be monitored and recorded for quality assurance purposes.<br />

THE GARAGE 15<br />

14,15, News Hella Academy.indd 2 30/04/2024 13:34


NEWS<br />

ALLDATA<br />

Repair:<br />

Inside<br />

Intelligence<br />

Thanks to the ALLDATA Europe Info Centre Service,<br />

an invaluable, additional support resource for<br />

ALLDATA Repair subscribers, a confused customer<br />

has become a happy customer after the mystery<br />

surrounding a brake light problem on a 2015 SEAT<br />

León 1.4 TGi was solved.<br />

A<br />

vital part of any repair job is having the right tools – and<br />

that doesn’t always mean physical either! ALLDATA Europe,<br />

a provider of original vehicle manufacturer (VM) repair,<br />

maintenance and diagnostic data, supplies genuine procedures<br />

for more than 133,000 vehicle combinations and has an archive of<br />

eight million technical repair methods.<br />

However, when further assistance is required, ALLDATA Europe’s<br />

technical support specialists can come to subscribers’ aid. With<br />

a targeted response time of just four hours that is regularly<br />

fulfilled a lot faster, subscribers can rely on the team to minimise<br />

downtime and provide a solution.<br />

Query<br />

This was one on those occasions when ALLDATA Europe’s<br />

technical support team were required. A 2015 SEAT León 1.4 TGi<br />

had recently failed its MOT due to its brake lights not working. <strong>The</strong><br />

technician attending the job began by verifying the condition of<br />

the brake light bulbs, ensuring they were in good working order.<br />

Upon inspection, it was determined that there was no power<br />

supply reaching the bulbs. Despite efforts to locate a specific<br />

fuse, none could be found in the vehicle. Consequently, the<br />

decision was made to investigate the brake light switch; however,<br />

upon removing the lower half of the dash to access the brake<br />

pedal, it became apparent that there was no brake light switch<br />

attached to it.<br />

This discovery left the technician uncertain about the location<br />

and operation of the brake lights. This prompted the need for<br />

assistance from ALLDATA Europe’s technical support team.<br />

Solution<br />

Thankfully, this was a request that had been received and<br />

resolved by the group of specialists before. From the outset, it’s<br />

important to state that had the technician in question had access<br />

to quality repair information from the start, it would’ve been a<br />

straightforward repair.<br />

With quality repair information readily available, they could have<br />

referred to the wiring diagram for the brake lights. This would have<br />

highlighted the fact that the brake light bulbs are module-run and<br />

do not rely on a specific fuse, thus saving valuable time.<br />

Furthermore, they would have been able to access the<br />

replacement instructions for the brake light switch, which would<br />

have revealed that the switch is not located on the brake pedal as<br />

initially assumed. Instead, it is situated under the bonnet, within<br />

the brake master cylinder.<br />

For more information about ALLDATA Repair or sign-up to a trial,<br />

visit https://www.alldata.com/eu/en/repair-europe<br />

16 THE GARAGE<br />

16, News AllData.indd 1 30/04/2024 13:50


NEWS<br />

MAHA UK to<br />

launch new<br />

mobile column<br />

lifts at Road<br />

Transport Expo<br />

MAHA UK, the premium workshop equipment<br />

provider, will officially unveil the C_RGA<br />

mobile column lift at Road Transport Expo,<br />

taking place between the 4th and 6th June at<br />

Stoneleigh (stand G45). Billed the “one stop<br />

industry event” for truck professionals and<br />

enthusiasts, the workshop equipment provider<br />

is confident the show will be the perfect<br />

launchpad for a lift that includes a lithium-ion<br />

battery as standard for the first time.<br />

Afour-person strong team – Neil Ebbs, MAHA UK’s managing<br />

director, and sales team of Louis Tunmore, Luke Fuller and<br />

new recruit, James Thompson – will highlight the bespoke<br />

features and credentials of the C_RGA mobile column lifts, available<br />

in both 7.5t and 8.5t formats, during the three days.<br />

Additionally, a vast array of DVSA-approved equipment – LMS axle<br />

play detectors, MLT 1000 and 3000 headlight alignment testers,<br />

MBT 4250 and 7250 brake testers – and MCD 2000 communication<br />

cabinet, all connected with MAHA UK’s newly compliant<br />

EUROSYSTEM V8 software, will be available for visitors to delve into<br />

and try first-hand.<br />

Discover the new C_RGA mobile column lift<br />

With the combination of existing and established technology with<br />

new and innovative features, MAHA UK’s new C_RGA mobile column<br />

lifts increase safety, offer smart connectivity and relia-bility in<br />

abundance, not to mention more lifts and less recharging thanks<br />

to the lithium-ion bat-tery. <strong>The</strong> C_RGA is a genuine all-rounder for<br />

vehicle maintenance work:<br />

Smart connectivity: Equipped with wireless data communication<br />

and a lithium-ion battery, the C_RGA guarantees quick charging and<br />

longer-lasting power. This improves workshop effi-ciency.<br />

New communications protocol: A double antenna (LoRa radio<br />

modulation) guarantees an interference-free operation, even in<br />

busy workshop environments. NFC tag pairing also simplifies and<br />

secures the connection process. This offers convenience and<br />

peace of mind to users.<br />

Oil-free operation: <strong>The</strong> proven electromechanical drive means<br />

oil isn’t required. This results in little maintenance and a cleaner<br />

working environment.<br />

Precision positioning: <strong>The</strong> high-quality worm gear motor ensures<br />

correct vertical positioning; therefore, users can be sure of an<br />

accurate and safe lift.<br />

Optimised design: <strong>The</strong> slim column design offers an excellent<br />

overall view during manoeu-vres, while the improved chassis allows<br />

for easy movement with the smallest turning radius.<br />

Reliable back-up: ‘Daisy-chained’ charging cables guarantee<br />

uninterrupted use. This provides a reliable backup solution to<br />

ensure no downtime!<br />

Neil is confident the new lifts, as well as the various pieces of<br />

workshop equipment on display will be a “hit” with Road Transport<br />

Expo visitors – he said: “Our customers have known about the<br />

development and progress of these lifts for some time, so to<br />

officially break cover at Road Transport Expo and spread the<br />

word on a large scale is exciting. We are confident the new, smart<br />

features will appeal to the majority of workshops out in the market,<br />

many of which, we hope, will pay us a visit over the three days at<br />

the show.”<br />

On the upgrades, Neil added: “We wanted to ensure any changes<br />

would make a positive differ-ence to customers, make their<br />

lives easier. <strong>The</strong> lithium-ion battery, for example, will mean less<br />

downtime and more lifts! Also, the new battery design reduces the<br />

overall weight of the column, which, in turn, leads to enhanced<br />

movability around the workshop.”<br />

<strong>The</strong> C_RGA’s predecessor, the RGA, remains available while stock<br />

lasts.<br />

To learn more about the C_RGA mobile column lift, go to https://<br />

www.maha.co.uk/en/products/lifting-technology/mobile-columnlift/c-rga-85-uc~p26649<br />

