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Debtfree Issue 202402 - DB

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SPECIAL<br />

EDITION<br />

IS IT TIME<br />

TO START<br />

DEBT REVIEW?<br />

<strong>Issue</strong> 02 of 2024


EXCELLENCE IS DOING<br />

ORDINARY THINGS<br />

EXTRAORDINARILY<br />

WELL<br />

– John W. Gardner


WHAT MAKES US<br />

EXCELLENT?<br />

/ Unimpaired and automated PDA systems<br />

/ Integration with top-ranked Debt Counsellor systems<br />

/ Best customer support in the country – queries are resolved within 24 hours<br />

/ Strong compliance and best-industry-practice implementation is at our centre<br />

Call Saishen Krishnan<br />

Head of Hyphen PDA | 071 884 7300<br />

Or call our friendly support centre on 011 303 0060 - Option 2<br />

or visit our website www.hyphenpda.co.za


FROM THE EDITOR<br />

Everyone has debt but few of us like to talk about<br />

it. It is almost as if it is a bad thing or something. It<br />

is interesting that in English we use two words to<br />

refer to the same thing, namely: credit and debt.<br />

One we all want and the other we all don’t want. Which is made<br />

all the stranger by the fact that we are actually just talking about<br />

the same thing.<br />

Debt can destroy lives, can stress you out, it can break families<br />

and relationships and can even make you physically ill. So, yes.<br />

Debt is often a bad word.<br />

The question is: what can you do about it?<br />

These days we are all finding ourselves squeezed from every<br />

side and accessing credit has become a lifeline for many who<br />

are struggling to make ends meet.<br />

But even as we use that lifeline it can start to feel more and<br />

more like a noose that begins to squeeze us more and more.<br />

This month we join others in talking about debt awareness and<br />

the options you have for dealing with your debt. If debt is the


ad news then the fact that you have many options for dealing<br />

with your debt is the good news.<br />

If you are a parent then that good news may involve school<br />

fees. Did you know you can apply for some relief? Check out<br />

the article in this issue about how you might do that.<br />

If you don’t like having debt then now is the time to start to do<br />

something about it. Why wait? Take some action today.<br />

That may simply be tracking what you are spending each month<br />

(which can be surprisingly powerful) or talking openly with your<br />

family about your debt situation. If things are really bad then get<br />

help and please do it sooner rather than later. The longer you<br />

wait the harder it gets to sort your situation out.<br />

If you have already decided to deal with your debt via debt<br />

review then we also urge you to be open with your household<br />

and work together as a unit to get out of debt. Try out some of<br />

the tips in this issue that may support you as you work on your<br />

goal of getting out of debt.<br />

After all, regardless what word we use for it no one wants to be<br />

in debt…but everyone wants to be debt free.


FROM THE<br />

DESK<br />

EFFECTIVE DEBT MANAGEMENT<br />

THE KEY TO SORTING YOUR<br />

FINANCES THIS YEAR<br />

As National Debt Awareness Month<br />

2024 concludes, the main takeaways<br />

stay true and relevant for<br />

us all to consider and implement<br />

during the rest of this year.<br />

Yes, in 2023 SA consumers endured the<br />

most financially challenging year since its<br />

democracy.<br />

As shown in DebtBusters’ Q4 Debt Index<br />

2023, the combination of high interest


ates, inflation and poor growth had a major impact on consumers’<br />

disposable incomes – making it more difficult for credit-active<br />

consumers to afford the re-payments.<br />

So, what can we do while the external economic factors and<br />

challenges are running its course?<br />

DebtBusters offers these top three tips to manage your debt<br />

effectively:<br />

It’s important to differentiate between debt and credit. When credit<br />

becomes a burden, and you find it difficult to afford your monthly<br />

repayments, you are in debt. If you find yourself in this situation, you<br />

need act and find ways to better manage your debt and to get back<br />

on a sound financial footing.<br />

1. Check and understand your credit score.<br />

A good credit score indicates that you are paying and<br />

utilising your credit agreements well, increasing your<br />

chances of accessing credit and better interest rates. But<br />

circumstances change, and a good practice is to view<br />

your credit score at least once a month to ensure you stay<br />

financially “healthy” and are aware of any risks. By law you<br />

are entitled to a free credit report from one of the credit<br />

bureaus annually, but there are also plenty of free online<br />

tools available which allow you to check your score as<br />

often as you like (see link at the end). Contrary to what<br />

many people believe, doing this will not negatively affect<br />

your credit score.


