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February 2024 - Bay of Plenty Business News

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This publication reflects the region’s growth and importance as part of the wider central North Island economy.

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18 BAY OF PLENTY BUSINESS NEWS <strong>February</strong> <strong>2024</strong><br />

SILENCE IS DEADLY<br />

Many <strong>of</strong> us have returned to work in <strong>2024</strong> praying to whatever deity we<br />

ascribe to that this year will not be the festering boil it was last year.<br />

Now we are through the<br />

election, the roads are<br />

all fixed (insert sarcastic<br />

emoji here), there isn’t another<br />

scary mystery disease, and the<br />

tourism industry seems to have<br />

had its non-consensual holiday<br />

cancelled, we have cause for<br />

hope; But the scars and skidmarks<br />

<strong>of</strong> the freshly fought financial battle<br />

remain.<br />

Most sectors seem to be slowly<br />

recovering, and those which<br />

didn’t make it are being respectfully<br />

buried. But the full force<br />

<strong>of</strong> the collateral damage is now<br />

being felt.<br />

Usually, at this time <strong>of</strong> the<br />

year, weight-loss pertains to<br />

becoming less-jiggly following an<br />

adamantly exclaimed new year’s<br />

resolution. But in business it can<br />

be a streamlining <strong>of</strong> non-essential<br />

roles, downsizing <strong>of</strong> premises or<br />

cutting <strong>of</strong> less pr<strong>of</strong>itable <strong>of</strong>ferings<br />