THE GARAGE 17<br />

17, News MAHA Lifts.indd 1 30/04/2024 13:51


NEWS<br />

Motor Trades Vacancies: March 2024<br />

23,000 automotive jobs still need to be filled<br />

Having reached the unenviable top spot in the<br />

job vacancies chart in February 2024, the latest<br />

monthly analysis of ONS data by the Institute<br />

of the Motor Industry (IMI) shows that Motor<br />

Trades[1] employers continue to struggle to<br />

recruit. According to the latest figures there are<br />

around 23,000 job vacancies across the Motor<br />

Trades industry, representing businesses in the<br />

automotive aftermarket.<br />

<strong>The</strong> number of vacancies per 100 employees fell from 4.5 to<br />

4.1, from February to March. However, as this mirrored the<br />

decline seen in Accommodation & Food Service activities<br />

(Hospitality), the two sectors remain tied at the top.<br />

“We wouldn’t expect there to be a significant difference in the<br />

space of one month”, explained Emma Carrigy, Research Manager<br />

at the IMI. “But the fact that our sector remains joint number one<br />

with hospitality for vacancies underlines just how challenging it is<br />

for employers to recruit.<br />

“<strong>The</strong> sector has faced a rising vacancy rate since 2021, but what<br />

is making the environment even more challenging for employers<br />

is the need for more advanced technological skills. <strong>The</strong> result is<br />

automotive is going head to head with other tech-led sectors,<br />

yet there are still deep-seated misperceptions about the career<br />

opportunities on offer.<br />

“<strong>The</strong> IMI’s ‘<strong>The</strong>re’s More to Motor’ campaign is working hard to<br />

change perceptions and encourage a broader range of jobseekers<br />

to consider a career in automotive. With support from employers,<br />

this campaign is critical as the mix of automotive technologies<br />

on UK roads – from petrol and diesel, manual and automatic, to<br />

electric and hydrogen and the latest Advanced Driver Assistance<br />

Systems – demands a more diverse skillset than ever before.”<br />

<strong>The</strong> report can be downloaded here https://tide.theimi.org.uk/<br />

industry-latest/research/vacancy-rate-tracker-march-2024.<br />

<strong>The</strong> IMI Automotive Vacancies report is released monthly.<br />

To be added to the database to receive the reports please email<br />

imiteam@harrisonsadler.com<br />

Data Source: Office for National Statistics (ONS) Dataset VACS02 ‘Vacancies by industry’ | Released 16 April 2024<br />

18 THE GARAGE<br />

xx, News IMI.indd 1 30/04/2024 13:46


DENSO adds to its air<br />

conditioning and engine<br />

cooling parts range<br />

NEWS<br />

As we begin the second quarter of 2024, DENSO<br />

has once again expanded its aftermarket range<br />

of air conditioning (AC) and engine cooling (EC)<br />

products, with the introduction of 63 original<br />

equipment (OE) quality components.<br />

With the exception of an evaporator for the Iveco<br />

EuroCargo, the additions cover passenger car and<br />

light commercial vehicle applications throughout<br />

Europe and include AC actuators, compressors, evaporators,<br />

radiator cooling fans, resistors, a cabin blower and a<br />

condenser, as well as 34 thermostats – a product range only<br />

introduced into DENSO’s aftermarket offering in February.<br />

Reflecting its position as Europe’s largest vehicle<br />

manufacturer, VAG brands are prominent within these new<br />

to range parts with the condenser for the Audi Q5 and<br />

compressors for the A6, Q7 and Q8, a cooling fan for the Mii,<br />

CitiGo and Up! and thermostats for a large assortment of<br />

models from the Seat Ateca to the VW Caddy.<br />

However, many other brands are represented including<br />

Dacia, Nissan and Renault, Peugeot and Citroën, BMW and<br />

Mini, Mercedes, Ford, Fiat, Land Rover and Toyota, as well<br />

as for the growing number of Hyundai and Kia models within<br />

the European car parc. In total therefore, these 63 additions<br />

are linked to 162 OE part numbers and 2,655 individual<br />

applications.<br />

All these new additions are now available from DENSO<br />

distributors and can be found, along with the thousands<br />

of other OE quality components in the DENSO aftermarket<br />

range, in the company’s E-catalogue https://www.denso-am.<br />

eu/catalog or via TecDoc.<br />

Further details of the DENSO Aftermarket programme are<br />

available online at: www.denso-am.eu<br />

TO RECEIVE<br />

YOUR WEEKLY<br />

COPY OF<br />

GARAGE PULSE,<br />

MAKE SURE YOU<br />

SUBSCRIBE<br />

TODAY!<br />

We have a range of online advertising packages available.<br />

For more details please contact Nat Excell.<br />

Natalie@talk-media.uk<br />

01732 445674 | 07791 094967<br />

www.garageandmot.com<br />

THE GARAGE 19<br />

19, News Denso.indd 1 30/04/2024 15:02


NEWS<br />

Technicians – the evolution<br />

to up-skilling diagnosis<br />

knowledge naturally<br />

In the fast-evolving world of automotive technology, staying ahead of the curve is<br />

imperative for businesses and individuals alike. One company that has been leading the<br />

charge in this aspect is Opus IVS, with its ground breaking IVS 360 TM service system.<br />