Viewing your credit score regularly and working through<br />

the report, will also give you an indication of the interest<br />

rates that you are paying and the effects rising interest and<br />

inflation is having on your finances.<br />

2. Work out how sustainable your debt-to-income ratio is.<br />

In simple terms this means understanding how much<br />

disposable income is left after you’ve made your credit<br />

repayments. DebtBusters’ research shows that if you spend<br />

more than 30% of your income to repay credit, it’s a red flag<br />

and you should be considering how to reduce that ratio.<br />

DebtBusters has created a free online tool to make it easy<br />

for consumers to see their Debt Sustainability Indicator<br />

(DSI) score –visit www.debtbusters-client.co.za and follow<br />

the prompts.<br />

3. Speak to an expert.<br />

If you are concerned about your debt, speak to an expert<br />

about what the options are to improve your situation and<br />

relieve your debt burden. Any reputable debt counsellor<br />

should be able to offer a free, no-obligation assessment<br />

and recommend a solution that could include debt<br />

consolidation or debt counselling.


DEBT REVIEW<br />

DON’T BELIEVE STRANGERS<br />

If you get a call from someone claiming to be<br />

from your bank, please be careful. There are<br />

many scammers out there.<br />

And often people who work for the bank do not<br />

have access to the right information and may<br />

even lie to you saying that your debt review<br />

payments are not coming through (especially in<br />

the first few months).<br />

The process is a legal one and goes via court.<br />

Beware of dealing with people who you don’t<br />

know on the phone. Rather let them talk to your<br />

attorney or your Debt Counsellor.


WITH GREAT<br />

POWER COMES...<br />

great responsibility<br />

a huge electricity bill


CONTENTS<br />

IS IT TIME FOR<br />

DEBT REVIEW?<br />

WILL DEBT<br />

REVIEW WORK<br />

FOR YOU?<br />

TALKING ABOUT<br />

DEBT WITHOUT<br />

A FIGHT<br />

NEWS<br />

CAN’T AFFORD<br />

SCHOOL FEES?<br />

DISCLAIMER<br />

<strong>Debtfree</strong> Magazine considers its sources reliable and verifies as<br />

much information as possible. However, reporting inaccuracies<br />

can occur, consequently readers using this information do so<br />

at their own risk. <strong>Debtfree</strong> Magazine makes content available<br />

with the understanding that the publisher is not rendering legal<br />

services or financial advice. Although persons and companies<br />

mentioned herein are believed to be reputable, neither<br />

<strong>Debtfree</strong> Magazine nor any of its employees, sales executives<br />

or contributors accept any responsibility whatsoever for their<br />

activities. <strong>Debtfree</strong> Magazine contains material supplied to<br />

us by advertisers which does not necessarily reflect the views<br />

and opinions of the <strong>Debtfree</strong> Magazine team. No person,<br />

organization or party can copy or re-produce the content<br />

on this site and/or magazine or any part of this publication<br />

without a written consent from the editors’ panel and the<br />

author of the content, as applicable. <strong>Debtfree</strong> Magazine,<br />

authors and contributors reserve their rights with regards to<br />

copyright of their work.


IS IT TIME<br />

TO START<br />

DEBT REVIEW?<br />

You may have been under<br />

serious financial strain for<br />

a while now and you are<br />

thinking about starting debt<br />

review but you worry it is a<br />

mistake.<br />

How do you know if it’s the<br />

right time?


IS IT TIME TO START DEBT REVIEW?<br />

THE BEST TIME<br />

IS NOW!<br />

Many of us fall into the trap of mixing<br />

up blind hope with positive thinking.<br />

We may reason that things are going to get<br />

better soon. Things are going to turn around.<br />

We just have to wait until…that raise or<br />

circumstances improve.<br />

But if you think back over the last few years<br />

(including the pandemic) do you feel that your<br />

finances have gotten better over time or are<br />

they starting to spiral out of control.<br />

If you had funds and wanted to learn to be a….<br />

pilot or a doctor, when would be the best time<br />

to start studying? Would it be next year…the<br />

year after that, in 5 years time or today?<br />

We can all understand that the sooner you start<br />

something, the sooner you will be done. That’s<br />

why there is no time like today to start dealing<br />

with your debt. Not next week, not next year.<br />

Do it now and take back control.


YOUR CONTROL<br />

YOUR BUDGET


IS IT TIME TO START DEBT REVIEW?<br />

OUT OF CONTROL<br />

FINANCES<br />

When we are deep in debt we can fall into some pretty<br />

bad patterns. We start to avoid thinking about our<br />

finances because it is scary. And as the next disaster or<br />

set back comes along it just makes things worse.<br />

If you have stopped being able to save anything towards unplanned<br />

expenses then your budget is out of control.<br />

If you have cancelled insurance, you know you probably should have<br />

then your budget is out of control.<br />

If you have kids and all the back to school stuff (which you knew was<br />

coming) broke you this year then your finances are out of control.<br />

If you have started to think that taking out a new loan or getting an<br />

increase in your credit limits is the solution to your problems then<br />

your finances are out of control. You know more debt is not a real<br />

solution.


