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CHARTER SURVEY<br />
FACTORS CRITICAL TO CHARTERING AN AIRCRAFT<br />
Value for Price Paid<br />
Flexibility / Punctuality<br />
Privacy<br />
Cabin Sanitation<br />
Customer Service<br />
Maintenance Support<br />
Carbon Emissions<br />
Ranking<br />
Q3 2021 Q4 2021<br />
Q1 2022<br />
Q2 2022<br />
Q3 2022<br />
Q4 2022 Q1 <strong>2023</strong> Q2 <strong>2023</strong><br />
As well as asking respondents for their charter preferences, the Asian<br />
Sky Group Quarterly Survey also asks people what they think the<br />
most important factors are when it comes to chartering an aircraft.<br />
Perhaps unsurprisingly ‘Value for Money’ is often cited as the most<br />
important factor in deciding to charter. Whilst it might seem given<br />
that this would likely top the rankings anywhere around the world, it<br />
is more of an issue in the Asia-Pacific region, where pricing is higher<br />
due to higher landing, en-route and FBO charges.<br />
Customer service and punctuality typically occupy the second and<br />
third places, signifying the primary goals and challenges of the<br />
business aviation industry at present. Interestingly, since the onset<br />
of the COVID-19 pandemic, cabin sanitation consistently rated highly,<br />
but as pandemic-related restrictions have eased, its importance has<br />
gradually declined.<br />
ASIA-PACIFIC CHARTER REPORT <strong>2023</strong> | 20