Opus IVS not only offers elite level<br />

diagnostic solutions, but also<br />

provides remote live support,<br />

mimicking an in-person experience for<br />

customers. This innovative approach<br />

ensures that automotive servicing and<br />

repair needs are addressed promptly, no<br />

matter the location.<br />

At the heart of IVS 360 TM are the<br />

highly skilled experts dedicated to specific<br />

automotive brands. <strong>The</strong>se professionals<br />

bring a wealth of experience and expertise,<br />

ensuring that any diagnostic, programming,<br />

or repair needs are met with precision and<br />

efficiency. With years of service under their<br />

belts, these brand-specific technicians are<br />

equipped to tackle even the most complex<br />

automotive issues.<br />

<strong>The</strong> success of IVS 360 TM speaks<br />

volumes, with an impressive 163,928<br />

customer requests created and resolved in<br />

2023. This high success rate is a testament<br />

to the expertise and commitment of the<br />

IVS 360 TM team, especially the dedicated<br />

Master Technicians who handle brandspecific<br />

queries day in and day out.<br />

Moreover, IVS 360 TM doesn’t<br />

discriminate when it comes to the brands<br />

it caters to. With OE-specific Master<br />

Technicians available for a wide range of<br />

major vehicle brands, customers can rest<br />

assured that their automotive needs will be<br />

met comprehensively.<br />

<strong>The</strong> positive feedback from customers<br />

further underscores the effectiveness of IVS<br />

360 TM. Jack Richards from Millers <strong>Garage</strong><br />

praised the service for not only fixing faults<br />

but also enhancing product knowledge<br />

and understanding, highlighting the holistic<br />

support provided by IVS 360 TM .“This is<br />

truly a great service delivered by some of<br />

the most passionate master technicians that<br />

not only help you to fix a stubborn faults,<br />

but in fact massively improve your product<br />

knowledge and general understanding at the<br />

same time.” Jack Richards, Millers <strong>Garage</strong><br />

Tony Gill, Opus IVS Customer Support<br />

Manager UK/RoW believes that customers<br />

using IVS 360 TM are learning and upskilling<br />

their knowledge when using the<br />

service. “Customers often call for support<br />

on complex cases and our technicians<br />

support them. Feedback later on down the<br />

line indicates that these customers have<br />

used that knowledge again on reoccurring<br />

cases, showing us that technicians are upskilling<br />

naturally with the use of IVS 360 TM<br />

.” Says Tony.<br />

As automotive technology continues to<br />

advance at a rapid pace, having reliable<br />

diagnostic support is crucial. IVS 360 TM<br />

from Opus IVS sets a new standard in the<br />

industry, seamlessly blending expertise,<br />

innovation, and customer satisfaction.<br />

For all your automotive diagnostic<br />

needs, IVS 360TM stands as a beacon of<br />

excellence in the ever-evolving automotive<br />

landscape.<br />

Workshop owners can discover more<br />

about IVS 360 TM and Opus’ leading<br />

diagnostic platforms at MECHANEX<br />

Harrogate stand EE50. Event info: https://<br />

mechanex.info/harrogate/<br />

Opus IVS supports thousands of<br />

technicians and workshop owners with<br />

OEM brand-specific diagnostic support.<br />

From symptom driven advice through<br />

to complex repair guidance, Opus IVS<br />

provides the knowledge and expertise<br />

to get from fault diagnosis to successful<br />

repair in minimal time, reducing costs and<br />

downtime for today’s modern workshop.<br />

For more information about IVS 360TM<br />

and Opus IVS diagnostic solutions and<br />

how it can support your workshop visit:<br />

www.opusivs-uk.com<br />

20 THE GARAGE<br />

19, News Opus IV.indd 1 30/04/2024 13:56


5-6 June 2024, NEC<br />

Training | Tools | Technology<br />

<strong>The</strong> UK <strong>Garage</strong> and Bodyshop Event returns for its second<br />

edition at the NEC in June 2024.<br />

Bringing together 180 leading suppliers with 5,000 garage,<br />

bodyshop and vehicle detailing professionals, the 2-day event<br />

will host an interactive exhibition, live demonstrations,<br />

workshops and panel discussions with leading<br />

industry experts.<br />

FREE<br />

PARKING AND<br />

BREAKFAST<br />

for all garages<br />

More than<br />

5000<br />

visitors<br />

GARAGE PREVIEW<br />

200<br />

suppliers<br />

NEW FEATURES:<br />

Workshop<br />

Training<br />

Hub<br />

FREE TICKETS<br />

AVAILABLE<br />

Scan the QR code<br />

EV Training<br />

Hub<br />

Modern<br />

<strong>Garage</strong><br />

Student<br />

programme<br />

2024 exhibitors include<br />

UKGBE Front Feature Page.indd 1 30/04/2024 12:52


UK <strong>Garage</strong> and Bodyshop Event<br />

highlights show features and<br />

new training hubs for 2024<br />

As anticipation builds for the second edition of the UK <strong>Garage</strong> and Bodyshop<br />

Event at the NEC in Birmingham on June 5 and 6 2024, the trade exhibition has<br />

unveiled details of this year’s 14 show features and new training hubs designed<br />