IS IT TIME TO START DEBT REVIEW?<br />

COLLECTIONS<br />

CALLS<br />

When you have started to miss<br />

payments then the collections calls<br />

start. The banks and credit providers<br />

want their money back and they will<br />

pester you until you pay it.<br />

You begin to get scared of unknown numbers<br />

or numbers that you think are from call centres<br />

trying to collect on your debt.<br />

Your creditors start sending scary sms and they<br />

are simply getting tired of you making promises<br />

that you already know you probably won’t be<br />

able to keep.<br />

Your phone is no longer a fun gadget it<br />

becomes a source of stress.


IS IT TIME TO START DEBT REVIEW?<br />

SCARY<br />

LETTERS<br />

Eventually, if the calls, emails and sms don’t get the<br />

response your credit providers want (money) they will<br />

decide enough is enough.<br />

This is when they will send you scary letters that are the final straw,<br />

the final chance to sort things out before they head to court.<br />

The letters will demand you sort things out and mention the National<br />

Credit Act Section 129 (or 130). They will offer you the chance to sort<br />

things out or go talk to a Debt Counsellor.<br />

This really is your final chance to get help before they start legal<br />

action.<br />

These days credit providers have to start legal action or they can<br />

lose the ability or right to collect on the money. This is because of<br />

something called ‘prescription’. They need to collect or lose out. So,<br />

they send you a final warning that they are letting the lawyers loose<br />

on you and taking you to court to get a judgement if you don’t pay or<br />

go into debt review.


IS IT TIME TO START DEBT REVIEW?<br />

THE LONGER<br />

YOU WAIT...<br />

If you are getting non stop collections<br />

calls, scary emails and sms or worse,<br />

scary letters mentioning NCA Section<br />

129 and Debt Counselling then now is<br />

the time.<br />

Don’t wait any longer.<br />

But perhaps you have not got those letters<br />

yet. Does that mean that things are still fine<br />

and maybe, just maybe your finances will turn<br />

around?<br />

• Take a look at your finances 2 years ago.<br />

How much debt did you have?<br />

• Look at your finances a year ago? How<br />

much debt did you have?<br />

• If you carry on as things are now… how<br />

much debt will you have next year?


If you debt has been growing year after year<br />

then now is the time to act. You see the<br />

pattern. The longer you wait, then by next year<br />

your debt will have grown again and things<br />

will be even harder to sort out.<br />

You will be deeper in the hole and when the<br />

next unplanned disaster comes along you will<br />

not be able to cope and you will potentially<br />

lose everything you have worked so hard to<br />

get.


No more debt-stress.<br />

Let’s get it sorted.<br />

We’ll get your interest rates right down. You’ll<br />

make one consolidated payment a month. You’ll<br />

have more cash to live on. Your assets will be<br />

legally protected. Sorted.<br />

0861 365 910<br />

www.debtbusters.co.za<br />

info@debtbusters.co.za<br />

NCRDC2484


IS IT TIME TO START DEBT REVIEW?<br />

NOW IS THE TIME TO<br />

GET ADVICE<br />

If you are unsure about what to do, then why not go<br />

talk to your local Debt Counsellor and ask them to<br />

look at your income, budget and debt?<br />

The stress you feel is mostly because you don’t have enough<br />

information to make the best choice. And without the information<br />

you might make the wrong decisions about your finances. So, get the<br />

information.<br />

As a trained professional, who knows finances and the banking<br />

system, a Debt Counsellor will have insights into all the different<br />

options that you have. The truth is that with all their training and<br />

experience they simply know things that you do not. So, ask them. It<br />

doesn’t even cost you anything to ask for advice.<br />

If debt review is the right option for you then they will tell you. If it is<br />

not, they will explain what other steps you can take instead.<br />

Take back control of your financial situation today!<br />

If you put off doing something about your situation, time will go by,<br />

your debt will continue to grow and things may be much worse than<br />

they are right now. There’s no time like the present.


WILL<br />

DEBT REVIEW<br />

WORK FOR<br />

YOU?


WILL DEBT REVIEW WORK FOR YOU?<br />

YOU ARE<br />

UNIQUE<br />

Debt review is a fantastic part of<br />

SA law and has helped hundreds of<br />

thousands of people to settle their<br />

debts in a realistic and manageable<br />

way since 2007.<br />

But you may be wondering if it is right for you.<br />

Will it work in your situation?


