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TOM 03 2024

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T<br />

TOPS<br />

M<br />

OF THE MONTH<br />

<strong>TOM</strong>O<br />

RETAIL REAL ESTATE<br />

TOPS<br />

OF THE<br />

MONTH<br />

Essential News About The Players In In<br />

The Retail Real Property Estate Market In in Germany<br />

THE HOTTEST DEALS +++<br />

INTERVIEWS +++ STATEMENTS<br />

+++ PARTICULARS +++<br />

ANALYSES +++ PROJECTS<br />

presented by HI-HEUTE.DE<br />

March <strong>2024</strong><br />

Brick-and-mortar shoe retailers performed above average in the annual results. <br />

Shoe trade doing pretty well<br />

Sales up by almost 500 million euros<br />

Despite some spectacular insolvencies,<br />

retail sales of shoes<br />

rose by around four percent<br />

or 480 million euros to 11.6<br />

billion euros in the previous<br />

year, according to initial projections<br />

by the BTE German<br />

Textile, Footwear and Leather<br />

Goods Retail Association.<br />

„However, sales are still almost<br />

1.5% below the pre-corona<br />

level of 2019,“ says BTE<br />

Managing Director Axel Augustin.<br />

Last year, brick-and-mortar shoe<br />

retailers in particular performed<br />

above average. According<br />

to BTE estimates, sales in shoe<br />

stores rose by almost eight percent,<br />

but are still around six percent<br />

below 2019. „However, we<br />

are observing major differences<br />

across the retail sector depending<br />

on location or business concept,“<br />

says Augustin. „The spectrum<br />

ranges from record sales to business<br />

closures and insolvencies<br />

due to the sharp rise in costs and<br />

major asset losses during the enforced<br />

coronavirus closures.“<br />

170 retailers<br />

closed for good<br />

According to BTE estimates,<br />

around 170 shoe retailers closed<br />

their doors for good in 2023 -<br />

partly due to insolvency, partly<br />

voluntarily, for example due to<br />

a lack of successors. Currently,<br />

only around 2,600 bricks-andmortar<br />

shoe specialists are likely<br />

to still be active on the market.<br />

According to sales tax statistics,<br />

there were still 4640 companies<br />

in 2013.<br />

Brick-and-mortar shoe retailers<br />

currently perceive increasing<br />

bureaucracy as the biggest problem.<br />

High cost increases rank second.<br />

Other frequent complaints<br />

include customers‘ reluctance to<br />

buy, increasing competition with<br />

their own suppliers, a shortage<br />

of skilled workers and a loss of<br />

attractiveness of their own location.<br />

Online segment<br />

loses share<br />

Mail order and online retail lost<br />

sales in the previous year. However,<br />

due to the strong upturn in<br />

the coronavirus years 2020 and<br />

Symbolic image: Adobe Stock / Vadim<br />

2021, BTE estimates that it is<br />

around 40% higher than in 2019.<br />

Augustin: „We assume that the<br />

mail-order segment accounted<br />

for just under a quarter of the<br />

overall shoe market last year.“<br />

Cautious<br />

expectations<br />

Shoe retailers‘ sales expectations<br />

for <strong>2024</strong> are very cautious. According<br />

to a recent BTE survey,<br />

only a quarter of participants expect<br />

a significant increase in sales<br />

for the current year. A further<br />

quarter see themselves at around<br />

the same level as 2023, while just<br />

under half fear losses of at least<br />

one percent. „We must therefore<br />

expect further business closures<br />

in <strong>2024</strong>,“ warns Augustin.


