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Waikato Business News News | February 7, 2024

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12 FEBRUARY <strong>2024</strong><br />

ADVERTORIAL<br />

Becoming A Commercial<br />

Agent – What A Career<br />

Looks Like Today<br />

Education through<br />

business<br />

By Penny Thompson<br />

I<br />

am often asked what being a<br />

commercial agent looks like today,<br />

as opposed to what it was like when I<br />

started in the mid 2000’s.<br />

While some aspects are significantly<br />

different, many fundamentals haven’t<br />

changed at all.<br />

For those that have an interest<br />

and pondering a potential career in<br />

commercial real estate, I have one<br />

comment – it can fundamentally<br />

change yours and your families’ lives,<br />

as it has with mine.<br />

Occasionally I cast my mind back<br />

to how my life used to be – I don’t<br />

regret my 10 years at Telecom, but<br />

the leap of faith from a salaried role<br />

to an independent contractor where<br />

I get paid for my effectiveness, was<br />

very scary, but mind-blowing the<br />

transformation that has taken place.<br />

Commercial real estate is a<br />

competitive industry, so it’s important<br />

wherever you may choose to go, that<br />

you get genuine support and resources<br />

in order to succeed.<br />

For new agents it can often be a<br />

daunting process initially, hence the<br />

reason we like to get new agents<br />

working alongside experienced agents<br />

from day one.<br />

Being included on listings from the<br />

very outset and working as part of a<br />

team, befitting from its knowledge and<br />

experience, is critical to future success.<br />

The Best Bits:<br />

• You get to meet and work with an<br />

amazing array of people from all<br />

walks of life. Clients and customers<br />

are looking for good credible<br />

advice and assistance from you in<br />

achieving their business and real<br />

estate goals.<br />

• Your time is completely flexible, but<br />

it must be used wisely. Effective<br />

and efficient use of time will ensure<br />

you get more completed each day<br />

than others around you.<br />

• You learn new skills, improve others<br />

and gain cutting edge market intel,<br />

every day. Every time you talk to<br />

someone you learn something you<br />

didn’t know before. The challenge<br />

is to talk to more people, ask more<br />

questions and then do something<br />

with that information, much like<br />

putting a jigsaw together.<br />

What we do is actually quite simple,<br />

but it certainly isn’t easy.<br />

On our wall in the office, we have<br />

“10 Things That Require Zero Talent”.<br />

1. Being on Time<br />

2. Work Ethic<br />

3. Effort<br />

4. Body Language<br />

5. Energy<br />

6. Attitude<br />

7. Passion<br />

8. Being Coachable<br />

9. Doing Extra<br />

10. Being Prepared<br />

The Hardest Bits:<br />

• Making mistakes<br />

and learning from<br />

them. My first<br />

boss said to me<br />

on day one – “there is no issue with<br />

mistakes, we all make them, but<br />

if you continue to make the same<br />

mistakes, we both have a problem”.<br />

• Every day looking to improve what<br />

you do and how you do it, from the<br />

quality of photos, to wording of<br />

agreements and put simply, being<br />

able to find ways to make things<br />

happen.<br />

• Changing how you deal with<br />

people. Everyone is different and<br />

we need to be like a chameleon, to<br />

deal with them the way they need<br />

to be dealt with, not the way we<br />

want to be dealt with.<br />

• Delivering bad news. This is<br />

undoubtedly the one in life that<br />

people struggle with the most.<br />

None of us like doing it, but our<br />

ability to deliver bad news the right<br />

way, is often the very thing that<br />

sets the top performers apart from<br />

the rest. Don’t procrastinate and do<br />

it face to face, if at all possible.<br />

“Success Leaves Clues,<br />

and if you sow the same<br />

seeds, you’ll reap the same<br />

rewards” – Brad Thor<br />

Commercial and industrial real estate is<br />

a very broad field and we decided early<br />

on that having specialist knowledge<br />

about a specific market segment or<br />

geographical area, might be a smart<br />

way to deal with this issue.<br />

Every agency is different, some<br />

agents like to cover retail, office,<br />

industrial and land all over the city and<br />

region.<br />

I work with two other agents within<br />

the CBD (we have others that cover<br />

the various industrial markets and<br />

suburban areas) and the amount of<br />

knowledge to do this well is significant<br />

– it’s an information game.<br />

We feel, and others may disagree,<br />