WILL DEBT REVIEW WORK FOR YOU?<br />

YOUR DEBT KEEPS<br />

GROWING<br />

Have you found that you are always in debt?<br />

Each month you pay your credit card, you make the minimum<br />

repayment into your overdraft and pay towards all your instalments<br />

on your loans or assets. You pay, pay and pay some more. Month after<br />

month and yet, you still seem to be in debt.<br />

Whenever you think you are making progress, something else comes<br />

along (your sister needs a loan desperately to cover school fees) and<br />

messes things up. And so all the progress you made is gone and you<br />

are back trapped paying off debt.<br />

Even if no disasters come along it feels like the interest portion on your<br />

debt is eating up your payments. It feels that way because it’s often true.<br />

Example: People who have a bond will over time probably<br />

pay around 3 times the purchase price of the house to the<br />

bank. So, if the house was R1mil you will pay the bank R3mil<br />

over the years because of interest.<br />

Sadly, for most of us we are good at paying our debt each month but<br />

once you are in debt you can be trapped there.


WILL DEBT REVIEW WORK FOR YOU?<br />

A LEGAL<br />

PROCESS<br />

When the National Credit Act was introduced in 2007,<br />

it did something that many other countries were still<br />

only thinking about. It had an amazing new process<br />

for consumers who were unable to meet all their debt<br />

obligations in a reasonable way.<br />

It offered protection from collections agents and harassment. It had<br />

a way for people to take back some of the power from the banks and<br />

avoid getting judgements against their names. This new process was<br />

called Debt Counselling<br />

A trained professional who is registered with the National Credit<br />

Regulator (NCR) would now be able to do a review of a person’s debt<br />

(a “debt review”) and make proposals to a court on how the debt<br />

could rather be repaid. The debt repayments would be reasonable and<br />

manageable.<br />

So, this was not just some random person trying to deal with their bank<br />

- begging for another few days to come up with the money. No, it was<br />

a professional and legal way to get protection and pay off debt.<br />

Debt review is a law. One that consumers, who qualify, can use to help<br />

bring their finances under control.


WILL DEBT REVIEW WORK FOR YOU?<br />

IT HAS WORKED FOR<br />

THOUSANDS<br />

Since 2007 hundreds of thousands of consumers who<br />

were over indebted have entered debt review and it has<br />

worked for them.<br />

The process has worked for people from all across South Africa.<br />

People with different financial situations. People of all ages, races and<br />

languages.<br />

The process can work for you too.<br />

Here are some quotes* from people who used the process to get their<br />

finances back under control:<br />

* We have removed the names of the individual practices so you can focus on the messages.<br />

A Married Couple:<br />

‘My wife and I cannot thank you enough for what you have<br />

done for us. I was mainly to be blamed for the debt we<br />

found ourselves in. I opened up a business, took loans for<br />

the capital and when things did not work out we were in<br />

deep trouble. We were depressed and emotionally drained.<br />

{The Debt Counselling Practice} brought peace into our lives<br />

and probably saved our marriage in the process. I will never<br />

forget what you have done for me and my family!’


A Married Couple:<br />

‘My wife and I cannot thank you<br />

enough for what you have done<br />

for us. I was mainly to be blamed<br />

for the debt we found ourselves<br />

in. I opened up a business, took<br />

loans for the capital and when<br />

things did not work out we<br />

were in deep trouble. We were<br />

depressed and emotionally<br />

drained. {The Debt Counselling<br />

Practice} brought peace into<br />

our lives and probably saved our<br />

marriage in the process. I will<br />

never forget what you have done<br />

for me and my family!’<br />

A Young Professional<br />

‘Since I started working and<br />

earned my salary, I was so<br />

excited that did not realise I was<br />

also taking out too many loans.<br />

It got to a stage where I needed<br />

more and more loans to pay<br />

my current ones. I came across<br />

{The Debt Counselling Practice},<br />

who managed to lower my<br />

payments so that I can afford to<br />

pay back my debts every month.<br />

I have learned a valuable lesson<br />

now and I am better because of<br />

them. Thank you’


A Retiree<br />

‘I was under debt review<br />

from 2016 until 2020. I had a<br />

wonderful team to assist me.<br />

{The Debt Counselling Practice}<br />

were always there to assist me,<br />

no matter the time of the day.<br />

Sometimes life happens and<br />

everything spirals out of control.<br />

I had creditors harassing and<br />

threatening me daily. It takes a<br />

lot of commitment and patience,<br />

but once you are declared<br />

debt free, it feels amazing. The<br />

whole team was always there<br />

to assist with whatever queries<br />

I had. Also, if you feel like you<br />

can’t cope with your financial<br />

obligations, give them a call.<br />

They will assist you to the best<br />

of their ability. Thank you very<br />

much for restoring my dignity.<br />

{The Debt Counselling Practice}<br />

strives for customer satisfaction<br />

and are very honest and<br />

thorough with you throughout<br />

the process. Up until today, I still<br />

have the debt clearance and I<br />

wear it with honor.’