Page 2<br />

In the 60th anniversary year<br />

of the future Westfield Ruhr<br />

Park in Bochum, Unibail-Rodamco-Westfield<br />

(URW) is<br />

crowning the success story of<br />

one of the largest shopping and<br />

leisure destinations in Germany:<br />

Westfield Ruhr Park will<br />

be only the third destination<br />

in Germany to bear the internationally<br />

renowned Westfield<br />

brand name, alongside Westfield<br />

Centro in Oberhausen<br />

and Westfield Hamburg-Überseequartier.<br />

With the new name goes a quality<br />

concept from the lifestyle,<br />

shopping, gastronomy and leisure<br />

sectors. The renaming to<br />

Westfield Ruhr Park will take<br />

place on September 26, <strong>2024</strong><br />

as part of a major event to mark<br />

the 60th anniversary of the center,<br />

which opened in 1964.<br />

Westfield Ruhr Park will now<br />

be one of the 40 Westfield flagship<br />

destinations in the USA and<br />

Europe. The combination of the<br />

international reputation of the<br />

Westfield brand and the local<br />

tradition of the center in Bochum<br />

should further increase<br />

the attractiveness of the location<br />

and at the same time give<br />

NEWS<br />

New brand identity as<br />

Westfield Ruhr Park<br />

URW Germany plans to rebrand the Bochum destination<br />

The Bochum shopping destination will soon be known as Westfield<br />

Ruhr Park. <br />

Visualization: URW<br />

the entire city of Bochum and<br />

the surrounding region even<br />

more appeal.<br />

Andreas Hohlmann, Managing<br />

Director Austria & Germany<br />

at Unibail-Rodamco-Westfield,<br />

says: „In the year of the 60th<br />

anniversary of the future Westfield<br />

Ruhr Park, we are sending<br />

a clear signal and underlining<br />

the future viability of the location.<br />

Under the new brand<br />

name Westfield Ruhr Park, the<br />

already very successful destination<br />

will become even more<br />

attractive for international and<br />

national brands and concepts in<br />

future. In conjunction with the<br />

rebranding, we will also work<br />

consistently on the strategic<br />

development of Westfield Ruhr<br />

Park and position it even more<br />

succinctly as a flagship destination<br />

with an extraordinary mix<br />

of retail and experience-oriented<br />

gastronomy and entertainment<br />

concepts.“<br />

March <strong>2024</strong><br />

Deutsche EuroShop<br />

reports significant<br />

growth for 2023<br />

Shopping center investor Deutsche<br />

EuroShop has now announced<br />

its preliminary and as yet<br />

unaudited results for the 2023<br />

financial year. „We recorded<br />

significant growth in 2023, both<br />

operationally and in terms of<br />

our investment portfolio. Customer<br />

footfall and tenant sales<br />

continued their recovery. Compared<br />

to 2022, 5.7% more people<br />

visited our shopping centers<br />

and our tenants increased their<br />

retail sales by 8.6%,“ explains<br />

CEO Hans-Peter Kneip.<br />

German fashion<br />

industry with<br />

double-digit sales<br />

growth in 2023<br />

German clothing manufacturers<br />

achieved double-digit sales<br />

growth of 10.8% and a turnover<br />

of 6.8 billion euros in 2023. In<br />

addition, the official figures<br />

from the Federal Statistical Office<br />

show a year-on-year increase<br />

in the number of employees<br />

of 3.8% to just under 20,000,<br />

which the industry organization<br />

GermanFashion Modeverband<br />

Deutschland describes as „pleasing“.<br />

In comparison, the number of<br />

business premises remained stable<br />

with a slight increase of 1.2<br />

percent, whereby the statistics<br />

refer to businesses with more<br />

than 50 employees.<br />

New offers and ideas for Boulevard Berlin<br />

H&M comes to the shopping center with a home range<br />

Boulevard Berlin will open in<br />

<strong>2024</strong> with new offerings, including<br />

the arrival of H&M and<br />

H&M Home. In addition to jewelry<br />

and clothing, the fashion<br />

brand will also offer decorative<br />

items and home accessories<br />

in an additional space in the<br />

future.<br />

In addition, the electronics store<br />

Saturn has confirmed that it will<br />

remain in Boulevard Berlin. The<br />

Boulevard is also launching a<br />

new marketing campaign for the<br />

new year, in which the stylized<br />

B in the logo plays an important<br />

role.<br />

The redesign measures at Boulevard<br />

Berlin will continue in<br />

Boulevard Berlin is changing its face. <br />

<strong>2024</strong>. This will bring many positive<br />

developments for the shopping<br />

offer, which will be concentrated<br />

on the two lower floors<br />

in future. The sporting goods<br />

manufacturer Nike and Paper<br />

Photo: Boulevard Berlin<br />

& Tea were already two new<br />

additions to the store in 2023.<br />

In <strong>2024</strong>, H&M will not only<br />

modernize its existing range in<br />

Boulevard Berlin, but will also<br />

significantly expand it. With the<br />

opening of a new H&M Home<br />

on 3000 square meters, the company<br />

wants to ensure that customers<br />

can store for decorative<br />

and furnishing items. The store<br />

will remain open throughout the<br />

renovation.<br />

Saturn already modernized its<br />

5000 square meter space last<br />

year and will remain a tenant of<br />

Boulevard Berlin. The same applies<br />

to the perfumery Douglas<br />

and the shoe retailer Deichmann.<br />

The latter is relocating from the<br />

second floor to the first floor in a<br />

much larger space. In addition, a<br />

number of other innovations are<br />

already in the starting blocks for<br />

<strong>2024</strong>.


Page 3<br />

TOP STATEMENT OF THE MONTH March <strong>2024</strong><br />

TOP STATEMENT<br />

March<br />

„From the outset,<br />

my role was that of<br />

a restructurer and<br />

liquidator, with the<br />

clear aim of transferring<br />

as many<br />

Real stores and<br />

their employees<br />

as possible to the<br />

new operators<br />

and closing as few<br />

stores as possible<br />

in the end. On<br />

the one hand, the<br />

stores were to be<br />

handed over to<br />

Kaufland, Edeka,<br />

Rewe etc., while<br />

on the other hand<br />

the active stores<br />

had to continue<br />

to generate good<br />

sales and positive<br />

contribution margins.<br />

This project<br />

is unique in the<br />

history of European<br />

retail.“<br />

Bojan Lucer, last CEO of<br />

Real, in an article in the<br />

Immobilien Zeitung


Firmly aware<br />

of our impact<br />

We are a visible force for sustainable economic progress and urban innovation.<br />