exclusively for garages and technicians.<br />

This unique trade event offers a<br />

prime opportunity for garages and<br />

workshops to access dynamic training,<br />

cutting-edge technologies, and essential<br />

tools for their trade - plus free parking and<br />

breakfast is provided for garages.<br />

Attendees can engage in practical skills<br />

training led by over 80 renowned industry<br />

experts across four dedicated training<br />

hubs, covering topics such diagnostics,<br />

digitalisation, EV service and repair,<br />

DPF, ADAS, oils and lubricants, battery<br />

technology and technical data.<br />

First up, UK <strong>Garage</strong> and Bodyshop<br />

Event is highlighting the new Workshop<br />

Management Hub, an essential feature for<br />

garage owners and managers looking to<br />

improve business operations, profitability,<br />

and plan for the future. Topics covered<br />

include the impact of electric vehicles (EV)<br />

and hybrid on the market and adapting<br />

operations for the digital world.<br />

Additionally, the Workshop Technical<br />

Hub, in association with Autotechnician<br />

magazine, offers a jam-packed programme<br />

for the service, repair, and maintenance<br />

sector, to address challenges and<br />

advancements in the sector.<br />

<strong>The</strong> Modern <strong>Garage</strong> returns this<br />

year, in partnership with LKQ Euro Car<br />

Parts, offering a glimpse into the future<br />

of service and repair. This feature will<br />

showcase the latest tools, technology, and<br />

solutions tailored for modern vehicles and<br />

demonstrate how garages and workshops<br />

can optimise their operations and maximise<br />

profitability.<br />

Hosted by technical experts, Modern<br />

<strong>Garage</strong> provides practical insights and<br />

solutions on a range of key topics essential<br />

for servicing and repairing modern vehicles<br />

effectively. Visitors can also put their<br />

knowledge to the test and participate in<br />

interactive demonstrations and challenges<br />

on the stand for a chance to win exciting<br />

prizes.<br />

New for 2024, the trade event will<br />

launch its official student programme in<br />

partnership with Autotech Group, aiming to<br />

engage fresh talent and showcase real-life<br />

opportunities within the sector.<br />

UK <strong>Garage</strong> and Bodyshop Event will also<br />

host its popular lounges again this year<br />

including Refuel & Recharge, plus the<br />

Bodyshop Lounge, hosted by Bodyshop<br />

magazine, offering a networking hub<br />

for the collision repair sector, and the<br />

Meet the Experts lounge, presented by<br />

Autotechnician magazine, providing visitors<br />

the chance to engage with guest speakers<br />

when they are not presenting.<br />

Finally, the Automechanika Birmingham<br />

<strong>Garage</strong> Awards return for 2024, hosted by<br />

IAAF and headline sponsored by LKQ Euro<br />

Car Parts. This glittering event ceremony<br />

will take place on 5 June and will celebrate<br />

the very best independent garages and<br />

technicians across the UK. Nominations for<br />

the <strong>Garage</strong> Awards are now open and can<br />

be made here.<br />

Alex Jones, marketing director for the<br />

UK <strong>Garage</strong> and Bodyshop Event, said:<br />

“ After a hugely successful debut show<br />

in 2022, we’re really looking forward to<br />

the second instalment of UK <strong>Garage</strong> and<br />

Bodyshop Event.<br />

“As the industry is seeing profound<br />

changes, particularly with the adoption<br />

of EV and ADAS-enabled technologies,<br />

along with rapid advancements in service<br />

and repair techniques, attending this<br />

event is essential for garage owners,<br />

technicians, and bodyshop professionals.<br />

Our carefully curated programme of<br />

features and training hubs offer an<br />

unparalleled opportunity to stay ahead<br />

of developments and innovations in the<br />

sector, learn new skills and help businesses<br />

remain competitive and profitable.”<br />

For more information and to register<br />

for free tickets, visit: https://uk-garagebodyshop-2024.reg.buzz<br />

22 THE GARAGE<br />

xx, UKGBE Training Hub and Event info.indd 1 30/04/2024 12:11


UK <strong>Garage</strong> and Bodyshop Event<br />

reveals showstopping exhibitor<br />

product launches and highlights<br />

More than 15 new product<br />

unveilings from exhibitors have<br />

been preannounced, with many<br />

more launches to come at the show.<br />

Standout features include BM Catalysts’<br />

introduction of a dedicated garage<br />

campaign featuring two innovative<br />

online platforms designed to empower<br />

technicians to learn and earn.<br />

Additionally, garage management<br />

system provider TechMan will mark its<br />

tenth anniversary by revealing the latest<br />

integrations in its system, designed<br />

to revolutionise and modernise daily<br />

operations for garages and workshops.<br />

Other highlights include, Niterra, who<br />

will debut its newly launched exhaust<br />

pressure sensor family of products<br />

from the NTK portfolio, offering three<br />

distinct sensor measurements crucial for<br />

gathering emissions data for the ECU. Plus,<br />

TUNAP will unveil the 998 Pollen Filter Box<br />

Cleaner and Specialist tool, enhancing its<br />

airco well cleaning system range.<br />

<strong>Garage</strong> Hive will be demonstrating its<br />

brand-new <strong>Garage</strong> Hive Copilot feature,<br />

built around AI (artificial intelligence), as<br />

the garage management system company<br />

looks to embrace future technologies.<br />

AP Auto, newly appointed as the UK<br />

and Ireland distributor for Denso’s CTR<br />

air-conditioning service machines, will<br />

showcase the Kristal Base and Kheos<br />

Plus models, providing attendees with<br />

a firsthand look at these innovative<br />

offerings. Furthermore, On Board<br />

Defence Ltd. will introduce WheelArm,<br />

a revolutionary wheel stowing system<br />

designed to enhance safety and efficiency<br />

in garage, workshop, or bodyshop<br />

environments.<br />

Castrol will launch three exciting<br />

products at the event, including FoxRadar<br />

for remote oil level monitoring, the Castrol<br />

Workshop Hub for streamlined workwear<br />

ordering, and Aprimo, a comprehensive<br />

platform for accessing Castrol’s digital<br />

marketing materials.<br />

Sykes-Pickavant will display four new<br />

products at the show including its new<br />

Gen 4 ATF Machine, new coolant exchange<br />

machine, latest range of ‘Pro Brake<br />

Bleeders’ and new heavy duty induction<br />

heaters. Plus, the Bilstein Group will<br />

highlight its latest range expansion across<br />

With just over a month to go until the highly anticipated UK <strong>Garage</strong> and<br />

Bodyshop Event 2024 returns to the NEC, Birmingham on 5 and 6 June,<br />

organisers have revealed a whole host of exciting product launches and<br />

updates from exhibitors.<br />

drive shafts, starters and alternators, and<br />

brake calipers.<br />

Moreover, Oetiker’s new range of<br />

Hose Clamp Assortment kits, known as<br />

the Expertainer kits, will be on display,<br />

alongside Launch Tech UK’s latest EV<br />

diagnostic devices developed to meet the<br />

future needs of the industry.<br />

<strong>The</strong> UK <strong>Garage</strong> and Bodyshop Event<br />

offers a one-of-a-kind national event –<br />

with free parking and breakfast provided<br />

for garage and workshop professionals<br />

to access dynamic training, cutting-edge<br />

technologies and essential tools for their<br />

trade.<br />

Alex Jones, marketing director at Messe<br />

Frankfurt, organisers of UK <strong>Garage</strong> and<br />

Bodyshop Event comments: “We’ve got<br />

lots of product launches already revealed<br />

from exhibitors but are expecting plenty<br />

more at the show.<br />

“With so many challenges and changes<br />

happing in the industry, our event offers<br />

visitors a condensed yet comprehensive<br />

learning experience. In just a few days,<br />

attendees can gain more insights and<br />

exposure to the latest news, products,<br />

technology and training that would<br />

typically take months to acquire in the<br />

workplace. <strong>The</strong>y’ll also be able to benefit<br />

from significant savings and access to<br />

over 180 key industry suppliers.”<br />

Visitors can register for a free ticket at:<br />

https://uk-garage-bodyshop-2024.reg.<br />

buzz.<br />

<strong>The</strong>re are limited complimentary tickets<br />

remaining for the event, which is set to<br />

return for its second edition at the NEC in<br />

Birmingham on 5 and 6 June 2024.<br />

THE GARAGE 23<br />

xx, UKGBE Training Hub and Event info.indd 2 30/04/2024 12:11


COMMA<br />

wants to put<br />

mechanics<br />

in the driving<br />

seat at the<br />

UK <strong>Garage</strong><br />

& Bodyshop<br />

Event<br />

Comma, the world-class brand of automotive oils and lubricants, will be<br />

at the UK <strong>Garage</strong> & Bodyshop Event (Stand F50), at NEC Birmingham on<br />