WILL DEBT REVIEW WORK FOR YOU?<br />

THE COSTS ARE<br />

MINIMAL<br />

Some people worry about the cost of debt review. Since<br />

it is a professional service that has the potential to turn<br />

your financial future around it makes sense there will be<br />

some costs but they remarkably are really not high.<br />

1. The Monthly Account Fees<br />

These fees can be between R60 – R69<br />

For simplicity let’s use R60.<br />

Most people who enter debt review have on average 7 accounts.<br />

That means you are probably paying around R60 x 7 = R420 a<br />

month in account fees. These could disappear under debt review.<br />

2. Annual Fees<br />

Some credit providers charge you hundreds of rands in annual<br />

fees to have a card or an extra card for family members. These<br />

they often cut out all together when you enter debt review.<br />

3. Interest<br />

We all know that when we take out credit, we will pay interest.<br />

These fees can be high. Very high. They can eat up much of the<br />

debt repayments we make each month. They cost us thousands<br />

or even hundreds of thousands of rand over time.


Example: If you had R50 000 debt then at just 10% a year (and no<br />

one charges that little) that would mean an extra R6000 or more<br />

you have to repay in a year just to keep your debt stable.<br />

Of course, most people’s credit cards are at over double that<br />

%. Meaning you have to pay and pay just to cover the interest<br />

portion.<br />

Amazingly, when people enter debt review the banks and other credit<br />

providers have specialised debt review departments who take over<br />

dealing with your debts and they are able to offer reduced interest<br />

rates.<br />

How low can they go?<br />

The can, and regularly do, go to 0% on many unsecured debts. That’s<br />

amazing!!!!<br />

That can mean that instead of just paying and paying interest, you can<br />

finally put a serious dent into your actual debt each month and watch<br />

those balances start to come down.


DEBT REVIEW<br />

CHECK YOUR STATEMENTS<br />

If you are under debt review then you should get<br />

a statement via your Payment Distribution Agent<br />

every month. This will tell you where your money<br />

went.<br />

While they might look a little different to what<br />

your credit provider statements show, you should<br />

see the money come into those accounts.<br />

It is good to check and if you see something that<br />

confuses or worries you, then reach out to your<br />

Debt Counsellor (and send them the info and an<br />

explanation).<br />

They can investigate.


WILL DEBT REVIEW WORK FOR YOU?<br />

WHAT DOES THIS<br />

MEAN?<br />

It means that, simply because of the amazing<br />

concessions and reductions that most people get<br />

while under debt review, the small cost of the monthly<br />

retainer that is paid to your Debt Counsellor is nothing.<br />

You save much more than that based only on other fees you no<br />

longer have to pay due to credit provider concessions.<br />

And best of all the small Debt Counsellors fees are only drawn when<br />

you make you debt repayments. This means no up front fees. No<br />

extra fees. You don’t need a bundle of cash to enter the process. It is<br />

built into what you can realistically afford to repay each month.<br />

So, chat to a Debt Counsellor to get an idea of what the costs would<br />

be in your specific case (incl. what the legal fees will be since it goes<br />

to court). They can check that it is the right process for you, that you<br />

qualify and let you know roughly what your reduced debt repayments<br />

would be.<br />

You will be pleasantly surprised by how little it actually costs.


WILL DEBT REVIEW WORK FOR YOU?<br />

IT WILL WORK<br />

FOR YOU<br />

If you have been paying and paying<br />

your debts but feel like you are just<br />

treading water and not making any<br />

progress then it may be because of<br />

the fees and charges attached to<br />

credit.<br />

You may actually be trapped in debt.<br />

If you have tried to make arrangements in<br />

the past but you end up speaking to different<br />

people at the collections call centres and they<br />

make and then break deals then getting a court<br />

order will put an end to the uncertainty.<br />

And if your debts are growing over time and<br />

you are having to try get new credit to cover<br />

your costs, then you need help.<br />

And help is available due to the amazing<br />

National Credit Act and debt counselling.


The process works. Across the country, right<br />

now, there are hundreds of thousands of<br />

people in debt review who are not stressed<br />

about paying their debts this month because<br />

they know they can afford it.<br />

Better yet, they are enjoying lower instalments,<br />

no fees and reduced interest on their debts so<br />

it is costing them virtually nothing. They have<br />

the benefit of a professional in their corner<br />

offering them advice and help whenever they<br />

are unsure about what to do.<br />

It has worked for them and it will work for you<br />

if you are serious about getting out of debt.