Sustainability driven, we nurture the communities where we build and foster<br />

things that last for their wellbeing.<br />

www.sonaesierra.com


Page 5 ANALYSES March <strong>2024</strong><br />

Insolvency trend in the<br />

food service industry continues<br />

Current analysis: the wave has only just begun<br />

Between 2020 and 2023,<br />

around 48,000 businesses in<br />

the catering industry closed<br />

across Germany. During this<br />

period, 6,100 businesses went<br />

out of business due to insolvency.<br />

In 2023 alone, around<br />

one in ten catering businesses<br />

closed. This is according to an<br />

analysis by Creditreform.<br />

„The food service industry is<br />

one of the main losers of the<br />

crisis in recent years. The sector<br />

is almost helplessly at the<br />

mercy of rising costs due to<br />

inflation. There are hardly any<br />

alternatives. At the same time,<br />

the necessary price increases are<br />

driving customers away,“ says<br />

Patrik-Ludwig Hantzsch, Head<br />

of Creditreform Economic Research.<br />

„The hospitality industry<br />

had not yet recovered from<br />

the coronavirus crisis when the<br />

next blow came in the form of<br />

inflation.“ Price-adjusted sales<br />

and earnings in the hospitality<br />

industry are currently still below<br />

the 2019 level.<br />

Many young<br />

businesses affected<br />

OPS F THE ONTH<br />

In the previous year, one in ten catering businesses went out of business.<br />

<br />

Symbolic image: Pixabay / Cindy Parks<br />

THE HOT<br />

INTERVIE<br />

+++ PAR<br />

ANALYSE<br />

presente<br />

Marc<br />

Between 2022 and 2023, insolvencies<br />

in the catering industry<br />

rose by 27%, which is higher<br />

than the average for the economy<br />

as a whole. A deeper breakdown<br />

reveals an even more differentiated<br />

picture of insolvency<br />

trends: the rise in insolvency<br />

figures was above average in<br />

the „caterers, food service providers“<br />

sub-sector (up 67%). Insolvency<br />

figures in this segment<br />

are now higher than in 2019.<br />

„Restaurants, catering, snack<br />

bars“ (up 32%) also recorded a<br />

massive increase recently. However,<br />

the volume still remained<br />

below the pre-corona level.<br />

Insolvencies in the „Discotheques,<br />

bars, other beverage outlets“<br />

sector rose less sharply<br />

(up 13%). Insolvencies in the<br />

catering sector are primarily<br />

concentrated in young companies<br />

that were no more than five<br />

years old (49% of all cases).<br />

There was also a marked increase<br />

in the number of cases among<br />

these young catering businesses<br />

in 2023 (up 30%). In addition,<br />

micro-businesses with no or no<br />

more than ten employees are often<br />

affected (88% of cases).<br />

Silent retirements<br />

on the rise<br />

„Our evaluations suggest that<br />

the insolvency trend in the hospitality<br />

industry will continue.<br />

The wave has only just begun,“<br />

emphasizes Hantzsch. He expects<br />

insolvencies in the sector<br />

to continue to rise. In this<br />

respect, the pre-corona level is<br />

likely to be reached again soon -<br />

the number of insolvencies may<br />

already exceed this in <strong>2024</strong>. The<br />

number of „other business closures“<br />

is also likely to remain<br />

at a high level. Due to the small<br />

size and creditor structure - the<br />

suppliers - in most cases there<br />

will be „silent exits“ without extensive<br />

insolvency proceedings.<br />

„The overall economic conditions<br />

are currently anything but<br />

favorable for the hospitality<br />

industry. The increase in VAT<br />

for food at the beginning of the<br />

year has certainly not helped to<br />

ease the situation. The catering<br />

industry in Germany is being<br />

further thinned out,“ continues<br />

Hantzsch. Government aid<br />

has also played a major role in<br />

survival during the lockdown,<br />

preventing closures for the time<br />

being.<br />

Regional<br />

differences<br />

The susceptibility to insolvency<br />

also varies from region to region.<br />

The increase in insolvencies<br />

in the catering sector was above<br />

average in Schleswig-Holstein<br />

(up 65%), followed by Saxony<br />

(up 53%) and Baden-Württemberg<br />

(up 45%). There has been<br />

little or no increase in insolvencies<br />

in the hospitality industry<br />

in Saxony-Anhalt and Lower<br />

Saxony.<br />

T<br />

TOPS<br />

O M<br />

OF THE MONTH<br />

<strong>TOM</strong><br />

TOPS<br />

OF THE<br />

MONTH<br />

RETAIL REAL ESTATE<br />

Essential News About The Players In In<br />

The Retail Real Property Estate Market In in Germany<br />

IMPRINT<br />

Publisher:<br />

Handelsimmobilien Heute Verlagsgesellschaft<br />

mbH<br />

Address:<br />

Alexanderstraße 16<br />

45130 Essen<br />

Germany<br />

Tel. 0049-201-45 84 23 99<br />

Web: www.hi-heute.de<br />

Mail: tom@hi-heute.de<br />

Frequency of publication:<br />

monthly<br />

Circulation: approx. 5000 copies<br />

sent by e-mail<br />

Editorial team: Susanne Müller,<br />

Thorsten Müller<br />

Responsible in terms of press<br />

law: Thorsten Müller<br />

Layout: K4-PR, Essen


URBAN CREATORS.<br />

Architecture | Development & Project Management<br />

European Council of Shopping Places (ECSP) Awards: Commendation for Best Renovation/Expansion for centres between 15.000 – 45.000 sqm