that having a team of specialists<br />

working together, gives us the<br />

opportunity to provide our clients<br />

and customers with the best possible<br />

advice.<br />

In summary, if you are enthusiastic<br />

and motivated, then a career in<br />

commercial real estate could be for<br />

you. Working hard, being focussed and<br />

keen to learn provides a unique career<br />

opportunity.<br />

Take the opportunity to talk to<br />

several different agencies, to see where<br />

you could fit in and how they will assist<br />

you. It’s very much a relationship game,<br />

so the longer you are doing it, the<br />

greater the number of relationships<br />

you have the opportunity to build.<br />

You definitely wont be bored and<br />

there’s always something to do.<br />

A group of students who participate in the programme - from left, Anna Miles, Emma Sherburn,<br />

Helen de Vries, head girl Kate Monsma, Isabella McClean, Ashleigh Smith, Ella Tunnell, Kayla<br />

Westgate.<br />

When four French nuns travelled to<br />

New Zealand from Lyon, France in<br />

1884 and purchased two acres of<br />

land in Hamilton East, Catholic education in<br />

the <strong>Waikato</strong> was born.<br />

Today Sacred Heart Girls’ College staff and<br />

students are showing the same pioneering<br />

spirit on the land the four women bought<br />

by cultivating a relationships’ first approach<br />

with the community.<br />

Instead of spending time in the classrooms<br />

for the first week back at school, all 940<br />

students and staff will challenge ‘educational<br />

norms’ by putting curriculum learning on<br />

hold and develop meaningful relationships<br />

with students, teachers and their whānau.<br />

Whanaungatanga, building relationships,<br />

starts with a whole of school p pōwhiri and<br />

continues with student mentoring activities,<br />

guest speakers, goal setting and learning<br />

conversations.<br />

It wraps up with competitive house events<br />

to lay the foundation for a supportive and<br />

nurturing environment.<br />

The school actively seeks opportunities<br />

to engage with local businesses to provide<br />

students with opportunities to transfer these<br />

skills beyond the school gates.<br />

Programmes like Gateway allow students<br />

to experience potential career pathways<br />

and through Smart <strong>Waikato</strong> Secondary<br />

School Employer Partnerships the school<br />

collaborates with Three Peaks Honey, Paua<br />

Architects, BCD Group, HD GEO, and<br />

Hamilton City Council.<br />

School principal Catherine Gunn said the<br />

nuns’ passion for education developed into<br />

the charism of communion, contemplation<br />

and mission is still prevalent in the school<br />

community today.<br />

Those manākitanga principles – showing<br />

respect, generosity and care for the people<br />

who are part of the greater school community<br />

– are at the heart of the initiative.<br />

“We are not like other schools because of<br />

our Catholic character. Building community<br />

and nurturing positive connections is a core<br />

aspect of our faith formation and our culture<br />

of care.<br />

“The global skills students learn from<br />

a ‘relationships-first’ approach mean we<br />

are supporting our students to develop the<br />

confidence in our young women,” she said.<br />

“No robot or AI can do caring like we can.”<br />

Paua Architects business development<br />

manager Phil Mackay said his practice<br />

valued the opportunity to engage with the<br />

school and see students provided with realworld<br />

examples of the concepts they are<br />

learning.<br />

“They’re engaged and enthusiastic and are<br />

learning to build meaningful relationships;<br />

we value this as a business.”<br />

Deputy principal Caroline Gill, who leads<br />

the project, said research showed that<br />

strong relationships provided a foundation<br />

for student engagement, belonging and<br />

learning.<br />

“The more high-quality relationships<br />

students have with their peers and teachers,<br />

the better their engagement is in school.”<br />

The school will create space and<br />

opportunity to practice a radical<br />

inclusiveness which benefits everyone in the<br />

community, she said.<br />

Parent Abbie McCall of Te Awamutu<br />

supports the programme and working with<br />

businesses.<br />

“Our young wahine love building<br />

relationships with their teachers and<br />

community.<br />

“If the foundations of a sense of belonging<br />

and care are strong, this only builds them up<br />

and forward in their education.”<br />

Sisters of Our Lady of the Mission standing outside the old Convent in Hamilton East in 1943.

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