YOU CAN<br />

DO IT!<br />

Debt review is not easy but it is also not impossible.<br />

Hundreds of thousands of people have used the<br />

process to get out of debt and you can to.<br />

If you would like to hear from some of the people who have<br />

successfully completed the process then you can check out this<br />

podcast which is all about debt review success:<br />

www.debtreviewwithdummies.co.za<br />

There are interviews with all sorts of people like:<br />

• A Hard Working Single Mom<br />

• A High Profile Businessman<br />

• A Radio DJ<br />

• Someone who fell for the “get out of debt review scams”<br />

• Someone who took a really long time in debt review<br />

• Someone who started a new job and things didn’t work out<br />

Their success stories show that anyone can complete debt review<br />

if they just stick with the process and work closely with their Debt<br />

Counsellor.<br />

Why not give the podcast a listen and see how they did it?


CAN’T<br />

AFFORD<br />

SCHOOL<br />

FEES?


CAN’T AFFORD SCHOOL FEES?<br />

THE COST OF<br />

EDUCATION<br />

If you have kids at school but are struggling to make<br />

ends meet you have several options including no fee<br />

schools and fee exemptions.<br />

According to the SA Schools Act, public schools must raise some of<br />

their own money by charging fees and doing fundraising. Parents can<br />

also voluntarily offer schools services or funds.<br />

Public schools do get government funding and then on top of that<br />

they also charge fees. These school fees don’t include extra fees like<br />

registration or administration charges.<br />

School fees are charged by schools to parents (not the kids). This<br />

is important for a variety of reasons as you will see below. And<br />

interestingly, schools can’t charge for extra subjects and orphans don’t<br />

have to pay school fees.


CAN’T AFFORD SCHOOL FEES?<br />

NO SCHOOL<br />

FEES<br />

Some schools don’t charge fees at all and are called ‘no<br />

fee schools’.<br />

For more info on those schools in the various provinces checkout this<br />

webpage:<br />

https://www.education.gov.za/Informationfor/ParentsandGuardians/SchoolFees.aspx


CAN’T AFFORD SCHOOL FEES?<br />

IF YOU CAN’T PAY OR<br />

DON’T PAY FEES<br />

Schools are allowed to take legal<br />

action against parents who don’t pay<br />

fees, but they can only do this after<br />

fully considering if the parents can’t<br />

afford the fees.<br />

Parents who cannot pay the normal school<br />

fees, for any reason, can ask the school for<br />

an exemption or reduction. Exemptions<br />

mean parents won’t have to pay fees, if they<br />

genuinely can’t afford them. Reductions can<br />

help reduce the pressure and allow parents to<br />

pay what they realistically can afford till things<br />

get better.<br />

Parents need to apply through the school<br />

(normally to a School Fee Committee) and<br />

provide evidence of why they can’t make the<br />

payments. Usually this is done at the start of<br />

the school year. Once this is done, they will be<br />

told if they’re approved within a week.


If parents disagree with an exemption decision,<br />

they can appeal to the Head of Department<br />

within a month. If no assistance is given to<br />

the parent by the School Fee Committee after<br />

they requested it, the principal of the school<br />

concerned must assist the parent in such an<br />

application or appeal. Also, no one can be<br />

rejected just because their application form is<br />

missing some info or wrong.<br />

Parents who are refused an exemption can<br />

appeal to the Head of Department within a<br />

month. The school has to help them with this<br />

process. The Head of Department will then<br />

make a decision within a week of getting all the<br />

information.


CAN’T AFFORD SCHOOL FEES?<br />

KIDS DON’T NEED TO STRESS<br />

ABOUT FEES<br />

Importantly, according to the<br />

Department of Basic Education and<br />

the SA Schools Act, students can’t<br />

be punished for their parents’ unpaid<br />

fees.<br />

Students can’t be stopped from joining school<br />

activities or getting their reports because of<br />

unpaid fees.<br />

If you are struggling to pay school fees why not<br />

apply to the school for an exemption or ask<br />

from a Debt Counsellor in supplying the school<br />

with information about your finances.


DEBT AWARENESS MONTH<br />

These companies participated in the February 2024<br />

Debt Awareness Month campaign


FEBRUARY IS<br />

NATIONAL DEBT AWARENESS MONTH<br />

Debt can be scary and stressful. That’s one of the<br />

many reasons we don’t really like to talk about it until<br />

absolutely necessary.<br />

But like many things in life, it is normally better to talk about problems<br />

before they escalate out of control. This is why Debt Counsellors<br />

promote talking about debt during February each year.<br />

Everyone Has Debt<br />

Most people have some form of debt these days. There is nothing<br />

unusual about that. But we all know that debt balances can start to go<br />

up and up when unexpected factors hit.<br />

It may be something like an unplanned expense regarding our vehicle<br />

or a medical emergency. These unplanned things can push our debt<br />

from being manageable into an ever worsening debt spiral. When this<br />

starts to happen it is not uncommon for couples or families to try and<br />

shield one another from stress by not talking about the situation. This<br />

can lead to some in the household over spending or even just spending<br />

as normal when there is a need to make changes to how money is<br />

being used.