Page 7 INTERVIEW March <strong>2024</strong><br />

„We are strengthening existing<br />

properties and adding new qualities!“<br />

<strong>TOM</strong> exclusive interview with Andrew handing Jones and Stefan Pehle from Aukett + Heese<br />

The architects at AUKETT<br />

+ HEESE (headquartered in<br />

Berlin) have been planning<br />

complex projects since 1992.<br />

It all started 30 years ago with<br />

one person and is now carried<br />

on by 140 employees with great<br />

commitment and sound experience.<br />

<strong>TOM</strong> editor-in-chief<br />

Thorsten Müller wanted to<br />

know how they see the changes<br />

in planning and construction<br />

technology for large retail properties<br />

and spoke to director<br />

Andrew Henning Jones and<br />

management member Stefan<br />

Pehle.<br />

<strong>TOM</strong>: The German Retail<br />

Association is forecasting the<br />

closure of around 5,000 stores<br />

nationwide by the end of <strong>2024</strong>:<br />

what challenges will retail properties<br />

face as a result from an<br />

urban planning perspective?<br />

Stefan Pehle: Retail properties<br />

are currently facing challenges<br />

and profound structural upheavals<br />

resulting from the transformation<br />

of the retail sector and<br />

changes in customer behavior.<br />

Architects today must therefore<br />

- in addition to mastering urban<br />

planning and functional tasks,<br />

statics, technical installations,<br />

etc. - find innovative solutions<br />

to meet these challenges. - They<br />

have to find innovative solutions<br />

to master this change in meaning<br />

and at the same time develop an<br />

energy-efficient and sustainable<br />

solution.<br />

Andrew Henning Jones: Our<br />

aim at AUKETT + HEESE is to<br />

design future-proof architecture<br />

that is sustainable, fits well into<br />

the context and creates a strong<br />

identity. With regard to city centers,<br />

for example, vacant offices<br />

or retail spaces are a major and<br />

interesting challenge when it comes<br />

to creating an attractive and<br />

identity-forming environment<br />

for retailers.<br />

<strong>TOM</strong>: Which subsequent or<br />

interim use concepts, especially<br />

for large department stores,<br />

do you see opportunities for?<br />

And: Are there limits?<br />

Stefan Pehle: The repurposing<br />

of vacant space contributes sig<br />

Andrew Henning Jones and Stefan Pehle from Aukett + Heese.<br />

<br />

Photo: Aukett + Heese<br />

nificantly to the repositioning<br />

of entire building complexes.<br />

We see good opportunities for<br />

mixed uses with remaining retail<br />

uses or services on the ground<br />

and first floors and - where possible<br />

- residential and office uses<br />

on the upper floors. However,<br />

the decline of department stores<br />

and the associated risk of innercity<br />

desolation also offers opportunities<br />

for the establishment<br />

of social and cultural facilities<br />

and educational institutions.<br />

With regard to the conversion of<br />

buildings in general, most existing<br />

retail spaces can be adapted<br />

to changing requirements.<br />

Important factors here are room<br />

dimensions, materials and the<br />

existing load-bearing construction<br />

and structure. These must<br />

be sufficiently flexible. If these<br />

fit, other uses can be realized<br />

in the properties than originally<br />

planned. The limits of what<br />

is feasible are then more likely<br />

to be set economically - with a<br />

view to returns.<br />

<strong>TOM</strong>: Do you have any examples?<br />

Andrew Henning Jones: One<br />

example is the conversion of<br />

Forum Steglitz from the 1970s.<br />

On behalf of REAL I.S. AG, we<br />

carried out the architectural conversion<br />

and repositioning of the<br />

entire building, which was completed<br />

by 2022.<br />

In the process, 1,000 sqm of<br />

new space was created and<br />

around 10,000 sqm of former<br />

retail space was successfully<br />

converted into office space. The<br />

restructuring of the five-storey<br />

shopping center into a mixeduse<br />

building was carried out<br />

while some of it was still in operation<br />

and was a planning and<br />

logistical challenge.<br />

<strong>TOM</strong>: What mix of uses does<br />

the center have now?<br />