5-6 June, to demonstrate how everything it does is ‘made for mechanics’<br />

and why its combined approach is a win for independent garages.<br />

Comma not only provides OEMapproved<br />

products to give<br />

mechanics peace of mind, but<br />

also the training and tools to help them<br />

navigate the complexities of the modern<br />

independent workshop by focusing on<br />

straightforward oil selection.<br />

Comma’s easy-to-use VRN tool, available<br />

at commaoil.com assists workshops<br />

in selecting the correct oil grade and<br />

products for most European vehicles. This<br />

is complemented by a 100% Compatibility<br />

Guarantee for products used as<br />

recommended.<br />

Workshops can also benefit from using<br />

Comma’s Stock Profiling tool, which<br />

allows them to discover the optimum<br />

range of products and pack sizes for their<br />

workshops based on vehicle service data<br />

specific to their location.<br />

At the show, Comma will be unveiling its<br />

new website, which has undergone a major<br />

redesign to provide mechanics with easy<br />

access to all the product information, tools<br />

and support it provides.<br />

It will also be inviting garages to learn<br />

more about Comma Workshop Stars – a<br />

programme launched by Comma to share<br />

and spotlight the stories behind some of<br />

the best independent garages in the UK.<br />

Serious about putting mechanics in<br />

the driving seat, Comma is also offering a<br />

prize draw for a team of up to twelve lucky<br />

people to win a PalmerSport day at the<br />

exhilarating Bedford Autodrome circuit.<br />

A spokesperson from Comma’s marketing<br />

team, said: “Comma’s focus is to make<br />

engine maintenance easier by providing<br />

quality products and straightforward oil<br />

selection and support for mechanics.<br />

“For us, it’s not about an individual<br />

product, tool or piece of training, it’s about<br />

combining all these elements together to<br />

create the tools that mechanics need and<br />

value.<br />

“We’re excited to be exhibiting at the<br />

UK <strong>Garage</strong> & Bodyshop Event, unveiling<br />

our new website and showing how our<br />

approach to oils and lubricants brings<br />

benefits to independent workshops.”<br />

For more information on Comma, please<br />

visit: www.commaoil.com or visit them on<br />

stand F50 at the show.<br />

How Comma’s<br />

‘combined’ approach is<br />

a win for mechanics<br />

Overview:<br />

For Comma, it’s not about an individual<br />

product, tool or piece of training,<br />

it’s about combining all these elements<br />

together to create the tools mechanics<br />

need and value. We will be hosting<br />

a talk and demonstrating the ways<br />

that Comma supports independent<br />

workshops.<br />

From its OEM-approved engine oils<br />

and unique 100% Compatibility Guarantee<br />

promise, which gives workshop<br />

owners confidence, to its free tools<br />

and training that help mechanics to<br />

stay on top of changing regulations<br />

and fit the right oils and lubricants to<br />

the right vehicles.<br />

Key takeaways:<br />

● <strong>The</strong> benefits Comma’s combined<br />

approach can bring to independent<br />

workshops<br />

● <strong>The</strong> ways Comma creates tools that<br />

mechanics need and value<br />

● <strong>The</strong> importance of using<br />

OEM-approved products in<br />

modern engines<br />

When will the demonstrations<br />

be taking place?<br />

At the Workshop Hub, which Comma<br />

is sponsoring. Wed June 5th,<br />

10:30 – 10:55<br />

Thurs June 6th, 13:30 – 13:55<br />

24 THE GARAGE<br />

24,25, UKGBE Comma.indd 1 30/04/2024 12:15


commaoil.com<br />

OEM approved,<br />

100% guaranteed<br />

engine oils<br />

When it comes to servicing<br />

your customers, we’ve got<br />

your back with our OEM<br />

approved engine oils and<br />

100% compatibility guarantee.<br />

Visit commaoil.com or scan<br />

the QR code to learn more.<br />

See us at the<br />

UK <strong>Garage</strong> &<br />

Bodyshop Event<br />

June 5-6 Stand F50<br />

Comma FP.indd 1 30/04/2024 12:15


<strong>Garage</strong> Hive to exhibit<br />

at UK <strong>Garage</strong> & Bodyshop<br />

Award-winning garage management software<br />

(GMS), <strong>Garage</strong> Hive is exhibiting at the UK <strong>Garage</strong><br />

& Bodyshop Event at Birmingham’s NEC on June<br />

5th and 6th. <strong>Garage</strong> Hive will be showcasing<br />

its community-driven, all-in-one solution for<br />

garages on stand AA28.<br />

Members of the <strong>Garage</strong> Hive team – including <strong>Garage</strong> Hive<br />

director Alex Lindley – will be on-hand to provide expert<br />

guidance to independent garage owners looking to boost<br />

business performance. Additionally, Alex is scheduled to deliver a<br />

compelling presentation titled ‘Leveraging Data from your <strong>Garage</strong><br />

Management System to Improve Decision Making’ at the event.<br />

“It will be an insightful talk for garage owners wanting to learn<br />

how they can optimise business operations using data,” said Alex.<br />

“We’ll discuss data collection priorities, consider which data<br />

points are paramount and how they can directly influence business<br />

outcomes. We’ll also look at methods for effectively analysing data<br />

to extract meaningful insights.<br />

“And it’s not just theory either. We’ll showcase real-world<br />

examples to illustrate how data-driven decisions have directly<br />

impacted business outcomes.”<br />

Meanwhile, over on the <strong>Garage</strong> Hive stand, visitors will be<br />

given the chance to interact with the software during live<br />

demonstrations. <strong>The</strong>re will also be plenty of freebies up for grabs<br />

including a chance to win a free pair of tickets worth £300 for <strong>The</strong><br />

Blend 2024, the annual independent garage conference taking<br />

place on Saturday 28th September in Birmingham.<br />

<strong>Garage</strong> Hive is among 180 top-tier suppliers set to exhibit at UK<br />

<strong>Garage</strong> & Bodyshop Event. More than 5,000 garage and bodyshop<br />

professionals are expected to attend.<br />

Visit <strong>Garage</strong> Hive on stand AA28 to learn more about how<br />

<strong>Garage</strong> Hive can streamline your garage operations and maximise<br />

efficiency. <strong>Garage</strong>s can claim their free ticket online at:<br />

https://garage-and-bodyshop-event.uk.messefrankfurt.com/<br />

birmingham/en.html.<br />

For further information on how <strong>Garage</strong> Hive helps independent<br />

garages operate more profitably, visit: www.garagehive.co.uk<br />

26 THE GARAGE<br />

xx, UKGBE <strong>Garage</strong> Hive.indd 1 30/04/2024 12:27


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In normal operation, a car’s ventilation<br />

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hour, along with pollutants, allergens<br />

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Bluecare.indd xx, UKGBE <strong>Garage</strong> 1 Hive.indd 2 25/04/2024 30/04/2024 14:16<br />