Talk About It<br />

Households that are more open about their debt situation are more<br />

likely to be able to take action when things start to get out of control.<br />

Having an open discussion about household finances and debt in<br />

particular can help get things back on track before more drastic steps<br />

like debt review are needed.<br />

For those whose situation has gotten out of control and where<br />

pressure is mounting should seriously consider consulting with a<br />

professional to find out what options they have.<br />

Having a open discussion with a Debt Counsellor, for example, has<br />

helped hundreds of thousands of consumers turn their financial<br />

situation around.


SA BUDGET 2024<br />

HOW YOUR PERSONAL TAX<br />

IS GOING TO BE AFFECTED<br />

Money is tight and the Government are looking to limit spending<br />

and increase income. Other than the usual increases to sins tax<br />

Government decided to avoid introducing many new taxes or messing<br />

with VAT. There was one slightly different choice in regard to personal<br />

tax this year that may hit your pocket.<br />

In an effort to bring in an additional R15 billion more than usual,<br />

Finance Minister Enoch Godongwana outlined “new” tax brackets for<br />

personal income taxpayers in his annual Budget speech.<br />

Now, usually, there is a small annual increase in these tax brackets to<br />

allow for inflation. So, the tax brackets normally creep up a little bit<br />

each year. This normally means that people stay in the same bracket<br />

even if they earn slightly more due to increases in salary.<br />

The big change this year is that this is not going to happen.<br />

What this will mean is that if employers offered staff increases to try<br />

offset inflation, then some workers will migrate from one tax bracket<br />

into a higher bracket and have to pay a little more tax.<br />

The tax-free threshold for taxpayers under 65 years will remain at R95<br />

750 per year.<br />

You can check the chart to the left to see what those different tax<br />

brackets are and what the tax in each bracket is.


SA BUDGET 2024<br />

HOW YOUR SMALL BUSINESS TAX<br />

IS GOING TO BE AFFECTED<br />

Money is tight and the Government are looking to limit spending and<br />

increase income this year. While no new surprise taxes were added and<br />

while no changes were made to VAT there are some things small and<br />

micro business owners should be aware of.<br />

The tax brackets for small and micro businesses have not been<br />

adjusted higher to offset inflation and currency devaluation this year.<br />

This may result in you crossing from a lower tax bracket into a higher<br />

tax bracket.<br />

You can check the chart to the right to see what those different tax<br />

brackets are and what the tax in each bracket is.


TALKING<br />

ABOUT DEBT<br />

WITHOUT<br />

A FIGHT


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

KEEP CALM AND TALK<br />

ABOUT IT<br />

Many couples fight over finances.<br />

It is one of the leading causes of<br />

divorce and separation.<br />

But debt cannot just be ignored. You really do<br />

need to talk about it or things can get out of<br />

control very quickly.<br />

So, how do you talk about debt without a big<br />

fight?


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

A REGULAR<br />

TIME<br />

Talking about debt can be tricky. You<br />

may start to say something about<br />

your debt situation and then hold<br />

back at the last minute.<br />

You may find yourself rehearsing a sentence<br />

or two to try and get a conversation going but<br />

then chicken out at the last minute over and<br />

over again.<br />

So, setting up a regular time or day each<br />

month to talk about debt can create the right<br />

forum to have these discussions.


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

KEEP IT SHORT<br />

AND SWEET<br />

Though you may be tempted to<br />

dive deep into your entire financial<br />

situation and have a 5 hour strategy<br />

session this can actually be counter<br />

productive (at first).<br />

If debt is a sensitive subject, then keeping<br />

discussions brief and informative can be best.<br />

It can reduce the amount of time during<br />

which tempers can fly and harsh words can<br />

creep in.<br />

Keep it factual for now. Just keep everyone<br />

informed of how things stand and what<br />

payments are needed.


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

THE BIGGEST<br />

RULE<br />

The most important part of such<br />

a discussion is not to blame one<br />

another or raise your voice.<br />

Keep things calm and avoid blaming each<br />

other. You may need to bite your tongue and<br />

hold back certain thoughts.<br />

It can be easy to blame and easy to point<br />

fingers but try to think of the big picture.<br />

Would you rather have all the information<br />

about your true financial situation or live in the<br />

dark?<br />

Rather than play the blame game remember<br />

that you are a team and the debt is the<br />

common enemy (not one another).