Andrew Henning Jones: The<br />

new mix of uses, with three<br />

floors for retail and two floors<br />

for office use, as well as modern<br />

fitness areas and restaurants, revitalizes<br />

the center.<br />

A brighter and more open design<br />

was chosen to improve the quality<br />

of stay in the long term. As<br />

part of the restructuring of the<br />

center, Berlin‘s largest and most<br />

innovative Edeka store, called<br />

Center „No. 1“, has opened on<br />

around 5,000 square meters of<br />

retail space.<br />

Stefan Pehle: In addition to retail<br />

and office use, we have also<br />

planned space for the Free University<br />

of Berlin. Various rooms<br />

and two sports rooms have been<br />

created on 3,750 square meters.<br />

Forum Steglitz is a great example<br />

of how educational institutions<br />

can also find their place in a<br />

healthy mix of uses. The success<br />

of our work is not only reflected<br />

in the fact that Forum Steglitz<br />

has been nominated for the imAward<br />

<strong>2024</strong> in the existing building<br />

project development category,<br />

but more importantly, that<br />

it has once again become a local<br />

focal point.<br />

<strong>TOM</strong>: What makes retail real<br />

estate successful today? What<br />

will the retail architecture of<br />

the future look like?<br />

Stefan Pehle: The location credo<br />

continues to apply to retail.<br />

The location and accessibility of<br />

a retail property still determine<br />

its success. In terms of space,<br />

stores will only work in the future<br />

if the overall concept in<br />

combination with the goods is<br />

right and thus encourages consumers<br />

to buy on site. The innovative<br />

Edeka store in Forum<br />

Steglitz, for example, also has a<br />

great synergy effect for the other<br />

stores in the center.<br />

Andrew Henning Jones: Innovative<br />

design concepts are<br />

increasingly focusing on customers‘<br />

emotions. Here, too,<br />

the creation of identity is an<br />

important feature of architecture.<br />

Around six months ago,<br />

Berlin‘s most modern REWE<br />

store opened in the Tacheles on<br />

3,300 square meters as well as a<br />

Rossmann store on 1,100 square<br />

meters.<br />

We designed and planned the<br />

entrances from the first floor to<br />

the basement, including the passage<br />

as a striking entrance. The<br />

escalator to the retailers, designed<br />

in neutral tones, wooden<br />

elements and indirect lighting,<br />

gives customers a relaxed feeling<br />

when arriving and leaving<br />

the otherwise hectic everyday<br />

life - the integrated shop window<br />

is also a highlight.<br />

Stefan Pehle: Another example<br />

is „The Playce“ center at Potsdamer<br />

Platz. We were commissioned<br />

to provide architectural<br />

services for phases 2-5 as part of<br />

the modernization of the former<br />

Potsdamer Platz Arkaden until<br />

2022. The utilization concept is<br />

based on six different thematic<br />

areas. It includes modern architecture<br />

with two-storey and<br />

three-storey facades, a market<br />

hall on 5,500 square meters with<br />

high-quality gastronomic offerings<br />

as well as a tenant and sector<br />

mix with various concepts.<br />

The Manifesto Foodcourt with<br />

its culinary highlights and<br />

events has a positive impact on<br />

the perception of the other stores<br />

in the center.


The art of<br />

investing<br />

Tailor-made investments in German supermarkets<br />

As real estate experts, we invest in grocery stores<br />

and retail parks throughout Germany.<br />

The advantage?<br />

Financially very strong tenants and crisis-proof basic<br />

supply ensure sustainable attractive returns for<br />

investors.<br />

20 years of experience in food retail<br />

Excellent network<br />

Working in partnership<br />

Big plans? So do we.<br />

Talk to us:<br />

Jörn Burghardt • Managing Director<br />

Phone: +49 (69) 756694334 • E-mail: j.burghardt@g-pep.com<br />

GPEP GmbH · Hamburger Allee 26-28 · 60486 Frankfurt/Main GERMANY • www.g-pep.com


Page 9 INTERVIEW March <strong>2024</strong><br />

„We see a combination of digitalization and<br />

innovation for the HI sector”<br />

<strong>TOM</strong> exclusive interview with Yardi Sales Manager D-A-CH, Dennis Kasch<br />

