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Modern Insurance Magazine Issue 65

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INSURTECH<br />

2. Shared Fate<br />

We also touched on this idea of Shared Fate, where<br />

Google Cloud is going beyond the shared responsibility<br />

model which most cloud providers focus on. In the Shared<br />

Responsibility Model, a cloud provider is responsible for<br />

the security of the infrastructure, while the customer is<br />

responsible for maintaining a secure configuration on top<br />

of that.<br />

While the setup might be technically correct, this can<br />

create an ‘Us vs. Them’ model. Alternatively, Google<br />

instead wants to partner more deeply with customers,<br />

providing more default guidance and ensuring that<br />

security is built into our products and not ‘bolted on’.<br />

This will help us to tackle the broader cyber risk landscape<br />

together, partnering with the insurance industry to provide<br />

access to cyber insurance via a program that I oversee<br />

called the Risk Protection Program. Shared Fate is now<br />

really built into our ethos as a company, and you’ll see it<br />

in many things we do.<br />

3. Mandiant Expertise<br />

We also had our Mandiant Threat Intelligence and<br />

Mandiant Consulting teams speak at Cyber Day, and it’s<br />

truly incredible to hear firsthand from leaders on the front<br />

line. Mandiant talked through the latest trends in what<br />

they’re seeing by way of threat actor activity, and how<br />

organizations should best respond.<br />

As a Risk Manager, it’s important to work with incident<br />

response providers that are experienced in what they<br />

do. In insurance terms, this can reduce the frequency of<br />

an event by applying their threat intel and suggestions<br />

to harden an environment; however, it can also greatly<br />

reduce the severity of an event if you work with the right<br />

incident response provider from the start. The integration<br />

that Mandiant has with the insurance industry, and the<br />

impact they have when given the chance to remediate<br />

incidents quickly, was truly incredible to see.<br />

Q<br />

In this era of ‘work from anywhere’, how are providers<br />

like Google positioned to stave off cyberattacks that<br />

occur in the Cloud?<br />

We’ve put some Cloud Security Megatrends<br />

principles together, which will form the best general<br />

A reference material when it comes to discussing<br />

how cloud providers can help drive security. There’s lots<br />

of good content in there that speaks to how the divide<br />

between security in a cloud environment vs. an on-premise<br />

environment will widen over time, simply because these<br />

trends will compound.<br />

Monica leads business risk and insurance<br />

for Google Cloud, including managing<br />

insurance product development and<br />

partnerships for Google Cloud’s Risk<br />

Protection Program. Monica is also the<br />

Head of Actuarial, Analytics & Systems for<br />

Alphabet’s Business Risk & <strong>Insurance</strong> team.<br />

She is passionate about driving innovation<br />

in the industry through combining her<br />

experience in both tech and insurance. Prior<br />

to her current role at Google, she focused<br />

on managing new and emerging risks<br />

through working closely with Alphabet’s<br />

Other Bets.<br />

Responding to your question more specifically, there<br />

are layers to this. Google focus on developing what<br />

security practitioners call a ‘Zero Trust’ approach, which<br />

means that from a technical perspective, every network,<br />

device, person and service is untrusted until it proves<br />

itself. Access decisions consider multiple factors like<br />

user identity, device health, and context, making it more<br />

difficult for attackers who breach a single device to<br />

move with a network. You never trust and always verify,<br />

which enhances security and reduces the likelihood that<br />

attackers will get in. This is particularly important when<br />

your workforce is distributed and there’s no physical<br />

boundary to where employees are logging in from.<br />

Additionally, we often talk in depth about the importance<br />

of defense, which focuses on multiple layers of<br />

controls and capabilities to protect against the impact<br />

of configuration errors and attacks. This helps with<br />

cyberattacks in the sense that it stops them happening<br />

in the first place, and prevents attackers from moving<br />

laterally.<br />

Monica Shokrai,<br />

FCAS, MAAA, Head of Business Risk and<br />

<strong>Insurance</strong>, Google Cloud<br />

MODERN INSURANCE | 69

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