12:27


ENGAGE, LEARN, AND WIN<br />

Maverick Diagnostics unveils prizes for<br />

UK <strong>Garage</strong> & Bodyshop Event visitors<br />

Maverick Diagnostics is prioritising<br />

visitor engagement ahead of its<br />

participation at the forthcoming UK<br />

<strong>Garage</strong> & Bodyshop Event with prizes<br />

set to be on offer during the exhibition<br />

taking place at Birmingham’s NEC on<br />

the 5th and 6th June.<br />

After being recognised for its<br />

customer engagement during<br />

last year’s Automechanika UK,<br />

expectations are high to repeat and even<br />

exceed the previous number of preregistrations<br />

on the company’s exhibitor<br />

landing page.<br />

A leading provider in the diagnostics<br />

arena by supplying genuine OEM-approved<br />

dealer tools and essential technical support<br />

to independent workshop professionals,<br />

Maverick Diagnostics is confident these<br />

credentials will inspire professionals.<br />

Another way it is hoping to attract visitors<br />

and achieve its target is by presenting<br />

UK <strong>Garage</strong> & Bodyshop Event visitors an<br />

opportunity to earn a prize by entering its<br />

social media competition.<br />

<strong>The</strong> renowned Automotive Training<br />

Academy, which partners with Maverick<br />

Diagnostics and the Institute of the Motor<br />

Industry, is growing in both stature and<br />

demand. It offers an array of courses,<br />

delivered by experts in their respective<br />

field, to help professionals improve their<br />

skills and ensure they are prepared to face<br />

evolving vehicle technology and complex<br />

vehicle repairs.<br />

Given the necessity of training and<br />

quality of its courses, Maverick Diagnostics<br />

is offering a visitor an opportunity to win<br />

a course for themselves and a colleague.<br />

To enter a random draw, delegates simply<br />

need to take a selfie of themselves on the<br />

Maverick Diagnostics stand, tag and follow<br />

the company on one of its social media<br />

channels (Facebook, Instagram, LinkedIn<br />

or X).<br />

Furthermore, Maverick Diagnostics will be<br />

giving away an Opus Mongoose Plus – Pass-<br />

Thru dongle. This is a diagnostic device that<br />

enables users to repair complex vehicles<br />

with OEMs’ J2534 applications – including<br />

VAG, Nissan, Honda, Chrysler, Fiat, Ford,<br />

GM/Vauxhall and Toyota. Economical and<br />

compact, the popular Opus Mongoose-Plus<br />

is a cost-effective alternative to buying full<br />

dealer tool packages.<br />

To be in with a chance of snapping<br />

up this sought-after tool, visitors will<br />

enter a random draw if they pre-register<br />

via Maverick Diagnostics’ UK <strong>Garage</strong> &<br />

Bodyshop Event page. This can be found<br />

at https://uk-garage-bodyshop-2024.<br />

reg.buzz/?exhibitor-inviter=maverickdiagnostics.<br />

Maverick Diagnostics Managing Director,<br />

Laura Hall, said excitement and anticipation<br />

was already building: “We’ve enjoyed<br />

tremendous success at exhibitions over<br />

recent years, and, from communicating our<br />

presence to customers, we are confident of<br />

another successful year.<br />

“We are also confident that our offering,<br />

as well as the competitions on offer, will<br />

entice new prospects too. Whether new<br />

to the company or seasoned Maverick<br />

Diagnostics veterans, our friendly staff will<br />

be ready to offer a warm and professional<br />

welcome.”<br />

UK <strong>Garage</strong> & Bodyshop Event visitors can<br />

visit Maverick Diagnostics in Hall 6 Stand<br />

B28 and experience its OEM dealer tools<br />

first-hand.<br />

Learn more about Maverick Diagnostics at<br />

www.maverickdiagnostics.com.<br />

28 THE GARAGE<br />

28, UKGBE Straightset And Maverick.indd 1 30/04/2024 12:48


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THE GARAGE 29<br />

28, UKGBE Straightset And Maverick.indd 2 30/04/2024 12:47


Ben launches new health checks for automotive industry people<br />

Automotive industry charity, Ben, is<br />

launching new health checks for<br />

automotive people, offering the<br />

chance for those who work in the industry<br />

to have a personal MOT for their physical<br />

and mental health.<br />

Ben Health Checks can be booked<br />

by any automotive employer wanting<br />

to invest in the health and wellbeing of<br />

their employees. In today’s fast-paced<br />

world and work environment, with<br />

multiple additional challenges, prioritising<br />

employee health and wellbeing has never<br />

been more important for any business.<br />

This is further supported by results from<br />

Ben’s Health & Wellbeing survey which<br />

indicate that 99% of respondents said they<br />

had experienced an issue with their health<br />

or wellbeing over the past 12 months.<br />

<strong>The</strong> health checks offer the opportunity<br />

for automotive employees to have oneon-one<br />

conversations about their physical<br />

and mental health with a qualified health<br />

professional. <strong>The</strong> health checks also<br />

identify potential issues and also suggest<br />

making positive changes so people can live<br />

and work well.<br />

Ben is offering two types of health<br />

checks; one focusing solely on physical<br />

health (20 minutes) and another that is<br />

a full MOT, checking both physical and<br />

mental health (30 minutes). In the physical<br />

health check, four tests are carried<br />

out including resting heart rate, blood<br />

pressure, body mass index (BMI) and body<br />

fat percentage. <strong>The</strong> health professional<br />

will then discuss results with each<br />

employee and compare them with national<br />

health guidelines to provide a clear<br />

understanding of their current physical<br />

health. In the physical and mental health<br />

check, employees will undertake the same<br />

physical health tests as well as a mental<br />

health check-in to see how they are<br />

feeling in terms of levels of stress, mood<br />

and worry and coping day-to-day.<br />

To start the roll out of Ben’s Health<br />

Checks, the team will be attending the<br />

upcoming UK <strong>Garage</strong> & Bodyshop Event<br />

from 5-6th June at the NEC, offering<br />

attendees the opportunity to learn more<br />

and have their very own health check.<br />

Rachel Clift, Health & Wellbeing Director<br />

at Ben, said: “It’s never been more<br />

important for employers to prioritise<br />

employee health and wellbeing, especially<br />

at the moment when there are multiple<br />

work and life pressures on our automotive<br />

family. Employee absences can be linked<br />

to lifestyle-related illnesses, with factors<br />

such as alcohol, obesity and smoking<br />

known to be at the root of many health<br />

conditions.<br />

“With 1 in 3 automotive people<br />

reporting to be struggling with their<br />

mental health or wellbeing, providing<br />

a health check is a proactive step,<br />

empowering people to take control of<br />

their health and wellbeing so they can<br />

lead healthier, more fulfilling lives. By<br />

booking Ben Health Checks for your<br />

employees, you’re not only investing in<br />

your people and your business, you’ll also<br />

be supporting your industry charity.”<br />

To learn more about Ben Health<br />

Checks and schedule a session for<br />

your employees, visit www.ben.org.<br />

uk/healthchecks. All health checks are<br />

delivered on site to allow for minimal<br />

disruption to the working day and they are<br />

private, confidential, and carried out on a<br />

one-to-one basis with a qualified health<br />

professional.<br />

It’s free to attend the upcoming UK<br />

<strong>Garage</strong> & Bodyshop Event from 5-6th<br />

June – so sign up by visiting:<br />

https://uk-garage-bodyshop-2024.reg.<br />

buzz/ben and receive your free Ben<br />

Health Check!<br />

30 THE GARAGE<br />

xx, UKGBE BEN.indd 1 30/04/2024 13:26


Thinkcar UK<br />

welcomes<br />

YouTube star at<br />

UK <strong>Garage</strong> and<br />

Bodyshop Event<br />

<strong>The</strong> star of YouTube channel Mechanic Mindset will be appearing with Thinkcar UK at<br />

the UK <strong>Garage</strong> and Bodyshop Event (UKGBE) taking place from 5-6 June at the NEC<br />