The software company Yardi,<br />

which also has numerous<br />

well-known companies as<br />

clients in the retail real estate<br />

sector, is currently presenting<br />

itself with its own stand at<br />

the international real estate<br />

trade fair MIPIM in Cannes.<br />

<strong>TOM</strong> editor-in-chief Thorsten<br />

Müller spoke to Dennis<br />

Kasch, Regional Sales Manager<br />

D-A-CH, about the latest<br />

developments.<br />

<strong>TOM</strong>: How has the year<br />

started for you in economic<br />

terms? Are there any notable<br />

changes compared to 2023?<br />

Dennis Kasch: Fortunately for<br />

us, tougher market conditions<br />

result in an increased interest<br />

from real estate investment<br />

firms as they make their operations<br />

more streamlined and<br />

effective. This trend started last<br />

year, and I expect this to continue<br />

through <strong>2024</strong>. This means<br />

there is an increased interest in<br />

technology and innovation in<br />

general and, more specifically,<br />

a continued growing interest in<br />

the benefits of adopting Yardi<br />

technology.<br />

<strong>TOM</strong>: What special plans<br />

does Yardi have for the future?<br />

Dennis Kasch: Yardi is celebrating<br />

40 years of the business<br />

in <strong>2024</strong>. We have a lot of<br />

exciting projects and products<br />

coming up. For example, the accelerating<br />

adoption of the Yardi<br />

platform for residential and<br />

student housing. Our offering<br />

is unmatched in the European<br />

markets and connects marketing,<br />

leasing and management<br />

with the back-office to create<br />

a frictionless experience. Our<br />

solutions form a single, end-toend<br />

platform that is designed<br />

to digitise and automate operations.<br />

It also empowers teams<br />

to free up valuable time so they<br />

can focus on nurturing tenants<br />

and communities. Next to this,<br />

we are very excited about the<br />

innovative technology we’re introducing<br />

around flex office and<br />

coworking. This is on top of our<br />

continued growth in the commercial<br />

real estate verticals and<br />

with fund administrators.<br />

Sales Manager D-A-CH Dennis Kasch at the YARDI-MIPIM stand in Cannes. <br />

<strong>TOM</strong>: Do your customers<br />

have new software requirements<br />

for Yardi and, conversely,<br />

do you have new tools<br />

that you can offer them?<br />

Dennis Kasch: AI has become<br />

a big topic in real estate. In 2023<br />

we announced Yardi Virtuoso,<br />

Yardi’s platform for artificial intelligence.<br />

We’re excited about<br />

AI as we’ve been investing and<br />

experimenting with how AI and<br />

machine learning can be used<br />

effectively.<br />

I think this is another great<br />

example where Yardi manages<br />

to use new technologies, in this<br />

case AI, to develop real solutions<br />

for real issues. The first AIsupported<br />

Yardi solutions came<br />

to market last year and we will<br />

be introducing three additional<br />

Virtuoso products in <strong>2024</strong>. We<br />

expect the roadmap for 2025<br />

and beyond will drive future<br />

growth of Yardi globally and<br />

also in Germany.<br />

<strong>TOM</strong>: How do you assess the<br />

progress of digitisation among<br />

companies in the retail real es<br />

tate industry?<br />

Dennis Kasch: There will be a<br />

combination of digitisation and<br />

innovation. In short, digitisation<br />

is doing the things you do now<br />

but doing them faster and more<br />

efficiently using technology.<br />

Innovation is doing different<br />

things with the use of technology.<br />

Retail real estate has access<br />

to, and is used to working with,<br />

larger data sets and more transactional<br />

data than any other real<br />

estate asset class.<br />

In my opinion, I expect the adoption<br />

of AI-supported concepts<br />

and technologies to be quicker<br />

and more meaningful than other<br />

asset classes.<br />

<strong>TOM</strong>: Where does Germany<br />

stand in this respect compared<br />

to other countries in Europe?<br />

Dennis Kasch: Compared to<br />

other European countries, Germany<br />

is still behind in adopting<br />

new and modern technologies.<br />

Photo: <strong>TOM</strong><br />

It’s one of my goals to try and<br />

speed up this adoption process,<br />

especially as modern technology<br />

is now incorporating AI.<br />

As I mentioned earlier, Yardi<br />

Virtuoso is another step to push<br />

the real estate market into the<br />

future. AI solutions delve deep<br />

into operational data, going beyond<br />

mere presentation. Today,<br />

it’s no longer technology that<br />

is the limiting factor in innovation,<br />

but people. I believe that in<br />

the next five years, AI will have<br />

reached “adult status” in the<br />

real estate industry and will be<br />

something completely normal<br />

in many companies.<br />

The foundational data that is<br />

harnessed from AI applications<br />

can help with predictive analysis<br />

and growth of a business.<br />

KPIs and predictive analysis<br />

generated by AI empower us to<br />

make informed decisions. With<br />

a strong data foundation, and<br />

aggregating this data, companies<br />

can operate more efficiently<br />

and make better business decisions.


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Page 11 GUEST CONTRIBUTION March <strong>2024</strong><br />

Out of the monoculture:<br />

Multi-use as an exciting future space<br />

Exclusive guest article by Markus Kratz, founder of kplus konzept, Düsseldorf<br />

Vibrant city centers and district<br />

centers are at the heart of<br />

our communities. City centers<br />

are traditionally focused on<br />

brick-and-mortar retail and<br />

are therefore currently facing<br />

major challenges. A successful<br />

transformation will be a<br />

highly complex task for all<br />

stakeholders in urban society<br />

over the coming years. This<br />

requires courageous and creative<br />

ways of thinking.<br />

Promising multi-use concepts<br />

are close to everyday life and<br />

the needs of city visitors of all<br />

kinds. The decisive factor is a<br />

convincing mix of residential,<br />

office, retail and services - combined<br />

with attractions such as<br />

restaurants and experiences.<br />

The starting point is the question<br />

of exactly what uses people<br />

need in the respective urban<br />

area.<br />

Customer journey<br />

usually begins and<br />

ends online<br />

In future, the further development<br />

of urban spaces and retail<br />

locations along the customer<br />

journey must be user-centered<br />

and also take place digitally<br />

with convincing storytelling.<br />

The success of a future-proof<br />

design of our city centers will<br />

largely depend on whether it is<br />

possible to implement the needs<br />

of the younger generation in<br />

particular in new concepts.<br />

A positive customer experience<br />

consists of seamless interaction.<br />

Customers want to be seen, to<br />

feel valued and understood. The<br />

experience structure of virtual<br />

spaces must be consistently reflected<br />

in the ‚real life‘ of cities.<br />

If it is more attractive to stay<br />

on the couch and order online<br />

instead of going to a shopping<br />

center or the city center, we<br />

have all done something wrong.<br />

The centers must become places<br />

of communication that offer added<br />

value.<br />

Markus Kratz is the founder and Managing Director of Düsseldorf-based kplus konzept GmbH with<br />