from services.<br />

Basically, we have had a couple<br />

<strong>of</strong> years to see what our true<br />

minimum operating expenses are<br />

– the fish tanks from the <strong>of</strong>fice,<br />

the beers on Friday and the new<br />

directors car each year have, for<br />

many, become things <strong>of</strong> the past.<br />

Although this is bad, it’s not<br />

the worst part. The worst part is<br />

people are actually dying in the<br />

aftermath <strong>of</strong> what has occurred<br />

globally.<br />

According to MATES in Construction<br />

NZ (a suicide prevention<br />

charity), one person in the<br />

construction industry takes their<br />

own life every week. This is not<br />

okay.<br />

I have spoken to many <strong>of</strong> my<br />

construction clients about this<br />

and they have all said that the<br />

worst part <strong>of</strong> owning a construction<br />

company is sometimes letting<br />

one <strong>of</strong> your employees who’s<br />

now a great mate go and watching<br />

them and their family suffer<br />

and wonder if it was your fault as<br />

the boss.<br />

Not being able to pay suppliers<br />

or subcontractors may<br />

also end entire social circles,<br />

break-up families, and decimate<br />

mental health through the perceived<br />

loss <strong>of</strong> mana and reputation,<br />

not to mention the more<br />

immediate issues such as losing<br />

a family home, liquidation and<br />

bankruptcy.<br />

I am no psychiatric pr<strong>of</strong>essional<br />

(or even an enthusiastic<br />

amateur), but after 20 years in<br />

the credit management industry<br />

I think there is something<br />

that we can do … actually two<br />

things: TALK and LISTEN.<br />

Of course my first advice is, if<br />

you can pay, then do pay. If you<br />

are genuinely in a position, for<br />

whatever reason, that you can’t<br />

pay a creditor when due, TALK<br />

TO THEM!<br />

Make the call that you want<br />

put-<strong>of</strong>f the first one you make;<br />

Be honest and calm and discuss a<br />

realistic pathway forward; Do this<br />

with each party you are not able<br />

to pay; Have the slightly uncomfortable<br />

conversation now rather<br />

than the angry one later – the<br />

creditor will feel better with communication,<br />

a plan in place and<br />

feel respected that you are open<br />

and honest with them.<br />

Also, they may know someone<br />

who can help, such as a credit<br />

management specialist with salt<br />

and pepper hair and a monthly<br />

article, or a business finance advisor,<br />

a tender procurement wizard<br />

or another helpful provider.<br />

Money won’t kill you, but<br />

stress will. Not talking does not<br />

help.<br />

We had a client not so long<br />

ago who I met with in his <strong>of</strong>fice.<br />

He looked stressed, tired and<br />

like he did not want to be there.<br />

I put aside my notes and asked<br />

him what was really going on as<br />

I would like to see if I could help.<br />

He told me what was going on,<br />

how his personal life had suffered<br />

and that he really wasn’t enjoying<br />

life.<br />

I asked what would solve it. He<br />

said, “$230k to magically appear<br />

in my account so I don’t need to<br />

sack my two mates. I need them<br />

for the big project in six months,<br />

but if I keep them on we won’t<br />

make it six months. I also need a<br />

business mentor to show me how<br />

to run more efficiently and pr<strong>of</strong>itably<br />

– I seem to do a lot <strong>of</strong> work<br />

for not much money.”<br />

He had tried all the ways he<br />

could think <strong>of</strong>, so I asked him<br />

what his mates suggested. He<br />

said, “I haven’t told anyone, it’s<br />

too embarrassing.”<br />

I excused myself and called a<br />

business lending specialist that I<br />

know and trust who came to the<br />

<strong>of</strong>fice immediately. I introduced<br />

them and left.<br />

The next day the $230k was<br />

CREDIT CONTROL<br />

BY NICK KERR<br />

in the bank, the business mentor<br />

was hired and week later we met<br />

again and the change in him was<br />

astounding. You never know who<br />

could hold the answer to your<br />

particular issue, and you won’t<br />

find out if you don’t ask.<br />

I have attended the funerals <strong>of</strong><br />

far too many good people who did<br />

not talk and ask for help through<br />

embarrassment, pride or fear.<br />

Please talk – I promise it won’t kill<br />

you.<br />

Just a thought<br />

If you need to talk, please call<br />

the MATES in Construction’s<br />

24/7 Helpline, 0800 111 315<br />

Nick Kerr is a credit management<br />

consultant with NJK Advisory and<br />

director <strong>of</strong> International Private<br />

Investigations Ltd. He can be reached<br />

on 021 876 527 and nick@nzipi.com<br />

SPONSORED<br />

GIVE BACK AND GET BACK<br />

BEFORE MARCH 31 <strong>2024</strong><br />

Did you know that charitable donations made before<br />

31 March <strong>2024</strong> qualify for a 33.3% tax credit this year,<br />

up to the amount <strong>of</strong> tax paid.<br />

That makes the months <strong>of</strong> <strong>February</strong><br />

and March a great time to give back to<br />

the region where you live. Many people<br />

will be working on their plans for the<br />

end <strong>of</strong> the financial year and considering<br />

their giving goals, making it a great<br />

time to consider becoming an Acorn<br />

Foundation donor. Our donors gain<br />

real pleasure from seeing their gifts at<br />

work.<br />

Acorn Foundation Chair and Senior<br />

Partner at Findex Tauranga, Michelle<br />

Malcolm says, “We find that our clients<br />

have favourite causes that they love<br />

to support, and this time <strong>of</strong> year we<br />

remind them to give now to take advantage<br />

<strong>of</strong> this year’s 33.3% tax credit.”<br />

We know that some advisors are<br />

uncomfortable beginning a giving conversation<br />

with their clients, unsure<br />

how this discussion might be taken.<br />

When appropriate, raising the subject<br />

<strong>of</strong> charitable giving provides a significant<br />

opportunity for your client and<br />

the community. The staff at the Acorn<br />

Foundation can help you frame the<br />

questions that ensures each client can<br />

fulfil their charitable goals.<br />

Acorn has invaluable and in-depth<br />

knowledge about the local charities<br />

in our community that need support.<br />

Over the past 20 years, Acorn’s staff and<br />

volunteers have worked on important<br />

local issues and ensured their donors<br />

get the most out <strong>of</strong> their giving goals.<br />

Everyone has a cause that they are<br />

passionate about, and the 33.3% tax<br />

credit this year provides a nice incentive<br />

to act before 31st March <strong>2024</strong>.<br />

Acorn<br />

Foundation<br />

Chair and<br />

Senior<br />

Partner<br />

at Findex<br />

Tauranga,<br />

Michelle<br />

Malcolm.<br />

For more information visit: www.acornfoundation.org.nz

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