Birmingham, where the company is also set to enable visitors to take up a showexclusive<br />

offer on one of their tools.<br />

For the last five years, Mechanic<br />

Mindset’s founder Darren Quinn has<br />

been offering techs insight on tools,<br />

methods and training, and in 2024 he is<br />

teaming up with Thinkcar UK at the UKGBE<br />

to demonstrate how mechanics can<br />

benefit from using their equipment. “We<br />

are really looking forward to welcoming<br />

Darren to our stand,” said Alex Gillbanks,<br />

Managing Director of Impact Diagnostics,<br />

the specialist supplier behind Thinkcar<br />

UK.” Darren will also be explaining the<br />

benefits of the Mechanic Mindset training<br />

platform and mobile phone app. “This<br />

is a great tool for techs” said Alex,” and<br />

we are delighted to be helping Darren<br />

promote this on the stand.”<br />

Thinkcar UK is on a roll in 2024, and<br />

keen to get its kit into the hands of techs.<br />

“Visitors to the stand will be able to<br />

access a special offer price for one of our<br />

fantastic tools,” said Alex. Highlights from<br />

the range on the will stand include the<br />

Thinktool Euro Master Lite 8 inch scantool,<br />

a compact pro-level scan tool, along with<br />

the Thinkcar Max, Thinkcar X10S, Thinkcar<br />

X5, and newly released Euro Master X and<br />

many more.<br />

<strong>The</strong> company also offers a unique<br />

remote diagnostics solution, as well as<br />

a wide array of EV tools, including the<br />

Master CE EVD a dedicated EV diagnostic<br />

tool. This is complemented by the Bolt-On<br />

EV Kit, which greatly expands the ability to<br />

diagnose batteries and components whilst<br />

they are off the car. <strong>The</strong>n there is the EVC<br />

201, an EV high-voltage insulation tester<br />

and the Thinkcar EVP 802 Battery Pack<br />

Equaliser Balancer. For charging, there is<br />

the Thinkcar EVP 902 Battery Charger,<br />

and for lifting batteries the Thinkcar<br />

EVP501.<br />

On the ADAS front, the company<br />

offers the foldable Thinkcar UK ADAS<br />

Mobile, which comes with all the relevant<br />

accessories, and includes targets for a<br />

wide range of manufacturers.<br />

“Nothing beats a live demonstration,”<br />

said Alex. “When technicians and garage<br />

owners see what our equipment can do<br />

when they visit our stand, they will be won<br />

over.”<br />

Thinkcar UK will be on Stand K30 at the<br />

UKGBE.<br />

Watch Mechanic Mindset on<br />

YouTube (https://www.youtube.com/@<br />

MechanicMindset) and follow on<br />

Facebook (https://www.facebook.com/<br />

mechanicmindset) to stay updated with<br />

technician insight.<br />

For more information about Thinkcar UK<br />

visit: https://www.thinkcar.uk/<br />

<strong>The</strong><br />

Supporting the Independent <strong>Garage</strong> sector<br />

VISIT US IN<br />

HALL 6 STAND J72<br />

TO SEE HOW WE<br />

CAN HELP PROMOTE<br />

YOUR PRODUCT AND<br />

BUSINESS IN THE<br />

NEXT GARAGE<br />

Natalie@talk-media.uk | 01732 445674 | 07791 094967<br />

www.garageandmot.com<br />

THE GARAGE 31<br />

xx, UKGBE BEN.indd 2 30/04/2024 13:26


NEWS<br />

How to replace a brake<br />

tester reducing the business<br />

inconvenience and cost<br />

While standalone garage equipment is simple to replace, some heavier, fixed position items, may<br />

prove more problematic. In the case of brake testers, which are often installed in bespoke floor<br />

recesses in front of workshop doors, the potential for business disruption is larger.<br />

So, what can garages do to reduce both inconvenience and cost impacts?<br />

Plan for brake tester replacement<br />

Leaving a brake tester to fail at the end of its life creates an<br />

impossible situation where disruption is inevitable. <strong>The</strong>refore,<br />

being proactive is the best approach to reduce the impact of<br />

replacement, by taking control of the situation.<br />

Talk to a few garage equipment suppliers like Straightset, and<br />

work out what will fit into the old unit’s place. Understanding what<br />

is involved is also crucial. Very often, brake testers can be replaced<br />

using the existing floor recesses. This saves both the cost and time<br />

required to dig out the existing recess to modify it to a new unit. It<br />

can also save you days in lost productivity waiting for concrete to<br />

dry.<br />

Know the options available<br />

Just replacing one brake tester with one the same is not always<br />

giving you the best bangs-per-buck. <strong>The</strong>refore, it is always best to<br />

know the available options before deciding on the product, and<br />

action, to take.<br />

Rollers that were originally only 600mm wide are often too small<br />

for the largest class IV vehicles. Increasing the size of the roller<br />

bed can enable you to test a wider range of vehicles, increasing<br />

potential profitability. Uprating the roller bed to a heavier capacity<br />

would be a wise investment, and one that cannot be done<br />

retrospectively after your new unit has been installed. Brake testers<br />

can also have Class I and Class II adaptors for motorcycle testing.<br />

Features such as tablet control, repeat monitors, weighbridges<br />

and many other features that could be useful to your operation<br />

are available, but not always off the shelf. Research is key, to<br />

understand what your business needs, what it can work with, and<br />

how this may impact installation time.<br />

No need to panic buy<br />

Planning for a brake tester replacement ahead of time gives the<br />

opportunity to consider the options available.<br />

A panic buy can severely limit these options as you try to get your<br />

MOT bay operational again as quickly as possible. <strong>The</strong> list of DVSA<br />