expertise in the transformation design of city centers. <br />

Photo: kplus<br />

The necessary transformation<br />

involves breaking down silos<br />

and creating new realities. Locations<br />

need to be rethought,<br />

compelling stories need to be<br />

told, outer and inner urban<br />

spaces need to be staged in a<br />

way that can only be done so<br />

impressively live. Considering<br />

communication, interior design<br />

and architecture as a unit is already<br />

part of the solution.<br />

Health insurance<br />

company in the<br />

shopping center<br />

In the middle of last year, AOK<br />

Rheinland/Hamburg opened an<br />

ultra-modern 600 square meter<br />

branch in Forum Mülheim:<br />

the novelty was the location in<br />

the shopping center, combined<br />

with a new brand staging close<br />

to the living environment of<br />

its customers. According to the<br />

AOK branch in Mülheim, it has<br />

around 42,000 policyholders,<br />

100 of whom visit the branch<br />

every day.<br />

For the branches of AOK Rheinland/Hamburg,<br />

kplus konzept<br />

developed and implemented a<br />

comprehensive remake and a<br />

scalable spatial concept with a<br />

model character for the transformation<br />

in the insurance and<br />

health insurance sector: consistently<br />

customer- and advice-oriented,<br />

with optimized<br />

processes and designed with<br />

sustainability in mind. Clear<br />

message: personal health management<br />

is the focus and at the<br />

heart of life.<br />

By the end of <strong>2024</strong>, a total of<br />

70 AOK locations will be rolled<br />

out according to the interior<br />

concept. In Duisburg, the AOK<br />

moved into a former department<br />

store, which the Greyfield<br />

Group is developing into a focal<br />

point for health and fitness with<br />

extensive restructuring. And<br />

in the metropolis of Cologne,<br />

the health insurance company<br />

found a new location in a former<br />

retail space on Neumarkt in the<br />

city center.<br />

City garden<br />

as a leitmotif<br />

and inspiration<br />

from nature<br />

In the town of Hürth near Cologne,<br />

there is no classic city center,<br />

which is why Hürth Park,<br />

an open-air shopping center,<br />

has enjoyed great popularity for<br />

almost 45 years. kplus konzept<br />

developed a consistent design<br />

concept for a comprehensive refurbishment<br />

of all public areas<br />

of the mall that meets current<br />

requirements and needs. The<br />

division of the mall into four<br />

sub-areas tells the design story<br />

and provides orientation for<br />

customers: the open, spacious<br />

‚Marketplace‘ as a sociable<br />

meeting place with a food court;<br />

the ‚Promenade‘ as an urban<br />

boulevard with inviting lounge<br />

furniture in the central area;<br />

the green ‚City Garden‘ as an<br />

oasis for breaks in the midst of<br />

surrounding stores with a high<br />

quality of lingering. And finally<br />

the ‚Veedel‘, a shopping street<br />

with a mix of chain stores and<br />

fast food outlets very close to<br />

the cinema.<br />

The transformation of city<br />

centers and urban areas into<br />

sustainable spaces is a highly<br />

complex and multi-layered<br />

task. City centers have always<br />

been places of change. The new<br />

premise is now to consistently<br />

create use-oriented, multifunctional<br />

experience spaces for the<br />

future generation.