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

COULD YOU ADD A<br />

LITTLE FUN?<br />

Debt and fun do not go together.<br />

True. But could you make the<br />

evening or day when you talk about<br />

debt something to look forward to?<br />

How could you do that?<br />

Some households make the event a special<br />

occasion by having a fun family meal or<br />

linking it with another fun family activity (like a<br />

trip to the park or beach after the discussion).<br />

Even when finances are tight there are ways to<br />

link the chat with something fun and low cost.<br />

It might be as simple as a fun meal (Hotdogs<br />

or homemade pizza) or movie night.<br />

Try and reward yourselves for having the chat.<br />

It can help you look forward to the discussion<br />

rather than fear it.


TALKING ABOUT DEBT WITHOUT A FIGHT<br />

IT’S HARD AT FIRST BUT<br />

GETS EASIER<br />

As with many things, setting up a<br />

regular time to talk about debt can<br />

be difficult. You may find excuses to<br />

avoid the conversation, particularly<br />

when things are not looking great<br />

or if one party in a relationship has<br />

more debt than the other.<br />

Still, if you are able to set up a regular time to<br />

discuss finances it will get easier over time.<br />

And once the routine is established it can<br />

become key to a successful financial future.<br />

Which is something we all want.


DEBT REVIEW<br />

Save Something<br />

If you are not saving anything each month then you<br />

may have to review your budget.<br />

Saving towards annual expenses or the unexpected<br />

is vital if you want to stay in the process. After all<br />

you can’t just get credit to deal with those things any<br />

more.<br />

Feel free to ask your Debt Counsellor for some<br />

advice.


BREAKING<br />

NEWS


TIRED OF SPAM CALLS?<br />

South Africa’s Information Regulator has decided<br />

that unwanted telemarketing amounts to ‘electronic<br />

communication’ and must be regulated in terms of the<br />

Protection of Personal Information Act.<br />

The Regulator has warned offenders who are specifically told<br />

by consumers not to contact them that they will potentially<br />

face fines up to R10 million or dramatically even jail time.<br />

So, if you are contacted than then opt out of being called<br />

and someone keeps phoning you they can now get into big<br />

trouble.<br />

The Regulator says they have already begun investigations<br />

on their own into 15 businesses that they feel are in danger<br />

of breaching the Act and have sent them notices to fix their<br />

operations or get into big trouble.<br />

So far, the Information Regulator has already issued a R5mill<br />

fine against the Department of Justice & Constitutional<br />

Development. They are now fighting over the fine in court.


SA TAXI<br />

You may recently have heard that Capital Data are going to<br />

collect on SA Taxi debt review matters. This is indeed true. If<br />

you received a notice then please take note of the details in<br />

the notice.<br />

For queries and correspondence reach out to:<br />

FrederickR@capitaldata.co.za and MbaliV@capitaldata.co.za<br />

and they have asked that you cc Brigittet@capitaldata.co.za<br />

on all emails.


FINCHOICE CHANGES<br />

Recently, Finchoice made the decision to prioritise electronic<br />

email communication from Debt Counsellors. They have<br />

asked that Debt Counsellors email rather than call as it fits<br />

their processes best and ensures Debt Counsellors are dealt<br />

with on a first come first served basis.<br />

Please note that the Finchoice debt review team are now<br />

starting at 7am and working till 4pm, Monday – Friday. Please<br />

keep this in mind when corresponding with them.<br />

Debt Counsellors are invited to email chendric@homechoice<br />

to let them know which PDA/s you make use of. They wish to<br />

send you correspondence in regard to your clients.


GETTING HOLD OF<br />

CAPITEC BANK<br />

Capitec Bank’s debt review department have asked that<br />

Debt Counsellors email them regarding matters rather than<br />

call. It is very important that you email the correct contact<br />

email for each matter or you can expect breakdowns in<br />

communication.<br />

Consumers are still invited to call them at their call centre if<br />

you require assistance.


AFRICAN BANK PAID UP<br />

LETTERS TAKE TIME<br />

Please note that African Bank wait 14 days after getting their<br />

last payment before they issue a paid up letter. They want to<br />

make sure the payment is not reversed or something.<br />

Consumers should keep this delay in mind when waiting for<br />

their Clearance Certificates.


POST BANK TO GET<br />

NEW BRANCHES?<br />

Government has expressed the desire to open their own<br />

State Owned Entity (SEO) bank. This has been on the cards<br />

for some time. Currently the closest to that dream is Post<br />

Bank which is part of the SA post office.<br />

Recently Minister of Communications Khumbudzo<br />

Ntshavheni said that Postbank is ready to take up the role of<br />

a “state bank in South Africa”.<br />

While this is not 100% the same thing, and we may still one<br />

day see a SEO bank in operation, plans are in place to try<br />

rescue Post Bank from the sinking ship that is the post office.<br />

Government has even created new legislation so that the<br />

bank can operate independent of the post office and say that<br />

once the SARB issues the right paperwork they plan to open<br />

another 100 Post Bank branches across SA.

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