accepted equipment comes with all the information you need to<br />

ensure it is suitable for the types of vehicles you are testing.<br />

It is also worth remembering that just because a brake tester<br />

appears on the accepted list, it does not mean they are all equal.<br />

Research is essential.<br />

If you buy an existing business with equipment already installed,<br />

and the equipment is not already MTS DVSA connectable, you will<br />

need to either upgrade (if available from the manufacturer) or<br />

replace.<br />

Key points to remember<br />

● Be aware of the condition of your existing brake tester and<br />

its service bills.<br />

● Do not leave brake tester replacement until it becomes a<br />

panic buy.<br />

● Think about the shortcomings in your existing equipment<br />

and what features you would like in the replacement unit.<br />

● Talk to equipment suppliers.<br />

● Avoid companies that code-lock your equipment, thereby<br />

restricting who can service and calibrate. Otherwise, you<br />

risk becoming captive to their services only.<br />

To find out more about Straightset’s range of MOT and ATL brake<br />

testers, please call on 01909 480055, email info@straightset.co.uk<br />

or visit www.straightset.co.uk.<br />

32 THE GARAGE<br />

32, News Straightset.indd 1 30/04/2024 13:40


Products and Services<br />

Contact Nat Excell on 01732 445674 / 07791 094967<br />

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Hillier 3x1.indd 1 01/12/2022 15:08<br />

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Cla sified Example.indd 1 27/01/2021 13:53:17<br />

A NEW YEAR, SO MAKE IT<br />

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1 Front.indd 1 21/12/2023 13:11<br />

For more details or to book your next advert contact<br />

Nat Excell<br />

natalie@talk-media.uk<br />

01732 445674 / 07791 094967<br />

Issue 358<br />

January 2024<br />

THE GARAGE 33<br />

33 Product and Services.indd 1 30/04/2024 10:26


PEOPLE<br />

People stories and movements from around your industry<br />

WhoCanFixMyCar adds<br />

two new hires to its C-Suite<br />

WhoCanFixMyCar today announces the appointment of two new hires to its<br />

Senior Leadership team in the roles of Chief Technology Officer (CTO) and<br />

Chief Financial Officer (CFO).<br />

Amanda Webb, assuming the role of CFO,<br />

joins the company as a CIMA Qualified<br />

Finance Director with over 20 years’<br />

experience across a diverse range of sectors<br />

including Renewable Energy Services, Telco,<br />

Professional Services, Software and Financial<br />

Services.<br />

Her background covers PE, VC, JV, Owner<br />

Managed and Plc Businesses. Having held<br />

management positions in EMEA and UK<br />

focused roles, Webb’s success record in<br />

financial leadership and managing full lifecycle<br />

projects from design to completion<br />

will be leveraged to support the business’s<br />

plans for further growth.<br />

In addition, Craig Livings joins the car<br />

maintenance marketplace as CTO and brings<br />

a wealth of experience in IT and Software<br />

Engineering, spanning almost 20 years. His<br />

recent career has seen him leading a team<br />

of over 120 people and being responsible for<br />

technology strategy, technical coaching and<br />

transformation.<br />

Livings’ experience in managing<br />

large projects and supporting business<br />

transformations, as well as his skill in<br />

innovative problem solving, will be an asset<br />

to the company in ensuring its platform<br />

meets the needs of its customers, both<br />

drivers and garages, now and in the future.<br />

As WhoCanFixMyCar looks to the future,<br />

the appointments of Webb and Livings<br />

come as the company aims to cement its<br />

foothold at the centre of the automotive<br />

repair ecosystem while remaining agile to the<br />

evolution of the wider automotive industry.<br />

Kevern Thompson, CEO at<br />

WhoCanFixMyCar says, “We’re very pleased<br />

to have Amanda and Craig onboard at such<br />

an exciting time for the business. <strong>The</strong>y are<br />

fantastic additions to our growing team,<br />

and I look forward to the new energy and<br />

expertise they will bring to WhoCanFixMyCar.<br />

“With our planned projections for growth,<br />

and the innovative way in which we are going<br />

to challenge how software development has<br />

historically been launched as a Go-to-Market<br />

concept, it is essential that we embrace<br />

a solid and reliable leadership team and is<br />

an absolute necessity for our success. <strong>The</strong><br />

additions to our team will be huge assets in<br />

our strategy for the short- and long- term<br />

future of WhoCanFixMyCar.”<br />

<strong>The</strong> new appointments are yet more<br />

positive markers for growth and change at<br />

WhoCanFixMyCar, following last month’s<br />

announcement of Kevern Thompson’s<br />

appointment as CEO. <strong>The</strong> automotive<br />

Shaftec Automotive Components<br />

announces Sales Management update<br />

Birmingham-based remanufacturer<br />

Shaftec Automotive has announced<br />

that Sales Director Tom Curtis will be<br />

leaving the company at the end of April<br />

Tom joined Shaftec in July 2010 and has<br />

spent a great deal of time developing<br />

strong relationships with customers across<br />

the Automotive Aftermarket. As a result,<br />

the Shaftec brand is now well established<br />

across the UK and Ireland. Additionally, key<br />

distribution agreements across Europe<br />

have also been put in place, helping to grow<br />

Shaftec’s export business.<br />

Shaftec would like to thank Tom for his<br />

dedication to growing the company into the<br />

well-respected and trusted brand it is today,<br />

and extends their best wishes in all future<br />

endeavors.<br />

Tom was instrumental in securing Shaftec’s<br />

future in 2018, and over the last few years<br />

he has been working closely with Marc<br />

Wise to grow the brand and increase the<br />

Shaftec business across the UK & Ireland and<br />

ecommerce business looks to not only<br />

leverage its new leadership energy to drive<br />

the business forward and achieve new<br />

heights over the next 12 months.<br />

European Automotive Aftermarket.<br />

<strong>The</strong>refore, the company is also delighted<br />

to announce Marc Wise has been appointed<br />

as Sales Director, covering both UK and<br />

export customers. Marc joined Shaftec<br />

nine years ago and became Sales Manager<br />

in 2021, with this appointment ensuring<br />

continued development and company<br />

progression following Tom’s departure.<br />

Marc has strong relationships with<br />

customers and buying groups across the<br />

UK & Ireland and European Automotive<br />

Aftermarket, while he also continues to grow<br />

the brand’s reach across Europe.<br />

Marc commented after his appointment:<br />

“I’m really happy to have the opportunity<br />

to continue the journey I have been on for<br />

the last nine years. A lot of this time has<br />

been spent working closely with Tom, and I<br />

personally thank him for being such a good<br />

mentor and friend. We have some great<br />

opportunities both in the UK and Ireland,<br />

and across the water in Europe, and I’m<br />

proud and excited to be leading such a great<br />

team we have at Shaftec.”<br />

34 THE GARAGE<br />

34 people.indd 1 30/04/2024 10:24


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