www.wisag.de<br />

Your shopping centre in the best hands<br />

Perfect cleanliness, uncompromising security and optimum service:<br />

all this keeps not only the customers satisfied, but also tenants and<br />

owners. With our tailored solutions and experience, you will benefit<br />

from optimum management costs. And at all times, we have value<br />

retention and the sustained development of your centre in mind.<br />

We go one step further for you.<br />

Joaquin Jimenez Zabala<br />

Tel. +49 162 7861-324 joaquin.jimenez.zabala@wisag.de


Page 13 ANALYSES March <strong>2024</strong><br />

Germans‘ private spending by 5.5%<br />

Overview of daily necessities and technical consumer goods<br />

In Germany, private spending<br />

on everyday consumer goods<br />

(FMCG) and technical consumer<br />

goods (tech & durables)<br />

rose by 5.5% last year compared<br />

to 2022. In 2023, this<br />

market amounted to a total of<br />

394.5 billion euros. The higher<br />

spending was driven in particular<br />

by price increases for<br />

food and drugstore products,<br />

while consumers saved in the<br />

T&D sector.<br />

The new NIQ Retail Spend Barometer<br />

combines data from<br />

NIQ and GfK to provide the<br />

most holistic insight possible<br />

into market potential and developments<br />

in FMCG and consumer<br />

durables across Germany.<br />

It provides a complete overview<br />

of spending in the FMCG sector<br />

- i.e. everyday consumer<br />

goods such as durable and fresh<br />

food, beverages and drugstore<br />

products - as well as in the tech<br />

and durables sector, i.e. technical<br />

consumer goods, household<br />

appliances and DIY supplies, in<br />

Germany. This cross-category<br />

and cross-channel big data overview<br />

based on real sales data is<br />

unique to date.<br />

Price increases<br />

drive spending<br />

Consumers in Germany spent<br />

a total of 8.9% more on FMCG<br />

products last year than in 2022.<br />

This increase is primarily due<br />

to price increases driven by inflation<br />

and higher procurement<br />

costs. Across all categories, the<br />

increase in spending in the first<br />

half of 2023 compared to the<br />

previous year was stronger than<br />

in the second half of the year. A<br />

slight increase in sales of 1.5%<br />

was also achieved for the first<br />

time in the fourth quarter.<br />

This development was driven<br />

by discounters and drugstores<br />

- traditional supermarkets were<br />

the only sales channel not to<br />

experience any sales growth. In<br />

2023, retailers also increasingly<br />

relied on special offers: The<br />

proportion of promotions increased,<br />

particularly in the food<br />

sector. This enabled retailers to<br />

achieve a pull effect and create<br />

a higher shopping frequency.<br />

Private labels are also on the<br />

rise: they recorded increases in<br />

Germans spent more money in the previous year - mainly due to price increases.<br />

<br />

Symbolic image: Depositphotos / Vadim Vasenin<br />

market share in almost all categories,<br />

both in terms of volume<br />

and sales.<br />

In the personal care, home care<br />

and pet food categories, both<br />

brick-and-mortar drugstores<br />

and online retailers increased<br />

their sales thanks to more frequent<br />

and more extensive purchases.<br />

The situation is different for<br />

T&D products such as household<br />

appliances, technical consumer<br />

goods and DIY supplies.<br />

Saving on<br />

T&D products<br />

Here, retail spending fell by<br />

1.7% in 2023 compared to<br />

2022. The DIY sector in particular<br />

experienced a 4.4% drop<br />

in sales. Household appliances<br />

(-2.4%) and technical consumer<br />

goods (-1.6%) also recorded<br />

declining sales in 2023. Consumers<br />

are increasingly focusing<br />

on replacing defective products<br />

instead of introducing new products<br />

into their own households<br />

or upgrading functioning appliances.<br />

Better management<br />

for the new year<br />

This is due to a decline in consumer<br />

sentiment, the associated<br />

propensity to save and a certain<br />

saturation in the technology sectors<br />

that were in high demand<br />

during the pandemic. One exception<br />

is the small household<br />

appliances sector, which grew<br />

by 1.5% in 2023 compared to<br />

the previous year. Innovative,<br />

multifunctional products performed<br />

better than the market average<br />

and were able to achieve a<br />

price premium. These primarily<br />

include cordless handheld vacuum<br />

cleaners, deep fryers and<br />

appliances for hair care and styling.„The<br />

NIQ Retail Spend Barometer<br />

makes it clear that 2023<br />

was not an easy year, especially<br />

for retailers and manufacturers<br />

in the consumer durables sector.<br />

FMCG retailers such as supermarkets<br />

are also feeling the<br />

consequences of changing<br />

shopping behavior in times of<br />

inflation and uncertainty, as<br />

well as the increasing battle between<br />

channels and competitors<br />

for consumers‘ budgets,“ says<br />

Oliver Schmitz, Head of Retail<br />

DACH at NIQ/GfK. „In order to<br />

remain attractive and competitive<br />

in <strong>2024</strong>, retailers will have to<br />

manage their prices even more<br />

strongly and dynamically due<br />

to inflation and price increases<br />

- in order to secure important<br />

margins. This also includes customer-centric<br />

category management.<br />

Expansion into new product<br />

ranges, channels or even<br />

regions or countries can help as<br />

a growth strategy.“


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& enable team collaboration<br />

within a single connected<br />

solution<br />

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managers for all types of commercial real estate to enhance performance<br />

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• Streamline forecasting & model scenarios<br />

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©2022 Yardi Systems, Inc. All Rights Reserved. Yardi, the Yardi logo, and all Yardi product names are trademarks of Yardi Systems, Inc.


Page 15 T O M<br />

MAP OF THE MONTH March <strong>2024</strong><br />

GfK Demographics, Senior households, Germany 2023<br />

GfK‘s Map of the Month for March shows the regional<br />

distribution of senior households in Germany<br />

in 2023. According to the Federal Institute<br />

for Population Research (BiB), the birth rate in<br />

Germany is the lowest it has been since 2009; society<br />

is becoming increasingly older. But where in<br />

Germany do you find the highest share of senior<br />

households? The latest GfK data on demographics<br />

shows that the share of households in which<br />

the main earner is aged 60 or over is highest in<br />

rural areas and in eastern Germany. The urban<br />

district of Suhl in Thuringia has the highest share<br />

of senior households: 49.0 percent of all household<br />

heads there are over 60. Second place in the<br />

district ranking is taken by the Erzgebirgskreis<br />

with 48.6 percent, followed by the Vogtlandkreis<br />

with 48.4 percent. At 28.3 percent, Regensburg<br />

has the lowest share of senior households.

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